#1I⑨zain INVESTOR PRESENTATION Zain Group Q1 2023 Results 15 May 2023#2Empty#3EXECUTIVE MANAGEMENT Bader Nasser Al-Kharafi Vice Chairman & Group CEO Ossama Matta Chief Financial Officer Nawaf Al-Gharabally Chief Technology Officer Kamil Hilali Chief Strategy Officer Nawal Bourisli Chief Human Resources Officer Mohammad Abdal Chief Communications Officer Malek Hammoud Chief Investments and Digital Transformation Officer I Dr. Andrew Arowojolu Firas Oggar Chief Regulatory Officer Head of Legal zain Jennifer Suleiman Chief Sustainability Officer Maryam Saif Chief Diversity and Inclusion Officer Venkatesh Jandhyala Abdul Ghaffar Setareh Chief Internal Auditor Chief Risk Officer 00100#4OUR GROUP AT A GLANCE Q1 2023 53 MILLION ACTIVE CUSTOMERS +4% YoY OUR OPERATIONS $ $ $1.5 BILLION IN REVENUE KD468 m +15% YoY ⑨zain +35% EBITDA MARGIN $540 MILLION IN EBITDA KD165 m +8% YoY $ $177 MILLION IN NET INCOME KD54 m +15% YoY 4 CENTS IN EPS 13 FILS Over 7,500 EMPLOYEES Contribution KUWAIT 机 KSA الله اكبر IRAQ SUDAN JORDAN BAHRAIN SOUTH SUDAN REVENUE % CUSTOMERS % 19% 5% 42% 16% 15% 35% 11% 32% 9% 7% 3% 2% 1% 3% Zain has a 15.5% ownership in Moroccan mobile operator "INWI” PRESENCE IN KEY ECONOMIES IN THE GULF REGION AND RESILIENT UPSIDE POTENTIAL IN SUDAN AND SOUTH SUDAN 4#5CUSTOMERS CUSTOMERS 3.8m REVENUE $ 129m EBITDA $ 52m NET INCOME $ 18m CAPEX $ 0.6m 8.7m REVENUE $ 644m EBITDA $ 189m NET INCOME $ 151m CAPEX $ 10m CUSTOMERS REVENUE EBITDA NET INCOME CAPEX 16.8m $167m $ 86m $77m $ 53m KSA SUDAN JORDAN Q1 2023 KPIs IRAQ الله اكبر KUWAIT BAHRAIN CUSTOMERS REVENUE EBITDA NET INCOME CAPEX 18.2m $ 223m $76m $30m $ 22 CUSTOMERS REVENUE 2.6m $285m EBITDA $ 105m NET INCOME $ 62m CAPEX $ 10 REVENUE EBITDA $ 48m $ 15m NET INCOME $ 4m CAPEX $ 0.9m#6ACCOMPLISHMENTS 'Best Telecom Brand' In The Middle East TELECOM Review TELECOM Review Zain KSA gets m • telecomreview.com telecomreview.com Best Csr Initiative • Best Standalone 5g Network . Best Cloud Provider • OCTO Global Merit Award Best Corporate Governance Award WORLD FINANCE BEST CROSCARTO 2022 ZAIN GROUP Zain Tech awarded Best Digital Transformation Company INTERNATIONAL 1000 FINANCE TELECOM Review telecomreview.com TELECOMSWORLD Middle East 川 Zain Tech: 'Best Ict Investment' For Bios 'Shlonik' wins 'best government project' award in Kuwait INTERNATIONAL FINANCE Brand Finance® Brand Finance, has ranked ⚫ Zain as the strongest brand in Kuwait with a rating of AA+ and brand value of $2.74 billion, reflecting an annual increase of 300m+ (+14%) Forbes TOP 10 REGIONAL BEST EMPLOYER Best Telco Operator Award#7KEY EVENTS • • • Zain Group AGM held successfully with a quorum of 80.1% Ossamah Al Furaih has been elected as the chairman of the Board and Bader Al Kharafi VC & Group CEO AGM approved the 25 fils dividends for the second half of 2022 (Total 35 fils/share for the FY'22 surpassing 33 fils/share for FY'22) AGM approved adoption of a minimum cash dividend policy of 35 fils per share for three years, commencing 2023 TowerCo Update • Zain KSA: Sale of tower assets to Saudi's PIF for $807m in Jan 2023 Zain Iraq: Completion of the transaction in Jan 2023 with a value of $180m Fintech... achieved 50% of FY'22 by Q1'23 Revenue jumped by 5-folds and customer base jumped by 60% Kuwait: Results of digital Banking application pending with Central Bank of Kuwait Bahrain: Awarded a Fintech license by CBB and expect to launch services by June 2023 Sudan: In the final stages of the launch Iraq: Zain cash ranked under top Fintech Companies of 2023 Regulatory Update Kuwait: Number Range Fees court case remained in favor of Zain, during the court of appeal on 20th Feb 2023, court of cassation is scheduled for 11th July 2023 Kuwait: CITRA requested to shutdown 3G technology setting an initial deadline in June 2023 Bahrain: The regulator plans to increase the annual license fee cap from 1% to 2% Digital services including Dizlee (API) witnessed excellent growth Digital revenue grew 48% YoY, Dizlee continues its trajectory growth, offering 67 digital innovations B2B: Mobility, Business Solutions & Fixed Services B2B continues to deliver growth, revenue up 37% YoY zain#8GROWTH VERTICALS INFORMATION AND COMMUNICATION TECHNOLOGY Establishing a regional center of excellence developing and providing the latest infrastructure, managed services and digital solutions. STRATEGIC PILLARS zain TECH DIGITAL INFRASTRUCTURE Building a leading independent digital infrastructure TASC TOWERS player in the region. FINTECH Introducing a suite of digital financial and insurance services contributing to the evolution of the region's digital ecosystem. DIGITAL SERVICES تماما ge ياقوت Yaqoot oodi EVOLUTION OF TELCO DIGITAL TRANSFORMATION Transforming the telecom core to provide customers with the best experience, while simultaneously streamlining the backend and reaping the best of analytics for Zain to thrive and even lead in the digital era. he zain Business ENTERPRISE & GOVERNMENT Working closely with organizations of all sizes to provide them with the necessary connectivity and the latest solutions required to achieve their business and operational objectives. tamam Izain Optic CASH Building innovative digital services to create opportunities that bridge the digital divide, ensure business continuity, and advance socioeconomic development. >izlee ⑨zain fintech ⑨zain ventures ⑨zain Global Connect ⑨zain Fiber FIXED AND CONVERGENCE Transforming from a mobile centric telecom into an integrated player offering fixed-mobile domestic and international convergence serving the needs of consumers and businesses. zain ventures PORTFOLIO OPTIMIZATION Continue realize synergies and unlock potential value through M&A activities. Izain ⑨zain ⑨zain digital services esports business#9zain TECH THE REGIONAL DIGITAL & ICT SOLUTIONS POWERHOUSE UNIFYING ZAIN GROUP'S ICT ASSETS TO OFFER A UNIQUE VALUE PROPOSITION OF COMPREHENSIVE DIGITAL SOLUTIONS AND SERVICES ACROSS MULTIPLE ICT VERTICALS, ALL UNDER ONE ROOF REGIONAL BIGGEST FOOTPRINT Bahrain Iraq . Jordan Kuwait . Oman ■STRATEGIC PARTNERSHIPS Atos Liga Data Microsoft ORACLE .Saudi Arabia. Sudan South Sudan. UAE vmware aws Tunstall BT CLOUDERA LINES OF BUSINESS CLOUD, CYBERSECURITY, BIG DATA, IOT, AI, SMART CITIES, DRONES, AND EMERGING TECHNOLOGIES. ACQUISITIONS ZAIN TECH ACQUIRED BIOS MANAGED CLOUD PROVIDER "BIOS MIDDLE EAST" Be secured. Be assured#10ZAIN VENTURES · • Zain Ventures is the Corporate Venture Capital arm of Zain looking for opportunities in the world of venture capital. Invested in regional and international VC funds as well as direct strategic investments, creating synergies and leveraging on Zain's geographical reach and customers. INVESTED $18.3m EXISTING VALUATION 1.8x INVESTMENT IN FUNDS wamda BECO capital CAPITAL COLLE ME CAPITAL VP VALOR EQUITY PARTNERS DIRECT INVESTMENTS SWL S ZOODMALL I pipe ZAIN HAS EVOLVED AS AN ACTIVE PLAYER WITH A FOCUS ON STRATEGIC INVESTMENTS zain VENTURES#11ZAIN FINTECH WAS THE STOP Late KSA الله اكبر IQ JO BH SD CUSTOMERS REVENUE تماما Licensed by Saudi Central Bank (SAMA), Tamam is the first micro-financing license in region. 50k $18m tamam Launched Murabaha Financing in Q2 2022 zain Zain Cash Iraq is a mobile wallet licensed by Central Bank of Iraq to offer innovative financial services 536k $6.2m CASH Secured License to offer Credit Cards Services in 2023 ⑨zain CASH Zain Cash is the largest mobile financial services provider Launch of credit card services as well as remittance services in collaboration with Western Union 546k $2.3m $26.5m 1.1m Awarded a Fintech license by CBB in October 2022 and expect to launch services in 2023 TOTAL +60% 4-Folds increase $ Fintech License was awarded in May 2022, Go to market strategy currently being implemented C KW $ Results of the Digital Banking application submitted to the Central Bank of Kuwait and expect the result to be announced soon YOY YOY#12یاقوت & ge Yaqoot بواسطة من By zain KSA 11:38 AM DIGITAL OPERATORS ... 4G Yaqoot Store Gifts Packages Add-ons Local Data 50 SAR 10 GBs of local data to add-on Unlimited App 50 SAR International Package 50 SAR 120 International mins: to use while in Saudi to add-on Roaming Package 50 SAR 2 GB 30 mins to add- Unlimited and to add 三 0 Select your plan Data Voice oodi IRAQ 208 Ominis Join oodi now! 3GB 5GB 50mins 100mins Number & Plan Account creation Checkout 8GB 10GB 250mins 350min Your number Here is a nice number for you 078 35 139238 I want to choose another number- Choose your plan Try oodi Plan 2 Plan 3 Data: Unlimited Data: Voice: SOMins 04) 3GB Voice: 250Mins SGB Voice: 00 350Mins 6,000 IQD 1 Week 15,000 IQD Per month I want to customize my own plan- 20,000 IQD Per month Total Next 27,000 IQD Including VAT (1,350 100 Your plan 15,000 IQD/Month 200 SMS included in this plan ✓ Voice coverage: All networks in Iraq Roaming packages Pay as you go Total Next 27,000 IQD Including VAT (1,350 IQD) Yaqoot gives you the chance to connect with the people around you... So we brought you packages that focus on data & unlimited apps. We're also giving you gifts to regift others every month! That's not all, we have a Yaqoot Store where you can gift those around you... from one mobile to another. Gifts like vouchers, greetings cards, data & minutes! oodi is a new mobile service that's easy to get and easy to use. At oodi we'd like to give the choice back to you. Forget about standing in line in a store to change a thing, check your monthly bill or get help. You can do it all in the oodi app.#13TOWER DEALS 17K Towers sold for a value of $1.2 billion COMPLETED الله اكبر ZAIN IRAQ Completion of first phase of the sale of towers in Q1 2023. The second phase will be concluded during Q2 2023 BENE Sale of tower assets to Saudi's PIF for $807m in Jan 2023; 3600 sites disposed during Q1 ZAIN KSA TASC TOWERS 4,604 TOWERS A 1971 صندوق الاستثمارات العامة . 8,069 Public Invest und TOWERS UPCOMING DEALS ZAIN BAHRAIN ZAIN SUDAN ZAIN S. SUDAN $180 MILLION $807 MILLION ZAIN JORDAN Zain Jordan's agreement to sell and leaseback tower portfolio to TASC Towers TASC TOWERS 2,607 0 TOWERS $89 MILLION ZAIN KUWAIT Zain Kuwait completed the sale and leaseback of mobile tower portfolio to IHS Holding Limited IHS Towers of strength 1,620 TOWERS $130 MILLION#14ZAIN KUWAIT NUMBER RANGES CASE • FIRST DEGREE ⚫ Zain Accepted Experts' Report in April 2022 • First-Degree Verdict favorable verdict issued in June 2022 APPEAL WE ARE HERE On 20th Feb 2023, the appellate court rejected the appeal by MOC & CITRA and affirmed the verdict by the court of first instance. The verdict is in favor of Zain CASSATION KD 24.7m 11 July 2023 Case booking: Session is scheduled at the court of cassation on 11th July 2023... Awaiting final verdict#15GROUP FINANCIAL REVIEW zain FLE VIII DATA DATA 01 LCLICORREM PBSUM INNEOGRAPHIC TITLE TITLE HIL ative TITLE#16GROUP KPIs CUSTOMERS ('000) 50,859 +4% REVENUE ($m) +14% 53,019 +15%: KD TERMS 1,530 1,347 31 Mar 22 31 Mar 23 Customer base up by 4% mainly supported by the healthy customer growth in Zain Iraq by 4%, Zain S.Sudan by 41% and Zain KSA by 4%, adding around 2.2m additional customers to the base BEMU OPCO CONTRIBUTION KW KSA CUSTOMERS 5% 16% REVENUE 19% الله أكبر IQ 35% Q1 2022 Q1 2023 All operations reported healthy top line performance for Q1 2023 Revenue up by 70% for Zain Sudan, 11% Zain KSA, and 15% Zain Iraq 42% 15% SD 32% JO OTHERS 7% 5% 11% 9% 4% 16#17GROUP EBITDA & NET INCOME EBITDA ($m) NET INCOME ($m) +6% +8%: KD TERMS 540 507 38% EBITDA Margin 35% Q1 2022 Q1 2023 +13% +15%: KD TERMS 177 156 4 Cents EPS 4 Cents Q1 2022 Savings in Depreciation & Amortization $13m, mainly from tower sale in KSA and Iraq and license extension in Jordan. Gain on sale of towers from KSA Q1 2023#18GROUP TOTAL CAPEX INTANGIBLE TANGIBLE 74 +51% 68 Q1 2022 SEMU 5% of Revenue 112 37 75 Q1 2023 الله أكبر 5% of Revenue (USD m) Continuation of expansion of 5G & 4G networks across the Opcos OPCO CONTRIBUTION KW KSA IQ JO SD BH OTHERS 9% 9% 19% 1% 47% 1% 14% 18#19DEBT PROFILE DUE TO BANKS($m) 990099 Jordan 6% 4,258 0% 4,256 (USD m) 2.02x Total Net Debt / EBITDA Among the lowest in the region Effective Interest Rate 5.94% As at 31 Mar'23 Q1 2022 Q1 2023 DEBT BY OPCO DEBT BY MATURITY DEBT BY CURRENCY Iraq 18% KSA 35% Group 41% Long Term 100% USD 49% SAR 28% KWD 23% 19#20GROUP FINANCIAL KPIs Income Statement (KWD m) Q1 2023 Q1 2022 Revenue EBITDA Net Income 468 165 408 154 54 47 EPS (Fils) 13 11 Balance Sheet (KWD m) March 2023 Cash and Cash Equivalents 360 228 Total Assets 5,111 4,759 Total Debt 1,306 1,292 Total Equity 1,984 1,767 (KWD m) March 2022 Group Q1 2023 Net Profit soared 15%, due to exceptional top-line performance across all major operations, on account of significant price revamps and data monetization initiatives carried out across operations. This is coupled with successful completion of sale and lease back of 8,069 tower assets to Saudi's PIF for USD 807 million. The Gain recognized in this quarter is in relation to the transfer of 3,600 Tower assets out of the 8,069. The remaining towers will be transferred in batches in the coming quarters. Cash Flow (KWD m) March 2023 March 2022 Operating 106 106 Investing 28 (63) FCF 134 43 Financing (102) (41) Effect of FX impact (0.5) (5) Ending Cash Balance 266 226 20#21DIVIDENDS DIVIDEND PAY-OUT RATIO DIVIDEND YIELD 77% 77% 78% 6% 6% 5% 2020 2021 2022 2020 2021 2022 EPS & DPS (Fils) 43 43 45 35 33 33 EPS 23 25 DPS INTERIM DIVIDEND 10 10 2020 2021 2022 Average dividend payout ratio in the high 70% range Dividend of 35 fils/share for 2022 vs. 33 fils/share for 2021 AGM approved the 25 fils dividends for the second half of 2022 (Total 35 fils/share for the FY'22 surpassing 33 fils/share for FY'22) 2nd consecutive interim dividend of $140m (10 fils/share) for the first 6M'22 distributed on 14th September 2022 AGM approved adoption of a minimum cash dividend policy of 35 fils per share for three years, commencing 2023 21#22ZAIN SHARE PRICE 0.580 0.570 556 Fils 0.550 0.540 0.530 SHARE PRICE MOVEMENT 0.520 1-Jan-23 1-Feb-23 ⑨zain m 1-Mar-23 1-Apr-23 569 Fils TOTAL SHARES 4,327,058,909 P/E ~13 TIMES MARKET CAP USD 8 BILLION DIVIDEND YIELD 6% 85% 15% LOCAL INVESTORS INVESTORS INTERNATIONAL THE SUSTAINED TRUST AND CONFIDENCE OF OUR SHAREHOLDERS ENABLED US TO REMAIN FOCUSED ON ACHIEVING OUR STRATEGIC OBJECTIVES AND MAXIMIZING RETURNS IN THESE CHALLENGING TIMES 22 22#23DASHBOA SHBOARD OPERATIONAL REVIEW 02 04 01 02 01 03 10% 02 03 01 04 CRO 01 43%A 23#24ZAIN KUWAIT 100% OWNERSHIP MNO EAMAN AL ROUDHAN ⑨zain stc CEO 1983 g> OPERATIONS Zain Kuwait maintains its market lead in terms value and revenue share ⑨Data revenue grew 1% and formed 38% of total revenue Q1-22 (USD m) Q1-23 280 REVENUE 285 launched next generation FTTR technology becoming the 1st telecom operator to offer such The first operator in the world to launch Vo5G with nationwide coverage +3% YoY Zain completes 5G Open and CRAN trial in Kuwait Q1-22 (USD m) Q1-23 104 EBITDA 105 +2% YoY CITRA requests to shutdown the 3G technology setting an initial deadline in June 2023 Number Range case: Zain won the court appeal on February 20th, after which CITRA and MOC had appealed. Next session is scheduled for July 11th Q1-22 (USD m) Q1-23 68 NET INCOME 62 -7% YoY (4) 2.6M 34% 37% $25 57% 5G $10M 100% CUSTOMER BASE MARKET SHARE VALUE SHARE BLENDED ARPU PREPAID BASE NETWORK TECHNOLOGY TOTAL CAPEX POPULATION COVERAGE % 175% MARKET PENETRATION 24#25ZAIN KSA SULTAN ALDEGHAITHER CEO زين MNO sic Zain موبايلي | 37% OWNERSHIP mobily 2008 g> OPERATIONS O Sale of tower assets to Saudi's PIF for $807m in Jan 2023; 3600 sites disposed during Q1 Q1-22 (USD m) Q1-23 O Healthy 4% YoY customer growth, mainly from the prepaid segment 582 O USD151 million gain from sale and leaseback of towers in Q1 2023 O Strong growth in B2B, revenue up by 43% YoY REVENUE 644 +11% YoY O Strong growth in 5G revenue Q1-22 (USD m) Q1-23 EBITDA 189 -2% YoY O Strong performance from Tamam, customers reached 50K and revenue jumped 7-Folds O Digital operator Yaqoot revenue has grown 112% and customers increased 35% vs. 2022 193 O Positive upside from MNP - started Feb 2023 O Data revenue formed 40% of total revenue 8.7M $17 63% ( ) ) ) 5G CUSTOMER BASE BLENDED ARPU PREPAID BASE LARGEST NETWORK IN THE REGION 99% POPULATION COVERAGE % 118% MARKET PENETRATION Q1-22 (USD m) Q1-23 21 NET INCOME 151 Gila $10M TOTAL CAPEX +604% YoY 25#26ZAIN IRAQ ALI AL-ZAHID CEO الله اكبر 76% OWNERSHIP MNO ⑨zain KOREK Asiacell Telecom 2003 g> OPERATIONS © Completion of first phase of the sale of towers in Q1 2023. The second phase will be concluded during Q2 2023 Q1-22 (USD m) Q1-23 194 REVENUE 223 +15% YoY ⑨ Savings in Depreciation & Amortization on account of assets held for sale Favorable court verdict, won the case against the launch of 4G routers in the market © Customer base grew by 4%, adding 648K customers to the base driven by 4G expansion Zain Cash delivered solid performance, customers up 35%, revenue up 251% YoY Digital operator "oodi" performing exceptionally, Q1'23 already reached 55% of 22's total Revenue Zain Cash secured the license to offer credit cards in 2023 © Removal of sales tax of 20% on prepaid recharges starting December 2022 18.2M 52% 46% $4 92% (40) 4G $22M CUSTOMER BASE MARKET SHARE VALUE SHARE BLENDED ARPU PREPAID BASE NETWORK TECHNOLOGY TOTAL CAPEX Q1-22 (USD m) Q1-23 81 EBITDA 76 -5% YoY Q1-22 (USD m) Q1-23 3 NET INCOME +840% YoY 30 99% POPULATION COVERAGE % 108% MARKET PENETRATION 26#27ZAIN JORDAN 96.5% OWNERSHIP FAHAD ALJASEM MNO ZAIN umniah orange™ CEO 2003 g> OPERATIONS ⑨ Data revenue grew by 2% YoY, and formed 50% of total revenue Expansion of FTTH network boosts revenue and customer base Healthy growth of 15% in B2B Zain Cash delivered solid performance, customers up 31%, revenue up 72% YoY Signed a settlement agreement with TRC, which include revamp of revenue share ratios, 10-year extension of 2G, 3G & 4G spectrum licenses, a 25-year 5G license for an amount of around $120 Decrease in License amortization due to license extension based on settlement agreement Successfully signed a Power Purchase Agreement (PPA) with the Government resulting in a 52% reduction in CO2 emissions during Q1 2023. Q1-22 (USD m) Q1-23 124 REVENUE 129 +4% YoY Q1-22 (USD m) Q1-23 56 EBITDA 52 -8% YoY Q1-22 (USD m) Q1-23 NET INCOME 18 20 -11% YoY (4) 3.8M 35% 48% $10 59% 4G $0.6M 99% CUSTOMER BASE MARKET SHARE VALUE SHARE BLENDED ARPU PREPAID BASE NETWORK TECHNOLOGY TOTAL CAPEX POPULATION COVERAGE % 83% MARKET PENETRATION 27#28ZAIN SUDAN ☑ HISHAM ALLAM CEO MNO ⑨zain MTN سوداني 100% OWNERSHIP sudaniⓇ 2006 g> OPERATIONS Exceptional performance for Q1 2023, customers grew by 2% Strong growth of 110% YoY in B2B Q1-22 (USD m) Q1-23 98 REVENUE 167 +70% YoY Fintech License was awarded in May 2022, Go to market strategy is currently being implemented Effective from November 2022, MTR is SDG 3 up from SDG 0.075 Q1-22 (USD m) Q1-23 ⑨First to launch E-Sim services in Sudan 51 EBITDA +66% YoY 86 ⑨Data revenue increased by 90%, representing 34% of total revenue Q1-22 (USD m) Q1-23 46 NET INCOME 77 68% YoY (4) 16.8M 48% 57% $3 98% 4G $53M 90% CUSTOMER MARKET BASE SHARE VALUE SHARE BLENDED ARPU PREPAID BASE NETWORK TECHNOLOGY TOTAL CAPEX POPULATION COVERAGE % 70% MARKET PENETRATION 28#29ZAIN BAHRAIN & DUNCAN HOWARD CEO 65% OWNERSHIP MNO ⑨zain B Batelco stc 2003 g> OPERATIONS Data revenue formed 45% of total revenue and grew 5% YoY Zain Bahrain became the 1st operator in the Middle East to shutdown 3G services Focused on the continued expansion of 4G and 5G infrastructure Strong growth in B2B fiber 1st nationwide commercial deployment of NB-IoT in the country Awarded a Fintech license by CBB in October, expected to launch services by 2023 The regulator plans to increase the annual license fee cap from 1% to 2% First operator in the Middle East and Africa to deploy the latest 5G Massive MIMO radio to reduce Zain's 5G site-level power consumption by 15%. ("") $17 5G NETWORK TECHNOLOGY BLENDED ARPU 100% POPULATION COVERAGE % 117% $0.9M MARKET PENETRATION TOTAL CAPEX Q1-22 (USD m) Q1-23 46 48 +6% YoY REVENUE Q1-22 (USD m) Q1-23 14.9 EBITDA 14.6 -2% YoY Q1-22 (USD m) Q1-23 NET INCOME 3.8 4.2 -9% YoY 29 29#30>izlee THE MOST ADVANCED DIGITAL MONETIZATION ECOSYSTEM PROVIDER IN THE MENA REGION CONNECT YOUR BUSINESS VERSATILITY IN APPLICATION ONE CONTRACT- ONE INTEGRATION Connect your business to the World of Zain as We are connected to over 50 Mn customers across Zain Operators and Omantel We support a variety of 67 services across business verticals including but not limited to Entertainment, Gaming, Education, Health and many more... WAVO MOCOPLAY PLAY VOD Use the scale of Zain Group to minimize time-to- market with more than 25 merchants live on platform Garena deezer XR WA babystep GAMEMINE natural care osn DIGITAL VIRGO G docomo digital الله اكبر Zain Games UNLIMITED games, one destination. ZAIN KIDS Dizlee Dizlee held its annual Digital Services forum in Kuwait, attended by all Zain Opcos and Omantel. DIZLEE Forum FEB 2023 Dizlee DIZLEE Forum FEB 2023#31ZAIN ESPORTS UPDATES Omantel FIFA22 Register now. PLAYHER/ STATISTICS: 32,000+ participating gamers Total 85 tournaments conducted by Playhera in 2022 Playhera MENA introduced to Zain Opcos and Omantel in Q2 2022 Sub-licensing agreement covering tournaments, cloud gaming and ecommerce signed with Omantel E-commerce (beta) launched in KSA with 160 SKUs Implementation discussions ongoing in Kuwait Cloud gaming with Playhera MAX initialized with Zain KSA – to be launched in Q1 2023 - 70 Mn+ A 100 Mn+ Social Media Impressions Social Media Engagements 54k 26k O104K PLAYHERA PWHER Featured Red 5 As Gaming SCOSSAR KO RGB Michel Cam CORSAIR STRAFE RGB Gaming CORSAIRS HAPTIC PLAYHERA GAME HAS BEEN ADDED GRACE THE TERROR OF GALACTUS ARRIVAL MYGAMES CORTNITE CSAGO QE grand othert aut WARZONE LEGENDS 32K f 28K#32Corporate Sustainability Key Highlights CLIMATE CHANGE Received official approval from Science Based Target initiative on Zain's commitment towards Net zero by 2050 and is working on setting and validating its Net zero targets. Further developed and revised Zain's Environmental and Social Management Plan to ensure all engagement with stakeholders aligns to Net-zero including biodiversity requirements for Zain's supply chain and align to latest standards and disclosure requirements for funding requirements. Communicated and shared across greenwashing awareness deck across all operations to avoid the risk of greenwashing across the organization. - Water management conducted gap analysis for each market and identified areas for further development and conducted market comparison to develop the standardization approach for water management. GENERATION YOUTH Launched project Arachnid (API blocking mechanism for child sexual abuse material - (CSAM) Completed in: Kuwait, Sudan (Internet Watch Foundation), Iraq and South Sudan (in progress) Youth Unemployment target set by Group to each OpCo based on market's context (to be achieved by 2025) Bahrain: 100% ○ ○ Iraq: 5.6% Jordan: 100% O O O O Kuwait: 100% Saudi Arabia: 0.2% Sudan: 2% South Sudan: 0% INCLUSION Developed and disseminated accessibility guidelines for social media to align to best practices shared across all opcos and their corresponding communication teams. Digital Literacy target set by Group to each OpCo based on each market's context (to be achieved by 2025) Bahrain: 17% Iraq: 76% Jordan: 100% Kuwait: 10% Saudi Arabia: 1% Sudan: 11% South Sudan: 0% Organic NATURAL HO O O O O O O O REPORTING & DISCLOSURE ON ESG OPERATING SUSTAINABLE DEVELOPMENT GOALS RESPONSIBLY Revised Supply Chain Management process to add additional layer of audit for all physical audits to ensure formal process is set to address supply chain risks Developed ESG criteria for any direct or indirect investment as part of the investment criteria for funds/VCs GREEN friendly SAVE eco ECO USTAINABILITY ACCOUNTING GRI Empowering Sustainable SASB STANDARDS BOARD Finalized 12th external assured Sustainability Report in alignment to: 1. Global Reporting Initiative (GRI), 2. Sustainability Accounting Standards Board (SASB), 3. Task Force on Climate-related Financial Disclosures (TCFD) - First to apply TCFD in the region, 4. United Nations Guiding Principles (UNGP) on Business and Human Rights Reporting Framework, 5. ESG Reporting Guide published by Boursa Kuwait in line with the Kuwait Vision 2035, 6. United Nations Global Compact (UNGC) principles. CDP DISCLOSURE INSIGHT ACTION A- Leadership Position S&P Global Ratings 49/100 Above Industry Average MSCI B Within Industry Average FTSE4Good 4/5 Above Industry Average#33DIVERSITY AND INCLUSION Zain is committed in uplifting its entire workforce and benefitting society 口 PROGRAMS SPEAKERS ✓ AWARENESS DAYS 54 Wellbeing Awareness Sessions Over 400 counselling sessions with Kuwait Counseling Center ACTIVATIONS Zainiac Innovation Academy launched a Strategic three-month leadership program ✓ 663 Zainers registered on Tuhoon ✓ Oct 10th marked as a Day off Zain celebrated Global Entrepreneurship Week ✓ Launched Vanguard, a multi-faceted strategy to push Zain's culture into becoming a truly innovative one. ✓ Over 90 candidates completed the WE SUCCEED Succession Management Program ✓ Hosted global speakers aligned to each our pillars to further reinforce its importance and impact. ✓ Launched WE SUPPORT Program Launched WE WONDERFUL, Zain has been recognized as having the "Best Diversity & Inclusion (D&I) Strategy" and "Best Women Development & Leadership Program" in the Middle East at the Future Workplace Awards 2022, held in Dubai on November 15th, organized by the UK based Informa Connect, a member of the FTSE 100 Zain celebrated its Diversity & Inclusion achievements by welcoming all the operations in a full day event on the 8th Dec, 2022 Introduced three new inclusion competencies, groupwide into Zain: Courage to Engage, Addressing Bias, Advocacy Gold Awards Spensar frazer ljones ✓ ✓ ZTWENTYTWO Z22 ran Generation Z in Zain Group, Zain Bahrain and Zain Iraq ZY Leadership Program for 19 high potential employees Certified ZY in INSEAD Emerging Leadership Qualifications Certified Z22 in Agile Project Management, Advanced Excel, Data Analytics, Creativity and Innovation BEST DIVERSITY & INCLUSION STRATEGY ZAIN GROUP Exclusive Strategic Part World atWork#34WHY ZAIN? 4SIGHT... CLEAR STRATEGY Clearly defined strategy with a strong focus on digital and enterprise, as well as new verticals moving away from traditional telco approach 5G LEADERSHIP Largest 5G network footprint across region combined with strategic investments in technology and innovation driving new revenue streams PROFITABILITY ACROSS OPERATIONS Highly profitable operations across our footprint with a strong focus on unlocking potential for further growth and increase our shareholders value UNLIMITED POTENTIAL OF KEY GCC MARKETS Youth bulge driving data consumption, Enterprise & Government ICT needs, High GDP in several markets, huge govt projects driving economies, oil price improvements TOWERCO BUSINESS MODEL Unlocking capital from passive infrastructure to drive efficiencies and focus on core business DIGITAL SERVICES Continual rollout of dynamic new digital services driving customer acquisition and revenue streams 34#35ZAIN REPORTS Izain 20 ACCELERATING GROWTH THROUGH INNOVATION ANNUAL REPORT 2022 9zain An Inclusive Transition for Future Generations SUSTAINABILITY REPORT 2022 zain THE CLIMATE CRISIS: ACHIEVING NET-ZERO FOR A SUSTAINABLE FUTURE THOUGHT LEADERSHIP REPORT 2022 35#36ZaIN زين علم به onderful World ZINC zain zaiN ZON THANK YOU ZAIN GROUP INVESTOR RELATIONS > : [email protected] www.zain.com/en/investor-relations/ ALUMPOUM INDUSTRES CO LTD