#1RYANAIR MORE CHOICE. LOWER FARES. GREAT CARE. Half-Year Results Nov 2019 RYANAIROW TRYAN FRYAM PRYANAIR#2#3#4Ryanair Wizz Europe's Lowest Fares easyJet Norwegian Lufthansa IAG AF/KLM Avg Competitor Fare (Source: FY results/Annual Reports) RYANAIR Avg. Fare €37 €47 €61 €91 €176 €191 €210 €129 Change -6% +3% +2% +14% -10% -1% -1% % > Ryanair +27% +65% +146% +376% +416% +468% +249% SEAT SALE FROM ONLY €14.99 RYANAIR MORE CHOICE. LOW FARES. GREAT CARE. 4#5Europe's Lowest Costs Wins! € per pax Staff/efficiency (py) Airport & Hand. Route Charges Own'ship & maint. S & M other Total %> Ryanair RYA 7 (6) * Incl. one-off exceptional gain on aircraft disposals RYANAIR 7 LO 5 6 4 29 WIZ 6 (5) 11 5 15 2* 39 +34% EZJ 10 (9) 21 5 9 8 53 +83% NOR 19 (17) 19 7 32 8 85 +193% E'Wings 19 (18) 33 7 21 34 114 +293% LUV 48 8 0 15 18 89 +207% 5#6#7Current Developments ✈ Lower fares & higher fuel drive airline failures/sales ✈ Cost control & cost leadership maintained ✈ OTP & guest satisfaction improves ✈ Substantial completion of union deals UK/Ger/It/Por/Ire ✈ New Environmental Policy - lower CO2 pax/km ✈ MAX-200s delayed to Q4 - could slip further, slower growth FY21 ✈ €700m buyback launched in May, over €250m returned to date RYANAIR#8Lower fares & higher oil drive failures/sales - Thomas Cook & FlyBMI (UK) - Aigle Azur, XL Airways (Fra), Primera (Spa) - Small Planet, Germania (Ger) ✈ Failures: ✈ For sale/sold: ✈ Closures/Cuts: RYANAIR Wow (Iceland), Adria (Slov) Condor (Ger), Alitalia (Ita), TAP (Por), FlyBe (UK) - Norweg (Bfs, Dub, Edi, Fco, Lpa, Lgw, Mad, Pmi & Tfs) - Ryr (Ace, Bfs, Gir, Ham, Tfs & Lpa), E'Wing (Cgn, Vie) - Wizz (Poz), Level (Vie) & EZJ (Opo, Vie) Blue Air (fleet cut 2214) 8#9#1095% 90% 85% 80% 75% 70% 65% 60% 55% 50% OTP Driving Guest Satisfaction Rostering failure ATC shortages strikes M Q1 FY18 Q2 FY18 Q3 FY18 Q4 FY18 Q1 FY19 Q2 FY19 RYANAIR OTP Improves Q3 FY19 Q4 FY19 Q1 FY20 Q2 FY20 Punctuality Rate my Trip -Cust Serv ✈ Investment in handling driving OTP to over 90% (excl. ATC) ✈ OTP improvement = Guest satisfaction at record levels 10#11Substantial Union Progress ✈ Union agreements in all major markets ✈ CLAs agreed in Italy, Ger, UK, Ire, Bel & Port ✈ Ongoing talks in Spain with pilots & c-crew ✈ Strikes in UK, Spa, Port all failed - under 5% support ✈ Surplus pilots & crew - T Cook, Aigle Azur & Adria fail, NAS closures - ✈ High pay & industry leading roster (5/4) – attractive employer ✈ Pilot turnover declines to almost zero RYANAIR 11#12#13#14#15#16#17#18#19