ResourceRouter - Proactive Patrol Management

CUSTOMER Top 20 Domestic Customers By ShotSpotter ARR $8.1 $7.4 Tier 1 Tier 2 Tier 3 $2.6 Expansion in Tier 2 and Tier 3 Cities Driving Growth and Momentum $2.1 $1.7 $1.5 $1.3 $1.2 $1.0 $0.9 $0.9 $0.9 $0.9 $0.9 $0.8 $0.8 $0.8 $0.8 $0.8 $0.7 Chicago New York City Detroit Puerto Rico Albuquerque Miami Dade Las Vegas Pittsburgh Birmingham Fresno Cincinnati Sacramento Miami Denver Columbus Oakland Toledo Louisville Baltimore Hartford Tier Category Tier 1 Tier 1 Tier 1 Tier 11 Tier 2 Tier 11 Tier 2 Tier 3 Tier 3 Tier 2 Tier 3 Tier 2 Tier 3 Tier 2 Tier 2 Tier 3 Tier 3 Tier 3 Tier 2 Tier 3 SOUNDTHINKING Source: FBI and U.S. Census Notes: Reflects tiering based on city population size, per U.S. Census. Tier 1: 1mm+, Tier 2: 500K - 1mm, Tier 3: 100K 500K, Tier 4: 25K-100K, Tier 5: <25K 1 Classified as Tier 1. Reflects a broader region, geography or county 24

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