#1187 L MAN AUSTRIAN POST Investor Presentation Q1-3 2022 Walter Oblin, CFO Vienna, 11 November 2022#2A 1. Highlights and Overview 2. Strategy Implementation 3. Group Results Q1-3 2022 4. Outlook 2022 and 2023 2#3AUSTRIAN POST Q1-3 2022 Mail Letter Mail Direct Mail Newspapers and Magazines Parcel & Logistics Retail & Bank - - Parcels and Express Fulfilment and Cash Transport E-Commerce Services Revenue: Revenue: EUR 887m ☑ EUR 865m Branch and Financial Services Customer Services Revenue: EUR 85m Revenue mix Q1-3 Group Revenue: EUR 1,816m EBITDA: EUR 258m EBIT: EUR 125m INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 bank 99 Branch & Financial Services Parcel International 4% Letter Mail & 17% 30% Business Solutions EUR 1,816m Revenue 31% 18% Parcel ria Austria and Logistics Solutions Direct Mail & Media Post 3#4MACROECONOMIC HEADWINDS IN 2022 Rising energy costs Diesel price in Austria EUR/Liter 2.0 Inflation hinders consumption Austrian Consumer Price Index Change YOY (%) 1.2 Difficult conditions in Turkey Turkish Consumer Price Index Change YOY (%) +17.5 06/21 +85.5 08/21 10/21 Source: Central Bank of the Republic of Turkey (as at November 2022), Basis 2003-100 Turkish Lira exchange rate (1 TRY in EUR) 0.11 12/21 02/22 04/22 06/22 08/22 10/22 06/21 08/21 10/21 Gas price EUR/MWh 12/21 02/22 04/22 06/22 08/22 10/22 +2.8 06/21 08/21 Source: Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology (as at November 2022) Source: Statistics Austria (as at October 2022), Basis 2015=100 22.8 06/21 08/21 10/21 12/21 02/22 04/22 06/22 08/22 Source: Central European Gas Hub AG (as at November 2022) 10/22 155.3 10/21 12/21 02/22 04/22 06/22 08/22/22 Producer prices in Germany Change YOY (%) +8.5 06/21 08/21 10/21 12/21 02/22 04/22 06/22 08/22 INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 Source: Federal Statistical Office of Germany (Destatis) (as at October 2022) +45.8 +10.5 Risks: gas availability and economic slowdown in 2023 01/21 Source: Austrian National Bank (as at November 2022) 0.05 10/22 4#5OVERVIEW 2022 Macroeconomic environment as a challenge for postal and parcel service providers € Positive revenue development Q3 in all divisions Group revenue Q3 2022 +5.7% Q1-3 2022 -1.0% - Mail with positive special effects +0.8% -0.7% Parcel & Logistics with increase in volume and revenue Retail & Bank with growth after expansion of retail business +5.6% -4.5% +91.0% +62.2% Earnings confirms outlook 2022 EBIT at least at the mid-point of the previously indicated range (2021 EBIT: EUR 205m, 2020 EBIT: EUR 161m) INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 5 сл#6Q1-3 2022 GROUP REVENUE SLIGHTLY BELOW PRIOR YEAR, WHEREAS Q3 2022 UP BY 5.7% Revenue development EUR m -1.0% (+1.9% excl. Parcel Turkey) Q3 +5.7% 1,834.2 52.5 1,815.9 -+62.2%. 85.2 Q3 +91.0% Retail & Bank 1,499.5 47.4 -4.5% 905.6 Parcel & Logistics (+1.2% excl. 865.3 576.6 1554 Parcel Turkey) Mail 883.3 893.4 -0.7% 886.9 Q1-3 20201 1 Adjusted presentation Q1-3 20211 Q1-3 2022 INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 Q3 +5.6% Q3 +0.8% σε Group: -1.0% in Q1-3 (Q3: +5.7%) Special and catch-up effects in letter and direct mail, parcel decline due to the Turkish subsidiary Aras Kargo, revenue increase of 1.9% in Q1-3 and 5.6% in Q3 excl. Parcel Turkey Mail: -0.7% in Q1-3 (Q3: +0.8%) - Letter Mail revenue increase to EUR 557.5m due to positive special effects, Direct Mail/Media Post revenue up by 1.9% to EUR 329.4m Parcel & Logistics: -4.5% in Q1-3 (Q3: +5.6%) Positive revenue development of Parcel Austria (+1.3% in Q1-3; +8.6% in Q3) - Parcel business in Turkey negatively impacted by the market situation: -21.3% in Q1-3, recovery in Q3 (+6.4%) Parcel CEE/SEE development remains positive (+6.0% in Q1-3; +5.5% in Q3) Retail & Bank: +62.2% in Q1-3 (Q3: +91.0%) Strong increase in Income from Financial Services to EUR 56.4m (+149.9%) Branch Services of EUR 28.7m (-3.9%) 6#7SOLID EARNINGS Q1-3 2022 IN A CHALLENGING ENVIRONMENT EBIT development EUR m -13.0% Q1 39.6 Q2 51.4 Group: -13.0% in Q1-3 (Q3: -15.5%) Generally difficult business environment and market situation in Turkey negatively affect Group earnings Mail: -0.1% to EUR 110.7m Stable volume development in letter and direct mail thanks to special and catch-up effects Parcel & Logistics: -27.9% to EUR 58.6m - Reduced earnings contribution of the Turkish business after strong performance in 2021 EBIT special effects of EUR +8.9m related to Aras Kargo mainly in Q2 (positive effect: option valuation for remaining 20% stake; negative effect: IAS 29 hyperinflation) Retail & Bank: +26.8% to minus EUR 24.8m - Positive earnings contribution of branch network Improved earnings in division with high integration and IT expenses of bank99 144.0 -0.1 125.3 -5.0 -22.7 +9.1 81.4 Q1 59.8 Q2 43.7 ☑ = Q3 40.6 Q3 -0.6 Q3 -8.5 Q3 Q3 +2.5 +0.2 - Q3 34.3 Q1-3 Q1-3 Mail 2020 2021 Corporate/ Q1-3 2022 INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 Parcel & Logistics Retail & Bank Consol. 7#8A 1. Highlights and Overview 2. Strategy Implementation 3. Group Results Q1-3 2022 4. Outlook 2022 and 2023 8#9STRATEGY OF AUSTRIAN POST: AHEAD TO THE FUTURE 2 Profitable growth in near markets => |%三 = Defending market 1 leadership and profitability in the core business Sustainability, diversity and customer orientation as guideline for all activities 3 組 bank 99 Development of retail and digital offerings for private customers and SMEs 9#101 LETTER MAIL Austrian and International Volumes (millions of items) Ø -4.3% p.a. [0 -5.6% p.a. 1 939 931 910 833 764 728 723 690 643 615 EUR 709m Austrian Letter Mail volumes Letter Mail volumes driven by special Q2 and Q3 mailings (Energy Bonus, mailings by utilities, Climate Bonus, elections) Letter Mail development 2022: Q3: operating -6%, incl. special effects -1% Q1-3: operating -4%, incl. special effects ±0% -12% +4% Revenue -8% -4% -4% 2018 2019 2020 2021 Q1-3 2020 Q1-3 2021 Q1-3 2022 Austrian Letter Mail 2012 2013 2014 2015 2016¹ 2017 International Letter Mail 1 Adjusted presentation due to automated calculation methodology INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 10 10#111 DIRECT MAIL/MEDIA POST IN AUSTRIA BILA PLUS BILL -25% -25% STIEGL -25% Volumes (millions of items) Ø -1.8% p.a. Ø -6.2% p.a.1 5,108 4,883 4,737 4,727 4,765 4,816 4,599 4,559 4,417 3,916 3,888 EUR 431m Direct Mail/Media Post volumes - - After recovery effect in H1 2022 now restrained market sentiment with -5% in Q3 (high paper prices - smaller print runs, weight reductions) Volume +3% in Q1-3 Revenue -12% -0,2% 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 unaddressed addressed INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 -9% +3% Q1-3 2020 Q1-3 2021 Q1-3 2022 11#121 PARCEL BUSINESS IN AUSTRIA Volumes (millions of items) Parcel volumes - - Turnaround in volume development vs. strong prior-year period Increase of 6% in Q3 2022, -1% in Q1-3 Ø +9.8% p.a. 0 +20.4% p.a.1 184 166 127 46 108 97 57 50 59 65 70 74 80 81 0 EUR 716m Revenue +29% +16% -1% Q3 +6% +44% 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 Q1-3 2020 Q1-3 2021 Q1-3 2022 INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 12#131 INVESTMENTS IN SUSTAINABLE INFRASTRUCTURE CAPEX (EUR m) 153 139 143 161 14 ~80 Growth CAPEX Reduced CAPEX requirements from 2024 ~100 Maintenance CAPEX 2018 2019 2020 2021 2022e 2023e 2024e 2025e INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 BD04 CAPEX Q1-3 2022 - Maintenance CAPEX of EUR 42.9m - Growth CAPEX of EUR 56.6m CAPEX forecast 2022e Expected total of about EUR 180m Assuming availability of vehicles and construction work Adherence to investment programme Conversion to CO2-free delivery Sorting capacity: 140,000 parcels/h by the end of 2023 13#141 EXPANSION OF AUSTRIAN LOGISTICS INFRASTRUCTURE 2018 Sorting capacity (parcels/h, cumulative) 2019 2020 2021 2022 2023 LC Styria LC Vienna LC Upper Austria 140,000 131,000 LC Lower Austria LC Tyrol 106,000 LC Vorarlberg LC Salzburg 93,000 LC Styria 78,000 LC Lower Austria LC Upper Austria LC Lower Austria _LC Vienna LC Carinthia 54,000 LC Tyrol LC Salzburg Thalgau LC Vorarlberg LC Styria LC Carinthia INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 LC Logistics centre 14#151 STAFF STRUCTURE IN AUSTRIA Employees in the Austrian core business FTES (average for the period) 9,397 7,883 7,247 6,788 6,230 21,926 490 21,003 20,218 20,064 19,417 1,891 18,790 18,233 2,490 ୮ 17,692 17,463 17,644 17,444 17,698 17,907 17,602 -306 3,350 3,858 4,374 4,775 5,127 5,881 7,095 8,041 9,058 9,712 9,934 5,792 5,416 4,922 4,524 4,233 -343 Civil servants -185 Employees Old CLA +222 Employees New CLA -306 Employees 3,992 3,781 3,602 12,039 11,229 10,480 9,926 9,329 3,417 New Collective Labour Agreement 8,625 8,042 7,644 7,058 6,317 5,412 4,860 4,594 4,251 Old Collective Labour Agreement (before 2009) ■Civil servants 2009 2010 2011 2012 2013 2014 2015 2016 INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 2017 2018 2019 2020 Q1-3 Q1-3 2021 2022 15#162 PROFITABLE GROWTH IN NEARBY MARKETS Turkey CEE/SEE Revenue (EUR m) Q1-3 Q1-3 178,6 124,9 Parcel markets (millions of parcels) 161 141 138 Q3 +1% Q1-3 -14% Q3 31 37 41 +14% Q1-3 +11% Q1-3 Q1-3 Q1-3 2020 2021 20221 Q1-3 Q1-3 Q1-3 2020 2021 2022 Including documents; full consolidation of the company as at 25 August 2020 (25% stake since 2013) INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 Germany Focus on parcel business in Southeast and Eastern Europe and Turkey AUSTRIAN POST INTERNATIONAL AEP Felbra F advanced ADVERSERVE Solutions EXPRESS EXPRESS Slovakia PARCEL SERVICE EXPRESS ONE Hungary Slovenia Croatia OVERSEAS EXPRESS Bosnia and Herzegovina WEBER ESCAL EXPRESS ONE EXPRESS Serbia EXPRESS Montenegro EXPRESS ONE Bulgaria Turkey aras 16#173 BANK99: INTEGRATION LEADS TO SOLID FOUNDATION Positive momentum from improved interest rate environment bank 99 30.09.2021 30.09.2022 Complementary strengths in the product structure bank99 balance sheet total as at 30.09.2022 EUR bn OD: Retail & digital bank 3.2 3.2 Customers Current accounts 80,000 255,000 90 Employees 301 99 Investments Balance sheet total EUR 0.8bn EUR 3.2bn ING Credits 1.6 Payment Credit volume transactions ING EUR 0.4bn EUR 1.6bn 321 +- x= Liabilities 2.8 to customers Investment products EUR 493m Financing 1,766 Branch offices 1,732 Cash and 0.9 No. self-service devices cash equivalents [SB] 347 476 ZONE INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 Assets Equity & Liabilities 17#183 SELF-SERVICE ZONES: FURTHER INCREASE IN USAGE 64,481 pick-up boxes Q1-3 2022: >3.7m items June 2012 Q1-3 2022: >4.6m items 103,066 compartments in pick-up stations 521 shipping stations Q1-3 Q3 Q1-3 2022: >7.3m items +9% +16% September 2022 Q1-3 Q3 +6% +5% Post Sporttasche Meine Sendungen Versan Q1-3 Q3 +10% +14% November 2013 September 2022 January 2012 I Number of self-service solutions INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 September 2022 Items/month 18#19A 1. Highlights and Overview 2. Strategy Implementation 3. Group Results Q1-3 2022 4. Outlook 2022 and 2023 19#20FINANCIAL INDICATORS AT A GLANCE Q1-3 2021 Q1-3 2022 Revenue (EUR m) 1,834.2¹ 1,815.9 Revenue down by 1.0% from the prior-year level EBITDA margin (%) 14.5 14.2 Solid EBITDA margin of 14.2% EBIT margin (%) 7.9 6.9 EBIT margin impacted by developments in the Turkish business Earnings/share (EUR) 1.57 1.25 Earnings per share down by EUR 0.32 from 2021 1 Cash flow (EUR m) 196.4 147.6 Operating free cash flow of EUR 147.6m 1 Adjusted presentation INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 20 20#21KEY INCOME STATEMENT INDICATORS EUR m Q1-3 20211 Q1-3 2022 % A Q3 20211 Q3 2022 Revenue 1,834.2 1,815.9 -1.0% -18.3 571.6 604.1 Positive revenue development in all divisions: Other operating income 59.3 78.9 33.0% 19.6 16.2 19.7 Mail +0.8%, Raw materials, consumables and services used -516.9 -531.2 -2.8% -14.2 -161.9 Parcel & Logistics +5.6%, -181.7 Retail & Bank +91.0% Expenses for financial services -3.7 -9.5 <-100% -5.8 -1.4 -3.1 Staff costs: lower need to Staff costs -847.5 -845.4 0.2% 2.1 -259.9 -273.6 allocate provisions Other operating costs -259.3 -250.0 3.6% 9.3 -82.5 -84.9 At equity consolidation 0.3 -0.2 <-100% -0.5 -0.1 -0.3 Net monetary gain 0.0 -0.4 <-100% -0.4 0.0 -1.6 Application of IAS 29: Financial Reporting in EBITDA 266.3 258.0 -3.1% -8.3 81.9 78.6 Hyperinflationary Economies (Turkey) EBITDA margin 14.5% 14.2% 14.3% 13.0% Depreciation, amortisation and -122.3 -132.7 -8.5% -10.4 -41.3 impairment EBIT 144.0 125.3 -13.0% -18.7 40.6 34.3 EBIT margin 7.9% 6.9% 7.1% 5.7% Financial result 1.6 -21.1 <-100% -22.7 -3.0 -7.6 EBIT special effects related -44.2 to Aras Kargo: EUR +10.9m in Q2 (option valuation for remaining 20% stake, IAS 29 hyperinflation); effect of EUR -2.0m in Q3 (IAS 29 Hyperinflation) Income tax -35.1 -19.5 44.6% 15.7 -11.2 Profit for the period 110.5 84.8 -23.3% -25.7 26.3 3.2 30.0 Valuation effect of financial parameters for Aras Kargo Earnings per share (EUR) 1.57 1.25 -20.5% -0.32 0.39 0.41 option EUR -16.6m 1 Adjusted presentation INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 21#22MAIL DIVISION: Q1-3 2022 REVENUE DEVELOPMENT Letter Mail & Business Solutions (EUR m) Positive Q1-3 special effects on letter mail volumes (-4% excl./±0% incl. special effects) - International Letter Mail decline - Stability in Business Solutions Direct Mail/Media Post (EUR m) - Advertising market under cost pressure (higher energy and paper costs) Restrained market sentiment partially offset by price adjustments Direct Mail/Media Post volumes down by 5% in Q3 but up by 3% in Q1-3) -2.2% 570.0 557.5 Q3 178.0 +2.3% Q3 182.2 Q2 186.4 +0.7% Q2 187.7 Q1 -8.7% Q1 205.6 187.6 2021 2022 INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 +1.9% 323.4 329.4 Q3 Q3 -1.8% 107.1 105.2 Q2 Q2 +1.9% 110.9 113.0 Q1 +5.5% Q1 105.4 111.2 2021 2022 22 22#23MAIL DIVISION: KEY INCOME STATEMENT INDICATORS EUR m Q1-3 2021 Q1-3 2022 % A 0 Q3 2022 Revenue 893.4 886.9 -0.7% -6.5 285.2 287.4 • Letter Mail & Business Solutions 570.0 557.5 -2.2% -12.5 178.0 182.2 • Direct Mail 236.3 239.1 1.2% 2.8 78.7 77.4 . Media Post 87.1 90.3 3.7% 3.2 28.4 27.8 Sound volume and revenue development for Austrian Letter Mail thanks to special mailings, decline in the international mail business Restrained market sentiment and low Media Post revenue Revenue intra-Group 2.0 2.6 32.2% 0.6 0.6 0.7 Total revenue 895.3 889.5 -0.7% -5.8 285.7 288.1 EBIT 110.8 110.7 -0.1% -0.1 28.4 27.8 EBIT margin¹ 12.4% 12.4% 9.9% 9.7% Stable EBIT margin 1 EBIT margin in relation to total revenue INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 23#24PARCEL & LOGISTICS DIVISION: Q1-3 2022 REVENUE DEVELOPMENT Revenue development EUR m Q3 +5.6% (+5.4% excl. Turkey) Parcel & Logistics Division: -4.5% Q3 positive in all regions Q1-3 impacted by decline in Turkey Parcel Austria: +1.3% (EUR +6.8m) - Strong parcel business in Q3: +8.6% Parcel Turkey: -21.3% (EUR-48.2m) -4.5% (+1.2% excl. Parcel Turkey) 905.6 Logistics Solutions/ 865.3 Consolidation 55.1 117.8 -11.0% 49.0 - Parcel CEE/SEE +6.0% 124.9 Q3 +5.5% Parcel Turkey 226.8 -21.3% 178.6 Q3 +6.4% Parcel Austria 505.9 +1.3% 512.7 Q3 +8.6% - Parcel volumes +1% in Q3 2022, -14% in Q1-3 Revenue increase of 47% in Turkish Lira due to price adjustments and hyperinflation accounting ▶ Parcel CEE/SEE: +6.0% (EUR +7.1m) - - Volume growth in Southeast and Eastern Europe (+11%) Logistics Solutions: -11.0% (EUR -6.1m) Decrease in special COVID-19-related logistics services 1 Adjusted presentation Q1-3 2021¹ Q1-3 2022 INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 24 24#25PARCEL & LOGISTICS DIVISION: KEY INCOME STATEMENT INDICATORS EUR m Q1-3 20211 Q1-3 2022 % Δ Q3 20211 Q3 2022 Revenue 905.6 865.3 -4.5% -40.4 277.6 293.2 Positive development in • Parcel Austria 505.9 512.7 1.3% 6.8 155.6 169.0 Austria Parcel Turkey 226.8 178.6 -21.3% -48.2 66.1 70.4 • Parcel CEE/SEE 117.8 124.9 6.0% 7.1 37.3 39.4 • Logistics Solutions/Consolidation Revenue adversely affected by inflation and currency effects 55.1 49.0 -11.0% -6.1 18.5 14.5 Revenue intra-Group 0.7 0.5 -28.8% -0.2 0.2 0.2 Total revenue 906.3 865.7 -4.5% -40.6 277.8 293.4 EBIT 81.3 58.6 -27.9% -22.7 21.6 13.2 EBIT margin² 9.0% 6.8% 7.8% 4.5% EBIT impacted by decline in profitability in Turkey vs. the high prior-year level; included special effects of EUR +8.9m in Q1-3 1 Adjusted presentation 2 EBIT margin in relation to total revenue INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 25#26RETAIL & BANK DIVISION: Q1-3 2022 REVENUE DEVELOPMENT Revenue development EUR m +62.2% 85.2 Retail & Bank Division: +62.2% Positive revenue development after acquisition of the ING retail business at the end of 2021 Income from Financial Services: EUR +33.8m Customer ramp-up and acquisition of the ING retail business Improved interest rate environment Branch Services: EUR -1.2m Decrease in sales of retail goods 52.5 - 56.4 Income from +149.9% Financial Services 22.6 Branch Services 29.9 -3.9% 28.7 1 Adjusted presentation Q1-3 2021¹ Q1-3 2022 INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 26#27RETAIL & BANK DIVISION: KEY INCOME STATEMENT INDICATORS EUR m Q1-3 20211 Q1-3 2022 % A Q3 20211 Q3 2022 Revenue 52.5 85.2 62.2% 32.7 16.2 31.0 Growth due to acquisition of the ING retail business • Branch Services 29.9 28.7 -3.9% -1.2 8.4 10.0 • Income from Financial Services 22.6 56.4 > 100% 33.8 7.8 21.0 Revenue intra-Group 135.3 140.4 3.8% 5.1 45.0 46.7 Total revenue 187.8 225.6 20.1% 37.8 61.2 77.8 Earnings in 2022 include EBIT -33.9 -24.8 26.8% 9.1 -6.9 -4.4 higher integration and IT expenses 1 Adjusted presentation INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 22 27#28SOLID BALANCE SHEET AND FINANCING STRUCTURE EUR m ASSETS 5,291.8 115.6 93.1 EUR 116m liquid financial EQUITY & LIABILITIES 5,291.8 Financial liabilities of Cash, money market/securities investments Financial assets, 4,792.6 117.2 90.1 resources EUR 165m and lease 4,792.6 563.9 Other financial liabilities liabilities of EUR 399m (IFRS 16) 404.4 491.7 investment property Liabilities, Other 484.6 3,094.6 EUR 875m in cash and cash equivalents from bank99 and EUR 1,527m in Financial assets from financial services 2,715.8 customer receivables Receivables, inventories, 523.2 other1 519.2 161.5 Intangible assets, goodwill 143.8 Financial liabilities from financial services 2,927.1 2,543.5 EUR 2,828m customer liabilities Social capital Employee under-utilisation Other staff-related provisions Other Equity ratio of 12.7% Proforma equity ratio of 29% with bank99 under the equity method 176 Provisions 687.9 637.7 Property, plant and equipment 1,206.5 1,303.7 EUR 401m right-of-use assets (IFRS 16) 185 99 178 Equity 672.2 671.4 Financial services / bank99 31.12.2021 30.09.2022 31.12.2021 30.09.2022 1 Includes IFRS 5 assets INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 28#29OPERATING FREE CASH FLOW AT A SOLID LEVEL EUR m 194.8 Operating free cash flow of EUR 148m Free cash flow before money markets and securities investments of EUR 93m -42.9 -4.3 147.6 +2.3 93.4 -56.6 Cash flow from operating activities excl. CBA Maintenance CAPEX Other Operating free cash flow1 Growth CAPEX Acquisitions/ divestments Q1-3 20212 246.3 -51.4 +1.4 1 Free cash flow before acquisitions/securities/money market investments, growth CAPEX and core banking assets (CBA) 2 Adjusted presentation INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 196.4 -42.5 -0.2 Free cash flow before money market/ securities investments excl. CBA 153.7 29#30A 1. Highlights and Overview 2. Strategy Implementation 3. Group Results Q1-3 2022 4. Outlook 2022 and 2023 30 30#31OUTLOOK 2022 AND 2023 Market environment 2022 Inflation remains a long-term challenge Economic downturn is expected Revenue 2022 Revenue at the prior-year level (2021 revenue: EUR 2.5bn) Stable revenue in Mail, decline in Parcel & Logistics, increase in Retail & Bank 2023 P Investments 2022 - - Investment programme with the goal of capacity expansion and conversion to climate-neutral delivery Maintenance CAPEX of about EUR 100m and growth CAPEX of approx. EUR 80m in 2022 Earnings 2022 Forecast based on predictable energy supply EBIT at least at the mid-point of the previously indicated range (2021 EBIT: EUR 205m, 2020 EBIT: EUR 161m) Market environment and targets for 2023 - - Factor cost increases against the backdrop of economic headwinds Reduced visibility in the mail and parcel markets The aim is to increase revenue against the backdrop of rising costs and thereby to keep earnings as stable as possible INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 31#32CONTACT Austrian Post Investor Relations Rochusplatz 1, 1030 Vienna Website: post.at/ir E-mail: [email protected] Phone: +43 57767-30400 Financial calendar 2023 15 March 2023 20 April 2023 02 May/04 May 2023 12 May 2023 10 August 2023 16 November 2023 Annual Report 2022 Annual General Meeting Ex-day/Dividend payment day Interim Report Q1 2023 Half-Year Report 2023 Interim Report Q1-3 2023 Disclaimer This presentation contains forward-looking statements, based on the currently held beliefs and assumptions of the management of Austrian Post, which are expressed in good faith and, in their opinion, reasonable. These statements may be identified by words such as "expectation" or "target" and similar expressions, or by their context. Forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause the actual results, financial condition, performance, or achievements of Austrian Post, or results of the postal industry generally, to differ materially from the results, financial condition, performance or achievements expressed or implied by such forward-looking statements. Given these risks, uncertainties and other factors, recipients of this document are cautioned not to place undue reliance on the forward-looking statements. Austrian Post disclaims any obligation to update these forward-looking statements to reflect future events or developments. Österreichische Post AG (Austrian Post) | Legal form: limited company under Austrian law | Registered seat in the Municipality of Vienna | Commercial register number: FN 180219d of the Commercial Court of Vienna. This presentation can contain legally protected and confidential information and is protected by copyright. The reproduction, dissemination or duplication of this presentation, either in part or as a whole, requires the express written permission of Austrian Post. INVESTOR PRESENTATION Investor Relations Vienna, 11 November 2022 32