#1Investor Presentation Q3-FY24 | DECEMBER 2023 January 18, 2024 IndusInd Bank#2IndusInd Bank at a Glance 5th Largest Private Bank with Disproportionately Large Distribution Network *3,27,057 crs Loans 3,68,793 crs Deposits Diversified Across Products and Geographies 38 mn Customers Across Segments III Universal Banking Approach with Diversified Loan & Deposit Mix 55:45 Loan Mix Retail VS Wholesale Jill 6,772 Group Network Pan India 38% CASA Stable Low-cost Deposits Innovative Digital Approach Overall Digital Transaction Mix at 93% Strong Domain Expertise Long Vintage across Cycles Vehicle Finance 26% of the Loan Book Micro Finance 11% of the Loan Book Gems & Jewellery 3% of the Loan Book Robust Balance Sheet with Strong Capital Adequacy & Contingency Buffers 17.86% CRAR Tier 1: 16.47% | Tier 2: 1.39% 122% Average LCR Well above regulatory requirement 71% PCR GNPA 1.92% | NNPA 0.57% Strong Profitability amongst highest in the Industry 4.29% Net Interest Margin 47.4% Cost to Income 2 5.2% Operating Profit Margin to Loans IndusInd Bank#3Key Financial Highlights for Q3 FY24 Balance Sheet Loans *3,27,057 crs Deposits *3,68,793 crs CASA *1,41,924 crs Term Deposits *2,26,869 crs Total Assets *4,88,865 crs 20% YOY 4% QoQ 13% YoY 3% QoQ 4% YoY - QoQ 20% YoY 4% QoQ 10% YoY 2% QoQ Net Interest Income Total Other Income Revenue Operating Profit Net Profit Profit & Loss 5,296 crs *2,396 crs *7,692 crs *4,042 crs *2,301 crs 18% YoY 4% QoQ 15% YoY 5% QoQ 17% YoY 5% QoQ 10% YoY 3% QoQ 17% YoY 5% QoQ Net Interest Margin Return on Assets Return on Equity Cost to Income Net NPA Key Ratios 4.29% 1.93% 15.45% 47.44% 0.57% 2 bps YoY - QoQ 6 bps YoY 3 QoQ 22 bps YoY 12 bps QoQ 354 bps YoY 56 bps QoQ 5 bps YoY bps QoQ 3 IndusInd Bank#4Q3FY24 Outcome Against PC-6 Ambitions Resulting in Planning Cycle 6 (FY 2023-26) Loan Growth Retail Loan Mix Retail Deposits as per LCR PPOP / Loans Branch Network Customer Base 4 18%-23% Q3FY24 Outcome 20% 55%-60% 55% 45%-50% 45% 5.25% -5.75% 5.2% 3,250-3,750 2,728 > 50mn 38mn IndusInd Bank#5Consolidated Balance Sheet In crs Q3 FY24 Q3 FY23 Y-0-Y (%) Q2 FY24 Q-0-Q (%) Capital & Liabilities Capital 778 775 777 Reserves and Surplus 60,003 52,109 15% 57,617 4% Deposits 3,68,793 3,25,278 13% 3,59,548 3% Borrowings 40,473 47,284 (14)% 40,530 Other Liabilities and Provisions 18,818 19,039 (1)% 19,450 (3)% Total 4,88,865 4,44,485 10% 4,77,922 2% Assets Cash and Balances with RBI 25,559 54,158 (53)% 30,095 (15)% Balances with Banks 10,645 11,073 (4)% 10,281 4% Investments 97,429 76,174 28% 94,427 3% Advances 3,27,057 2,72,754 20% 3,15,454 4% Fixed Assets 2,198 2,006 10% 2,173 1% Other Assets 25,977 28,320 (8)% 25,492 2% Total 4,88,865 4,44,485 10% 4,77,922 2% 5 IndusInd Bank#6Consolidated Profit and Loss Account - Q3 FY24 and 9M FY24 In Crore Q3FY24 Q3FY23 Y-0-Y (%) Net Interest Income 5,296 4,495 18% Other Income Q2FY24 Q-0-Q (%) 9M FY24 9M FY23 5,077 4% 15,239 12,923 2,396 2,077 15% 2,282 5% 6,888 6,019 Total Income 7,692 6,572 17% 7,359 5% 22,127 18,942 Operating Expenses 3,650 2,885 27% 3,450 6% 10,344 8,280 Operating Profit 4,042 3,686 10% 3,909 3% 11,783 10,662 Provisions & Contingencies 969 1,065 (9)% 974 (1)% 2,935 3,457 Profit before Tax 3,073 2,622 17% 2,935 5% 8,848 7,205 Provision for Tax 772 658 17% 733 5% 2,220 1,805 Profit after Tax 2,301 1,964 17% 6 2,202 5% 6,628 5,400 IndusInd Bank#7Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 7 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#8Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Healthy Capital Adequacy Robust Liability Franchise Strong Product Groups Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 8 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#9Well Diversified Loan Book across Consumer and Corporate Products. Loan Book Mix (*crs) (crs) 2,72,754 2,89,924 3,01,317 3,15,454 3,27,057 Consumer Banking Dec-23 % Vehicle Finance 86,092 26% 47% 46% 46% 45% 45% Commercial Vehicle 31,863 10% Utility Vehicle 11,951 4% 53% 54% 54% 55% 55% Small CV 3940 1% Two-Wheeler 5,184 2% Dec-22 Mar-23 ■Consumer Banking Jun-23 Sep-23 Dec-23 Car 12,671 4% Tractor 9,446 3% Corporate & Commercial Banking Equipment Financing 11,037 3% Non-Vehicle Finance 58,617 18% Small Corporates Mid Size Corporates 15% 5% (*crs) Corporate Banking Dec-23 % Large Corporates 80,972 25% Large Corporates Mid Corporates 48,845 15% 25% Small Corporates 16,770 5% Total Advances 1,46,587 45% Microfinance 11% Business Banking 15,894 5% Loan Against Property 10,470 3% Vehicle Finance 26% Credit Card 10,239 3% Personal Loans 7,491 2% Merchant advances 4,783 1% BL, AHL, Others Microfinance 9,740 3% 35,761 11% Non Vehicle Retail 18% Total Advances 1,80,470 55% 9 IndusInd Bank#10Vehicle Finance: Granular Portfolio Across Vehicle Categories Overview of Vehicle Finance Division 35+ Years of Vintage Across Credit Cycles Market Leader in Most Products Amongst Top 3 Focus on Business Owner Segment Nimbleness of an NBFC With Dedicated Network Nationwide Presence Diversified Across States. Strong Collateral Coverage Throughout the Loan Cycle Vehicle Finance Loan Book (*crs) 82,051 75,243 78,332 71,665 86,092 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Diversified Vehicle Loan Book across Vehicle Categories (%) Two Wheelers Small CV 6% 4% Tractor 11% Construction Equipment 13% Utility Vehicle 14% Car 15% Disbursements (*crs) CV 37% 13,714 12,713 12,516 12,768 11,901 20% YoY 5% QoQ 10 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 8% YoY 7% QoQ IndusInd Bank#11Microfinance: Bridging the Financial Inclusion Gap 2nd Largest Micro Finance Lender 12mn Customers 1.53 Lacs Villages covered across 23 States Tech/Data driven Risk Management District/Branch level Monitoring 61K+ Active Bharat Money Stores Banking at doorstep in remote areas 700K+ Merchants (loan clients) Addressing the MSME banking needs 11 Micro Finance Loan Book (*crs) 34,363 35,761 32,215 31,981 29,688 20% YoY 4% QoQ Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Average Loan Outstanding per Borrower (*) 41,993 40,944 41,449 39,085 41,027 Q3FY23 Q4FY23 Q1FY24 Q2FY24 Q3FY24 5% YoY 1% QoQ IndusInd Bank#12Corporate Portfolio - Focus on Granular, Higher Rated Customers Corporate Loan Book (crs) 1,43,154 1,46,587 1,39,437 1,34,150 1,27,010 Dec-22 Mar-23 Jun-23 Sep-23 Dec-23 Improving Risk Profile * BB+ & Below BBB-, BBB, BBB+ A-, A, A+ AA-, AA, AA+ AAA 22% 21% 21% 23% 15% YoY 24% 26% 29% 27% 27% 29% 27% 27% 2% QoQ 23% 20% 19% 20% 4% 4% 4% 3% Stressed telco at 1% Mar-23 Jun-23 Sep-23 Dec-23 Sector Sector-wise Loan Mix (% of Total Loans) NBFCs (other than HFCS) Q3 FY24 5.19% - Real Estate Commercial & Residential 3.53% Gems and Jewellery 2.98% Steel 2.00% Loan Power Generation - Non Renewable 1.88% Food Beverages and Food processing 1.73% Processing, 33% Power Generation - Renewable 1 1.57% Services 1.15% Construction 1.00% Others Corporate Banking Consumer Banking Total 23.79% 44.82% 55.18% 100.00% *Includes fund and non-fund based exposure to corporate clients Diversified Fee Mix Q3FY24 Investment Banking, 1% Others, 5% Trade & Remittances, 37% Foreign Exchange, 24% 12 IndusInd Bank#13Non-Vehicle Retail Loans - Risk Calibrated Growth Strategy. Business Banking (*crs) 15,364 15,894 14,807 13,845 12,839 Dec-22 Mar-23 Jun-23 Sep-23 Dec-23 Credit Cards (crs) 10,239 9,462 8,978 8,395 7,714 Dec-22 Mar-23 Jun-23 Sep-23 Dec-23 Loan Against Property (*crs) 10,470 10,181 9,953 9,502 9,640 24% YoY 3% QoQ Dec-22 Mar-23 Jun-23 Sep-23 Dec-23 Other Retail Loans 22,014 20,879 17,829 16,436 33% YoY 14,336 8% QoQ 13 Dec-22 Mar-23 Jun-23 Sep-23 Dec-23 10% YoY 3% QoQ 54% YoY 5% QoQ IndusInd Bank#14Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Strong Liability Franchise Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 14 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#15Deposit Growth Driven by Granular Retail Deposits; Building Stable Low-Cost Deposit Book Deposits (crs) 3,68,793 3,59,548 3,47,047 3,36,120 3,25,278 ||||| Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 5.81% 5.47% Cost of Deposits (%) 6.12% 6.35% 6.44% Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Retail Deposits Retail Deposits as per LCR (*crs)* Share of Retail Deposits (%) 43% 45% 44% 43% 42% 13% YoY 20% YoY 1,37,968 1,65,371 1,43,021 1,57,187 3% QoQ 1,50,691 5% QoQ 97bps YoY 9bps QoQ * Retail deposits and deposits from small business customers as defined by LCR as at period end. 15 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Key Focus Areas Expanding branch network Focus on target market segments " Growth driven by retail customer acquisitions Scaling up new businesses - Affluent and NRI Leverage BFIL for rural customers Building Merchant Acquiring Business Digital Partnerships & Alliances Exploring Community Banking Approach for select segments Innovative service propositions Executing Digital 2.0 with Individual and SME launches IndusInd Bank#16Healthy Share of CASA; Strong Liquidity Profile CASA 42% Share of CASA % 40% CASA (crs) 40% 39% 38% CA Share of CA % CA (crs) 14% 14% 15% 15% 14% 1,36,379 1,34,728 1,38,440 1,41,437 1,41,924 4% YoY 50,007 50,600 49,343 49,910 50,044 - YoY Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 SA SA (crs) Share of SA % 27% 26% 25% 25% 25% 86,372 89,097 91,527 91,880 84,128 11 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 QoQ 6% YoY .. Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Liquidity Coverage Ratio (%) 132% 117% 123% 117% 122% -QoQ Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 16 - QoQ IndusInd Bank#17Borrowings Constituted by Long Term Sources Borrowings (crs) Borrowings (Cr) % of Total Liabilities 11% 11% 10% 8% 8% 47,284 49,011 45,622 40,530 40,473 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Borrowings Mix (%) Short-Term FCY (less than 12 months) 3% Tier 2 Bonds 7% Long-Term FCY 31% Infrastructure Bonds 4% AT1 Bonds 4% Refinance from Development Finance Institutions 51% 17 IndusInd Bank#18Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 18 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#19Strong Product Groups with Efficient Capital Deployment Low RWA Consumption (*crs) Notional Amount Risk Weighted Assets 13,75,710 0.6%# 1.2%# 81,698 11,489 23,884 Derivatives + FX Contracts + LC and Guarantees Options #CRAR consumption Below investment LC-BG Rating Profile grade 4% Above investment grade 78% *Stressed telecom contributes 1% LC - Sight 7% LC-BG Mix LC - Usance 14% Performance Guarantees 39% Financial Guarantees 40% FX-Derivatives Exposure Type One of the largest treasuries in Indian banks with best-in- class risk management systems Robust for framework measurement of risks through Client Suitability Tests, VaR, PV01, Stop-loss limits, MTM of marketable portfolios, Exposure limits, etc. Exposures predominantly to public sector, cash backed transactions sponsors and strong Secured by Cash Backed 13% Counter Guarantees of Corresponden t Bank 5% Exposure against Banks (Non Collateralised). 1% Others Counterparties 14% Central Counterparty 19 Counterparties with Collateralised Arrangements (CSA) 34% (Guaranteed Settlements) 51% IndusInd Bank#20Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Executing Digital 2.0 Strategy ESG -Core to the Business Philosophy 20 20 Experienced Board and Management Team IndusInd Bank#21Yield Cost Movement 9.75% 12.45% Segment-wise Yield: Q3FY24 Corporate Banking Consumer Banking Total 6.44% 5.46% 9.69% 12.30% Q2FY24 6.35% 5.40% Yield on Assets Yield on Advances Cost of Deposits Cost of Funds Q3FY24 Q2FY24 Outstanding (*crs) Yield (%) Outstanding (*crs) Yield (%) 1,46,587 9.06% 1,43,154 8.97% 1,80,470 15.07% 1,72,300 14.84% 3,27,057 12.45% 3,15,454 12.30% Yield on Assets/Cost of funds are based on Total Assets/Liabilities 21 21 IndusInd Bank#22Diversified and Granular Fee and Other Income Streams In crs Q3FY24 Q3FY23 Y-0-Y(%) Q2FY24 Q-o-Q(%) Trade and Remittances 227 201 13% 234 (3)% Foreign Exchange Income. 276 249 11% 227 22% Cards and Distribution Fees 743 619 20% 681 9% General Banking Fees 286 248 15% 367 (22)% Loan Processing Fees 626 604 4% 593 6% Investment Banking 7 20 (65)% 18 (61)% Total Core Fee Income 2,165 1,941 12% 2,120 2% Securities/M M/FX Trading/Others 231 136 70% 162 43% Total Other Income 2,396 2,077 15% 2,282 5% Fee Income Mix 69% CONSUMER BANKING 21% CORPORATE BANKING 10% TRADING & OTHER INCOME 22 22 IndusInd Bank#23Operating Profit Margins Amongst the Highest in Industry Net Interest Margin (%) 4.27% 4.28% 4.29% 4.29% 4.29% Total Fee to Asset Ratio (%) 1.9% 1.9% 1.9% 1.9% 2.0% Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Cost to Income Ratio (%) 44.9% 43.9% 45.9% 5.7% 5.6% 46.9% 47.4% Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 23 23 Operating Profit Margin (%) 3.5% 3.5% 5.5% 3.5% 5.2% 5.2% 3.4% 3.4% bbbbb Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 ■% of Average Loans % of Average Assets IndusInd Bank#24Key Financial Indicators Return on Assets (%) 1.87% 1.90% 1.90% Return on Equity (%) 1.90% 1.93% 15.23% 15.26% 15.24% 15.33% 15.45% Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 101.3 Earning Per Share - Annualized (*) 105.4 109.5 113.5 Net Worth (crs) 118.4 52,848 54,994 58,841 56,198 50,686 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 24 24 IndusInd Bank#25Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Executing Digital 2.0 Strategy ESG -Core to the Business Philosophy 25 25 Experienced Board and Management Team IndusInd Bank#26Movement in Non-Performing Assets Q3FY24 Q2FY24 In crs Corporate Consumer Total Corporate Consumer Total Opening Balance 2,066 4,098 6,164 1,989 3,952 5,941 Fresh Additions 312 1,453 1,765 214 1,251 1,465 -from Standard 304 1,393 1,697 206 1,176 1,382 -from Restructured 8 60 68 8 75 83 Deductions 160 1,392 1,552 137 1,105 1,242 -Write-offs 3 711 714 52 483 535 -Upgrades 67 206 273 33 192 225 -Recoveries * 90 475 565 52 430 482 Gross NPA 2,218 4,159 6,377 2,066 4,098 6,164 Net NPA % of Gross NPA % of Net NPA Provision Coverage Ratio (PCR) Restructured Advances 1,876 1,814 1.92% 1.93% 0.57% 0.57% 71% 71% 0.48% 0.54% *Q3 FY24 Sale to ARC is Rs. 310 crs (Q2 FY23 Sale to ARC is 264 crs) 26 IndusInd Bank#27NPA Composition - Consumer Banking (*crs) Q3 FY24 CV Utility CE Small CV TW Cars Tractor BBG/LAP HL/PL/Oth ers Cards MFI Total Gross NPA 315 18 72 53 415 28 73 895 389 265 1,637 4,159 Gross NPA % 0.99% 0.15% 0.65% 1.35% 7.77% 0.22% 0.77% 3.31% 1.75% 2.57% 4.42% 2.27% Q2 FY24 CV Utility CE Small CV TW Cars Tractor BBG/LAP Gross NPA 365 24 66 75 371 73 97 Gross NPA % 1.18% 0.22% 0.63% 1.96% 7.50% 0.62% 1.01% 851 3.25% HL/PL/Oth ers 320 Cards MFI Total 247 1,609 4,098 1.52% 2.59% 4.52% 2.34% 27 27 IndusInd Bank#28Loan Related Provisions held as on December 31, 2023 ☐ ☐ ☐ Specific provision of 4,432 crs for non-performing accounts (towards PCR) Floating provisions of 70 crs (towards PCR) Standard contingent provisions of 1,300 crs (surplus outside PCR) Standard asset provisions of 1,440 crs other than contingent provisions Provision Coverage Ratio at 71% and total loan related provisions at 114% of GNPA Loan related provisions of ₹7,242 crs are 2.2% of the loans 28 IndusInd Bank#29Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy ESG - Core to the Business Philosophy Experienced Board and Management Team 29 29 IndusInd Bank#30Healthy Capital Adequacy Capital Adequacy In crs 31 Dec 23 Credit Risk, CVA and UFCE 3,20,426 30 Sep 23 2,99,257 Market Risk 7,575 8,708 Operational Risk 42,411 42,411 Total Risk Weighted Assets 3,70,412 3,50,376 CET1 Ratio (%) 16.44% 16.33% 16.01% 15.93% 16.07% III Core Equity Tier 1 Capital Funds 59,508 57,208 Dec-22 Mar-23 Jun-23 Sep-23 Dec-23 Additional Tier 1 Capital Funds 1,490 1,490 CRAR (%) Tier 2 Capital Funds 5,155 5,114 Total Capital Funds 66,153 63,812 18.40% 18.01% 18.21% 17.86% 17.86% CRAR CET1 17.86% 18.21% 16.07% 16.33% Tier 1 16.47% 16.75% Tier 2 1.39% 1.46% 30 Dec-22 Mar-23 Jun-23 Sep-23 Dec-23 IndusInd Bank#31Shareholding Pattern and Credit Ratings Resident Individuals, 7.06% Diversified Shareholding Shareholding as per SEBI LODR Director/Others, Foreign Corporates/ NRI, 1.50% 0.64% GDR issue, 8.12% Promoters, 15.11% Domestic Private Corporates, 5.88% Fils/ FPIs, 39.01% MFs / Banks/ Insurance Co, 22.68% Credit Ratings Domestic Rating: ☐ ☐ CRISIL AA + for Infrastructure Bonds program/Tier 2 Bonds CRISIL AA for Additional Tier 1 Bonds program CRISIL A1+ for certificate of deposit program / short term FD programme IND AA+ for Senior bonds program/Tier 2 Bonds by India Ratings and Research IND AA for Additional Tier 1 Bonds program by India Ratings and Research CARE A1+ for certificate of deposit (CD) programme of IndusInd Bank Limited (IBL) by CARE Edge Ratings International Rating: Ba1 for Senior Unsecured MTN programme by Moody's Investors Service 31 IndusInd Bank#32Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy ESG - Core to the Business Philosophy Experienced Board and Management Team Ę 32 IndusInd Bank#33Disproportionately Large Distribution Network with Unparalleled Rural Presence Distribution Network with Deep Rural Presence Strengthening Distribution Infrastructure Dec 31, Mar 31, June 30, Sep 30, Dec 31, Particulars 2022 2023 2023 2023 2023 ~38 mn Customer Base ~1,53,000 Villages Covered Branches/Banking Outlets 2,384 2,606 2,606 2,631 2,728 BFIL Branches 3,176 3,303 3,394 3,492 3,577 Vehicle Finance Marketing 792 582 561 534 467 6,772 Group Network TJ' 2,939 ATMs Outlets (IMFS) ATMs 2,894 2,878 2,875 2,903 2,939 Geographical Breakdown of Branches Urban 689 25% Rural 628 23% Metro 815 Semi 30% Urban 596 22% 33 Regional Breakdown of Branches Southern 678 25% Western 493 18% Central 361 13% Eastern 562 21% Northern 634 23% IndusInd Bank#34Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 34 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#35Strong suite of platforms and applications catering to all customer segments - Digital Platforms continue to drive customer engagement and experience Indus Mobile Active user base up 23% YoY 140 130 23% 120 100 100 80 Indus MERCHANT SOLUTIONS Active User Base nearly doubled YOY e Indusind Bank 100,000+ registered customer base 60 40 20 20 Dec'22 Dec'23 Monthly Active Users (indexed) 15% Improvement in active user base as a % of total base YOY 75% 53% 200 186 1.8X Interoperable with UPI; Scan & Pay at any QR code 150 100 100 50 0 Dec'22 Dec'23 Monthly Active Users (Indexed) 4.3 Monthly active clients up 164% YoY Play Store rating Service Requests processed digitally Transactions per active client up YoY Enabled with Video KYC to enable digital self onboarding with current account opening for any small business Monthly conversations up 191% YoY 35 IndusInd Bank#36Remote Digital Customer DIY business model continues to scale across key lines of businesses in Retail Individual and MSME segments with focus on profitability and quality % vol % vol % disb % vol % vol % vol % vol val 100% 4% 0% 3% 2% 23% 80% 35% 40% 50% 60% 55% 75% 78% 98% 40% 33% pre- 58% approved; 12% 56% 20% 40% real time 45% 10% decisioning enabled 12% 0% 7% Savings Term Deposit Personal Loans Credit Cards Current Account Remote Digital Digital Partnerships 22% Unsecured Business Loans Assisted Digital Rest 1.4 lac customers onboarded through Video KYC every month Small Business Banking (upto 2 Cr) Support Video KYC led remote and digital self onboarding across products: Savings Account Current Account Personal Loans Credit Cards Fixed Deposit Comparison of remote digital business model vs. offline/assisted digital - focus on building a profitable model Savings Personal Loan Customer Acquisition Cost 0.1X Customer Acquisition Cost 0.5X Gross Yield % 1.3X Credit Card Customer 0.8X Acquisition Cost Activation % 1.4X Delinquency % 0.4X Does not include SA / TD opened by BFIL; TD also excludes volumes of auto sweep FDs such as with PayTM; Remote Digital also includes pre-approved personal loans to CASA clients 36 Indus Ceasy CREDIT Machine Learning Enabled Real Time Decisioning Mar-Tech Enabled to drive campaigns & digital acquisition IndusInd Bank#37INDIE off to a strong start and growing strongly with transactions nearly doubling every month with a profitable business model Officially launched with TVC during World Cup 500 Mn+ impressions on Digital OTT, YouTube and Hotstar CTV EVERYDAY BANKING FEELS LIKE A BATTLE? IndusInd Bank presents INDIE | A revolutionary way to bank! 7.9M views 1 month ago Indusind Bank 0:30 MO ~4 Mn Installs 0.8 Mn Accounts Opened 25 Installs every minute Txns per client 5 accounts opened every minute AUM per client 0:20 1.5 Industry-first security features on ~4 Mn Transactions per month transaction every second >60% Txn growth MoM INDIE! Indusind Bank 00:15 0:02/0:15 [ INDIE by IndusInd Bank Learn more INDIE Ad indie.indusind.com/indi... INDIE by IndusInd Bank | A revolutionary way to bank 37 180 Cr Total Business (Assets + Liabilities) 15 months Break Even Period Download on the App Store 4.5 1200+ Segments basis persona, income behaviours and credit risk GET IT ON Google Play 4.4 IndusInd Bank#38Digital Business - Remote Digital / Partnerships led business continues to grow at a healthy rate YoY Assets have grown ~3.1X YoY; 22% QoQ Indexed Assets (in Crs.) 3.1x 350 22% 300 250 200 150 308 252 100 50 100 0 Dec'22 Sep'23 Dec'23 150 100 Liabilities ((in Crs.) 10% • 136 124 50 100 Dec'22 DIY Do It Yourself Sep'23 Dec'23 Scale up remote digital led business models in personal loans and credit cards on the back of optimization of marketing spends and reducing customer acquisition costs Remote digital customer DIY credit cards crossed 12,000 cards per month at 20% lower CAC than offline and better activations Remote digital customer DIY personal loans crossed 60 cr in disbursement per month at 50% of CAC Cross-sell ratios improved by 1.5-2X for personal loans and credit cards on digitally acquired liabilities customers INDIE line of credit off to a strong start Partnerships led credit cards and personal loans showed strong growth Liabilities have grown 36% YoY; 10% QoQ • Persona specific campaigns to drive better engagement, higher transaction intensity and product x-sell - 1200+ segments basis persona, behaviors, risk profile and income Launch of current account DIY platform to open current accounts digitally in a remote digital manner • Launch of INDIE - a revolutionary way to Bank 38 IndusInd Bank#39Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans B Robust Liability Franchise Strong Product Groups G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 39 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#40ESG highlights for Q3 of FY24 Indus WE Launch: The Bank proudly unveils Indus WE, an Industry first revolutionary platform and community exclusively crafted for Women Entrepreneurs (WE). Indus WE WE WILL HELP YOU GROW TNFD Pilot The Pilot programme with TNFD was successfully concluded with a comprehensive report shared. The detailed recommendations have also been implemented within the Bank IndusWE will empower women-owned businesses, with access to a range of carefully curated offers that will help meet not only banking requirements but also support to expand business through the 3 Indus WE Pillars - Learn, Connect and Grow. TN FD Volunteering Week In Q3, The Bank organized the inaugural edition of the Bank's Volunteering Week, that saw enthusiastic participation from 1,189 volunteers contributing 3,435 volunteering hours Alignment with Global Framework Insights from the report helped the bank evaluate needs and challenges, facilitating the initiation of nature-related risk reporting in alignment with TNFD's Global reporting framework. Indusind Bank VOLUNTEERING WEEK 2023 9th December-17th December Employee Volunteering Programme In the first three quarters of FY24, under the Banks Employee Volunteering Programme, 2,920 volunteers participated in 36 activities, clocking 7,270 volunteering hours, well surpassing the target for FY24 40 IndusInd Bank#41Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Heathy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 41 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#42Board of Directors with Diverse Expertise Name Mr. Sunil Mehta Mr. Shanker Annaswamy Dr TT Ram Mohan Mrs. Akila Krishnakumar Mr. Rajiv Agarwal Mrs. Bhavna Doshi Mr. Jayant Deshmukh Mr. Pradeep Udhas Mr. Sumant Kathpalia Nature of Directorship Non-Executive, Independent, Part-time Chairman Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Managing Director & CEO Mr. Arun Khurana Whole-time Director Special Knowledge /Expertise Banking, Financial services, Insurance and Investment. Information Technology, Human Resource, Risk Management and Business Management Banking, Finance, Economics and Risk Management. Information Technology, Payments & Settlement Systems, Human Resource & Business Management Small Scale Industry Accountancy and Risk Management. Agriculture and Rural Economy and Cooperation. Finance, Information Technology and Business Management. Banking and Accountancy, Risk Management and Business Management Banking, Economics, Finance, Risk Management and Business Management Prior Experience Was on the board of all AIG companies India, Held various senior positions at Citibank, Independent Director on the Board of State Bank of India,, Non-Executive Chairman of Punjab National Bank, Non-Executive Chairman of YES Bank Previously, MD of IBM India Private Limited, President and Chief Executive Officer for GE Medical Systems, South Asia, MD of Wipro-GE Medical Systems, served on the Boards of various councils and associations Retd. Professor of Finance & Economics at IIM Ahmedabad, Previously, Divisional Manager, Tata Economic Consultancy Services, Head of Strategy, Standard Chartered Bank, India, Vice President Bear Stearns, Hong Kong, and Head of Research, Birla Marlin Securities Previously, President - Global Technology at SunGard - a Fortune 500 Company and a global leader in Financial Services Software. One of the Founder- Promoters of Mindtree Ltd. (since divested). Promoter in several small-scale ventures, primarily manufacturing concerns with 38 years of experience in 'Small Scale Industries' segment, Previously, Partner at KPMG India, Served on various Committees of Institute of Chartered Accountants of India (ICAI) Previously, Director of Agriculture, Maharashtra State, Held many important positions in the Department of Agri, Maharashtra Currently senior advisor to KPMG India Chairman and CEO. Previously, Senior Partner at KPMG India, which he co-founded 27 years ago. Held various senior positions including Global roles in KPMG Career banker with years of rich experience in large multi-national banks such as Citibank, Bank of America and ABN AMRO. Joined the Bank in November 2011 and is Deputy CEO of the Bank since April 1, 2020 and is also the overall head of Global Markets Group (GMG), Transaction Banking Group (TBG), Investment Banking, Financial Institutions & Public Sector, Financial Restructuring & Reconstruction Group (FRRG), Centralized Fraud Monitoring Unit (CFMU), Pan Bank Liabilities Group (PBLG), etc. Mr. Sanjay Asher ceased to be the Non-Executive Independent Director of the Bank, with effect from the close of business hours on October 9, 2023, upon completion of his tenure 42 IndusInd Bank#43Name Experienced and Well-knit Management Team Designation Exp (Yrs) Prior Experience Mr. Sumant Kathpalia Managing Director & CEO 35+ Mr. Arun Khurana Mr. Sanjeev Anand Executive Director & Deputy CEO 29+ Head Corporate, Commercial, Rural & Inclusive Banking 31+ Head Head Mr. Zubin Mody Chief Human Resources Officer 30+ Mr. Bijayananda Pattanayak - Head Gems & Jewellery 39+ Career banker with years of rich experience in large multi-national banks such as Citibank, Bank of America and ABN AMRO Regional Head Corporate Solutions Asia-Pacific Markets of RBS Singapore Commercial Banking, ABN AMRO Bank (India) HR, ICICI Lombard General Insurance Company Limited, was at a senior position at ICIC Bank, Heinz India Pvt. Ltd and Marico Industries. Managing Director and Member, Global Management Team IDGJ of ABN AMRO - Mr. Rana Vikram Anand Mr. Gobind Jain Head Pan Bank Liability Group, Customer Service & Synergy 31+ CEO at Cointribe (leading fintech), Various leadership positions at ABN AMRO Bank NV, ANZ & RBL Chief Financial Officer 30+ Mr. Soumitra Sen Head Consumer Banking & Marketing 34+ Mr. Samir Dewan Head - Affluent Banking & International Business 29+ Joint President Group Account & MIS, Kotak Mahindra Bank; held prior positions at ICICI Bank, Bank of America, Bank Internasional Indonesia and RBI Leadership positions at ABN AMRO Bank NV, RBS, Deutsche Bank AG & Nestle COO Private Banking, Asia at RBC, leadership positions with Bank of America, ANZ, and ABN AMRO. Ms. Roopa Satish Head Portfolio Management & CSR 31+ - Head Mid Markets (Western Region), ABN AMRO Bank (India) Mr. Anil M. Rao Mr. Anish Behl Mr. Siddharth Banerjee Mr. Jyoti Prasad Ratho Mr. Vivek Bajpeyi Mr. Shiv Kumar Bhasin Chief Risk Officer Chief Administrative Officer 30+ Various positions at ABN AMRO Bank, RBS and Bank of America Head Wealth & Para Banking 31+ Executive Director, Bancassurance - Asia at ABN AMRO Bank NV Head Global Markets & FIG 26+ Head Inspection & Audit 33+ Various position at HSBC, Deutsche Bank, HDFC Bank, ABN AMRO NV, and ANZ Bank Was associated with YES Bank as Senior Group President & Country Head - Internal Audit. Managed multiple roles in area of Audit & Governance, Risk and Controls. 34+ Has recently moved in the role of CRO with IndusInd Bank, prior he was associated with RBL Bank, ANZ Grindlays, Deutsche Bank, Bank of America and Nomura India. Chief Transformation Officer 27+ Has recently moved in the role of Chief Transformation officer with IndusInd Bank. Prior he was associated at various positions, with SBI, Barclays Corporate, Fidelity investments & NSE. Ms. Charu Sachdeva Mathur Head- Digital Banking & Strategy (Existing Business) 18+ Financial services and telecom advisory at Boston Consultancy Group (BCG) Mr. A. G. Sriram Head Consumer Finance 30+ Multiple roles across Credit, Operations and Sales including leading Construction and Commercial Vehicle Segment. Mr. Niraj Piyush Shah Head Global Corporates & Institutional Banking 29+ Has joined us in 2021, manages Global Corporates & Institutional Clients, prior he was associated with ANZ Banking Group, India, ABN Amro, Standard Chartered Bank and Tata Group. n Mr. Indrajit Yadav Head Investor Relations and Strategy 17+ Has been with IndusInd Bank since 2013, prior to 2013 he was associated with Nomura India and with Cognizant. 43 Indusind Bank#44Awards & Accolades 44 IndusInd Bank#45Business World Supply Chain Awards 2023 Chain SILVER BW SUPPLY CHAIN COMPETITIVENESS AWARDS LEX BW BUSINESSWORLD OUTSTANDING CUSTOMER-CENTRIC SUPPLY CHAIN Indusind Bank HOUSING BANK Outstanding Customer- Centric Supply Chain #wpplyChain SILVER BW SUPPLY CHAIN COMPETITIVENESS AWARE EE BW BUSINESSWORLD EXCELLENCE IN INNOVATION AND PLY CHAIN CREATIVITY Indusind Bank NOUSIND BANK Excellent in Supply Chain Innovations and Creativity Klentra DIGITAL LENDING SUMMIT MUMBAI, INDIA Excellence in Digital Lending IndusInd Bank Excellence in Digital Lending IndusInd Bank was recognized and awarded by Business World in two significant categories at the "BW Supply Chain Awards 2023". 45 IndusInd Bank was recognized as a Digital Lending Achiever and bestowed with the Excellence in Digital Lending - Growth Bank award at the Lentra CNBC-TV18 Digital Lending Summit. IndusInd Bank#46Disclaimer This presentation has been prepared by IndusInd Bank Limited (the "Bank") solely for information purposes, without regard to any specific objectives, financial situations or informational needs of any particular person. All information contained has been prepared solely by the Bank. No information contained herein has been independently verified by anyone else. This presentation may not be copied, distributed, redistributed or disseminated, directly or indirectly, in any manner. This presentation does not constitute an offer or invitation, directly or indirectly, to purchase or subscribe for any securities of the Bank by any person in any jurisdiction, including India and the United States. No part of it should form the basis of or be relied upon in connection with any investment decision or any contract or commitment to purchase or subscribe for any securities. Any person placing reliance on the information contained in this presentation or any other communication by the Bank does so at his or her own risk and the Bank shall not be liable for any loss or damage caused pursuant to any act or omission based on or in reliance upon the information contained herein. No representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information or opinions contained in this presentation. Such information and opinions are in all events not current after the date of this presentation. Further, past performance is not necessarily indicative of future results. This presentation is not a complete description of the Bank. This presentation may contain statements that constitute forward-looking statements. All forward looking statements are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those contemplated by the relevant forward-looking statement. Important factors that could cause actual results to differ materially include, among others, future changes or developments in the Bank's business, its competitive environment and political, economic, legal and social conditions. Given these risks, uncertainties and other factors, viewers of this presentation are cautioned not to place undue reliance on these forward-looking statements. The Bank disclaims any obligation to update these forward-looking statements to reflect future events or developments. Except as otherwise noted, all of the information contained herein is indicative and is based on management information, current plans and estimates in the form as it has been disclosed in this presentation. Any opinion, estimate or projection herein constitutes a judgment as of the date of this presentation and there can be no assurance that future results or events will be consistent with any such opinion, estimate or projection. The Bank may alter, modify or otherwise change in any manner the content of this presentation, without obligation to notify any person of such change or changes. The accuracy of this presentation is not guaranteed, it may be incomplete or condensed and it may not contain all material information concerning the Bank. This presentation is not intended to be an offer document or a prospectus under the Companies Act, 2013 and Rules made thereafter, as amended, the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2009, as amended or any other applicable law. Figures for the previous period/year have been regrouped wherever necessary to conform to the current period's/year's presentation. Total in some columns/rows may not agree due to rounding off. Note: All financial numbers in the presentation are from Audited Financials or Limited Reviewed financials or based on Management estimates. 46 IndusInd Bank