Santander US Quarterly Financial Analysis

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#1SANTANDER HOLDINGS USA, INC. Fixed Income Investor Presentation Second Quarter 2020 August 4, 2020#2DISCLAIMER This presentation of Santander Holdings USA, Inc. ("SHUSA") contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 regarding the financial condition, results of operations, business plans and future performance of SHUSA. Words such as "may," "could," "should," "will," "believe," "expect," "anticipate," "estimate," "intend," "plan," "goal" or similar expressions are intended to indicate forward-looking statements. In this presentation, we may sometimes refer to certain non-GAAP figures or financial ratios to help illustrate certain concepts. These ratios, each of which is defined in this document, if utilized, may include Pre- Tax Pre-Provision Income, the Tangible Common Equity to Tangible Assets Ratio, and the Texas Ratio. This information supplements our results as reported in accordance with GAAP and should not be viewed in isolation from, or as a substitute for, our GAAP results. We believe that this additional information and the reconciliations we provide may be useful to investors, analysts, regulators and others as they evaluate the impact of these items on our results for the periods presented due to the extent to which the items are indicative of our ongoing operations. Where applicable, we provide GAAP reconciliations for such additional information. The enhanced prudential standards mandated by Section 165 of the Dodd-Frank Wall Street Reform and Consumer Protection Act (the "DFA") (the "Final Rule") were enacted by the Federal Reserve System (the "Federal Reserve") to strengthen regulatory oversight of foreign banking organizations ("FBOs"). Under the Final Rule, FBOs with over $50 billion of U.S. Non-branch assets, including Santander, were required to consolidate U.S. subsidiary activities under an intermediate holding company ("1HC"). Due to its U.S. non-branch total consolidated asset size, Santander is subject to the Final Rule. As a result of this rule, Santander transferred substantially all of its equity interests in U.S. bank and non-bank subsidiaries previously outside the Company to the Company, which became an IHC effective July 1, 2016. These subsidiaries included Santander Bancorp ("SBC"), Banco Santander International ("BSI"), Santander Investment Securities, Inc. ("SIS"), Santander Securities LLC ("SSLLC"), as well as several other subsidiaries. On July 1, 2017, an additional Santander subsidiary, SFS, afinance company located in Puerto Rico, was transferred to the Company. Additionally, effective July 2, 2018, Santander transferred Santander Asset Management, LLC to the IHC. Although SHUSA believes that the expectations reflected in these forward-looking statements are reasonable as of the date on which the statements are made, these statements are not guarantees of future performance and involve risks and uncertainties based on various factors and assumptions, many of which are bey ond SHUSA's control. Among thefactors that could cause SHUSA's financial perfomance to differ materially from that suggested by forward-looking statements are: (1) the adverse impact of a novel strain of coronavirus ("COVID-19") on our business, financial condition, liquidity and results of operations; (2) the effects of regulation, actions and/or policies of the Board of Governors of the Federal Reserve System (the "Federal Reserve"), the Federal Deposit Insurance Corporation (the "FDIC"), the Office of the Comptroller of the Currency (the "OCC") and the Consumer Financial Protection Bureau (the "CFPB"), and other changes in monetary and fiscal policies and regulations, including policies that affect market interest rates and money supply, actions related to COVID-19 as well as in the impact of changes in and interpretations of generally accepted accounting principles in the United States of America ("GAAP"), including adoption of the Financial Accounting Standards Board's current expected credit losses credit reserving framework, the failure to adhere to which could subject SHUSA and/or its subsidiaries to formal or informal regulatory compliance and enforcement actions and result in fines, penalties, restitution and other costs and expenses, changes in our business practices, and reputational harm; (3) SHUSA's ability to manage credit risk that may increase to the extent our loans are concentrated by loan type, industry segment, borrower type or location of the borrower of collateral; (4) the extent of recessionary conditions in the U.S. related to COVID-19 and the strength of the U.S. economy in general and regional and local economies in which SHUSA conducts operations in particular, which may affect, among other things, the level of non-performing assets, charge-offs, and provisions for credit losses; (5) acts of God, including pandemics and other significant public health emergencies, and other natural disasters and SHUSA's ability to deal with disruptions caused by such acts, emergencies, and disasters; (6) inflation, interest rate, market and monetary fluctuations, including effects from the pending discontinuation of the London Interbank Offered Rate as an interest rate benchmark, may, among other things, reduce net interest margins, and impact funding sources and the ability to originate and distribute financial products in the primary and secondary markets; (7) the pursuit of protectionist trade or other related policies, including tariffs by the U.S., its global trading partners, and/or other countries, and/or trade disputes generally; (8) the ability of certain European member countries to continue to service their debt and the risk that a weakened European economy could negatively affect U.S.-based financial institutions, counterparties with which SHUSA does business, as well as the stability of globalfinancial markets, including economic instability and recessionary conditions in Europe and the eventual exit of the United Kingdom from the European Union; (9) adverse movements and volatility in debt and equity capital markets and adverse changes in the securities markets, including those related to the financial condition of significant issuers in SHUSA's investment portfolio; (10) SHUSA's ability to grow revenue, manage expenses, attract and retain highly-skilled people and raise capital necessary to achieve its business goals and comply with regulatory requirements; (11) SHUSA's ability to effectively manage its capital and liquidity, including approval of its capital plans by its regulators and its subsidiaries' ability to pay dividends to it; (12) changes in credit ratings assigned to SHUSA or its subsidiaries; (13) the ability to manage risks inherent in our businesses, including through effective use of systems and controls, insurance, derivatives and capital management; (14) SHUSA's ability to timely develop competitive new products and services in a changing environment that are responsive to the needs of SHUSA's customers and are profitable to SHUSA, the success of our marketing efforts to customers, and the potential for new products and services to impose additional unexpected costs, losses or other liabilities not anticipated at their initiation, and expose SHUSA to increased operational risk; (15) competitors of SHUSA may have greater financial resources or lower costs, or be subject to different regulatory requirements than SHUSA, may innovate more effectively, or may develop products and technology that enable those competitors to compete more successfully than SHUSA and cause SHUSA to lose business or market share; (16) Santander Consumer USA Inc.'s ("SC's") agreement with Fiat Chrysler Automobiles US LLC ("FCA") may not result in currently anticipated levels of growth and is subject to performance conditions that could result in termination of the agreement; (17) consumers and small businesses may decide not to use banks for their financial transactions, which could impact our net income; (18) changes in customer spending, investment or savings behavior; (19) loss of customer deposits that could increase our funding costs; (20) the ability of SHUSA and its third-party vendors to convert, maintain and upgrade, as necessary, SHUSA's data processing and other information technology ("IT") infrastructure on a timely and acceptable basis, within projected cost estimates and without significant disruption to our business; (21) SHUSA's ability to control operational risks, data security breach risks and outsourcing risks, and the possibility of errors in quantitative models SHUSA uses to manage its business, including as a result of cyber-attacks, technological failure, human error, fraud or malice, and the possibility that SHUSA's controls will prove insufficient, fail or be circumvented; (22) changes to tax laws and regulations and the outcome of ongoing tax audits by federal, state and local income tax authorities that may require SHUSA to pay additional taxes or recover fewer overpayments compared to what has been accrued or paid as of period-end; (23) the costs and effects of regulatory or judicial actions or proceedings, including possible business restrictions resulting from such actions or proceedings; and (24) adverse publicity and negative public opinion, whether specific to SHUSA or regarding other industry participants or industry-wide factors, or other reputational ham; and (25) acts of terrorism or domestic or foreign military conflicts; and (26) the other factors that are described in Part I, Item IA - Risk Factors of SHUSA's 2019 Annual Report on Form 10-K. Because this information is intended only to assist investors, it does not constitute investment advice or an offer to invest, and in making this presentation available, SHUSA gives no advice and makes no recommendation to buy, sell, or otherwise deal in shares or other securities of Banco Santander, S.A. ("Santander"), SHUSA, Santander Bank, N.A. ("Santander Bank" or "SBNA"), SC or any other securities or investments. It is not our intention to state, indicate, or imply in any manner that current or past results are indicative of future results or expectations. As with all investments, there are associated risks, and you could lose money investing. Prior to making any investment, a prospective investor should consult with its own investment, accounting, legal, and tax advisers to evaluate independently the risks, consequences, and suitability of that investment. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. 2 Santander#3SANTANDER GROUP Santander (SAN SM, STD US, BNC LN) is a leading retail and commercial bank headquartered in Spain. It has a meaningful presence in 10 core markets in Europe and the Americas, and is one of the largest banks in the world by market capitalization. The United States is a core market for the Santander Group, contributing 7% to 1H 2020 underlying attributable profit 3 1H 2020 Loans & Advances to Customers 1 EUR bn and % change in constant EUR YOY 204 1% Contribution to 1H 2020 Underlying attributable profit² Spain, 8% Europe 238 4% Brazil, 32% Europe 102 SCF, 15% 3% 38 4% 30 4% 101 North 11% South America America 40 30 9% 65 €1.9B Underlying attributable profit UK, 5% 18% South America 39 13% Chile, 6% | 5 39% Group Total Argentina, 4% 909 6% Other³, 3% Mexico, 13% Portugal, 5% Poland, 2% USA, 7% North America 1 Loans and advances to customers excluding reverse repos 2 Underly ing profit weight excludes Corporate Centre and Santander Global Platform 3 South America's Other weight includes Uruguay & Andean Region Santander#4SANTANDER HOLDINGS USA, INC. SHUSA is an intermediate holding company ("IHC") for Santander US entities and issues under the ticker symbol "SANUSA" SHUSA Highlights SBNA Bo Ko ATM 7 major locations $152B in assets 16,900 employees 999 5M customers SC 68 Santander SC operates in all 50 states Company location SHUSA 100% Ownership SC 84 84 BSI SIS BSPR SBNA-Retail Bank 100% Ownership $88B Assets Products include: C&I and commercial Multi-family Residential mortgage Dealer floorplan financing SC - Auto Finance 77.7% Ownership $47B Assets Preferred auto finance provider to Fiat Chrysler • • Leading auto loan and lease originator and servicer #1 auto ABS issuer in 2019 BSI - Private Banking 100% Ownership $6B Assets • Private wealth management for HNW and UHNW clients SIS-Broker Dealer 100% Ownership $5B Assets Investment banking services include: • • • Global markets Global transaction banking Global debt financing Corporate finance BSPR - Retail Bank 100% Ownership $6B Assets SHUSA recently agreed to sell Puerto Rico's retail and commercial franchise to FirstBank Puerto Rico 4 *As of June 30, 2020 Santander#5SANTANDER BANK SBNA is a regional Northeast retail consumer bank with a stable deposit base SBNA Highlights 575 branches ФАТМ 2,000 ATMs Includes 1,000 in CVS Pharmacy locations. 10,000 employees 2.1 million customers Goodwill, 2% Other Loans, 1% Home Equity, 5% Other Assets, 7% C&I and Other Commercial, 23% Residential, 8% CRE, 8% $88B Assets Cash, 8% Auto Loans, 9% Multi-family, 10% 5 PA NY MA CT ΝΗ SBNA Branch ISBNA Operational Footprint NJ DE Investments, 18% Continue to improve loyalty and the customer experience across digital & physical channels in consumer bank Improve earning asset mix to drive further improvement in margins Online digital customer growth of 6% versus the prior quarter driven by roll-out of enhancements and digital capabilities Santander#66 SANTANDER CONSUMER USA SC is a large and established, nationwide auto finance provider across the full credit spectrum with demonstrated success through credit cycles Bo SC Highlights 1.1M loans/leases 9 servicing centers 5,000 employees Indirect Auto and OEM Relationships FCA FIAT CHRYSLER AUTOMOBILES Santander NISSAN 3.1M customers Direct Auto RoadLoans.com SC top 5 state % concentration SC operates in all 50 states Servicing center TX GA FL NC $61 billion in managed assets (includes $32B of loans, $18B of leases and $11B of assets serviced for others) FIAT R PENSKE Jeep.co CARmax HertzⓇ RAM® ® enterprise cars.com Autotrader Digital Auto Yshift digital vroom AutoFiTM TM Preferred auto finance provider for FCA US LLC providing loans, leases, dealer floorplan Leading auto ABS issuer in 2019 Santander#7COVID-19 Employees Communities Santander US COVID-19 Relief Efforts 90%+ of employees outside the retail network are working from home Temporary Emergency Paid Leave Program, premium compensation to frontline employees 75% of Santander Bank branches remain open with enhanced sanitization protocols SAN US will provide $25M in financing to Community Development Financial Institutions SC donated $3M to organizations serving vulnerable populations hardest hit by the crisis SC Granted ~730,000 loan and ~70,000 lease deferrals since the beginning of the pandemic¹ Enhanced digital tools to manage accounts SBNA Temporary payment suspension, refunding late payment and overdraft fees Suspended collection calls and mortgage/HELOC foreclosures Waiving CD early withdrawal penalties and outgoing wire fees SBNA deployed substantial resources to support the Paycheck Protection Program ("PPP") 7 1 | Data from March 1, 2020 - June 30, 2020 Santander#8EARNINGS HIGHLIGHTS Deposits & Auto Volume Liquidity & Capital Balance Sheet and Liquidity Remain Strong Santander Bank deposits of $62.6B, up 15% YoY in-line with balance sheet growth SC total auto originations of $7.8B, including $1.7B in loans generated through Santander Bank ► SC's penetration rate with Fiat Chrysler 37%, up from 36% during Q2 2019 Access to funding improved during Q2 notwithstanding COVID-19 stress SHUSA accessed $1.7B in funding during Q2; SC issued $2.4B in ABS in Q2 and an additional $1.4B in July SHUSA's ownership of SC increased to 77.7%¹ driven by share repurchases in the quarter CET1 ratio of 14.4% Credit & Legal Santander Bank NPL ratio of 0.78% down 14 bps YoY SC net charge-off ratio of 6.0%, down 40 bps YoY SC voluntary settlement with 33 states alleging SC violated consumer protection laws dating back to 2010 Goodwill & Reserves Goodwill impairment of $1.8B (non-cash, no capital impact) $588M of incremental reserves due to macroeconomic factors, primarily driven by COVID-19 Allowance ratio of 8.0%, up 70 bps from Q1 2020 8 1 As of June 30, 2020 2 Our regulatory capital ratios for the period ended June 30, 2020 are preliminary, based on information available as of the date of this presentation, and subject to completion of management's final reviews and financial closing procedures. These preliminary capital ratios may differ from our actual capital ratios, which will be included in our Form 10-Q for the quarter ended June 30, 2020, which we expect to file on or about August 7, 2020. Santander#99 DFAST RESULTS & CAPITAL UPDATE Based on its 2020 Dodd-Frank Act Stress Test ("DFAST") results, SHUSA's minimum capital ratios under the Federal Reserve's severely adverse scenario ranked in the top quartile among participating banks On July 31, SC announced that SHUSA's request for certain exceptions to the Federal Reserve's interim policy related to the DFAST and Comprehensive Capital Analysis and Review has been approved SC's Board of Directors has declared a quarterly cash dividend of $0.22 per share of common stock payable to shareholders of record as of August 13, 2020. The dividend will be payable to shareholders of record on August 24, 2020. The Federal Reserve's approval also permits the Company to authorize SC to continue its share repurchase program of SC's outstanding common stock through the end of the third quarter of 2020 Santander#10ALLOWANCE FOR CREDIT LOSSES ("ACL") Allowance Ratios (Dollars in Millions) June 30, 2020 (Unaudited) March 31, 2020 (Unaudited) December 31, 2019 (Audited) Total loans held for investment ("LHFI") $91,294 $93,006 Total ACL1 Total Allowance Ratio $92,705 $7,382 $6,794 $3,738 8.0% 7.3% 4.0% >>> As of the end of Q2 2020, total allowance increased $588M compared to Q1 2020, driven by macroeconomic factors primarily related to COVID-19 >>> Total allowance coverage ratio increased to 8.0% » Allowance is ~85% of DFAST losses under the severely adverse scenario 10 1| Includes ACL for unfunded commitments Santander#11SHUSA QUARTERLY PROFITABILITY Goodwill impairment of $1.8B (non-cash, no capital impact) driven primarily by the Consumer and Business Banking unit, which has the most exposure to the low interest rate environment NET INTEREST INCOME ($M) $1,622 $1,619 $1,599 $1,586 $1,539 PRE-TAX PRE-PROVISION INCOME ($M) $1,043 $987 $1,030 $890 $821 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 $(958) 2Q20 PRE-TAX INCOME ($M) $562 $383 $213 2Q19 3Q19 4Q19 NET INCOME1,2 ($M) $407 $270 $126 $(234) $(156) 1Q20 $(2,082) 2Q20 11 1 Net income includes noncontrolling interest ("NCI"). 2 See page 23 for the consolidating income statement. $(179) $(123) $(1,896) 2Q19 3Q19 4Q19 1Q20 2Q20 Non-GAAP measure, excludes goodwill impairment Santander#12NIM AND INTEREST RATE RISK (IRR) SENSITIVITY SHUSA's asset-sensitive position has decreased since Q1 2019 NET INTEREST MARGIN SC 10.1% 10.0% 9.5% 9.2% 8.4% SHUSA 5.7% 5.6% 5.4% 5.3% 4.9% SHUSA INTEREST RATE RISK (Change in annual net interest income for parallel rate movements) Up 100bps 2.5% 1.9% 1.8% 1.5% 1.3% 2Q19 0.0% 3Q19 4Q19 1Q20 2Q20 -0.7% SBNA 3.1% 3.0% Down 100bps 2.8% 2.7% -1.1% 2.5% -1.9% -2.7% 12 2Q19 3Q19 4Q19 1Q20 2Q20 Santander#13BALANCE SHEET OVERVIEW SHUSA's balance sheet' grew 6% YoY driven by auto, CIB and PPP loans Goodwill and Other Intangibles, 2% Other Consumer Loans, 1% Home Equity, 3% Auto Loans SBNA, 5% CRE, 5% Auto Loans SC, 20% Savings, 3% SC revolving credit facilities, 3% Certificates of deposit, 4% Other Liabilities, 5% FHLB borrowings, 4% $132B Liabilities $20B Equity Residential, 5% Multi-family,6% Other Assets (incl. restricted Cash), 7% $152B Assets C&I and Other Commercial, 16% Other borrowings, 9% Interest-bearing demand, 8% 13 Cash, 7% Investments, 12% Operating Lease Assets, 11% 1 See page 24 for the consolidated balance sheet 2 Includes loans held for sale and allowance for loan and lease losses SC secured structured financings, 18% Noninterest- bearing demand, 13% Equity (including NCI), 13% Money market, 20% Santander#14BALANCE SHEET TRENDS Deposit growth of 16% YOY ASSETS ($B) LIABILITIES & EQUITY ($B) Gross Loans Investments Leases Other Assets Short-Term Funds IB Deposits $144 $147 $149 $152 $152 $144 $147 Borrowed Funds ■Equity ■NIB Deposits $152 Other Liabilities $149 $152 13 15 8356 8 8 12 11 8 12 12 11 9 6 15 15 15 17 19 16 16 17 16 16 18 19 18 19 25 25 24 22 20 54 51 33 53 51 53 33 49 49 92 93 94 94 97 49 49 50 50 53 55 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 14 LOANS & LEASES ($B) DEPOSITS ($B) Money Market NIB Deposits ■IB Deposits ■ CD ■Savings Other Auto C& Leases ■CRE ■Res. Mtg $109 $110 $111 ■Other $113 $74 $106 4 2 15 14 14 17 17 17 15 16 16 16 3377 7 $67 $68 $70 13 $64 6 17 17 25 24 24 +4 24 24 2665 12 6 6 6 6 16 6 8 9 10 12 9 11 16 10 10 9 19 15 15 15 17 32 34 36 37 34 37 24 26 26 27 28 31 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 1 | See pages 34 and 35 for trend detail on SBNA loan portfolio Santander#15BORROWED FUNDS PROFILE Public issuances consist of SHUSA unsecured debt and SC auto ABS SHUSA CONSOLIDATED ($B) SC ABS SC Amortizing SC Credit Facilities SHUSA Debt SBNA SC - BSSA SHUSA HOLDCO ($B) TLAC Eligible 15 $53.0 $50.0 2.0 9.0 5.4 9.4 11.2 6.5 3.9 9.9 9.6 18.2 Q1 2020 SBNA ($B) FHLB ■Bank Debt $9.0 0.1 17.9 Q2 2020 $5.4 8.8 $5.4 Q1 2020 Q2 2020 1 | Related party funding from SHU SA to SC is eliminated at the consolidated level $9.4 0.8 ■TLAC Ineligible $11.2 1.3 9.9 8.6 Q1 2020 Q2 2020 SC ($B) 1 ABS Amortizing ■Credit Facilities ■SHUSA ■BSSA $41.6 $44.1 2.0 5.7 7.2 6.5 3.9 9.9 9.6 18.2 17.9 Q1 2020 Q2 2020 Santander#16SHUSA DEBT & TLAC SHUSA publicly issued $1.0B of 3.450% senior notes due June 2025 Privately placed $0.45B of 3.50% senior unsecured notes due April 2023; and $0.25B of other unsecured debt As of 2Q20, SHUSA met the Federal Reserve total loss-absorbing capacity ("TLAC") and long-term debt ("LTD") requirements, with 22.7% TLAC, 8.3% LTD1 and a CET1 ratio² of 14.4% DEBT MATURITY SCHEDULE ($ in Billions) $3.1 $0.5 Sr. Debt 5.827% $2.1 $1.6 Sr. L+100 $1.8 $0.8 $1.2 $0.9 $0.2 CP 2.0% Sr. L+100 $0.4 Sr. Debt 2.875% $1.1 Sr. Debt 4.0% $0.9 Sr. Debt $0.1 Sr. L+100 2020 4.45% $0.8 Sr. Debt 3.70% $1.0 Sr. Debt 3.40% $1.0 Sr. Debt 3.50% Sr. Debt 3.244% Sr. Debt 4.40% 2021 2022 2023 2024 2025 2026 2027 ■Public issuance Private placement ■Internal TLAC 16 1 SHUSA's requirement is 20.5% for TLAC and 6.0% for LTD as a percentage of risk-weighted assets 2 Our regulatory capital ratios for the period ended June 30, 2020 are preliminary, based on information available as of the date of this presentation, and subject to completion of management's final reviews and financial closing procedures. These preliminary capital ratios may differ from our actual capital ratios, which will be included in our Form 10-Q for the quarter ended June 30, 2020, which we expect to file on or about August 7, 2020. Santander#17CAPITAL RATIOS Modest decline in ratios 1,2 due to asset growth and regulator-approved capital actions CET1 TIER 1 LEVERAGE RATIO 15.0% 15.0% 13.7% 14.6% 13.6% 14.3% 14.4% 13.1% 12.6% 12.5% 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 TIER 1 RISK-BASED CAPITAL RATIO TOTAL RISK-BASED CAPITAL RATIO 16.3% 16.2% 17.7% 17.7% 15.8% 15.7% 17.2% 17.1% 15.3% 16.7% 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 17 1 Capital ratios through March 31, 2020 calculated under the U.S. Basel III framework on a transitional basis. Capital ratios starting in the first quarter of 2020 calculated under CECL transition provisions permitted by the CARES Act. 2 Our regulatory capital ratios for the period ended June 30, 2020 are preliminary, based on information available as of the date of this presentation, and subject to completion of management's final reviews and financial closing procedures. These preliminary capital ratios may differ from our actual capital ratios, which will be included in our Form 10-Q for the quarter ended June 30, 2020, which we expect to file on or about August 7, 2020. Santander#18SBNA ASSET QUALITY CECL and macroeconomic reserves contributed to allowance increases in 2020 ANNUALIZED NET CHARGE-OFF RATIO 0.57% 0.50% 0.46% 0.45% 0.36% NPL RATIO1 0.92% 0.82% 0.75% 0.78% 0.67% 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 ALLL TO TOTAL LOANS² 1.02% 0.97% 0.96% 2.19% 1.80% RESERVE COVERAGE (ALLL/NPL) 128.1% 118.3% 110.4% 281.8% 270.1% 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 18 1 NPLs 2 ALLL Non accruing loans plus accruing loans 90+ days past due ("DPD"). Allowance for loan and lease losses Santander#19SC AUTO ORIGINATIONS (QUARTERLY) ($ in Millions) Three Months Ended Originations Q2 2020 Q1 2020 Q2 2019 % Variance QoQ YOY Total Core Retail Auto $ 2,135 $ 2,306 $ 2,414 (7%) (12%) Chrysler Capital Loans (<640)1 1,131 1,190 1,473 (5%) (23%) Chrysler Capital Loans (≥640)1 3,557 1,432 1,980 148% 80% Total Chrysler Capital Retail Total Leases² 989 Total Auto Originations³ 4,688 2,622 3,453 79% 36% 2,024 2,525 (51%) (61%) 7,812 $ 6,952 $ 8,392 12% (7%) Asset Sales4 SBNA Originations4 512 NA NA $ 1,724 $ 1,081 $ 1,917 59% (10%) 69 SA 1 Approximate FICOS 19 2 Includes nominal capital lease originations 3 Includes SBNA originations 4 Asset sales and SBNA originations remain off of SC's balance sheet in the Service For Others portfolio Santander#20SC DELINQUENCY AND LOSS (QUARTERLY) Delinquency Ratios: 30-59 Days Delinquent, RICS, HFI COVID-19 hardship relief programs led to lower delinquencies and charge-offs during the period 9.4% 8.4% 9.5% 9.7% 8.3% Delinquency Ratios: >59 Days Delinquent, Retail Installment Contracts ("RICS"), HFI 4.7% 4.7% 4.2% 5.1% 4.6% 4.3% Early stage delinquencies decreased 510 bps YoY Late stage delinquencies decreased 230 bps YoY 2.4% Gross Charge-off Rates 19.5% 18.3% 17.3% 16.1% 15.5% Gross charge-off rates decreased 500 bps YoY 11.1% SC Recovery Rates¹ 60.3% 55.9% 55.9% 52.2% 50.1% 45.7% Net Charge-off Rates² 20 SC's Q2 recovery rate of 45.7% reflects lower recoveries due to reduced repossessions and units sold 8.6% 8.1% 8.3% 7.7% Net charge-offs decreased 40 bps YoY 6.4% 6.0% Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020 Q2 2020 1 Recovery Rate - Per the financial statements includes insurance proceeds, bankruptcy/deficiency sales, and timing impacts 2 Net Charge-off rates on retail installment contracts, held for investment Santander#21RATING AGENCIES SHUSA and SBNA ratings impacted by the overall ratings of Banco Santander Fitch Ratings Negative outlook (June 30, 2020) SR. DEBT RATINGS BY SANTANDER ENTITY Banco Santander¹ A SHUSA BBB+ SBNA BBB+ Banco Santander¹ A2 MOODY'S. Stable outlook (April 22, 2020) SHUSA Baa3 SBNA² Baa1 STANDARD & POOR'S 21 1 Senior preferred rating 2 SBNA LT Issuer Rating Banco Santander¹ A Negative outlook (July 10, 2020) SHUSA BBB+ SBNA A- Santander#22APPENDIX Personal Simple Fair Santander#23CONSOLIDATING INCOME STATEMENT For the three-month period ended June 30, 2020 ($ in Millions) Interest income Interest expense Net interest income Fees & other income/(expense) Other non-interest income Net revenue/(loss) General, administrative and other expenses Provision for credit losses SBNA SC Other(1) 591 1,293 IHC Entities (2) 80 i SHUSA 1,968 (89) (309) (23) (8) (429) S 502 SA 984 (19) $ I 72 1,539 132 668 (20) 131 911 22 1 ! 23 EA $ 656 1,652 (39) $ 204 $ 2,473 (2,343) (920) (33) (135) (3,431) (266) (862) 4 (1,124) Income/(loss) before taxes (1,953) $ (130) $ (72) $ 73 (2,082) Income tax (expense)/benefit 198 33 (24) (21) 186 Net income/(loss) (1,755) (97) (96) 52 (1,896) Less: Net income attributable to NCI (3) (23) (23) Net income attributable to SHUSA (1,755) (74) (96) 52 (1,873) 23 1 Includes holding company activities, IHC eliminations, and eliminations and purchase accounting marks related to SC consolidation. 3 2 The entities acquired in the formation of the IHC are presented within "other" in SHUSA's financial statement segment presentation due to immateriality. SHUSA net income includes NCI. Santander#24CONSOLIDATING BALANCE SHEET ($ in Millions) For the three-month period ended June 30, 2020 Assets SBNA SC Other (1) IHC Entities (2) SHUSA Cash and cash equivalents 7,322 176 2,379 $ 1,208 11,085 Investments available-for-sale at fair value 10,291 96 1,661 12,048 Investments held-to-maturity 4,709 23 (119) 617 5,230 Other investment securities (3) 954 24 750 1,728 LHFI Less ALLL Total loans HFI, net Goodwill Other assets 56,635 30,606 (41) 4,094 91,294 (1,249) (5,860) (143) (7,259) SA 55,386 $ 24,746 $ (184) $ 4,087 84,035 1,554 74 968 2,596 7,535 22,152 5,739 206 35,632 Total assets $ 87,751 $ 47,267 $ 10,468 $ 6,868 $ 152,354 Liabilities and Stockholder's Equity Deposits $ 67,055 $ 1,816 $ 5,092 $ 73,963 Borrowings and other debt obligations 5,400 40,637 3,812 8 49,857 Other liabilities 3,346 1,735 3,008 218 8,307 Total liabilities 75,801 $ 42,372 $ 8,636 $ 5,318 $ 132,127 Stockholder's equity including NCI 11,950 4,895 1,832 1,550 20,227 Total liabilities and stockholder's equity $ 87,751 $ 47,267 $ 10,468 $ 6,868 $ 152,354 24 24 1 Includes holding company activities, IHC eliminations, and eliminations and purchase accounting marks related to SC consolidation. 2 The entities acquired in the formation of the IHC are presented within "other" in SHUSA's financial statement segment presentation due to immateriality. 3 Other investment securities include trading securities. Santander#25SHUSA: QUARTERLY TRENDED STATEMENT OF OPS ($ in Millions) Interest income Interest expense Net interest income Fees & other income Other non-interest income Net revenue General, administrative, and other expenses Provision for credit losses Income before taxes Income tax (expense)/benefit Net income Less: Net income attributable to NCI Net income attributable to SHUSA NIM 45 25 2Q19 3Q19 4Q19 1Q20 2Q20 $ 2,176 $ 2,185 $ 2,148 $ 2,110 1,968 (554) (566) (549) (524) (429) Ꭿ 1,622 $ 1,619 $ 1,599 $ 1,586 1,539 961 999 866 1,018 911 2 2 3 9 23 2,585 $ 2,620 $ 2,468 $ 2,613 2,473 (1,542) (1,633) (1,647) (1,583) (3,431) (481) (604) (608) (1,186) (1,124) EA 562 $ 383 $ 213 $ (156) (2,082) (155) (113) (87) 33 186 407 270 126 (123) (1,896) 111 67 39 4 (23) 296 203 87 (127) (1,873) 2Q19 3Q19 4Q19 1Q20 2Q20 5.7% 5.6% 5.4% 5.3% 4.9% Santander#26CAPITAL RATIO (CET1) COMPARISON Santander US entities remain well-capitalized versus peers¹ SHUSA1 SBNA SHUSA 26 26 Peer 1 Peer 2 14.4% SBNA 11.7% Peer 1 10.0% 10.1% Peer 1 15.2% SC 15.3% SC 13.4% Peer 3 | 10.0% Peer 2 9.8% Peer 2 12.4% Peer 4 I 10.0% Peer 3 9.7% Peer 3 11.7% Peer 5 1 9.8% Peer 6 1 9.7% Peer 4 9.6% T Peer 4 11.0% T Peer 7 | 9.6% Peer 5 9.5% Peer 5 10.1% Peer 8 1 9.6% Peer 9 1 9.5% Peer 6 9.1% Peer 6 9.7% I Peer 10 | 9.1% Peer 7 Peer 11 | 8.9% Peer Median = 9.7% | 18.9% Peer 7 19.6% Peer Median = 9.5% Peer Median = 11.0% 1 Our regulatory capital ratios for the period ended June 30, 2020 are preliminary, based on information available as of the date of this presentation, and subject to completion of management's final reviews and financial closing procedures. These preliminary capital ratios may differ from our actual capital ratios, which will be included in our Form 10-Q for the quarter ended June 30, 2020, which we expect to file on or about August 7, 2020. * Peers: ALLY, BBVA, BMO, BNP, COF, CIT, CFG, CMA, DFS, FITB, HBAN, KEY, MTB, MUFG, RF, TD, TF Santander#27SHUSA: NON-GAAP RECONCILIATIONS ($ in Millions) SHUSA pre-tax pre-provision income Pre-tax income, as reported Provision for credit losses Pre-tax pre-provision Income CET 1 to risk-weighted assets CET 1 capital Risk-weighted assets Ratio 27 27 Tier 1 leverage 2Q19 3Q19 4Q19 1Q20 2Q20 $ 562 $ 481 383 $ 213 $ (156) $ (2,082) $ 1,043 $ 604 987 $ 608 1,186 1,124 821 1,030 (958) $ 17,277 $ 114,877 15.0% 17,504 $ 17,392 116,652 15.0% $ 17,113 $ 17,209 118,898 14.6% 120,055 14.3% 119,865 14.4% Tier 1 capital $ 18,695 $ 18,888 $ 18,781 $ 18,311 $ 18,862 Avg total assets, leverage capital purposes Ratio 136,165 13.7% 139,301 13.6% 143,057 13.1% 144,758 12.6% 151,184 12.5% Tier 1 risk-based Tier 1 capital Risk-weighted assets Ratio Total risk-based Risk-based capital Risk-weighted assets Ratio $ 18,695 $ 114,877 16.3% 18,888 $ 18,781 $ 18,311 $ 18,862 116,652 16.2% 118,898 15.8% 120,055 119,865 15.3% 15.7% $ 20,391 $ 20,601 $ 20,480 $20,007 $ 20,541 114,877 17.7% 116,652 17.7% 118,898 17.2% 120,055 16.7% 119,865 17.1% Santander#28SHUSA: GOODWILL RECONCILIATION 28 SHUSA Pre-tax Pre-Provision Income 2Q20 Pre-tax pre-provision income, as reported $ (958) Add back: Impairment 1,848 Pre-tax Pre-Provision Income, adjusted 890 Pre-Tax Income/(Loss) Pre-tax income, as reported Add back: Impairment Pre-Tax Income/(Loss), adjusted Net Income/(Loss), as reported Pre-tax income, as reported Tax rate Income tax (expense)/benefit Net Income, as reported 2Q20 $ (2,082) 1,848 (234) 2Q20 $ (2,082) (8.9%) 186 (1,896) Net Income/(Loss), adjusted 2Q20 Tax rate Pre-tax income, adjusted Income tax (expense)/benefit Net Income/(Loss), adjusted $ (234) (23.5%) 55 (179) Santander#29SBNA: QUARTERLY PROFITABILITY NET INTEREST INCOME ($M) PRE-TAX PRE-PROVISION INCOME ($M)1 $547 $531 $520 $508 $502 $152 $145 $62 $134 3.11% 2.97% 2.81% 2.72% 2Q19 3Q19 4Q19* 1Q20 2020 2.54% 2Q19 3Q19 4Q19 1Q20 2Q20 PRE-TAX INCOME ($M)¹ NET INCOME/(LOSS) ($M) 1 $(1,687) $105 $95 2Q19 3Q19 $(1) 4Q19* $85 $87 1Q20 2020 2Q19 3Q19 $(2) 4Q19* 1Q20 2020 $(121) $(79) 29 1 | Includes non-recurring goodwill impairment in Q2 2020 $(1,953) $(1,755) Santander#30SBNA: QUARTERLY TRENDED STATEMENT OF OPS ($ in Millions) 2Q19 3Q19 4Q19 1Q20 2Q20 Interest income Interest expense Net interest income Fees & other income Other non-interest income Net revenue 719 712 $ 695 $ 665 $ 591 (172) (181) (175) (157) (89) EA 547 531 $ 520 $ 508 $ 502 142 180 151 135 132 2 2 3 11 22 691 $ 713 $ 674 $ 654 $ 656 General, administrative & other expenses (539) (568) (612) (520) (2,343) Release of/(provision for) credit losses (47) (50) (63) (255) (266) Income before taxes $ 105 $ 95 $ (1) $ (121) $ (1,953) Income tax expense (20) (8) (1) 42 198 Net income/(loss) 85 87 (2) (79) (1,755) Net interest margin before provision 30 2Q19 3Q19 4Q19 1Q20 2Q20 3.1% 3.0% 2.8% 2.7% 2.5% Santander#31SBNA: QUARTERLY AVERAGE BALANCE SHEET 2Q20 1Q20 QoQ Change 2Q19 Average Balance Yield/ Average Yield/ Average Yield/ Average Yield/ Rate Balance Rate Balance Rate Balance Rate ($ in Millions) Assets Deposits and investments Loans $ 21,766 1.34% $ 19,703 57,233 3.62% 55,011 2.05% $ 2,063 4.10% (0.71%)$ 15,997 2.40% 2,222 (0.48%) 54,330 4.59% Allowance for loan losses (1,035) (886) (149) (560) Other assets 11,080 10,311 769 9,322 Total assets $ 89,044 2.66% $ 84,139 3.16% 4,905 (0.50%) $ 79,089 3.64% Liabilities and stockholder's equity Interest-bearing demand deposits 9,844 0.03% $ 8,817 0.48% 1,027 (0.45%) $ 8,791 0.71% Noninterest-bearing demand deposits 14,930 12,206 2,724 12,514 Savings 4,215 0.04% 3,777 0.07% 438 (0.03%) 3,885 0.06% Money market 30,254 0.51% 28,648 1.02% 1,606 (0.51%) 25,576 1.24% Certificates of deposit 5,967 1.59% 7,723 1.74% (1,756) (0.15%) 7,213 2.00% Borrowed funds 7,205 1.41% 6,910 2.26% 295 (0.85%) 5,317 3.07% Other liabilities 2,825 2,385 440 2,101 Equity 13,807 13,673 134 13,692 Total liabilities and stockholder's equity $ 89,047 0.40% $ 84,139 0.74% $ 4,908 (0.34%) $ 79,089 0.87% Net interest margin 2.54% 2.72% (0.18%) 3.11% 31 Santander#32SBNA: FUNDING - DEPOSITS 32 AVERAGE NON-MATURITY DEPOSIT BALANCES ($B) Non-Maturity Deposit Balances Avg. Interest Cost $56.7 $50.0 $50.7 $47.3 $48.1 0.77% 0.80% 0.74% 0.64% 0.28% AVERAGE TOTAL DEPOSIT BALANCE1 ($B) Total Deposits Avg. Interest Cost $62.6 $57.8 $58.4 $54.5 $55.2 0.93% 0.96% 0.89% 0.78% 0.40% 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 1 Represents average quarterly balances. SBNA total deposits less the SHUSA cash deposit held at SBNA. Santander#3333 33 SBNA: ASSET QUALITY NPLs CRITICIZED BALANCES1 Criticized Balances -Criticized Ratio $2,760 $508 $453 $443 $416 $2,230 $2,093 $370 $2,065 $2,069 --13% 4.8% 4.0% 3.8% 3.7% 3.7% 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 DELINQUENCY² 0.75% 0.60% 0.54% 0.55% 0.47% 2Q19 3Q19 4Q19 1Q20 2Q20 1 Criticized loans that are categorized as special mention, substandard, doubtful, or loss 2 Delinquency = accruing loans 30-89 DPD plus accruing loans 90+ DPD 3 See page 37 for non-GAAP measurement reconciliation of Texas Ratio TEXAS RATIO³ 7.0% 6.4% 5.3% 5.0% 4.4% 2Q19 3Q19 4Q19 1Q20 2Q20 Santander#34SBNA: ASSET QUALITY (CONTINUED) Outstandings* NPLs to Total Loans MORTGAGES Net Charge-Offs HOME EQUITY $9.0 $8.5 $8.2 $7.8 $7.6 $5.0 $4.8 $4.6 $4.5 $4.4 1.0% 1.1% 0.7% 0.7% 0.8% 1.8% 1.9% 1.9% 2.1% 2.2% 0.0% 0.0% (0.1%) (0.2%) (0.2%) (0.1%) (0.1%) 0.0% 0.1% 0.1% 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 CRE1 SANTANDER REAL ESTATE CAPITAL ("SREC") $8.5 $5.9 $5.7 $5.5 $5.5 $5.3 $8.4 $8.5 $8.4 $8.4 0.7% 0.0% 0.1% 0.1% 0.2% 0.1% 0.5% 0.0% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 34 1 CRE is comprised of the commercial real estate and continuing care retirement communities business segments (SREC segment included in separate graph) Dollars in billions Santander#35SBNA: ASSET QUALITY (CONTINUED) Outstandings* COMMERCIAL BANKING¹ NPLs to Total Loans $15.0 $15.2 $14.6 $15.0 $14.6 CIB Net Charge-Offs $7.4 $6.9 $6.0 $6.1 $6.0 1.4% 1.3% 1.3% 0.9% 0.8% 1.2% 0.4% 0.4% 0.4% 0.6% 0.3% 0.4% 0.6% 0.7% 0.7% 0.0% 0.3% 0.4% 0.3% 0.1% 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 OTHER CONSUMER² INDIRECT AUTO³ $1.5 $1.5 $1.4 $1.3 $1.2 $7.6 $6.5 $6.7 $5.3 4.8% 5.1% 5.3% 5.5% 5.7% $3.8 0.6% 0.7% 0.8% 0.9% 1.0% 1.3% 1.4% 1.6% 1.6% 1.7% 0.3% 0.3% 0.4% 0.5% 0.6% 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 1 Commercial Banking = Equipment Finance & Leasing, Commercial Equipment Vehicle Finance-Strategic, Financial Institutions Coverage, International Trade Banking, Middle Market, Asset Based Lending, Institutional-NonProfit, Government Banking, Life Sciences & Technology, Professional & Business Services, Energy Finance, Mortgage Warehouse, Other Non-Core Commercial, Chrysler Auto Finance, Footprint Dealer Floorplan and Commercial Banking Not Classified Elsewhere and all other Commercial Business segments. 35 2 Other Consumer = Direct Consumer, Indirect Consumer, RV/Marine, Credit Cards, SFC, & Retail run-off 3 Indirect Auto Origination program assets through SC, full roll-out in Q2'18 Santander Dollars in billions#36SBNA: CAPITAL RATIOS 1,2 CET1 TIER 1 LEVERAGE RATIO 16.2% 13.6% 16.0% 15.8% 13.4% 15.7% 15.2% 12.8% 12.6% 11.7% 2Q19 3Q19 4Q19 1Q20 2Q20 2Q19 3Q19 4Q19 1Q20 2Q20 16.2% 2Q19 TIER 1 RISK-BASED CAPITAL RATIO 16.0% 3Q19 17.2% 15.8% 15.7% 15.2% 4Q19 1Q20 2Q20 2Q19 TOTAL RISK-BASED CAPITAL RATIO 17.0% 3Q19 16.8% 16.8% 16.4% 4Q19 1Q20 2Q20 36 1 Capital ratios through March 31, 2020 calculated under the U.S. Basel III framework on a transitional basis. Capital ratios starting in the first quarter of 2020 calculated under CECL transition provisions permitted by the CARES Act. 2 Our regulatory capital ratios for the period ended June 30, 2020 are preliminary, based on information available as of the date of this presentation, and subject to completion of management's final reviews and financial closing procedures. These preliminary capital ratios may differ from our actual capital ratios, which will be included in our Form 10-Q for the quarter ended June 30, 2020, which we expect to file on or about August 7, 2020. Santander#37SC AUTO ORIGINATIONS (MONTHLY) Core Retail Auto ($ in millions) $1,200 $1,000 Chrysler Lease ($ in millions) $1,000 $800 $800 $600 $600 $400 $400 $200 $200 $0 $0 Jan Feb Mar Apr May YoY (4.1%) (14.0%) (17.0%) (43.6%) (8.4%) Jun Jan Feb 22.8% Mar Apr May YoY 13.7% 16.5% (18.3%) (72.8%) (63.5%) (47.7%) Jun Chrysler Capital Loans, <6402 ($ in millions) $600 Chrysler Capital Loans, ≥6402 ($ in millions) $1,400 $1,200 $500 $1,000 $400 $800 $300 $600 $200 $400 $100 $200 $0 $0 Jan Feb Mar Apr YoY (6.9%) (13.0%) (12.1%) (40.2%) (24.0%) (5.3%) May Jun Jan YOY 21.8% Feb Mar Apr 21.6% 45.0% 125.0% May 78.9% Jun 45.4% -2019 -2020 37 1 Includes nominal capital lease originations 2 Approximate FICOS Santander#38SC DELINQUENCY AND LOSS (MONTHLY) Gross Charge-off Ratio (%) Recovery Rates (%) 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2019 22.3 19.1 17.0 16.1 16.1 15.8 17.9 18.4 18.5 18.3 17.1 16.1 2020 17.2 15.6 13.7 12.9 12.6 8.1 75.0% 65.0% 55.0% 45.0% 35.0% 25.0% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2019 49.0 54.6 66.1 62.5 62.4 56.0 55.2 59.2 53.2 52.9 57.5 46.2 2020 46.0 53.0 52.1 32.1 49.1 62.1 Net Charge-off Ratio (%) 15.0% 12.0% 9.0% 6.0% 3.0% 0.0% Jan Feb 2019 11.3 8.7 99 Mar Apr May Jun Jul Aug Sep 5.8 6.1 6.1 7.0 8.0 7.5 8.6 6.4 3.1 38 2020 9.3 7.3 6.6 8.7 Oct Nov Dec 8.6 7.3 8.7 -2019 -2020 Santander#39SBNA: NON-GAAP RECONCILIATIONS ($ in Millions) SBNA pre-tax pre-provision income Pre-tax income, as reported (Release of)/provision for credit losses Pre-tax pre-provision Income CET 1 to risk-weighted assets CET 1 capital Risk-weighted assets Ratio Tier 1 leverage 2Q19 3Q19 4Q19 1Q20 2Q20 105 $ 95 $ (1) $ (121) $ (1,953) 47 50 63 255 266 $ 152 $ 145 $ 62 134 (1,687) SA $ 10,303 $ 10,335 $ 63,635 64,543 16.2% 16.0% 10,220 $10,173 $ 10,168 64,678 64,971 15.8% 15.7% 67,065 15.2% 39 Tier 1 capital $ 10,303 $ 10,335 $ 10,220 $10,173 $ 10,168 Avg total assets, leverage capital purposes Ratio 75,719 13.6% 77,262 13.4% 80,007 12.8% 80,825 12.6% 86,547 11.7% Tier 1 risk-based Tier 1 capital Risk-weighted assets Ratio Total risk-based Risk-based capital Risk-weighted assets Ratio $ 10,303 $ 63,635 16.2% 10,335 $ 10,220 $10,173 $ 10,168 64,543 16.0% 64,678 64,971 15.8% 15.7% 67,065 15.2% $ 10,952 $ 63,635 17.2% 10,965 $ 64,543 10,844 $10,930 $ 11,005 17.0% 64,678 16.8% 64,971 16.8% 67,065 16.4% Santander#40SBNA: NON-GAAP RECONCILIATIONS (cont.) SBNA Texas Ratio ($ in Millions) Total Equity Goodwill and other intangibles Allowance for loan losses Total equity and loss allowances for Texas Ratio Nonperforming assets 90+ DPD accruing 2Q19 $13,736 3Q19 4Q19 1Q20 2Q20 $13,799 $13,681 $14,014 $12,306 (3,632) (3,635) (3,643) (3,637) (1,788) 560 536 533 999 1,249 $10,664 $10,700 $10,571 $11,376 $11,767 $ 528 $ 470 $ 433 $ 384 $ 453 6 6 6 6 Accruing troubled debt restructurings 215 212 122 112 132 Total nonperforming assets $ 749 $ 688 $ 561 $ 502 $ 591 Texas ratio 40 40 7.0% 6.4% 5.3% 4.4% 5.0% Santander#41THANK YOU Our purpose is to help people and businesses prosper. Our culture is based on believing that everything we do should be: Simple Personal Fair, Santander MEMBER OF Dow Jones Sustainability Indices In Collaboration with RobecoSAM FTSE4Good

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