Investor Presentaiton
Stakeholders
Consumer
Engagement and relationship initiatives
Hold meetings, forums and commercial events with
customers during the course of the year.
Provide a channel for consumer complaints on the
Eldorado Brasil website.
Monitor and manage concerns raised by business
partners.
Main concerns raised
This information is confidential.
Ensure a regular agenda with
Government
and industry
associations
NGOs and
Forums
Suppliers
Shareholders
and investors
A schedule of periodic meetings, working with partners
on infrastructure and centers to receive requests. Regular
participation in working groups and surveys to create
improvements for the region.
Participate in meetings, forums and industry and NGO
working groups to discuss public policies and topics
relevant for industry development, seeking sustainable
development.
We are members of the WWF MS Forum, and signatories
of the UN Global Compact and the Brazil Climate
Coalition. We are members of Instituto Ethos de
Empresas e Responsabilidade Social, and active members
of FSC International, IBÁ - Indústria Brasileira de Árvores,
ABTCP (the Brazilian Pulp and Paper Association),
REFLORE (the Association of Mato Grosso do Sul
Reforestation Companies) and IPEF (Institute for Forestry
Studies and Research).
We manage our entire supply chain. Our suppliers are
committed to best socioenvionmental practices, in line
with our Code of Conduct and Brazilian and international
legislation.
Maintain close and frequent relationships with our
stakeholders, primarily via phone or video-calls (Microsoft
Teams).
We manage concerns reported by stakeholders and
share information on our business results and operating
performance.
government and institutions to
maintain transparent and ethical
relationships.
Increasingly contribute to
sustainable development, creating
jobs and income for society, always
responsibly using natural resources
in our production processes.
We strive to maintain close dialog
with NGOs, sharing information
about our processes and their
potential positive or negative
impact, keeping an open
communication channel.
Regarding associations, we are active
participants in these forums, seeking
to improve our processes and share
experience with other industries.
Maintain an active supply chain for
services, products and materials for
production.
Maintain transparency around
and provide disclosures about our
results and performance across the
economic, environmental, social and
governance dimensions.
Stakeholders
Employees
Forestry Partners
Engagement and relationship initiatives
Periodic communications on results, collective
bargaining agreements, internal communications via
our intranet, internal memos, periodic newsletters,
PA systems on shuttle buses, and visual management
dashboards.
Training and skills building, communication of job
openings and internal recruiting, compensation and
benefits.
Offering performance incentives such as rewards
for innovation projects and variable compensation
programs.
Monitoring concerns reported by employees to
ensure the continued growth and development of our
workforce, while also improving quality of life for our
people and their families.
An annual meeting and telephone contact with our
forestry partners.
Main concerns raised
Continuously engaging with
employees, supporting their growth
and development, providing regular
employee training, improving quality
of life and safety.
Creating employment and income.
Maintaining active communications
channels with forestry partners,
maximizing the yields of planted
forests on our properties, and
maintaining long-term contracts as
a consistent source of revenue for
partners.
88
Eldorado Brasil
Sustainability Report 2022
Foreword
The Eldorado
Way
Corporate
Governance
Planet
Stewardship
People
GRI Content
89
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