#10 10 2002 HEY ROAS SPREAD ANDEYSIN BK 33.39 1.76 YOH-101.66-0.07 YMM 13.30 22-103 20 HTH FY2004 UPSAFE FAT DEPTHCORE INDEX 300 1427. Aramid of solow 5186 187 ) 1.09 2.0% MPOSITE INDEX 10108 ultra Relacion con inversionistas en Brasil Lo que los inversionistas y analistas esperan de un RI, la experiencia en Brasil Doris Maria Pompeu Brasil#2globalRI Post-War USA Power and phone companies go public Lost decade Economic plans Military dictatorship peak/crisis A Brief History of IR Economic opening Asian Crisis FHC/Lula Years Novo Mercado IPO Boom 1980 1953 1970 1992 1997 2000 2007 1990 CVM, ABAMEC and Business Corporation IR at GE Act Ford: initiatives oriented to small investors Aracruz on NYSE New technologies Pension Funds and IPOS Foundation of IBRI (Brazilian Investor Relations Institute) IR Boom#3Classical definition globalRI What is IR? Investor Relations is strategic corporate marketing activity that combines the disciplines of communication and finance to disseminate information that allows assessing Companies' current performance and prospects. Effective Investor Relations can have a positive impact on a Company's total value in relation to overall market activity and its capital cost. Source: IBRI#4Practical definition globalRI EXTERNAL STAKEHOLDERS Prospective shareholders Current shareholders Analysts Creditors Regulators Agencies Government Iny for What is IR? Reins ทร A two-way street Committees Officers CFO CEO Boards INTERNAL STAKEHOLDERS#5globalRI Basic principle 1.11 E THS 42.52 Materiality Fel Timing Scope#6globalRI Key function To manage expectations Communication Relationships ок#7globalRI IR Challenges Understanding how the financial community assesses a Company's value and risk Improving communication with the market (Financial Performance) Stock Price = X (Market valuation)#8• • globalRI Publicly-Held Corporations Confidentiality "Transparency" is the word of • the moment. Wide access to information. Strategy Monitoring Results • Information Credibility Criticized, challenged Demands for changes • Impacted by optimism Impacted by pessimism.#9globalRI IR in Closely-Held Corporations FUNDS FUT IR is not just for listed companies. Closely-Held Corporation SEP A OCT 98.29 Credit • Bank - ratings Private equity Prospecting M&A • Valuation Better evaluation Lower funding costs Transparency Actual#10globalRI Does IR create value? Intrinsic Quantitative Aspects Qualitative Aspects Value/ TANGIBLE Management's Perception Potential Value Total Value INTANGIBLE Value Perceived by Strategic Stakeholders Market Flaws Inefficient Communication#11globalRI Legal vs. Best Practices Not to be penalized Create value Legal duty Meeting requirements only Moral duty Protecting the company's and management's image, reputation and credibility#12globalRI Legal Requirements in Focus Compliance Fines Sanctions Image 'Legal' refers not only to laws (such as the Business Corporation Act), but also to regulatory and self-regulatory requirements, for example, the Novo Mercado rules.#13global RI Compliance with Requirements Defining the Company's Spokespeople: CEO CFO and IR Officer IR Managers Producing and approving IR materials#14globalRI Best Practices Internal IR Duties Anticipating information needs Developing the IR culture by building consensus internally Facilitating the flow of information relevant to IR External Knowing the industry and competitors Managing expectations Persuading investors and analysts that the Company has a wise business strategy Avoiding taking the market by surprise IR = the primary communication channel with the market#15globalRI Legal Tools Best Practices Quarterly Information Annual information Material fact notices Website Public meetings* Earnings releases Conference call VS Private meetings Non-deal road shows Annual report *Special listing levels SEM E PROGRES#16globalRI Company's "Inner World" Arousing interest Company's "Outer World" IR Work Filter Range of Options Technology Management One-on-one Health Sell side Uniformity In-place analysis Financial Road-show Retail Buy side INFO Stocks Commercial Conferences Industry Institutional Strategy Information Operational Consistency Events Oil & Gas Philosophy Iindividual Lawfulness Time#17globalRI Company - Flow of Initiatives Simple Distinct Features Storyboard - Drivers of Value Professional IR Market Finances - Competitors Analysts Market value Comprehension - Investor Behavior Brand Credibility consistency and reliability on future results#18globalRI VALE 1013 Production Report Examples BBICBANCO Since 1938 СВА NIVELT BASE METALS: DELIVERING A GOOD PERFORMANCE Rio de Janeiro, Apel 17, 2013 Vale S.A. [Vale) production in 1013 was marked by a strong operational performance of the base metal assets. Output of copper and cobalt reached all-time high figures while nickel had its best first quarter of the last three years. Three base metals projects are ramping up production and all of them are doing well. according to plan. Salobo - copper and gold-operated at 65% of its nominal capacity in March, the sixth month after the start-up. Lubambe, our Zambian copper MV. produced 4,600 metric tons of copper in concentrates - 100% basis-in its first full quarter of operation VNC started the operation of the second of its three lines in February and total production in the quarter was 5,100 t of nickel contained in NHC (nickel hydroxide cake and NO (nickel oxide. 3,900 higher than 4Q12. VNC also produces cobalt as a by-product, and its output reached 372 almost four times the volume delid in 40 1.2. Due to seasonal factors, the first quarter is the weakest of the year as production is affected by the rainy season in the Southern Hemisphere, particularly causing negative impacts on iron ore, manganese and coppar (Brazil) and coal (Australia and Mozambique) output performance. This year, rainfall in our iron ore mining sites in Brazil was in line with its seasonal pattem, boring more concentrated on the coastal regions, raising challenges for the operation of our maritime seminals, Ponta da Madeira, Tubarãe, Guaiba Island and Itaguai. Similarly to 1012, production dropped on a year-on-year basis, this time influenced by constraints related to permits and other operational issues. Despite the 3.5% year-on-year drop, we maintain the production guidance of 306 Mt of iron ore for 2013 excluding Samarce The operational cance of the CLN 150 project designed amable logistics capacity to 150 are per year (Mipy). duplication of 125 km the construction of a i Madeira, are underway stream by 1H14 1 Coal production had its rising 16.6% against 101 Australian operations, Downs, more than off output. On February 18, 2013, Va cancelled March 20- Mozambique. This crea the Linha do Senari estimated loss of 500,00 As a consequence, the 16.8% below 1012. Manganese output, at St performance of a first qu Production of phosphat for a first quarter, helped of Bayar CYRELA BRAZIL REALTY Earnings Release - 1QT13 Cyrela Reports Gross Margin of 33.3% with Cash Generation of R$ 180 Million in 1013 Bio Paulo, May 13, 2013 - Cala Bud Really S.A. Empreendimas Parties "Company" or "Cyp: CE, one of the largest residen developers in Brad, amounces is wings risus for the 1st quarter of 2013 (1013). The and operating information contained harain, except where otherwise indicated, bi pr Enna (5) Cyrta prepares its financial porta in accordance with the Inte Financial Reporting Standard (IFRS), the Brian accounting principles, the franc applicable to the Brannalate developers and relevant regulation. The com army to year-over-year changes and occasionally to the fourth quarter of 2012. GROSS MARGIN 33.3% in 1013 (ex-CPC affect), up 3.8 pp. a. 1012 and 0.5 p.p. a. 4012(x- RET 33.3% gross margin in 1013 with the CPC effect CASH GENERATION (Change in not debt) Cash generation of RS180 million in 1013 vs. RS240 million in 4012 and cash bum of R$6 million in 1012 EBITDA MARGIN 20.2% in 1013 ax-CPC affect, up 6.4 p.p. against 1012 22.3% EBITDA margin in 1013 considering the CPC effect BIOBANCO is a bank specializing in providing corporate credit to the Midde-Market segment companies with annual revenues between 50 million and 500 million. 1H12 Main Indicators • R$ 12.1 bilion loan portfolio • R$ 17.8 bilion assets • R$ 14.8 bilion total funding R$ 2.0 billion shareholders' equity R$ 67.5 milion net income Strong Points and Competitive Advantages .Expertise and credibility accumulated over decades, with a focus on the Middle Market segment.. Strong capacity to onginate credit operations and growth potential Customized and efficient technological structure. Financial soundness and consistent risk management Commitment to the best corporate governance practices and internal controls. Total Funding by Type (%) 40.0% Tip Trade funding SALES " 10 R$1,350 million as versus R$1,220 in 1012. on one 67. Pell 11, 100% end Manganese Coal Nickel Copper Pornh 1.7% Derdepot 1. NET INCOME R$179 million in 1013, up 51.8% YoY and 11.6% versus 4012, ex-RET effect 14.2% not margin, up 6.1 pp. vs. 1012 Phosphate rock 14.3% nat margin considering the CPC effect M handic Pancing cashundh LCA and FDC 6.7% 6.3% Sed Deb B% Dead athen Fact Sheet 1H12 Ranking by Loan Portfolio 6th Largest private domestic capital bank 10th Largest private bank +gn caphall 15th Largest bank and fog, public+ private c Source: Badan Bakat Mach 200 Business Strategy Consolidation and expansion of activities in the Middle Market segment. Diversification of the product portfolio and operations in other segments. Liquidity policy based on a healthy structure of assets and liabilities Improvement of operating efficiency Diversification of funding sources. Total Funding (R$ milion) 131,7714 144409 14,751.0 יוו 33 1611 1 Number Sha:458 Market.capc R$ 745 Son 30-day day trading volumic Corrlerance Call on 1013 Raata Partaguase with almutanus May 14,3013 +1 201-002 Contacts na.com.br our Web ISEIFNC IDIV SMLL IGCTIBRA IGC-ITAG#19globalRI GENTE SERVINDO GENTE ANEXOS PARCEIROS DO F ABRAFARM Eleit Melho DISTRIBUIDOR 2011 20.714 mil associados Sobre este Relatório Com o propósito de aprimorar a comunicação e a prestação de contas com seus públicos de relacionamento, desde 2001, a Algar publica as informações anuais por meio de relatório anual de sustentabilidade. Em 2011, Grupo Algar passou a adotar as diretrizes internacionais da Global Reporting Initiative (GRI), em sua versão G3 - Nivel C. para divulgar as conquistas e desafios que marcaram último ano de todas as suas empresas. Texto completo Vídeos Video Institucional Lutz Alexandre Garda BUSCA Relatório de Sustentabilidade 2012 + ENGLISH FALE CONOSCO AVALIE O RELATÓRIO IMPRIMIR COMPARTILHE Examples me a be the#20efficiency globalRI institutional Credibility financial operating market confidence IR Strategy Funding costs Market value Transparency#21globalP US 4JAN02 3MAY 3777 $6 Level USD Market confidence IR Strategy requires an ongoing communication effort takes time to build becomes fragile if communication is ineffective#22global RI communication process IR Goals efficient intense effective continuous permanent coherent fulfilling shareholders' interests#23base 100 global RM 350 300 250 200 150 100 MILLS3 x Ibovespa (base 100 = 16/04/2010 - IPO) Case study 50 abr-10 jul-10 out-10 fev-11 mai-11 ago-11 nov-11 mar-12 jun-12 set-12 dez-12 mar-13 Covered by 11 financial institutions MILS3 -Ibovespa Senior management commitment Dedicated IRO Autonomy 294,00 73,69#24globalRI base 100 5000 4500 4000 3500 3000 2500 2000 1500 1000 500 Case study MAGG3 x Ibovespa (base 100 = 16/04/2010 - IPO) Subprime crisis IR change Unperceived value IR in fact 0 jan-02 jan-03 jan-04 jan-05 jan-06 jan-07 jan-08 jan-09 jan-10 jan-11 jan-12 jan-13 MAGG3 -IBOV 1400,41 361,76#25globalRI New Drivers of Value Competent Management Product and service innovation Client Loyalty D Transparency and Corporate Governance Sustainability#26globalRI Conclusion CREME 1725S CREEPE Cre CHERS 11003 CACTER TRP2 CREDITS KOLLA WALI CRONT POLEX CHIDER 12-8001 17200 15-30 T. 17160 1730 11A7 113447 11431 WE THE 12199 17201 PETHERL 16331 6654 TIGAT FLEET GRENT TENCE 17-00 CHRIST 19 FREOS OFER SON GRIDS 702 QUITS HIS 52.40 0.0 24.50 -4 17 DOPUS 26.30 00 003 55 POORS 7-84 50 124 FRID 1.200.0 mog ULTIMO ORCHES ATIVO 8413-030-8 $4.10 1.0 582 45.78 0.0 24 21.15 1.7 CARS 03 17.00 0. SPREAD 31.00 1+ 1.0 20 TORS 194 TOTOS 750 REVEL 21 231 1613 28-25 83 2 565 LP509 19.60 0.9 231 LUPRO 25.00 Bef 2391 36 PEDER 29.97 1.7 SENT 20-500-8 73 MONS SERTIVO 2 CLICE 303 ELPLE 32.04 230 SLED 07200 STAIN 73.20 3.5 172 USLL4 50 16625 13 1 ATIO 42 FUPM SCES ULTINO DACIES IZS ULTING OIC HO 24-620-240 4.50 1.2 116 $2.80 0.6 248 10 0,0 61 HIMEL- ULTIMO 90 G 1-45,00 0,013 11.21 121 322 תון COLLA 10.578-3 1674 0 227 10502 S 0.0 993 60.40 1.1 DOG 17.00 1-1500 RTOS - 21.75 0.10 227 100 CEDO $2.00 74 BA 16.76 14.79 1.0 817 FETHESD SCHED ULTIMO DICHO PH 21 VALELI 71 11 10 $5.00 -4 40 CATLE STORS 21.40 153 470109 0.0 40.809 DVE ON $2.00 1.7 ULVER $3.00 25 $31,000+ M 17:50 70 1204 REEV 000007470 6:32 121 232 UCP 16.00 A+B FECHA NA HAXIRA. EM ALTA DE 0.20% Why should I invest in your company?#27globalRI Conclusion CREME 1725S CREEPE Cre CHERS 11003 CACTER TRP2 CREDITS KOLLA WALI CRONT POLEX CHIDER 12-8001 17200 15-30 T. 17160 1730 11A7 113447 11431 WE THE 12199 17201 PETHERL 16331 6654 TIGAT FLEET GRENT TENCE 17-00 CHRIST 19 FREOS OFER SON GRIDS 702 QUITS HIS 52.40 0.0 24.50 -4 17 DOPUS 26.30 00 003 55 POORS 7-84 50 124 FRID 1.200.0 mog ULTIMO ORCHES ATIVO 8413-030-8 $4.10 1.0 582 45.78 0.0 24 21.15 1.7 CARS 03 17.00 0. SPREAD 31.00 1+ 1.0 20 TORS 194 TOTOS 750 REVEL 21 231 1613 28-25 83 2 565 LP509 19.60 0.9 231 LUPRO 29.97 1.7 SENT 25.00 Bef תון SERTIVO 2 CLICE 303 ELPLE COLLA 32.04 230 SLED 07200 STAIN 73.20 3.5 172 USLL4 50 16625 13 1 ATIO 42 FUPM SCES ULTINO DACIES IZS ULTING OIC HO 24-620-240 2391 36 PEDER 20-500-8 73 MONS 10.578-3 1674 27:17 3.2 PC 0.0 533 URTOS 22 YRITY 4.50 1.2 116 $2.80 0.6 248 10 0,0 61 HIMEL- ULTIMO 90 G 1-45,00 0,013 11.21 121 322 040 1.1 pog 17.00 1-1 The 13 $117 21.75 0.0 227 100 CEDO $2.00 74 BA 16.76 14.79 1.0 817 FETHESD SCHED ULTIMO DICHO PH 21 VALELI 71 11 10 $5.00 -4 40 CATLE STORS 21.40 153 470109 0.0 40.809 DVE ON ULVER $2.00 1.7 $3.00 25 $31,000+ M 09:30 0.2 28 SILES 17:50 70 1204 REEV 000007470 16.59 APB FECHA NA HAXIRA. EM ALTA DE 0.20% Going beyond compliance with rules Proactivity In addition to providing information, IR should forward market feedback to senior management Transparency Ethics#28globalRI Conclusion CREME 1725S CREEPE Cre CHERS 11003 CACTER TRP2 CREDITS KOLLA WALI CRONT POLEX CHIDER 12-8001 17200 15-30 T. 17160 1730 11A7 113447 11431 WE THE 12199 17201 PETHERL 16331 6654 TIGAT FLEET GRENT TENCE 17-00 CHRIST 19 FREOS OFER SON GRIDS 702 QUITS HIS 52.40 0.0 24.50 -4 17 DOPUS 26.30 00 003 55 POORS 7-84 50 124 FRID 1.200.0 mog ULTIMO ORCHES ATIVO 8413-030-8 $4.10 1.0 582 45.78 0.0 24 21.15 1.7 CARS 03 17.00 0. SPREAD 31.00 1+ 1.0 20 TORS 194 TOTOS 750 REVEL 21 231 1613 28-25 83 2 565 LP509 19.60 0.9 231 LUPRO 25.00 Bef 2391 36 PEDER 29.97 1.7 SENT 20-500-8 73 MONS תון SERTIVO 2 CLICE 303 ELPLE COLLA 32.04 230 SLED 07200 STAIN 73.20 3.5 172 USLL4 50 16625 13 1 ATIO 42 FUPM SCES ULTINO DACIES IZS 0 227 ULTING OIC HO 24-620-240 4.50 1.2 116 $2.80 0.6 248 10 0,0 61 HIMEL- ULTIMO 90 G 1-45,00 0,013 11.21 121 322 10.578-3 1674 10502 S 0.0 993 RTOS 60.40 1.1 DOG 17.00 1-1500 - 21.75 0.10 227 100 CEDO $2.00 74 BA 16.76 14.79 1.0 817 FETHESD SCHED ULTIMO DICHO PH 21 VALELI 71 11 10 $5.00 -4 40 CATLE STORS 21.40 153 470109 0.0 40.809 DVE ON $2.00 1.7 ULVER $3.00 25 $31,000+ M 17:50 70 1204 REEV 000007470 6:32 121 232 UCP 16.00 A+B RELIABILITY - good news and challenges DETAILED INFORMATION PROMISING FUTURE RESULTS CREDIBILITY FECHA NA HAXIRA. EM ALTA DE 0.20%#29Contact information globalRI Doris Maria Pompeu Brasil [email protected] Rua Pequetita, 145 - 5º andar - cj. 51 - Vila Olímpia São Paulo - SP - Brazil Phone number: +55 (11) 5042-6700 www.globalri.com.br