#1in Holdings Investor Presentation Q1 2021 9th June 2021 W#2AGENDA in Holdings WA Part 1: Part 2: Overview Group Consolidated Performance: Q1 2021 Part 3: Subsidiary Performance Q1 2021 Part 4: Summary Investor Presentation Q1 2021#3Steady growth recorded year on year, with a focus on maintaining strong liquidity and capital resilience im M Holdings Profit Before Tax (Kshs) 2,660m +7% Net Interest Income (Kshs) Non Funded Income (Kshs) Fee (less LPF) / Income 4,313m +23% 1,825m -18% 23% Absolute -8% Net Loans & Advances (Kshs) 193.2bn +6% Total Assets (Kshs) 364.4bn +8% Customer Deposits (Kshs) 263.1bn +9% Cost/Income Ratio 46% Absolute Total Equity (Kshs) 69.5bn +11% Fee (Less LPF) / Cost Return on Capital Return on Assets 50% 11% 2% +3% Absolute -21% Absolute -0.2% Nil Variance 0 2#4M Holdings KPIs Enablers Good progress on execution on our iMara2.0 strategy iMara 2.0 Strategy Strategic pillars and initiatives Aspiration Eastern Africa's leading Financial Partner Driving Business Growth Key initiatives: for Growth 2 Building a resilient organisation Key initiatives Enhancing Enterprise risk Optimising the operating model 10) Core IT infrastructure resilience 1) Geographic expansion 5) Funding and Liquidity management Key initiatives 6) 2) Revenue diversification management framework 3) Sales Force 7) Embedding cyber security 8) Effectiveness enhancement 4) Digital Orchestrator A Customer Experience Design and delivery with customer at top of mind % growth of new business revenue Redesigning credit risk systems and processes 9) Embracing Env., Social and Governance Responsibility B Cultural Transformation Transforming to a digital and agile culture PBT ROE C Strategic Partnerships 11) Process efficiency - standardisation and shared services 12) Leverage Group synergies Collaborations to deliver efficient and profitable growth % digitally active customers D Data Analytics Data driven decision making Net Promoter Score Employee Engagement 3#5Part 2: Group Consolidated Performance: Q1 2021 W in Holdings Investor Presentation Q1 2021#6I&M Holdings PLC - PAT up 13% Year on Year Statement of Comprehensive Income YTD Mar-20 YTD Mar-21 Kshs Mn Kshs Mn Mar 21 vs Mar 20 Y-Y % Net Interest Income 3,497 4,313 23% Non Funded Income 2,217 1,825 -18% Total Operating Income 5,714 6,139 7% Operating Expenses 2,465 2,804 -14% Profit before Loan Loss 3,249 3,335 3% Provisions Loan Loss Provisions 555 759 -37% Profit before Share of JV 2,694 2,576 -4% Share of Profit from JV (207) 84 141% Profit Before Tax Profit After Tax 2,487 2,660 7% 1,663 1,887 13% in Holdings Comments Growth attributed to increased lending and a better cost of funds. NFI Growth has been subdued by the slow down in business and reduced customer transactions as a result of the pandemic The YoY increase is attributed to increased investments in technology and personnel with expected benefits in improved operational efficiencies and better customer experiences The provision charge is reflective of the risky credit environment that has been exacerbated by the pandemic impact on the economy Bank One in Mauritius has reversed its fortunes and has posted a profit as the economy bounces back after lockdown and a lower credit provision. 5#7I&M Holdings PLC - Steady balance sheet growth Statement of Mar-20 Dec-20 Mar-21 Mar 21 vs Mar 20 Financial Position Kshs Mn Kshs Mn Kshs Mn Y-Y % Cash & Bank Balances 18,994 19,403 14,963 -21% Investments & 106,920 120,047 124,340 16% Placements Loans & Advances (net) 182,882 187,391 193,159 6% Other Assets 27,162 31,258 31,980 18% Total Assets 335,957 358,100 364,442 8% Customer Deposits 240,729 262,681 263,133 9% Borrowings 11,770 14,773 14,721 25% Other Liabilities 20,810 12,582 17,062 -18% Total Liabilities 273,309 290,037 294,916 8% Comments The YoY growth in Investments and Loans & Advances is supported by the growth in Customer Deposits (despite the tough economic environment) and support from our DFI partners. The Group's strategy targeting low costs deposits has proven effective resulting in a better CASA ratio. Shareholders' Funds 62,648 68,063 69,526 11% Equity build up is on the back of the Group's profitability M Holdings 6#8I&M Holdings PLC - Ratio Analysis: Capital adequacy remains strong Mar 20 Dec 20 Mar 21 Liquidity Cost/Income Ratio Net NPA 48% 51% 47% 43% 42% 46% 5% 4.2% 5% Gross NPA 12% 12% 12% Return on Equity 11% 12% 11% Return on Assets 2.0% 2.3% 2.0% Capital Adequacy Ratio 17% 19% 18% Loan to Deposit Ratio 76% 71% 73% Cost of Risk 0.3% 1.2% 0.4% im Holdings 7#95 Year Trend Analysis - Value to Shareholders NAV per Share (Kshs) Return on Equity 19% 17% 15% NAV/Share vs Price/Share -O-Closing Price 84 Historical share prices have been indexed (0.5x) to reflect the bonus issue 1:1, effected on 10 May 2019 --NAV Kshs 74 76 90 +11% +3% +20% LOS 57 80 57 70 60 50 64 40 +8% 84 54 76 43 50 30 45 62 20 57 10 0 12% 11% 2017 2018 2019 2020 12 Month Highs [Price] 21-Mar 2017 2018 2019 2020 Mar-21 65 65 58 57 55 Price to Book Value Ratio -38% 2017 2018 2019 2020 Mar 21 +6% -19% 1.1 0% 0.7 0.7 0.6 0.6 Holdings 2017 2018 2019 -43% Price to Earnings Ratio +6% -2% 4.4 4.3 4.6 +25% 5.8 2020 Mar-21 2017 2018 2019 2020 Mar-21 -Price per share: As at 31 December 2020 -NAV: Net Asset Value; As at 31 December 2020 8#10Recent Corporate Actions: Improved share liquidity and name change Bonus Shares - Shareholders approved the bonus issue in the ratio of One (1) ordinary share for every existing ordinary share held, and allotted to shareholders in the Share register as at 10th May 2021. This will further improve the liquidity of the share. Dividend Payout - Despite the challenging market environment the Group paid a total dividend of Kshs 1,860,324,161 or Kshs 2.25 per share for the year ended 31st December 2020. Change of Name - The Shareholders approved the Company's change of Name from I&M Holdings Plc to I&M Group Plc to align with market practice and is subject to receipt of the Change of Name certificate. This change of name also comes when the Group is undertaking a rebranding exercise. Holdings 0#11Part 3: Kenya & Subsidiary Performance Highlights W in Holdings Investor Presentation Q1 2021#12M Holdings I&M Bank Kenya - Steady year on year growth 2.2 PBT (Kshs Bn) -5% Loans (Kshs Bn) +6% 145 2.1 Deposits (Kshs Bn) 154 203 +4% 213 Mar-20 Mar-21 Mar-20 Mar-21 Mar-20 Mar-21 Net Financial Revenue (Kshs Bn) +9% Assets (Kshs Bn) Equity (Kshs Bn) +15% +5% 7 4.4 4.8 270 283 47 54 Mar-20 Mar-21 Mar-20 Mar-21 Mar-20 Mar-21 11#13I&M Bank Rwanda - A good performance and strong liquidity maintained PBT (Kshs Bn) +8% Loans (Kshs Bn) Deposits (Kshs Bn) +5% +42% 33 0.26 0.28 22 24 23 Mar-20 Mar-21 Net Financial Revenue (Kshs Bn) Mar-20 Mar-21 Mar-20 Mar-21 Assets (Kshs Bn) Equity (Kshs Bn) +36% 7 +26% 52 5 6 +13% 0.8 0.9 39 Mar-20 Mar-21 Mar-20 Mar-21 Mar-20 Mar-21 M Holdings 12 12#14I&M Bank Tanzania - A satisfactory performance in a difficult operating environment PBT (Kshs Bn) 0.12 -25% Loans (Kshs Bn) +4% Deposits (Kshs Bn) +27% 15 16 14 18 0.09 Mar-20 Mar-20 Mar-21 Mar-21 Mar-20 Mar-21 Net Financial Revenue (Kshs Bn) Assets (Kshs Bn) Equity (Kshs Bn) +9% +7% -8% 7 23 25 4 4 0.38 0.35 Mar-20 Mar-21 Mar-20 Mar-21 Mar-20 Mar-21 M Holdings 13#15Bank One Mauritius - A recovery in performance seen as the new business strategy is rolled out PBT (Kshs Bn) Loans (Kshs Bn) +150 7 Deposits (Kshs Bn) -13% 0.2 (-20%) 60 140 48 122 -0.4 Mar-20 Mar-20 Mar-21 Mar-20 Mar-21 Mar-21 Net Financial Revenue Assets (Kshs Bn) (Kshs Bn) -9% -30% 1.2 160 0.8 Equity (Kshs Bn) -2% 9.3 145 9.1 Mar-20 Mar-21 Mar-20 Mar-21 Mar-20 Mar-21 M Holdings 14#16Part 4: Summary W in Holdings Investor Presentation Q1 2021#17Good progress on execution and roll out of key strategic initiatives KE ✓ Launch of Wealth Management Services ✓ Pilot launch of the I&M On the Go project for Corporate and Business Customers ✓ Review of current product offering and development of customer value propositions The implementation of the new Operational Risk Management System TZ ✓ Digital lending (kamilisha) went live in March 2021 Enterprise Data Warehouse connection is at preliminary stage Enhanced the enterprise risk management framework ✓ Enhancement of internet banking (i-click) functionalities – translation to Swahili version - ✓ Launch of Bancassurance RW ✓ Instant card issuance & Introduction of Contactless ATMs. im M Holdings ✓ Implementation of automated bank wide reconciliation system MUR ✓ The Bank's key focus is on Sub Saharan asset opportunities that leverage the shareholder network. Implementation of 360T to support Treasury is under development with implementation expected in Q3. ✓ The Digital Bank Solution rollout is expected in Q3 16#18The acquisition of Orient Bank Limited was completed on 30th April 2021 M Holdings I&M Group completed the acquisition of 90% of the shareholding of Orient Bank Ltd, Uganda OBL was founded in 1993 and currently is the 12th largest bank in Uganda out of 25 banks. Through the acquisition, I&M Group has acquired additional net loan assets of KES 7.7 Billion and deposits of KES 18.2 Billion The bank has: ✓ A customer base of close to 70,000 ✓ 14 branches ✓ 22 ATMs and; ✓ A staff component of 340 employees Through the execution of the integration plan for the OBL into the Group, the Group expects to gain considerable business and operational synergies. 17#19The Group's outlook is positive Performance The Group will continue to focus on delivery of quality earnings and shareholder value, underpinned by strong capital and liquidity management. M Regional Business Growth Digital Transformation Governance and Regulatory Compliance Focus will be on growing regional businesses as the Group expands in new markets in Eastern Africa aligning all entities with the Group's strategic focus towards diversifying the key sectors of business There will be continued investments in digital innovation and platforms in the Group's journey towards transformation with the aim to radically improve operational efficiency by automating end-to-end customer processes and building centers of excellence across the region. The Group will continue to consistently maintain strong corporate governance practices across all I&M entities and ensure compliance with all relevant related regulations. Holdings 18#20Part 5: Appendices W in Holdings Investor Presentation Q1 2021#21Banking Subsidiary Performance Highlights I&M KE Highlights Mar 2021 Vs Mar 2020 Reported PBT in KES 2020: 2.2bn 2021: 2.1bn Net Revenue in KES 2020: 4.4bn 2021: 4.8bn Cost/Income 2020: 38% 2021: 41% NFI/Total Income 2020: 39% 2021: 30% Loans/Deposits 2020: 71% 2021: 72% Gross NPL Ratio 2020: 13% 2021: 12.8% Figures in Kenyan Shillings I&M RW Highlights Mar 2020 Vs Mar 2021 Reported PBT in KES 2020: 261mn 2021: 278mn Net Revenue in KES 2020: 755mn 2021: 872mn Cost/Income 2020: 63% 2021: 62% NFI/Total Income 2020: 32% 2021: 18% Loans/Deposits 2020: 98% 2021: 72% Gross NPL Ratio 2020: 2.1% 2021: 3.5% Figures in Kenyan Shillings I&M TZ Highlights Mar 2021 Vs Mar 2020 Reported PBT in KES 2020: 115mn 2021: 88mn Net Revenue in KES 2020: 378mn 2021: 351mn Cost/Income 2020: 68% 2021: 71% NFI/Total Income 2020: 29% 2021: 31% Loans/Deposits 2020: 110% 2021: 90% Gross NPL Ratio 2020: 12.7% 2021: 14.7% Figures in Kenyan Shillings Bank One Highlights Mar 2021 Vs Mar 2020 Reported PBT in KES 2020: -384mn 2021: 192mn Net Revenue in KES 2020: 1,143mn 2021: 798mn Cost/Income 2020: 50% 2021: 70% NFI/Total Income 2020: 30% 2021: 34% Net Loans/Deposits 2020: 43% 2021: 39% Gross NPL Ratio 2020: 6.1% 2021: 9.1% Figures in Kenyan Shillings Holdings 0 20 20#22Group Overview Our Purpose "To be the partner for Growth for all our Stakeholders" Our Vision To Become A Company Where The Best People Want To Work The First Choice Where Customers Want To Do Business, And Where Shareholder Are Happy With Their Investment M Holdings 21#23Our Culture "Nurture A Culture Of Fairness To Our Partners" Employee - Employer M Holdings This is with regards to 3 key relationships: Customer - Bank Shareholder - Group 22 22#24Our FootPrint UGANDA WANA KENYA TANZANIA I&M Bank (Rwanda) Plc Branches 18 ATMs 31 Staff 373 Customers Over 42,000 I&M Bank Tanzania Limited Branches 8 ATMs 9 Staff 203 Customers Over 16,000 MAURITIUS Orient Bank Limited Uganda Branches 14 ATMs 22 Staff 340 Customers Over 70,000 I&M Bank Limited, Kenya Branches 40 ATMs 56 Staff 1,143 Customers Over 140,000 Bank One Limited Branches 9 ATMs 10 Staff 421 Customers Over 50,000 im Holdings 23#25Group Legal Organization The I&M Group comprises of I&M Holdings Plc BCR Investment Company Ltd 100% I&M Realty Ltd 100% I&M Burbidge Capital Ltd 65% I&M Capital Ltd 100% Bank One Ltd 50% I&M Bank Ltd 100% I&M Bank (Rwanda) Plc 54.47% Orient Bank Ltd 90% I&M Burbidge Capital (U) Ltd 100% Investment & Mortgages Nominees Ltd 100% I&M Bank (T) Limited 70.38% I&M Bancassurance Intermediary Ltd 100% Kenya Tanzania Rwanda Mauritius Uganda I&M Holdings Plc is listed Nairobi Securities Exchange (NSE) and I&M Bank (Rwanda) Plc is listed on the Rwanda Stock Exchange Limited (RSE) Holdings Youjays Insurance Brokers Limited 100% Giro Ltd 100% 24 24#26Non Banking Subsidiaries W in Holdings Investor Presentation Q1 2021#27I&M Foundation Holdings I&M Burbidge Capital Ltd Set Up The Group set up I&M Foundation in 2019 which spearheads the Group's shared growth agenda in the areas of Environment and conservation, Education and skills training, Economic empowerment and Philanthropy Incorporation Incorporated in May 2010 and is domiciled in the Republic of Kenya. Acquisition I&M Group acquired 65% shareholding in August 2016. Advisory Services IMBC advises businesses in the East Africa region on significant capital raising through IPOS, private equity, debt and mergers & acquisition transactions. Regulation Regulated by the Capital Markets Authority (CMA) as an Investment Advisor Branch Network IMBC has a wholly owned subsidiary domiciled in Uganda - I&M Burbidge Capital (U) Limited which was incorporated in April 2012. Staff Staff force of 11 26#28I&M Realty Ltd Incorporation Incorporated on 30th October 2014 as a limited liability company in Kenya. Commenced operations in November 2015 The company is a wholly owned subsidiary of I&M Holdings. I&M Bancassurance Intermediary Ltd Incorporation Incorporated on 23 July 2014 as a limited liability company in Kenya and commenced operations on 1 August 2014. Regulation The company is regulated by Insurance Regulatory Authority under the Insurance Act (Cap 487) of the Laws of Kenya. im Holdings Real Estate It is the real estate holding company of I&M Group. The principal activity of the company is to lease its properties for rental. Advisory Services Acts as the Group's Bancassurance entity -aimed at pprovision of insurance agency services. Subsidiary Is a wholly owned subsidiary of I&M Bank Limited Property Currently owns 3 properties - I&M Tower, Kenyatta Avenue, 1 Park Avenue, Limuru Road, and Eldama Park (former Giro HO). Products Offers a wide range of insurance products and insurance advisory services in partnership with leading insurance companies in the market. Staff Staff force of 20 dedicated to this unit 27#29I&M Nominees Ltd I&M Capital Ltd M Holdings Incorporation I&M Nominees Ltd is a private limited company incorporated in 19 July 1993. הווו Incorporation Incorporated in 1963. Giro Limited Incorporation Incorporated in 18 December 1992. Acquisition The Company was previous a wholly owned subsidiary of GA Investments Ltd. It was acquired by IMHP in 2020 Acquisition Acquired by I&M following the reverse takeover of City Trust Limited and changed its name to I&M Capital Limited on July 21, 2015. -:::: Acquisition Formerly Giro Commercial Bank Limited a full-fledged commercial bank licensed by the CBK was acquired by I&M Group in February 2017. Business It is an investment intermediary that supports I&M Bank customers in making investments. Status The Company has since acquired a Fund Manager license in May 2021 and is in the process of commencing operations Status The Company is currently in the process of being revived to provide asset finance facilities 0 28#30Disclaimer The contents herein have been presented in good faith. The information, statements and opinions set out in this presentation and subsequent discussion do not constitute a public offer for the purposes of any applicable law or an offer to sell or solicitation of any offer to purchase any securities or other financial instruments or any advice or recommendation in respect of such securities or other financial instruments. The information contained in this presentation and subsequent discussion, which does not purport to be comprehensive nor render any form of financial or other advice, has been provided by the Group and has not been independently verified by any party. No responsibility, liability or obligation (whether in tort, contract or otherwise) is accepted by the Group or any member of the Group or any of its affiliates or any of its officers, employees, agents or advisers as to or in relation to this presentation and any subsequent discussions (including the accuracy, completeness or sufficiency thereof) or any other written or oral information made available or any errors contained therein or omissions therefrom, and any such liability is expressly disclaimed. This presentation and subsequent discussion may contain projections, estimates, forecasts, targets, opinions, prospects, results, returns and future outlook with respect to the financial condition, results of operations, capital position and business of the Group. Any such future outlook may involve significant assumptions and subjective judgements which may or may not prove to be correct and there can be no assurance that any of the matters set out are attainable, will actually occur or will be realised or are complete or accurate. The assumptions may prove to be incorrect and involve known and unknown risks, uncertainties, contingencies and other important factors, many of which are outside the control of the Group. Any such future outlook is based on the beliefs, expectations and opinions of the Group at the date the statements are made, and the Group does not assume, and hereby disclaims, any obligation or duty to update, revise or supplement them if circumstances or management's beliefs, expectations or opinions should change. The Financial results of the Group can be sourced from the link https://www.imbank.com/about-us/i-and-m-holdings/investor-relations/financial-results M Holdings 29#31in Holdings Thank You I&M is regulated by the Central Bank of Kenya and the Capital Markets Authority of Kenya