Investor Presentaiton
Increase non-tariff revenues
One of the goals of GRU Airport is to increase its
non-fare revenues by expanding the experience of
passengers during waiting periods in the departure
and arrival halls. In 2019, 80 new retail operations
were implemented, including expansions, renovations
of stores and kiosks, replacements and inaugurations.
We closed the year with 336 points of sale. Leisure and
shopping has been expanded to 4,500 m², offering
visitors a wide range of options. Our passengers
can enjoy specialized services related to travel and
tourism, food, culture, electronics, fashion and
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beauty in famous brands such as Dior, Chanel and
Victoria's Secret, in addition to different food options.
The publication of Official Letter 89/2018/SRA of
ANAC, in which the Granting Authority no longer
required the creation of a wholly owned subsidiary
for the provision of non-tariff services, allowed
the introduction of diverse services on the airport
website. This fact contributed to the prospecting
and internalization of some services for passengers,
airlines and cargo, such as the provision of cargo
pallets and cold storage, both for export services.
MICHAEL KORS
Contents
Message from the CEO
Message from the Board
Covid-19
About this Report
Invepar
Invepar Management
Excellence in Services
Supply Management
Engineering Management
Awards and Recognition
Highlights
Invepar Airports
Invepar Urban Mobility
Invepar Toll Roads
Risk and Compliance
Management
Sustainability Management
Personnel Management
Economic and
Financial Performance
Credits
GRI Index
Duty-free area inside
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2019 AR invepar
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the GRU AirportView entire presentation