#1Investor Presentation Financial Results First Quarter FY2023 ended 31 March 2023 24 May 2023 Maybank Humanising Financial Services Disclaimer: The contents of this document/information remain the intellectual property of Maybank and no part of this is to be reproduced or transmitted in any form or by any means, including electronically, photocopying, recording or in any information storage and retrieval system without the permission in writing from Maybank. The contents of this document/information are confidential and its circulation and use are restricted.#2Table of Contents Executive Summary 1Q FY2023 Financial Performance Appendix: 1. Group Performance 2. Business/Country Performance ૫ 2-7 9-16 18-34 36-44#31Q FY2023: Net Profit Rises 10.7% YoY to RM2.27 billion Stable income supported by treasury and market gains despite NIM compression arising from sustained deposit competition; net profit rises by 10.7% on normalised tax rate 1QFY2023 vs 1QFY2022* Net Operating Income 1.1% RM6.32 billion Net Interest Margin 12-mth Rolling 2.35% 2.32% Cost Growth ▲ 11.8% Cost-to- income Ratio Net Credit Charge ▼25 bps Mar'22: 32 bps RM3.05 billion 48.3% 1QFY2022*: 43.7% Net profit 10.7% Return on Equity 10.7% RM2.27 billion Mar'22: 9.4% • • • • 1QFY2023 vs 1QFY2022 (restated) (YoY) Higher net operating income (NOI) by 1.1% led by non-interest income (NOII) increase of 12.4% YoY due to realised & unrealised derivative gains, FX gains and investment and trading income gains. Offsetting NOI growth was lower net fund based income of 2.0%, as NIM declined 15 bps YoY on sharp increase in funding costs led by Malaysia following +100bps OPR hike in 2022 Cost growth of 11.8% led by higher personnel costs, ROU assets depreciation & IT costs, marketing expenses and credit card related fees due to higher billings Net impairment losses reduced 50.9% to RM292.9 million following a net writeback in financial investments of RM75.8 million (1Q'22: net allowance of RM127.6 million) and lower net loan provisioning of 18.8% to RM360.1 million on lower loans impaired during the period and writeback for corporate borrowers. Net profit rise of 10.7% YoY also driven by absence of Cukai Makmur, leading to higher ROE of 10.7% from 9.4% a year ago • . • . 1QFY2023 vs 4QFY2022 (not restated) (QoQ) NOI declined by 8.3% as net fund based income reduced by 9.7% with NIM (ann.) compressing 20 bps QoQ on rise in funding cost. Meanwhile, NOII reduced by 3.7% driven by weaker insurance income but mitigated by an increase in treasury and markets income of 33.3% and core fees of 1.6%. Cost decreased by 10.4% QoQ driven mainly by a reduction in personnel and marketing expenses, which saw some seasonal expenses in 4Q'2022 Net impairment losses increased to RM292.9 million from RM191.0 million mainly due to additional loan management overlays to cater for potential asset quality deterioration for loan portfolios given rising macroeconomic headwinds and inflationary pressure in FY2023 Net profit grew 4.5% driven by absence of Cukai Makmur Note: Non-interest income was previously referred to as net fee based income *Restated 1QFY2022 comparative information as MFRS 17 has replaced MFRS 4 Insurance Contracts for annual periods on or after 1 January 2023 2#41Q FY2023: Good Loans Growth and Stable Liquidity; AQ Improves Stable liquidity and capital ratios Good loans growth supported by moderate deposits growth As at 31 Mar 2023 31 Mar 2023 vs 31 Mar 2022 Healthy AQ position with high LLC & low new impairments As at 31 Mar 2023 Group Loans 5.3% RM591.71 billion Group Deposits 3.0% RM651.27 billion Group LCR ▲ 145.8% Group CET1 Capital ▲ 15.09%* Total Capital ▲ 18.48%* Mar 22: 143.2% Mar 22: 14.95%* Mar'22: 18.37%* Loan Loss Coverage (LLC) 133.5% Mar'22: 106.4% Group GIL ▼1.50% Mar'22: 1.95% 31 Mar 23 vs 31 Mar 22 • Group loans grew 5.3% driven by 5.1% growth in MY and 7.2% in IDN Group deposits increased 3.0% on fixed (+17.6%) and other (+13.2%) deposits growth while CASA decreased in SG (43.5%) and MY (3.8%) • • 31 Mar 23 vs 31 Dec 22 Group loans was stable QoQ. Slight growths across MY of 0.2% and SG of 0.4%, mitigated by a (0.9%) decline in IDN Group deposits grew 1.9% QoQ led by 4.1% in SG and 1.2% in MY, offsetting IDN's decline of (1.8%) • 31 Mar 23 vs 31 Mar 22 Group CASA ratio moderated further to 39.1% as at end Mar'23 (Dec'22: 40.9%, Mar'22: 46.2%), but remained above pre-pandemic levels (Dec' 19: 35.5%) Group LCR and NSFR remained stable at 145.8% (Dec 22: 145.4%; Mar'22: 143.2%) and 118.1% (Dec'22: 118.1%; Mar'22: 118.5%) respectively Group CET1 capital and total capital ratios strong at 15.09%* and 18.48%* respectively 31 Mar 23 vs 31 Mar 22 Loan loss coverage strengthened to 133.5% (Dec'22: 131.2%; Mar'22: 106.4%) as newly impaired loan formation remained low with improved Group GIL ratio at 1.50% as at end Mar'23 (Dec'22: 1.57%; Mar'22: 1.95%) *Post-dividend 3#51Q FY2023: Commitment & Achievements On Track; Collaborating with Industry Partners to Lead Greater Corporate Adoption of Sustainable Practices New FY2023 Sustainability Targets Sustainable Finance Achieved: RM38.8bil FY2023(t): RM16.63 bil FY2025: RM80 bil RM4.4 bil 1Q FY2023 Improving Lives Across ASEAN Achieved: FY2025: 969,091 2 mil households FY2023(t): 403,344. Key Highlights for 1Q FY2023: An Early Adopter Successfully secured 5,000 carbon credits in the inaugural Bursa Carbon Exchange (BCX) market to lower our own emission by an estimated 3.8% from the 2019 baseline Developed the Client Engagement Guidebook for client-facing employees as part of our capability building initiatives to raise awareness and emphasise the advantages of net zero business practices to support our clients' transition journey NO EMISSION 1Q FY2023 Carbon Emission Position* FY2030: Neutral FY2023(t): 43.5% reduction* 1Q FY2023 Living Sustainability 1Q FY2023 97,891 FY2050: Net zero 41% FY2025 target: 1 mil hours p.a. on sustainability & 1k significant UN SDG outcomes FY2023(t):1 mil hours 259,100 hours Maybank and UMW entered into a Memorandum of Collaboration with Bursa Malaysia to pursue a proof of concept for a Sustainability Financing Platform This partnership aims to enable financial institutions to use disclosed information on the platform to structure sustainable supply chain financing products and programmes that incentivise corporates to adopt low-carbon intensity practices and to reduce their Scope 3 carbon emissions Maybank partnered KPMG Singapore to mobilise funding for low carbon and green projects through KPMG's ASEAN Decarbonisation Hub This partnership will facilitate low carbon and energy efficiency project origination, structuring, financing and implementation to help businesses manage the impact of climate change. This includes helping businesses achieve their net-zero goals through carbon reduction roadmaps and sustainable financing provided by Maybank to support decarbonisation projects *Cumulative reduction 4#61Q FY2023 M25+ Progress: Improving Customer Experience Through Digital Ecosystems and Agile Delivery; Widening SME Business Coverage Agile Delivery for Better Efficiency and Productivity Faster Mortgage Processing Launched Sales Force On-The-Go app for single applications to enable our sales team to originate home mortgage applications on the go. Since the launch, average monthly mortgage loan application originations improved 22.1% as of YTD April'23 compared with the monthly average in FY2022 Agile Customer Experience 60-> Mortgage AN 100% = You currently have 90 cases awaiting your action 25 15 25 15 10 102 Quick Actions Howe Nac Act D Deployed Agile CX at a pilot branch to improve service quality, speed and experience as well as staff productivity. Achieved faster TAT of 38% for retail account opening Re-segmentation of SME Business for Wider Coverage Reorganising RSME, SME+ and Business Banking under Commercial Banking in Malaysia for deeper penetration and expanded the SME+ loans size from RM10 mil to RM20 mil. Since its launch, loan application (by value) increased >60% within two weeks compared with application processed in Jan-Feb'23 Expanding Market Reach Launched SME Digital Financing in Singapore offering digital online clean loan of up to SGD150K Expanded Singapore's SME+ loan size from SGD4 million to SGD10 million Seamless and Improved Consumer Experience through Digital Ecosystems Launched first-of-its-kind online Islamic Wasiat (Will), EzyWasiat, with built-in faraid distribution algorithm for inheritance. Customers can also update this Wasiat anytime Launched 'One-Click Renewal' for private motor vehicle policyholders via ETIQA Smile app, reducing renewal process time to -three minutes Etiqa introduced first-of-its-kind automatic payment for flight delay claims upon detection of a customer's flight delay (no submission required) of more than two hours Amount Committed As at Mar' 23: RM237.5 million RM237.5mil FY2023 M25+ Expected Investments (Opex and Capex) FY2023 Allocation: RM1.45 billion 5#71Q FY2023: Interest Rates Move to Pre-Pandemic Levels; Moderating Economic Outlook Malaysia 2022 2023 (f) Singapore 2022 Indonesia 2023 (f) 2022 2023 (f) GDP 8.7% 4.5% GDP 3.6% 0.8% GDP 5.3% 5.0% System loan 5.7% 4.8% System loan (2.1)%* 1.0%* System loan 11.0% 9.5% -10.5% OPR 2.75% 3.00% 3M SORA 3.10% 3.90% Reference Rate 5.50% 5.75% USD/MYR^ 4.40 4.10 USD/SGD^ 1.34 1.30 USD/IDR^ 15,568 14,300 Inflation average 3.3% 3.0% Inflation average 6.1% 5.6% Inflation average 4.2% 3.7% Economic outlook Economic outlook expected at 4.5%, • • Economic growth moderating from the previous year in tandem with slower global growth and the high inflation and interest rates environment Growth will be supported by consumption and investment growth, as well as positive spill over from China's re-opening OPR likely to be maintained at 3.00% for 2023 Banking outlook Loan growth is anticipated to moderate alongside slower economic growth NIM pressure to remain arising from deposit repricing and competition • • • Slowing economic growth at 0.8% as external- oriented services and manufacturing sectors are impacted by weakening external demand Reopening sectors i.e.: hospitality, consumer- related and construction expected to remain resilient given better tourism and labour market Core inflation to remain elevated. Monetary policy may remain unchanged in 2023 Banking outlook Moderate loan growth supported by China's re- opening and intra-ASEAN demand NIM likely to contract QoQ on funding cost increase and as loan yield reaches a ceiling. However, overall NIM should still be higher YoY and at the highest level in the past decade • Economic outlook Economic growth to remain stable supported by steady domestic demand despite declining exports Inflation easing back to BI's target range (2% to 4%) with the moderation in food and energy prices Bank Indonesia to keep its reference rate steady at 5.75% in 2023 Banking outlook • • NIM pressure may persist on higher funding costs and competitive lending rates for higher quality corporates Profitability will be driven by lower provisioning expense rather than PPOP growth ^End-period *Based on refreshed MAS disclosure of resident and non-resident lending, excluding interbank 16#81Q FY2023: Focus on Revenue and AQ Management; Targeted Investments Income Growth Balance Sheet Management Investment/ Cost Expenditure 12 Asset Quality Management • Focus on growth opportunities across consumer and business segments within ASEAN franchise: 。 Double down on CFS franchise business i.e.: mortgage, RSME and SME+ across universal markets 。 Deepening account planning across segments, products and countries for Global Banking 。 Expand regional wealth management penetration and strengthen Islamic wealth management proposition in home markets 。 Deploy sustainable financing and decarbonisation solutions to customers • Maintain strong liquidity position to support asset growth. Continue RWA optimisation initiatives to maintain robust capital levels . • Not engage in deposit price-competition but rather, defend CASA balances tactically amidst intense deposit competition and pricing war, especially in Malaysia • Potential NIM compression of between 5 bps and 8 bps • Strategic investments to enhance IT capabilities, integrate ecosystems within and beyond banking, and drive regional cross-selling synergies aligned to M25+ . • Group CIR to potentially increase up to 47.5%, taking into account the higher union-related CA expenses arising from its recent conclusion • Focus on asset quality recovery efforts and enhanced asset quality management towards achieving a sustained lower net credit charge off (NCC) rate • FY2023 NCC rate guidance of between 35 bps and 40 bps, with the possibility of an upside revision in second half • Monitor health of residual loans under repayment assistance programmes across key markets Sustainable Shareholder Returns • Group ROE guidance of between 10.5% and 11% in FY2023, as revenue is expected to be impacted by slowing global growth and compressing NIMs from higher funding costs as well as cost spend on strategic investments and higher union-related CA expenses Maintaining our 40%-60% dividend payout policy while prioritising higher cash component to reward shareholders and optimise capital • 7#9Table of Contents Executive Summary 1Q FY2023 Financial Performance Appendix: 1. Group Performance 2. Business/Country Performance ૫ 2-7 9-16 18-34 36-44#10Net Fund Based Income Impacted by NIM Compression Arising From Higher Funding Cost NIM and Net Fund Based Income NIM 2.32% 2.39% 2.35% (12-mth rolling) Volume growth NIM 2.34% 2.39% 2.19% (Ann.) RM billion (9.7)% 1Q'23 vs 4Q'22 (2.0)% 1Q'23 vs 1Q'22 4.89 5.31 4.80 Margin trends 1Q FY2022 4Q FY2022 1Q FY2023 • Key Drivers Group loans grew 5.3% YoY led by: ○ 5.1% in MY: 6.9% in Mortgage, 9.4% in Auto, 18.2% in Credit Cards, 8.8% in SME and 6.6% in BB o 7.2% in IDN: 26.1% in Auto Loan, 20.6% in Credit Cards and Personal Loan, 2.2% in Mortgage, 3.2% in RSME and 10.1% in GB 。 Corporate Banking in SG grew 5.4% QoQ, Group loans was flat as MY growth of 0.2% and SG growth of 0.4% offset the reduction of 0.9% in IDN NIM compressed 15 bps YoY and 20 bps QoQ as funding cost growth outpaced interest income growth. However, 12-month rolling NIM as at end-March 2023 compressed 4bps, within NIM guidance. 9#11Higher NOII from Gains on Derivatives, Foreign Exchange and Investment & Trading Income Non-Interest Income RM billion (3.7)% +12.4% 1Q'23 vs 4Q'22 1Q'23 vs 1Q'22* 1.59 1.36 0.06 1.53 0.05 0.05 0.11 0.67 0.50 0.50 0.93 0.91 0.93 (0.12) 1Q FY2022* 4Q FY2022 (0.12) 1Q FY2023 Core Fees ■Treasury & Markets Insurance Others % change 1Q'23 vs 4Q'22 1Q'23 vs 10'22* Core fees +1.6% (0.5)% Treasury & Markets +33.3% +35.4% Insurance Others (>100.0)% (22.4)% (1.2)% (5.7)% • • Key Drivers Treasury & markets income growth of 35.4% YoY mainly driven by: o realised & unrealised derivative gains of RM0.32 billion compared to a loss of RM0.91 billion last year o foreign exchange profit: Up >100% YoY to RM0.60 billion o gains in investment and trading income of RM0.23 billion versus a loss of RM9 million in the previous year 。 offsets by MTM loss on financial liabilities of >100% to -RM0.42 billion against a MTM gain of RM1.47 billion in 1QFY2022 Core fees reduced by 0.5% YoY on lower brokerage income and fees on loans, advances and financing Meanwhile, Group Wealth Management net fee income was flat YoY at RM0.29 billion versus RM0.28 billion in 1QFY2022 NOII reduced by 3.7% driven by weaker insurance income but mitigated by an increase in treasury & markets income and core fees by 33.3% and 1.6% respectively 1QFY2023 Core fees Commission Service charges and fees Underwriting fees Brokerage income RMO.34 billion +3.6% YoY (0.8)% QoQ RMO.43 billion +3.3% YoY (1.4)% QoQ RM0.03 billion +>100% YoY +89.8% QoQ RM0.09 billion (20.8)% YoY +25.2% QoQ Note: Non-interest income was previously referred to as net fee based income *Restated 1QFY2022 comparative information as MFRS 17 has replaced MFRS 4 Insurance Contracts for annual periods on or after 1 January 2023 Fees on loans, advances and financing RM0.04 billion (40.1)% YoY (15.2)% QoQ 10 10#12Cost Increases on Personnel, IT and Revenue-Related Expenses CIR and Costs Key Drivers RM billion 43.7% 49.4% 48.3% (10.4)% +11.8% 1Q'23 vs 4Q'22 1Q'23 vs 1Q'22* 3.41 3.05 2.73 0.63 0.23 0.65 0.59 0.51 0.11 0.08 0.51 0.43 2.04 1.62 1.78 1Q FY2022 * 4Q FY2022 1Q FY2023 Personnel Costs ■Establishment Costs Marketing Expenses Administration & General Expenses % change 1Q'23 vs 4Q'22 1Q'23 vs 1Q'22* Personnel (12.4)% +9.9% Establishment (0.5)% +16.7% Marketing (50.0)% +43.8% Administration & General +2.3% +9.2% • Cost increase of 11.8% YoY mainly driven by: . • 。 +9.9% increase in personnel costs, which includes collective agreement adjustments (normalised growth would be 7.0%) 。 +43.8% increase in marketing expenses on higher giftpoints expenses and advertising & publicity spend 。 +16.7% increase in establishment cost mainly from higher IT costs due to software maintenance, contract staff, data processing- related spend, and higher ROU assets depreciation ○ +9.2% increase in admin and general expenses from credit card related fees on higher billings and merchant volume as well as other general expenses Minimal M25+ related spend of RM39.6 million as at 1Q FY2023, of which RM4.5 million is for project-related opex and capex spend QoQ, cost reduced 10.4% mainly due to lower personnel expenses (- 12.4%) and marketing expenses (-50.0%). This is mainly attributed to seasonal expenses incurred in 4Q2022, i.e.: marketing campaigns, etc *Restated 1QFY2022 comparative information as MFRS 17 has replaced MFRS 4 Insurance Contracts for annual periods on or after 1 January 2023 11#13Healthy Liquidity Levels Liquidity Indicators • LCR LDR NSFR Liquidity Position 143.2% 145.4% 145.8% 118.5% 118.1% 118.1% 88.7% 91.6% 90.7% Mar 22 Dec 22 Group Gross Deposits Mar 23 +1.9% 1Q'23 vs 4Q'22 +3.0% 1Q'23 vs 1Q'22 632.5 639.4 Deposits QoQ 82.4 89.1 651.3 93.3 YOY +4.7% +13.2% RM billion 258.0 288.6 303.4 +5.1% +17.6% 292.1 261.7 254.5 (2.7)% (12.9)% Group CASA Ratio Mar 22 46.2% Dec 22 Mar 23 40.9% 39.1% CASA ■FD Others Note: 1) BNM's minimum LCR and NSFR requirements are 100% 2) LDR excludes loans to banks and Fls Key Drivers Healthy Group liquidity ratios with NSFR and LCR levels above regulatory requirements Group gross deposits grew 3.0% YoY supported by: 。 5.2% increase in MY as FD grew 14.1% and other deposits rose 12.9% while CASA reduced 3.8% 。 0.3% increase in SG as FD grew 42.8% offset by CASA decline of 43.5% as customers remain price sensitive 。 Offset by 2.0% reduction in IDN on lower FD (-11.0%) while CASA grew +8.2% • Group CASA ratio moderated to 39.1% from 46.2% a year ago, but remains above pre-pandemic level (Dec' 19: 35.5%): 。 MY CASA ratio 44.1% at Mar'23 (Mar'22: 48.3%, Dec' 19: 38.7%) 。 SG CASA ratio 27.8% at Mar'23 (Mar'22: 49.3%, Dec' 19: 29.1%) 。 IDN CASA ratio 51.8% at Mar'23 (Mar'22: 46.9%, Dec' 19: 36.5%) QoQ, Group deposits grew 1.9% driven by growth of 1.2% in MY and 4.1% in SG offset by reduction of 1.8% in IDN. FDs grew 5.1% offsetting CASA outflow of 2.7% 12#14Malaysia's Loans Under Relief Reduces to 0.9% of Outstanding Balances; Continued Reduction in Other Home Markets With Minimal AQ Slippages % of Loans Under Repayment Assistance, Relief and R&R Programmes Against Respective Total Home Market Loans allnas Malaysia لاسد Singapore Indonesia % of Outstanding Loan Balance^ % of Outstanding Loan 31/01/23 30/04/23 31/01/23 30/04/23 Balance^ % of Outstanding Loan Balance^ 31/01/23 30/04/23 Mortgage 6.7% 5.9% Auto Finance 2.0% 1.8% SME 42.9% 39.8% RSME 11.2% 10.1% Other Retail Loans 1.8% 1.0% Business Banking (BB) SME+ 11.1% 10.7% 15.7% 13.8% SME 1.6%1 0.5%1 Business Banking (BB) 12.3% 11.4% Total CFS 1.3% 0.5% Total CFS 5.3% 4.9% Total CFS 7.8% 7.0% Global Banking (GB) 2.2% 1.5% Global Banking (GB) 9.5% 9.3% Total Malaysia* 1.7% 0.9% Total Singapore 3.0% 2.7% Total Indonesia 8.5% 7.9% *Includes URUS and Flood Relief Assistance Programmes • • • SME: 10.2% missed payments (for loans that have commenced payments) • All remaining loans under relief are under ESG² 96% prompt payments CFS • GB: No missed payments for loans still under the RA and relief programmes. However, 4% missed payments for loans that have expired from said programmes (includes non-impaired and impaired loans) Outstanding loans still under relief • • Principal-only deferment option at 12% Other relief packages at 88% • 57% prompt payments Outstanding loans still under relief • Principal-only deferment option at 69% Reduced instalments at 15% GB • Conversion of working capital to term loan instalments and facility extensions at 16% • 100% prompt payments ^ Against o/s total gross loans by each country's respective segments @ 31 Jan 2023 & 30 Apr 2023 2 ESG is the MAS SGD Facility that provides low-cost funding for banks to grant loans under Enterprise Includes Special Relief Facility loans disbursed (RMO.69 billion as at 30 Apr 2023) Singapore's Temporary Bridging Loan Programme and Enterprise Financing Scheme - SME Working Capital Loan 13#15+16.6% 1Q'23 vs 4Q'22 Improving AQ; Maintaining MOA of RM1.7 billion P&L ECL (RM billion) Loan ECL, NCC, and LLC Gross Impaired Loans (GIL) Mar 2022 Dec 2022 Mar 2023 (18.8)% 1Q'23 vs 1Q'22 % RM billion % RM billion % RM billion Non Performing Loans (NPL) 1.59% 8.95 1.22% 7.14 1.25% 7.39 0.44 0.31 0.36 Restructured & 0.04% 0.24 0.07% 0.43 0.04% 0.26 Rescheduled (R&R) 1Q FY2022 4Q FY2022 1Q FY2023 Impaired Due to NCC (32) bps LLC 106.4% (22) bps 131.2% (25) bps 133.5% Judgmental/ Obligatory 0.32% 1.77 0.28% 1.63 0.21% 1.25 Triggers (IPL) Total GIL Ratio 1.95% 10.95 1.57% 9.20 1.50% 8.89 LLC incl. Regulatory Reserve 110.9% 146.9% 146.7% Of which: Malaysia 1.22% 4.20 1.38% 5.02 1.37% 4.98 Singapore 1.38% 1.88 0.57% 0.82 0.60% 0.87 Key Drivers Indonesia 5.38% 1.61 4.19% 1.31 4.14% 1.34 • Loan ECL reduced by 18.8% YoY: 。 As loans impaired during the period reduced and on writebacks for specific corporate borrowers, resulting in lower net credit charge off rate of 25 bps 。 Maintained RM1.7 billion management overlay (MOA) on balance sheet, with 44% allocated for CFS and RSME portfolio although repayment assistance programmes continue to trend lower QoQ, loan ECL increased by 16.6% mainly on additional MOA to cater for potential asset quality deterioration for loan portfolios given rising macroeconomic headwinds and inflationary pressure in FY23 • Key Drivers Group GIL improved to 1.50% due to write-offs, recoveries and low formation of newly impaired loans • R&R balances remained small and manageable • Stable trends across most line of businesses in home markets 14#16Robust Capital Positions Capital Ratios Post dividend 18.20% 18.48% Group 15.49% 15.79% • Key Drivers Capital ratios remain robust with Group CET1 capital ratio at 15.09% and Group total capital ratio at 18.48%, well above regulatory requirements Credit RWA growth of 2.7% YoY remains below Group gross loans growth of 5.3%, as a result of ongoing RWA optimisation initiatives to ensure optimal capital utilisation 14.78% 15.09% Growth (%) YOY YTD Ann. Dec 22 Mar 23 ■Total Capital Ratio Group Gross Loans 5.3% 3.3% Tier 1 Capital Ratio CET 1 Capital Ratio Total Group RWA 1.4% 3.6% - Group Credit RWA 2.7% 6.4% 17.07% 17.40% Bank 14.48% 14.78% 13.70% 13.99% Dec 22 Mar 23 Regulatory Requirements: Min. CET 1 Capital Ratio + Capital Conservation Buffer (CCB) is 7.0%, min. Tier 1 Capital Ratio + CCB is 8.5% and min. Total Capital Ratio + CCB is 10.5% • 1.0% D-SIB Buffer effective 31 January 2021 . Pending announcement of the countercyclical capital buffer (CCyB) rate by BNM 15#17Overall Business and Financial Impact from the Adoption of MFRS 17 Business Perspective . • Not expected to have a notable impact on pricing and product strategies No significant impact expected to the business, financial strength, claims paying ability, or dividend paying capacity of Etiqa. Accordingly, no significant changes to the business strategies anticipated at this juncture Capital Requirements • No significant impact to capital requirements for Etiqa anticipated Financial Statements Maybank is in compliance with MFRS 17 requirements for 1QFY2023 reporting. As Etiqa has opted to use the various approaches to transition allowed under MFRS 17, the financial impact might vary depending on type of business: General Businesses • • The financial impact from the adoption of MFRS 17 are mainly from the following key components:- Insurance revenue recognition The measurement model will affect the revenue recognition and contract liabilities computation ➤ Deferment of expenses Amortisation of the identified acquisition of directly attributable expenses over the policy coverage period i.e. sales related expenses, commission etc. ➤Insurance finance income/(expenses) The change of the time value of money mainly from Life and Family businesses, interest accretion on Future Cash flow i.e. the change in discounting factor used over the period Impact to Maybank's income statement and balance sheet arising from MFRS 17 adoption can be found in Note A40 (i & ii) of the Maybank 1Q FY2023 Financial Statements Life/Family Credit Businesses Life/Family Investment Linked Businesses The discounting of insurance contract/takaful certificate liabilities will be applied. Acquisition expenses such as agency and sales commission and claims are now amortised over the coverage period Revenue is now recognised when service is rendered over the coverage period as opposed to the previous practice of upfront recognition at inception. For example, policies/certificates such as Mortgage Reducing Term Assurance or Mortgage Reducing Term Takaful can only see revenue recognition over the duration of the credit policy/certification's coverage period, which averages about 30 years Insurance liability recognition under MFRS 17 now includes expected future income, which is the surplus transfer from the participants' fund. The inclusion was not allowed under MFRS 4. 16#18Table of Contents Executive Summary 1Q FY2023 Financial Performance Appendix: 1. Group Performance 2. Business/Country Performance ૫ 2-7 9-16 18-34 36-44#19P&L Summary: 1Q FY2023 (YoY) RM million 1Q FY2023 1Q FY2022 (Restated) 4Q YOY FY2022 (Not Restated) QoQ Net fund based income * Non-interest income * Net operating income Overhead expenses Personnel Costs Establishment Costs 4,796.7 4,893.9 (2.0)% 5,311.5 (9.7)% 1,527.6 1,358.8 12.4% 1,585.6 (3.7)% 6,324.3 6,252.7 1.1% 6,897.1 (8.3)% (3,052.2) (2,730.0) 11.8% (3,407.2) (10.4)% (1,783.0) (1,623.1) 9.9% (2,036.6) (12.4)% (507.0) (434.3) 16.7% (509.3) (0.5)% Marketing Expenses (113.9) (79.3) 43.8% (227.9) (50.0)% Administration & General Expenses (648.2) (593.3) 9.2% (633.4) 2.3% Pre-provisioning operating profit (PPOP) 1 3,272.1 3,522.7 (7.1)% 3,489.9 (6.2)% Net impairment losses (292.9) (597.1) (50.9)% (191.0) 53.4% Operating profit 2,979.3 2,925.7 1.8% 3,298.9 (9.7)% Profit before taxation and zakat (PBT) 3,055.8 2,975.2 2.7% 3,307.1 (7.6)% Net Profit 2 2,265.4 2,046.9 10.7% 2,167.3 4.5% EPS Basic (sen) 18.8 17.2 9.1% 18.0 4.5% Restated 1QFY2022 comparative information as MFRS 17 has replaced MFRS 4 Insurance Contracts for annual periods on or after 1 January 2023. Note: * From consolidated 1Q FY2023 Group numbers, Insurance and Takaful accounts for 12.7% of net fund based income and (6.6)% of non-interest income 1 Pre-provisioning operating profit (PPOP) is equivalent to operating profit before impairment losses 2 Net Profit is equivalent to profit attributable to equity holders of the Bank 18#20Note: Segmental Performance of Businesses: 1Q FY2023 (1/2) Net Operating Income +1.1% RM million PPOP RM million 6,253 6,324 Group Global Banking (18.1)% 1Q FY2022: 2,574 1Q FY2023: 2,107 (18.9)% (14.7)% +9.0% 3,604 3,929 2,206 1,788 +6.0% ■■1Q FY2022* ■1Q FY2023 +48.4% 345 294 23 24 177 263 Total Group Community Financial Services Group Corporate Banking Group Investment Banking Group Asset Management & Global Markets Group Insurance & Takaful (7.1)% 3,523 Total 3,272 Group Global Banking (26.5)% 1Q FY2022: 1,785 1Q FY2023: 1,312 +0.6% (27.2)% (37.6)% (>100)% 1,730 1,740 1,722 1,254 1Q FY2022 * ■1Q FY2023 +77.8% 91 57 110 195 (28) 0 Group Community Financial Services Group Corporate Banking Group Investment Banking Group Asset Management & Global Markets Group Insurance & Takaful Net income & PPOP for Group includes "Head Office & Others" expenditure of RM102.9 million for 1Q FY2022 and income of RM24.8 million for 1Q FY2023 *Restated 1QFY2022 comparative information as MFRS 17 has replaced MFRS 4 Insurance Contracts for annual periods on or after 1 January 2023 19#21Note: Segmental Performance of Businesses: 1Q FY2023 (2/2) Net Fund Based Income RM million (2.0)% 4,894 4,797 ▲ +9.5% 2,799 3,065 (15.8)% 1,472 1,239 Total Non-Interest Income +12.4% RM million 1,528 1,359 Total Group Community Financial Services Group Global Banking 1Q FY2022: 1,557 (15.4)% 1Q FY2023: 1,317 1Q FY2022 ■1Q FY2023 (9.8)% 85 77 +>100% 11 +17.8% 349 411 Group Corporate Banking Group Investment Banking Group Asset Management & Global Markets Group Insurance & Takaful Group Global Banking 1Q FY2022: 1,017 (22.2)% 1Q FY2023: 791 +7.3% (25.2)% (16.2)% 806 864 734 549 260 218 +3.4% ■1Q FY2022 * 1Q FY2023 22 23 23 Group Community Financial Services Group Corporate Banking Group Investment Banking Group Asset Management & Global Markets Net fund based income includes "Head Office & Others" income of RM189.1 million for 1Q FY2022 and RM4.3 million for 1Q FY2023 Non-interest income includes "Head Office & Others" expenditure of RM292.0 million for 1Q FY2022 and income of RM20.1 million for 1Q FY2023 *Restated 1QFY2022 comparative information as MFRS 17 has replaced MFRS 4 Insurance Contracts for annual periods on or after 1 January 2023 (14.0)% (171) (147) Group Insurance & Takaful 20 20#22Non-Interest Income: 1Q FY2023 NOII (RM million) 1Q FY2023 1Q FY2022 (Restated) YOY 4Q FY2022 QoQ (Not Restated) Commission, service charges and fees 926 931 (0.5)% 911 1.6% Commission 341 329 3.6% 343 (0.8)% 432 418 3.3% 439 (1.4)% Service charges and fees Underwriting fees 26 26 9 > 100% 14 89.8% Brokerage income 90 90 114 (20.8)% 72 25.2% Fees on loans, advances and financing 37 61 (40.1)% 43 (15.2)% Treasury & markets income 671 496 35.4% 503 33.3% Insurance income Other income Total Group's Non-Interest Income Note: Non-interest income was previously referred to as net fee based income (116) (118) (1.2)% 111 (>100)% 48 50 (5.7)% 61 (22.4)% 1,528 1,359 ▲ 12.4% 1,586 (3.7)% Restated 1QFY2022 comparative information as MFRS 17 has replaced MFRS 4 Insurance Contracts for annual periods on or after 1 January 2023 21#23International & Malaysia Portfolio Mix 1Q FY2023 Net Operating Income Profit Before Tax 1Q FY2023 5.4% (Jan 23 Mar 23) 10.6% Overseas: 33.2% 17.2% RM6.32 billion Overseas: 26.5% 66.8% 1Q FY2022^ 6.1% (Jan 22 Mar 22) 10.3% 19.3% 7.2% RM3.06 billion# 73.5% ■Malaysia Singapore Indonesia Others Overseas: 32.5% 16.1% RM6.25 billion Overseas: 19.9% 67.5% Note: 5.7% 6.1% 8.1% RM2.98 billion 80.1% #Profit Before Tax country percentages for 1Q FY2023 excludes Others as they registered a loss before tax of RM19.0 million * Net of unwinding interest and effective interest rate ^Restated 1QFY2022 comparative information as MFRS 17 has replaced MFRS 4 Insurance Contracts for annual periods on or after 1 January 2023 Gross Loans * 7.4% 5.5% Overseas: 25.5% 38.4% RM591.7 billion 61.6% 7.9% 5.3% Overseas: 38.5% 25.3% RM562.0 billion 61.5% 22#24Group Gross Loans Growth: 31 March 2023 % of Portfolio 31 Mar 2023 31 Dec 2022 31 Mar QoQ YTD Annualised 2022 YOY (Restated) (Not Restated) Group Gross Loans 591.7 586.9 0.8% 3.3% 562.0 5.3% Malaysia (RM billion) 61% 363.7 362.9 0.2% 0.8% 345.9 5.1% Community Financial Services 77% 279.7 278.2 0.5% 2.1% 263.0 6.4% Global Banking 23% 83.5 84.4 (1.0)% (4.2)% 83.0 0.6% International (RM billion) 38% 222.0 218.4 1.7% 6.6% 211.0 5.2% Singapore (SGD billion) 66% 43.9 43.7 0.4% 1.7% 44.0 (0.4)% Community Financial Services 56% 24.3 24.6 (1.2)% (4.8)% 25.0 (2.7)% Global Banking 44% 19.0 18.5 2.7% 10.7% 18.0 5.4% Indonesia (IDR trillion) 15% 109.9 110.8 (0.9)% (3.5)% 102.5 7.2% Community Financial Services 62% 68.3 67.8 0.7% 3.0% 65.0 5.2% Global Banking 38% 41.2 42.7 (3.5)% (13.8)% 37.5 10.1% Other markets (RM billion) 20% 44.3 43.8 1.1% 4.5% 44.2 0.3% Investment banking (RM billion) 1% 7.8 7.3 6.8% 27.0% 8.2 (4.9)% *Restated comparative loan figures as at 31 December 2022 position as MFRS 17 has replaced MFRS 4 Insurance Contracts for annual periods on or after 1 January 2023 23#25Malaysia Loans Growth: 31 March 2023 RM billion Community Financial Services (reported) Community Financial Services (rebased)1 Consumer Total Mortgage Auto Finance % of Portfolio 31 Mar 2023 31 Dec 2022 QoQ YTD Annualised 31 Mar 2022 YOY 77% 279.7 278.4 ▲ 0.5% 1.9% 263.0 6.4% 77% 279.7 278.2 0.5% 2.1% 263.0 6.4% 61% 223.3 222.6 0.4% 1.4% 210.6 6.0% 34% 125.1 123.0 1.6% 6.6% 117.0 6.9% 16% 60.0 58.8 2.0% 8.0% 54.8 9.4% Credit Cards 2% 8.8 8.8 (0.6)% (2.3)% 7.4 18.2% Unit Trust 8% 27.4 29.7 (7.8)% (31.0)% 29.1 (6.1)% Other Retail Loans 1% 2.2 2.2 (2.7)% (10.8)% 2.2 (3.3)% Business Banking + SME (reported) 15% 56.4 55.8 1.0% 3.9% 52.4 7.6% Business Banking + SME (rebased)1 15% 56.4 55.7 1.2% 4.8% 52.4 7.6% SME (reported) 7% 26.4 26.3 0.4% 1.4% 24.2 8.8% SME (rebased)1 7% 26.4 25.7 2.5% 10.1% 24.2 8.8% Business Banking (reported) 8% 30.0 29.5 1.5% 6.2% 28.1 6.6% Business Banking (rebased)1 8% 30.0 30.0 0.1% 0.3% 28.1 6.6% Global Banking (Corporate) (reported) 23% 83.5 84.3 (0.9)% (3.6)% 83.0 0.6% Term Loan 58% 48.7 48.6 0.2% 0.7% 49.0 (0.6)% Short Term Revolving Credit 29% 24.2 25.5 (5.1)% (20.6)% 22.4 8.0% Trade Finance and Others 13% 10.6 10.2 4.6% 18.5% 11.6 (8.5)% Global Banking (Corporate) (rebased)1 23% 83.5 84.4 (1.0)% (4.2)% 83.0 0.6% Total Malaysia 363.7 362.9 0.2% 0.8% 345.9 5.1% Note: 1 Rebased loan growth figures are based on adjusted 31 December 2021 position in line with migration of client accounts, effective 1 January 2022 'Term Loan' includes foreign currency denominated accounts, while 'Trade Finance and Others' is combined with 'Overdraft' 24 24#26Singapore Loans Growth: 31 March 2023 SGD billion % of Portfolio 31 Mar 2023 31 Dec 2022 QoQ 31 Mar 2022 YOY Community Financial Services Consumer Housing Loan Auto Loan Cards 56% 24.3 24.6 (1.2)% 25.0 (2.7)% 40% 17.6 17.9 (1.4)% 18.6 (5.1)% 28% 12.4 12.6 (1.5)% 13.0 (5.1)% 5% 2.3 2.3 2.9% 2.4 (0.6)% 1% 0.3 0.3 (5.2)% 0.3 7.4% Others 6% 2.6 2.7 (3.9)% 2.9 (9.9)% Non-Individuals 16% 6.7 6.8 (0.7)% 6.4 4.5% RSME 4% 1.8 1.9 (3.1)% 1.8 1.0% Business Banking 8% 3.3 3.3 (0.4)% 3.3 (0.1)% Others 4% 1.6 1.6 1.5% 1.3 20.8% Corporate Banking 19.0 18.5 2.7% 18.0 5.4% 44% Loans to Related Corporations 0.6 0.5 0.1% 1.0 (44.0)% Total Singapore 43.9 43.7 ▲ 0.4% 44.0 (0.4)% 25#27Indonesia Loans Growth: 31 March 2023 (Based on MBI's reporting) IDR trillion % of Portfolio 31 Mar 2023 31 Dec 2022 QoQ 31 Mar 2022 YOY Community Financial Services 63.4% 67.9 67.2 1.1% 64.3 5.7% CFS Retail 37.4% 40.1 39.0 2.9% 35.0 14.6% Auto Loan 19.2% 20.5 19.5 5.6% 16.3 26.1% Mortgage 14.9% 15.9 16.0 (0.3)% 15.6 2.2% Credit Cards + Personal Loan 2.9% 3.1 3.0 3.0% 2.5 20.6% Other loans 0.5% 0.6 0.6 (1.1)% 0.6 0.4% CFS Non-Retail 26.0% 27.8 28.2 (1.3)% 29.3 (5.0)% Business Banking 9.4% 10.0 10.5 (4.1)% 11.8 (15.1)% SME+ 4.7% 5.0 5.0 0.1% 5.0 0.0% RSME 11.9% 12.7 12.7 0.6% 12.3 3.2% Micro* Global Banking Total Indonesia 0.0% 0.0 0.0 (18.7)% 0.1 (77.7)% 36.6% 39.3 40.6 (3.3)% 35.3 11.4% 107.2 107.8 (0.6)% 99.5 7.7% Note: Maybank Indonesia's loans breakdown is mapped in accordance to its local regulatory reporting requirements * Micro segment is discontinued and Maybank Indonesia is running down the business 26#28Group Deposits Growth: 31 March 2023 % of Portfolio 31 Mar 2023 31 Dec 2022 QoQ YTD Annualised 31 Mar 2022 YOY Group Gross Deposits 651.3 639.4 1.9% ▲ 7.4% 632.5 3.0% Total CASA 254.5 261.7 (2.7)% (10.9)% 292.1 (12.9)% Malaysia (RM billion) 64% 418.2 413.2 1.2% 4.9% 397.7 5.2% Total CASA 44% 184.8 187.6 (1.5)% (5.9)% 192.2 (3.8)% Savings Deposits 15% 63.2 62.1 1.6% 6.6% 67.1 (5.9)% Current Accounts 29% 121.7 125.5 (3.0)% (12.1)% 125.1 (2.7)% Fixed Deposits 34% 140.3 136.7 2.7% ▲ 10.7% 123.0 14.1% Others 22% 93.0 88.9 4.7% 18.8% 82.4 12.9% International 36% 234.5 227.7 3.0% 12.0% 236.2 (0.7)% Singapore (SGD billion) 71% 50.2 48.2 ▲ 4.1% ▲ 16.3% 50.1 ▲ 0.3% Total CASA 28% 14.0 15.4 (9.2)% (36.9)% 24.7 (43.5)% Savings Deposits 12% 5.9 6.3 (6.7)% (26.9)% 9.2 (36.4)% Current Accounts 16% 8.1 9.1 (10.9)% (43.8)% 15.5 (47.7)% Fixed Deposits 72% 36.2 32.9 10.3% 41.2% 25.4 42.8% Indonesia (IDR trillion) 13% 103.6 105.5 (1.8)% (7.3)% 105.7 (2.0)% Total CASA 52% 53.7 54.1 (0.8)% (3.2)% 49.6 8.2% Savings Deposits 20% 21.2 21.9 (3.2)% (12.8)% 22.7 (6.7)% Current Accounts 32% 32.5 32.2 0.8% 3.3% 26.9 20.9% Fixed Deposits 48% 49.9 51.4 (2.9)% (11.7)% 56.1 (11.0)% 27 22#29LDR and CASA Ratio Group Malaysia LDR -CASA -CASA (without IA) -NSFR -LCR 143.2% 144.2% 145.4% 145.8% 136.9% 118.5% 120.6% 117.0% 118.1% 118.1% 87.7% 86.6% 86.6% 88.5% 87.6% 88.7% 90.2% 91.6% 91.6% 90.7% 48.3% 50.2% 46.7% 45.1% 46.7% 44.1% 46.2% 43.8% 40.9% 39.1% 42.5% 43.0% 40.5% 37.8% 35.6% Mar 22 Jun 22 Sep 22 Dec 22 Mar 23 Mar 22 Jun 22 Sep 22 Dec 22 Mar 23 Singapore Indonesia 103.9% 95.1% 96.7% 101.3% LDR (Bank Level) 102.5% 94.8% 87.9% 93.4% 90.6% 87.4% 90.2% 49.3% 82.1% 84.0% 86.9% 88.2% 43.7% 38.7% 31.9% 27.8% 46.9% 49.2% 51.6% 51.3% 51.8% Mar 22 Jun 22 Sep 22 Dec 22 Mar 23 Mar 22 Jun 22 Sep 22 Dec 22 Mar 23 Note: • Group and Indonesia LDR excludes loans to banks and Fls • Group and Malaysia LDR include investment accounts totaling RM26.83 billion for 31 Mar 2023, RM24.50 billion for 31 Dec 2022, RM25.75 billion for 30 Sep 2022, RM28.94 billion for 30 Jun 2022 and RM27.97 billion for 31 Mar 2022 • BNM's minimum LCR and NSFR requirements are 100% 28#30RM billion RWA Optimisation and Funding Management Group Gross Loans & Group RWA ■Operational RWA Market RWA ■Credit RWA Gross Loans 586.9 591.7 562.0 406.6 408.6 412.3 45.0 47.1 47.2 22.0 27.4 23.8 Funding Breakdown Borrowings and Capital Instruments by Currency FI Deposits, 6% Equity, 10% SGD, HKD, JPY, 6% IDR, 9% 8% 9% CNH, 4% RM827.9 billion Borrowings, 4% Capital Instruments, 2% THB, 4% RM43.4 USD, 21% billion Others, 3% 334.2 337.7 343.1 Customer Funding, 79% Mar 22 Dec 22 Mar 23 Growth (%) Group Gross Loans YOY YTD Ann. 5.3% 3.3% Total Group RWA 1.4% 3.6% - Group Credit RWA 2.7% 6.4% RM, 36% By maturity ≤ 1 Year 32% > 1 Year 68% Note: • Customer Funding comprises Deposits from Customers & Investment Accounts of Customers 29#31Asset Quality Allowances for losses on loans GIL Ratio Composition P&L ECL (RM million) 1Q FY2022 2Q FY2022 3Q FY2022 4Q FY2022 1Q FY2023 Mar Jun Sep Dec Mar 2022 2022 2022 2022 2023 Stage 1, net (166) (52) 329 (205) (87) Non Performing Loans (NPL) 1.59% 1.41% 1.27% 1.22% 1.25% Stage 2, net 27 (57) (274) 129 303 Stage 3, net 647 1,059 655 563 270 Restructured & Rescheduled (R&R) 0.04% 0.04% 0.07% 0.07% 0.04% Write-offs 22 22 17 21 27 9 Performing Loans Recoveries (87) (130) (139) (207) (136) Impaired Due to 0.32% 0.36% 0.36% 0.28% 0.21% Other debts 0 1 8 2 1 Judgmental/ Obligatory Triggers (IPL) Total 443 838 600 309 360 Total GIL Ratio 1.95% 1.81% 1.70% 1.57% 1.50% Of which: Group Community Financial Services (GCFS) 314 Malaysia Group Global Banking (GGB) 49 Singapore 0.67% 0.64% Group Insurance & Takaful (Etiqa) (3) Indonesia 1.22% 1.28% 1.45% 1.38% 1.37% 1.38% 0.57% 0.60% 5.38% 4.99% 4.10% 4.19% 4.14% Net Charge Off Rate (bps) (25) 1Q FY2022 2Q FY2022 3Q FY2022 4Q FY2022 1Q FY2023 Loan loss coverage 106.4% 122.3% 122.3% 131.2% 133.5% Loan loss coverage incl. Regulatory 110.9% 131.5% 133.3% 146.9% 146.7% Reserve Note: Loan loss coverage includes ECL for loans at FVOCI as per Note A11(xii) of the Group's Financial Statements 30 30#32Asset Quality by Line of Business in Home Markets Note: Mortgage Consumer GIL Ratios Auto Finance Credit Cards 5.18% 5.30% 5.58% 5.17% 5.25% 0.88% 0.73% 0.69% 0.67% 0.69% 1.85% 1.66% 1.52% 1.61% 1.49% 1.76% 0.35% 0.58% 0.58% 0.58% 0.31% 0.34% 0.32% 0.36% 1.46% 1.34% 1.21% 1.29% 0.51% 0.51% 0.18% 0.15% 0.12% 0.10% 0.07% 0.03% 0.03% 0.39% 0.35% 0.47% 0.58% 0.64% 0.20% 0.20% 0.19% Mar 22 Jun 22 Sep 22 Dec 22 Mar 23 Mar 22 Jun 22 Sep 22 Dec 22 Mar 23 Mar 22 Jun 22 Sep 22 Dec 22 Mar 23 Business GIL Ratios Retail SME (RSME) Business Banking (BB) Corporate Banking (CB) 12.08% 12.34% 12.20% 11.30% 11.67% 11.59% 10.54% 10.94% 10.52% 9.21% 2.87% 3.08% 3.10% 2.56% 2.88% 5.17% 2.67% 1.34% 1.33% 1.43% 1.51% 1.82% 4.76% 5.14% 4.42% 4.61% 2.22% 2.44% 1.10% 1.19% 1.18% 1.04% 1.23% Mar 22 Jun 22 1.12% Sep 22 1.13% Dec 22 1.23% 0.98% Mar 23 1.87% Mar 22 0.79% 0.87% 1.77% Jun 22 1.90% Sep 22 1.66% 1.83% 0.50% Dec 22 Mar 23 Mar 22 Jun 22 Sep 22 Dec 22 Mar 23 Malaysia -Singapore Indonesia • Maybank Indonesia's GIL ratios are mapped in accordance to its local regulatory reporting requirements 31#33Specific Asset Exposures as at 31 March 2023 Oil & Gas Loan and Fixed Income Securities Exposures to Non-Retail Borrowers Country Exposure Borrowers' Status Malaysia 2.26% Singapore 0.36% Maybank Group 3.03% 71% Normal 7% Watchlist Indonesia 0.24% Others 0.17% 1% Special Mention 21% GIL Note: Exposures is for loans and fixed income securities, with base including Group gross loans and corporate bonds and sukuk. Funded-only loans exposure is 1.71% of Group gross loans Real Estate Loan Exposure to Non-Retail Malaysian Borrowers RM28.4 billion 7.81% of Malaysia Gross Loans 22.4% High Rise Residential 17.7% Landed Residential 19.1% Malls 6.5% Hotels 5.9% Offices 28.4% Others ESG Vulnerable Sectors Loan Exposure to RSME and Non-Retail Borrowers Borrowers' Status 1.91% 0.64% 2.57% 0.03% 0.34% Palm Oil Forestry & Logging Oil & Gas Mining (Minerals) Coal Funded 1.85 0.60 1.78 0.03 0.29 Non-Retail 1.80 0.49 1.71 0.03 0.29 73% Normal 23% Watchlist 25% is from high rise residential 36% is from malls, hotels and offices 1% Special Mention Account 3% GIL 35% is from high rise residential 38% is from malls and hotels RSME 0.05 0.11 0.07 0.00 0.00 Note: Non-Funded 0.06 0.04 0.79 0.00 0.05 • Funded-only loans exposure is 7.31% . Exposures exclude unrated bonds % of Group Gross Loans • 'Others' include Land, Industrial Buildings & Factories, Other Residential, Other Commercial and REITS 32#34Income Statement for Insurance and Takaful Business RM million 1Q FY2023 1Q FY2022 (Restated) YOY 4Q FY2022 (Not Restated) QoQ Net interest income Insurance/takaful service result Net earned premiums 410.7 348.7 17.8% 409.8 0.2% (69.4) (101.6) (31.7)% 2,094.1 Other operating income 328.7 (330.0) (>100)% 502.6 (34.6)% Total operating income 669.9 (82.9) (>100)% 3,006.5 (77.7)% Net insurance/takaful investment/finance result (406.7) 260.2 (>100)% Net insurance benefits and claims incurred, net fee and commission expenses, change in expense liabilities and taxation of life and takaful tax (2,531.5) Net operating income 263.3 177.4 48.4% 474.9 (44.6)% Overhead expenses (66.5) (65.5) 1.5% (275.0) (75.8)% PPOP 196.8 111.9 75.9% 200.0 (1.6)% Net impairment losses Operating profit 42.4 (95.9) (>100)% (1.5) (>100)% 239.2 16.0 > 100% 198.5 20.5% Restated 1QFY2022 comparative information as MFRS 17 has replaced MFRS 4 Insurance Contracts for annual periods on or after 1 January 2023 33#35Key Operating Ratios % 1Q FY2023 1Q FY2022 (Restated) 4Q FY2022 YOY QoQ (Not Restated) Return on Equity 4 10.7 9.4 1.3% 10.5 0.2% Net Interest Margin * (bps) 4 2.19 2.34 (15) bps 2.39 (20) bps Fee to Income Ratio 24.2 21.7 2.5% 23.0 1.2% 1 Loans-to-Deposit Ratio 90.7 88.7 2.0% 91.6 (0.9)% Cost to Income Ratio 2 48.3 43.7 4.6% 49.4 (1.1)% Asset Quality Gross Impaired Loans Ratio 1.50 1.95 (45) bps 1.57 (7) bps Loans Loss Coverage 133.5 106.4 27.1% 131.2 2.30% 4 Net Charge Off Rate * (bps) (25) (32) 7 bps (22) (3) bps 3 Capital Adequacy CET1 Capital Ratio Total Capital Ratio Note: 1 LDR excludes loans to banks and Fls 15.09 14.95 14 bps 14.78 31 bps 18.48 18.37 11 bps 18.20 28 bps 2 Total cost excludes amortisation of intangibles for Maybank IBG Holdings Limited 3 The capital ratios are based on an assumption of 85% reinvestment rate for periods relating to dividends under DRP, and based on full cash payment of dividends for period without DRP. 4 Quarterly positions of Return on Equity, Net Interest Margin and Net Charge Off Rate are on an annualised basis Restated 1QFY2022 comparative information as MFRS 17 has replaced MFRS 4 Insurance Contracts for annual periods on or after 1 January 2023 34#36Table of Contents Executive Summary 1Q FY2023 Financial Performance Appendix: 2-7 9-16 1. Group Performance 18-34 2. Business/Country Performance 36-44 ૫#37Market Share Overview for Community Financial Services Malaysia Market share Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Mar-23 Loans Total consumer 18.6% 18.6% 18.6% 18.7% 18.7% 18.7% Auto (Retail Hire Purchase) 30.2% 30.3% 30.3% 30.4% 30.4% 30.2% Total mortgage * 14.7% 14.7% 14.7% 14.7% 14.8% 14.8% Credit cards ** 20.3% 20.7% 21.0% 20.9% 21.1% 21.0% Deposits Total deposits *** 17.9% 17.9% 18.2% 18.2% 18.0% 18.0% Total core retail deposits Λ 18.2% 18.1% 18.3% 18.0% 17.9% 17.8% Retail CASA ^ 25.8% 25.5% 25.7% 25.2% 25.0% 25.3% Retail savings ^ 28.8% 28.5% 28.8% 28.3% 28.3% 28.6% Demand deposits Λ 19.7% 19.2% 19.1% 18.7% 18.2% 18.3% Retail fixed deposits Λ 13.1% 13.2% 13.4% 13.5% 13.8% 13.6% Channels Internet banking - Subscriber base 38.7% 38.5% 38.1% 38.2% 37.8% 37.5% Mobile banking - Subscriber base 29.3% 29.6% 29.3% 28.7% 27.2% 28.2% Σ Internet banking - Transaction Volume ^^ 49.6% 49.5% 49.3% 49.5% 50.2% 51.6% Mobile banking - Transaction Volume 56.3% 54.7% 54.5% 54.0% 53.1% 51.8% Branch network [ 19.5% 19.5% 19.6% 19.6% 19.3% 19.3% Note: Refers to housing, shophouse and other mortgage loans ** Credit cards market share refer to receivables for commercial banks *** Total bank deposits inclusive of investment asset ("IA") Industry number from ABM, latest data as at Mar'23 ^ Without IA. With IA, the market share as at Mar'23 for Total Core Retail Deposits, Retail CASA, Retail Savings, Demand Deposits and Retail Fixed Deposits are 17.9%, 27.1%, 28.6%, 24.2% and 14.1% respectively (against MBB retail IA) ΛΛ Excluding non-financial transactions as per BNM guidelines 36#38Monetary Transaction Value (RM bln/IDR tin/SGD bln) As at Mar' 23 We Continue to Hold Leadership Position in Mobile & Internet Banking 12 As at end-Mar' 23 in Malaysia Mobile Banking Market 46.6% Share of Malaysia's digital transaction volume Internet Banking Market Share 56.4% of Malaysia's digital transaction volume 3-month Active Users 9.1 mil users SME Digital Financing RM3.16 bil its launch in Sep'20 approved loans since SME Digital Accounts 176,055 its launch in Feb'20 accounts activated since Maybank2u 240.09 229.49 213.79 QoQ: 4.6% YoY: 12.3% 26.88 26.75 21.94 4.29 6.46 6.16 1Q 2022 4Q 2022 1Q 2023 Transaction Volume Growth (QoQ): MY: 2.4% IDN: (0.1)% SG: 10.9% Malaysia QoQ: (0.5)% YoY: 21.9% QoQ: (4.6)% YoY: 43.5% Indonesia Monetary Transaction Value (RM bln/IDR tln/SGD bln) Mobile App 92.00 93.37 89.09 QoQ: (4.6)% YoY: (3.2)% 20.95 21.96 16.09 QoQ: 4.8% YoY: 36.5% 1.11 2.05 1.81 1Q 2022 4Q 2022 1Q 2023 Transaction Volume Growth (QoQ): MY: (9.9)% IDN: 1.3% SG: 14.4% Singapore QoQ: (11.8)% YoY: 63.5% QRPay Transaction Volume QRPay 32.86 mil 39.32 mil QoQ: 19.7% YoY: >100% 14.73 mil 249.67 k 307.8 7 k QoQ: 23.3% YoY: >100% 60.94 k 1Q 2022 4Q 2022 1Q 2023 Apple Pay Transaction Apple Pay 676.9 QoQ: 24% 546.3 QoQ: 25% 10.3 8.2 233.8 3.9 3Q 2022 4Q 2022 1Q 2023 -Value (RM 'Mil) Volume ("Mil) 37#39Note: Overview: Group Wealth Management & Group Securities Portfolios Group Wealth Management Total Financial Assets grew 6.6% YoY to RM431.7 billion contributed by investments growth of 8.1% and loan growth of 6.9% Group Securities Portfolio Group Securities Portfolio¹ grew 2.5% YoY +2.5% YoY RM billion 405.1 420.3 431.7 Mar-22 Dec-22 +6.6% YoY +2.7% QoQ 235.1 237.1 240.9 230.8 231.2 10.2 9.3 8.5 9.3 9.2 19.6 19.8 22.6 23.7 21.5 70.6 70.9 68.2 67.3 70.2 Mar-23 Note: Total Financial Assets (Deposits, Investments, Financing & Protection) Total wealth income increased by 6.9% YoY driven primarily by strong wealth fund income registering 8.8% YoY RM billion 1.26 0.28 0.98 1Q FY2022 1.35 0.29 1.06 +6.9% YoY 1Q FY2023 Fund Fee Note: Premier & Privilege segments contribute to 93.3% of wealth income for 1Q FY2023 GWM TFA includes non-individual customers serviced by Client Advisors Note: RM billion 56.3 58.3 64.3 60.1 53.7 69.8 70.4 81.3 76.6 83.4 Mar 22 Jun 22 Sep 22 Dec 22 Mar 23 Govt. Securities PDS/Corp Bonds - Domestic - Domestic Govt. Securities - Foreign PDS/Corp Bonds - Foreign Others 1 Group Securities Portfolio is inclusive of Financial assets designated upon initial recognition (part of FVTPL) 38#40Note: Overview of Group Investment Banking Portfolio 1Q FY2023 Total Income Breakdown by Country Hong Kong Others 7% Phillipines 1% Indonesia 5% Thailand 4% 21% RM296.3 million Singapore 20% Malaysia #4 Market Share: 8.1% Trading value: USD5.1 billion Singapore #17 Market Share: 1.8% Trading value: USD1.9 billion Maybank Investment Banking Group 1Q FY2023 Non-Interest Income for Malaysia Underwriting & Placement Fees Malaysia 42% Advisory Fees 5% Agency/Guarantee Fees 0% Other Fee Income 3% 41% Arrangers' Fees 3% Brokerage Fees 48% 1Q FY2023 Brokerage Market Share by Country Thailand #7 Market Share: 4.5% Trading value: USD10.0 billion Indonesia #2 Market Share: 7.7% Trading value: USD6.4 billion Philippines #6 Market Share: 5.1% Trading value: USD0.9 billion Hong Kong Tier C Market Share: 0.1% Trading value: USD1.9 billion Vietnam >10 Market Share: 1.6% Trading value: USD1.2 billion 1 Maybank Investment Banking Group (MIBG) represents the combined business of Maybank IB and business segments under MIBG Holdings 39#41Islamic Banking: Performance Overview Group Islamic Banking Financial Performance �Maybank Islamic Maybank Islamic: Total Gross Financing¹ grew to RM245.9 billion RM million Total Income Profit Before Tax Financing & Advances Deposits & Investment Account: Deposits from Customers Investment Account 1Q FY2023 1Q FY2022 YOY 1,795.3 939.7 259,564.71 3.2% (10.6)% 239,442.51 8.4% 248,537.9 224,958.5 10.5% 1,740.1 1,051.5 221,163.3 27,374.6 196,986.0 27,972.5 12.3% (2.1)% Maybank Islamic: Key Financial Ratios Total Capital Ratio (TCR) Net Profit Margin (YTD) Cost to Income Ratio (CIR) Direct FDR² 16.82% 1Q FY2023 1.96% 1Q FY2023 38.1% 1Q FY2023 94.6% 1Q FY2023 1Q FY2022: 17.89% 1Q FY2022: 2.27% 1Q FY2022: 29.2% 1Q FY2022: 94.7% Note: RM billion +11% 76.0 68.6 +5% +13% 51.6 52.8 50.4 45.9 Mar 22 Mar 23 (1)% +10% 30.5 30.4 AITAB Mortgage Term Financing +25% 9.1 11.4 Others (CFS) Term Financing 21.5 23.7 Others (GB) CFS: +10% 1GB: +4% Note: Figures are as per latest segmentation breakdown Maybank Islamic Contribution to Maybank Malaysia Loans and Financing as at 31 March 2023 Maybank Islamic, 67.6% Mar 2022 66.0% Jun 2022 65.7% Sep 2022 66.1% Dec 2022 67.2% Malaysia, 32.4% Mar 2023 67.6% Maybank Conventional, 1 Including Financing managed by the Bank i.e. RPSIA financing that are treated as off-balance sheet effective from 31 December 2021 2 Direct Financing to Deposits Ratio (FDR) comprising gross financing against deposit and Unrestricted Investment Account (exc. RPSIA assets and liabilities) 40 40#42Islamic Banking: Market Share Maybank Islamic Market Share 30.4% 29.9% 29.8% 29.6% 29.5% 27.8% 28.0% 27.8% 27.5% 27.1% Market Share by Key Products (Malaysia) 48.1% Automobile Financing Mar 23 25.8% Home Mar 23 �Maybank Islamic 26.6% Term Financing Mar 23 Mar 22: 25.9% Mar 22: 27.2% Mar 22 Jun 22 Sep 22 Financing Dec 22 Deposits & Investment Accounts Mar 23 Mar 22: 48.3% Source: Latest BNM Monthly Statistical Bulletin Source: Latest BNM Monthly Statistical Bulletin Asset Market Share in Malaysia (Dec 22) Sukuk League Table Ranking (Mar 23) #1 Maybank Islamic 30.1% Maybank Islamic Maybank Islamic ranks No.1 #2 CIMB Islamic 14.8% by asset market share in Malaysia #3 RHB Islamic ranks No.1 largest sukuk lead manager globally 9.8% Source: Respective Banks' Financial Statements and BNM Statistical data Source: Bloomberg Global Sukuk League Table Ranking #1 Market Share: 8.75% USD1,198 million Issues: 77 MYR Sukuk League Table Ranking #2 Market Share: 30.12% RM4,685 million Issues: 35 41#43Insurance and Takaful: Performance Overview Net Adjusted Premium/Contribution Life & Family (New Business) Market Share (Malaysia) eTiQa Single Premium Regular Premium (82.9)% 0.1% Credit Premium (0.7)% Group Premium 42.8% Total Life & Family Fire (23.7)% Motor 13.2% MAT 9.0% Personal Accident 20.9% Misc 3.1% Total General 7.4% (3.0)% 1Q 2022 1Q 2023 1.5% RM Million 0 200 400 600 800 1,000 1,200 1,400 1,600 1,800 *Net Adjusted Premium (NAP) = Life/Family Adjusted Premium (100% Regular Premium +10% Single Premium/Credit/Group) + Net Written Premium (General) Note: Profit Before Tax is based on IFRS 17. RM million 14.0 1Q FY2022 Restated 19.1% 19.4% 20.0% 18.5% 16.7% 18.3% 15.5% 17.6% No. 3 10.9% 11.0% 12.2% 12.5% in Life/Family 14.2% 12.0% 12.7% 11.1% (New Business) 2019 2020 2021 2022 ΠΑΙΑ GE Etiqa ■Prudential General Insurance and Takaful Market Share (Malaysia) No. 1 13.9% 13.8% 14.7% 15.3% 10.4% 11.2% 11.0% 10.9% in General Insurance 7.0% 7.4% 7.4% 7.3% 7.1% 6.8% 6.8% 6.8% 2019 2020 2021 2022 ■Etiqa ■Allianz Zurich HL/MSIG and Takaful (Gross Premium) Note: Market Share is for period Jan-Dec of every year (Source: LIAM / ISM Statistics) Profit Before Tax >100% YoY 237.9 1Q FY2023 42#44Maybank Singapore: P&L Summary • SGD million Net fund based income Non-interest income Net income Overhead expenses Operating profit Profit/ (Loss) before taxation 1Q FY2023 1Q FY2022 YOY 4Q FY2022 QoQ 204.35 173.82 17.6% 225.51 (9.4)% 69.83 82.16 (15.0)% 76.59 (8.8)% 274.18 255.98 7.1% 302.11 (9.2)% (125.16) (117.12) 6.9% (138.52) (9.6)% 149.02 138.86 7.3% 163.59 (8.9)% 231.22 114.00 >100.0% 129.24 78.9% • Fund based income rose 17.6% YoY, driven by growth in total asset volume and improved net interest margin. Non-interest income declined 15.0% YoY and 8.8% QoQ, attributed to slowdown in treasury income and wealth management income. Overheads increased 6.9% YoY on higher staff costs and marketing expenses. However, it trended lower over the first quarter. • 1Q FY2023 profit before taxation of SGD231 million was more than double YoY and substantially higher QoQ, due to write-back of loan loss allowances compared to the provision for loan loss allowances in 1Q FY2022 and preceding quarter. 43 43#45Maybank Indonesia: P&L Summary and Financial Ratios IDR billion 1Q FY2023 1Q FY2022* YOY 4Q FY2022 QoQ Key Operating Ratios Mar 23 Dec 22 Mar 22** YOY Net Fund Based income Non-Interest income 1,807 1,693 6.7% 1,888 (4.3)% Profitability & Efficiency 574 475 20.7% 439 30.6% ROA 1.86% 1.25% 1.41% 0.45% Net income 2,380 2,168 9.8% 2,327 2.3% ROE (Tier 1) 8.15% 5.44% 5.89% 2.26% Overhead expenses (1,453) (1,388) 4.7% (1,314) 10.6% NIM 5.14% 5.05% 4.79% 0.35% Personnel (738) (689) 7.0% (647) 14.0% General and Administrative (716) (699) 2.4% (667) 7.4% CIR 64.83% 64.18% 64.87% -0.04% Operating profit 927 780 18.9% 1,013 (8.5)% Asset Quality Provisions Expenses (176) (212) (16.9)% (449) (60.7)% NPL - Gross 3.37% 3.46% 3.93% (0.56)% Non Operating Income/(Expense) (1) (5) (79.4)% (6) (82.3)% Liquidity & Capital Adequacy Profit Before Tax and Non-Controlling Interest 750 562 33.3% 559 34.2% LCR 171.89% 172.28% 192.20% (20.31)% Tax and Non-Controlling Interest (184) (174) 5.8% (152) 21.4% CET1 28.00% 25.57% 25.56% 2.44% Profit After Tax and Non-Controlling Interest 566 388 45.7% 407 39.0% EPS Basic (IDR) 7.42 5.09 45.8% 5.34 39.0% CAR 29.11% 26.65% 26.73% 2.38% * ** Mudharabah incentive is reclassified (as interest expense) to conform with current year's presentation Prior Year restatement in accordance with the pronouncement of the Financial Accounting Standards Board of the Institute of Indonesia Chartered Accountants (DSAK-IAI) on 'Attributing Benefits to Periods of Service' in PSAK 24 (equivalent to IAS 19). 44#46MALAYAN BANKING BERHAD 14th Floor, Menara Maybank 100, Jalan Tun Perak 50050 Kuala Lumpur, Malaysia Tel: (6)03-2070 8833 www.maybank.com Disclaimer. This presentation has been prepared by Malayan Banking Berhad (the "Company") for information purposes only and does not purport to contain all the information that may be required to evaluate the Company or its financial position. No representation or warranty, express or implied, is given by or on behalf of the Company as to the accuracy or completeness of the information or opinions contained in this presentation. The presentation does not constitute or form part of an offer, solicitation or invitation of any offer, to buy or subscribe for any securities, nor should it or any part of it form the basis of, or be relied in any connection with, any contract, investment decision or commitment whatsoever. The Company does not accept any liability whatsoever for any loss howsoever arising from any use of this presentation or their contents or otherwise arising in connection therewith. Maybank Humanising Financial Services