Investor Presentaiton
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ATG
11
Byogene
Ribeirão Pires (SP)
Byogene
Ribeirão Pires (SP)
HITACH
Operations
and performance
Operational
performance
Laboratories
The market for diagnostic medicine is highly fragmented, with
more than 20 thousand laboratories in Brazil today. This segment
still lacks suppliers with a broad national portfolio reach and dif-
ferentiated service level. In this context, Viveo's strategy
to
offer a one-stop-shop solution for such customers, not only in
the pre-analytical portfolio (products used in the collection and
manipulation of samples), but also in reagents for clinical analysis
processes the so-called "analytical portfolio".
At the end of 2021, we serviced about 3 thousand laboratories,
both with pre-analytical and analytical portfolios, placing at the
disposal of these clients approximately 6 thousand SKUs 10, over
3.5 thousand pieces of equipment, and seven technical-opera-
tional units spanning over seven states.
The service dynamics of the analytical portfolio, also known as in
vitro diagnostics, is regionalized and, in 2021, limited to the states
of São Paulo, Rio de Janeiro, Minas Gerais.
Mato Grosso, Goiás and Tocantins, in addition to the Federal Dis-
trict. For the pre-analytical portfolio, we do not have regionaliza-
tion and commercially cover the entire national territory.
During the pandemic, the diagnostic market was very demand-
ing, and our operational and commercial scope proved to be an
important tool for product distribution, contributing decisively to
the supply of essential services such as laboratories and hospi-
tals. We also invested in a new customer service channel, e-com-
merce, enabling even more autonomy and flexibility in the ac-
quisition of our goods, in line with our purpose of simplifying the
healthcare market with a focus on the sustainability of the sector.
viveo
39
Sustainability Report 2021
10 Stock Keeping Unit (SKU) refere-se à unidade de manutenção de estoque...View entire presentation