#1Learn more about Intact Financial Corporation November 2020 [intact]#2We are a leading Property & Casualty (P&C) insurer [intact] = We're the largest P&C insurer in Canada and a leading North American Specialty insurer. [intact] belairdirect. Intact Insurance is Canada's largest home, auto and business insurance company, the choice of more than four million consumers. For more information www.intact.ca belairdirect provides complete home and auto insurance solutions directly to consumers. For more information www.belairdirect.com BrokerLink intact INSURANCE Auto/Home/Business Insurance BrokerLink companies together constitute one of the largest Canadian property and casualty insurance brokerages. [intact] For more information www.brokerlink.ca intact specialty solutions Intact Insurance Specialty Solutions provides a range of specialty insurance products and services through independent agencies, regional and national brokers, and wholesalers and MGAs. For more information www.intactspecialty.ca FRANK COWAN COMPANY Frank Cowan Company is a leader in providing specialized insurance program sto public entities across Canada. For more information www.frankcowan.com [intact] prestige INSURANCE Intact Insurance Prestige provides tailor-made coverage and service for high- net-worth individuals. For more information www.intactprestige.com ON SIDE RESTORATION. Performance demonstrated. Every day. On Side Restoration is a leading restoration company in Canada, restoring damaged homes and businesses. For more information www.onside.ca#3Why we're here We built a business with help in mind. It's why we exist. Our purpose is to help people, business and society prosperin good times and be resilient in bad times. Our core belief is that insurance is about people, not things. intact Tintacy fact ce intact ******* Dac intact [intact]#4Our values guide us Our values guide our decision making and emphasize our commitment to excel in all aspects of our business. We won't compromise on our values because our values matter as much as results. ● ● INTEGRITY Be honest, open and fair Set high standards Stand up for what is right Our Leadership Success Factors ● RESPECT m Be kind See diversity as a strength Be inclusive and collaborate ● CUSTOMER DRIVEN Listen to our customers Make it easy, find solutions Deliver second-to- none experiences ● EXCELLENCE Ox Act with discipline and drive to outperform Embrace change, improve every day Celebrate success, yet remain humble [intact] = GENEROSITY ● Help others Protect the environment Make our communities more resilient Live our values | Care for people | Be open & honest | Take accountability | Drive change#5Our strategic roadmap for the next decade By setting bold objectives, leveraging our core competencies and establishing a disciplined approach, we are well poised to succeed in the next decade and beyond. 10% NO IPS GROWTH ANNUALLY OVER TIME EXPAND OUR LEADERSHIP POSITION IN CANADA Leading Mcustomer experience Scale in distribution A Ster Digital engagement * Further consolidation in Canada TRANSFORM OUR COMPETITIVE ADVANTAGES Global leader in leveraging data and Al for pricing and risk selection INVEST IN OUR PEOPLE STRENGTHEN OUR LEADERSHIP POSITION IN UK & IRELAND Be a best employer Leading customer experience Optim ize underwriting performance if Digital engagement G.G.P.P Focus footprint for outperformance Deep Claim s expertise & strong supply chain network iMi STRENGTHEN OUR OUTPERFORMANCE MINDSET Be a destination for top talent & experts |||| BUILD A SPECIALTY SOLUTIONS LEADER Specialized customer value proposition Profitable & growing mix of verticals 8 Expand [intact] = distribution Consolidate fragmented market Strong capital & investment management expertise Future proof our people to succeed 500bps ANNUAL ROE OUTPERFORMANCE 5#6Our vision for a combined organization Combining Intact's best-in-class operating model and RSA's expertise and international platform. OUR OPERATING MODEL LEADS TO OUTPERFORMANCE 88 KI SUPPLY CHAIN & CLAIM S MANAGEMENT PRICING & RISK SELECTION MULTICHANNEL DISTRIBUTION DIGITAL, DATA & AI PLATFORMS INVESTMENT & CAPITAL MANAGEMENT Expands our Leadership Position in Canada Pro form a 2019 Direct Premiums Written (DPW): $13B Specialty Pro forma: $1.6B Intact: $1.2B RSA: $0.4B RSA Intact Pro forma Personal Property Pro forma: $3.3B Intact: $2.4B RSA: $0.8B RSA UK Pet 11% 25% 25% Personal Auto 10% 12% Personal Property NPW: 28% $3.6B 12% -27% 12% Commercial 51% 23% 38% 21% 42% 21% Enters UK & Ireland with Top Brands at Scale Opportunity to share our successful operating model to RSA's leading commercial & small/medium enterprise platform 41% RSA Ireland Commercial Pro forma: $2.8B Intact: $2.1B RSA: $0.7B Personal 63% Personal Auto Pro forma: $5.3B Intact: $4.1B RSA: $1.2B NPW: $0.6B Commercial, 37% [intact] = Creates a Leading Specialty Lines Platform Combined product mix bolsters North American Specialty franchise and broadens distribution footprint UK & International geographies open for our leading specialty products and opportunity to create strong global franchises Europe & International Commercial focus in Spain, France, Netherlands and Belgium Leading presence in Middle East ► Co-ow nership in a top-3 franchise in Denmark 6#7We've welcomed thousands to the Intact family We have doubled our workforce over the past 10 years, with a proven track record of successful, people focused integration. $5B Direct Premiums Employees Written Added Onboarded AXA CANADA $2.0B DPW 2011 <^ JEVCO $350M DPW 6,700 2012 METRO GENERAL $27M DPW 2014 Our Employee Integration Principles We will ensure consistent and transparent communications throughout the integration process We will work quickly to provide employees with information on their role, their manager and location within 120 days of closing canadian direct insurance. $143M DPW 2015 INNOVASSUR ASSURANCES GÉNÉRALES $50M DPW 2016 One Beacon INSURANCE GROUP US$1.2B DPW 2017 [intact] = ON SIDE RESTORATION $200M + REVENUES 2019 THE GUARANTEE $568M DPW 2019 7#8We invest in our people People are at the heart of everything we do and employees are essential to our success. YEE EMPLOYE AGEM ENT IFC 90% 80% 70% 60% 50% 40% ENGAGEM 65% BE A BEST EMPLOYER IFC Engagement Score 69% Manager Support 68% Customer Driven 72% 6 Sr Leadership 74% 76% 2010 2012 2013 2014 2015 2016 2017 2018 2019 2020 Career & Develop. 75% 54% of managerial positions were held by women. Collaboration 74% Canada Insurance Sector 69% 79% US Insurance Sector 62% Brand Average number of successors for each senior leadership role. 81% Work Tasks IFC Engagement 2020 Can. Insurance Sector US Insurance Sector Talent & Staffing Enabling Work Recognition BE A DESTINATION FOR TOP TALENT & EXPERTS Nearly 3,000 employees move throughout IFC to new roles each year - either laterally, across business functions or through promotion. 27% of employees were promoted or moved to new roles. 68% of Manager, Team Lead and Director positions were filled internally. ANTICIPATE THE FUTURE OF WORK By anticipating the future of work we strive to help employees adapt to Al & automation [intact] = Our action plan addresses the challenges and opportunities related to the pace of technology change and the future of work, to ensure positive implementation of our acceleration of technology. Systems and workflow redesign Career paths to enable success Recruiting and Hiring FUTURE OF WORK Retention Learning- skilling & Reskilling 8#9Helping others is built into our DNA Intact is a purpose-driven business. Helping people drives everything we do and gives meaning to our work. ● ● ● ● Climate Change Climate change is integrated in to our strategy. Invested over $2.3M last year to protect Canadians from the impacts of clim ate change. Co-founded an applied research centre at the University of Waterloo - the Intact Centre on Climate Adaptation. Signed The Principles for Sustainable Insurance global framework for insurers to address ESG risks. Developing plans for carbon neutrality in core operations. Investing in Communities Over $4M invested across North America to help people most vulnerable to the impacts of the COVID-19 pandemic. Over $1.3 M invested with United Way partners to address the root causes of child poverty in 2019. Founding corporate partner of the UNICEF Canadian Index of Child & Youth Well-Being. $1M commitment to The Dallaire Institute on Children, Peace and Security to help end the recruitment and use of child soldiers. Employee Generosity Employees volunteered over 15,000 hours and donated over $400K in 2019. Our Community Impact Program matches employee donations dollar for dollar, or $20/hour volunteered, up to $1,000/year. Our annual Generosity in Action campaign enables employees to donate to community. Employees donated over $1.3M last year. [intact] = Intact Financial Corporation 2019 Social Impact Report Building a Resilient Future [intact] = Read more details in our 2019 Social Impact Report 9#10www.intactfc.com