Inovalon Results Presentation Deck

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Inovalon

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#1Q2 2020 Earnings Supplement July 29, 2020 O inovalon#2Cautionary Note Regarding Forward-Looking Statement Certain statements contained in this presentation constitute forward-looking statements within the meaning of, and are intended to be covered by the safe harbor provisions of, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. All statements contained in this presentation other than statements of historical fact, including but not limited to statements regarding the roll-out of any product or capability, the timing, performance characteristics and utility of any such product or capability, and the impact of any such product or capability on the healthcare industry, future results of operations and financial position, business strategy and plans, market growth, and objectives for future operations, are forward-looking statements. The words "believe," "may," "see," "will," "estimate," "continue," "anticipate," "assume," "intend," "expect," "project," "look forward," "promise" and similar expressions are intended to identify forward-looking statements. Forward-looking statements in this presentation include, but are not limited to, statements regarding expectations about future business plans, prospective performance and opportunities, strategies and business plans, expectations regarding future results, expectations regarding the size of our datasets, expectations regarding implementation timeframes, our ability to meet financial guidance for the third quarter and full year 2020, expectations regarding future contract wins, our ability to pay down outstanding indebtedness, expectations regarding interest payments and rates, expectations regarding tax rates, expectations regarding and/or estimates of ACV and TCV, statements with respect to visibility, revenue retention, recurring revenue, including ACV and TCV, and the impact of the COVID-19 pandemic on our business and operations. Inovalon has based these forward-looking statements largely on current expectations and projections about future events and trends that may affect financial condition, results of operations, business strategy, short-term and long-term business operations and objectives, and financial needs as of the date of this presentation. These forward-looking statements are subject to a number of risks, uncertainties, and assumptions, which could cause the future events and trends discussed in this presentation not to occur and could cause actual results to differ materially and adversely from those anticipated or implied in the forward-looking statements. TM These risks, uncertainties, and assumptions include, among others: the effects and potential effects of the COVID-19 pandemic on our business, cash flow, liquidity and results of operations due to, among other things, effects on the economy generally and on our customers, including the possible effects of significant rising unemployment, the inability of consumers to timely pay our customers and the resulting potential inability of our customers to pay the fees under our contracts on time or in full; the delay in the contracting for services by our customers as a result of the COVID-19 pandemic; potential other delays in the sales cycle for new customers and products; and other unforeseen impacts on our customers and potential customers and on our employees that could have a negative impact on us; the Company's ability to continue and manage growth, including successfully integrating acquisitions; ability to grow the client base, retain and renew the existing client base and maintain or increase the fees and activity with existing clients; the effect of the concentration of revenue among top clients; the ability to innovate new services and adapt platforms and toolsets; the ability to successfully implement growth strategies, including the ability to expand into adjacent verticals, such as direct to consumer, growing channel partnerships, expanding internationally and successfully pursuing acquisitions; the ability to successfully integrate our acquisitions and the ability of the acquired business to perform as expected; the successful implementation and adoption of new platforms and solutions, including the Inovalon ONE® Platform, ScriptMed Ⓡ Cloud, Clinical Data Extraction as a Service (CDEaaS™M), Natural Language Processing as a Service (NLPaaS™), Elastic Container Technology (ECT™M), Consumer Health GatewayTM, Infection Watch ™M, Healthcare Data Lake, and the Telehealth configuration of the Inovalon ONE® Platform; the possibility of technical, logistical or planning issues in connection with the Company's investment in and successful deployment of the Company's products, services and technological advancements; the ability to enter into new agreements with existing or new platforms, products and solutions in the timeframes expected, or at all; the impact of pending M&A activity in the managed care industry, including potential positive or negative impact on existing contracts or the demand for new contracts; the effects of and costs associated with compliance with regulations applicable to the Company, including regulations relating to data protection and data privacy; the effects of changes in tax laws in the jurisdictions in which we operate; the ability to protect the privacy of clients' data and prevent security breaches; the effect of competition on the business; the timing, size and effect of business realignment and restructuring charges; and the efficacy of the Company's platforms and toolsets. Additional information is also set forth in the Company's Annual Report on Form 10-K for the year ended December 31, 2019, filed with the SEC on February 19, 2020, included under Part I, Item 1A, "Risk Factors," and in subsequent filings with the SEC. In addition, graphics, images or illustrations pertaining to or demonstrating our products, data, services and/or technology that may be used herein are intended for illustrative purposes only unless otherwise noted. The Company is under no duty to, and disclaims any obligation to, update any of these forward-looking statements after the date of this presentation or conform these statements to actual results or revised expectations, except as required by law. Non-GAAP Financial Measures: This presentation contains certain non-GAAP measures. These non-GAAP measures are in addition to, not a substitute for or necessarily superior to, measures of financial performance in accordance with U.S. GAAP. The GAAP measure most closely comparable to each non-GAAP measure used or discussed, and a reconciliation of the differences between each non-GAAP measure and the comparable GAAP measure, is available herein and within our public filings with the SEC. All data provided is as of June 30, 2020 unless stated otherwise. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 2#3Contents This presentation serves as a supplement to the Inovalon announcement on July 29, 2020 pertaining to second quarter (Q2) of 2020 results and guidance. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 1 2 3 4 Overview 2020 Q2 & TTM Financial Results 2020 Financial Guidance Appendix 1: Reconciliations 3#4inovalon® Inovalon is a leading provider of cloud- based platforms empowering data-driven healthcare. Inovalon provides cloud-based, real-time connectivity, analytics, intervention, and data visualization solutions for hundreds of the nation's leading health plans, pharmacy organizations, life sciences companies, and more than 76,000 acute, post-acute, and ambulatory provider sites with capabilities informed by the data of more than 319 million patients and nearly 56 billion medical events. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Payers A +HOSPITAL Acute Providers Pharmacies Pharmaceuticals Devices 010100 010100 0101000 0101000 LOLLOW Massive Data Assets Home Care SNF Hospice Post-Acute Providers The Inovalon ONE® Platform 1010100 0010001 0011 001 Pa Advanced Analytics Diagnostics Intervention Toolsets Ambulatory Providers AK Data Visualization 93 Patients#5Empowering Data-Driven Healthcare In Scale The reach of Inovalon's platform has grown to touch the vast majority of the United States, able to empower the market's largest data-driven healthcare initiatives. 100s Health Plans, Providers, Life Sciences, Pharmacy, and Diagnostics Organizations 319M+ Patients 76K+ Provider Sites INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Alaska Hawaii KEY 100,000,000+ The MORE' Registry medical events incidents = Connected Provider Client Sites Inovalon Headquarters = Office/Data Center Location Puerto Rico 5#6Executing on Strategy Inovalon's three strategy guideposts are lead in innovation, become the enablement layer, and land and expand efficiently. Lead in Innovation Bring to market the industry's most advanced, most differentiated, cloud- based software platforms, with the greatest breadth of connectivity, the deepest access to primary source data, and the most advanced analytics to empower the transformation of data- driven healthcare. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Inovalon Become the Enablement Layer Leverage the resulting capabilities of the Company's innovation to become the ubiquitous, independent "enablement layer" serving as the "Intel® Inside ™M" that empowers the healthcare ecosystem's innumerable transformation initiatives driving an increasingly accelerating network effect and virtuous cycle. Land and Expand Efficiently Provide capabilities in highly efficient, scalable, client-friendly, flexible ways that aligned with the growth and success of our clients resulting in strong growth and stickiness with strong operating leverage and resulting financial performance. 6#7Cloud-Based Platform Approach Inovalon provides its solutions to the marketplace through the Inovalon ONE® Platform: an integrated, real-time cloud native platform which brings together the capabilities of extensive healthcare ecosystem connectivity, massive scale datasets, advanced analytics, and data-driven intervention toolsets. Together, the capabilities of the platform enable both the efficient determination of highly meaningful insights and the reliable achievement of meaningful impact in the quality and economics of healthcare. I B Clients/Partners T = Diagnosis, lab, procedure, and pharmacy claims Electronic Health Record (EHR) clinical data . Patient-reported data Demographic data Socioeconomic data Interactive Connectivity Application Connectivity Data Exchange Eligibility and Enrollment data DME usage data Lab results data Provider data Facility census and staffing data Cost data INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 API Gateway Payer Applications Inovalon & Commercial Cloud Provider Applications Data Aggregation and Access @@ Data Analytics (Traditional Methodologies, Machine Learning, Artificial Intelligence, Deep Learning) .. ... TO Pharmacy Applications iPORT HD™ Customer-Specific Data Stores Life Sciences Applications Shared Services The MORE² Registry® 319M Unique Patients 56B Medical Events 1,005,000 Physicians 559,000 Clinical Facilities H 1 1 I 1 I 7#8Massive Real-World Data Assets Inovalon leverages massive datasets to deliver differentiated capabilities to its clients. These datasets are expanding rapidly. As of the end of Q2 2020, the MORE² Registry® dataset contained more than 319 million unique patient counts and nearly 56 billion medical event counts, increases of 15% and 22%, respectively, compared with June 30, 2019. One of the industry's largest independent healthcare datasets, with more than 319M patients and nearly 56B medical events ✔Primary-sourced, fully linkable, longitudinally-matched data from all major U.S. healthcare programs Contains EHR, claims, scripts, labs, provider, demographic data and more Qualified Entity (QE) containing CMS' Fee for Service Medicare Data Empowers and informs our industry-leading analytics and artificial intelligence, creating meaningful differentiation and client value INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Medical Event Count (billions) 868993998838882388293: 56 54 52 50 48 46 44 42 40 34 30 20 18 16 10 8 6 4 MORE2 REGISTRY® DATASET GROWTH Patient Count Medical Event Count 48% Medical Event Count Expansion (2016-2020 CAGR) h 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 300 280 260 200 180 160 120 100 20 8 Patient Count (millions)#9Benefits of Inovalon's Massive Primary-Source Dataset The significant size, extensive breadth of data types, historical duration, recency timeliness, and fully linkable primary- sourced nature of Inovalon's datasets provides a uniquely rich, longitudinally matched real-world dataset able to empower highly differentiated and highly valued capabilities. Training Advanced Artificial Intelligence Algorithms Key to the development, training, and improvement of AI, ML, and DL algorithms is the depth, breadth, timeline duration, and timeliness of training datasets. As a result of Inovalon's unique datasets, the Company is able to apply a wide array of advanced machine learning, artificial intelligence, and deep learning algorithms to achieve highly differentiated, high-value impact within the Company's applications. Enabling Outcomes-Based and Relative-Performance Analytics All value-based engagements, outcomes-based contracts, risk-based payment models, and all quality incentive programs are based on relative performance - graded on a dynamic curve. Without knowing how the relevant comparative population is performing today, healthcare organizations are shooting in the dark, potentially wasting critical resources on the wrong issues. Healthcare Organization INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Informing Patient-Specific & Consumer Solutions Healthcare is moving in a direction of increasing patient-specific engagements and consumerism focused offerings. The breadth, depth, and primary source nature of Inovalon's datasets is highly valuable and uniquely able to empower and deliver highly granular patient-specific consumer-focused insights, details, and empowerment, bringing to life what is believed to be the largest transformation segment of healthcare in the years ahead. Further, patient-specific data eliminates time-delays and operational costs otherwise caused today within the market when additional or confirmatory information is needed with respect to a specific patient or case. Supporting Large-Scale Real World Evidence (RWE) Research and Insights Inovalon's very-large scale RWE datasets empowers the Company to deliver solutions of great value to the pharmaceutical, device manufacturer, and research marketplace. RWE enables the healthcare ecosystem to make highly informed models, algorithms and decisions for numerous use cases including diagnosis and treatment protocol determination tools, clinical trial design and execution, medication formulary optimization, outcomes-based contract structuring and honing, payment model design, and many other use cases. DO 11010110 01101011 BUD 9#10Highly Differentiated Within the Market A leader in providing cloud-based tools to support data-driven healthcare, Inovalon empowers clients to achieve their clinical quality and financial goals by bringing highly differentiated capabilities to bear - unavailable from any other platform provider. Market's Largest Primary-Source Real World Dataset Enabling Meaningful Insight and Impact: Deep data informs the most advanced algorithms and translates into highly differentiated insights that help to achieve the most advanced impact. Availability of data further reduces time- to-care, operational costs, and human error rates. 319M+ Patients INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 1M+ Providers FESTION FOR stood 56B Medical Events Industry-Leading Analytics: The extensive array of highly data-trained and time- tested algorithms developed and honed by Inovalon provide for many steps within the inherently complex processes of real-world healthcare operations to be improved - thus achieving a superior, multi-faced approach to improve care outcomes and economics. The ongoing flow of data and access to outcomes feedback inherent to Inovalon's platform further translates into a cycle of continuous improvement that has meaningfully demonstrated substantive differentiation of Inovalon's analytics versus alternatives. 7111 02 100001000011 1011111119 Breadth of Connectivity: Inovalon has achieved wide connectivity with hundreds of thousands of physicians, payers, EHRS, HIES and the data pertaining to hundreds of millions of patients. This connectivity allows for real-time data capture, real-time application of resulting insights - driving real-time impact and achievement of value. Scale, Speed & The Power of Compute: Sophisticated proprietary cloud architectures and massive cloud-based compute environments allow for highly advanced analyses of large datasets in real time, allowing clients to garner and apply the most advanced insights quickly - to impact strategy, clinical care, and financial performance - allowing clients to win within their highly competitive environments. 10#11Consumer Health Gateway™ On May 21, 2020 Inovalon launched the Consumer Health GatewayTM, a cloud-based Fast Healthcare Interoperability Resources (FHIRⓇ)- enabled Module of the Inovalon ONE® Platform that enables health plans with Medicare Advantage, Commercial ACA and Medicaid/CHIP insurance products to easily and efficiently comply with the new Patient Access Application Program Interface (API) requirement of the 21st Century Cures Act, ahead of the implementation deadline of July 1, 2021, while also paving the way for applications empowering consumers to access and benefit from their own personal healthcare data in real time. Consumer T 01010 10101 01 DIOTO 01010 10101 01010 *Provided for illustrative purposes only Patient Access API 00100111010001101001001110100011010010011101 ---------101101000 Inovalon's Consumer Health Gateway™ Enabled Through the Inovalon ONE® Platform Provider Directory API 10100 0011010001 Payer to Payer Data Exchange INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 G00010010011 FHIRⓇ Based 0100100 10100100 API Gateway 0100100 0011 01000 001101000 L... 0100100 01101000110100100111010001101001001110 API Application & Consent Module Application Authentication Claims Clinical Provider (CPCDS) (USCDI) RE Consumer Validation Secure, extensible infrastructure Real-time API Response ✓ CMS Compliant (FHIR® 4.0, CPCDS, USCDI) Payer History Health Plan 100010101110110000111 2001010001011000 2010: 0101011011 11#12InfectionWatch TM On May 27, 2020 Inovalon launched Infection Watch ™M for the provider marketplace, a cloud-based infection control and antibiotic stewardship Module within the Inovalon ONE® Platform. Timely infection outbreak management requires real-time actionable data that can empower skilled nursing providers with early recognition, ability to isolate the situation, manage outcomes and control the processes to improve clinical outcomes of their residents and meet regulatory compliance, which is even more important now in the time of the COVID-19 pandemic. Importance of Infection Prevention and Control Residents in Skilled Nursing Facilities are more vulnerable to infections due to changes in their health is Infection transmission from resident to resident with all residents living closely together Need to meet regulatory requirements to mitigate monetary penalties and closures State mandated reporting of infections TM W Mandated performance measures Survey preparedness • COVID-19 weekly reporting W INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Controlling Investigating Prevention SKILLED NURSING FACILITIES Residents Staff/ Volunteers Visitors Identification Reporting CMS requires all Skilled Nursing Facilities to have a System for Infection Control InfectionWatch™ Improve infection control. processes ✓ Effectively manage quality processes Track and trend infections and antimicrobial resistance patterns ✓ Real-time alerts on outbreaks and trends ✓ Full regulatory compliance 12#13Contents This presentation serves as a supplement to the Inovalon announcement on July 29, 2020 pertaining to second quarter (Q2) of 2020 results and guidance. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 1 2 3 4 Overview 2020 Q2 & TTM Financial Results 2020 Financial Guidance Appendix 1: Reconciliations 13#14Q2 2020 Financial Highlights During Q2 2020 Inovalon's revenue grew 3% year-over-year to $162.2 million, and subscription-based platform revenue grew 13% year-over-year to $142.1 million, representing 88% of Q2 2020 total revenue. Inovalon signed new and expanded contracts totaling a record new sales ACV of $75.7 million. Strong operational leverage resulted in Q2 2020 Adjusted EBITDA of $56.6 million, representing an Adjusted EBITDA margin of 35%. Non-GAAP EPS for the period was $0.15 per share. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Subscription-Based Platform Revenue of $142.1M Representing Strong Growth of 13% year-over-year Adj EBITDA Growth to $56.6M Representing a 35% Adjusted EBITDA Margin Quarterly New Sales Annual Contract Value (ACV) to a Record $75.7M An increase of 38% year-over-year Non-GAAP EPS Growth. of 15% $0.15 per share year-over-year to 14#15Continued Solid Sales Performance The Company continued to see strong demand through the second quarter with new sales Annual Contract Value¹ (ACV) achieving a new record $75.7 million, with platform new sales, excluding Services, ACV totaling $57.5 million, reflecting a year-over-year increase of 38.1% and 48.6% respectively. $33.0 $21.6 1 Total Quarterly New Sales ACV $39.0 $32.9 $73.3 $58.9 $27.3 $54.8 $45.9$47.9 $73.5 $44.1 $75.7 $45.5 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q1 2017 2017 2017 2017 2018 2018 2018 2018 2019 2019 2019 2019 2020 2020 Note: Please see appendix for definitions of the footnoted terms above. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Total Quarterly Platform New Sales ACV (Excluding Services) $26.0 $13.2 $11.3 1 $13.7 $6.2 $46.4 $62.8 $26.9$27.8 $38.7 $28.1 $52.7 $29.0 $57.5 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q1 Q2 Q3 2017 2017 2017 2017 2018 2018 2018 2018 2019 2019 2019 2019 2020 2020 15#16Continued Growth Momentum The strong market demand for Inovalon's cloud-based platforms and data-empowered capabilities, together with the growing sophistication of sales and the increasing operating leverage of the Company's technologies and business model, is continuing to drive both meaningful momentum and strong financial performance. Demonstrating this, the graphics below compare the resulting Q2 2020 TTM to Q2 2019 TTM for revenue, Adjusted EBITDA, Non-GAAP net income per share (EPS) and Operating Cash Flow generation. $584.6 Q2 2019 TTM Revenue 12% $656.3 Q2 2020 TTM INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Adjusted EBITDA $188.0 Q2 2019 TTM 16% $218.0 Q2 2020 TTM Non-GAAP EPS $0.39 Q2 2019 TTM 44% Operating Cash Flow $129.7 $0.56 $110.2 11 Q2 2020 TTM Q2 2019 TTM 18% Q2 2020 TTM 16#17Continued Salesforce Focus During the second quarter of 2020, Inovalon's sales force focused on adapting to remote/virtual selling techniques, honing of newly launched product messaging, and the ongoing refinement of the Company's overall go-to-market process. The ongoing investment continues to demonstrate an expansion of sales opportunity count, size, velocity and success rate. = Technology Sales Leads Healthcare Subject Matter Experts Sales Leads = Sales Support Q1 2015 FTES = 15 φ††† Q1 2017 FTES = 79 1 曾曾曾曾曾曾曾曾曾 Q4 2018 FTES = 210+ 2015 2016 2017 Driven by Healthcare Subject Matter Experts Sales Leads Note: Figure intended to be illustrative INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 2018 Q2 2020 FTES = 253+ '†††††††††††††††††† 2020 2019 Driven by Technology Sales Leads †††††††† 17#18Continued Headcount Efficiency Improvements The Company's transition to higher-valued cloud-based offerings leveraging increased connectivity, software automation, SaaS- based, and subscription-based offerings continues to witness a substantial corresponding decrease in headcount while concurrently expanding revenue and profitability. Reflecting this, headcount for the period year-end 2015 through Q2 2020 has now decreased by over 1,500, and TTM Adjusted EBITDA per headcount increased by 88% during the period. 3,323 TTM Q4 2015 Adjusted EBITDA Per Headcount of $45.628 Note: Acquisition of Avalere Health occurred prior to year-end 2015 TTM Q4 2015 INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 23% Total Headcount Decrease From Year-End 2015 to TTM Q2 2020 774 Headcount Acquired 1,551 Headcount Efficiency 2,546 88% Increase in TTM Q2 2020 Adjusted EBITDA Per Headcount of $85,641 TTM Q2 2020 * Total net decrease in headcount includes a gross increase of 774 headcount from acquisitions during the period, and gross headcount efficiency reductions of 1,551. 18#19Contents This presentation serves as a supplement to the Inovalon announcement on July 29, 2020 pertaining to second quarter (Q2) of 2020 results and guidance. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 1 2 3 4 Overview 2020 Q2 & TTM Financial Results 2020 Financial Guidance Appendix 1: Reconciliations 19#20Strong Subscription-Based Platform Adoption The graphic below illustrates the revenue offering mix, which includes the Company's revised 2020 guidance range as updated on July 29, 2020. 2016-2020G 26% Subscription-Based CAGR All numbers in millions. $427.6 12% 34% 54% 2016 $449.4 15% INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 19% 2017 Subscription-Based Platform Offerings 66% $527.7 11% 9% 80% 2018 Legacy Solutions $642.4 11% 6% 83% 2019 Services $675- $698 -10% -5% -85% 2020G 20 TRVALK#21Expected Quarterly Revenue Cadence The following illustration outlines the Company's current 2020 quarterly revenue cadence expectation as impacted by the COVID-19 crisis, which reflects 5% to 9% year-over-year organic revenue growth as updated on July 29, 2020. ¶ Q1 2019 Note: Illustrative. Graphic drawn at midpoint of guidance range Q2 2019 INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Q3 2019 Q4 2019 6% Q1 2020 YoY Organic Quarterly Revenue Growth 3% Q2 2020 5% -11% Q3 2020 6% -13% Q4 2020 21#22Adjusted EBITDA The graphic below illustrates the Company's 2020 Adjusted EBITDA and Adjusted EBITDA margin guidance as updated on July 29, 2020. 23% 2016-2020G CAGR $100 23% 2016 $109 INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 24% 2017 $152 29% 2018 % of Revenue Note: CAGR calculations undertaken to the mid-point of 2020 Guidance. All numbers in millions. Graphic drawn at midpoint of guidance range. $211 33% 2019 $226-$236 34% 2020G 22#23Cash Flow From Operations The graphic below illustrates the Company's 2020 Cash Flow from Operations guidance as updated on July 29, 2020. 16% 2016-2020G CAGR $93 22% $98 22% $1041 $90 17% $106 2018 % of Revenue 17% $160-$175 2019 24% 2016 2017 Note: CAGR calculations undertaken to the mid-point of 2020 Guidance. All numbers in millions. Graphic drawn at midpoint of guidance range. ¹ Net cash provided by operating activities was $90,4M in 2018. Incorporated within this number was the negative impact of acquisition-related transaction cash outflows of $6.6M and integration cash outflows of $6.8M. Normalizing for these one-time items, the non-GAAP cash flow from operations would have been $104 million as represented by the green dotted line. 2 2019 cash flow from operations was impacted by timing of certain account receivable collections, which occurred after December 31, 2019. Accordingly, the Company increased its 2020 cash flow from operations guidance by $25 million to reflect the collection of these receivable balances. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 2 2020G 23#24CAPEX Returning Towards Historical Levels During the period Q3 2016 through Q1 2018, the Company elected to invest more than $40M into incremental development towards the launch of the Inovalon ONE® Platform. The period of this disproportional investment is now complete and is increasingly being harvested through the successful engagement of clients for highly-differentiated platform offerings. As a result, the Company has seen the capital investments of the Company returning back towards historical levels, and remaining substantively steady on a percentage of revenue basis. $18.8 6% $13.2 $5.6 2013 $22.7 6% $20.2 2014 Maintenance Capital Expenditure $26.4 6% $25.2 $1.2 2015 $39.1 $7,8 9% $23.2 $8.1 2016 Innovation Capital Expenditure (incl. Cap. Software) $65.5 $28.1 15% $28.5 $8.9 2017 ¹ Numbers as of the Company's update to 2020 guidance provided on July 29, 2020, Capital Expenditure (CAPEX) is defined as the sum of Purchases of property and equipment and Investment in capitalized software. All numbers in millions. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 $65.0 $6.4 $45.8 12% $12.8 $58.9 $44.8 9% $14.1 2018 Inovalon ONE® Platform Buildout Capital Expenditure 2019 $60 - $64¹ $45 - $48 9% $15-$16 2020G % Of Revenue 24#25Covenant-Lite Debt Leverage On April 2, 2018, the Company put in place a $980M seven-year term debt facility and $100M five-year revolving debt facility, collectively the credit facility. Proceeds were used, among other things, to pay off all of the Company's existing debt obligations of $225M as well as to provide the financing necessary to fund a portion of the consideration paid for the ABILITY Network acquisition. Following the ABILITY acquisition, the Company's financial position remains strong, with significant liquidity, strong cash flow, and balance sheet flexibility. The term debt facility's maturity schedule provides financial flexibility with 93.7% of principal due in 2025, and the Term Loan does not contain any standing financial covenants. Additionally, the Company's interest rate swaps fix $700M, or 77%, of the credit facility's principal amount. The Company expects to apply its strong cash flow to pay down its debt to achieve a Net Debt Leverage Ratio of less than 3.00x. 3.69x Current Senior Secured Net Debt Leverage Ratio¹ $0.0 2019 $4.9 2020 1,2 Debt Maturity Profile ¹.² $9.8 2021 $9.8 2022 No Standing Financial Covenants $100.0 $9.8 2023 4 $9.8 2024 $868.7 2025 Interest Rate 77% of the debt Interest rate is fixed ³ $912.9 $212.9 Floating $700.0 Credit Facility 3 5.21% Weighted Average Interest Rate Net Debt $817.3 Current Term Facility U Revolving Facility *All numbers in millions. As of June 30, 2020. Debt maturity includes all mandatory and fixed principal payments. In 2018, the Company entered into four interest rate swaps, each of which mature in March 2025. The interest rate swaps fix the LIBOR rate component of interest on $700.0 million of the 2018 debt facility at a weighted average rate of approximately 2.8%. As of July 29, 2020, the Company did not have any amount drawn under its available $100 million revolver. If the Company draws on the revolver, a maximum senior secured net leverage ratio of 7-to-1 (or better) is required to be maintained across the senior secured debt and revolver. The Revolving Facility must be repaid by 2023. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 25#26Full Year 2020 Financial Guidance In the setting of the substantive contract wins achieved in the second quarter of 2020 and the expectation of additional substantive wins during the second half of 2020, the Company raised the low end of its revenue range and increased Adjusted EBITDA and non-GAAP diluted earnings per share, as well as made adjustments in net income and capital expenditures for the full year 2020 guidance as provided below. Financial Metric Revenue Net Income¹ Non-GAAP net income¹ Adjusted EBITDA Net Cash Provided By Operating Activities Capital Expenditures Diluted Net Income Per Share¹ Non-GAAP diluted net income per share¹ Previous 2020 Financial Guidance Originally Provided April 29, 2020 $672 million to $698 million $16 million to $22 million $80 million to $85 million $221 million to $231 million $160 million to $175 million $54 million to $60 million $0.11 to $0.15 $0.53 to $0.57 The Company is assuming 150 million weighted average diluted shares and an effective tax rate of approximately 28% for the full year 2020. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Updated 2020 Financial Guidance Provided July 29, 2020 $675 million to $698 million $15 million to $21 million $85 million to $91 million $226 million to $236 million $160 million to $175 million $60 million to $64 million $0.10 to $0.14 $0.57 to $0.61 YoY Change 5% to 9% 92% to 169% 10% to 17% 7% to 12% 50% to 64% 2% to 9% 100% to 180% 10% to 17% 26#27Q3 2020 Financial Guidance Inovalon is providing Q3 2020 guidance as provided below, indicating 5% to 11% year-over-year organic revenue growth. Financial Metric Revenue Net Income ¹ Non-GAAP net income¹ Adjusted EBITDA Diluted Net Income Per Share¹ Non-GAAP diluted net income per share¹ !!! The Company is assuming 150 million weighted average diluted shares and an effective tax rate of approximately 28% for the full year 2020. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Q3 2020 Financial Guidance $175 million to $185 million $7 million to $8 million $25 million to $26 million $61 million to $65 million $0.05 to $0.05 $0.16 to $0.18 27#28Contents This presentation serves as a supplement to the Inovalon announcement on July 29, 2020 pertaining to second quarter (Q2) of 2020 results and guidance. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 1 2 3 4 Overview 2020 Q2 & TTM Financial Results 2020 Financial Guidance Appendix 1: Reconciliations 28#29Reconciliation of Forward-Looking Guidance Adjusted EBITDA Inovalon defines Adjusted Earnings Before Interest, Taxes, Depreciation and Amortization (Adjusted EBITDA) as net income or loss calculated in accordance with GAAP, adjusted for the impact of depreciation and amortization, other expense, net, interest income, interest expense, provision for income taxes, stock-based compensation, acquisition costs, restructuring expense, and other non-comparable items. Adjusted EBITDA margin is defined as Adjusted EBITDA as a percentage of revenue. A reconciliation of net income to Adjusted EBITDA follows: (In millions) Reconciliation of Forward-Looking Guidance Net (loss) income to Adjusted EBITDA: Net (loss) income Depreciation and amortization Interest expense Interest income Provision for income taxes EBITDA (1) Stock-based compensation Acquisition costs: Integration costs Other non-comparable items Adjusted EBITDA Adjusted EBITDA margin (2) INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 Three Months Ending September 30, 2020 High Low 29 14 | دن 3 Guidance Range 34.9% 8 30 14 4 56 8 65 35.2% GA Year Ending December 31, 2020 Low High 15 116 57 (1) 2 189 31 1 5 226 33.5% 21 116 58 (1) 198 31 1 6 236 33.8% A 28% statutory tax rate is assumed in order to approximate the Company's effective corporate tax rate for future periods. Other "non-comparable items include items that are not comparable across reporting periods or items that do not otherwise relate to the Company's ongoing financial results, such as certain employee related expenses attributable to advancements in automation and operational efficiencies, and legal expenses beyond those in the normal course of business. Non-comparable items are excluded from Adjusted EBITDA in order to more effectively assess the Company's period over period and ongoing operating performance. 29#30Reconciliation Non-GAAP Net Income of Forward-Looking Guidance Inovalon defines Non-GAAP net income as net income or loss calculated in accordance with GAAP, adjusted to exclude tax-affected stock-based compensation expense, acquisition costs, restructuring expense, amortization of acquired intangible assets, amortization of debt issuance costs and debt discount, and other non-comparable items. The Company defines Non-GAAP diluted net income per share as Non-GAAP net income divided by diluted weighted average shares outstanding. A reconciliation of net income to Non-GAAP net income follows: (In millions, except per share amounts) Reconciliation of Forward-Looking Guidance Net income to Non-GAAP net income: Net income Stock-based compensation Acquisition costs: Integration costs Amortization of acquired intangible assets Amortization of debt issuance costs and debt discount (1) Other non-comparable items Tax impact of add-back items (2) Non-GAAP net income GAAP diluted net income per share Non-GAAP diluted net income pershare Weighted average shares of common stock outstanding - diluted 60 INOV Q2 2020 Earnings Supplement (7.29,20) 1.0.1 Three Months Ending September 30, 2020 High Low 17 00 8 14 1 0.05 Guidance Range 0.16 150 00 00 8 8 191 70 991 14 1 1 26 0.05 0.18 150 Year Ending December 31, 2020 Low High 15 31 55 4 5 (26) 0.10 0.57 150 GA 21 31 1 55 11 (27) 91 0.14 0.61 150 it Other "non-comparable items include items that are not comparable across reporting periods or items that do not otherwise relate to the Company's ongoing financial results, such as certain employee related expenses attributable to advancements in automation and operational efficiencies, and legal expenses beyond those in the normal course of business. Non-comparable items are excluded from Non-GAAP net income in order to more effectively assess the Company's period over period and ongoing operating performance. 28% statutory tax rate is assumed in order to approximate the Company's effective corporate tax rate for future periods 30#31Definitions 1. Annual Recurring Revenue is defined as subscription-based revenue from existing clients plus outstanding intra-year renewals valued at an amount agreed upon in principal. 2. Annual Revenue Retention is defined as the percentage of revenue from engagements with existing clients in the prior year present in the current year. For example, Annual Revenue Retention would be less than 100% if there was a net loss of revenue from existing clients who either downsized or exited existing engagements, and would be more than 100% if on a net basis existing clients expanded existing engagements. 3. Annualized Contract Value (ACV) is defined as a metric reflecting the sum of the first 12 months of revenue expected from contracts signed during a specific period (such as a quarter or year). New sales ACV refers to the sum of the first 12 months of revenue expected from new sales contracts signed during a specific period (such as a quarter or year). 4. Coverage is defined as the sum of Annual Recurring Revenue, Legacy revenue under contract, and expected Services revenue, divided by the specified year's revenue guidance. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 31#32ACV, TCV and Bookings Inovalon's sales have significantly expanded and accelerated, supporting strong growth going forward. The Company started reporting its sales performance in 2018 by providing new sales Annual Contract Value (ACV) data, a metric reflecting the sum of the first 12 months of revenue expected from new contracts signed during a specific period (such as a quarter or year). Inovalon first reported this metric with the release of Inovalon's Q3 2018 results on November 7, 2018. Of note, due to the fact that the bulk of the Company's contracts (also referred to as a "Statements of Work" or "SOWS") are multi-year in their contracted term (or contracted duration), the "bookings" or "Total Contract Value" (TCV) pertaining to the ACV is significantly larger than the ACV. For example, if the ACV for a period was $X, the corresponding total Bookings or TCV of the underlying sales would be perhaps $2X to $3X, depending on the average contract term signed within the group of underlying sales in the period. Importantly, while the Company is providing ACV sales data to provide insight into the accelerated nature of the Company's sales in a comparable (e.g., year-over-year) fashion, the corresponding total sales, bookings, or TCV is even more significant. Executed SOWS ACV 12 Months Illustrative only. Please see definitions on slide 31. INOV Q2 2020 Earnings Supplement (7.29.20) 1.0.1 24 Months Initial Contract / SOW Term 36 Months * Contracts depicted are Illustrative only to support discussion of ACV Etc. Illustrative Dollar Equivalency 32#33inovalon Healthcare Empowered (C) 2020 by Inovalon. All rights reserved.

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