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Investor Presentaiton

||| Presentation Message from the Management Faced with this unprecedented health crisis, we once again count on the connection of our employees to the purpose of Viveo, reflected in our tireless effort to overcome such challenges. All these results are a consequence of the dedicated work of our 4.5 thousand employees who incorporate the purpose of Viveo in each and every activity performed. Confident in our engagement, we ac- celerated our ESG agenda - Environmental, Social and Governance which presents priority socio-environmental and governance is- sues to company stakeholders alongside the commitments ratified by our shareholders and management body. In a co-creation pro- cess, which involved collaborators and other publics, we developed an in-depth study of materiality that encompasses all of our seg- ments of activity, defining short, medium, and long-term objectives. With great satisfaction, we were able to clearly see the high level of engagement of the professionals involved and their impactful de- liveries such as the replacement of disposable packaging used in our logistics operation and the transition to an electric vehicles fleet, an innovation that generated economic, social, and environmental gains for both Viveo and our customers. While all this internal transformation was happening, we maintained our commitment to cope with the pandemic, which in Brazil had its most acute phase in the first half of the year. Overloaded health services, crowded hospitals and shortages of both professionals and supplies made up the very serious scenario of our sector. Faced with this unprecedented health crisis, we once again counted on the con- nection of our employees to the purpose of Viveo, reflected in the tireless effort to overcome challenges - which included a significant increase in costs in the global chain of medicines and hospital ma- terials, a lack of labor in the factories, an increase in the cost of sea freight, significant exchange rate variation, and urgency of supply. To provide care for every single life throughout the many different regions of Brazil, we more than double the production of dispos- able masks in our factories and imported anesthetics, which were in shortage in Brazil and essential for the intubation of patients in critical conditions - all in record time. And these are just two exam- ples of the various every day and exceptional initiatives that Viveo undertook in 2021 to support customers and, consequently, society as a whole. At the same time, we did not overlook for one minute the health and safety of our team, following all the health protocols in the performance of our activities, providing medical and psycho- logical support to those who required special attention by opening a health clinic of our own. viveo 4 Sustainability Report 2021
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