#1RYANAIR Low fares, great care Q3 Results - Jan. 24#2Europe's Lowest Cost Airline ✈ Lowest fare/lowest cost EU airline ✈ No. 1, Traffic: 183.5m (FY24) ✈ No. 1, OTP & reliability ✈ No. 1 EU ESG airline - Sustainalytics ✈ 300 MAX-10 order - Decade of Growth ✈ Fin. strength + lowest cost = L.T. winner 2 RYANAIR Low fares, great care BUZZ Lauda MALTA AIR POM RYAN RYANAIR ANGER: PINCH POINT A RYANAIR DANGER PIN PINCH PO#3Europe's No. 1 Coverage & Choice ✈94 bases 235 apts, 37 countries 3 574 aircraft - 374 on order ✈ 3,600 daily flights ✈ 300m pax p.a. FY34 RYANAIR Low fares, great care BUZZ Terceira Ponta Delgada Madeira Lanzarote Fuerteventura Tenerife (N) Tenerife (S) Gran Canaria LLauda Knock Shannon Kerry Glasgow (1) Glasgow (P) Derry Belfast Dublin Liverpool Cork Porto Lisbon Newquay Santiago Asturias Vigo Jerez Tangier Rabat Newcastle Teesside Leeds East Midlands Birmingham London (L) Norwich Cardiff London (ST) London (G) Bournemouth Marrakesh Essaouira Agadir Manchester Exeter Faro Seville Aberdeen Edinburgh Bristol La Rochelle Valladolid Nantes Ouarzazate Bordeaux Biarritz Madrid Santander Lourdes Vitoria Zaragoza Girona Barcelona Malaga Tetouan Nador Castellon Valencia Fez Beni-Mellal Errachidia Poitiers Almeria Eindhoven Maastricht Brussels (Z) Brussels (C) Luxembourg Paris (B) Vatry Tours Dole Strasbourg Oujda Clermont Grenoble Rodez Turin Cuneo Bergerac Toulouse Nimes Marseille Carcassonne Beziers Nice Perpignan Lille Limoges Brive Alicante Murcia Oslo (G) Torp MALTA AIR Aalborg Aarhus Billund Baden Reus Palma Menorca Alghero Ibiza Gothenburg Hamburg Amsterdam Bremen Münster (OS) Dortmund Paderborn Berlin Düsseldorf (w) Leipzig Cologne Frankfurt (H) Basel Milan (M) Verona Treviso Genoa Figari Örebro Pisa Copenhagen Malmo Nuremberg Växjö Cagliari Västerås Skellefteå Vienna Memmingen Salzburg Milan (B)- Parma Venice (M) Luleå Palermo Trapani (M) Dresden Prague Pardubice Brno Bologna Forli Perugia Rome (C) Rome (F) Naples Szczecin Olsztyn-Mazury Bydgoszcz Poznan Malta Klagenfurt Zagreb Pula Rijeka Trieste Lamezia Lapland Visby Bari Stockholm (A) Gdansk Wroclaw Osijek Banja Luka Zadar Sarajevo Rimini Split Ancona Dubrovnik Pescara Podgorica Tirana Brindisi RYANAIR Catania Warsaw (M) Warsaw (C) Lodz Lublin Katowice Ostrava Krakow Rzeszow Poprad-Tatry Kosice Bratislava Palanga Budapest Crotone Niš Tempere Kefalonia Zakynthos Kaunas Kalamata Riga Corfu Preveza Thessaloniki Sofia Chania Cluj Helsinki Vilnius Tallinn Bucharest Plovdiv Lappeenranta Skiathos Athens Santorini Heraklion laşi Mykonos Kos Bodrum Varna Burgas Rhodes Dalaman Paphos Larnaca Tel Aviv RYANAIRS Amman Aqaba#4Europe's Lowest Costs - Gap Widens vs US Carriers € per pax Staff/Efficiency Airport & Hand. Route Charges Own'ship & Maint. S, M & Other Unit Cost Ex Fuel (i) Net Fin. (Inc.) / Exp. The Gap Widens: 4 (ii) RYANAIR Low fares, great care (i) Net interest income/expense (ii) Source: latest FY Results. RYA & Wizz based on 9mth YTD data at 31 Dec. RYA 8 8 5 8 4 33 (0.3) 32.7 BUZZ WIZ 8 14 5 16 4 48 1.6 49.6 Lauda EZJ 13 33 6 14 13 79 0.7 79.7 MALTA AIR LUV 75 12 18 27 132 (2.3) 129.7 AAL 64 13 30 57 164 6.8 171.2 RYANAIR DAL 71 41 24 55 191 3.8 194.8 UAL 83 17 30 76 207 6.3 213.3 RYANAIR#55 Q3 FY24 Results Guests (m) Load Factor Revs. (€bn) Op. costs (€bn) PAT (€m) 9mth PAT (€m) RYANAIR Low fares, great care Q3 FY23 38.5 93% €2.31bn €2.15bn €211m €1.58bn BUZZ Q3 FY24 Lauda 41.4 92% €2.70bn €2.72bn €15m €2.19bn +7% -1pt +17% +26% -93% +39% MALTA AIR RYANAIR RYANAIR#6Ind. Leading Balance Sheet (BBB+) Assets Cash Total Accruals Debt S/H Funds Total RYANAIR Low fares, great care BUZZ Mar. 23 (€'bn) 11.7 4.7 16.4 6.6 4.2 5.6 16.4 Lauda Dec. 23 (€'bn) 12.6 2.9 15.5 4.8 2.8 7.9 15.5 *MALTA AIR B737 fleet debt free Strong liq. post bond & €1.9bn capex Net Cash: €0.15bn - Dec. 23 RYANAIR RYANAIRA#7Fortress Balance Sheet Drives Growth → Modest debt profile: Sep. 25 - €0.85bn May 26 - €1.20bn ✈ Capex: B-8200 falling (FY25 €1.3bn) ✈ B737 fleet debt free ✈ Cash flows rising as capex falls ✈2 year capex holiday & NG disposals ✈ Cost adv. widens as comps. rising debt & fleet costs ✈ Return surplus cash to shareholders RYANAIR Low fares, great care 7 BUZZ Lauda MALTA AIR RYANAIR RYANAIR RYANAIRA YANAIR#8Current Developments ✈ Sudden removal by OTA Pirates in Dec. welcome - protects c'mers ✈ Hedged 65% of FY25 fuel @ $79bbl - €450m saving secured ✈ S.24 EU cap. constrained (consol., P&W, OEM delivs.) ✈ Boeing deliv. delays slows growth - MAX-9 grounding ➜ Record S.24 sched. (+9%) — 2,600 routes incl. dom. Morocco ✈ MSCI ESG rating upgrade from 'BBB' to 'A' ✈ Interim div. of €0.175 per share payable 28 Feb. ∞ RYANAIR Low fares, great care BUZZ Lauda MALTA AIR RYANAIR RYANAIRA#9✈RYA removed from most 'OTA' Pirate sites in Dec. Pressure from Consumer Protection Agencies? IRE High Court ruling – inj. against Flightbox (unlawful scraping) RYA KYP (Know Your Passenger) cust. initiatives (verification) - OTA Pirate Sites - ✈ Good for consumers - no o/chgs., scams or fake details ✈ Cuts LF c.1% / 2% Dec. & Jan. & softer yields in Q4 9 ✈ Long term win - work with "honest" OTAS (Google flights / Lov. Hols.) ✈ Lov. Hols. & Kiwi (OTAS) reach "honest" agree with RYA - no o/chgs. RYANAIR Low fares, great care BUZZ Lauda MALTA AIR The Telegraph Ryanair refund left me out of pocket with customers directly. This is why Ryanair insists that customers booking through third parties "verify their booking with the airline before they travel, or when they have a customer On August this year, I bookand two tolto Knock in Ireland, through online agent Lastminute, in order to attend alamily wedding next month. They cost a total of However, the flights were cancelled by Hymair on August 30. We requested a refund via Lastminute's website, only to be bald we must go through Byas motion and 15344 was deposited in my wallet Ryanair's website. I told Lastminute about the wall to be remaid in full. I asked Lastminute to look into your case. It says the cost of the flights was refunded directly to you via the wallet. I pointed out that this still left £68.15 outstanding. Lastminute says this amount is non-refundable. It covers the agency's commission and fees for "sup- plementary services" such as its so-called Flexible fares, which allow for certain date and time changes. Ryanair will not refund travel agents for canceled flights, but the cus tomer has completed the verification process, the refund is placed in an online wallet. Customers can either withdraw that may using the original payment method, or use it to book RYANAIR RYANAIRS UK