#1W PASSPORT R $1 03 > LID € € $ PASSIANIT B 88 &18 TICKET 0: Q2 FY19 Investor Presentation Thomas Cook India Limited (TCIL) BSE: 500413 | NSE: THOMASCOOK Thomas Travel Smooth Cook thomascook.in#2Presentation Outline 1 Thomas Cook India Group offers a compelling value proposition 2 Q2 & H1FY19 Financial Performance 3 Supplementary Information Thomas Travel Smooch Cook thomascook In 2#3Thomas Cook India Group offers a compelling value proposition How we create value Cohesive travel & allied services ecosystem 1 Broad array of products & value added services Creating new growth engines Transformation in newly acquired business Scalable go-to-market strategy Resilient financial profile 2 Growth focused agenda Balance sheet strength Orientation towards cashflow generation 3 Solid platform for future growth Focus on Invest in • Excellence in execution • People strength ● • Expanding reach • • Customer centricity Online & digital technology Culture of Innovation Grow by Investing prudently to achieve growth & deliver value for shareholders • Targeted acquisitions & partnerships 3 Thomas Travel Smooch Cook thomascook In#4Thomas Cook India Group offers a compelling value proposition Cohesive travel & allied services ecosystem 1 A) Broad array of B) Creating new growth products & value added services *** - engines www PASSPORT 68 € C) Transformation in international DMS entities D) Scalable go-to- market strategy > € £ EA 14 +88 TICKET 30#51 Cohesive travel services ecosystem 2 Resilient financial profile 3 Solid platform for future growth A) Broad array of products & value added services What We Offer Integrated business model creates value through scale and flexibility Premier brand portfolio with multi-format strategy Travel Services B2C • Outbound Domestic • Visa B2B India Destination • Corporate Travel Management Specialists (DMS) (Inbound) International DMS sita SOTC • MICE* Travel Related Financial Services tci asian trails allied-t-pro atm Thomas Travel Smooth Cook thomascook.in private safaris (South Africa) private safaris (East Africa) Forex Insurance desert adventures KUONI 勝景遊 luxe asia Our business is uniquely positioned to provide true value for our customers and shareholders MICE*- Meetings, Incentives, Conferences, Events Thomas Travel Smooch Cook thomascook In 5#61 Cohesive travel services ecosystem Business Segments - Travel 2 Resilient financial profile 3 Solid platform for future growth Outbound Outbound business comprises of Leisure Outbound, E- business of TCIL, SOTC, Kuoni Hong Kong and TC Travel B2C Domestic Domestic Travel comprises of domestic focussed activities of TCIL & SOTC Visa Caters to corporate clients, walk-ins & package tour clients, innovative technical and on-the-ground processes MICE Caters to the rising demand for new destinations and experiential offerings 23% 3% 2% Revenue Mix - FY18 4% 39% Comprises the Inbound Travel business conducted under TCI and SITA brands B2B Corporate Travel Focused on corporate customers utilizing the online Booking Tool-Click2Book India DMS (Inbound) International DMS Comprises of DMS Entities which are Asian Trails, Desert Adventures, Private Safari (SA), Private Safari (EA), Allied T Pro and Luxe Asia 16% 14% Outbound Domestic Others Inbound MICE Corporate Travel DMS In accordance with Ind AS, revenue reporting for leisure travel (inbound, outbound, DMS, MICE, domestic) is recognized on gross basis and whilst corporate travel (with gross margin of 7%) is reported on net basis Thomas Travel Smooch 6 Cook thomascook In#71 Cohesive travel services ecosystem 2 Resilient financial profile 3 Solid platform for future growth Business Segments - Travel Related Financial Services Forex • One of India's largest foreign exchange dealers with dominance in the wholesale segment and keen focus on the retail market as well • AD-II license holder, • Only non bank in the country to issue Prepaid Travel cards • Member of SWIFT • One of the largest exporters of bank notes globally • The segment is a consolidation of Foreign Exchange business of TCIL, TC Lanka and TC Forex Foreign Exchange E $ BUY FOREX SELL FOREX The Reserve Bank of India had granted SOTC a Full Fledged Money Changer (FFMC) license in February, 2018. Insurance • Focus on Travel Insurance with the strategy of being a complete travel solutions provider for domestic as well as overseas travel $ An important focus area for the Company Retail segment to lead the path for future growth Prepaid card growth-5 year CAGR of 18% Whole sale -Retail revenue Mix 15:85 Well positioned with requisite scale and expertise to leverage growth in the segment MONEY TRANSFER € RELOAD FOREX CARD CURRENCY CONVERTER LIVE RATES Thomas Travel Smooth Cook thomascook In 7#81 Cohesive travel services ecosystem 2 Resilient financial profile 3 Solid platform for future growth B) Creating new growth engines Domestic Online E-business • TCIL forayed into the domestic market in 2012 and since then has been successfully catering to the rapidly increasing growth of local tourism market Company's Domestic product teams have created unique products and itineraries within • Religious tourism • Leisure tourism Thomas Cook focused on leveraging its national presence along with regional focus to drive growth Adoption of various digital tools and technologies along with innovation in products to further boost growth . Ecommerce accounts for over 25% of the packaged holidays business and over 17% of its overall travel business • The online channel caters to all travel needs of customers: International Holidays, India Holidays, Foreign Exchange, Visa, Flights, Hotels and Travel Insurance . Innovative launches such as the mobile app for holidays and forex each • Concerted focus on . . Investing in digital innovations in order to drive the omni-channel presence • Leveraging the empowered Indian consumer • Providing hassle-free experience Unlock market potential and expand segment Domestic segment continues to grow at 25-30% pa Crucial and indispensable tool for business growth at a global level Focus on strengthening this segment by way of relevant investments With strong execution, both the incubated business are expected to achieve profitability in 12 to 18 months Thomas Travel Smooch Cook thomascook In 8#91 Cohesive travel services ecosystem 2 Resilient financial profile 3 Solid platform for future growth C) Transformation in international DMS entities • TCIL acquired this business in June 2017, and has since then been committed to increasing volumes and containing losses. • Key drivers New segments entered post acquisition showing strong growth in Middle East intervention in B2B Steady growth in Asian market to support organic growth of DMS units Technology Growth in Luxury Travel to support growth of Africa, US and Middle east connectivity and operational efficiency Synergistic benefits from Thomas Cook's network Segment generated profits in Q2 as compared to losses at EBIT level in Q2FY18 Asian Trails Desert Adventures • Headquartered in Bangkok, it operates in Thailand, Vietnam, China, Malaysia, Myanmar, Indonesia, Cambodia and Laos H1 FY19 Sales Rs 3,187 mn • Operated in Middle East along with partners in the UAE, Oman, Jordan and Qatar Rs 1,375 mn Gross Margins 19% 13% Allied T Pro Private Safari South Africa Private Safari Eastern Africa • Allied T Pro has been a • leader in the US inbound market It is one of the top 5 DMS in the Southern Africa • Focused on Eastern Africa offering a Rs 2,176 mn 13% Rs 274 mn 22% Loss making Transformation Profitability Progressive improvement with responsible changes to enable profitability in 18 months timeframe gamut of destination management services Rs 307 mn 17% 9 Thomas Travel Smooch Cook thomascook In#101 Cohesive travel services ecosystem 2 Resilient financial profile 3 Solid platform for future growth • D) Scalable go-to-market strategy BRAND EQUITY MARKET PRESENCE Leveraging a portfolio of leading brands Highly-rated brand based on trust and excellence in quality of service SCALE & CAPABILITIES OMNI CHANNEL NETWORK • Breadth and efficiency of • • global sales, service and operations Across 24 countries across 4 continents Team of over 7,590 across 15 nationalities to serve customers Enhanced scale & capabilities • Hybrid 'Clicks & Bricks' model High customer value driven offerings . Market leading customer base over 5 million - transactions per year Focused on delivering a seamless experience across a wide physical network of 571 branches and franchisees across the country Build and optimize businesses for profitable growth and scale through innovation and acquisitions Thomas Travel Smooth 10 Cook thomascook In#111 Cohesive travel services ecosystem 2 Resilient financial profile 3 Solid platform for future growth Omni Channel - Hybrid 'Clicks & Bricks' model Thomas Cook Retail Outlets Thomas Cook E-commerce 8 • • 571 Retail branches 286 owned branches including 175 foreign exchange 190 franchise Gold Circle Partner outlets; 95 Preferred Sales Agents thomas cook.in Travel Smooth www.thomascook.in • Caters to the growing base of digitally empowered consumers via: • • E Commerce vertical, www.thomascook.in accounts for over 17% of its overall travel business Innovative mobile applications - Forex & Holiday Apps • Both have seen over 25% month over-month growth in downloads • Over 20% of sales of the online channel are contributed through Mobile web & apps Different channels for a fully connected and integrated network International Holidays India Holidays Foreign Exchange Visa Flights Hotels Thomas Cook Call Centre 1800-2099-100 • Facilitates ease of connectivity for customers at any given point of time Travel Insurance 11 14 Thomas Travel Smooch Cook thomascook In#12Thomas Cook India Group offers a compelling value proposition Resilient financial profile 2 Growth focused agenda *** - Balance Sheet Strength Orientation towards cashflow generation A wwww PASSPORT 68 € > € £ EA 14 #88 TICKET 30#131 Cohesive travel services ecosystem 2 Resilient financial profile 3 Solid platform for future growth • Growth focused agenda Balance Sheet Strength Orientation towards cashflow generation Scalable and diversified model to provide access to sustainable growth Market/customer focused approach create a path to attractive, recurring growth Organic growth has been reinforced by well-timed acquisitions • Leaner balance sheet Focus on further deleveraging debt profile Company is debt free on a standalone basis AA-/ Stable from CRISIL for long-term banking facilities Short-term rating of 'CRISIL A1+' on the banking facilities . TCIL's operations are characterized by strong cash flows Average free cashflow generation over the past two CY was Rs 2.1 bn Re-investing in creation of operating leverage Focused cash utilization to reduce debt profile TCIL's strong financial position provides stability and flexibility to pursue accretive growth opportunities Thomas Travel Smooch Cook thomascook In 13#14Thomas Cook India Group offers a compelling value proposition 3 Solid platform for future growth A) Focus Excellence in execution Expanding reach Customer centricity B) Invest • Online & digital technology Innovation People strength C) Grow Investing prudently to achieve growth & deliver value for shareholders Targeted acquisitions & partnerships • *** PASSPORT € $ B ¥ >+ C BANK 5261 9915 3567 88 € £ $ TICKET BANK 14 후 30#151 Cohesive travel services ecosystem 2 Resilient financial profile A) Focus. 3 Solid platform for future growth Excellence in execution Expanding reach Customer centricity . Driving consolidation within the group- restructuring and amalgamation activities are a decisive step towards unlocking the potential value of Thomas Cook group companies • Focus on simplification and creating lean a corporate structure . Quess spin-off • Ensure granular optimization in every business segment to drive efficiency & improve productivity Benefit from synergies led by integration of backend operations • • Integrated value chain provides access to multiple opportunities to expand in new markets as well as deepen presence in existing markets Expansion to be led by the omni channel model which leverages the strength of physical retail branches as well as growing online presence • Commitment to increase consumer engagement and satisfaction • Key business priorities well aligned to customer needs • "Customer first orientation” - deeply embedded into DNA • An unwavering commitment to be the partner of choice • Drive experiential quotient by combining convenience and value for buck Explore partnerships to launch innovative solutions 15 Thomas Travel Smooch Cook thomascook In#161 Cohesive travel services ecosystem 2 Resilient financial profile B) Invest. Online and digital technology Culture of Innovation · Adopt scalable and emerging technologies and trends to • Capture growth potential • Enhance usability and scale seamless experiences • Cater to customers' evolving behaviors, needs and preferences - • Drive sales productivity – Reduce TAT • Facilitate speed, automation and efficiency throughout a wide range of business functions 3 Utilize insight-driven and research-based framework to drive innovative solutions to Create customer delight Be a catalyst in driving growth and efficiency • Create new offerings Solid platform for future growth Enhance and expand organization capability . Drive a higher ambition culture led by a sense of purpose and TCIL's values Targeted advancement and development of existing and future employees 16 Thomas Travel Smooch Cook thomascook In#171 Cohesive travel services ecosystem 2 Resilient financial profile B) Invest. 3 Solid platform for future growth Key Initiatives - Online and Digital Technology Customer Experience Integrated Customer Self Service Module- for both the Holidays and Forex apps, providing customers the ability to track their holiday/forex bookings and more Click2Book drives growth in Business Travel iBook: A unique travel management tool for corporate clients Sabre Workspace launched to benefit business travellers Engage: SOTC's new post-sale customer app SOTC implements Optical Character Recognition (OCR): Solution for passport scanning, thereby increasing accuracy and efficiencies in visa processing Sales Productivity Voyager a dynamic FIT package building platform enabling ease of customisation iLead and Astra: CRM integrated app and advanced web technology platform Efficiency Enhancement Tejas - Sales Analytics Programme: to leverage analytics to improve lead conversion and productivity by prioritising leads Latest initiatives • • Strategic investment to acquire 24% stake in Ithaka- chat based mobile application Focused on serving FIT (Free Individual Travellers) customers by recommending authentic local experiences for different destinations and helping plan their trip and book activities, hotels and flights. Investing in digital technology to build tailored solutions to deliver differentiated, personalized experiences Thomas Travel Smooch Cook thomascook In#181 Cohesive travel services ecosystem B) Invest. Key Initiatives - Innovation ONE CURRENCY ONE WORLD. ONE CARD 1234 5678 9876 1234 01/14 NAME SURNAME Borderless Prepaid 2 Resilient financial profile 4357 5678 9012 0000 #12/20 PREPAID TRAVEL CARD Travel & Holiday Gift Card Tho have meth mostorced 3 Solid platform for future growth SOTC presents Darshans Crafted Spiritual Experiences Holiday Savings Account Thomas Cook TRAVEL QUEST Learning Beyond Boundaries 18 Thomas Travel Smooch Cook thomascook In#191 Cohesive travel services ecosystem 2 Resilient financial profile C) Grow. 3 Solid platform for future growth Invest prudently to deliver growth & deliver value for shareholders Targeted acquisitions and partnerships to enhance growth Drive the levers of value creation for stakeholders . . stable revenue growth sustainable margin expansion . strong free cash flow . disciplined capital allocation Strategic acquisitions help expand breadth of services offered as well as platform for growth Clear payback criteria, stringent and selective approach to acquisitions 19 Thomas Travel Smooch Cook thomascook In#202 Q2 & H1 FY19 Financial Performance#21Results - Q2 FY19 Consolidated Comparable Particulars (Rs. mn) Q2 FY19 Q2 FY18 Shift (%) Q2 FY19 Revenue from Operations Other Income Reported Q2 FY18 15,951.5 14,020.8 13.8% 15,998.8 27,973.3 107.2 (17.6) 112.7 150.6 Total Income from Operations 16,058.7 14,003.2 14.7% 16,111.5 28,123.9 Total Costs EBITDA 15,833.7 14,019.5 12.9% 15,880.5 27,183.0 225.0 (16.2) 231.0 940.9 Depreciation / Amortization 164.2 161.2 1.9% 166.2 321.1 EBIT 60.8 (177.5) 64.9 619.7 Interest and Finance cost 172.9 221.2 (21.8)% 183.5 377.9 PBT (112.1) (398.7) (118.6) 241.9 Note: The comparable numbers in the table above are post exclusion of Quess Corp and acquisitions made in the previous year (TC Forex & TC Travel). Thomas Travel Smooch Cook thomascook In 21#22Results - Q2 FY19 Consolidated Particulars (Rs. mn) Segment Revenue Comparable Q2 FY19 Q2 FY18 Shift (%) Q2 FY19 Reported Q2 FY18 (a) Financial Services * 695.6 630.0 10.4% 729.6 630.0 (b) Travel and Related Services * 14,724.9 12,806.2 15.0% 14,738.2 12,806.2 (c) Human Resource Services 10.9 33.2 (67.1)% 10.9 13,985.8 (d) Vacation Ownership and Resorts Business 520.1 551.4 (5.7)% 520.1 551.0 Total 15,951.5 14,020.9 13.8% 15,998.8 27,973.0 Segment Results (EBIT) (a) Financial Services 231.4 168.5 37.3% 238.0 168.5 (b) Travel and Related Services 189.5 20.2 840.3% 186.9 20.2 (c) Human Resource Services 5.9 5.9 755.7 (d) Vacation Ownership and Resorts Business (232.8) (161.4) 44.2% (232.8) (161.4) Total 194.0 27.2 612.4% 198.0 782.9 Less Interest and Finance expenses 172.9 221.2 (21.8)% 183.5 377.9 Less Common Expenditure 133.1 204.7 (34.9)% 133.1 163.3 PBT (112.1) (398.6) (71.9)% (118.6) 241.7 Note: The numbers in the table above are comparable YoY post exclusion of Quess Corp and acquisitions made in the previous year (TC Forex & TC Travel). In accordance with Ind AS, revenue reporting for leisure travel (inbound, outbound, DMS, MICE, domestic) is recognized on gross basis and whilst corporate travel (with gross margin of 7%) is reported on net basis. Income from forex and insurance are on the basis of net margins earned. Thomas Travel Smooch Cook thomascook In 22#23- Travel and Related Services revenue breakup – Q2 & H1 FY19 Revenue from Operations 1 (Rs mn) and revenue mix 14,725 12,806 Q2 FY19 Q2 FY18 26% 0.4% -4% Q2 FY19 4% 2% 1% 22% 48% Outbound MICE Domestic Croporate Travel Travel segment gross operating margins Inbound DMS Others Elimination Segment Q2 FY19 Avg full year margins Outbound 15% 14% Inbound 39% 21% -1% 0.3% Q2 FY18 MICE 8% 8% 30% Domestic 19% 17% 47% Corporate Travel 6% 7% DMS 17% 16% 4% 2% 1% 16% Note: The comparable numbers in the table above are post exclusion of Quess Corp and acquisitions made in the previous year (TC Forex & TC Travel) 23 23 Thomas Travel Smooch Cook thomascook In#24Results - H1 FY19 Consolidated Comparable Particulars (Rs. mn) H1 FY19 H1 FY18 Shift (%) H1 FY19 Reported H1 FY18 Revenue from Operations 29,426.0 25,983.2 13.2% 36,844.0 56,704.7 Other Income 268.7 192.3 39.8% 271.6 363.1 Total Income from Operations 29,694.7 26,175.5 13.4% 37,115.6 57,067.8 Total Costs EBITDA 28,453.5 25,090.7 13.4% 35,897.8 54,262.5 1,241.2 1,084.8 14.4% 1,217.7 2,805.3 Depreciation/Amortization 275.2 265.2 3.8% 328.1 600.8 EBIT 966.0 819.5 17.9% 889.6 2,204.5 Interest and Finance cost 309.1 400.5 (22.8)% 351.0 739.5 PBT 656.9 419.0 56.8% 538.6 1,465.0 Note: The comaprable numbers in the table above are post exclusion of Quess Corp and acquisitions made in the previous year (DMS, TC Forex & TC Travel) Thomas Travel Smooch 24 Cook thomascook In#25Results - H1 FY19 Consolidated Comparable Reported Particulars (Rs. mn) Segment Revenue (a) Financial Services * (b) Travel and Related Services * H1 FY19 H1 FY18 Shift (%) H1 FY19 H1 FY18 1,389.5 1,385.7 0.3% 1,459.9 1,385.7 26,773.2 23,235.4 15.2% 34,120.9 27,031.3 (c) Human Resource Services 18.2 (2.6) 18.2 26,923.0 (d) Vacation Ownership and Resorts Business 1,245.0 1,364.8 (8.8)% 1,245.0 1,364.8 Total 29,426.0 25,983.2 13.2% 36,844.0 56,704.7 Segment Results (EBIT) (a) Financial Services 465.0 455.3 2.1% 480.2 455.3 (b) Travel and Related Services 1,052.9 870.0 21.0% 961.4 822.1 (c) Human Resource Services 9.3 9.3 1,457.4 (d) Vacation Ownership and Resorts Business (291.4) (165.2) 76.4% (291.4) (165.2) Total 1,235.9 1,160.2 6.5% 1,159.5 2,569.6 Less Interest and Finance expenses 309.1 400.5 (22.8)% 351.0 739.5 Less Common Expenditure 269.8 340.6 (20.8)% 269.8 365.1 PBT 656.9 419.0 56.8% 538.7 1,465.1 Note: The comparable numbers in the table above are post exclusion of Quess Corp and acquisitions made in the previous year (DMS, TC Forex & TC Travel) * In accordance with Ind AS, revenue reporting for leisure travel (inbound, outbound, DMS, MICE, domestic) is recognized on gross basis and whilst corporate travel (with gross margin of 7%) is reported on net basis. Income from forex and insurance are on the basis of net margins earned. 25 Thomas Travel Smooch Cook thomascook In#26Results Background - Q2FY19 Group Consolidated . • • • On a comparable basis, consolidated revenue from operations for the quarter increased by 14% y-o-y to Rs. 15.9 bn from Rs. 14 Bn. Consolidated PBT of core businesses (Travel & Forex) increased to Rs. 143 mn. as against a loss of Rs. 226 mn. on a comparable basis Performance driven by TCIL standalone entity and Hong Kong operations, coupled with reduction in losses of Destination Management Specialist (DMS) companies Despite being a lean quarter, the Inbound business saw robust trading with a growth in sales of 12% and increase in other income TCIL Standalone • Revenue from operations for Q2 FY19 increased by 26% y-o-y to Rs. 5.6 bn. from Rs. 4.5 bn. • Profit Before Tax for Q2 FY19 increased to Rs. 135 mn. from a loss of Rs. 36 mn. The quarter saw strong performances due to higher sales from MICE (77%), Corporate Travel (22%) Holiday businesses (11%) and Forex (23%) • The company incurred a cost of Rs. 25 mn. during the quarter due to new initiatives and one-time cost Travel & Related Services • The revenue from operations from the Travel Businesses increased 15% in Q2 FY19; EBIT registered a growth to 189 mn. from Rs. 21 mn. on a comparable basis . The Holidays business registered a sales growth of 16% and MICE a growth of 51% over the same period of the previous financial year • The DMS companies reduced their losses during the quarter Financial Services • Forex revenues increased by 16% y-o-y mainly due to: Continued efforts in the Retail business with a growth in revenue of 11% y-o-y on a comparable basis The Thomas Cook Borderless Prepaid Card (BPC) with increased sales of 12% y-o-y Thomas Travel Smooch 26 Cook thomascook In#27Results Background - Q2FY19 Vacation ownership & resorts business • Despite Q2 being a lean season and the impact of heavy floods in key resort locations (Thekkady, Munnar & Wayanad in Kerala and Manali & Kufri in Himachal Pradesh), revenues for the quarter on a comparable basis stood at Rs. 584 mn. Vs Rs.554 mn. last year. • Post impact of IND AS 115 revenue from operations for the quarter was Rs. 523 mn. Average Room Rent (ARR) for Q2 FY 19 increased by 9% compared to Q2 FY18 Material events during the quarter • • . . Strengthening financial position: Thomas Cook India pre-paid the principle amount of Rs 670 Mn. for the 9.37% Non-convertible Debentures (NCDs). Standalone entity now debt free. Expansion into Global Markets: TCIL obtained ARC (Airlines Reporting Corporation) accreditation and necessary operating licenses via its recently acquired Destination Management Company, Allied TPro. This will enable the commencement of its US Operations in a focused initiative to leverage the high potential business travel segment- to & from the United States. Acquisition: Announced acquisition of a 24% strategic stake in TravelJunkie Solutions Private Limited, a Mumbai based travel tech start-up via its wholly owned subsidiary TC Tours Ltd. This marks Thomas Cook's first investment in the exciting travel tech space. India Network expansion: New branches were opened in New Delhi, Hyderabad, Udupi and 2 counters at Jaipur Airport; while 11 new franchise Gold Circle Partner outlets were opened across metros, Tier 2 & 3 locations including, Mumbai, Delhi, Hyderabad, Chennai, Kolkata, Faridabad, Pondicherry, Bilaspur, Shimoga and Nellore Thomas Travel Smooch 27 Cook thomascook In 27#28Management comments- Q2 & H1 FY19 Commenting on the results, Mr. Madhavan Menon, Group Chairman and Managing Director, said: "The second quarter has witnessed a strong performance across our core travel and foreign exchange businesses; our global Destination Management acquisitions delivering well on the back of robust trading. Our concerted focus on working capital management and cash generation enabled us to de-leverage our balance sheet. We have successfully prepaid the debt in our standalone entity, thus making it debt-free. We are also very excited about our recently announced intent to acquire a 24% stake in Ithaka (Travel Junkie), aimed at leveraging the growing appeal from India's younger/experiential travellers and significantly improving customer experience across channels. We have also adopted robotics at our shared services centre with the intent of driving process improvements and overall efficiencies. Our forward booking position is up by 20% and this augurs well for the upcoming winter season." omas Travel Sn Cook thomas mas Travel Sm Cook thomas Thomas Tra Cook tho Thomas Trav Cook thor thomascook.in 28 Thomas Travel Smooch Cook thomascook In#293 Supplementary Information#30Thomas Cook Group Structure 100% in all Operating companies Thomas Cook Group Travel Services Group (TSG) Portfolio Investments 100% 49.02% TCIL SOTC TCI* Kuoni Hong Kong Overseas DMS Sterling Holidays Quess Corp Thomas Travel Smooth Cook thomascook.in SOTC sita tci KUONI Sterling Quess Asian Trails Private Safaris South Africa Private Safaris East Africa Desert Adventures Allied T Pro Luxe Asia asian trails *Travel Corporation (India) Limited atm private safaris 7 desert adventures allied-tpro luxe asia 30 Thomas Travel Smooch Cook thomascook. In#31Portfolio Investments - Vacation Ownership & Resorts . Sterling Holiday Resorts Limited (Sterling Holidays) is a leading holiday lifestyle company in India and the pioneer of Vacation Ownership (VO) in India It has a current inventory of 2177 rooms spread across 33 resorts Key Indicators VO new members FY 14 FY 15 FY 16 FY 17 FY 18 H1FY19 3,651 5,481 6,233 5,295 4,065 1473 Average unit realization (Rs lacs) 2.21 2.38 2.52 2.88 2.92 3.07 Resort Occupancy 49% 56% 57% 63% 64% 64% ARR (Rs) 2,291 2,730 2,982 3,123 3,529 3,898 Thomas Travel Smooth Cook thomascook In 31#32Contact Us For further information please contact Debasis Nandy President and Group CFO Tel: +91 22 4242 7000 Email: Debasis. [email protected] Urvashi Butani General Manager- Investor Relations Tel: +91 22 4242 7095 Email: Urvashi. [email protected] Corporate Identification No: L63040MH1978PLC020717 Investor e-mail id: [email protected] Regd. Office: Thomas Cook India Ltd, Marathon Futurex, A Wing, 11Th & 13th Floor, N.M. Joshi Marg, Lower parel (E), Mumbai 400013 Website: www.thomascook.in About Thomas Cook (India) Limited: About Thomas Cook (India) Limited: Thomas Cook (India) Ltd. (TCIL) is the leading integrated travel and travel related financial services company in the country offering a broad spectrum of services that include Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Insurance, Visa & Passport services and E-Business. The company set up its first office in India in 1881. The Thomas Cook India Group spanning 24 countries across 4 continents, a team of over 75,90 and a combined revenue in excess of Rs. 11,411.6 Cr. (over $ 1.75 Bn), operates leading B2C and B2B brands including, Thomas Cook, SOTC, TCI, SITA, Asian Trails, Allied T Pro, Australian Tours Management, Desert Adventures, Travel Circle International Limited, Private Safaris East & South Africa. The Group is today one of the largest travel service provider networks headquartered in the Asia-Pacific region. Thomas Travel Smooch 32 32 Cook thomascook In#33Disclaimer ▪ This presentation has been prepared by Thomas Cook (India) Limited ("Company") solely for information purposes without any regard to any specific objectives, financial situations or informational needs of any particular person. This presentation may not be copied, distributed or disseminated, directly or indirectly, in any manner. Failure to comply with this directive may result in a violation of the applicable law in certain jurisdictions. 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The risks and uncertainties relating to these statements include, but not limited to, risks and uncertainties, regarding fluctuations in earnings, our ability to manage growth, competition, our ability to manage our international operations, government policies, regulations, etc. The Company does not undertake any obligation to revise or update any forward looking statement that may be made from time to time by or on behalf of the Company including to reflect actual results, changes in assumptions or changes in factors affecting these statements. Given these risks, uncertainties and other factors, viewers of this presentation are cautioned not to place undue reliance on these forward looking statements. This presentation may contain certain currency exchange rates and the same have been provided only for the convenience of readers. No representation is made that the Rupee amounts actually represent such USD amounts or could have been, or could be, converted into USD at the indicated rates ■This presentation is not a complete description of the Company and may not be all inclusive and may not contain all of the information that you may consider material. The information contained in this presentation has not been independently verified. No representation, warranty, guarantee or undertaking, express or implied, is or will be made as to, and no reliance should be placed on, the accuracy, completeness, correctness or fairness of the information, estimates, projections and opinions contained in this presentation. Viewers of this presentation must make their own assessment of the relevance, accuracy and adequacy of the information contained in this presentation and must make such independent investigation as they may consider necessary or appropriate for such purpose. 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This presentation should not be construed as legal, tax, accounting, investment or other advice ■ Any person placing reliance on the information contained in this presentation or any other communication by the Company does so at his or her own risk and none of the Company nor any of its affiliates, advisers or representatives, any placement agent, promoters or any other persons that may participate in any offering of any securities of the Company shall have any responsibility or liability whatsoever, whether arising in tort, contract or otherwise, for any errors, omissions, insufficiencies or inaccuracies in such information or opinions or for any loss, cost or damage suffered or incurred howsoever arising, directly or indirectly, from any use of this presentation or its contents or otherwise in connection with this presentation ▪ This presentation has not been and will not be registered as a prospectus with any Registrar of Companies in India. This presentation is not a prospectus, a statement in lieu of a prospectus, an offering circular, an advertisement, a private placement offer letter or an offer document under the Companies Act, 2013 and the rules made thereunder, the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2009, as amended, or any other applicable law 33 33 Thomas Travel Smooch Cook thomascook In