#14Q21 EARNINGS PRESENTATION JANUARY 27, 2022 jetBlue C-GP JH 000000000000000000000 APUA220-300 ietBlue jetblue.com jetBlue#2SAFE HARBOR This Presentation (or otherwise made by JetBlue or on JetBlue's behalf) contain various forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act, which represent our management's beliefs and assumptions concerning future events. These statements are intended to qualify for the "safe harbor" from liability established by the Private Securities Litigation Reform Act of 1995. When used in this document and in documents incorporated herein by reference, the words "expects,” “plans,” “anticipates,” “indicates," "believes," "forecast," "guidance," "outlook," "may," "will," "should,” “seeks,” “targets” and similar expressions are intended to identify forward-looking statements. Forward-looking statements involve risks, uncertainties and assumptions, and are based on information currently available to us. Actual results may differ materially from those expressed in the forward-looking statements due to many factors, including, without limitation, the coronavirus ("COVID-19") pandemic, and the outbreak of any other disease or similar public health threat that affects travel demand or behavior; restrictions on our business related to the financing we accepted under various federal government support programs such as the Coronavirus Aid, Relief, and Economic Security Act, the Consolidated Appropriations Act, and the American Rescue Plan Act; our significant fixed obligations and substantial indebtedness; risk associated with execution of our strategic operating plans in the near-term and long-term; the recording of a material impairment loss of tangible or intangible assets; our extremely competitive industry; volatility in financial and credit markets which could affect our ability to obtain debt and/or lease financing or to raise funds through debt or equity issuances; volatility in fuel prices, maintenance costs and interest rates; our reliance on high daily aircraft utilization; our ability to implement our growth strategy; our ability to attract and retain qualified personnel and maintain our culture as we grow; our reliance on a limited number of suppliers, including for aircraft, aircraft engines and parts and vulnerability to delays by those suppliers; our dependence on the New York and Boston metropolitan markets and the effect of increased congestion in these markets; our reliance on automated systems and technology; the outcome of the lawsuit filed by the Department of Justice and certain state Attorneys General against us related to our Northeast Alliance entered into with American Airlines, our being subject to potential unionization, work stoppages, slowdowns or increased labor costs; our presence in some international emerging markets that may experience political or economic instability or may subject us to legal risk; reputational and business risk from information security breaches or cyber-attacks; changes in or additional domestic or foreign government regulation, including new or increased tariffs; changes in our industry due to other airlines' financial condition; acts of war or terrorism; global economic conditions or an economic downturn leading to a continuing or accelerated decrease in demand for air travel; adverse weather conditions or natural disasters; and external geopolitical events and conditions. It is routine for our internal projections and expectations to change as the year or each quarter in the year progresses, and therefore it should be clearly understood that the internal projections, beliefs, and assumptions upon which we base our expectations may change prior to the end of each quarter or year. Given the risks and uncertainties surrounding forward-looking statements, you should not place undue reliance on these statements. You should understand that many important factors, in addition to those discussed or incorporated by reference in this Presentation, could cause our results to differ materially from those expressed in the forward-looking statements. In light of these risks and uncertainties, the forward-looking events discussed in this Presentation might not occur. Our forward-looking statements speak only as of the date of this Presentation. Other than as required by law, we undertake no obligation to update or revise forward-looking statements, whether as a result of new information, future events, or otherwise. This Presentation also includes certain "non-GAAP financial measures" as defined under the Exchange Act and in accordance with Regulation G. We have included reconciliations of these non-GAAP financial measures to the most directly comparable financial measures calculated and provided in accordance with U.S. GAAP within this Presentation.#34Q 2021 EARNINGS UPDATE ROBIN HAYES CHIEF EXECUTIVE OFFICER#4POSITIONING FOR LONG-TERM FINANCIAL STRENGTH ● ● 4Q 2021 EARNINGS jetBlue GAAP loss per share of ($0.40); non-GAAP loss per share of ($0.36) (1) • Revenue down (9.7%) Yo2Y; CASM up 14.4% Yo2Y (GAAP); CASM ex-Fuel up 16.3% Yo2Y (non-GAAP) (1) Adjusted EBITDA of $31M (1) versus expected range of ($50M) - $50M (1) 4Q 2021 BALANCE SHEET In 4Q21, paid down approximately $120M of debt $2.8B of liquidity at 4Q close, equal to 35% of 2019 revenue Adjusted Debt to Cap ratio at 53% (1) (2) (1) Refer to reconciliations of non-GAAP financial measures in Appendices A & B (2) As of December 31, 2021 ● ● ● ● ● 1Q 2022 OUTLOOK Capacity between (1%) -2% vs 1Q 2019 Revenue down between (11%) - (16%) vs 1Q 2019 CASM ex-Fuel up between 13% - 15% vs 1Q 2019 (1) FY 2022 OUTLOOK Capacity up between 11% -15% vs 2019 CASM ex-Fuel up between 1% 5% vs 2019 4#5PAVING A PATH TOWARDS VALUE CREATION jetBlue COMMERCIAL Pulling unique levers and planning to serve a record number of customers Capitalizing on Northeast Alliance to unlock value and promote competition Increasing choice and lowering fares through Fare Options Evolving True Blue to reward loyal customers and drive value COSTS Keeping our relentless focus on costs to deliver sustained profitability Normalizing aircraft utilization to historical levels Ramping planned cost initiatives with a focus on productivity Leveraging investments in technology CAPITAL ALLOCATION Executing a measured approach to capital allocation to maximize value Maintaining relative balance sheet strength Investing in margin-accretive aircraft for future growth Targeting investment grade credit metrics Restoring earnings and expanding margins to beyond 2019 levels 5#6ACCELERATING JETBLUE TRAVEL PRODUCTS REVENUE GROWTH jetBlue vacations paisly by jetBlue Other Offerings jetBlue ● ● ● ● ● ● ● ● Drivers of 2021 Growth Differentiated offering (Insider Experience, VIP hotels, etc.) True Blue integration Launched new experience moving away from 3rd party white label sites Optimized experience for car rental purchases Started to expand to broader travel True Blue integration Introduction of new digital touch points Evolved insurance offering due to COVID related Customer needs Expanded up-funnel awareness Improved merchandizing Expected drivers of 2022 growth ● ● ● ● Enhanced cross-selling capabilities Larger paid marketing investment Building traction with flight + cruise. offering Expanded lodging Revamped user experience Awareness campaign Further insurance product innovation serving our Customer base Opening additional touch points Progress on KPIs 50% commissions revenue growth vs 2019 $45M EBIT in 2021, despite intermittent demand Strong momentum towards $100M EBIT run-rate Accelerated take-rate for each key product category, with potential for even further upside 6#7LEADING THE INDUSTRY IN ESG EFFORTS jetBlue FOCUS AREAS Sustainability Diversity, Equity & Inclusion ● ● HIGHLIGHTS / KEY DEVELOPMENTS ● Affirmed commitments to sustainability and diversity at IATA's Annual General Meeting and World Aviation Festival Formed the Aviation Climate Taskforce with nine other airlines and BCG to accelerate emerging technologies to decarbonize aviation Launched Sustainable Travel Partners program, enabling corporate customers to purchase SAF certificates • Women represent -40% of our first group of selected Gateway Direct candidates People of color represent more than 44% of our Gateway Select classes Crew members logged over 40,000 volunteer hours in 2021 7#8COMMERCIAL UPDATE & OUTLOOK JOANNA GERAGHTY PRESIDENT & CHIEF OPERATING OFFICER#9MANAGING NEAR-TERM VOLATILITY; PLANNING FOR STRONG 2022 jetBlue (11.8%) REVENUE GROWTH VERSUS 2019 (7.6%) Actual (9.8%) Oct '21 Nov '21 Dec '21 *Denotes guidance Estimate (5.5%) 3Q21 (9.7%) (11%) - (16%) 4Q21 1Q22* ● Strong revenue momentum in 4Q21 until Omicron wave Surge in case counts disproportionately impacted the Northeast and international leisure during late 4Q21 - Expect demand improvement sequentially throughout first quarter and beyond - Elevated cancels and refunds offset by strong holiday peaks - Omicron timing greatly impacted first half of 1Q22, but trends have inflected meaningfully, with recent net revenue builds 30 points above first week of January Expect leisure and business travel recovery to resume pre-Omicron trajectory with strong sequential growth Premium leisure continues to be a tailwind, with Mint cabin outperforming during the holidays vs. pre-pandemic levels 9#10REMAINING NIMBLE WITH CAPACITY WHILE RAMPING FOR RECORD YEAR jetBlue (5.4%) 4Q21 ASM GROWTH VERSUS 2019 Flown (15.2%) FY21 *Denotes guidance Estimate (1%) -2% 1 1Q22* 11% -15% FY22* • 1Q22 and FY22 capacity plan assumes demand regains momentum - - Normalizing aircraft utilization throughout the year; expecting demand to accelerate throughout 2022 Remaining nimble in reacting to environment Strengthening network and relevance and gaining corporate share Reduced capacity plan by ~5 points for 1Q22 due to Omicron impact - Driving efficient growth with full year double-digit capacity growth on low-single-digit departure growth Over 75% of JetBlue's 2022 growth to be deployed in the Northeast Through NEA, intend to gain larger share of business travel with expansive network and robust schedules 10#11FINANCIAL UPDATE & OUTLOOK URSULA HURLEY CHIEF FINANCIAL OFFICER#12SUMMARY FINANCIALS 4Q 2021 jetBlue METRIC Revenue (US$ million) Operating Expenses (GAAP) Operating Expenses (Non-GAAP) (1) EBITDA (Adjusted) (US$ million) (1) Earnings/(Loss) per Diluted Share (GAAP) Earnings/(Loss) per Share (¹) (Non-GAAP) (1) (1) Refer to reconciliations of non-GAAP financial measures in Appendix A 4Q 2021 1,834 1,953 1,945 31 (0.40) (0.36) 4Q 2019 2,031 1,804 1,803 368 0.56 0.56 Change vs $19 (10%) 8% 8% (92%) NM NM 12#13PRIORITIZING COST CONTROL (5.4%) CASM EX-FUEL VERSUS 2019 Actual 4Q21 (1%) - 2% ASM 16.3% Estimate 1Q 22* I 13% 15% CASM ex-Fuel (1) 14.4% CASM 13% 15% ● Confident in plan to maintain competitive cost structure COVID related crew cancels resulted in higher incremental costs; expect efficiencies going forward as schedule settles into a 'new normal' Excluding impact of transitory headwinds, CASM ex-Fuel would be 8% to 10% Yo3 in 1Q22 Sequential progress expected throughout 2022 as JetBlue restores aircraft utilization to serve expected demand recovery and transitory headwinds. dissipate jetBlue *Denotes guidance (1) Operating expenses excluding special items; refer to reconciliations of non-GAAP financial measures in Appendix A 13#14OFFSETTING HEADWINDS TO DRIVE LOWER UNIT COSTS IN FY2022 Expected 2022 CASM ex-Fuel versus 2019 jetBlue ~2-4 pts NEA Investments ~2 pts Maintenance ~1 pts Pilot Contract ~(2 pts) ~(2 pts) Productivity and Other Cost Initiatives Business Partner Initiatives ~1-5 pts 2022 CASM-ex 14#15MAINTAINING RELATIVE BALANCE SHEET STRENGTH ● jetBlue 55% LEVERAGE Adjusted Debt to Cap (1) 53% 53% Jun 30 2021 Sep 30 2021 Dec 31 2021 Deleveraging the balance sheet remains a top priority Measured progress towards investment grade metrics (1) Refer to reconciliations of non-GAAP financial measures in Appendix B PRINCIPAL PAYMENTS Scheduled Principal Payments $294 $220 $74 3Q21 $117 $17 $100 4Q21 Principal Prepayments $1,892 $1,509 $383 FY21 In 4Q21, paid off $117 million in debt For FY21, paid down $1.9 billion in debt, driving interest expense savings of -$33 million in 2021. 15#16SUMMARY OF CURRENT GUIDANCE FOR 1Q 2022 jetBlue METRIC Available Seat Miles (ASMS) Revenue CASM ex-Fuel Operating Expenses Related to Other Non-Airline Businesses Estimated Fuel Consumption in Gallons Estimated Fuel Price per Gallon Tax Rate Capital Expenditures Note: Fuel price based on forward curve as of January 14, 2022. Guidance (1%)-2% Yo3 (11%) - (16%) Yo3 13% -15% Yo3 -$15 million ~195 million $2.59 -28% -$175 million 16#17jetBlue QUESTIONS? WELCOME ABOARD DIRECTV MOVIES MY TRIP SHOWS THE JETBLUE EXPERIENCE#184Q 2021 FINANCIAL RESULTS jetBlue * Refer to reconciliations of non-GAAP financial measures in this Appendix A US$ Millions Total operating revenues Aircraft fuel and related taxes Salaries, wages and benefits Landing fees and other rents Depreciation and amortization Aircraft rent Sales and marketing Maintenance, materials and repairs Other operating expenses Special items Operating Income/(Loss) Other Income/(Expense) Income/(Loss) before income taxes Income tax expense/(benefit) NET INCOME/(LOSS) Pre-Tax Margin Earnings/(Loss) per Diluted Share (GAAP) Adj. Pre-Tax Margin* Adj. Earnings/(Loss) per Share (Non-GAAP)* 4Q 2021 1,834 463 640 157 142 24 54 153 312 8 (119) (44) (163) (34) (129) (8.9%) ($0.40) (7.9%) ($0.36) 4Q 2019 2,031 455 589 112 140 23 75 137 272 1 227 (7) 220 59 161 10.8% $0.56 10.9% $0.56 Change vs '19 (9.7) 1.8 8.7 40.1 1.5 3.9 (28.9) 11.5 14.8 NM NM 533.7 NM NM NM (19.7) pts (18.8) pts 18#19APPENDIX A Non-GAAP Financial Measures JetBlue uses non-GAAP financial measures in this presentation. Non-GAAP financial measures are financial measures that are derived from the consolidated financial statements, but that are not presented in accordance with generally accepted accounting principles in the United States, or GAAP. We believe these non-GAAP financial measures provide a meaningful comparison of our results to others in the airline industry. and our prior year results. Investors should consider these non-GAAP financial measures in addition to, and not as a substitute for, our financial performance measures prepared in accordance with GAAP. Further, our non-GAAP information may be different from the non-GAAP information provided by other companies. The information in Appendices A and B provides an explanation of each non-GAAP financial measure and shows a reconciliation of non-GAAP financial measures used in this presentation to the most directly comparable GAAP financial measures. jetBlue 19#20Operating expense per available seat mile, excluding fuel and related taxes, other non-airline operating expenses, and special items ("CASM Ex-Fuel") Operating expenses per available seat mile, or CASM, is a common metric used in the airline industry. We exclude aircraft fuel and related taxes, operating expenses related to other non- airline businesses, such as JetBlue Technology Ventures and JetBlue Travel Products, and special items from operating expenses to determine CASM ex-fuel, which is a non-GAAP financial measure. In 2021, special items include contra-expenses recognized on the utilization of federal grants received under various payroll support programs, contra-expenses recognized on the Employee Retention Credits (ERCS) provided by the CARES Act, and one-time costs related to the ratification of the collective bargaining agreement with our inflight crew members. Special items for 2019 include one-time costs related to our Embraer E190 fleet transition and the implementation of our pilots' collective bargaining agreement. With respect to JetBlue's CASM ex-fuel guidance, JetBlue is unable to provide a reconciliation of the non-GAAP financial measure to GAAP because the excluded items have not yet occurred and cannot be reasonably predicted. The reconciling information that is unavailable would include a forward-looking range of financial performance measures beyond our control, such as fuel costs, which are subject to many economic and political factors. Accordingly, a reconciliation to CASM is not available without unreasonable effort. jetBlue Total operating expenses Less: Aircraft fuel and related taxes Other non-airline expenses Special items Operating expenses, excluding fuel $ $ $ NON-GAAP FINANCIAL MEASURE RECONCILIATION OF OPERATING EXPENSE PER ASM, EXCLUDING FUEL ($ in millions, per ASM data in cents) (unaudited) 1,953 463 12 8 1,470 2021 $ Three Months Ended December 31, per ASM 12.84 3.04 0.08 0.06 9.66 $ $ 1,804 455 12 1 1,336 2019 $ $ per ASM 11.22 2.83 0.08 8.31 $ $ $ 6,117 1,436 43 (833) 5,471 2021 $ Twelve Months Ended December 31, per ASM 11.30 2.65 0.08 (1.54) 10.11 $ $ $ 7,294 1,847 46 14 5,387 2019 $ per ASM 11.43 2.89 0.08 0.02 8.44 20#21Earnings before interest, taxes, depreciation, amortization, and special Items Earnings before interest, taxes, depreciation, and amortization (EBITDA) is a non-GAAP financial measure. We believes this measure allows investors to better understand the financial performance of the company by presenting earnings from our business operations without including the effects of capital structure, tax rates, depreciation, and amortization. We further adjusted EBITDA to account for the impact of special items which are unusual or infrequent in nature. jetBlue Net income (loss) Less: Interest (expense) Capitalized interest Gain (loss) on equity investments Interest income and other Add back: Income tax expense (benefit) Depreciation and amortization NON-GAAP FINANCIAL MEASURE EARNINGS BEFORE INTEREST, TAXES, DEPRECIATION, AMORTIZATION, AND SPECIAL ITEMS (in millions) (unaudited) Earnings before interest, taxes, depreciation, and amortization Add back: Special items Earnings before interest, taxes, depreciation, amortization, and special items $ Three Months Ended December 31, (129) $ (39) 3 2021 (10) 2 (34) 142 23 8 31 $ 2019 161 (22) 4 11 59 140 367 1 368 $ $ Twelve Months Ended December 31, 2021 (182) (192) 12 44 (47) (81) 540 460 (833) (373) $ $ $ 2019 569 (79) 14 15 18 199 525 1,325 14 1,339 21#22Operating expense, income (loss) before taxes, net income (loss) and earnings (loss) per share, excluding special items and gain (loss) on equity investments Our GAAP results in the applicable periods were impacted by credits and charges that were deemed special items. In 2021, special items include contra-expenses recognized on the utilization of federal grants received under various payroll support programs, contra-expenses recognized on the Employee Retention Credits (ERCs) provided by the CARES Act, and one-time costs related to the ratification of the collective bargaining agreement with our inflight crew members. Special items for 2019 include one-time costs related to our Embraer E190 fleet transition and the implementation of our pilots' collective bargaining agreement. Certain gains and losses on our equity investments were also excluded from our 2021 and 2019 GAAP results. We believe the impact of these items distort our overall trends and that our metrics are more comparable with the presentation of our results excluding the impact of these items. The table below provides a reconciliation of our GAAP reported amounts to the non- GAAP amounts excluding the impact of these items. jetBlue NON-GAAP FINANCIAL MEASURE RECONCILIATION OF OPERATING EXPENSE, INCOME (LOSS) BEFORE TAXES, NET INCOME (LOSS) AND EARNINGS (LOSS) PER SHARE EXCLUDING SPECIAL ITEMS AND GAIN (LOSS) ON EQUITY INVESTMENTS (in millions, except per share amounts) (unaudited) Total operating revenues Total operating expenses Less: Special items Total operating expenses excluding special items Operating income (loss) Add back: Special items Operating income (loss) excluding special items Operating margin excluding special items Income (loss) before income taxes Add back: Special items Less: Gain (loss) on equity investments Income (loss) before income taxes excluding special items and gain (loss) on equity investments Pre-tax margin excluding special items and gain on equity investments Net income (loss) Add back: Special items Less: Income tax (expense) benefit related to special items Less: Gain (loss) on equity investments Less: Income tax (expense) benefit related to gain (loss) on equity investments Net income (loss) excluding special items and gain (loss) on equity investments Earnings (Loss) Per Common Share: Basic Add back: Special items, net of tax Less: Gain (Loss) on equity investments, net of tax Basic excluding special items and gain (loss) on equity investments Diluted Add back: Special items, net of tax Less: Gain (Loss) on equity investments, net of tax Diluted excluding special items and gain (loss) on equity investments $ $ $ $ $ $ $ $ $ $ $ $ $ Three Months Ended December 31, 2021 1,834 1,953 8 1,945 (119) 8 (111) -6.0% (163) 8 (10) (145) -7.9% (129) 8 2 (10) 3 (116) (0.40) 0.02 (0.02) (0.36) (0.40) 0.02 (0.02) (0.36) $ $ $ $ $ $ $ $ $ $ $ $ $ 2019 2,031 1,804 1 1,803 227 1 228 11.2% 220 1 221 10.9% 161 1 162 0.56 0.01 0.57 0.56 0.56 $ $ $ $ $ $ $ $ $ $ $ $ $ Twelve Months Ended December 31, 2021 6,037 6,117 (833) 6,950 (80) (833) (913) -15.1% (263) (833) 44 (1,140) -18.9% (182) (833) (249) 44 (13) (797) (0.57) (1.84) 0.10 (2.51) (0.57) (1.84) 0.10 (2.51) $ $ $ $ $ $ $ $ $ $ $ $ $ 2019 8,094 7,294 14 7,280 800 14 814 10.1% 768 14 15 767 9.5% 569 14 4 15 (4) 568 1.92 0.04 0.04 1.92 1.91 0.03 0.04 1.90 22#23APPENDIX B: CALCULATION OF LEVERAGE RATIOS Adjusted debt to capitalization ratio Adjusted debt to capitalization ratio is a non-GAAP financial metric which we believe is helpful to investors in assessing the company's overall debt profile. Adjusted debt includes aircraft operating lease liabilities, in addition to total debt and finance leases, to present estimated financial obligations. Adjusted capitalization represents total equity plus adjusted debt. jetBlue Long-term debt and finance leases Current maturities of long-term debt and finance leases Operating lease liabilities - aircraft Adjusted debt NON-GAAP FINANCIAL MEASURE ADJUSTED DEBT TO CAPITALIZATION RATIO (in millions) (unaudited) Long-term debt and finance leases Current maturities of long-term debt and finance leases Operating lease liabilities - aircraft Stockholders' equity Adjusted capitalization Adjusted debt to capitalization ratio December 31, 2021 3,651 355 $ $ LA 256 4,262 3,651 355 256 3,849 8,111 53% September 30, 2021 3,760 391 265 4,416 $ $ 3,760 391 265 3,949 8,365 53% $ June 30, 2021 3,998 432 239 4,669 3,998 432 239 3,813 8,482 55% 23#24APPENDIX C: CONTRACTUAL ORDER BOOK jetBlue Deliveries 2022 2023 Returns 2023 A220 9 18 A220 A321NEO 6 A321NEO A321NEO LR 3 5 A321NEO LR Note: Delivery and lease return schedules as of January 27, 2022 A320 A320 (4) E190 E190 (6) Total 12 29 Total (10) 24#25APPENDIX D: RELEVANT JETBLUE MATERIALS jetBlue * www.investor.jetblue.com/investor-relations DOCUMENT Investor Presentations Earnings Releases Annual Reports SEC Filings Proxy Statements Investor Updates ESG Reports* LOCATION http://blueir.investproductions.com/investor-relations/events-and-presentations/presentations http://blueir.investproductions.com/investor-relations/financial-information/quarterly-results http://blueir.investproductions.com/investor-relations/financial-information/reports/annual-reports http://blueir.investproductions.com/investor-relations/financial-information/sec-filings http://blueir.investproductions.com/investor-relations/financial-information/reports/proxy-statements http://blueir.investproductions.com/investor-relations/financial-information/investor-updates http://blueir.investproductions.com/investor-relations/financial-information/reports/sustainable-accounting-standards-board-reports Environmental, Social, and Governance Reports 25