#1DATAMATICS Investor Presentation 9th February 2024 Q3FY24#2Disclaimer This presentation and the following discussion may contain "forward looking statements" by Datamatics Global Services ("DGS" or the Company) that are not historical in nature. These forward looking statements, which may include statements relating to future results of operations, financial condition, business prospects, plans and objectives, are based on the current beliefs, assumptions, expectations, estimates, and projections of the management of DGS about the business, industry and markets in which DGS operates. These statements are not guarantees of future performance, and are subject to known and unknown risks, uncertainties, and other factors, some of which are beyond DGS' control and difficult to predict, that could cause actual results, performance or achievements to differ materially from those in the forward looking statements. Such statements are not, and should not be construed, as a representation as to future performance or achievements of DGS. In particular, such statements should not be regarded as a projection of future performance of DGS. It should be noted that the actual performance or achievements of DGS may vary significantly from such statements. D 2#3Agenda 1 2 3 About Datamatics Growth Strategy & Investment Rationale Financial Performance Awards & Recognition D 3#4About Datamatics D 4#5Datamatics Overview We enable enterprises to go Deep in Digital to boost their productivity, customer experience, and competitive advantage. Healthy Revenue and PAT Growth 9MFY24 Revenue INR 1,137 Crore 10.2% revenue CAGR and 19.4% PAT CAGR for the last decade Healthy Financials Total Cash and Investments INR 595 Crore Products TruCap+, TruBot, FINATO, TruBI, TruAl, TruFare Clientele 300+ Significant Customers Worldwide Added 12 new clients in Q3FY24 © Copyright 2024 Datamatics Global Services Limited and its subsidiaries - All Rights Reserved Attrition 12.2% D 5#6Application Modernisation Cloud & DevOps Deep in Digital Finance & Accounting Banking Process Management Big Data & Analytics Digital Technologies Insurance Process Management Artificial Intelligence & Cognitive Services Intelligent Automation Mobility & Portals Digital Operations Digital Content Management Customer Management & Experience Business Solutions & Platforms Digital Experiences Automatic Fare Collection Consumer Research & Analytics Digital Proctoring TruBot TruCap* TruAI TruBI FINATO TruFare D 6#7Digital Operations (Figures in INR Crore) 22.7% 23.0% 23.3% 20.7% 19.5% 20.1% 18.6% 17.2% 16.5% 123 142 147 143 153 187 167 165 160 Q3FY22 Q4FY22 Q1FY23 Q2FY23 ■Digital Operations Q3FY23 Q4FY23 Q1FY24 Q2FY24 Q3FY24 EBIT Margin % 43% of total revenue • Grew at 4.9% YoY in Q3FY24 16.5% EBIT margin in Q3FY24 D We found Datamatics FINATO to be a lot more intuitive, the look and feel is also really fresh. We appreciate the involvement by the Datamatics team and thanks to them for providing a modern updated system. Group CFO, Global Insurance Company 7#8Digital Experiences (Figures in INR Crore) 24.0% 28.2% 27.8% 23.0% 25.4% 17.4% 23.2% 17.0% D 15.4% With our strategic partnership with Datamatics we see immense transformational value added to our global premium services. Managing Partner A US based premium international airfare platform 42 40 46 52 61 59 66 58 58 Q3FY22 Q4FY22 Q1FY23 Q2FY23 Q3FY23 Q4FY23 Q1FY24 Q2FY24 Q3FY24 I Digital Experinces EBIT Margin % 16% of total revenue • Declined 6.0% YoY in Q3FY24 15.4% EBIT margin in Q3FY24 8#9Digital Technologies (Figures in INR Crore) 8.3% 4.6% 9.1% 6.2% 5.7% 5.5% 2.2% 136 131 133 148 159 170 158 154 151 Q3FY22 Q4FY22 Q1FY23 Q2FY23 -2.0% Q3FY23 Q4FY23 Q1FY24 Q2FY24 Q3FY24 -4.3% I Digital Technologies EBIT Margin % 41% of total revenue • Declined 4.6% YoY in Q3FY24 5.5% EBIT margin in Q3FY24 D Before Datamatics, we didn't understand visualizations, trend analysis & how you could look at data in a different way than just columns of data. The Datamatics journey has enabled us to really transform ourselves to get deep in digital transformation. I Chief IT Officer, A Global BPO Service Provider 9#10Journey So Far... 2003 Acquired Saztec USA 2003 Acquired Corpay for Accounts Payable solutions USA 2017 Acquired TechJini, boutique mobile & web technology provider India 1975 Datamatics incorporated 2003 BUPA on boarded as customer 2018 Acquired RJGlobus Solutions, voice & text based customer service provider India's 1st offshore development 1983 2004 IPO centre for Wang Labs, USA 2019 2006 JV with Cybercom Gartner Peer Insights Customer choice for TruBot 1989 1st to develop & export S/W via satellite to Bell Labs 2007 Launch of iPM & iQ 2020 Launched TruBot 4.0 1975 - 1990 1991 - 2000 2001 - 2010 2011 - 2015 2016 - 2020 2021 - Present 1992 India's 1st e-publishing co 2011 Launched DataLabs 2021 Divested stake in Cignex 1998 1st in India & 2nd in the world to obtain ISO 9002 certification in e- 2011 Acquired Cignex, open source ECM (USA) 2022- 2023 publishing Featured in Gartner Magic Quadrant for F&A BPO Services for two consecutive years 2013 Most innovative S/W product Acquired PMG, publishing service provider (India) 2023 1999 awarded by the Prime Minister of Listed in Forbes Asia's Best Under A Billion Companies 2023 2014 India Launched own RPA product - TruBot 2015 Acquired TruBI from MAIA Intelligence (India) 10#11Our Growth Performance (Figures in INR Crore) Consolidated Revenue 10.2% CAGR Consolidated PAT 19.4% CAGR D 550 734 828 816 852 910 1,134 1,203 1,149 1,201 1,459 31 58 49 44 64 72 84 62 84 155 185 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 Revenue by Business 14% 13% 14% 15% 16% 14% 17% 15% 16% 41% 45% 45% 42% 41% 45% 43% 44% 43% 45% 42% 41% 43% 43% 41% 40% 41% 41% Q3FY22 Q4FY22 Q1FY23 Q2FY23 Q3FY23 I Digital Technologies I Digital Operations Q4FY23 ■Digital Experiences Q1FY24 Q2FY24 Q3FY24 11#12Growth Strategy & Investment Rationale D 12#13Investment Rationale: Business • IP Products Developed own IP products in high growth markets - TruCap+, TruBot, FINATO, TruBI, TruAI, TruFare Healthy Financials . Solid Cash flow and resilient margins Strong R&D Centre • DataLabs focused on new age technology areas - Al & Cognitive Science, RPA, IDP • Deep in Digital Al-first approach at the core of Deep in Digital strategy Focus on International Markets Established strong presence in US market D 13#14Financial Performance D 14#15Key Performance Indicators (Figures in INR Crore) Revenues CAGR 6.5% (Without Cignex 11.7%) EBITDA & Margins (%) 16.6% 16.1% 11.8% 12.4% 10.3% EBIT & Margins % 14.2% 13.3% 9.5% 8.9% 7.2% 1,134 1,203 1,149 1,201 1,459 134 124 142 193 243 108 87 103 160 208 FY19 FY20 FY21 FY22 FY23 FY19 FY20 FY21 FY22 FY23 FY19 FY20 FY21 FY22 FY23 PAT after NCI & PAT after NCI % 6.5% 6.9% 5.2% 12.8% 12.6% ROE & ROCE Debt/Equity 19.819.0 21.4 20.0 0.14 0.00 0.05 0.06 0.00 13.3 13.5 11.8 11.411.5 11.4 96 75 64 80 157 189 36 679 708 715 0 48 853 01,041 FY19 FY20 FY21 FY22 FY23 FY19 FY20 FY21 ROCE ROE FY22 FY23 FY19 FY20 FY21 FY22 FY23 Debt Equity D/E D 15#16Consolidated Financial Summary - Q3FY24 Particulars (in INR Crore) Q3FY24 Q2FY24 QoQ Growth Q3FY23 YoY Growth 9MFY24 9MFY23 YoY Growth Revenue from Operations 369.3 376.8 (2.0%) 372.6 (0.9%) 1,137.2 1042.9 9.0% Other Income 10.6 9.4 12.5% 10.6 0.1% 29.2 33.4 (12.8%) Total Revenue 379.9 386.2 (1.6%) 383.2 (0.9%) 1,166.3 1,076.3 8.4% EBITDA 52.6 58.9 (10.7%) 59.0 (10.7%) 179.3 158.4 13.2% EBITDA Margin (%) 14.3% 15.6% (138Bps) 15.8% (157Bps) 15.8% 15.2% 58Bps EBIT 43.7 49.6 (11.9%) 50.2 (12.9%) 151.9 132.3 14.8% EBIT Margin (%) 11.8% 13.2% (133Bps) 13.5% (164Bps) 13.4% 12.7% 67Bps PBT 53.8 58.6 (8.2%) 60.2 (10.8%) 179.5 163.3 9.9% PBT Margin (%) 14.2% 15.2% (101Bps) 15.7% (157Bps) 15.4% 15.2% 22Bps PAT (After non-controlling interest) 41.3 49.3 (16.2%) 45.9 (10.0%) 145.6 129.2 12.7% PAT Margin (%) 10.9% 12.8% (188Bps) 12.0% (110Bps) 12.5% 12.0% 48Bps Basic & Diluted EPS (INR) 7.01 8.36 (16.2%) 7.78 (10.0%) 24.71 21.92 12.7% D 16#17Consolidated Financial Highlights - Q3FY24 (Figures in INR Crore) Operating Revenues EBITDA & EBITDA % EBIT & EBIT % PAT after NCI & PAT after NCI % 15.8% 15.6% 14.3% 13.5% 13.2% 12.8% 11.8% 12.0% 10.9% 372.6 376.8 369.3 59.0 58.9 52.6 50.2 49.6 43.7 45.9 49.3 41.3 Q3FY23 Q2FY24 Q3FY24 Q3FY23 Q2FY24 Q3FY24 Q3FY23 Q2FY24 Q3FY24 Q2FY23 Q2FY24 Q3FY24 0.9% YoY 10.7% YoY 12.9% YoY 2.0% QoQ 10.7% QoQ 11.9% QoQ 10.0% YoY 16.2% QoQ D 17#18Number of days Balance Sheet Metrices - Q3FY24 (Figures in INR Crore) Days Sales Outstanding (DSO) Total Cash & Investments (Net of debt) 55 65 74 67 20 60 00 262.0 428.4 498.2 594.7 FY21 FY22 FY23 9MFY24 FY21 FY22 FY23 9MFY24 18 D#19Revenue Segment Analysis - Q3FY24 (Figures in INR Crore) Digital Operations Revenue & EBIT Margin (%) Digital Experiences Revenue & EBIT Margin (%) 27.8% 19.5% 18.6% 16.5% 17.4% 15.4% Digital Technologies Revenue & EBIT Margin (%) 5.7% 5.5% 152.8 164.6 160.4 61.2 58.5 57.5 2.2% 158.7 153.7 151.4 Q3FY23 Q2FY24 Q3FY24 Q3FY23 Q2FY24 Q3FY24 Q3FY23 Q2FY24 Q3FY24 4.9% YoY 2.6% QoQ 6.0% YoY 1.7% QoQ 4.6% YoY 1.5% QoQ D 19#20Revenue Segment Analysis - Q3FY24 Retail 10% Revenue by Industry* Not for Profit/Govt. Other 4% 11% Manufacturing, Infra & Logistics 12% BFSI 26% Technology & Education & Publishing 13% Consulting 24% *For a few clients, the industry segment was reclassified from Education & Publishing to Technology & Consulting India 24% Revenue by Geography UK & Europe 13% ROW 9% USA 54% D 20#21Client Concentration - Q3FY24 Client concentration maintained at a comfortable level Top 5 24% 23% Top 10 37% 35% Top 20 52% 49% Q3FY23 Q3FY24 Q3FY23 Q3FY24 Q3FY23 Q3FY24 D 21#22Key Deal Wins - Q3FY24 A US-based financial services company selects Datamatics to enable them to go deep into digital experiences with cutting-edge technology A US based market research firm selects Datamatics for data management and analytics services. A US-based digital solutions company chooses Datamatics to provide customer management services by leveraging digital technologies A global healthcare company selects Datamatics to transform digital finance operations A global engineering company selects Datamatics for legacy application modernization D 22#23Recognition D 23#24Key Recognitions - Q3FY24 IDC Major Player IDC MarketScape: 2023 Worldwide Intelligent Document Processing (IDP) Software Vendors Recognized among Top 15 Global Vendors FORRESTER Recognized Forrester's Cash Management Solutions Landscape, Q4 2023 Recognized among Top 10 Global Vendors Everest Group® Recognized Robotic Process Automation (RPA) - Technology Provider Compendium 2023 Recognized among Top 15 Global Vendors Quadrant Knowledge Solutions Technology Leader Quadrant SPARK MatrixTM: Robotic Process Automation (RPA), 2023 Recognized among Top 5 Global Vendors Everest Group ΡΕΛΚ MATRIX TM Major Contender Data & Analytics Services for Mid-Market Enterprises Peak Matrix assessment Recognized among Top 15 Global Vendors Quadrant Krawledge Solutions Technology Leader Quadrant SPARK MatrixTM: Intelligent Document Processing (IDP), Q4 2023 Recognized among Top 5 Global Vendors D 24#25DATAMATICS Thank You For Further Queries Contact: Mr. Sandeep Mantri Chief Financial Officer [email protected] Pratik Jagtap / Asha Gupta [email protected] [email protected] f in © Copyright 2024 Datamatics Global Services Limited and its subsidiaries (hereinafter jointly referred as Datamatics). All rights reserved. Contents in this document are confidential and proprietary to Datamatics. No part of this document should be reproduced, published, transmitted or distributed in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, nor should be disclosed to third parties without prior written approval from the marketing team at Datamatics. 25