#1Investor Relations Management System of China Merchants Bank Co., Ltd. Chapter One General Provisions Article 1 For the purpose of strengthening the communications between China Merchants Bank Co., Ltd. (hereinafter referred to as the "Company") and investors and potential investors (hereinafter collectively referred to as “investors”), promoting investors' understanding and recognition of the Company and enhancing the investment value of the Company, the Company has established the investor relations management system in accordance with the Company Law of the People's Republic of China, the Securities Law of the People's Republic of China, the Notice Concerning the Encouragement of Listed Companies to Strengthen Investor Relations Management issued by the China Securities Regulatory Commission, the Rules Governing the Listing of Securities on Shanghai Stock Exchange, as well as the Articles of Association of China Merchants Bank Co., Ltd, and other relevant laws, rules regulations. Chapter Two Purpose, principles and objectives of investor relations management Article 2 Investor relations management is various investor relations activities conducted by the Company with an aim to strengthen the communication between the Company and the investors and to promote investors' understanding of the Company. Article 3 The purpose of investor relations management is: 1. To promote investors' understanding and recognition of the Company through sufficient disclosure of information; 2. To establish a corporate culture of respecting investors; 3. To foster corporate integrity and self-discipline and to have operation and practices well regulated; 4. To enhance transparency and improve corporate governance structure; 5. To ultimately realize enterprise value and maximize shareholder value. -1-#2Article 4 Basic principles of investor relations management 1. disclosing information in accordance with laws and regulations; 2. full disclosure of information; 3. treating all investors on equal basis; 4. operating businesses with high efficiency and at low costs. Article 5 The objects of investor relations management: 1. Investors (including registered investors and potential investors); 2. Securities analysts; 3. Mass media, such as the financial media and media covering the banking sector; 4. Relevant government bodies, including securities supervisory authorities; 5. Other relevant individuals and institutions. Chapter 3 The Content, Duties and Manners of Investor Relations Management Article 6 The following constitute the content of the Company's investor relations management: 1. The development strategy of the Company; 2. Other information about the Company's business, management, finance and operation; 3. The information about resolutions passed by shareholders' general meetings and Board meetings; 4. Other corporate information of interest to investors. -2-#3Article 7 Secretary to the Board is the responsible officer for investor relations management of the Company. The Office of the Board of Directors is the functional department in charge of investor relations management of the Company, which is responsible for the daily affairs of investor relations management. Article 8 The relevant staff of the Office of the Board of Directors can attend important meetings such as corporate strategy conferences, regular operational meetings, working capital analysis meetings, budget preparation meetings etc. of the Company, and they may make inquiries to each relevant department and request for relevant written materials. Article 9 The major investor relations management functions performed by the Office of the Board of Directors include: 1. To establish the investor relations management system. According to relevant laws and regulations, the office is responsible for establishing investor relations management system of the Company and regulating the Company's investor relations activities; 2. To set the goals and plan for investor relations activities. According to the current situation of investor relations activities and in line of the Company's business and development plans, the Office of the Board of Directors defines the goals of the Company's investor relations activities and set the plans for the investor relations activities, including the formulation of such action plans as the study and analysis of investor relations, information disclosure and communications, arrangements, corporate presentation and cooperation with media, etc.; meetings 3. To study and analyze the Company's investor relations. To study and analyze the relevant policies, laws and regulations of the regulatory authorities and thoroughly understand the spirits of such policies, laws and regulations; to conduct statistical analysis on investors' behaviours and to have in-depth understanding of preferences of the investing community; to study in details the trends of macro-economy and the development of the financial sector, the changes in the government's monetary policies and policies towards the financial sector and the changes in the development of capital market; to participate in the formulation of corporate development strategies; and to periodically or from time to time write reports on the Company's investor relations for the Board's consideration in decision-making. -3-#44. Meetings arrangements. Responsible for arranging for shareholders' meeting, extraordinary general meeting and board meeting; 5. Information Disclosure. To participate in the preparation of the Company's annual report, interim report and quarterly report, and release such reports in a timely manner. To release notices when necessary. 6. Communication with investors. To organize events such as analyst meetings, results publication meetings, road shows etc. according to the Company's developments and its investor relations action plan. To communicate with investors and feed back investors' comments and expectations to the Board of Directors and other decision-making departments of the Company in a timely manner; 7. Investors reception. To receive visiting investors and keep in touch with institutional investors, securities analysts and small and medium-size investors, with an aim of maintaining investors' interest in the Company; 8. Public relations. To establish and maintain good public relations with the regulatory authorities, industry associations, stock exchanges and share registrar and clearing houses; 9. Construction of online information platform. To maintain an investor relations corner in the Company's website, update the online information, and to facilitate investors' enquiry; 10. Cooperation with media. To enhance cooperation with the financial media and assist them in producing objective media reports. To participate in arranging media interviews with the senior management and other key personnel; 11. Horizontal interaction. To cooperate and have exchanges of views with investor relations management departments of other listed companies, professional consultancy firms in investor relations and financial relations management; 12. Other works conducive to improvement of investor relations management. Article 10 The communications channels between the Company and investors include but not limited to the following: -4-#51. Announcements, including periodic reports and announcements of other nature; 2. General meetings; 3. Website of the Company; 4. mailing; 5. handling enquiries by telephone; 6. Media interviews and coverage; 7. Analyst meetings; 8. Meetings to present financial results; 9. Advertisements or other promotional materials; 10. Communicating with investors in person; 11. On-site visits; 12. Roadshows; 13. Questionnaires; 14. Others. Article 11 China Securities Journal, Shanghai Securities News and Securities Times and the website of Shanghai Stock Exchange are the designated newspapers and website for disclosure of the Company's information. Disclosure of information in accordance with laws, regulations and the relevant requirements of Shanghai Stock Exchange is required to be made in the above newspapers and websites within specified time. Article 12 The Company may engage professional investor relations consultant to provide advice on, formulate plans and handle investor relations issues, including media relations, development strategy, investor relations management training, risk management, analyst meetings and arrangement for presentations of financial results as and when needed and under suitable circumstances. Article 13 Chapter Four Supplementary provisions The Board of Directors of the Company is vested with the right to interpret this system. . Article 14 This system takes effect from the date on which it is reviewed and approved by the Board of Directors of the Company. -5-