#1DEUTSCHE TELEKOM SERVICES EUROPE CZECH REPUBLIC T#2COMPANY PRESENTATION OVERVIEW 01 Deutsche Telekom Group 02 Deutsche Telekom Services Europe 03 Deutsche Telekom Services Europe CZ 04 Our Departments and Teams T Hey#3DEUTSCHE TELEKOM GROUP મ T LEADING TELECOMMUNICATION COMPANY HEADQUARTERS IN BONN, GERMANY FORMED IN 1996 (the former state-owned monopoly Deutsche Bundespost was privatized) ACTIVE IN 36 COUNTRIES WORLDWIDE 3#4DEUTSCHE TELEKOM GROUP IN NUMBERS € 108.8 bn Revenue € 36.5 bn Adjusted EBITDA € 8.8 bn Free Cash-Flow 217,00 Employees worldwide T Present in > 50 countries Germany, Europe and the USA: with own infrastructure T-Systems: global presence & alliances via partners ≈248 mn mobile customers *26mn fixed-network lines 21.6 mn broadband lines 8.5 m TV customers Source: Annual Report 2021 4#5COMPANY PRESENTATION OVERVIEW 01 Deutsche Telekom Group 02 Deutsche Telekom Services Europe 03 Deutsche Telekom Services Europe CZ 04 Our Departments and Teams T 74#6WE ARE THE FIRST CHOICE SERVICE PROVIDER BY REALIZING THE FUTURE TELCO AND DRIVING BUSINESS PROFITABILITY WITH HAPPY CUSTOMERS AND DEDICATED EMPLOYEES T 201 202#7DEUTSCHE TELEKOM SERVICE EUROPE T We are active at 10 locations in Europe Across Europe, there are more than 3.339* DTSE employees *as of 31.12.2020 Hamburg Cologne Darmstadt Nuremberg Brno Timisoara Leipzig Bratislava Focus on Customer Kosice Bucharest DTSE Internal service provider achieves high quality at competitive cost Satisfaction & competition DEUTSCHE TELEKOM GROUP National Companies Give an explicit Group Headquarter strategy and steer consistently 7#8DEUTSCHE TELEKOM SERVICE EUROPE T National Companies and T-Systems Units T-Systems Units T-Mobile Polska Telekom Romania T-Mobile CZ Hrvatski Telekom T-Mobile Austria Telekom Albania T-Mobile Netherlands Telekom Deutschland Slovak Telekom Crnogorski Telekom Makedonski Telekom OTE Greece Magyar Telekom 8#9OUR STRATEGY O W Drive digitalization and innovation in everything we do ☑ Grow our business by standardized services and excellent quality Make customers to fans Create the best place to work T Develop best IT solutions for our customers 9#10OUR MANAGEMENT T Guillaume Maisondieu Chairman of DTSE SE Strategy & Business Development Jakob Poggensee Thomas Laux Board member for Finance Nicholas Hölting Board member for HR Plan to Execute Jürgen Wittland Finance Operations & IT Steering Anne Scholl Seimetz HR Business Partner Wolfgang G. Hahn HR Business Partner Thomas Mombauer Design Authorities Tobias Trautmann Customer Finance Andreas Holtmann Accounting to Report Oliver Leister Hire-to-Retire Matthias Maschke Procure-to-Pay Peter Tasev Enterprise Data Management Hans-Jörg Glaẞ Technology Transformation Mgmt. Dirk Keweloh Comm. Portal & Interaction Services André Dybek Compliance Services & ICS Thomas Röhrig International Locations Cross-divisional service providers for all units DTSE Romania Madalin Popescu DTSE Slovakia Marek Resovský DTSE Czech Republic Marek Resovský 10#11COMPANY PRESENTATION OVERVIEW 01 Deutsche Telekom Group 02 Deutsche Telekom Services Europe 03 Deutsche Telekom Services Europe CZ 04 Our Departments and Teams T. ☐ SAMSUNG 2018 #DA#12DTSE CZ Winner of "CEE Business Services Awards 2021" in the nomination "Business Services Firm of the Year" and winner of "Employer Branding & People engagement "award by the ABSL Czech Republic in 2021 Driving cutting-edge projects for the whole group - focus on Accounting, Procurement, Process Mining, Data Analytics and Artificial Intelligence к T Strong know-how in the areas of Accounting, Finance, Procurement, Strategy and Business Development Growth is based on the promotion of startup mindset and experimental environment#13F.. SUPPORTING THE LEADING EUROPEAN TELCO Growing with innovations Promote and realize innovations, shape new products and technologies Engaging employees Design dialogue and collaboration, superior branding and label market reputation BRNO 00 Improving competitiveness Be part of the success story, efficient growth through best practice and know-how sharing 13#14DTSE CZ IN FIGURES & ratio: 47.06% & 52.94% 130+ employees + 4 female people leaders (31%) T ≈20 languages The average age of all employees: 34 yrs. 35 Participants of Alumni Program: 24 Avg. attrition rate (2021): 9,5% シ 11 employees (73%) in leading positions have been promoted within the company 14#15OUR GUIDING PRINCIPLES T DELIGHT OUR CUSTOMERS GET THINGS DONE ACT WITH RESPECT AND INTEGRITY We are the trusted companion and help our customers with achieving their goals - with simple, innovative and human-centred experiences TEAM TOGETHER - TEAM APART We are entrepreneurial and solution- oriented - this is how we stay ahead of our competition. IAMT-COUNT ON ME We always live up to what we believe is right and fair, both inside and outside of our organization. STAY CURIOUS AND GROW We are one team. We challenge and empower one another. We are proud to be T. We act with passion, responsibility and commitment - trust means everything to us. We are curious and embrace continuous learning. This mindset lets us grow as an organization and as individuals. 15#16STRONG BASIS FOR SUPPORTING THE PROPOSITION T LIVING CULTURE Our new proposition for you Unlimited opportunities for your growth to make an impact on customers and, colleagues. 7574 The Proposition + GUIDING PRINCIPLES Work-Life Fit Career and Personal Development Learning and Qualification Participation and Recognition 16#17WORK-LIFE FIT T Flexible working hours Work Life Coaching program Yoga, Massages & Stretching classes Hybrid Working Healthy Days Meetups and other Company Events#18LEARNING AND QUALIFICATION T E-library Portfolio of professional Literature available to download DTSE CZ CAMPUS Trainings PEER-2-PEER Certifications Long term programs in hard and soft skills More than 5200 E- Trainings 2 Platforms In-house Workshops coursera percipio. Powered by Skillsoft. ACCA HR SUITE 18#19CAREER AND PERSONAL DEVELOPMENT T INTERNSHIPS JOB ROTATION PEER-2-PEER TRAINING ** BRING YOUR OWN PROJECT CAREER PATH DIGI COMMUNITY 19#20T CAREER AND PERSONAL DEVELOPMENT CERTIFICATES OF RECOGNITION & APPRECIATION CZECH REPUBLIC DEUTSCHE TELEKOM SERVICES EUROPE CERTIFICATE OF RECOGNITION is awarded to willingness to go en edes my ke been a source of DTSE CZECH REPUBLIC Certificate of Appreciation Awarded to for being an official Buddy 年 LIFE IS FOR SHARING YOU SAID IT DTSE CZ VOICE! IDEAS IN WE MOTION DID IT EE.. DTSE CZ T. HAPPY ANNIVERSARY Thank you for being MAGENT #YOUMAKEITHAPPEN HAPPY BIRTHDAY FROM DZ BIRTHDAYS & ANNIVERSARIES CELEBRATION DTSE CZ VOICE AMBASSADOR PROGRAM טון Happy to be a part of #DTSE CZ family... 20 20#21COMPANY PRESENTATION OVERVIEW 01 Deutsche Telekom Group 02 Deutsche Telekom Services Europe 03 Deutsche Telekom Services Europe CZ 04 Our Departments and Teams T#22PTP ACCOUNTS PAYABLE • 1 team • 9 members 4 nationalities • 34 average age T Financial, administrative and clerical support Assistence with month-end closing procedure $ $ $ olo IMI preparing and then performing check runs. processing of non-order-related incoming invoices and all intercompany paper invoices in the standard One.Finance process processing of invoices according to legal, tax and internal requirements processing of the 2nd level in the area of intercompany invoices 22 22#23PTP COMPETENCE CENTER • 3 teams 24 members 6 nationalities • 35 average age Procure-to-Pay First and Second Level Support Support of process optimization for the complete Procure-to-Pay chain T 24 ☑ olo IMI First Level Support Team dealing with incoming procurement related queries and providing technical support to our buyers Order Invoice Clearing Team dealing with invoices that cannot be processed by AP team. 2nd Level Team is dealing with more complex invoices in order to make sure all invoices are processed Supplier Steering Team to main activities belong personal care about core suppliers, booking of recurring and GR/IR postings, procurement support, vendor reconciliations and reverse factoring internall Anna Navoychik | Company Presentation | 11.04.22 23#24PTP DIGITALIZATION Data Analytics 00 </> Digitalization Projects T Al Shared Services </> • 1 team • 30 members • 8 nationalities • 35 average age Digitalization Projects focusing on creating, standardizing, improving and maintaining internal processes in cooperation with all other DTSE departments Data Analytics works with CELONIS to reconstruct and visualise the entire business process, which helps identify areas of action for the process improvements Al Projects helps in solving business problems for internal customers of DT Group and functions as an internal company consultancy service 00 24 24#25T ATR: ACCOUNTING TO REPORT Ensures consistent application of accounting policies and compliance with accounting directives Prepares single-entity financial statements consolidated entities • 1 team 54 members • 6 nationalities • 33.2 average age olo IMI Closing Europe (ACC) responsible for the definition and communication of closing schedules, and tracking of the DTSE closing process General Ledger (AGL) responsible for closing related activities in the area of GL including HR accounting, revenue and intercompany accounting Asset Accounting Closing (AAA) responsible for fixed assets accounting in the areas of methodology asset accounting, closing and reporting activities, inventories, customer care, automation of tasks and migrations & transitions of new processes Asset Accounting Operations (AAO) responsible for fixed assets accounting in areas of daily business fixed asset activities, closing preparation and tracking, reporting, quality assurance, and customer care 25#26BACK OFFICE Responsible for all our,,behind the scene" operations that support colleagues from other departments as well as our clients, contractors and suppliers T G T • 1 team • 7 members • 6 nationalities • 35 average age ICS: Contract Management, Data Privacy, and Compliance MD Office: Communication, Facility and Office Management, and Procurement 26 26#27STRATEGY AND BUSINESS DEVELOPMENT (SBD) & Helps develop its target picture and implement strategic measures of medium-to-long-term focus • 1 team 3 members • 2 nationalities • 32,3 average age T Strategy team creates fact-based analytical recommendations to senior management on topics influencing DTSE's entities in Germany, Czech Republic, Romania and Slovakia Board support is responsible for the efficient organization of Management Board meetings, which is DTSE's decision- making body on strategic topics 27 27#28TECHNOLOGY TRANSFORMATION MANAGEMENT Technology Infrastructure Finance Operations & IT Steering Q (D T • 1 team • 3 members 2 nationalities • 42 average age Responsible for standardization of network & workplace management, set up of needed IT equipment & systems, JIRA-based IT Service Desk administration, SW licence management, fixed and mobile Telco services management, roles & Authorizations management 28#29HR Department เย Taking care of employee's journey in the company • 1 team • 4 members • 35 average age T Care of potential employees communication with candidates, conduction of interviews, building hiring strategies, talent acquisition through social sites, employer branding and presenting our company externally Care of our employees providing an adaptation plan, helping with all work-related topics, conducting learning and training activities and personal development, taking care of the payroll process and cooperating with the international HR team on the different kinds of projects. 29 29#30CAREER AND PERSONAL DEVELOPMENT ONBOARDING TOOL APPICAL T. ☐ our location in Brno our culture guiding principles personal & career development 3 phases: Preboarding (before the start at DTSE CZ) Onboarding (now until the end of the 1st month) Take off (2nd month until the end of probation period) OTSE Dashboard Journey Knowledge Messages BRNO Your stories: Your journey 100% Complete PREBOARDING ONBOARDING TAKEOFF#31HR @ DTSE CSR lighthouse T DocuSign Leadership Open days International HR projects Employer branding MyTO HR digitalization It is simple. WE CARE! ☐ Appical CHUCK Chatbot Buddy Program Focus on employee's satisfaction Pulse Survey Job Rotation e-e Focus on candidates Relocation Support Onboarding Page AlumniClub Atmoscop.cz You said, we did. 31#32T DTSE CZ OFFICE BRNO Cyby YOUR NEWLY RENOVATED AND READY TO WELCOME EVERYONE! 32 32#33OUR HOME T DISE CZ • Wall of fame. OF Our voice! Ideas in motion BRNO CZECH REPUBLIC YOU WENT THE E ALH THE CARE OF D JULD BE GOOD TO HP 33