#1Investor Presentation Third Quarter Fiscal Year 2024 GitLab#2This presentation contains "forward-looking statements" within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact are forward-looking statements. These statements include, but are not limited to, statements regarding our future operating results and financial position, anticipated future expenses and investments, expectations relating to certain of our key financial and operating metrics, our business strategy and plans, market growth, our market position and potential market opportunities, and our objectives for future operations. The words "believe," "may," "will," "estimate," "potential," "continue," "anticipate," "intend," "expect," "could," "would," "project," "plan," "target," "expect," and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on management's expectations, assumptions, and projections based on information available at the time the statements were made. Our future financial condition and results of operations, as well as any forward-looking statements, are subject to change due to inherent risks and uncertainties, many of which are beyond our control. Important factors that could cause our actual results, performance and achievements, or industry results to differ materially from estimates or projections contained in or implied by our forward-looking statements include the following: our revenue growth rate in the future; our ability to achieve and sustain profitability, our business, financial condition, and operating results; our intense competition and loss of market share to our competitors; the market for our services may not grow; a decline in our customer renewals and expansions; our transparency; our publicly available company Handbook; security and privacy breaches; customers staying on our open-source or free SaaS product offering; fluctuations in our operating results; our limited operating history; our ability to manage our growth effectively; our ability to respond to rapid technological changes; our incorporation of artificial intelligence features into our products; our ability to accurately predict the long-term rate of customer subscription renewals or adoption, or the impact of these renewals and adoption; and our hiring model. We do not undertake any obligation to update or release any revisions to any forward-looking statement or to report any events or circumstances after the date hereof or to reflect the occurrence of unanticipated events, except as required by law. This presentation also contains estimates and other statistical data made by independent parties and by GitLab relating to market size and growth and other industry data. Such data involves a number of assumptions and limitations, and you are cautioned not to give undue weight to such estimates. GitLab has not independently verified the statistical and other industry data generated by independent parties and contained in this presentation and, accordingly, it cannot guarantee their accuracy or completeness. In addition, projections, assumptions and estimates of its future performance and the future performance of the markets in which GitLab competes are necessarily subject to a high degree of uncertainty and risk due to a variety of factors. These and other factors could cause results or outcomes to differ materially from those expressed in the estimates made by the independent parties and by GitLab. This presentation includes certain financial measures not presented in accordance with generally accepted accounting principles in the United States ("GAAP"), which are used by management as a supplemental measure, have certain limitations, and should not be construed as alternatives to financial measures determined in accordance with GAAP. The non-GAAP measures as defined by us may not be comparable to similar non-GAAP measures presented by other companies. Our presentation of such measures, which may include adjustments to exclude unusual or non-recurring items, should not be construed as an inference that our future results will be unaffected by other unusual or non-recurring items. A reconciliation is provided in the Appendix to the most directly comparable financial measure stated in accordance with GAAP. For further information with respect to GitLab, we refer you to our most recent Quarterly Report on Form 10-Q filed with the SEC. In addition, we are subject to the information and reporting requirements of the Securities Exchange Act of 1934 and, accordingly file periodic reports, current reports, proxy statements and other information with the SEC. These periodic reports, current reports, proxy statements and other information are available for review at the SEC's website at http://www.sec.gov.#3GitLab at a Glance 8,175 Base Customers¹ 91% Non-GAAP Gross Margin¹ 874 >$100K Customers 128% Dollar-Based Net Retention Rate¹ $599M 7x Run-Rate Revenue¹ 32% YOY Run-Rate Revenue Growth Note: Figures as of the three months ended October 31, 2023 (Q3 FY24) unless otherwise noted. ¹ Definitions and reconciliations with most directly comparable GAAP figure can be found in the Appendix. 2 GitLab internal analysis GitLab Copyright 2023 Improved cycle time with GitLab² 1 Platform#4Every company must be great at developing, securing, and deploying software. While cutting costs. Start Test Plan Agile ding Resource Rampup Estimations Testing luction pport model Prototype Requirements Requirements Proof Of Concept Analysis Design source+ Time+ Scope Release Build Deploy User Acceptance tir System Health check Monitor ressic (Scrum) DevX Functional ( Testin esting, Kno High level d Low level de Documenta 101 010107 000110101010 White box Testing: testing 8 101010 V & Apprais#5Growing complexity in DevSecOps 69% of developers spend at least a quarter of their time maintaining and integrating toolchains Source: GitLab 2023 DevSec Ops Report GitLab Copyright 66% of organizations would like to consolidate their toolchains 84%20ps tools of organizations are using between 2-10 DevOps#6The Problem Most environments today look like this... GitLab Copyright Digital.ai Synopsys Jira U {**$* GitHub Datadog 2 L.P BitBucket Jfrog TE Jenkins (}#7The Solution GitLab is the most comprehensive Al-powered DevSecOps platform GitLab Copyright 2 Plan & Create → Continuous Delivery Software Delivery Value Stream B Integrate & Verify Deploy & Operate Single Data Store Continuous Improvement Al-powered Secure & Govern Monitor & Improve#8GitLab Duo Al-assisted workflows for everyone in the software development lifecycle Throughout the software development lifecycle Privacy and transparency first Best-in-class models GitLab Copyright Improved planning Faster onboarding 75% Time spent on all other tasks Automated testing Better \\ || / // Faster coding Improved security documentation 25% Time spent coding#9One workflow to unite your developers, security, and operations teams 哥 10 GitLab Copyright Epics Milestones Issues Assign Issue 11 Push Code Automated Test s Create a merge request Scan Collaboration & review Approval Release Merge Accepted Deploy#10One workflow to unite your developers, security, and operations teams powered by Al 10 GitLab Copyright Epics Epic summary Milestones Issues Issue summary Generate issue description Assign Issue [J Push Code Code explanation GitLab Chat Automated Test Test generation Root cause analysis Create a merge request Code Suggestions Suggest Reviewers Merge request summary Scan Vulnerability summary Collaboration & review Code review summary Discussion summary Approval L Release Merge Accepted Deploy Value stream forecasting#11Fast A DevSecOps platform enables engineering efficiency GitLab Copyright Next S simple-java Project information Repository Issues. 8 Merge requests CI/CD Pipelines Jobs Schedules Test Cases Deployments Packages and registries Monitor Analytics Q Search GitLab Wiki XSnippets 0 01 tech-marketing > 17 jobs for master in 11 minutes and 31 seconds (queued for 2 seconds) Auto DevOps 866c1287 G I No related merge requests found. Pipeline od simple-java Pipelines #241752813 Group jobs by build Needs Jobs 17 Tests 0 build Stage Job dependencies. test code_quality container_scanning gemnasium-maven-dependency_scanning license_scanning (secret_detection_default_branch (✓) spotbugs-sast test review Dv D26 dast environment deploy dast 99+ dast stagin Ⓒ#12Secure A DevSecOps platform enables end-to-end governance GitLab Copyright S Next security Subgroup overview e Epics: D Issues 11 Merge Requests Audit Events O Push Rules Q Search GitLab Kubernetes Security & Compliance Security Dashboard. Vulnerability Report L. Analytics Wiki 0 93 Packages & Registries 18 GitLab-examples security Security Dashboard Security Dashboard Vulnerabilities over time January 23rd to today 30 Days Severity ● Critical High Medium. Low 60 Days 90 Days % +25% +1% +1% +0% # 80 119 185 133 > F 5 projects Project security status Projects are graded based on the highest severity vulnerability present > D 5 projects > C 0 projects > B 0 projects D- > A 0 projects 99+ €#13Efficient A DevSecOps platform visibility across enables value streams GitLab Copyright Next GitLab.org g Group information. e Epics DIssues 8 Merge requests. Security & Compliance Kubernetes Packages and registries Analytics Value stream CI/CD Contribution Dashboards DevOps adoption Insights Issue Q Search GitLab Productivity Repository Wiki 5.7k 69.5k 2.6k Overview 2w Key metrics Lead Time 14.9days DORA metrics Deployment Frequency 98.3/day Total time Ⓒ 150 120 90 30 Aug 25, 2022 Issue <1m Cycle Time 9 days Plan 2w Code 2m Aug 29, 2022 New Issues 5348 Lead Time for Changes 0.2days Sep 1, 2022 Test 16m Deploys 2360 Review 1d Time to Restore Service .1 days Sep 5, 2022 Date Staging th Change Failure Rate 0.0% O Sep 9, 2022 D26 Sep 13, 2022 € Sep 17, 20 10#14Significant ROI and short payback period 427% ROI for revenue-generating applications <6 months Payback period of less than 6 months Fewer software vendors License cost reduction Fewer tools Lower integration costs Source: GitLab-commissioned Forrester Consulting Total Economic Impact™ study in 2022. 427% within the first three years of deployment to revenue-generating applications. GitLab Copyright Better user experience Higher productivity Much faster cycle time Revenue acceleration#15Our Market Opportunity GitLab Copyright 2023#16Large and high growth market opportunity based on GitLab internal analysis GitLab Copyright 2023 $40B estimated total addressable market*#17BB By 2027, 75% of organizations will have switched from multiple point solutions to DevOps platforms to streamline application delivery, up from 25% in 2023. 95 Organizations 100 80 60 40 20 % 25% 2023 75% GartnerⓇ, Magic Quadrant™ for DevOps Platforms, Manjunath Bhat, Thomas Murphy, et al., 05 June 2023 Gartner is a registered trade and service mark of Gartner, Inc. and/or its affiliates in the US and internationally and is used herein with permission. All rights reserved. GitLab Copyright 2023 2027 Charts/graphics created by GitLab based on Gartner research. Source: Gartner, Inc., Magic Quadrant for DevOps Platforms, June 2023.#182023 Gartner® Magic Quadrant™ for DevOps Platforms GitLab recognized as a Leader Gartner positioned GitLab as highest in Ability to Execute. According to Gartner, Leaders execute well against their current vision and are well-positioned for tomorrow. Source: Gartner, Magic Quadrant for DevOps Platforms, Manjunath Bhat, Thomas Murphy, Et, Al,, 05 June 2023 Gartner Methodologies, Magic Quadrant, August 2023, https://www.gartner.com/en/research/methodologies/magic-quadrants-research GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner Inc. as part of a larger report and should be evaluated in the context of the entire document. The Gartner document is available upon request from GitLab Figure 1: Magic Quadrant for DevOps Platforms ABILITY TO EXECUTE CHALLENGERS Source: Gartner CircleCl Codefresh JFrog CloudBees Bitrise COMPLETENESS OF VISION NICHE PLAYERS Red Hat VMware Google Cloud Platform Atlassian LEADERS GitLab JetBrains Harness Microsoft Amazon Web Services VISIONARIES As of May 2023 Ⓒ Gartner, Inc#19GitLab recognized as the only Leader The Forrester WaveTM: Integrated Software Delivery Platforms, Q2 2023 GB GitLab is great for enterprises wishing to consolidate their best-of-breed toolchain into one high-performing ISDP. Source: The Forrester WaveTM: Integrated Software Delivery Platforms, Q2 2023 The Forrester WaveTM is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. THE FORRESTER WAVE™ Integrated Software Delivery Platforms Q2 2023 Challengers Stronger current offering Weaker current offering Contenders Weaker strategy IBM Flexagon. OpenText O Strong Performers CircleCl JFrog Harness Codefresh VMWare Market presence .o CloudBees GitLab Amazon Web Services Leaders "A gray bubble or open dot indicates a nonparticipating vendor. Source: Forrester Research, Inc. Unauthorized reproduction, citation, or distribution prohibited. Atlassian. Microsoft ►Stronger strategy#20Leading the category via multi-faceted go-to-market GitLab Copyright 2023 Large Enterprise Mid-Market Small and Medium Business High value enterprise sales • Value Stream Assessments • Top Strategic Accounts High velocity inside sales Product-led growth#21Land and expand model GitLab Copyright 2023 Point tools are displaced one by one along the journey Land with developers on Create & Verify Expand to departments more Expand to more use cases Value increases with GitLab adoption Uptier to Ultimate#22Investing in building our ecosystem Cloud Partners & Allow GitLab to deliver better software faster. Our cloud native integrations are a direct line to environments trusted by developers aws Google Cloud Technology Partners Integrate with GitLab to deliver customized DevOps solutions across industries and use cases Representative Partners IBM servicenow Service Partners 0000 Sales and integration partners that help customers achieve technical and business goals in digital transformation accenture SHI carahsoft Insight™ ##23All users in a company are on the same tier Free $0 Buyer Persona: Individual Contributors All stages of the DevOps lifecycle Open source license (MIT) Up to 5 users on Free tier ● GitLab Copyright 2023 per user per month Premium $29 Buyer Persona: Directors (all users within organization have the same plan) ● • ● per user per month All the benefits of Free Faster code reviews Operational insights Project management Code and deployment release controls 24/7 customer support Fastest Growing Tier Ultimate $99 Buyer Persona: Executives (all users within organization have the same plan) . All the benefits of Premium Advanced security testing Portfolio management Compliance and planning ● ● per user per month ● Value stream analytics Unlimited guest users at no additional cost#24Our Customers GitLab Copyright 2023#25Global customers from a wide-array of verticals trust GitLab 30M+ 50%+ million users on the GitLab platform GitLab Copyright 2023 of Fortune 100 are GitLab customers - Financial Services UBS Nasdaq - Public Sector / Education- W UNIVERSITY of WASHINGTON PATENT AND TRADEMARK OFFICE uspto BLACK PEARL Consumer / Retail T Mobile CARFAX HILTI hackerone CA CREDIT AGRICOLE Software/Technology SUZUKI NVIDIA. Worldline LOCKHEED MARTIN Transportation / Automotive anwb Goldman Sachs grammarly FUJITSU SIEMENS DUNCAN AVIATION KEYTRADE DEAKIN UNIVERSITY Fanatics ticketmaster® IRONI MOUNTAIN AIRBUS Visteon#26BB Gfes It's simple. All teams operate around this one tool. Instantly, that made communication easier. We wouldn't be where we are today if we didn't have GitLab in our stack. © 2023 GitLab Inc. EA Engior Alance CA Leskow Allance Logan Weber Software Automation Engineer Airbus 090 F-YWOO GitLab AIRBUS 114x Increase in product release velocity 425% Increase in project growth in five years (from 50 to 850 projects) 99% Faster release times (from 24 hours to 10 minutes)#27333 Time to market was a big issue for us. Before our transformation to Agile and DevOps started, we had release cycles of nearly 18 months in some cases. We've been able to dramatically reduce that to roughly 3 months. 2023 GitLab Inc. Thorsten Bastian Business Owner IT, CI/CD Hub Telekom IT T 6x Faster time to market 13K Active GitLab users Streamlined security#28GR Having GitLab has completely changed the way we approach reusable software because the place where we develop software is also the place that other people can share, contribute, and participate in that development. © 2023 GitLab Inc. Alan Hohn Director of Software Strategy Lockheed Martin GitLab LOCKHEED MARTIN 80x Faster Cl pipeline builds 90% Less time spent on system maintenance 1000s of Jenkins servers retired#29Financial Highlights GitLab Copyright 2023#30Financial Highlights Q3 FY'2024 1 Definition can be found in the Appendix. 2 Represents growth in revenue from annualized Q3 FY23 to annualized Q3 FY24. 3 See Appendix for reconciliation with most directly comparable GAAP figure. $599M Run-Rate Revenue¹ 8,175 Base Customers¹ 91% Non-GAAP Gross Margin³ 32% YOY Run-Rate Revenue Growth² 874 > $100K Customers 128% Dollar-Based Net Retention#31Strong Momentum at Scale Run-Rate Revenue¹ (millions) 1 Definition can be found in the Appendix. $267 Q3-FY22 $311 Q4-FY22 $350 Q1-FY23 $404 Q2-FY23 $452 Q3-FY23 $492 Q4-FY23 $508 Q1-FY24 $558 Q2-FY24 32% YOY Growth $599 Q3-FY24#32Growing Customer Base 4,057 Q3-FY22 4,593 Q4-FY22 Base Customers ¹ 5,168 Q1-FY23 5,864 Q2-FY23 6,469 Q3-FY23 1 Definition can be found in the Appendix. 7,002 Q4-FY23 7,406 Q1-FY24 7,815 Q2-FY24 8,175 Q3-FY24 427 Q3-FY22 Customers Generating > $100K ARR 492 Q4-FY22 545 Q1-FY23 593 Q2-FY23 638 Q3-FY23 697 Q4-FY23 760 Q1-FY24 810 Q2-FY24 874 Q3-FY24#33Continued Investment in Growth with Significant Operating Leverage Non-GAAP Gross Margin ¹ 90% 89% Q3-FY22 III 90% 89% Q4-FY22 Q1-FY23 Q2-FY23 89% Q3-FY23 90% Q4-FY23 91% Q1-FY24 91% Q2-FY24 91% Q3-FY24 1 Non-GAAP metrics-see Appendix for reconciliation with most directly comparable GAAP figure. 1 Non-GAAP Operating Expenses ¹ (% of Revenue) 72% 34% 20% Q3-FY22 67% 32% 25% Q4-FY22 68% 31% 20% Q1-FY23 S&M as % of Revenue 65% 28% 23% Q2-FY23 60% 28% 20% Q3-FY23 56% 27% 18% Q4-FY23 R&D as % of Revenue 55% 29% 19% Q1-FY24 51% 26% 17% Q2-FY24 G&A as % of Revenue 47% 24% 17% Q3-FY24#34Driving Operating Efficiency While Maintaining Growth Non-GAAP Operating Income / (Loss)¹ (% of Revenue) III! (36%) (35%) Q3-FY22 Q4-FY22 (28%) (27%) Q1-FY23 Q2-FY23 (19%) (11%) (12%) Q3-FY23 Increasing operating leverage Q4-FY23 (3%) Q1-FY24 3% Q2-FY24 Q3-FY24 1 Non-GAAP metrics-see Appendix for reconciliation with most directly comparable GAAP figure. GAAP Operating Cash Flow (% of Revenue) (15%) Q3-FY22 (1%) Q4-FY22 (32%) Q1-FY23 (36%) Q2-FY23 (1%) Q3-FY23 (10%) (9%) Q4-FY23 19% Cash efficient business Q1-FY24 (4%) Q2-FY24 Q3-FY24#35Enduring Tailwinds w Platform shift is still early, estimated $40B TAM High productivity helps reduce growing cost of quality engineers Ultimate penetration has room to expand Large and growing number of open source registrations Strong ARPU growth#36Financial Outlook Fourth Quarter and Fiscal Year 2024 ($ in millions, except per share data) Revenue Non-GAAP Operating Income / (Loss) Non-GAAP Net Income per Share Q4 FY 2024 Guidance $157.0 - $158.0 $5.0 - $6.0 $0.08 $0.09 FY 2024 Guidance $573.0 $574.0 $(10.0) - $(9.0) $0.12 - $0.13 Note: Non-GAAP net income per share assuming approximately 164 million and 162 million weighted average diluted shares outstanding as of Q4 FY2024 and FY24, respectively.#37GAAP to Non-GAAP Reconciliation Gross Profit ($ in thousands) GAAP Gross Profit Stock-based Compensation Expense Amortization of Intangible Assets Restructuring Charges Non-GAAP Gross Profit Non-GAAP Gross Profit Margin % Note: Fiscal year ends January 31. Numbers are rounded for presentation purposes. FY 2022 FY 2023 $222,668 $372,656 $1,300 $5,078 $334 $2,067 $0 $0 $224,302 $379,801 89% 90% Q3 FY23 $98,417 $1,248 $521 $0 $100,186 89% Q3 FY24 $134,584 $1,648 $521 $0 $136,753 91%#38GAAP to Non-GAAP Reconciliation Sales & Marketing Expense ($ in thousands) Sales & Marketing Expense Stock-based Compensation Expense Restructuring Charges Non-GAAP Sales & Marketing Expense As % of Revenue Note: Fiscal year ends January 31. Numbers are rounded for presentation purposes. FY 2023 FY 2022 $190,754 $309,992 $(10,550) $(48,001) $0 $0 $180,204 $261,991 71% 62% Q3 FY23 Q3 FY24 $81,080 $86,978 $(12,905) $(16,523) $54 $0 $68,175 $70,509 60% 47%#39GAAP to Non-GAAP Reconciliation Research & Development Expense ($ in thousands) Research & Development Expense Stock-based Compensation Expense Restructuring Charges Non-GAAP Research & Development Expense As % of Revenue Note: Fiscal year ends January 31. Numbers are rounded for presentation purposes. FY 2022 FY 2023 $97,217 $156,143 $(8,305) $(36,325) $0 $0 $88,912 $119,818 35% 28% Q3 FY23 Q3 FY24 $41,113 $49,058 $(10,030) $(12,738) $0 $(72) $31,083 $36,248 28% 24%#40GAAP to Non-GAAP Reconciliation General & Administrative Expense ($ in thousands) General & Administrative Expense Stock-based Compensation Expense Amortization of Acquired Intangibles Restructuring Charges Charitable Donation of Common Stock Change in Fair Value of Acquisition Related Contingent Consideration Other Non-recurring Charges Non-GAAP General & Administrative Expense As of Revenue Note: Fiscal year ends January 31. Numbers are rounded for presentation purposes. FY 2022 $63,654 $(9,854) $(331) $0 $0 $0 $0 $53,469 21% FY 2023 $117,932 $(33,163) $(295) $0 $0 $659 $0 $85,133 20% Q3 FY23 $33,186 $(9,525) $(70) $0 $0 $(1,063) $0 $22,528 20% Q3 FY24 $38,815 $(10,425) $0 $4 $(2,675) $0 $(413) $25,306 17%#41GAAP to Non-GAAP Reconciliation Operating Loss ($ in thousands) GAAP Operating Loss Stock-based Compensation Expense Amortization of Intangible Assets Restructuring Charges Charitable Donation of Common Stock Change in Fair Value of Acquisition Related Contingent Consideration Other Non-recurring Charges Non-GAAP Operating Income / (Loss) Non-GAAP Operating Income / (Loss) Margin % Note: Fiscal year ends January 31. Numbers are rounded for presentation purposes. FY 2022 FY 2023 $(128,957) $(211,411) $30,009 $665 $0 $0 Q3 FY23 Q3 FY24 $(56,962) $(40,267) $122,567 $33,708 $41,334 $2,362 $591 $521 $0 $0 $14 !!! $0 $0 $2,675 $(659) $1,063 $0 $0 $413 $(21,600) $4,690 (19%) 3% $0 $0 $(98,283) (39%) $0 $(87,141) (21%)#42GAAP to Non-GAAP Reconciliation Net Loss Attributable to GitLab ($ in thousands) Net Loss Attributable to GitLab Amortization of Acquired Intangibles Stock-based Compensation Expense Restructuring Charges Charitable Donation of Common Stock Change in Fair Value of Acquisition Related Contingent Consideration Loss from Equity Method Investment, Net of Tax De-Consolidation (Gains) Losses Foreign Exchange (Gains) Losses, Net Income Tax Adjustment Other Non-recurring Charges Non-GAAP Net Income / (Loss) Attributable to GitLab Non-GAAP Net Income / (Loss) Margin % Note: Fiscal year ends January 31. Numbers are rounded for presentation purposes. FY 2022 $(155,138) $665 $30,009 $0 $0 $0 $0 $0 $29,140 $0 $0 $(95,324) (38%) FY 2023 $(172,311) $2,362 $122,567 $0 $0 $(659) $2,468 $(17,798) $(4,364) $0 $0 $(67,735) (16%) Q3 FY23 Q3 FY24 $(48,455) $(285,158) $591 $521 $41,334 $33,708 $0 $14 $0 $2,675 $1,063 $756 $0 $(2,855) $0 $0 $(15,192) (13%) $0 $743 $0 $(488) $254,392 $413 $14,446 10%#43Appendix GitLab Copyright 2023#44Definitions Customer: a single organization with separate subsidiaries, segments, or divisions that use The one DevOps Platform is considered a single customer for determining each organization's ARR. Reseller or distributor channel partners are not counted as customers. In cases where customers subscribe to The One DevOps Platform through our channel partners, each end customer is counted separately. Base Customers: customers generating $5,000 or more in ARR. Monthly Recurring Revenue ("MRR"): aggregate monthly revenue for all customers during that month from committed contractual amounts of subscriptions, including self-managed and SaaS offerings but excluding professional services. Annual Recurring Revenue ("ARR"): monthly recurring revenue multiplied by 12. Current Period ARR: includes any upsells, price adjustments, user growth within a customer, contraction, and attrition. Dollar-Based Net Retention: the percentage change in ARR derived from the customer base at a point in time. Calculated as of a period end by starting with customers as of 12 months prior to such period end ("Prior Period ARR"). Then ARR for the same customers is calculated as of the current period end ("Current Period ARR"). Then divide the total Current Period ARR by the total Prior Period ARR to arrive at the Dollar-Based Net Retention Rate. Run-Rate Revenue: the sum of the most recent three months of revenue at the end of each quarter multiplied by 4.