OpenText Investor Presentation Deck

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#1opentext™ Investor Presentation NASDAQ: OTEX | TSX: OTEX April 30, 2020#2Safe Harbor Statement Certain statements in this presentation, including statements about the focus of Open Text Corporation ("Open Text" or "the Company") in our fiscal year ending June 30, 2020 (Fiscal 2020) on growth, the financial and operational impact of COVID-19 and associated preemptive measures and restructuring plans, anticipated benefits of our partnerships and next generation product lines, the strength of our operating framework and balance sheet flexibility, continued investments in product innovation, go-to-market and strategic acquisitions, M&A continuing to be our leading growth contributor, our capital allocation strategy, creating value through investments in broader Information Management (IM) capabilities, the Company's presence in the cloud and in growth markets, expected growth in our revenue lines, total growth from acquisitions, innovation and organic initiatives, the focus on recurring revenues, improving operational efficiency, expanding cash flow and strengthening the business, adjusted operating income and cash flow, its financial condition, the adjusted operating margin target range, results of operations and earnings, announced acquisitions, ongoing tax matters, the integration of the acquired businesses, declaration of quarterly dividends, future tax rates, new platform and product offerings, scaling Open Text to new levels in Fiscal 2020 and beyond, and other matters, may contain words such as "anticipates", "expects", "intends", "plans", "believes", "seeks", "estimates", "may", "could", "would", "might", "will" and variations of these words or similar expressions are considered forward-looking statements or information under applicable securities laws. In addition, any information or statements that refer to expectations, beliefs, plans, projections, objectives, performance or other characterizations of future events or circumstances, including any underlying assumptions, are forward-looking, and based on our current expectations, forecasts and projections about the operating environment, economies and markets in which we operate. Forward-looking statements reflect our current estimates, beliefs and assumptions, which are based on management's perception of historic trends, current conditions and expected future developments, as well as other factors it believes are appropriate in the circumstances, such as certain assumptions about the economy, as well as market, financial and operational assumptions. Management's estimates, beliefs and assumptions are inherently subject to significant business, economic, competitive and other uncertainties and contingencies regarding future events and, as such, are subject to change. We can give no assurance that such estimates, beliefs and assumptions will prove to be correct. Such forward-looking statements involve known and unknown risks, uncertainties and other factors and assumptions that may cause the actual results, performance or achievements to differ materially. Such factors include, but are not limited to: (i) the future performance, financial and otherwise, of Open Text; (ii) the ability of Open Text to bring new products and services to market and to increase sales; (iii) the strength of the Company's product development pipeline; (iv) the Company's growth and profitability prospects; (v) the estimated size and growth prospects of the IM market including expected growth in the Artificial Intelligence market; (vi) the Company's competitive position in the IM market and its ability to take advantage of future opportunities in this market; (vii) the benefits of the Company's products and services to be realized by customers; (viii) the demand for the Company's products and services and the extent of deployment of the Company's products and services in the IM marketplace; (ix) downward pressure on our share price and dilutive effect of future sales or issuances of equity securities (including in connection with future acquisitions); (x) the Company's financial condition and capital requirements; and (xi) statements about the impact of product releases. The risks and uncertainties that may affect forward-looking statements include, but are not limited to: (i) integration of acquisitions and related restructuring efforts, including the quantum of restructuring charges and the timing thereof; (ii) the potential for the incurrence of or assumption of debt in connection with acquisitions and the impact on the ratings or outlooks of rating agencies on the Company's outstanding debt securities; (iii) the possibility that the Company may be unable to meet its future reporting requirements under the U.S. Securities Exchange Act of 1934, as amended, and the rules promulgated thereunder, or applicable Canadian securities regulation; (iv) the risks associated with bringing new products and services to market; (v) failure to comply with privacy laws and regulations that are extensive, open to various interpretations and complex to implement including General Data Protection Regulation (GDPR) and Country by Country Reporting (CBCR); (vi) fluctuations in currency exchange rates; (vii) delays in the purchasing decisions of the Company's customers; (viii) the competition the Company faces in its industry and/or marketplace; (ix) the final determination of litigation, tax audits (including tax examinations in the United States and elsewhere) and other legal proceedings; (x) potential exposure to greater than anticipated tax liabilities or expenses, including with respect to changes in Canadian, U.S. or international tax regimes including tax reform legislation enacted through the Tax Cuts and Jobs Act in the United States; (xi) the possibility of technical, logistical or planning issues in connection with the deployment of the Company's products or services; (xii) the continuous commitment of the Company's customers; and (xiii) demand for the Company's products and services. For additional information with respect to risks and other factors which could occur, see the Company's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the Securities and Exchange Commission (SEC) and other securities regulators. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Unless otherwise required by applicable securities laws, the Company disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. opentext™ Open Text Confidential. ©2020 All Rights Reserved. 2#3About Open Text About OpenText Leader in the Information Management (IM) market #1 in Content Services and Business Networks (1) ● Cyber Resilience: a strategic and growing market Share gains through acquisitions and organic growth Durable and Resilient Business model The Information Management (IM) Leader • 81% Annual Recurring Revenue (ARR) (²) ● Growing Cash and Cash Flows Strong Balance Sheet Committed to shareholder return ● Historical dividend payout of ~20% of TTM OCF opentext™ Value Creation Play Book Total Growth Strategy + Recurring Revenue Growth + Margin Expansion + Strong Cash Flows + Accretive Acquisitions + Dividends INNOVATION REINVEST FOR GROWTH CAPITAL STRUCTURE & DIVIDENDS 1. See slides titled "Open Text: Leader in Content Services" and "Open Text: Leader in Business Networks" in this presentation. 2. Annual Recurring Revenues (ARR) as a percentage of Total Revenues for the quarter ended March 31, 2020. ARR is defined as the sum of cloud services and Open Text Confidential. ©2020 All Rights Reserved. subscriptions revenue and customer support revenue. 3#4Well Positioned for Macro Trends ● ● Content Services: Information sharing and analytics Business Network: Supply chain digitalization Cyber Resilience: Work from home, 5G (Edge), loT, endpoint protection ● • Digital Experience: Information collaboration, online retail and media management opentext™ DIGITAL EXPERIENCE B Resilient CONTENT SERVICES ADVANCED INFORMATION MANAGEMENT TECHNOLOGY CYBER RESILIENCE O Resilient BUSINESS NETWORK Open Text Confidential. ©2020 All Rights Reserved. 4#5Open Text: Leader in Content Services. CHALLENGERS Alfresco Laserfiche SER Newgen Objective Everteam NetDocuments DocuWare iManage ● Micro Focus AODocs NICHE PLAYERS #1 in Content Services (Platforms) All content is stored, machine readable, tagged and up-to-date opentext™ Open Text IBM LEADERS Box Microsoft Hyland Nuxeo M-Files VISIONARIES Gartner Magic Quadrant for Content Services Platforms. Michael Woodbridge, Marko Sillanpaa, Lane Severson. Oct. 30, 2019 IM Intelligent Information Core M-Files Ⓒ Micro Focus Ⓒ Newgen Software LEADERS OpenText BM O SER • Nuxeo GRMO Information Management Group Microsoft All the right data, in the right place, always up-to-date, in the same context Hyland Alfresco Software . Box OiManage STRONG PERFORMERS CONTENDERS CHALLENGERS Forrester WaveTM: ECM Content Platforms, Q3 2019, Cheryl McKinnon, July 24, 2019 Open Text Confidential. ©2020 All Rights Reserved. 5#6Open Text: Leader in Business Networks Suppliers #1 in Business Networks Platform for Global Commerce and Business to Business Integration. opentext™ Customers IM Intelligent Information Core Devices Trading Partners Purchase orders, invoices, shipment receipt & notifications, local taxes, tariffs, data privacy, ethical supply chains, loT Devices & Identity. SPS Commerce Bamboo Rose Vecco Open Text LEADERS Infor GT Nexus a E2open TrueCommerce One Network MAJOR PLAYERS CONTENDERS PARTICIPANTS IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network 2018 Vendor Assessment, Simon Ellis, December 2018 Open Text Confidential. ©2020 All Rights Reserved. 6#7Cyber Resilience - Large and Growing New Market CARBONITE an opentext company WEBROOT an opentext company Ⓡ opentext™ | EnCaseⓇ opentext™ Most Complete Endpoint Security Platform Emerging Trends Growth Opportunities Financially Attractive ● ● ● ● Threat detection and prevention Backup and recovery Forensic 5G-unprecedented bandwidth at the edge lo T-sensors, laptops, phones Adds SMB as new customer opportunity Geographic expansion Increase # of channel partners Cross-sell OTEX products ARR as % of rev Cloud as % of rev Cloud margins Open Text Confidential. ©2020 All Rights Reserved. 7#8Most Trusted Companies Trust Open Text € B M W e-Invoicing Communications & Compliance opentext™ Nestle® Government of citi Canada Digital Supply Chain. Digital Citizen Content & Collaboration SFO serious fraud office Analytics / ML (K) KNORR BREMSE Predictive Maintenance GM Connected Cars Open Text Confidential. ©2020 All Rights Reserved. 8#9Total Growth Strategy Retain opentext™ Information Management Acquire Grow Retain Grow Acquire • 77% ARR (Q3 FY'20 TTM) • 90% + renewal rates (1) ● ● ● Complete Go-To-Market coverage Enterprise & Government SMB & Consumer - New! Accelerated Innovation $2B in R&D (next 5 years) (2) Strategic Value-based Acquiror Target 5 to 7-year cash return on acquisitions 1. Customer Support renewal rate is typically in the low 90's and Cloud services and subscriptions renewal rate is typically in the mid-90's (does not include Carbonite) 2. Target as of Investor Day, September 6, 2019. Open Text Confidential. ©2020 All Rights Reserved. 9#10Retain: Our World Class Customer Base Annual Recurring Revenue (ARR) (US$ M) 116% $1,080 FY'14 opentext™ $2,333 Q3 FY'20 TTM 1. Does not include Carbonite Key Metrics 90% Margin for Customer Support 95% Customer Satisfaction Renewal Rates (¹): Cloud: mid 90%'s Off Cloud CS: low 90%'s ● ● Benefits & Opportunity Retain O Information Management Steady consumable stream from our install base O Acquire The Value Advantage: 24 x 7, global support Product and service updates • New versions O Grow Security updates Price increases expected to have a positive effect in FY'21 Artificial Intelligence & Machine Learning to continue enhancing the business Open Text Confidential. ©2020 All Rights Reserved. 10#11Grow: Through One Integrated Cloud Platform. Significant Business Model Benefits Past opentext™ O Content Services Business Network Cyber Resilience Digital Experience Advanced Technology Recent ● New Cloud Editions 20.2 ● Retain Present Information Management Standardized services platform • Simplified sales and customer engagement Improved speed of customer deployment and upgrade Acquire Grow Open Text Confidential. ©2020 All Rights Reserved. 11#12Grow: Through Cloud Migration Cloud (US$ M) Digital Experience 186% $373 FY'14 opentext™ $1,067 Q3 FY'20 TTM 1. Excludes Carbonite. ● ● Content Services Business Network Advanced Technology DIGITAL EXPERIENCE 188 Cloud was 42% of Total Revenues in Q3 FY'20 Q3 FY'20 Cloud Gross Margin in the low 60%'s Mid 90%'s renewal rate(1) Cyber Resilience Resilient CONTENT SERVICES ADVANCED INFORMATION MANAGEMENT TECHNOLOGY CYBER RESILIENCE O Resilient BUSINESS NETWORK f Foo Open Text Confidential. ©2020 All Rights Reserved. 12#13Grow: Through Managed Services (1) in the Cloud ZOLL |СІВС iTAC SOFTWARE PBS SNCF 2015 RBC HYUNDAI Heathrow Alberta Making every journey better M&S EST. 1884 opentext™ Los Angeles County DEPARTMENT OF MOBIS Human Resources Sprint PACIFIC LIFE ODHFL Black Sea Trade & Development Bank 2016 LIFE INSURANCE 1. Data excludes Carbonite GTAA Pramerica 2017 M BMO KNORR-BREMSE Harris Bank Westpac 2018 telenor 3,000+ 2019 ● Retain Information Management Acquire 3,000+ Cloud customers over 5 years Cloud Edition 20.2 accelerates capabilities Interoperability with hyperscalers Google Cloud Microsoft aws Azure Grow Open Text Confidential. ©2020 All Rights Reserved. 13#14Grow: Through Complete Go-To-Market Enterprise Solutions GOAL Direct 2,000+ Field Facing Professionals opentext™ Strategic Partners SAP, Google, AWS Double coverage of Global 10K from 40% to 80% in next 3 years through Direct and Partners (1) 1. Target made on OpenText's Investor Day 2019, Sept. 6, 2019 Channel Partners 16,000+ Partners Retain SMB & Consumer Solutions GOAL Information Management Acquire Online & Retail 7M+ Consumers Grow Grow the number of partners and retailers and number of products offered through the channel Open Text Confidential. ©2020 All Rights Reserved. 14#15Grow: Strategic Partnership Momentum SAP "New Open Text Content Management Services to be delivered through SAP® Cloud Platform." May 8, 2019 Google Cloud "Google Cloud has selected Open Text as its preferred partner for Enterprise Information Management Services." July 9, 2019 aws "OpenText's portfolio of IM solutions will now be available as fully managed services on Amazon Web Services" April 30, 2020 Retain Information Management Acquire Grow Plus: Strategic Partners, Global System Integrators and 1000s of MSPs, OEMs, VARS, RMMs, and Retail opentext™ Open Text Confidential. ©2020 All Rights Reserved. 15#16Grow: SMB Partnerships CAK Akamai AEROHIVE. NETWORKS .|..|.. A10 aruba CISCO AIRLOCK® SECURE ACCESS HUB AWAKE Cyberint. Protection Beyond the Perimeter ANOMALI Alcatel-Lucent Asian Enterprise COLORTOKENS opentext™ CORONET HITACHI Inspire the Next Hitachi Solutions a Hewlett Packard Enterprise company Array Attivo NETWORKS NETWORKS circle WITH DISNEY e empow You have it in you. Link BANDURA dojo by BullGuard CUJOAI NETOGRAPHY Menlo Security Centripetal blancco Fluency Great Horn Cyberinc :::Log Rhythm™ The Security Intelligence Company CloudPost Clavister GFI DuoCircle LogicHub CITRIX® nyansa SAFERNET Creating A Safer Internet PFU a Fujitsu company M'B₁SD. →INSTART bring the web has never been safer Light Security MCS MC++a99 PACKETVIPER WEBSCALE f5 FUJITSU 富士通ビー・エス・シー CYBERSPONSE digital shadows_ iboss ADAPTIVE SECURITY ManageEngine NETMOTION VARONIS ZYXEL ROHDE & SCHWARZ Cybersecurity NETACEA EC33 SHIELDX S SECURONIX Security Analytics. Delivered. Zingbox telenor RUCKUS™ SS8 an ARRIS company solarwinds msp Clearedin VERSA NETWORKS Zerum™ IT Engineering Simplified untangle lastline QOS Technol Thunder DNS family zone Retain Information Management Acquire Grow Open Text Confidential. ©2020 All Rights Reserved. 16#17Acquire: Our M&A Criteria Retain Information Management Acquire opentext Grow Leadership in Key Markets $ M Financially Compelling O Value for Customers Large Install Base 8 Mission Critical Strong IP Portfolio Solid Track Record of Operating Cash Flows and High-Teens ROIC Open Text Confidential. ©2020 All Rights Reserved. 17#18Acquire: Track Record of Success Founded out of University of Waterloo 1991 OpenText IPO on NASDAQ opentext™ 1996 2012 easylink Note: Timeline based on calendar year, including select transactions. 2014 GXS™ 2015 RECOMMİND hp ACTUATE The BIRT Company" HP CEM & CCM Software (1) 2016 1. CEM - Customer Experience and Content Management. CCM - Customer Communications Management. 2. Based on Company estimates and includes all acquisitions from Calendar 2012 to April 30, 2020. 3. Exclusive of Carbonite. See page 20 on OpenText's Investor Presentation dated August 1, 2019. DELLEMC Enterprise Content Division Joined TSX60 2017 GUIDANCE G SOFTWARE Average 2.1x Revenue multiple (²) 2018 18.7% ROIC in FY '19(3) Catalyst 2019 CARBONITEⓇ LIAISON 2020 XMedius Open Text Confidential. ©2020 All Rights Reserved. 18#19Proven Durable Business Model Annual Recurring Revenue (ARR) (US$ M) A-EBITDA & Margin (2), (3) (US$ M) 116% $1,080 FY'14 opentext $2,333 77% ARR in Q3 FY'20 TTM(1) Q3 FY'20 TTM 1. TM 2. 107% $538 33.1% FY'14 $1,115 36.8% Q3 FY'20 TTM +370 bps since FY'14 Annual Recurring Revenue represents 81% of Total Revenues in Q3 FY'20. Please see Appendix A "Use of Non-GAAP Financial Measures" in our Q3 FY20 Financial Business Results presentation for reconciliation of GAAP to Non- GAAP measures. 3. Refer to note 1 of our Fiscal 2019 10-K for details on the impact of recently adopted accounting standards on prior period results. Operating Cash Flows (³) (US$ M) 117% $417 FY'14 $904 Q3 FY'20 TTM Strong Annualized Performance Open Text Confidential. ©2020 All Rights Reserved. 19#20Growing ARR While Expanding Margin 54.2% 29.7% 26.1% 24.3% FY'11 29.1% opentext FY'12 Open Text ARR, License, and A-EBITDA (¹)-(2) Margin 31.1% 20.0% FY'13 33.1% 18.8% FY'14 33.7% 15.9% FY'15 36.8% 15.6% FY'16 34.7% 16.1% FY'17 36.2% 15.5% FY'18 38.4% 14.9% FY'19 1. Please see Appendix A "Use of Non-GAAP Financial Measures" in our Q3 FY20 Financial Business Results presentation for reconciliation of GAAP to Non-GAAP measures. 2. Refer to note 1 of our Fiscal 2019 10-K for details on the impact of recently adopted accounting standards on prior period results. 77.0% 36.8% 13.8% Q3 FY'20 TTM ARR % of Total Revenues A-EBITDA Margin License % of Total Revenues. Open Text Confidential. ©2020 All Rights Reserved. 20#21Total Growth Strategy: FY'20 Total Revenue Growth (US$ M) 11% CAGR $1,625 FY'14 opentext TM $3,030 Q3 FY'20 TTM 1. As of April 30, 2020. FY'20 Business Profile(1) Expect % change y/y: soe L License Cloud Customer Support Professional Services M&A Total Growth Expect to decline Low 20%'s growth Low single-digit growth Expect to decline Additive M&A revenues Mid to high single-digits Open Text Confidential. ©2020 All Rights Reserved. 21#22FY'20 Target Model Revenue Type: Annual Recurring Revenue (ARR) License Cloud Services and Subscriptions Customer Support Professional Services and Other Non-GAAP Gross Margin License Cloud Services and Subscriptions Customer Support Professional Services and Other Non-GAAP Gross Margin (1) Non-GAAP Operating Expenses: Research & Development Sales & Marketing General & Admin Depreciation A-EBITDA Margin(¹) Interest and Other Related Expense USD million Adjusted Tax Rate (2) Capital Expenditures opentext™ 1. Please see reconciliation of GAAP to Non-GAAP measures in our historical filings on Form 10K. 2. Please refer to historical filings, including our Forms 10-K and 10-Q, regarding the company's adjusted tax rate. 3. The ranges highlighted in green have been updated. This model is not guidance. Fiscal 2019 Results 75.1% 14.9% 31.7% 43.5% 9.9% 96.6% 57.8% 90.1% 21.8% 74.1% 11.0% 17.8% 6.9% 3.4% 38.4% $136.6 14% $64 Revised Fiscal 2020 Model (³) 76% -78% 13% -17% 34% - 38% 38% -42% 7% -11% 96% - 98% 58% - 60% 89% - 91% 18% - 20% 73% -75% 11% - 13% 18% - 20% 6% -8% 2% -4% 35% -36% $147 - $152 14% $72 - $77 Open Text Confidential. ©2020 All Rights Reserved. 22#23Carbonite Update and Revenue Impact • Expect revenue for the 2H of FY'20 to be above the prior range given of $195m to $200m, after purchase price accounting (PPA) and disruption of up to 10% for typical integration activities • Open Text will recognize $171.0M of deferred revenue over the life of the contracts after PPA adjustments totaling $74.7M (1) Q2A $3.1 opentext™ FY'20E Q3A $22.9 Q4E $16.4 Estimated PPA Amortization (Millions) Q1E $11.3 1. Unaudited and subject to measurement period adjustments. Q2E $6.3 FY'21E Q3E $3.5 Q4E $2.8 FY'22E+ $8.4 Total $74.7 Open Text Confidential. ©2020 All Rights Reserved. 23#24Strong Cash Flow and Balance Sheet Cash Generated for M&A TTM Q3 FY'20 (US$ M) OCF Less: Principal Less: CapEx Less: Dividends TTM Cash Generated for M&A $904 1. $10 $68 $188 $638 Documentum Acquisition Closing 2.50x Trended Consolidated Net Leverage Ratio (¹) 2.37x opentext™ Consolidated Net Leverage Ratio is calculated using bank covenant methodology. 2.61X 2.30x 2.01x 1.86x 1.72x 1.89x Q3 FY'17 Q4 FY'17 Q1 FY'18 Q2 FY'18 Q3 FY'18 Q4 FY'18 Q1 FY¹19 Q2 FY'19 1.70x 1.53x 1.48x Carbonite Acquisition. Closing 2.28x 2.25x Q3 FY'19 Q4 FY¹19 Q1 FY'20 Q2 FY'20 Q3 FY'20 Open Text Confidential. ©2020 All Rights Reserved. 24#25Strong Liquidity and Cash Position Current Liquidity (US$ M) Total Available & Committed Liquidity (¹) Capital Expenditures as % of Total Revenue (FY14 to Q3 FY'20 TTM) 4.5% 4.0% 3.5% 3.0% 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% 2.6% FY'14 opentext™ 4.2% FY'15 3.8% FY'16 3.5% FY'17 3.7% FY'18 $1,603 2.2% FY'19 2.3% Q3 FY'20 TTM 1. Excludes restricted cash. Includes Cash and the Undrawn Revolver of $150m as of March 31, 2020. Total cash & short-term investments at $1.453B (Mar 21/20) Cash Balance Trend Millions USD 1,800 1,600 1,400 1,200 1,000 800 600 400 200 1000 900 800 700 600 500 400 300 200 100 0 605 Q3F18 10 2020 10 2021 683 788 595 ÏÏ Q4F18 Q1F19 Q2F19 Q3F19 Q4F19 Q1F20 Q2F20 Q3F20 10 2022 ■TLB Debt Maturity Profile 150 600 765 10 10 2024 2023 Drawn RCF 933 941 11 999 850 2025 Undrawn RCF 900 2026 2027 2028 Senior Notes 1,453 675 900 2029 2030 Open Text Confidential. ©2020 All Rights Reserved. 25#26Open Text Business System Creates Strategic Value Total Growth ROIC Dividend, Capital Investment, Talent Investment opentext™ Strategic Acquisitions Integration Diligence پہا Disciplined Capital Allocation Retain Information Management Acquire Grow Customer Driven Innovation Open Text The Information Company Value Orientation Systems, Tools, Methods Key Metrics Operational Excellence Best Teams Win ARR, A-EBITDA $, OCF Open Text Confidential. ©2020 All Rights Reserved. 26#27Executive Leadership Team (ELT) Mark J. Barrenechea CEO and CTO Prentiss Donohue SVP, Partners & Alliances opentext™ Madhu Ranganathan EVP, CFO Paul Duggan SVP, Revenue Operations Muhi Majzoub EVP, Chief Product Officer Brian Sweeney SVP, CHRO Gordon Davies EVP, CLO & Corporate Development Doug Parker SVP, Corporate Development Ted Harrison EVP, Sales David Jamieson SVP, CIO James McGourlay EVP, Customer Operations Savinay Berry SVP, Cloud Service Delivery Craig Stilwell EVP, SMB & Consumer Sales Lou Blatt SVP, Chief Marketing Officer Open Text Confidential. ©2020 All Rights Reserved. 27#28Appendix opentext™ Open Text Confidential. ©2020 All Rights Reserved. 28#29opentext™ | Content Services As the leader in Content Services, we offer a comprehensive view of all information within the organization. Cloud Editions, our newest cloud- native software can run anywhere, making it simple and cost-effective to implement, maintain, and update. By deploying Content Services in the cloud, organizations can adapt and respond quickly to a changing market and deliver the best customer, partner, and employee experiences possible. ● Enables the use of analytics opentext™ 50031 Oly Inover Get 50580 M Courty DE EVS GmbH 50611 Oy Dis City Customer (43) Computer Mand Gren 50636 S Org 1000 Sales Org: 1000 Cash back campaign email B001xx 50031-Global Trade AG Country: DE innovate B M □ a innovate Dear Customer First Name Man Conoce Message Name + Q 03-Corespondence 04-Orts as-p 06-Qu opentext Exstream Communications Designer Global Trade AG (50031) innovate O POLKY SAP P P O at O ent 11 opentext Magellan Thursday 20 February 2020 Disruption Management Dashboard Event Impact opentext CARBONITE Coronavirus Core Share 40,652 Catalyst OpenText Cloud logins LIAISON OCE BO Ⓡ Products & Solutions - 00 00 WEBROOT Core Capture ANX Industries www BrightCloud INVESTIGATION OLENA'S P Services HIGHTAIL Timeline-2-20m-reg-12) POPIE easylink Ⓡ Support Trading Grid Open Text Confidential. ©2020 All Rights Reserved. covisint GXS 29 Environ KPI#30opentext™ | Business Network • 21 of the 25 world's largest supply chains in the world as identified by Gartner use the Open Text Business Network. BN enables the seamless, secure flow of information in the cloud, across an extended business ecosystem of people, systems, & things (IoT). BN simplifies B2B, offers insights to drive efficiencies and speed time-to-revenue across a complex network of connected devices, business partners & customers. opentext™ Community Manager View and manage all aspects of your trading community Overview My Trading Community Trading Partner Graph Community Reports Environment New Documents Call Off Order New Application Advice New Market Order New Cal-Off Onder Ⓡ 99- 0 (12) O m FINI opentext | Trading Grid Online Labor & Human Rights Avg. Ecovadis Score (220) OVERALL SCORE Draft Ship Notice Immediate Attention On TimeOrder Overdue Purchase Order Acknow (4) (228) Purchase Order to Acknowledge New Purchase Order Change Missed PO Commits opentext Active Orders 727 ESC Metrics Onboarding Activity Management Supply Chain Ops Avg. CSRHub Score (125) Custom Reports Custom View ASN Custom View ASN Summary Inventory Summary Invoice View 800 invoicing Summary opentext Trading Grid Analytics On Time 0 Total Partners 1234 Active Partners 1100 Onboarding Partners 134 0 10 Custom Field Management Health & Safety Avg. FHR Rating (560) All Custom Items Po Pending Shipment Goods Receipt Inventory Report Report-04 Top Partners by Ordered Amount TA 90+ 21 O (F opentext Lens Da Dey Pay n nutbord Metrics DISTI ASN Timeliness 100% 47 Punctual Shipments Pay Your Buyer From Dec 01, 2019 Data Timeliness Top 5 Suppliers Lah Supply Line Fill Rate 4% opentext Active Orders 1919 34% Appy Late Activities 181 Total Schedules Reports Delivery Punctuality 70% Dec 31, 2013 26% Delivery Punctuality Bottom 5 Suppliers Sp Mae Suppl opentext Active Orders DIDI Unit Fill Rate 0% Invoice Accuracy 100% On Time Pickups O 11 Supplier Count Open Text Confidential. ©2020 All Rights Reserved. 30 Value Fill Rate 0% Order Acceptand Late Shipments#31opentext™ | Cyber Resilience Cyber resilience is critical for protecting sensitive information • Reduces risk, detects & responds to cyberthreats • Webroot provides: o Endpoint security for consumers and businesses o Endpoint backup for protection against ransomware o Threat Intelligence for real-time defense against malicious sites opentext™ + Wo OVERVEN Ⓡ Case Endpoint Security 2 CAMPAIGN MANAGEMENT Camp Se 8 25 INFRASTRUCTURE DATA 750 128 16. M O PROCESSING Cey PRODUCT SERVICES UNITY API T2-201-reg-12) 5 MINS UNIVERSAL PROTECTION 3⁰ WEBROOT PLATFORM 95M+ CONNECTED SENSORS Pin ONS Protection 2. Security Product Aty GUIDANCE Ⓒ Show 10 S. Feedback Loop - E CAC 860980408060-6 10 het M M Se Me M ME hear P PE PE PE P The PurCole Ha Lapcal 116 Folder 10244 Nove 2012 251205 P 2301, 2557.833 14874 2.901.300 P 127AST P 4054724 O PA Open Text Confidential. ©2020 All Rights Reserved. 31#32opentext™ | Digital Experience A set of solutions to create and track customer interactions throughout their journey, integrated with ERP and CRM. • Capabilities to intelligently create, individualize, and deliver faster more personalized data driven customer experiences at scale. • Empowers sales and marketing teams to collaborate better and execute faster to create and retain customers for life. opentext™ opentext Experience insights Journey Touchpoints LLLL opentext Qfiniti 59.92% 13.48% 1111 Welcome to Experience Insights, Guy Hellier! 6▸ CO Campaign Comparison DICH D habbal 11.92% 111 2/2 - 5.99% 1.9% an II.. www Edit analysis Call Center Sentiment Topic Qini Explore customer sentiment Analysis type Drill down Choose this for collecting the number of discrete events for each additional tenis Possible ways to view the data: graph, bar chart, or pie chart LEARN MORE opentext Media Management Digital Hub Searched Assets Review task Back to review List Choose this for collecting the unique combination based on chosen classifications Possible ways to view the datatable or list approved? LEARN MORE> Changes needed Revise Approved Choose this for entering the JSON for field definitions directly Final approval Changes required LEARN MORE> 40 Open Text Confidential. ©2020 All Rights Reserved. 32 Assets approved? Notify Metadata open AM#33opentext™ | Advanced Technology Al technologies focus on improved decision making, automation and business optimization. • Derive value through data-driven decisions using analytics, machine learning, text mining, big data processing and enterprise-class Bl. • Digital process automation transforms organizations into digital, data-driven businesses. It simplifies and streamlines processes from front office to the back office. opentext™ Contact Form Workflow GDPR Dashboard Active Priority 12 IH opentext | Magellan Party Level BYTD Personal Information by Source and Smission Total Autonauly Proced 229 PERSONAL INFORMATION DOCUMENT ANALYSIS ENTITY ANALYSIS CONCEPT ANALYSIS SENTIMENT ANALYSIS METADATA STATS 5.2 Category Breakdown-YTD Personal information by Document Type AVIM Ture Dur 27 CSM 2018 Smart Migration CONTENT DESCRIPTION Aging Ratio Forecast 40 Employer Earnings Salary CONTENT ANALYSIS £1,500.00 Dati 30 A inni opentext Mage MORATION FORECAST Aging Content in Open Text Confidential. ©2020 All Rights Reserved. 33 40427#34opentext™ opentext™ The Information Company Open Text Confidential. ©2020 All Rights Reserved. 34#35opentext Thank you TM twitter.com/opentext in linkedin.com/company/opentext opentext.com

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