Salesforce Shareholder Engagement Presentation Deck

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May 2022

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#1salesforce Salesforce Proxy Supplement May 2022 Trailblaze#22022 Proxy Statement Highlights FY22 Annual Report The Power of Together Notice of the 2022 Annual Meeting and 2022 Proxy Statement salesforce Continued stockholder engagement on a year- round basis, engaging with stockholders representing >50% of shares outstanding. Enhanced ESG disclosure representing our focus on ESG and efforts taken to advance disclosures in line with our core values, which now include sustainability. Appointment of 3 new directors to our Board during fiscal 2022. Request to increase shares reserved under the 2013 Equity Incentive Plan. Request to increase shares reserved under the 2004 Employee Stock Purchase Plan. 2#3Company Overview The global leader in customer relationship management (CRM) technology Founded in 1999, public listing in 2004 (NYSE: CRM). Fastest growing top five enterprise software company with $26.5B in revenue in FY22 (-25% Y/Y). Durable cash flow, with $6B operating cash flow in FY22 (-25% Y/Y). Headquartered in San Francisco, with a global presence of 73,000+ employees. Integrated Philanthropy Model (1-1-1). Leader In Philanthropy TOP 100 COMPANIES THAT CARE 5 YEARS IN A ROW People, 2023 MOST SUSTAINABLE COMPANY Leader In Culture ONE OF THE FORTUNE 100 BEST COMPANIES TO WORK FOR WORLD'S BEST WORKPLACE Leader In Innovation ONE OF THE BESTWORKPLACES IN TECHNOLOGY 5 YEARS IN A ROW WORLD'S MOST ADMIRED Fortune salesforce m#4Salesforce Customer 360 Partners Sustainability Safety Success Industries *** Sales Platform Service 8 Marketing slack Integration Commerce Analytics salesforce 4#5FY22 Financial Results Consistent top-line revenue, cash flow and RPO growth $13.3 B 17.1% 4.0% Revenue $17.1 B 16.8% 1.7% FY20 $21.3 B 17,7% 2.1% FY21 $26.5 B 18.7% 2.1% FY19 FY22 --GAAP Op Margin-O-NG Op Margin¹ www. 26% CAGR $3.4 B FY19 Operating Cash Flow $4.3 B FY20 $4.8 B FY21 $6.0 B FY22 21% CAGR Remaining Performance Obligation $25.7 B FY19 $30.8 B FY20 (Fiscal years end on January 31 of the specified year) ¹Non-GAAP operating margin excludes the effects of stock-based compensation and amortization of acquisition-related intangibles. Refer to the Appendix for an explanation of non-GAAP financial measures, and why we believe these measures can be useful, as well as a reconciliation of non-GAAP financial measures to the most comparable GAAP measures. $36.1 B salesforce FY21 $43.7 B**** FY22 19% CAGR in 5#6Return to Stockholders Salesforce has a track record of delivering significant total stockholder returns $400 $350 $300 $250 $200 $150 $100 $50 SO FY 2017 Five-Year Cumulative Total Return Nasdaq Computer & Data Processing Index: $365 alesforce: $294 Nasdaq 100 Index 5292 S&P 500 Index: $198 Dow Jones Industrial Average: $141 salesforce FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 Total returns over 5 years based on an initial investment of $100. Data for the Standard & Poor's 500 Index, the Nasdaq Computer & Data Processing Index, the Nasdaq 100 Index and the Dow Jones Industrial Average assume reinvestment of dividends. The comparisons in the graph above are based upon historical data and are not indicative of, norintended to forecast, future performance of our common stads#7Board of Directors Experienced board with balanced mix of skills and backgrounds Marc Benioff Bret Taylor (Co-CEO) (Co-CEO) Parker Harris Sanford Robertson (LID) Susan Wojcicki Alan Hassenfeld John V. Roos Laura Alber Neelie Kroes Robin Washington (FE) Craig Conway Oscar Munoz Maynard Webb 38.5% Tenure 23% 38.5% Ethnic Diversity Gender Diversity 0 Diversity 4 2 11 Independence Diverse Other O 69 Non-Independent * 10 12 14 (2) Director tenure is measured by completed years of service from the initial month of service through the filing of the Company's annual Proxy Statement. Diverse and Dynamic Experience 12 Public Company Board 7 Entrepreneurship/VC 10 Public or Large Company CEO/Executive 7 International Experience 7 Software Industry 6 Cloud Computing Technology 5 Marketing/Branding 6 Sales Distribution 5 Diversity 2 Government/Law/Military 5 Finance/Accounting salesforce#8Compensation Program Framework Align executive compensation with the interests of our stockholders Objective: Attract and retain the right talent to lead our Company in a dynamic, innovative and competitive environment Philosophy: Tie a significant portion of compensation to the performance of our common stock and other metrics of Company performance New this year: Commencing in fiscal 2023, to build greater accountability around our ESG efforts, performance metrics applicable to our EVP+ population under their incentive compensation plans include ESG measures Pay Component Base Salary Performance-Based Cash Bonus Performance-Based Restricted Stock Units Restricted Stock Units Stock Options FY22 Metrics N/A Revenue Operating Cash Flow Non-GAAP Income from Operations Relative TSR with absolute TSR payout cop Stock Price Stock Price salesforce Rationale Provides compensation for day-to-day responsibilities for all employees Drives achievement of key annual corporate performance goals Establishes direct alignment with Company and stock price performance and the interests of stockholders Co-CEO LTI mix (-60% PRSUS and -40% stock options) establishes even greater emphasis on Company performance 8#9Management Proposal: Amendment and Restatement of 2013 Equity Incentive Plan salesforce The Board recommends a vote FOR amendment and restatement of the 2013 Equity Incentive Plan to increase the number of shares reserved for issuance by 43.7 million shares. ✓ Seeking stockholder approval of 2013 Equity Incentive Plan share pool increase of 43.7 million shares. ✓ The increased share pool is required to meet our forecasted near-term needs. ✓ We operate in a highly competitive industry and geographies for employee talent. Long-term equity continues to be a key component of our compensation program. ✓ Our Compensation Committee thoughtfully manages our equity incentive program to manage long-term stockholder dilution while also attracting, rewarding and retaining employees. For example, our three-year average burn rate was 2.2% for fiscal years 2020 through 2022.#10Management Proposal: Amendment and Restatement of 2004 Employee Stock Purchase Plan The Board recommends a vote FOR amendment and restatement of the 2004 Employee Stock Purchase Plan to increase the number of shares reserved for issuance by 24 million shares. salesforce ✓ Seeking stockholder approval of 2004 Employee Stock Purchase Plan share pool increase of 24 million shares. ✓ The increased share pool is required to meet our forecasted needs. The proposed share increase is expected to last until approximately June 2026. ✓ We operate in a highly competitive industry and geographies for employee talent. Providing eligible employees with the opportunity to acquire a proprietary interest in the Company through the purchase of shares continues to be a key component of our compensation program.#11ESG at Salesforce Corporations can play an essential role in improving our society View the FY22 Stakeholder Impact Report: salesforce.com/ stakeholder- impact-report We believe that Salesforce's ESG goals align with our long- term growth strategy and financial and operational practices. salesforce Salesforce is committed to transparent ESG disclosures. Our annual Stakeholder Impact Report details our overall ESG strategy as well as our efforts, key metrics and indicators. We work actively with our Board on our ESG initiatives and beginning in fiscal 2023, all executive vice presidents, presidents and executive officers will have a component of their incentive compensation plans tied to ESG measures. Company goals are aspirational and may change. Statements regarding Company's goals are not guarantees or promises that they will be met. Websites referenced throughout are provided for convenience only. and the material on the referenced websites does not constitute a part of this presentation#12Environment Driving impactful climate action across our operations and for our stakeholders Climate Action Strategy * Released our Climate Action Plan and inaugural TCFD report * Achieved net zero residual emissions across our value chain, in fiscal 2022 • Procured electricity from renewable energy resources equivalent to 100% of what we used globally, in fiscal 2022 Global Collaboration * As of the end of fiscal 2022, 16% of our applicable Scope 3 emissions were from suppliers that have set near-term science-based reduction targets • Continued to champion the 1T.org community which Salesforce helped to launch in fiscal 2020 with the goal of conserving, restoring and growing 1 trillion trees by the end of 2030 salesforce Net Zero Cloud * In fiscal 2022, we rebranded Sustainability Cloud as Net Zero Cloud * Net Zero Cloud is intended to help companies accelerate their path to net zero by providing a single source of truth to help them quickly take action on their carbon emissions data * Additional functionalities expected in fiscal 2023 include industry-specific climate action plans and Slack-First Sustainability for collaboration with suppliers 12#13Social We believe our core values are fundamental to, and a competitive advantage in, our approach to managing our workforce Equality, Diversity & Inclusion Equality is a core value at Salesforce. We aim to create a workplace that reflects the diverse communities we serve and empowers our employees. * As of January 31, 2022, approximately 51% of our U.S. workforce was made up of underrepresented groups. • To date, we have spent more than $22 million as part of our equal pay commitment. • To align and accelerate our equality, diversity and inclusion initiatives, beginning in fiscal 2023 all executive vice presidents, presidents and executive officers will have a component of their incentive compensation plans tied to ESG measures, including employee diversity measures. salesforce Supporting Employee Wellness We prioritize well-being, and we invest in benefits and programs to keep our employees and their families happy and healthy, so they can bring their best selves to work every day. * We are committed to supporting our employees and their families through major life events and their well-being by offering flexible, competitive benefits. We offer robust financial benefits focused on aiding our employees with their financial goals, including 401(k) plan matching and an employee stock purchase plan. We also offer generous time off and leave programs to help rejuvenate our employees, including volunteer time off (VTO), our parental leave program, and other programs and benefits. • Under the expanded name of Talent Experience, we have integrated all practice areas impacting our internal employee experience, including Onboarding and Employee Connection, Internal Careers, People Leadership Development, and Talent Management. W#14Social We believe businesses can be powerful platforms for social change Philanthropy Pioneered the 1-1-1 model of integrated corporate philanthropy, dedicating 1% of Salesforce's equity, 1% of employee time, and 1% of product to communities around the world. In fiscal 2022, we provided. $1.87 billion in donated or discounted products to non- profits and higher education institutions. 6.7M+ total volunteer hours ~$100M grants & donations in FY22 Civic Engagement Salesforce's Government Affairs and Public Policy team works with policymakers and elected officials around the globe on issues that matter to our stakeholders. Salesforce is nonpartisan in our work, and we support candidates and eligible organizations of any party who align with our core values. salesforce Safety Cloud In fiscal 2022, we launched Safety Cloud, which allows users to create a single source of truth for testing automation and vaccine verification to help meet customers' safety requirements as they return to the office and resume hosting in-person events. 14#15Governance Our core value of trust is the foundation of everything we do Business Ethics & Corporate Governance • A majority of our board members are independent of Salesforce and its management. • Our Code of Conduct and Business Conduct Principles are publicly available and describe the way we treat employees and key stakeholders and clearly communicate our values and expectations. * Our Corporate Governance Guidelines, which detail our corporate governance practices with respect to our Board and Committees, are reviewed periodically by our Governance Committee and are also publicly available at salesforce.com/corporate-governance. salesforce Trust, Security & Privacy Salesforce is committed to providing the most secure, compliant enterprise cloud on the market. The Salesforce Platform is built with security in mind, giving our community the tools necessary to protect their data. * We also take a collaborative, education-focused approach to security, investing in tools, training, and support for everyone who works for and with us. W • The protection of our customers' data is paramount, and Salesforce is committed to helping our customers on their global compliance journeys in our role as a trusted advisor. The Office of Ethical and Humane Use of Technology works across product, law, policy, and ethics to develop and implement a strategic framework for the ethical and humane use of technology across Salesforce. 15#16Forward-Looking Statements "Safe harbor" statement under the Private Securities Litigation Reform Act of 1995. This presentation contains forward-looking statements about the company's financial and operating results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, earnings per share, operating cash flow growth, operating margin, expected revenue growth, expected current remaining performance obligation growth, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, shares outstanding, market growth, environmental, social and governance goals, expected capital allocation, including mergers and acquisitions, capital expenditures and other investments, and expected contributions from acquired companies. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements it makes salesforce The risks and uncertainties include-but are not limited to-risks associated with the impact of, and actions we may take in response to, the COVID-19 pandemic, related public health measures and resulting economic downturn and market volatility; our ability to maintain security levels and service performance meeting the expectations of our customers, and the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate performance degradation and security breaches; the expenses associated with our data centers and third-party infrastructure providers; our ability to secure additional data center capacity; our reliance on third-party hardware, software and platform providers, the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; current and potential litigation involving us or our industry, including litigation involving acquired entities such as Tableau Software, Inc. and Slack Technologies, Inc., and the resolution or settlement thereof; regulatory developments and regulatory investigations involving us or affecting our industry, our ability to successfully introduce new services and product features, including any efforts to expand our services; the ess of our strategy of acquiring or making investments in complementary sinesses, joint ventures, services, technologies and ntellectual property rights; our ability to complete, on a timely basis or at all, announced transactions; our ability to realize the benefits from acquisitions, strategic partnerships, joint ventures and investments, including our July 2021 acquisition of Slack Technologies, Inc., and successfully integrate acquired businesses and technologies; our ability to compete in the markets in which we participate; the success of our business strategy and our plan to build our business, including our strategy to be a leading provider of enterprise cloud computing applications and platforms; our ability to execute our business plans; our ability to continue to grow uneared revenue and remaining performance obligation, the pace of change and innovation in enterprise cloud computing services, the seasonal nature of our sales cycles; our ability to limit customer attrition and costs related to those efforts, the success of our international expansion strategy: the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions; our ability to preserve our workplace culture, including as a result of our decisions regarding our current and future office environments or work-from-home policies our dependency on the development and maintenance of the infrastructure of the Internet, our real estate and office facilities strategy and related costs and uncertainties, fluctuations in, and our ability to predict, our operating results and cash flows; the variability in our results arising from the accounting for term license revenue products, the performance and fluctuations in the fair value of our investments in complementary businesses through our strategic investment portfolio; the impact of future gains or losses from our strategic investment portfolio including gains or losses from overall market conditions that may affect the publicly traded companies within our strategic investment portfolio; our ability to protect our intellectual property rights; our ability to maintain and enhance our brands; the impact of foreign currency exchange rate and interest rate fluctuations on our results; the valuation of our deferred tax assets and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws; uncertainties affecting our ability to estimate our tax rate; uncertainties regarding our tax obligations in connection with potential jurisdictional transfers of intellectual property, including the tax rate, the timing of the transfer and the value of such transferred intellectual property; uncertainties regarding the effect of general economic and market conditions; the impact of geopolitical events, including Russia's recent invasion of Ukraine; uncertainties regarding the impact of expensing stock options and other equity awards, the sufficiency of our capital resources; our ability to comply with our debt covenants and lease obligations; the impact of climate change, natural disasters and actual or threatened public health emergencies, and our ability to achieve our aspirations and projections related to our environmental, social and governance initiatives. Further information on these and other factors that could affect the company's financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings it makes with the Securities and Exchange Commission from time to time. These documents are available on the SEC Fillings section of the Financials section of the company's website at www.salesforce.com/investor. Salesforce, Inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.#17Appendix Non-GAAP Financial Measures №ve salesforce#18Non-GAAP Financial Measures This presentation includes information about the company's non-GAAP operating margin (a "non-GAAP financial measure"). Non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally accepted accounting principles ("GAAP") and the company's computational methods may differ from those used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company's consolidated financial statements prepared in accordance with GAAP, Management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company's performance. The primary purpose of using non-GAAP measures is to provide supplemental information that may prove useful to investors and to enable investors to evaluate the company's results in the same way management does, Management believes that supplementing GAAP disclosure with non-GAAP disclosure provides investors with a more complete view of the company's operational performance and allows for meaningful period-to-period comparisons and analysis of trends in the company's business. Further, to the extent that other companies use similar methods in calculating non-GAAP measures, the provision of supplemental non-GAAP information can allow for a comparison of the company's relative performance against other companies that also report non-GAAP operating results. Non-GAAP operating margin is the proportion of non-GAAP income from operations as a percentage of GAAP revenue. Non-GAAP income from operations excludes the impact of the following items: stock-based compensation and amortization of acquisition-related intangibles. (in millions) Non-GAAP Operating Margin GAAP income from operations Plus: GAAP to Non-GAAP Financial Reconciliation Amortization of purchased intangibles Stock-based compensation expense Non-GAAP income from operations Revenue Non-GAAP Operating Margin S S S 2019 535 1,283 2,265 13,282 17.1% Fiscal Year Ended January 31, 2020 2021 $ $ 5 297 792 1.785 2,874 17,098 16.8% S S S 455 1,121 2,190 3,766 21,252 17.7% S S S salesforce 2022 548 1,624 2,779 4,951 26,492 18.7%#19Thank You

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