Investor Day 2023

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DBS Bank logo
DBS Bank

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Financial

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2023

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#1XDBS DIGITAL TRANSFORMATION 2.0 Investor Day 2023 Overview Piyush Gupta Chief Executive Officer#2Our investment thesis ☑DBS Diversified access to Asia's growth Financial outperformance driven by digital transformation Growth opportunities from early moves in Sustainability 2#3Our investment thesis ☑DBS Structural drivers of Asia's long term growth remain intact Diversified access to Asia's growth Large Asian markets offer significant growth upside Singapore, a bridge between East and West, beneficiary of growing regional trade 3#4Our investment thesis Growth opportunities from early moves in Sustainability Annual sustainability banking revenue pool of >US$30b in Asia through 20301 Transition pathways allow us to create innovative solutions for our clients Sustainability-linked revenues quadrupled over the last three years to c. S$300m 1 McKinsey Global Banking Annual Review 2022: Banking on a Sustainable Path ☑DBS 4#5Investor Day 2023 XDBS Diversified access to Asia's growth Financial outperformance driven by digital transformation Growth opportunities from early moves in Sustainability 5#6Financial outperformance driven by digital transformation Revenue (S$b) 10.8 Top 20 growth +6% CAGR 16.5 Net profit (S$b) 4.5 Top 20 growth +9% CAGR 8.2 Return on Equity¹ (%) 11.2% Rank #44 Top decile 15.0% Rank #8 ROE Improvement 2015 2022 2015 2022 2015 2022 1 Global peer universe comprises the 100 largest banks by assets. Data as at 31 December 2022 ☑DBS CHNG Sok Hui Chief Financial Officer 940am Presentation Group Financials 2.5%pt Structural 1.3%pt External & Others 6#7What we have achieved since 2017... Transforming the way we manage... 1 Continued to create sustainable advantage with technology 4 leading to superior business outcomes 2 Changed the way we work 5 3 Redesigned credit processes for scale and effectiveness CO 6 ☑DBS Delivered on our goals in Consumer & SME Created outperformance in PB, GTS and T&M through digitalisation Started scaling in growth markets 7#81. Continued to create sustainable advantage with technology Multi-year journey of building our own technology DNA Cloud Modernised Tech Stack enabled by Hybrid Multi-Cloud Deepened our Tech capabilities Experimentation Built culture of innovation and experimentation to keep abreast of emerging technologies Data Ingested >90% of the bank's data in a single data lake API1 Expanded range of internal and external-facing APIs 1 Application Programming Interface / 2 Site-Reliability Engineering ☑DBS Jimmy NG Group Head, 10am Presentation Tech capabilities Technology & Operations SRE2 Maturing our SRE practice for safety and security 8#92. Changed the way we work Breaking organisational silos, becoming data-driven and extending reach through partners Managing through Journeys Driving horizontal collaboration for efficiency & effectiveness Data / Al Industrialising Al to drive broad-based financial outcomes XDBS HAN Kwee Juan Country Head, Singapore 10am Presentation New ways of working Ecosystems Acquiring customers at scale through partnerships 9#103. Redesigned credit processes for scale and effectiveness Driving scale and managing portfolio risk through Data and AI/ML XDBS Growing in new segments and markets through data-driven underwriting Enhancing effectiveness of portfolio management with early warnings and triggers SOH Kian Tiong Chief Risk Officer 1120am Presentation Credit risk management 10#114. Delivered on our goals in Consumer & SME Income (S$b) Cost to Income (%) Return on Equity (%) XDBS 4.1 2015 6.8 49 40 22 37 2022 2015 2022 2015 2022 ◉ Doubled digital share of customers to 60% Closed last mile gaps Further rationalised our distribution Broadened our product range Made digital marketing more effective Gained access to new market segments SHEE Tse Koon Group Head, Consumer 1140am Presentation Delivered on Consumer and SME goals Banking Group & Wealth Management 11#125. Top four private bank in Asia¹ AUM Growth² Income (S$b) Cost to Income (%) Return on Equity (%) 9% 3.1% 1.1 1.7 46% VS CAGR³ Asian Peers4 2017 2022 2022 69% VS Asian Average5 16 30 2017 2022 Sharpened phygital model to leverage RMs and technology Outperformed on ROAUM driven by enhanced client engagement 12022 APB PB AUM League Table / 2 2017-2022/3 AUM growth of High Net Worth Individuals including DBS PB, TPC and Treasures customers with AUM ≥ $1.5m / 4 AUM growth of PB/HNW clients' of the following banks in Asian markets: UBS, Credit Suisse, HSBC, Morgan Stanley, Julius Baer, JP Morgan, Bank of Singapore, Goldman Sachs / 5 McKinsey Asia Private Banking Survey 2022 ☑DBS Joseph POON Group Head, Private Banking 1210pm Presentation Transformation expanded to Private Banking 12#135. Scaled our Global Transaction Services franchise XDBS Income (S$b) Cost to Income (%) Return on Equity (%) 1.9 2017 3.3 38 32 18 38 2022 2017 2022 2017 2022 Improved market access and capacity, and reduced latency Capitalised on shift from offline-to-online commerce through high-volume, low-value, real-time payments Captured supply chain shifts through API capabilities TAN Su Shan Group Head, Institutional Banking 150pm Presentation Transformation expanded to Global Transaction Services 13#145. Digitised Treasury & Markets Income¹ (S$b) Cost to Income (%) Return on Equity (%) 1.9 2.7 50 44 8 14 2017 2022 2017 2022 2017 2022 Enabled pricing and structuring at scale and speed Implemented electronic distribution within and outside of the bank Improved trading efficiency by enhancing risk warehousing 1 Figures exclude revenue from debt capital markets ☑DBS Andrew NG Group Head, Treasury & Markets 150pm Presentation Transformation expanded to Treasury & Markets 14#1547 3 categories combined 5. Increasing contribution from capital-light, high-return businesses 50 60 % of Group income 20 20 30 40 40 10 10 42 39 0 15 16 17 18 19 1 Wealth management income comprising Treasures, TPC and PB ☑DBS 20 20 Wealth Management¹ Global Transaction Services Treasury customer sales 21 221 22 15#166. Scaling our India franchise XDBS Income (S$m) Cost to Income (%) Return on Equity (%) 183 551 86 78 (3) 5 2017 2022 2017 2022 2017 2022 Expanded network to >500 branches Full-service platform, similar to any local bank Leveraging digital capabilities and ecosystem partnerships to capture high-growth Consumer and SME segments Surojit SHOME Country Head, India 230pm Presentation Scaling in growth markets: India deep-dive 16#17Agenda Overview Overview Group Financials Closing Remarks Technology Capabilities New Way of Working Credit Risk Management Enablers Powering the future of banking with Data & Al Streamlining customer & employee journeys via workflows & workbenches Businesses Consumer & SME Private Banking GTS Leveraging open Enabling growth for businesses through & growth markets banking to democratise wealth solutions ☑DBS Presentation Showcases digital transformation T&M India Transforming personalised services-at-scale with Digimarkets 17#18Disclaimer Important notice This presentation has been prepared by DBS and is solely for information purposes only and for your use, and on the basis of your acceptance of this disclaimer and does not purport to be a complete description of all material terms. This presentation is not a prospectus or other offering document under any law and should not be treated as offering material of any sort. This presentation may not be copied, distributed, reproduced or passed on, directly or indirectly, in whole or in part, or disclosed by any recipient, to any other person (whether within or outside such person's organisation or firm) or published, directly or indirectly, in whole or in part, for any purpose or under any circumstances. In particular, the distribution of this presentation in certain jurisdictions may be restricted by law and persons into whose possession this presentation comes should inform themselves about, and observe, any such restrictions. Failure to comply with this restriction may constitute a violation of applicable securities laws. This presentation, and any other information presented or discussed in connection therewith (collectively with any other documentation referencing or memorialising any of the foregoing, the "Information"), does not purport to be all-inclusive or to contain all of the Information that an investor may desire. The recipients of the Information contained in this presentation should not use this Information to acquire or sell, or attempt to acquire or sell, for themselves or for a third party, either directly or indirectly, any securities of the DBS Group. The presentation has not been and will not be independently verified, and no representation or warranty, express or implied, is made or given by or on behalf of DBS. In all cases, interested parties should conduct their own investigation and analysis of the Information. Neither the DBS Group, any of its related corporations, or their respective agents, directors, officers, employees, advisers or representatives makes any representation or warranty (express or implied) herein or otherwise as to the accuracy or completeness of any of the Information, and none of the foregoing shall have any liability for any representations (express or implied) contained in, or for any omissions from, any Information. No representation or warranty, either expressly or implied, is made as to, and no reliance should be placed on, the accuracy, completeness or fairness of the Information or opinions contained in this presentation and no responsibility or liability is assumed by any such persons for any such information or opinions or for any errors or omissions. The Information contains data that may no longer be complete or current, and all Information presented or contained in this presentation is subject to verification, correction, completion and change without notice. In giving this presentation, none of DBS Group, any of its related corporations, or their respective agents, directors, officers, employees, advisers or representatives undertakes any obligation to amend, correct or update this presentation or to provide the recipient with access to any additional Information that may arise in connection with it. The Information contains data regarding past performance, such past performance is not indicative of future performance which may differ materially from those contained in this presentation. This presentation does not constitute or form part of, and should not be construed as, any offer, invitation or recommendation to purchase, sell or subscribe for any securities in any jurisdiction and neither the issue of the Information nor anything contained herein shall form the basis of or be relied upon in connection with, or act as an inducement to enter into, any investment activity. This presentation contains selected information about the activities of the DBS Group as at the date of this presentation. This presentation does not purport to contain all of the Information that may be required to evaluate any investment in DBS Group or any of its securities and should not be relied upon to form the basis of, or be relied on in connection with, any contract or commitment or investment decision whatsoever. This presentation is intended to present background information on the DBS Group, its business and the industry in which it operates and is not intended to provide complete disclosure upon which an investment decision could be made. Any decision to invest should be made solely on the basis of information contained in the offering documentation published in relation to such offering. The merit and suitability of an investment in DBS Group or any of its securities should be independently evaluated and any person considering such an investment is advised to obtain independent advice as to the legal, tax, accounting, financial, credit and other related advice prior to making an investment. To the extent available, the data contained in this presentation has come from official or third party sources. Third party industry publications, studies and surveys generally state that the data contained therein have been obtained from sources believed to be reliable, but that there is no guarantee of the accuracy or completeness of such data. While DBS believes that each of these publications, studies and surveys has been prepared by a reputable source, DBS has not independently verified the data contained therein. In addition, certain of the data contained in this presentation come from DBS' own internal research and estimates based on the knowledge and experience of DBS' management in the market in which the DBS Group operates. While DBS believes that such research and estimates are reasonable and reliable, they, and their underlying methodology and assumptions, have not been verified by any independent source for accuracy or completeness and are subject to change without notice. Accordingly, undue reliance should not be placed on any of the data contained in this presentation. The DBS Group does not undertake to provide any additional information or to remedy omissions in or from this presentation. If certain risks and uncertainties materialise, or if certain underlying assumptions prove incorrect, the DBS Group may not be able to achieve its financial targets and strategic objectives. The DBS Group does not intend, and does not assume any obligation, to update industry information set forth in this presentation. 18#19Disclaimer Forward-looking statements This presentation includes forward-looking statements ("Forward-Looking Statements"), including statements made orally by DBS' management. These Forward-Looking Statements are or will be based upon numerous assumptions regarding the DBS Group's present and future business strategies and the environment in which the DBS Group will operate in the future and include such words as "intends", "aims", "forecasts", projects", "anticipate", "estimates", "should", "will", "expects", plans" or similar expressions. Such Forward-Looking Statements are not guarantees of future performance as actual events are difficult to predict and involve inherent known and unknown risks, uncertainties and contingencies because they relate to events and depend on circumstances that may or may not occur in the future, and may cause the actual results, performance or achievements of the DBS Group to differ materially from those expressed or implied by such Forward-Looking Statements. These Forward-Looking Statements are statements regarding the DBS Group's intentions, beliefs or current expectations concerning, among other things, the DBS Group's results of operations, financial condition, liquidity, prospects, growth, strategies and the industry in which the DBS Group operates. Many of these risks and uncertainties relate to factors that are beyond the DBS Group's ability to control or estimate precisely, such as future market conditions, currency fluctuations, the behaviour of other market participants, the actions of regulators and other factors such as the DBS Group's ability to continue to obtain financing to meet its liquidity needs, changes in the political, social and regulatory framework in which the DBS Group operates or in economic or technological trends or conditions. Forward-Looking Statements that reference past trend or activities should not be taken as a representation that such trends or activities will necessarily continue in the future. Past performance should not be taken as an indication or guarantee of future results, and no representation or warranty, express or implied, is made regarding future performance. All Forward- Looking Statements included are or will be based on information available on the date hereof or the date of presentation or discussion and none of the DBS Group, or its respective affiliates, agents or representatives undertake any obligation to update or revise any Forward-Looking Statements, whether as a result of new information, future events or otherwise, and expressly disclaim any obligation or undertaking to release any updates or revisions to these Forward-Looking Statements to reflect any change in the DBS Group's expectations with regard thereto or any change in events, conditions or circumstances on which any statement is based after the date of this presentation or to update or to keep current any other information contained in this presentation. Accordingly, undue reliance should not be placed on the Forward-Looking Statements, which speak only as of the date of this presentation. Accordingly, there can be no assurance that any estimated returns or projections can be realised, that any Forward-Looking Statements will materialise or that actual returns or results will not be materially lower than those that may be presented or discussed. By attending the meeting where this presentation is made or by receiving and using this presentation and/or accepting a copy of this presentation, you acknowledge and represent to the DBS Group, and agree to be bound by the foregoing limitations in this presentation. The Information and the opinions contained in this presentation is subject to change without notice. 19

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