#1Q1 2022 RESULTS INVESTOR PRESENTATION Our Brand Promise We Are On Your Side XXXXXX Do Our Core Values 8/8 ② 158/8 INTEGRITY TRUST RESPECT INNOVATION COURAGE Group#2Eastern Africa's Leading Financial Partner For Growth KENYA I&M Bank LIMITED ✓ 210,000+ customers ✓ 39 Branches ✓ 54 ATMs ✓ 1,157 staff TANZANIA I&M Bank (T) Limited ✓ 17,000+ customers ✓ 8 Branches ✓ 9 ATMs ✓ 182 staff RWANDA I&M Bank (Rwanda) PLC ✓ 65,000+ customers ✓ 18 Branches ✓ 33 ATMs ✓ 424 staff MAURITIUS Bank One Limited ✓ 35,000+ customers ✓ 8 Branches ✓ 10 ATMs ✓ 424 staff UGANDA I&M Bank (Uganda) Ltd* ✓ 75,000+ Customers ✓ 14 Branches ✓ 17 ATMs ✓ 314 staff ATM 88 86 Branches 123 ATMs Over 400k Customers Over 2.5k Staff Over 3.5k Shareholders#3im Group Macroeconomic Highlights We Are On Your Side#4Macroeconomic Update - Eastern African Economies 7.2 5.7 5.3 5.1 4.9 GDP Growth Outlook (%) 10.2 7.4 6.5 6.4 4.9 4.8 5.2 Kenya Uganda -1.0% -4.7% Tanzania 2021 2022 2023 Average Inflation (%) 8.4 8.0 7.2 7.1 7.0 6.1 6.1 5.7 6.1 5.4 5.6 4.1 4.4 4.0 3.7 3.9 2.2 0.8 Rwanda Mauritius Kenya Uganda Tanzania Rwanda Mauritius 2021 2022 2023 EA Currency Movement - 2022 2.0% 0.0% 0.0% -1.3% Kenya Uganda Tanzania -1.0% -2.2% -3.8% ■Q/Q Change Y/Y Change Source: IMF World Economic Outlook, April 2022, EA Central Banks Rwanda -8.9% Mauritius GDP Growth projections for 2022 for Eastern African economies (that the Group operates in) is expected to be higher than overall SSA growth of 3.8%; Significant downsides to growth remain to overall outlook ☐ Balancing growth vs inflationary pressures food and energy imports; - especially due to the reliance on Limiting the economic impact of the Russia / Ukraine conflict without increasing debt Managing exchange rate movements - Tightening monetary policy in the US, higher import costs and lower export volumes are factors already impacting EA currencies; □ Current Account pressure and higher levels of debt servicing could also further impact FX movements;#5im Group Key Highlights We Are On Your Side#6Group Financial Highlights Shareholder Value Return on Equity 15.1% (2021 - 11.5%) - Return on Asset - 2.6% (2021 - 2.1%) Earnings per Share Kshs 1.55 (2021 - Kshs 1.08) Total Assets Kshs 431Mn 18% (y/y) Net Loans and Advances Kshs 218Mn 13% (y/y) Financials Profit after Tax Kshs 2.6Bn 44% (y/y) Funding & liquidity Deposits Kshs 309Mn 18% (y/y) Total Capital Adequacy Ratio 21% (2021 - 22%) Liquidity Ratio 53% (2021 - 47%) Strong growth trajectory supported by continued recovery in economic activity across all subsidiaries; 21% increase in operating income driven by growth in all income lines; ✓ Regional subsidiary PBT contribution increased to 27% (from 17%) driven by recoveries in Uganda and Mauritius and continued growth in Rwanda and Tanzania; ✓ Net NPL ratio remained flat at 3% from December 2021 despite strong loan growth as Group focused on recoveries especially in Kenya; ✓ Strong capital and liquidity ratios across all banking subsidiaries#7Group maintains strong growth trajectory in Q1 2022 Key highlights driving growth across the subsidiaries - Q1 2022 0 Kenya: ✓ Partnership with Mastercard to introduce debit and credit cards targeting corporate C-Suite; Launch of unsecured lending solutions through the digital platform to drive financial inclusion; ✓ Rwanda ✓ Launch of Bancassurance; ✓ Strong headway on digitization with 75% if the customers initiating transactions via digital channels; Rwanda's MSME product continued to grow strongly in Q1 2022; Tanzania ✓ Launch of Bancassurance; Uganda ✓ Focus on growth and turnaround in the business; Mauritius ✓ Successful revamp and growth in retail mortgages#8" B 57% 43.21 72.66 2022 im Group 99.96 Group Financial Highlights We Are On Your Side#9Group -38% growth in PBT to Kes 3.7Bn Mar-22 Mar-21 Statement of Comprehensive Income Mar 22 vs Mar 21 Kshs Mn Kshs Mn Y-Y % Net Interest Income 5,205 4,313 21% Non-Funded Income 2,195 1,825 20% Total Operating Income 7,400 6,138 21% Operating Expenses 3,369 2,804 20% Profit before Loan Loss Provisions 4,031 3,334 21% Loan Loss Provisions 481 759 -37% 0 Comments Interest income buoyed on the back of growth in loans and advances and government securities across the Group; Increase in transactional fees and commissions and improved margins in foreign exchange trading income as trade activity picked up; Strong growth from both interest and non-interest income; Cost growth driven by inflationary pressures, integration of Uganda business, continued investment in digitization and staff in key support areas; Loan loss provisions reduced on the back of provisions released and recoveries; Profit before Share of JV 3,550 2,575 38% Share of Profit/(loss) from JV 120 84 44% Profit growth from better economic activity and recoveries in Mauritius; Profit Before Tax 3,670 2,659 38% M Group#10Group - 18% growth in total assets to KES 431Bn Mar-22 Mar-21 Mar 22 vs Mar 21 Statement of Financial Position Kshs Mn Kshs Mn Y-Y% Cash & Bank Balances 28,835 14,963 93% Investments & Placements 123,880 125,466 -1% Loans & Advances (net) 218,406 193,159 13% Total Assets 430,831 364,376 18% Customer Deposits 309,424 263,133 18% Borrowings Total Liabilities Comments Cash & Bank increased following the acquisition in Uganda and increased balances in subsidiaries with their respective regulators; Loans growth on account of continued economic recovery across the region; Total asset growth on the back of strong loan growth during the period; Continued focus on increasing deposits through our digital channels; 19,939 14,721 32% Tier II debt support from DFIs for on lending to SME sector; 355,587 294,849 21% Shareholders' Funds* ** 70,512 65,556 8% **Excludes non-controlling interest im Group#11im Group Subsidiary Performance Highlights We Are On Your Side#12Kenya - Growth trajectory in line with strategic initiatives P&L (Kshs Mn) 4,755 Operating Income 5,251 +10% 694 Loan Loss Provision 754 +9% PBT +22% 2,539 2,088 Q1 2021 Q1 2022 Q1 2021 Q1 2022 Q1 2021 Q1 2022 ✓ Increase in profitability driven by strong income growth and cost containment - cost to income ratio down to 38%; Operating income supported by new customer acquisitions and cross selling activities during the quarter; Strong growth in both net interest and non- interest income; ✓ Kenyan subsidiary remains prudent on loan loss provisions in specific sectors, on the back of global and local macro-economic environment Key Ratios Q1 2022 Q1 2021 Efficiency Ratio (CTI) 37.3% 41.5% Cost of Risk 1.9% 1.9% ROE ROA 14.0% 11.7% 2.4% 2.1%#13Kenya - Growth trajectory in line with strategic initiatives Balance Sheet (Kshs Mn) 282,856 Total Assets +10% 310,788 Net Loans & Advances 153,730 +8% 166,148 Customer Deposits 212,868 +11% 235,474 Q1 2021 Q1 2022 Q1 2021 Q1 2022 Q1 2021 Q1 2022 ✓ Total Assets growth supported by both increase in Loan and Advances portfolio and investments in Government Securities during the quarter; 8% increase in Loans and Advances supported by the continued improvement in economic activity across all sectors; Continued focus on deposit mobilization especially through its digital channels following the launch of its app and web platform I&M On the Go (OTG); Strong capital and liquidity ratios 0 10 Key Ratios Q1 2022 Q1 2021 Loan to Deposit Ratio 70.6% 72.2% Net NPA 2.7% 5.2% Total Capital / Total Risk Weighted Assets 20.8% 21.6% Liquidity Ratio 47.1% 48.3%#14Tanzania: Improving performance amidst cautious optimism P&L (Kshs Mn) Operating Income +26% 351 Loan Loss Provisions 442 -15% 13 88 11 PBT +10% 97 Q1 2021 Q1 2022 Q1 2021 Q1 2022 Q1 2021 Q1 2022 ✓ Operating income growth supported by digital lending activities following digital channels introduced in 2021; Non-interest income also boosted by trade finance activities as the Tanzanian economy recovers; ✓ Operating expenses increased by 34% y/y driven by digitization initiatives; ✓ Reduction in loan loss provisions attributed to recoveries 0 10 Key Ratios Q1 2022 Q1 2021 Efficiency Ratio (CTI) 75.6% 71.2% Cost of Risk 0.3% 0.3% ROE ROA 6.3% 6.4% 1.0% 1.0%#15Tanzania: Improving performance amidst cautious optimism Balance Sheet (Kshs Mn) 25,134 Total Assets 28,726 +14% Net Loans & Advances 15,950 +12% 17,898 Customer Deposits 17,750 +18% 20,910 Q1 2021 Q1 2022 Q1 2021 Q1 2022 Q1 2021 Q1 2022 ✓ Asset growth supported by both the lending book and investment portfolio; Key Ratios Q1 2022 Q1 2021 ✓ Loan portfolio growth on the back of increased economic activity post- COVID and improved market sentiments; Loan to Deposit Ratio 85.6% 89.9% ✓ Deposit growth has been supported by CASA mobilisation initiatives; ✓ Improved liquidity and strong capital ratios 0 10 Net NPA 7.9% 9.0% Total Capital / Total Risk Weighted Assets 20.1% 18.2% Liquidity Ratio 30.1% 26.0%#16Rwanda: Strong performance supported by consistent business growth P&L (Kshs Mn) 10 872 Operating Income +18% 1,028 Loan Loss Provision +63% 56 56 91 277 PBT 330 +19% Q1 2021 Q1 2022 Q1 2021 Q1 2022 Q1 2021 Q1 2022 ✓ Operating income growth supported by significant growth in the MSME portfolio leading to higher net interest income and growth in the fee-based income; Operating expenses increased by 13% y/y driven by continued digitization initiatives; Increase in Loan loss provisions in line with growth in the MSME portfolio 0 10 Key Ratios Q1 2022 Q1 2021 Efficiency Ratio (CTI) 62.1% 61.8% Cost of Risk 1.5% 1.0% ROE ROA 12.8% 13.0% 1.6% 1.6%#17Rwanda: Strong performance supported by consistent business growth 52,203 Total Assets +10% 57,660 Q1 2021 Q1 2022 Balance Sheet (Kshs Mn) Net Loans & Advances 23,479 +11% 26,092 10 Customer Deposits 32,515 +3% 33,578 Q1 2021 Q1 2022 Q1 2021 Q1 2022 ✓ Asset growth primarily driven by growth in the loan book as the MSME product continues to deliver strong customer growth; Key Ratios Q1 2022 Q1 2021 Strategic shift towards growing the loan portfolio to profitably deploy surplus liquidity ✓ Strong capital and liquidity ratios Loan to Deposit Ratio 77.7% 72.2% 0 10 Net NPA -0.6% 1.1% Total Capital / Total Risk Weighted Assets 20.2% 19.2% Liquidity Ratio 55.8% 58.0%#18Uganda: Continued focus on integration to gear business for growth opportunities P&L (Kshs Mn) Operating Income 1,042 +63%* 645 425 Loan Loss Provision PBT +363%* 436 Dec-21 Q1 2022 Dec-21 -375 Q1 2022 -596 Dec-21 Q1 2022 *Annualised Growth I&M Uganda became part of the Group from Q2 2021 (hence no comparative data for Q1 2021); Key Ratios Q1 2022 Dec-2021 ✓ Income growth in Q1 2022 supported by both increase in funded and non-funded income as well as a decline in interest expense; Efficiency Ratio (CTI) 85.7% 95.3% ✓ Cost rationalization measures post acquisition continue yielding desired results for the business; ROE -24.5% ROA -1.7% ✓ Drop in loan loss provisions on account of recoveries#19Uganda: Continued focus on integration to gear business for growth opportunities Balance Sheet (Kshs Mn) 22,604 Dec-21 Total Assets +9%* *Quarter on Quarter Growth 24,677 Net Loans & Advances 6,276 +11%* 7,230 Customer Deposits +6%* 19,426 18,248 Q1 2022 Dec-21 Q1 2022 Dec-21 Q1 2022 ✓ Growth in Loan and Advances portfolio supported by business opportunities as Uganda recovers post COVID-19 containment measures and integration into the Group provides new customer acquisitions; ✓ Customer deposit growth during the quarter following stabilization of the business post acquisition of the bank; ✓ Strong liquidity to support expected growth 0 10 Key Ratios Q1 2022 Dec-2021 Loan to Deposit Ratio 37.1% 34.3% Net NPA 4.6% 1.1% Total Capital / Total Risk Weighted Assets 16.4% 14.7% Liquidity Ratio 51.8% 52.1%#20Mauritius: Improved bottom-line sustained by loan loss recoveries P&L (Kshs Mn) PBT 274 +46% 188 Loan Loss Provision 46 Key Ratios Q1 2022 Q1 2021 +250% Efficiency Ratio (CTI) 74.4% 70.0% ROE Q1 2021 Q1 2022 Q1 2021 -69 Q1 2022 ROA ✓ Profitability largely driven by recoveries as focus remains on reengineering the balance sheet for future growth; Operating expenses growth continues to be driven by digitization of the business as part of the overall I&M Group strategy; Digital platform seeing good momentum in growth; Business has seen strong recoveries from specific loan book that had previously come under distress, which reduced overall provisions 10.5% 7.2% 0.9% 0.5% Key Ratios Q1 2022 Q1 2021 Loan to Deposit Ratio 46.5% 39.2% Net NPA 0.4% 2.1% Total Capital / Total Risk Weighted Assets 20.5% 18.8% Liquidity Ratio 41.5% 54.7%#21im Group Group Outlook We Are On Your Side#22Group Outlook - Navigating business growth amidst key risk factors; Economic Rebound in EA Region Increased Trade Activity Geo Political Issues impacting EA Rising Slow down in COVID-19 Fiscal Debt Rising Inflation Entrench the financial services in the customer's operations while making it as convenient as possible for them to do business. Target NPS score +75% Focus on growing regional business and aligning all entities with the Group's strategic focus. Continued investment in digital innovation and platforms in our journey towards transformation 65% active Customers On Digital Channels 85% of transactions through digital channels#23Appendix#24Our Organization Structure...The Group includes banking and non-banking entities I&M Group PLC Our Company & Group Results represents all entities I&M Realty Ltd I&M Burbidge Capital Ltd 100% I&M Capital Ltd 100% Investment & Mortgages 100% Nominees Ltd 100% I&M Bank Ltd 100% Bank One Ltd 50% BCR Investment Co. Ltd 100% Giro Ltd 100% Kenya Tanzania Rwanda Mauritius Uganda I&M Burbidge Capital (U) Ltd 100% Kenya Bank & Group Entities I&M Bank (T) Ltd 77.80% I&M Foundation I&M Group Plc is listed on the Nairobi Securities Exchange (NSE) and I&M Bank (Rwanda) Plc is listed on the Rwanda Stock Exchange Limited (RSE) Youjays Insurance Brokers Ltd 100% I&M Bancassurance Intermediary Ltd 100% I&M Bank (Uganda) Ltd 90% I&M Bank (Rwanda) Plc 54.47%#25Disclaimer The contents herein have been presented in good faith. The information, statements and opinions set out in this presentation and subsequent discussion do not constitute a public offer for the purposes of any applicable law or an offer to sell or solicitation of any offer to purchase any securities or other financial instruments or any advice or recommendation in respect of such securities or other financial instruments. The information contained in this presentation and subsequent discussion, which does not purport to be comprehensive nor render any form of financial or other advice, has been provided by the Group and has not been independently verified by any party. No responsibility, liability or obligation (whether in tort, contract or otherwise) is accepted by the Group or any member of the Group or any of its affiliates or any of its officers, employees, agents or advisers as to or in relation to this presentation and any subsequent discussions (including the accuracy, completeness or sufficiency thereof) or any other written or oral information made available or any errors contained therein or omissions therefrom, and any such liability is expressly disclaimed. This presentation and subsequent discussion may contain projections, estimates, forecasts, targets, opinions, prospects, results, returns and future outlook with respect to the financial condition, results of operations, capital position and business of the Group. Any such future outlook may involve significant assumptions and subjective judgements which may or may not prove to be correct and there can be no assurance that any of the matters set out are attainable, will actually occur or will be realised or are complete or accurate. The assumptions may prove to be incorrect and involve known and unknown risks, uncertainties, contingencies and other important factors, many of which are outside the control of the Group. Any such future outlook is based on the beliefs, expectations and opinions of the Group at the date the statements are made, and the Group does not assume, and hereby disclaims, any obligation or duty to update, revise or supplement them if circumstances or management's beliefs, expectations or opinions should change. The Financial results of the Group can be sourced from the link https://www.imbank.com/about-us/i-and-m-holdings/investor-relations/financial-results#26Thank You I&M GROUP PLC 1 PARK AVENUE 1ST PARKLANDS P.O. BOX 30238 - 00100 TEL: +254 (0)20 3221000 [email protected]