#1TaskUs™ Investor Presentation February 27, 2023#2Disclaimers Forward Looking Statements This presentation contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include all statements that are not historical facts, and further include, without limitation, statements reflecting the current views of TaskUs, Inc. ("TaskUs" or the "Company") with respect to, among other things, our operations, our financial performance, our industry, the impact of the current macroeconomic environment on our business, and other non-historical statements including the statements in the "Financial Outlook" section of this presentation. In some cases, you can identify these forward-looking statements by the use of words such as "outlook," "believes," "expects," "potential,” “continues," "may," "will," "should," "could," "seeks," "predicts," "intends," "trends," "plans," "estimates," "anticipates," "position us" or the negative version of these words or other comparable words. Such forward-looking statements are subject to various risks and uncertainties. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. These factors include but are not limited to: the dependence of our business on key clients; the risk of loss of business or non-payment from clients; our failure to cost-effectively acquire new clients; the risk that we may provide inadequate service or cause disruptions in our clients' businesses or fail to comply with the quality standards required by our clients under our agreements; unauthorized or improper disclosure of personal or other sensitive information, or security breaches and incidents; negative publicity or liability or difficulty recruiting and retaining employees; our failure to detect and deter criminal or fraudulent activities or other misconduct by our employees or third parties; global economic and political conditions, especially in the social media and meal delivery and transport industries from which we generate significant revenue; the dependence of our business on our international operations, particularly in the Philippines and India; our failure to comply with applicable data privacy and security laws and regulations; our inability to anticipate clients' needs by adapting to market technology trends; fluctuations against the US dollar in the local currencies in the countries in which we operate; our inability to maintain and enhance our brand; competitive pricing pressure; our dependence on senior management and key employees; the COVID-19 pandemic, including the resulting global economic uncertainty and measures taken in response to the pandemic; increases in employee expenses and changes to labor laws; failure to attract, hire, train and retain a sufficient number of skilled employees to support operations; reliance on owned and third-party technology and computer systems; failure to maintain asset utilization levels, price appropriately and control costs; the control of affiliates of Blackstone Inc. and our Co-Founders over us; and the dual class structure of our common stock. Additional risks and uncertainties include but are not limited to those described under "Risk Factors" in the Company's Annual Report on Form 10-K for the year ended December 31, 2021 (the "Annual Report"), filed with the Securities and Exchange Commission (the "SEC") on March 9, 2022, as such factors may be updated from time to time in our periodic filings with the SEC, which are accessible on the SEC's website at www.sec.gov. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary filings with the SEC, including the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2022, which is expected to be filed after this presentation, which are or will be accessible on the SEC's website at www.sec.gov. These factors should not be construed as exhaustive and should be read in conjunction with other cautionary statements that are included in the Company's SEC filings. TaskUs undertakes no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by law. Non-GAAP Measures This presentation includes certain financial measures not presented in accordance with United States generally accepted accounting principles ("GAAP"), with non-GAAP financial measures, including Adjusted Net Income, Adjusted Net Income Margin, Adjusted Earnings Per Share, EBITDA, Adjusted EBITDA and Adjusted EBITDA Margin, Free Cash Flow and Conversion of Adjusted EBITDA. Management believes these measures help illustrate underlying trends in TaskUs' business and uses the measures to establish budgets and operational goals, communicate internally and externally, for managing TaskUs' business and evaluating its performance. Management also believes these measures help investors compare TaskUs' operating performance with its results in prior periods. TaskUs anticipates that it will continue to report both GAAP and certain non-GAAP financial measures in its financial results, including non-GAAP results that exclude the impact of certain costs, losses and gains that are required to be included in our profit and loss measures under GAAP. Because TaskUs' reported non-GAAP financial measures are not calculated in accordance with GAAP, these measures are not comparable to GAAP and may not be comparable to similarly described non-GAAP measures reported by other companies within TaskUs' industry. Consequently TaskUs' non-GAAP financial measures should not be evaluated in isolation or supplant comparable GAAP measures, but rather, should be considered together with the information in TaskUs' consolidated financial statements, which are prepared in accordance with GAAP. Definitions of non-GAAP financial measures and the reconciliations to the most directly comparable measures in accordance with GAAP are provided in subsequent sections of this presentation narrative. Because GAAP financial measures on a forward-looking basis are not accessible, and reconciling information is not available without unreasonable effort, we have not provided reconciliations for forward-looking non-GAAP measures. For the same reasons, we are unable to address the probable significance of the unavailable information, which could be material to future results. TaskUs™ Investor Presentation | 2#3Our Vision Our Solutions Our Results Outsourcing reimagined for the innovation age Digital Customer Experience 26% 2022 YoY Revenue Growth Trust and Safety 23% Headcount Growth (2022) 1 See appendix for reconciliation to most comparable GAAP measure TaskUs™ Al Services $960mm 2022 Revenue $223mm 2022 Adj EBITDA¹ 23.2% Adj. EBITDA Margin (2022)1 62% Total Client Win Rate Investor Presentation | 3#4Continued Profitable Growth in Q4 2022 Revenue/YoY Growth $240M $227M $246M $242M $232M 63% 57% 37% 15% 7% Q4 Q1 Q2 Q3 Q4 2021 2022 Growing & Engaged Team 49,500 Headcount as of Dec 31, 2022 9,400 Net Positions Added in FY 2022 1 See appendix for reconciliation to most comparable GAAP measure 2 As of Dec 31, 2022 TaskUs™ 24% Q4 Adj EBITDA¹ Margin 4.6 glassdoor Score² Client & Growth Highlights Q4 Key Client Wins including DCX contracts with new and existing clients in the HeathTech space (both delivered out of the US due to regulatory needs) Trust & Safety contracts with dating app, social engagement platform and virtual event service clients to moderate content Risk & Response expansion with challenger bank to help fight financial crime Al Service contract expansions with leading Generative Al tech company and one of the world's largest social networks ➤ FY 2022 Client Stats 86 clients using at least $1M in services (up 19% vs 2021) 21 clients using at least $10M in services (up 31% vs 2021) Investor Presentation | 4.#5Expanding Our Global Footprint We are in 27 sites across 13 countries, plus a fully functional W@H Solution Greece 1 Site as of December 31, 2022 Our Headcount 49,500 Ireland Serbia Croatia - 2 Sites USA - 6 Sites Mexico 1 Site Colombia -1 Site Legend: Future Sites Current Sites Note: Expanded into Malaysia and Japan in Q4 2021. Romania revenue generation expected in 2023 TaskUs™ Romania India - 4 Sites Taiwan 1 Site Japan Philippines - 9 Sites Cirrus Work@Home Malaysia - 2 Sites Investor Presentation | 5#6TaskUs™ TaskUs Markets & Growth#7How We Started.... In 2008, we built a different type of BPO provider Taskus login maill password forgot? Task Process Pricing Too much to do? Task Us! Your Personal Assistant ...by the hour Delegate work to premium virtual assistants Never deal with an offshore agent No fixed salaries or monthly contracts We guarantee your satisfaction Our Services Administrative Services Sales & Marketing Personal Outsourcing Sign-up What is TaskUs? Why Should I Use TaskUs? How Does TaskUs Work? Full list of services What Our Clients Are Saying About Us! AYA Phone DYD Shuddler VIDA ALPHA ONEGA TaskUs™ Start Delegating Now! Sign-up First 5 hrs only $9.95/hr OHAMA INLOP 2011 CAR AIRCON Seechlist CROWN PRINCE ARD Investor Presentation | 7#8Technology is Transforming our Lives THEN NOW THEN NOW ENJOY CABLE + SATELLITE STREAMING MEDIA COMMUNICATE LANDLINES + CELL PHONES VIDEO CALL + CHAT APPS SOCIALIZE WEB 1.0 CHAT GROUPS TODAY'S SOCIAL DINE RESTAURANTS MEDIA FOOD DELIVERY PLATFORMS STAY HOTELS HOME SHARING SELL MALL-BASED RETAIL ECOMMERCE + MARKETPLACE RIDESHARING + MOVE RENTAL CARS + TAXIS DRIVERLESS HEALTH TRADITIONAL HEALTHCARE VEHICLES HEALTHTECH EXCHANGES + WELLNESS SEGMENTED BIG RETAIL + PAPER + ONLINE BLOCKCHAIN + LOVE ADS DATING AND GROUP APPS INVEST INVESTMENT BANKS DIGITAL BANKS TaskUs™ Investor Presentation | 8#9TaskUs™ తి > Service Offerings#10Digital Offerings Powered by Differentiated Technology Solutions N ... Digital Trust and Safety Al Services Customer Experience 66% 19% 15% Note: Percentages based on contribution to 2022 revenue TaskUs™ Investor Presentation | 10#11Digital Customer Experience Ever-increasing user expectations and competition necessitate world class customer care. Founded on innovation and people-first culture, TaskUs delivers consistently excellent CX support for the world's leading brands. The digital nature of the support we provide allows us to automate a greater portion of these interactions, support multiple interactions concurrently and use support staff based in higher margin, offshore markets. SOLUTIONS: Omni-Channel Care Learning Experience Services New Product or Market Launches Customer Acquisition Technical Support Consulting Services TaskUs™ 2022 Revenue: $638mm 66% 12% 1 Voice 27% Omni-Channel 61% Non-Voice Note: Percentage based on 2022 DCX revenue Investor Presentation | 11#12▶ Trust and Safety Content Moderation User generated content is growing at an exponential rate. Wherever content is created by users, platforms must review and enforce policy guidelines to protect their communities. Today, TaskUs teammates review content posted by users and advertisers across these social networks as well as dating apps, job sites and marketplaces. Risk + Response TaskUs solves for two growing problems faced by tech disruptors: the reputational risks posed by new forms of online fraud and financial crime and the cost of complying with increasing regulatory complexity. TaskUs Risk + Response provides digital identity verification, fincrime compliance, and anti-fraud solutions to help businesses overcome these challenges. D $ له Policy Development Tools & Innovation Resiliency Studio Digital Identity FinCrime Compliance Fighting Fraud TaskUs™ 2022 Revenue: $178 mm 19% Investor Presentation | 12#13► Al Services In our Al Services practice, our teammates tag and annotate data sets to create the raw material that artificial intelligence is built on. Nearly every Al application being built today requires the kinds of custom data sets curated by professional annotators and gig-workers from our TaskVerse platform. We leverage technology, automation, and advanced training design to optimize results for our clients. We are excited about future potential services including model development and engineering, and Generative Al Services. Advanced Robotics TaskUs™ 2022 Revenue: $144 mm 15% Smart Speakers SIGN ANGUS Object Identification & Classification Autonomous Vehicles Optical Character Recognition Compliance Tracking Investor Presentation | 13 Speech to Text & Contextual Annotation#14TaskUs™ Why We Win + Growth Strategies#15► Why We Win Expertise Culture We specialize in the unique innovative industry segments of our clients. We build teams of experts, processes and tools for each segment. We have built a culture that feels much more like our tech clients than the service providers we compete with. Speed We are agile, flexible and responsive. Our clients are growing exponentially. We understand "speed matters". TaskUs™ Investor Presentation | 15#16► What We've Become... TaskUs™ ICULOUSLY TASKUS Investor Presentation | 16#17▶ Expertise: Focused on The World's Most Innovative Companies TARGET MARKETS + Social Media Retail + E-commerce Entertainment + Gaming Streaming Media On Demand Travel + Transportation TaskUs™ $ Hi-Tech FinTech Health Tech CLIENT HIGHLIGHTS 150+ Clients globally 3 of the top 5 social media sites #1 audio and #1 video streaming service providers 10+ Health Tech clients 25+ innovative FinTech clients Note: Client highlights as of Year End 2022 Investor Presentation | 17#18Strong Track Record of Sales Wins Across New and Existing Clients New Clients Won (#) Total Win Rate ($ basis) as %1 41 62% 60% 60% 55% 57% 1) 2) 50% 45% 45% 40% 2019 2020 2021 2022 Total Win Rate include opportunities from both New and Existing Clients Based on Revenue contribution TaskUs™ 27 27 36 >$10M Clients² 21 40 8 16 2019 2020 2021 2022 2020 2021 2022 Investor Presentation | 18#19Focused Growth Levers for FY 2023 Three Growth Levers TaskUs™ 1 Continued growth with big tech and enterprise clients Expansion with the large global tech and enterprise clients, won in 2022. As these clients ramp up their cost savings initiatives, there are meaningful opportunities for TaskUs. 23 Leveraging our specialized services and industry expertise Take advantage of the significant opportunities where we are perfectly positioned via our specialized service offerings. Opportunities in areas such as Healthtech and the Generative Al space are particularly exciting. Global expansion with Europe and Asia-based clients Our growth with clients in Europe and Asia has significant runway. Our heloo acquisition has furthered our reputation in Europe. Asian language support presents attractive growth opportunities Investor Presentation | 19#20TaskUs™ TaskUs ► Financials Nasdaq TaskUs#21Organic and Diversified Growth Revenue by Service Line (%) Al Services Trust and Safety $761 15% Digital Customer Experience 14% 19% 22% $478 10% $360 27% 14% Revenue by Delivery Geography (%) $960 USD Million Rest of World India United States Philippines 5% $761 10% 7% 11% 8% 26% $478 32% 5% $360 3% 36% 37% 29% 66% 64% 63% 56% 58% 57% 2019 2020 2021 2022 Note: Numbers may not sum to 100% due to rounding TaskUs™ 53% 53% $960 USD Million 2019 2020 2021 2022 Investor Presentation | 21#22▶ Attractive Profitability and Margin Profile Adjusted EBITDA¹ ($mm) Margin (%) 22% 21% $74 2019 $107 Adjusted Net Income¹ ($mm) 25% 23% Margin (%) 17% $223 15% 15% 15% $188 $69 $53 $143 $129 2020 2021 2022 2019 2020 2021 2022 1 See Appendix for reconciliation to most comparable GAAP measure TaskUs™ Investor Presentation | 22 USD Million#23► Financial Highlights FY 2022 $960m FY 2022 Revenue 26.3% FY 2022 Revenue Growth YoY 23.2% FY 2022 Adj.EBITDA Margin¹ Q4 2022 $242m Q4 2022 Revenue 6.8% Q4 2022 Revenue Growth YoY 23.9% Q4 2022 Adj. EBITDA Margin¹ Increasingly diversified revenue base Consistent track record of growth and profitability Significant operating leverage Strong free cash flow Low leverage on balance sheet 1 See appendix for reconciliation to most comparable GAAP measure TaskUs™ Investor Presentation | 23#24Financial Outlook 2023 Outlook1 First Quarter Full Year Revenue (in $M) $231 to $233 $940 to $990 Revenue growth (YoY) at midpoint (3.2)% 0.5% Adjusted EBITDA Margin ~21% ~23% Free Cash Flow (excluding heloo earn-out) (in $M) $100+ 1 Financial outlook provided as of February 27, 2023 as part of TaskUs's Q4 2022 earnings call; Non-GAAP reconciliations found within appendix 2 Free Cash Flow Guidance excludes non-recurring impact of heloo earn out, to be paid in FY2023 TaskUs Investor Presentation | 24#25TaskUs™ TaskUs TM Outsourcing reimagined for the innovation age. Investor Presentation | 25#26TaskUs TM Appendix +#27‣ glassdoor Ratings as of December 2022 5.0 4.6 4.4 4.3 4.3 4.2 4.1 3.9 3.9 3.7 3.7 4.0 3.5 3.3 3.1 3.0 2.0 1.0 0 TaskUs TDCX EPAM Globant Teleperformance Accenture Genpact Concentrix Appen Telus 24/7 Intouch Webhelp Alorica TaskUs™ Investor Presentation | 27#28► Non-GAAP Reconciliations Adjusted EBITDA Three months ended December 31, Year ended December, USD Thousand 2022 2021 2022 2021 $ 19,102 $40,422 $ (58,698) 11,840 (460) 24,111 (2,265) 4,256 1,696 11,921 6,504 9,929 8,684 37,915 29,038 5,117 4,712 19,882 18,847 $ 46,884 $ 33,734 $ 134,251 $ (6,574) 365 720 953 6,969 4,753 9,729 (8,400) 49 |8སེ ། 332 7,967 809 31 52 6,105 821 Net income (loss) Provision for (benefit from) income taxes Financing expenses Depreciation Amortization of intangible assets EBITDA Transaction costs Earn-out consideration Foreign currency losses (gains) Loss (gain) on disposal of assets COVID-19 related expenses Severance costs Natural disaster costs $ 15,742 Phantom shares bonus Teammate IPO bonus Stock-based compensation expense Adjusted EBITDA Net Income (Loss) Margin Adjusted EBITDA Margin TaskUs™ 442 129,362 14,292 21,370 $ 57,943 6.5% $ 56,154 8.4% 69,452 $223,204 4.2% 4,361 46,384 $ 187,910 (7.7)% 23.9% 24.8% 23.2% 24.7% Investor Presentation | 28#29► Non-GAAP Reconciliations Adjusted Net Income USD Thousand Net income (loss) Amortization of intangible assets Transaction costs Earn-out consideration Foreign currency losses (gains) Loss (gain) on disposal of assets COVID-19 related expenses Severance costs Natural disaster costs Phantom shares bonus Teammate IPO bonus Stock-based compensation expense Tax impacts of adjustments Adjusted Net Income Net Income (Loss) Margin Adjusted Net Income Margin Three months ended December 31, 2022 $ 15,742 5,117 365 Year ended December 31, 2021 $ (58,698) 18,847 6,969 2021 2022 $ 19,102 $ 40,422 4,712 720 19,882 953 4,753 9,729 (8,400) 332 7,967 809 49 (2) 31 52 6,105 821 442 14,292 1,385 $ 33,303 6.5% 13.7% སྐྱིསྱེ། ། ། | | 21,370 (9,172) $ 37,062 8.4% 16.3% 69,452 (6,442) $ 142,815 4.2% 14.9% 129,362 4,361 46,384 (25,244) $ 129,389 (7.7)% 17.0% TaskUs™ Investor Presentation | 29#30► Non-GAAP Reconciliations Adjusted earnings per share GAAP diluted EPS Per share adjustments to net income Per share adjustments for GAAP anti-dilutive shares Adjusted EPS Weighted-average common stock outstanding - Diluted GAAP anti-dilutive shares Adjusted weighted-average shares outstanding TaskUs™ Three months ended December 31, Year ended December 31, 2022 2021 2022 2021 $ 0.16 $ 0.17 $ 0.39 $(0.62) 0.17 0.17 1.00 1.98 $ 0.33 $ 0.34 $ 1.39 101,193,087 110,513,820 102,603,179 (0.10) $ 1.26 94,832,137 7,476,384 101,193,087 110,513,820 102,603,179 102,308,521 Investor Presentation | 30#31► Non-GAAP Reconciliations Free Cash Flow Adjusted EBITDA Net cash provided (used) by operating activities Purchase of property and equipment Free Cash Flow Conversion of Adjusted EBITDA TaskUs™ USD Thousand Three months ended December 31, Year ended December 31, 2022 2021 2022 2021 $ 57,943 $ 56,154 $223,204 $ 187,910 $ 32,631 $ 30,752 $ 147,095 (7,748) (20,760) $ 24,883 $ 9,992 (43,758) $ 103,337 $ (32,674) (59,363) 42.9% 17.8% 46.3% $ (92,037) (49.0)% Investor Presentation | 31#32Reconciliations of Adjusted EBITDA TaskUs™ December 31, 2019 December 31, 2020 Year Ended Year Ended Year Ended December 31, 2021 2019 2020 2021 Net Income (loss) $33.9 $34.5 $(58.7) Provision for (benefit from) income taxes (4.4) 9.9 (2.3) Financing expenses 7.4 7.5 6.5 Depreciation 16.3 20.2 29.0 EBITDA Amortization of intangible assets Offering costs Transaction related costs Foreign currency (gains) losses Loss (gain) on disposal of assets Settlement of 2018 Credit Facility 18.8 18.8 18.8 $72.1 $90.9 $(6.6) 0.9 7.0 (2.0) (1.5) 0.8 2.2 1.1 0.1 2.0 COVID-19 related expenses Severance costs 7.5 6.1 2.6 Lease termination costs Natural disaster costs Contingent consideration 1.8 0.4 3.6 Phantom shares bonus 129.4 Teammate IPO bonus 4.4 Stock-based compensation expense 46.4 Adjusted EBITDA $74.2 $106.9 $187.9 Net Income (Loss) Margin 9.4% 7.2% (7.7)% Adjusted EBITDA Margin 20.6% 22.4% 24.7% Investor Presentation | 32 USD Million#33December 31, 2019 Year Ended Year Ended Year Ended December December 31, 2021 31, 2020 2019 2020 2021 Net Income (loss) $33.9 $34.5 $(58.7) Amortization of intangible assets 18.8 18.8 18.8 Offering costs 0.9 7.0 Transaction related costs Foreign currency (gains) losses Loss (gain) on disposal of assets (2.0) (1.5) 0.8 2.2 1.1 0.1 Reconciliations of Adjusted Net Income Tax benefit from transaction related costs COVID-19 related expenses Severance costs TaskUs™ 7.5 13 6.1 2.6 Lease termination costs Natural disaster costs Contingent consideration 1.8 0.4 3.6 Phantom shares bonus 129.4 Teammate IPO bonus 4.4 Stock-based compensation expense 46.4 Tax impacts of adjustments (25.2) Adjusted Net Income $53.0 $69.4 $129.4 Net Income (Loss) Margin 9.4% 7.2% (7.7)% Adjusted Net Income Margin 14.7% 14.5% 17.0% Investor Presentation | 33 USD Million