#1Investor Presentation Q3-FY23 December 2022 January 18, 2023 IndusInd Bank#2IndusInd Bank at a Glance 5th Largest Private Bank with Disproportionately Large Distribution Network *2,72,754 crs Loans 3,25,278 crs Deposits Diversified Across Products and Geographies 33 mn Customers Across Segments III Universal Banking Approach with Diversified Loan & Deposit Mix 53:47 Loan Mix Retail VS Wholesale Jill Strong Domain Expertise Long Vintage across Cycles Vehicle Finance 26% of the Loan Book 6,352 Group Network Pan India 42% CASA Stable Low-cost Deposits Innovative Digital Approach Overall Digital Transaction Mix at 93% Micro Finance 11% of the Loan Book Gems & Jewellery 4% of the Loan Book Robust Balance Sheet with Strong Capital Adequacy & Contingency Buffers 18.01% CRAR Tier 1: 16.47% | Tier 2: 1.54% 117% Average LCR Well above regulatory requirement 71% PCR GNPA 2.06% | NNPA 0.62% Strong Profitability amongst highest in the Industry 4.27% Net Interest Margin 43.91% Cost to Income 2 5.7% Operating Profit Margin to Loans IndusInd Bank#3Key Financial Highlights for Q3 FY23 Balance Sheet Loans *2,72,754 crs Deposits *3,25,278 crs CASA *1,36,379 crs Term Deposits *1,88,899 crs Total Assets *4,44,485 crs 19% YoY 5% QoQ 14% YoY 3% QoQ 14% YoY 2% QoQ 15% YoY 4% QoQ 14% YoY 4% QoQ Net Interest Income Total Fee Income Revenue Operating Profit Net Profit Profit & Loss *4,495 crs *2,077crs *6,572 crs 3,686 crs *1,964 crs 18% YoY 4% QoQ 11% YoY 3% QoQ 16% YoY 4% QoQ 11% YoY 4% QoQ 58% YoY 9% QoQ Net Interest Margin Return on Assets Return on Equity Cost to Income Net NPA Key Ratios 4.27% 1.87% 15.23% 43.91% 0.62% 17 bps YoY 3 bps QoQ 52 bps YoY 7 bps QoQ 435 bps YoY 78 bps QoQ 232 bps YoY 5 bps QoQ 9 bps YoY bps QoQ 3 IndusInd Bank#4Consolidated Balance Sheet In crs Q3 FY23 Q3 FY22 Y-o-Y (%) Q2 FY23 Q-0-Q (%) Capital & Liabilities 775 Capital 775 775 Reserves and Surplus 52,109 45,830 14% 50,109 4% Deposits 3,25,278 2,84,484 14% 3,15,532 3% Borrowings 47,284 45,669 4% 40,673 16% Other Liabilities and Provisions 19,039 13,806 38% 19,486 (2%) Total 4,44,485 3,90,564 14% 4,26,575 4% Assets Cash and Balances with RBI 54,158 55,447 (2%) 47,922 13% Balances with Banks 11,073 11,085 0% 11,303 (2%) Investments 76,174 72,715 5% 75,994 0% Advances 2,72,754 2,28,583 19% 2,60,129 5% Fixed Assets 2,006 1,916 5% 1,960 2% Other Assets 28,320 20,818 36% 29,267 (3%) Total 4,44,485 3,90,564 14% 4,26,575 4% IndusInd Bank#5Consolidated Profit and Loss Account - Q3 & 9M FY23 In Crore Q3FY23 Q3FY22 Y-o-Y (%) Q2FY23 Q-0-Q (%) 9M FY23 9M FY22 Y-o-Y (%) Net Interest Income 4,495 3,793 18% 4,302 4% 12,923 11,016 17% Other Income 2,077 1,877 11% 2,011 3% 6,019 5,442 11% Total Income 6,572 5,670 16% 6,313 4% 18,942 16,458 15% Operating Expenses 2,885 2,358 22% 2,769 4% 8,280 6,802 22% Operating Profit 3,686 3,312 11% 3,544 4% 10,662 9,656 10% Provisions & Contingencies 1,065 1,654 (36%) 1,141 (7%) 3,457 5,141 (33%) Profit before Tax 2,622 1,658 58% 2,403 9% 7,205 4,515 60% Provision for Tax 658 416 58% 598 10% 1,805 1,111 62% Profit after Tax 1,964 1,242 58% 1,805 9% 5,400 3,404 59% 5 IndusInd Bank#6Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 6 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#7Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 7 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#8Well Diversified Loan Book across Consumer and Corporate Products. 2,28,583 Loan Book Mix (*crs) 2,39,052 2,47,960 2,60,129 2,72,754 (crs) Consumer Banking Dec-22 % Vehicle Finance 71,665 26% 46% 46% 46% 47% 47% Commercial Vehicle 26,819 10% Utility Vehicle 8,311 3% 54% 54% 54% 53% 53% Small CV 3,365 1% Two-Wheeler 4,749 2% Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Car 9,993 4% Tractor 9,159 3% ■Consumer Banking Corporate & Commercial Banking Equipment Financing 9,269 3% Non-Vehicle Finance Small Corporates Mid Size Corporates 16% 4% (crs) Corporate Banking Dec-22 Large Corporates 71,053 27% Mid Corporates 44,201 16% Large Corporates 27% Small Corporates 11,756 4% Total Advances 1,27,010 47% 44,391 16% Business Banking 12,839 5% Loan Against Property 9,502 3% Vehicle Finance 26% Credit Card 7,714 3% Personal Loans 4,756 2% Merchant advances 3.094 1% BL, AHL, Others Microfinance 6,486 2% 29,688 11% Microfinance 11% Non Vehicle Retail 16% Total Advances 1,45,744 53% 8 IndusInd Bank#9Vehicle Finance: Granular Portfolio Across Vehicle Categories Overview of Vehicle Finance Division 35+ Years of Vintage Across Credit Cycles Market Leader in Most Products Amongst Top 3 Diversified Vehicle Loan Book across Vehicle Categories (%) Two Wheelers 7% Small CV 5% Focus on Business Owner Segment Utility Vehicle 12% Nimbleness of an NBFC With Dedicated Network Nationwide Presence Diversified Across States. Strong Collateral Coverage Throughout the Loan Cycle Tractor 13% Vehicle Finance Loan Book (*crs) Construction Equipment 13% Car 14% Disbursements (*crs) CV 37% 71,665 12,713 67,167 60,608 61,923 64,583 18% YoY 9,986 10,078 10,664 8,832 44% YoY Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 7% QoQ 6 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 19% QoQ IndusInd Bank#10Microfinance: Bridging the Financial Inclusion Gap 2nd Largest Micro Finance Lender 10mn Women Customers 1.34 Lacs Villages covered across 21 States Tech/Data driven Risk Management District/Branch level Monitoring 104K+ Active Bharat Money Stores Banking at doorstep areas remote 492K+ Merchants (loan clients) Addressing the MSME banking needs 10 Micro Finance Loan Book (*crs) 30,612 29,403 29,617 29,688 27,443 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Average Ticket Size (*) 29,738 29,089 29,275 28,102 27,852 ||||| Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 8% YoY -% QoQ 4% YoY 1% QoQ IndusInd Bank#11Corporate Portfolio - Focus on Granular, Higher Rated Customers Corporate Loan Book (crs) 1,27,010 1,21,766 1,14,429 1,09,463 1,05,481 Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Sector-wise Loan Mix (% of Total Loans) Improving Risk Profile * BB+ & Below BBB-, BBB, BBB+ A-, A, A+ AA-, AA, AA+ AAA 20% YoY 23% 23% 22% 22% 21% 24% 25% 24% 27% 4% QoQ 27% 26% 28% 24% 22% 23% 22% 5% 4% 4% 4% Stressed telco at 1% Mar-22 Jun-22 Sep-22 Dec-22 Diversified Fee Mix Q3FY23 Investment Banking 4% Other Cross sell 3% Sector Q3 FY23 Real Estate Commercial & Residential 4.80% NBFCs (other than HFCs) 4.65% Gems and Jewellery 4.06% Steel 2.59% Power Generation - Non Renewable 2.42% Road Projects (Operational) 1.80% Food Beverages and Food processing 1.65% Loan Petroleum & Products 1.63% Services 1.26% Processing 41% Power Generation - Renewable 1.23% Lease Rental 1.16% Educational Institution 1.00% Others 18.32% Corporate Banking 46.57% Consumer Banking 53.43% Total 100.00% 11 *Includes fund and non-fund based exposure to corporate clients Trade & Remittances 32% Foreign Exchange 19% IndusInd Bank#12Non-Vehicle Retail Loans - Risk Calibrated Growth Strategy Business Banking (*crs) Loan Against Property (*crs) 12,512 12,839 12,203 11,892 11,314 Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Credit Cards (*crs) 7,714 7,098 6,478 5,880 5,301 Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 9,502 9,248 9,009 8,664 8,817 13% YoY 3% QoQ Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Other Retail Loans 14,336 12,720 11,855 9,773 10,464 46% YoY 9% QoQ 12 Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 10% YoY 3% QoQ 47% YoY 13% QoQ IndusInd Bank#13Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy ESG - Core to the Business Philosophy Experienced Board and Management Team 13 IndusInd Bank#14Deposit Growth Driven by Granular Retail Deposits; Building Stable Low-Cost Deposit Book Deposits (crs) 3,25,278 3,15,532 3,02,719 2,93,349 2,84,484 ||||| Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Cost of Deposits (%) 5.47% 5.10% 4.79% 4.66% 4.60% Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Retail Deposits Retail Deposits as per LCR (*crs)* Share of Retail Deposits (%) 41% 42% 41% 41% 40% 14% YoY 21% YoY 1,13,615 1,20,509 1,29,990 1,37,968 1,24,105 3% QoQ 6% QoQ 81bps YoY 37bps QoQ * Retail deposits and deposits from small business customers as defined by LCR as at period end. 14 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Key Focus Areas Expanding branch network Focus on target market segments " Growth driven by retail customer acquisitions Scaling up new businesses - Affluent and NRI Leverage BFIL for rural customers Building Merchant Acquiring Business Digital Partnerships & Alliances Innovative service propositions Executing Digital 2.0 with planned Individual and SME launches IndusInd Bank#15Healthy Share of CASA; Strong Liquidity Profile CASA Share of CASA % CASA (crs) CA CA (crs) Share of CA % 43% 43% 42% 42% 14% 15% 42% 12% 12% 12% 1,30,508 1,33,525 1,36,379 50,007 44,157 1,25,333 1,19,894 36,507 14% YoY 33,279 35,265 50% YoY Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 2% QoQ SA (crs) SA Share of SA % 31% 30% 30% 28% 27% 95,243 86,615 88,826 89,368 86,372 0% YoY Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 3% QoQ 15 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Liquidity Coverage Ratio (%) 137% 127% 124% 125% 117% Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 13% QoQ IndusInd Bank#16Borrowings Constituted by Long Term Sources Borrowings (crs) Borrowings (Cr) % of Total Liabilities 12% 12% 10% 10% 11% 47,323 47,284 45,669 41,812 40,673 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Borrowings Mix (%) Short-Term FCY (less than 12 months). 6% Tier 2 Bonds 6% Long-Term FCY 30% Infrastructure Bonds 3% AT1 Bonds 3% Refinance from Development Finance Institutions 52% 16 IndusInd Bank#17Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy ESG - Core to the Business Philosophy Experienced Board and Management Team 17 IndusInd Bank#18Strong Product Groups with Efficient Capital Deployment Low RWA Consumption (*crs) ■Notional Amount Risk Weighted Assets 13,20,269 LC - Sight 8% 0.6%# 1.6%# 79,844 10,634 25,627 Derivatives + FX Contracts + LC and Guarantees Options #CRAR consumption Below investment LC-BG Rating Profile grade 4% Above investment grade 77% Secured by Cash Backed 12% Counter Guarantees of Corresponden t Bank *Stressed telecom contributes 1% 7% LC-BG Mix LC - Usance 17% Performance Guarantees 39% Financial Guarantees 36% FX-Derivatives Exposure Type One of the largest treasuries in Indian banks with best-in-class risk management systems Robust framework for measurement of risks through Client Suitability Tests, VaR, PV01, Stop- loss limits, MTM of marketable portfolios, Exposure limits, etc. Exposures predominantly to public sector, cash backed transactions and strong sponsors Exposure against Banks (Non Collateralised) 5% Others Counterparties 22% Central Counterparty (Guaranteed Settlements) 51% 18 Counterparties with Collateralised Arrangements (CSA) 21% IndusInd Bank#19Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 19 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#20Yield Cost Movement 8.99% 11.75% Segment-wise Yield: Q3FY23 Corporate Banking Consumer Banking Total 5.47% 4.72% 8.65% 11.51% Q2FY23 5.10% 4.41% Yield on Assets Yield on Advances Cost of Deposits Cost of Funds Q3FY23 Q2FY23 Outstanding (*crs) Yield (%) Outstanding (*crs) Yield (%) 1,27,010 8.57% 1,21,766 8.20% 1,45,744 14.50% 1,38,363 14.34% 2,72,754 11.75% 2,60,129 11.51% Yield on Assets/Cost of funds are based on Total Assets/Liabilities 20 20 IndusInd Bank#21Diversified and Granular Fee and Other Income Streams In crs Q3FY23 Q3FY22 Y-O-Y(%) Q2FY23 Q-o-Q(%) Trade and Remittances 201 188 7% 189 6% Foreign Exchange Income 249 228 9% 268 (7%) Cards and Distribution Fees 619 388 59% 559 11% General Banking Fees 248 239 4% 307 (19%) Loan Processing Fees 604 382 58% 532 13% Investment Banking 20 94 (78%) 17 20% Total Core Fee Income 1,941 1,519 28% 1,872 4% Securities/M M/FX Trading/Others 136 358 Total Fee Income 2,077 1,877 (62%) 11% 139 (2%) 2,011 3% Fee Income Mix 71% CONSUMER BANKING 22% CORPORATE BANKING 7% TRADING & OTHER INCOME 21 21 IndusInd Bank#22Operating Profit Margins Amongst the Highest in Industry Net Interest Margin (%) 4.10% 4.20% 4.21% 4.27% 4.24% Total Fee to Asset Ratio (%) 1.9% 1.9% 1.9% 1.9% 1.9% Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Operating Profit Margin (%) 5.9% 5.8% 5.7% 5.7% 5.7% 43.9% 43.9% Cost to Income Ratio (%) 42.6% 41.6% 43.4% Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 22 22 3.5% 3.6% 3.6% 3.5% 3.5% Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 ■% of Average Loans % of Average Assets IndusInd Bank#23Key Financial Indicators Return on Assets (%) 1.51% 1.35% 1.73% 1.80% 1.87% Return on Equity (%) 15.23% 13.44% 14.45% 11.92% 10.88% Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Earning Per Share - Annualized (*) Net Worth (crs) 101.3 45,817 47,265 93.2 48,186 50,686 84.2 43,833 72.3 64.1 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 23 23 IndusInd Bank#24Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 24 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#25Movement in Non-Performing Assets Q3FY23 Q2FY23 In crs Opening Balance Corporate Consumer Total Corporate Consumer Total 2,251 3,316 5,567 2,492 3,441 5,933 Fresh Additions 119 1,348 1,467 179 1,393 1,572 -from Standard 80 1,055 1,135 66 926 992 -from Restructured 39 293 332 113 467 580 Deductions 501 822 1,323 420 1,518 1,938 -Write-offs 314 481 795 287 881 1,168 -Upgrades 71 104 175 46 183 229 -Recoveries * 116 237 353 87 454 541 Gross NPA 1,869 3,842 5,711 2,251 3,316 5,567 Net NPA % of Gross NPA % of Net NPA Provision Coverage Ratio (PCR) Restructured Advances 1,681 1,584 2.06% 2.11% 0.62% 0.61% 71% 72% 1.25% 1.49% *Q3 FY23 Sale to ARC is Nil (Q2 FY23 Sale to ARC is Rs. 190 crs) 25 IndusInd Bank#26NPA Composition - Consumer Banking (*crs) Q3 FY23 CV Utility CE Small CV TW Cars Tractor BBG/LAP HL/PL/Others Cards MFI Total Gross NPA 597 38 176 75 368 65 171 814 Gross NPA % 2.21% 0.46% 1.88% 2.21% 7.54% 0.64% 1.86% 3.56% 226 1.56% 159 1,153 3,842 2.03% 3.75% 2.60% Q2 FY23 CV Utility CE Gross NPA 511 34 128 Gross NPA % 2.00% 0.45% 1.44% Small CV 67 2.09% TW 358 8.02% Cars Tractor BBG/LAP 55 140 773 0.59% 1.62% 3.48% HL/PL/Others Cards MFI Total 205 160 885 3,316 1.59% 2.23% 2.91% 2.36% 26 IndusInd Bank#27Loan Related Provisions held as on December 31, 2022 ☐ ☐ ☐ Specific provision of 3,959 crs for non-performing accounts (towards PCR) Floating provisions of 70 crs (towards PCR) Standard contingent provisions of 2,192 crs surplus outside PCR Standard asset provisions of ₹1,214 crs other than contingent provisions Provision Coverage Ratio at 71% and total loan related provisions at 130% of GNPA Loan related provisions of ₹7,435 crs are 2.7% of the loans 27 27 IndusInd Bank#28Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy ESG - Core to the Business Philosophy Experienced Board and Management Team 28 IndusInd Bank#29Healthy Capital Adequacy Capital Adequacy In crs 31 Dec 22 30 Sep 22 Credit Risk, CVA and UFCE 2,76,259 Market Risk 8,199 2.65,073 8,372 Operational Risk 38,026 38,026 Total Risk Weighted Assets 3,22,484 3,11,471 15.96% 15.13% CET1 Ratio (%) 16.06% 15.97% 16.01% Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Core Equity Tier 1 Capital Funds 51,639 49,727 Additional Tier 1 Capital Funds 1,490 1,490 CRAR (%) Tier 2 Capital Funds 4,956 4,887 18.06% 18.42% 18.14% 18.01% 18.01% Total Capital Funds 58,085 56,104 CRAR CET1 Tier 1 Tier 2 18.01% 18.01% 16.01% 15.97% 16.47% 16.44% 1.54% 1.57% 29 29 Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 IndusInd Bank#30Shareholding Pattern and Credit Ratings Private Corporates 4.46% Diversified Shareholding GDR issue NRIs/ Director/ 8.19% Others 1.92% Individuals 6.87% Promoters 15.16% Flls 41.12% * Includes FPIS MFs / Banks/ Insurance Co 22.28% 30 Credit Ratings Domestic Rating: CRISIL AA + for Infrastructure Bonds program/Tier 2 Bonds ☐ CRISIL AA for Additional Tier 1 Bonds program ☐ ☐ CRISIL A1+ for certificate of deposit program / short term FD programme IND AA+ for Senior bonds program/Tier 2 Bonds by India Ratings and Research IND AA for Additional Tier 1 Bonds program by India Ratings and Research IND A1+ for Short Term Debt Instruments by India Ratings and Research International Rating: Ba1 for Senior Unsecured MTN programme by Moody's Investors Service IndusInd Bank#31Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy ESG - Core to the Business Philosophy Experienced Board and Management Team Ę 31 IndusInd Bank#32Disproportionately Large Distribution Network with Unparalleled Rural Presence Distribution Network with Deep Rural Presence Strengthening Distribution Infrastructure Dec 31, Mar 31, Jun 30, Sep 30, Dec 31, Particulars 2021 2021 2022 2022 2022 ~33 mn Customer Base ~1,34,000 Villages Covered Branches/Banking Outlets 2,103 2,265 2,286 2,320 2,384 BFIL Branches 2,778 2,795 2,836 2,978 3,176 Vehicle Finance Marketing 825 816 817 805 792 6,352 Group Network TJ' 2,894 ATMs Outlets (IMFS) ATMs 2,861 2,767 2,783 2,807 2,894 Geographical Breakdown of Branches Urban 583 24% Rural 548 23% Metro Semi 760 Urban 32% 493 21% 32 Regional Breakdown of Branches Southern 578 24% Western 435 18% Central 309 13% Eastern 475 20% Northern 587 25% IndusInd Bank#33Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Healthy Capital Adequacy Robust Liability Franchise Strong Product Groups Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 33 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#34Digital Strategy at IndusInd continues to drive impact across 3 primary Business Objectives Digital transaction intensity continues to grow and more and more of existing business moving digital 1 2 Drive Superior Customer Experience and Engagement 93% of transactions processed digitally 26% YoY growth in Indus Mobile MAU* 94% YoY growth in mobile txn. Volumes# 87% YoY growth in IndusAssist MAU 54% QoQ growth in IndusMerchant Solutions MAU 74% of service requests processed digitally Transform existing lines of businesses 80K+ clients on boarded using VKYC every month across SA, Cards, PL Indus Mobile App Rating 4.1 98% of savings accounts opened digitally 32% of savings accounts digitally unassisted** Industry Growth YoY: 76%, Pvt Peer Group Growth YoY: 80% 96% of mutual funds sourced digitally 100% of life insurance sourced digitally 88% of non life insurance sourced digitally 65% YoY growth in Whatsapp Banking Registered Base 95% of credit cards sourced digitally 77% of personal loans sourced digitally 68% of current accounts opened digitally 47% of Small Business Banking (upto 2 cr exposure) sourced digitally 2 DBUS (Digital Banking Units) launched with 23 services * MAU Monthly Active Users; # Source; RBI data as of Nov'22; Pvt peer group includes top 4 private banks ** Digital Unassisted refers to customer initiated and Do It Yourself led % from retail customers (excluding clients of Bharat Financial and Vehicle Finance Division) IndusInd Bank#35Digital Strategy at IndusInd continues to drive impact across 3 primary Business Objectives Direct platform led business continues to grow at a robust pace Do It Yourself (DIY) Direct Platform led Business: Assets grew 450% YoY, Liabilities grew 53% YoY Open Banking / BaaS led business: Digital Partnerships AUM (Assets + Liabilities) grew 3X YoY Platform Marketing / Do It Yourself Business Assets ENR Indexed (Rs Cr) Open Banking / BaaS led business Indexed AUM (Assets + Liab) 600 IndusInd API Stack • Cloud Native 550 • Secure with token 500 400 5.5x management, authorisation and Create scalable, 300 authentication profitable 200 Do It Yourself / 100 100 Open Banking led 0 business models Q3 FY 22 Q3 FY 23 • Liabilities ENR Indexed (in Cr) 200 1.5x 150 150 100 100 50 mechanism High scalability and resiliency by design Use Cases: • • KYC/On-boarding Decision as a Service Documentation Push Deposit management • ... Multiple products: • Personal loans Deposits 0 Q3 FY 22 Q3 FY 23 = BaaS Banking as a Service 35 5.3X 531 100 Q3'2 Q3'2 Andexed Client Base 297 3X • Credit Cards 100 . Consumer Finance Q3'22 Q3'23 IndusInd Bank#36Digital Stack for Individuals: Stack getting increasingly robust to drive superior customer experience and DIY, STP & BaaS agenda Indus Mobile THE ALL IN ONE BANKING APP • • Mobile Banking ~60% YoY reduction in frauds through various product enhancements Integration of new event based engagement stack: Mo-Engage Real-time email / download feature for CASA & CC statements Among the first few banks to go-live with card tokenization feature Indus Ceasy CREDIT Credit Cards Co-browsing enabled for CC DIY to increase lead conversion and tele-sales staff productivity by ~20% Enabled 'APls in a Box' and enabled fintech partnerships to drive new business via easycredit Overall 35%+ QoQ growth achieved for Credit Cards in Q3 via platform Increased STP % in cards from -10% to 30% on the back of analytics Indus Ceasy CREDIT Personal Loans Migration of personal loans to easycredit . Instant real time decisioning • Lower processing cost by ~70% • 70+ offline channel partners and 2,700+ sales team members enabled on easycredit for PL Compliance with Digital Lending Guidelines Indus Mobile MAU Growth YoY indexed values +24% 100 124 QoQ growth (Dispatched cases) indexed values +35% 135 100 QoQ growth (Disbursed cases) indexed values +210% 310 100 Q3 FY'22 Q3 FY'23 Q2 FY'23 Q3 FY'23 Q2 FY'23 Q3 FY'23 IndusInd Bank#37Digital Stack for MSME: Continue to enhance capabilities on Digital MSME Stack Digital current account with VKYC now live, digitized renewals and enabled real time decisioning for small ticked unsecured business loans Launched Digital Current Account via VKYC Indus Ceasy CREDIT For Businesses Indus EasyCredit for Businesses Awarded in SME Connect Category at the 5th India BFSI Awards 2022 by Governance Now End to end digital journey to open CA in less than 30 mins Integrated 25+ APIs in the digital journey to run real time bureau checks on exposure, validate PAN, GST, entity details, etc Indusind Bank AL User14 CONTACT US OCTALE ELETROVE DENTON Welcome! Please tell us about yourself About You None Moble Numbe Emil 10+ GET A CALL Chat Average network 120 ibps IndusInd Bank CONTACT CHOOSE JUGNES PERSAAL DETS WOOL DETAILS EWS NATION Video Congratulations! Your current account application is submitted successfully. Our Bank official will call you shortly to complete the remaining documentation. Application ID: 2803776216 Your Account Number: 255677829278 Account will be activated post completion of our bank official visit and remaining documentation Indus MERCHANT SOLUTIONS 4 lakh Bharat Super Stores merchants on the app to go live shortly 30% QoQ growth through direct merchant app led merchant acquisition Campaigns to drive acceptance via IndusInd Bank QR led to increase in transactions by 18% Enabled Unsecured Small Ticket Business Loans (upto 20 lacs) for all existing clients with real time decisioning • Real time decisioning backed by ML algorithm basis GST, Bureau and Banking • Do It Yourself journey to get a small ticket loan within 24 hrs - pre-approved as well as instant decisioning led Digitised Renewals for Working Capital Loans (OD) in Small Business Banking upto 2 Cr same day renewals with digital instant documentation Same day renewals 3.6X growth in SBB business via easycredit 3.6X 361 Select Customit T-pa Your Location Salt Staty Galact City Balet Emech location Go to Home Page 1 2 3 (*) Going live in January Coming up Existing Renewal TAT Reduction (in 100 Dec'21 ENR Indexed (WC Dec'22 Unsecured Business Loans for up to 20L for New Bank Customers Digitisation of CC, Term and Non Fund based facilities • Extension of stack for exposure up to 5Cr IndusInd Bank#38Data backed analytics is becoming core of all customer engagement and risk decisions. 2. Cloud Native Infra • Azure and SAS Viya powered data analytics platform. Change Data Capture Tool • • 100+ compute nodes • 1000+ people using to fuel growth 1. Data Universe Batch and Realtime data ingestion from wide number of data sources: • • App, clickstream and web data (Semistructured and unstructured) Banking data (~20M+ consumers) Alternate data from Partners Bureau data (5-10m/month) GST Account aggregators Other partners 100 Terabyte of data handling 01 JILLS 02 03 3. Machine learning • Models for hyperpersonalization 04 30+ ML models (Gini range:40-60%) covering customer life cycle across all retail assets • Product Cross-Sell and Upsell through recommendation engine. 4. Impact اشا . Digital Underwriting increase by ~50% • Risk cost reduction by ~40% Reduction in Customer acquisition costs by ~40% Realtime business performance monitoring IndusInd Bank#39Continue to invest in MarTech capabilities to lower cost of acquisition and to drive customer engagement Further strengthening of MarTech... Omni-channel Real Time Event Driven Engagement Platform enabling new capabilities & use-cases 1,000+ Nudge Variants 150+ Use Cases ...and driving Impact Cost of acquisition for CC went down by 43% Cards CAC 150 100 -43% AppsFlyer Run automated smart campaigns with real-time data feedback loop 50 100 57 • Marketing analytics & attribution platform Drive cross-sell of products across internal/ external platforms 0 Q2 FY 23 Q3 FY 23 Customer journey orchestration with seamless hand-off across devices & platforms Campaign to Drive Bank QR usage • Omnichannel communication and customer engagement by merchants Txn Vol Google Ads Google Tag Manager 150 +42% 100 Cross platform implementation 142 50 100 Data: Single Source of Truth Indus Indus Mobile Personalization Engine Ceasy CREDIT Indus SA, FD THE ALL IN ONE BANKING APP MERCHANT SOLUTIONS ОАО, 0 etc. Q2 FY 23 Q3 FY 23 New capability Existing capability 1 IndusInd Bank#40Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans B Robust Liability Franchise Strong Product Groups G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 40 40 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#41ESG highlights for Q3 of FY23 ESG Ratings • Highest ranked among the top 5 Indian Private sector banks in CDP and S&P global rankings for FY22 Carbon Neutrality • Board approved the Bank aim to become Carbon Neutral by 2032 AP-P ESMS framework • Bank's Board approved an upgraded and robust ESG Risk Assessment Policy and governance framework for Corporate exposures • Developing New ESG linked products Holistic platform for supporting Women Entrepreneurs • Green loans for Solar Roof top finance IIII Partnerships •Only Bank selected for pilot exercise of TNFD A UN supported initiative for Sustainable Agriculture อ 42 42#42Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Heathy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 42 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#43Board of Directors with Varied Expertise Name Mr. Arun Tiwari Mr. Shanker Annaswamy Dr T T Ram Mohan Mrs. Akila Krishnakumar Mr. Rajiv Agarwal Mr. Sanjay Asher Mrs. Bhavna Doshi Mr. Jayant Deshmukh Mr. Pradeep Udhas Mr. Sumant Kathpalia Nature of Directorship Non-Executive, Non- Independent, Part-time Chairman Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Managing Director & CEO Special Knowledge /Expertise Banking, Finance, Human Resource, Risk Management and Business Management. Information Technology, Human Resource, Risk Management and Business Management Banking, Finance, Economics and Risk Management. Information Technology, Payments & Settlement Systems, Human Resource & Business Management Small Scale Industry Law and Accountancy Accountancy and Risk Management. Agriculture and Rural Economy and Cooperation. Finance, Information Technology and Business Management. Banking and Accountancy, Risk Management and Business Management Prior Experience Previously, CMD of Union Bank of India, Executive Director of Allahabad Bank, Various leadership roles at Bank of Baroda, served on the Boards of various companies and associations Previously, MD of IBM India Private Limited, President and Chief Executive Officer for GE Medical Systems, South Asia, MD of Wipro-GE Medical Systems, served on the Boards of various councils and associations Retd. Professor of Finance & Economics at IIM Ahmedabad, Previously, Divisional Manager, Tata Economic Consultancy Services, Head of Strategy, Standard Chartered Bank, India, Vice President Bear Stearns, Hong Kong, and Head of Research, Birla Marlin Securities Previously, President - Global Technology at SunGard - a Fortune 500 Company and a global leader in Financial Services Software. One of the Founder- Promoters of Mindtree Ltd. (since divested). Promoter in several small-scale ventures, primarily manufacturing concerns with 38 years of experience in 'Small Scale Industries' segment, Presently, a Senior Partner with M/s Crawford Bayley & Co., one of India's oldest Law Firm. Specializes in the fields of M&A, cross-border M&A, joint ventures, private equity and capital markets Previously, Partner at KPMG India, Served on various Committees of Institute of Chartered Accountants of India (ICAI) Previously, Director of Agriculture, Maharashtra State, Held many important positions in the Department of Agri, Maharashtra Currently senior advisor to KPMG India Chairman and CEO. Previously, Senior Partner at KPMG India, which he co-founded 27 years ago. Held various senior positions including Global roles in KPMG Career banker with years of rich experience in large multi-national banks such as Citibank, Bank of America and ABN AMRO. 43 IndusInd Bank#44Experienced and Well-knit Management Team Name Designation Exp (Yrs) Mr. Sumant Kathpalia Managing Director & CEO 30+ Prior Experience Career banker with years of rich experience in large multi-national banks such as Citibank, Bank of America and ABN AMRO Mr. Arun Khurana Mr. Sanjeev Anand Mr. Bijayananda Pattanayak Mr. A. G. Sriram Mr. Soumitra Sen Head Gems & Jewellery - Head Consumer Finance Deputy CEO 28+ Regional Head Corporate Solutions Asia-Pacific Markets of RBS Singapore - Head Corporate, Commercial, Rural & Inclusive Banking 29+ Head - Commercial Banking, ABN AMRO Bank (India) 35+ 29+ Head - Consumer Banking & Marketing 30+ Managing Director and Member, Global Management Team IDGJ of ABN AMRO Multiple roles across Credit, Operations and Sales including leading Construction and Commercial Vehicle Segment. Leadership positions at ABN AMRO Bank NV, RBS, Deutsche Bank AG & Nestle Mr. Samir Dewan Head - Affluent Banking & International Business 25+ Mr. Siddharth Banerjee - Head Global Markets and FIG 25+ COO - Private Banking, Asia at RBC, leadership positions with Bank of America, ANZ, and ABN AMRO. Various position at HSBC, Deutsche Bank, HDFC Bank, ABN AMRO NV, and ANZ Bank - Mr. Rana Vikram Anand Head Pan Bank Liability Group, Customer Service & Synergy 30+ CEO at Cointribe (leading fintech), Various leadership positions at ABN AMRO Bank NV, ANZ & RBL Mr. Gobind Jain Chief Financial Officer 29+ Joint President Group Account & MIS, Kotak Mahindra Bank; held prior positions at ICICI Bank, Bank of America, Bank Internasional Indonesia and RBI Mr. Ramaswamy Meyyappan Chief Risk Officer 28+ Chief Risk Officer at JP Morgan Chase Bank NA, Mumbai - Mr. Ramesh Ganesan Head Technology and Corporate & Global Market Operation 30+ Executive Director, ABN AMRO Bank (India) Mr. Zubin Mody Chief Human Resources Officer 28+ - Head HR, ICICI Lombard General Insurance Company Limited Mr. Anil M. Rao Head - Consumer Operations & Solution Delivery 26+ Various positions at ABN AMRO Bank, RBS and Bank of America Mr. Anish Behl - Head Wealth & Para Banking 25+ Executive Director, Bancassurance - Asia at ABN AMRO Bank NV Mrs. Charu Sachdeva Mathur Head- Digital Banking & Strategy (Existing Business) 15+ Financial services and telecom advisory at Boston Consultancy Group (BCG) Ms. Roopa Satish Head Portfolio Management & CSR 28+ Head Mid Markets (Western Region), ABN AMRO Bank (India) Mr. Jyoti Prasad Ratho - Head Inspection & Audit 32+ Was associated with YES Bank as Senior Group President & Country Head multiple roles in area of Audit & Governance, Risk and Controls. 1 Internal Audit.. Managed Mr. Murlidhar Lakhara Chief Compliance Officer 26+ Has worked with Bank's like RBI, ABN AMRO NV, Deutsche Bank and First Rand Bank in the Compliance domain, prior to joining Indusind Bank in 2017. Mr. Indrajit Yadav Head Investor Relations and Strategy 14+ Has been with IndusInd Bank since 2013, prior to 2013 he has been associated with Nomura India and with Cognizant. 44 IndusInd Bank#45Awards and Accolades 'Marksmen' 'Euromoney 2022 Market Leaders Award' EUROMONEY MOST PREFERRED WORKPLACE 2022-23 IndusInd Bank was honoured as "Most Preferred Workplace 2022-23 by Marksmen" 2022 MARKET LEADERS IndusInd Bank is proud to be ranked as a Market Leader for ESG in India by Euromoney 2022 INDIA MOST PREFERRED WORKPLACE 2022 MARKSMEN BFSI AFC in Focus Recognises Indusind Bank TEAMMEN TRANSACTION BANKING INNOVATION AWARDS2022 Best Transaction Banking Innovation Lab Indusind Bank Ltd Best Transaction Banking Innovation Lab WINNER THE BANKER ESG MARKET LEADER Global Transaction Banking Innovation Awards 2022 THE MON BANKING AWARDS 2022 Best ERP Integration Initiative Indusind Bank Ltd WINNER THE DIGITAL BANKER TRANSACTION BANKING INNOVATION AWARDS 2022 Outstanding Use of Technology in Cash and Liquidity Management Best ERP Integration Initiative Outstanding Use of Technology in Payments and Collections Indusind Bank Ltd WINNER 45 THE DIGITAL BANKER IndusInd Bank#46Campaigns/Announcements Launch of the #CheerForThem To Hear campaign during the T20 Cricket World Cup for the Blind in Dec 2022. Indusind FOR SPORTS Indusind Bank Indusind FON SPONT TEAM INDIA IS IN THE FINALS OF THE T20 WORLD CUP FOR THE BLIND Indusind Bank Indusind FOR SPORTS IndusInd Bank #CHEER FOR THEM TO HEAR 5TH - 17TH DEC 2022 #CheerForThem ToHear INDIA V/S BANGLADESH 17 Dec 2022 at 10:30 am at M Chinnaswamy Stadium, Bengaluru LIVE (()) BROADCAST on DD Sports Result of Team India's Semi-Final Match INDIA /S SOUTH AFRICA India Won the match by 207 runs ro 3RD T20 WORLD CUP CRICKET FOR THE BLIND 2022 CHAMPIONS TEAM INDIA Video Post This was a campaign we ran with the following objectives: To position IndusInd as a responsible brand by creating awareness about the Bank's support for Blind Cricketers in India. Make known the players representing India at the World Cup Encourage internal and external audiences to support Team India 46 Video Post IndusInd Bank#47Disclaimer This presentation has been prepared by IndusInd Bank Limited (the "Bank") solely for information purposes, without regard to any specific objectives, financial situations or informational needs of any particular person. All information contained has been prepared solely by the Bank. No information contained herein has been independently verified by anyone else. This presentation may not be copied, distributed, redistributed or disseminated, directly or indirectly, in any manner. This presentation does not constitute an offer or invitation, directly or indirectly, to purchase or subscribe for any securities of the Bank by any person in any jurisdiction, including India and the United States. No part of it should form the basis of or be relied upon in connection with any investment decision or any contract or commitment to purchase or subscribe for any securities. Any person placing reliance on the information contained in this presentation or any other communication by the Bank does so at his or her own risk and the Bank shall not be liable for any loss or damage caused pursuant to any act or omission based on or in reliance upon the information contained herein. No representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information or opinions contained in this presentation. Such information and opinions are in all events not current after the date of this presentation. Further, past performance is not necessarily indicative of future results. This presentation is not a complete description of the Bank. This presentation may contain statements that constitute forward-looking statements. All forward looking statements are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those contemplated by the relevant forward-looking statement. Important factors that could cause actual results to differ materially include, among others, future changes or developments in the Bank's business, its competitive environment and political, economic, legal and social conditions. Given these risks, uncertainties and other factors, viewers of this presentation are cautioned not to place undue reliance on these forward-looking statements. The Bank disclaims any obligation to update these forward-looking statements to reflect future events or developments. Except as otherwise noted, all of the information contained herein is indicative and is based on management information, current plans and estimates in the form as it has been disclosed in this presentation. Any opinion, estimate or projection herein constitutes a judgment as of the date of this presentation and there can be no assurance that future results or events will be consistent with any such opinion, estimate or projection. The Bank may alter, modify or otherwise change in any manner the content of this presentation, without obligation to notify any person of such change or changes. The accuracy of this presentation is not guaranteed, it may be incomplete or condensed and it may not contain all material information concerning the Bank. This presentation is not intended to be an offer document or a prospectus under the Companies Act, 2013 and Rules made thereafter, as amended, the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2009, as amended or any other applicable law. Figures for the previous period/year have been regrouped wherever necessary to conform to the current period's/year's presentation. Total in some columns/rows may not agree due to rounding off. Note: All financial numbers in the presentation are from Audited Financials or Limited Reviewed financials or based on Management estimates. 47 IndusInd Bank