#1Corporate Presentation cotiza en 1Q14 Bolsa Mexicana GENTERA GENTERA HEN#2Disclaimer This presentation is not an offer to sell, or a solicitation of an offer to buy any interest in any security or investment product. Such offer or solicitation may only be made by means of delivery of an offering memorandum, which will contain a description of the material terms (including risk factors, conflicts of interest, fees and charges and tax aspects) relating to such security or investment product and will contain detailed information about the company and management, as well as financial statements. The information contained herein is confidential and may not be reproduced in whole or in part to third parties without the prior written consent of GENTERA (Gentera S.A.B. de C.V.) This presentation contains information which has been provided by a number of sources, while the information herein is believed to be reliable, no representation is made herein by or on behalf of Compartamos as to the accuracy or completeness of such information. In addition, the results of certain financial models are contained herein. No representation or warranty is made by Compartamos as to the reasonableness or completeness of such assumptions, estimates, projections, hypothetical performance analysis or as to any other financial information contained in such models. Actual results may vary, perhaps materially, from the results contained herein. Nothing contained herein shall constitute any representation or warranty as to future performance. Note: All Figures in Financial Statements are expressed in Mexican Pesos (Million) 2#3Index a) 1) GENTERA's Overview Values, Strategy b) Corporate Governance c) History and Corporate Structure d) Highlights and Market Distribution e) Potential Market and Products 2) Growth & Profitability a) Clients b) Portfolio & NPL's c) ROAA & ROEE d) Efficiency Ratio 3) a) GENTERA b) Financial Information Compartamos Banco (Mexico) c) Compartamos Financiera (Peru) d) Compartamos SA (Guatemala) 4) Contacts 3 4 19 26 41 Yastás#4A Group that Generates Social, Economic and Human Value We are a group of companies committed to eradicating financial exclusion at the Base of the Pyramid in the Americas, aspiring to generate social, economic and human value for people through financial inclusion. Social Value: Building to offer inclusion opportunities to the greatest number of people in the shortest amount of time possible, sharing these benefits with the communities in which we work. Economic Value: Building innovative, efficient and profitable business models which everyone can benefit from. Human Value: Placing our trust in people, in their ability to develop and fulfill their potential, and through financial education use financial services to their advantage. 1. We have a people-focused philosophy 2. We provide financial education 4 Social Model Human value Business Mission sanjen апрел value#5Strategy Growth Reaffirming the growth of Women "Group" Credit, and accelerating the growth of Merchant Credit and Individual Credit and exporting our business model abroad, working on satisfying customers necessities. Loyalty Diversifying our business lines in savings and insurance products, promoting "Additional Credit" and "Improvement Credit", offering quality in everything we do to provide a better service to our customers Efficiency Leadership Making more with less, optimizing and assuring the quality in our process, working with state of the art technology. Living our Mystic/Philosophy by developing and reinforcing the leadership of employees. Focusing on an excellent service of high quality, strengthening our position. 5#6Corporate Governance Board of Directors Codes 6 Independent, non- shareholders Internal Code of Conduct, based in best practices 3 Managers and shareholders 4 Shareholders, non- managers Code of Ethics of great importance GENTERA is part of "Círculo de Empresas de la Mesa Redonda Latinoamericana de Gobierno Corporativo". This forum is conformed by 20 Latinamerican companies, and has the support of the OCDE, IFC and the Global Forum fo Corporate Governance. 6#7Corporate Structure Compartamos Banco Tu especialista en microfinan GENTERA ATERNA Compartamos tamo Compartamos Nos aseguramos de acompañante, siempre. Tu especialista en microcréditos Financiera The companies that integrate GENTERA are: • Banco Compartamos (Mexico).- Leader of the microfinance industry in the region. ⚫ Financiera Compartamos (Peru).- Offers microcredit, microinsurance and savings. ⚫ Compartamos S.A. (Guatemala).- With microcredit products. • Aterna (Guatemala-Mexico-Peru).- Industry leader in microinsurance products. • Yastás (Mexico).- Correspondent network manager. • Fundación Gentera.- Develops innovative and disruptive models of health and education with high social impact. 7 llegas, pagas y Yastás. میشه Fundación GENTERA#8History GENTERA number of clients Number of clients Banco Compartamos Number of clients Compartamos Financiera History started in September 1st 1990. • 2011, Started operations in Peru 2011, Compartamos SA started operations in Guatemala 2012, Yastás 2013, ATERNA >Incorporated to the MSCI >COMPARC Exchange offer › Transformed into a Group as a Holding Company > Incorporated to the IPC 1,961,995 GENTERA 2,840,979 December 24 2010; The Holding Company was established > First debt issuance 1,155,850 838,754 >IPO › Transformed into a Bank > "Best Place to Work" Award > IDB Microfinance Award > Insurance starts 616,528 > Diversified lines of credit 309,627 > Incorporated as a SOFOL >IFC Investment 64,141 1990 2000 2001 2002 2003 2004 2005 2006 7 2007 2008 2009 2010 2011 2014#9Highlights GENTERA GENTERA: 2,840,979 clients 9,482,809 shares repurchased as of 1Q14 Compartamos Banco (Mexico) 2,557,418 Clients as of March 2014 & 527 Service Offices Global Rating S&P: 'BBB/A-2' National scale ratings: S&P: 'mxAAA ; Fitch: 'AA(mex)' Compartamos Financiera (Peru) Compartamos S.A. (Guatemala) 212,162 Clients as of March 2014 50 Branches Credito Mujer product currently serves 54,605 clients 71,399 Clients as of March 2014 28 Service Offices offering Credito Mujer product 6#10Market Distribution % Total Loan Portfolio and Average Ticket Clients per subsidiary Ps 19,711 1.0% Ps 3,000 19.6% 79.4% ■Mexico ■ Peru Guatemala Ps 6,638 7.5% 2.5% 90.0% ■Mexico ■Peru ■Guatemala 2,840,979 Clients Mexico has an opportunity to serve more clients in C segment 10 10#11Potential Market for Working Capital Loans Mexico A/B Opportunity Consumer Loans C *Working Capital Loans Mexico E New Competitors Guatemala Traditional A/B Banks C Peru Guatemala Great Opportunities C & D E 11 Competitors A/B C Peru D Opportunity E#1220,000 17,500 Group and Individual Loans Distribution BANCO COMPARTAMOS, S.A. I.B.M. 2,497 15,000 2,559 24.8% 118 2,261 103 1,597 1,853 12,500 159 1,444 1,518 19.8% 3,267 175 2,784 10,000 1,739 659 1,041 7,500 75.2% 5,000 8,489 9,284 9,148 9,496 180.2% 2,500 Dec-12 Dec-13 1Q14 Dec-11 ■C. Crece y Mejora Individual ■C. Adicional Methodology* ■C. Individual ■C. Comerciante ■C. Mujer Group Methodology 12 GENTERA Guatemala, Mexico and Peru 38.4% 8,211 13,161 61.6% ■Group Methodology Individual Methodology#13Group and Individual Loans Mexico General Characteristics Group Loan "Credito Mujer" > Groups form 10 to 50 women > Personal credits > Group guarantee > Working capital loan > Clients are automatically life insured at not cost (1) Additional to the debt extinction in case of death Additional Loan > Working capital loan > Second loan offered simultaneously to Crédito Mujer clients > Clients must have completed 1 cycle under Crédito Mujer and must have a current loan of at least PS. 3,500 Improvement Loan > Credit to maintain or improve the client's house > To clients within 2 cycles in Crédito Mujer > Personal credit > Personal guarantee Life Insurance(1) > To clients in Crédito Mujer > Up to 7 modules > No age limit > No medical restrictions > New benefits included Loan size "Average Ticket" Maturity Ps. 3,500 to Ps. 30,000 "Ps 5,187" > 16 weeks > Ps. 1,050 to Ps. 6,000 "Ps 1,803" > 4 to 11 weeks; Maturity should equal that of Group Loan (W) Contribution to Total Loan Portfolio Contribution to Total Number of Clients NPLs/Total Loan rank per product > 55.9% > 0.7% > Ps. 8,000 to Ps. 30,000 "Ps 8,141" > Ps. 10,000 to Ps. 100,000 > 6 to 24 months > 19 weeks > 14.7% > N/A > 71.6% > 2.6% > 12.0% > 62.2% • 1.77% 1) Banco Compartamos insures its clients with third parties 1.55% 13 3.81% • N/A#14Group and Individual Loans Mexico General Characteristics Loan size "Average Ticket" Crédito Comerciante Loan > Working capital loan > Mainly in urban areas with less social cohesion > Group of 4 to 20 members (men and women) > Group guarantee > Personal loan > Ps. 6,000 to Ps. 40,000 "Ps. 5,615" Personal Loan > Working capital loan > Fixed assets and investments > Mainly in urban areas with less social cohesion > Personal guarantee Integral Life Insurance (2) > For clients of urban products and their spouse > Covers decease, terminal illness and total or permanent inability > No medical restrictions > Ps. 10,000 to Ps. 100,000 "Ps. 13,637" > Ps. 50,000, Ps. 100,000 or Ps. 150,000 Maturity Contribution to Total Loan Portfolio > 5 to 8 months > 19.3% Contribution to Total Number of Clients > 6 to 24 months > 9.4% > 22.8% > 4.6% NPLs/Total Loan • 3.45% rank per product 2) Banco Compartamos insures its clients with third parties 8.05% 14 > 1 year > N/A > 14.3% N/A#15Business Flow - Mexico Promotion > Identify clients > Give information > Loan application Evaluation > Create the dossier > Check the credit bureau > Prevent over debt Repeat Loans > Clients with good behavior > Larger Credit lines > Access to other products Disbursement > Save 5% of the requested loan > Payment order Reimbursement > Weekly visit > Monitor behavior of the client Banks/ Correspondent Network* Loan officer incentives are based on their portfolio asset quality and number of clients. Supermarket; Convenience Stores, etc. 15#16Business Flow - Peru Promotion > Identify clients Evaluation > Affordability client analysis >Credit bureau Disbursement > Cash at Compartamos Financiera branches Repeat loans > Clients with good credit behavior >Access to larger amounts and other credit products Reimbursement > Monitor clients behavior >Payments at Compartamos Financiera branches 16#17YASTÁS (Correspondent Network) ■ Around 3,300 affiliates Over 900 affiliates can execute financial transactions Presence in 4 Mexican States: Veracruz, Chiapas, Puebla and Estado de Mexico Fees "Ahorro dinero en transporte pago aquí CRE Magy Yastás. mis servicios y muches inds Yastás C. 900 NIP <-000 =9000 17 Yastás Yostás Wounde POS 000 OK 0000#18ATERNA (Microinsurance broker) ° ° ° Insurance Industry Insurers Reinsurers Assistance Services Providers CNSF Product Registration O Compliance with industry regulations Assume the risk covered ATERNA Nos aseguramos de acompañarte, siempre. ° о ATERNA Market Knowledge Management and •Definition of IT needs •Development of value offer Operation •Operating flows Distribution Channels ● Product Promotion O Collection Starts claims process Implementation (pilot test) •Training ●Incentive models ●Definition of Monitoring and Control •Operation Reports •Service Level Agreements Indicators 18#19Growth and Profitability GENTERA#20Clients GENTERA (thousand) 2,760 2,819 2,841 2,688 2,755 1Q13 Peru 2Q13 3Q13 4Q13 1Q14 212,162 198,362 180,713 161,592 141,695 1Q13 2Q13 3Q13 4Q13 1Q14 GENTERA 20 20 Banco (thousand) 2,540 2,576 2,557 2,492 2,489 1Q13 Guatemala 2Q13 3Q13 4Q13 1Q14 71,399 67,882 62,596 58,220 54,798 1Q13 2Q13 3Q13 4Q13 1Q14#21Total Portfolio - NPL % GENTERA (Ps. million) 21,371 20,435 20,686 20,706 19,607 Banco (Ps. million) 17,041 16,843 16,975 16,377 16,447 4.10% 4.20% GENTERA 4.16% 4.29% 3.58% 3.64% 3.12% 3.25% 1Q13 2Q13 Peru (Ps. million) 3Q13 4Q13 1Q14 4,182 4,045 3,670 3,254 3,091 2.89% 2.98% 1Q13 2Q13 3Q13 4Q13 1Q14 Guatemala (Ps. million) 214.2 189.3 153.0 139.0 140.2 4.28% 4.24% 4.50% 4.69% 3.77% 4.34% 3.62% 3.33% 3.94% 4.00% 1Q13 2Q13 3Q13 4Q13 1Q14 Banco Compartamos changed its write-off policy in 4Q13 · (from 270 days to 180 days) 21 24 1Q13 2Q13 3Q13 4Q13 1Q14#22NIM (%) GENTERA 52.4% 52.8% 53.1% Banco 55.2% 54.2% 1Q13 2Q13 3Q13 4Q13 1Q14 Peru 23.4% 22.6% 22.2% 21.3% 20.8% 1Q13 2Q13 3Q13 4Q13 1Q14 GENTERA 22 22 60.9% 60.5% 60.7% 65.9% 63.6% 1Q13 2Q13 3Q13 4Q13 1Q14#23Assets - ROAA GENTERA Banco 20,286 26,228 25,837 24,854 25,362 23,657 19,497 19,042 18,684 18,538 13.1% 12.2% 16.2% 11.0% 13.0% GENTERA 10.8% 8.1% 9.0% 9.7% 8.8% 1Q13 2Q13 3Q13 4Q13 1Q14 Peru 4,406 4,273 3,490 3,985 7.4% 3,320 2.4% 2.9% 0.5% 2.3% 1Q13 2Q13 3Q13 4Q13 1Q14 Assets in Ps. Million ROAA: (Net Income/ Average Assets) 23 23 1Q13 2Q13 3Q13 4Q13 1Q14 GLORIA LECHE JON TICOS#24Equity -ROAE GENTERA Banco 30.7% 25.7% 26.9% 22.1% 23.0% 32.9% 31.9% 30.0% 44.4% 35.6% 9,074 9,203 7,255 9,522 8,686 8,943 7,345 6,637 7,023 7,571 GENTERA 1Q13 2Q13 3Q13 4Q13 1Q14 Peru 543 467 442 420 415 19.3% 3.9% 26.3% 20.3% 22.5% 1Q13 2Q13 3Q13 4Q13 1Q14 Equity in Ps. million ROAE: (Net Income / Average Equity) 24 24 1Q13 2Q13 3Q13 4Q13 1Q14#25Efficiency Ratio GENTERA 68.5% 66.7% 65.5% 65.8% 63.1% 1Q13 2Q13 3Q13 4Q13 1Q14 Peru 78.1% 92.5% 80.7% 72.7% 63.6% 1Q13 2Q13 3Q13 4Q13 1Q14 Efficiency Ratio: Operating Expenses / Net Operating Revenues GENTERA 25 Banco 64.6% 64.4% 63.8% 60.7% 59.3% 1Q13 2Q13 3Q13 4Q13 1Q14#26Financial Information 1Q14 GENTERA#27Summary GENTERA GENTERA % Change 1Q14 1Q13 4Q13 Annual Clients 2,840,979 2,688,133 2,754,860 5.7% Portfolio * 21,371 19,607 20,706 9.0% Quarter 3.1% 3.2% Net Income * 621 509 697 22.0% -10.9% NPLs/Total Portfolio 3.25% 3.64% 3.12% -0.4 pp 0.1 pp ROA 9.7% 8.8% 10.8% 0.9 pp -1.1 pp ROE 26.9% 23.0% 30.7% 3.9 pp -3.8 pp NIM 55.2% 52.4% 54.2% 2.8 pp 1.0 pp Efficiency Ratio 66.7% 63.1% 68.5% 3.6 pp -1.8 pp Capital / Total Assets 36.9% 38.4% 35.3% -1.5 pp 1.6 pp Average Loan (Ps.) 7,522 7,294 7,516 3.1% 0.1% Employees 19,224 Service Offices 605 18,493 567 19,339 4.0% -0.6% 577 6.7% 4.9% *Portfolio and Net Income are expressed in millions of Mexican Pesos. Mexico Peru Summary 1Q14 Clients 2,557,418 Portfolio (Millions of pesos) 16,975 A vs 1Q13 2.6% 3.7% 1Q14 212,162 4,182 A vs 1Q13 49.7% Guatemala 1Q14 A vs 1Q13 71,399 30.3% 35.3% 214 54.1% ROAA 13.1% 0.13 pp 7.4% 5.00 pp 4.2% 9.22 pp ROAE 35.6% 2.65 pp 63.4% 44.13 pp 4.5% 9.67 pp NIM 65.9% 4.93 pp 23.4% 2.53 pp 58.3% 17.04 pp NPL 2.98% -0.60 pp 4.34% 0.40 pp 3.33% -0.28 pp Write-offs (millions of pesos) 347.0 Coverage Ratio 151.4% 144.4% -8.41 pp Employees 16,817 3.1% Service Offices 527 5.0% 28.8 179.2% 1,905 50 32.7% -42.94 pp 8.9% 4.0 292.2% 111.8% 502 -8.30 pp 28.2% 28 14.4% 7.7% 1) Employees in Mexico include: Banco Compartamos, ATERNA and YASTAS. 27 22#28Balance Sheet GENTERA GENTERA % Change % Change 1Q14 1Q13 4Q13 1Q13 4Q13 Cash and other investments 2,202 2,224 -1.0% 2,533 -13.1% Derivatives Total performing loans Non-performing loans 20,676 695 18,893 9.4% 20,061 3.1% 714 -2.7% 645 7.8% Total loan portfolio 21,371 19,607 9.0% 20,706 3.2% Allowance for loan losses 1,101 1,215 -9.4% 1,228 -10.3% Loan portfolio, net 20,270 18,392 10.2% 19,478 4.1% Other accounts receivable 535 729 -26.6% 468 14.3% Fixed assets 947 837 13.1% 976 -3.0% Other asssets 1,173 746 57.2% 1,192 -1.6% Goodwill 710 729 -2.6% 715 -0.7% Total assets 25,837 23,657 9.2% 25,362 1.9% Deposits 758 1,256 -39.6% 704 7.7% Long Term Debt Issuance 8,531 6,552 30.2% 8,537 -0.1% Interbank loans 5,331 4,953 7.6% 5,981 -10.9% Other accounts payable 1,695 1,822 -7.0% 1,197 41.6% Total liabilities 16,315 14,583 11.9% 16,419 -0.6% Capital stock 4,764 4,629 2.9% 4,764 0.0% Premium on sale of stock Capital reserves Retained earnings 762 692 898 -15.1% 763 -0.1% 602 15.0% 731 -5.3% 2,470 2,216 11.5% 207 N/C Cumulative effect adjusment 40 52 -23.1% 43 -7.0% Net income for the year 614 508 20.9% 2,264 -72.9% Participation (in net income) from controlling company Participation (in net income) from non-controlling comp 9,342 8,905 4.9% 8,772 6.5% 180 169 6.5% 171 5.3% Total stockholders' equity 9,522 Total liabilities and stockholders' equity 25,837 9,074 23,657 4.9% 9.2% 8,943 25,362 6.5% 1.9% * Figures expressed in Mexican pesos (millions) 28#29Income Statement GENTERA GENTERA % Change % Change 1Q14 1Q13 4Q13 1Q13 4Q13 Interest income Interest expense 3,346 2,932 14.1% 3,346 0.0% 208 201 3.5% 213 -2.3% Net Interest Income 3,138 2,731 14.9% 3,133 0.2% Provisions for loan losses 255 372 -31.5% 487 -47.6% Net interest income after provisions 2,883 2,359 22.2% 2,646 9.0% Commissions and fee income 195 141 38.3% 213 -8.5% Commissions and fee expense 156 128 21.9% 161 -3.1% Trading gains (losses) Other operating income (expense) 3 (31) N/C 16 -81.3% Operating Expenses 1,952 1,477 32.2% 1,859 5.0% Net operating income 973 864 12.6% 855 13.8% Total income before income tax 973 864 12.6% 855 13.8% Income tax Current Deferred Net income Participation (in net income) from controlling company Participation (in net income) from non-controlling company 422 372 13.4% 106 298.1% (70) (17) N/C 52 N/C 621 509 22.0% 697 -10.9% 614 508 20.9% 727 -15.5% 7 1 N/C (30) N/C 29 29#30Summary BANCO COMPARTAMOS, S.A. I.B.M. Compartamos Banco Tu especialista en microfinanzas % Change 1Q14 1Q13 4Q13 Annual Quarter Clients 2,557,418 Portfolio 16,975 Net Income 618 2,491,640 16,377 581 2,488,616 16,447 2.6% 2.8% 3.7% 3.2% 788 6.4% -21.6% NPLs / Total Portfolio 2.98% 3.58% 2.89% -0.60 pp 0.09 pp ROA 13.1% 13.0% 16.2% 0.13 pp -3.07 pp ROE 35.6% 32.9% 44.4% 2.65 pp -8.78 pp Efficiency Ratio 64.4% 59.3% 64.6% 5.10 pp -0.19 pp ICAP 29.6% 33.4% 27.8% -3.78 pp 1.82 pp Capital / Total Assets 38.1% 39.6% 35.5% -1.52 pp 2.58 pp Average Loan per Client 6,638 6,573 6,609 1.0% 0.4% Employees 16,684 16,126 16,935 3.5% -1.5% Service Offices 527 502 507 5.0% 3.9% * Portfolio and Net Income expressed in Mexican pesos (millions) 30 30#31Balance Sheet BANCO COMPARTAMOS, S.A. I.B.M. Compartamos Banco Tu especialista en microfinanzas 1Q14 1Q13 % Change Annual % Change 4Q13 Quarter Cash and other investments Related parties Total performing loans Non-performing loans 845 1,175 50 16,469 506 15,790 587 -28.1% N/C 4.3% 1,115 -24.2% 0.0% 15,971 3.1% -13.8% 476 6.3% Total loan portfolio 16,975 16,427 3.3% 16,447 3.2% Allowance for loan losses 766 938 -18.3% 877 -12.7% Loan portfolio, net Other accounts receivable Fixed assets Other asssets Total assets 16,209 15,489 4.6% 15,570 4.1% 344 685 -49.8% 389 -11.6% 621 597 4.0% 648 -4.2% 1,023 592 72.8% 962 6.3% 19,042 18,538 2.7% 18,684 1.9% Deposits 36 623 -94.2% 39 -7.7% Long Term Debt Issuance 8,532 6,552 30.2% 8,537 -0.1% Interbank loans 2,268 2,742 -17.3% 2,884 -21.4% Other accounts payable 951 1,276 -25.5% 587 62.0% Total liabilities 11,787 11,193 5.3% 12,047 -2.2% Capital stock 497 480 3.5% 497 0.0% Capital reserves Retained earnings Net income for the year Total stockholders' equity 487 487 0.0% 487 0.0% 5,653 5,797 -2.5% 3,157 79.1% 618 581 6.4% 2,496 -75.2% 7,255 Total liabilities and stockholders' equity 19,042 7,345 18,538 -1.2% 6,637 9.3% 2.7% 18,684 1.9% 31#32Income Statement BANCO COMPARTAMOS, S.A. I.B.M. Compartamos Banco Tu especialista en microfinanzas % Change % Change 1Q14 1Q13 4Q13 Annual Quarter Interest income Interest expense 2,970 2,666 11.4% 3,003 -1.1% 138 143 -3.5% 145 -4.8% Net Interest Income 2,832 2,523 12.2% 2,858 -0.9% Provisions for loan losses 236 319 -26.0% 423 -44.2% Net interest income after provisions 2,596 2,204 17.8% 2,435 6.6% Commissions and fee income 120 92 30.4% 208 -42.3% Commissions and fee expense 84 86 -2.3% 89 -5.6% Other operating income (expense) (7) (7) N/C (25) N/C Operating Expenses 1,690 1,306 29.4% 1,633 3.5% Net operating income 935 897 4.2% 896 4.4% Income tax Current Deferred Net income Figures expressed in Mexican pesos (millions) 369 351 5.1% 88 319.3% (52) (35) N/C 20 N/C 618 581 6.4% 788 -21.6% 32#33NPLs & Allowance for Loan Losses NPL's by Product BANCO COMPARTAMOS, S.A. I.B.M. NON PERFORMING LOANS BY PRODUCT 1Q14 1Q13 4Q13 PRODUCT TOTAL PORTFOLIO NPL NPL RATIO WRITE-OFFS TOTAL PORTFOLIO NPL NPL RATIO WRITE-OFFS TOTAL PORTFOLIO NPL NPL RATIO WRITE-OFFS C. Mujer 9,496 168 C. Comerciante 3,267 113 1.77% 3.45% 100 72 10,114 297 2.93% 64 9,149 158 2,049 106 5.17% 23 2,784 108 1.72% 3.91% 226 107 Subtotal Grupal 12,763 281 2.20% 172 12,163 403 3.31% 87 11,933 266 2.23% 333 C. Individual 1,597 128 8.05% 92 1,615 63 3.92% 17 1,853 112 6.06% 145 C. Adicional 118 2 1.55% 2 162 7 4.49% 2 102 3 2.50% 4 C. Crece y Mejora 2,497 95 3.81% 81 2,437 114 4.67% 36 2,559 95 3.70% 141 Subtotal Individual 4,212 225 5.36% 175 4,214 184 4.38% 55 4,514 210 4.64% 290 TOTAL 16,975 506 2.98% 347 16,377 587 3.58% 142 16,447 476 2.89% 623 * Figures expressed in Mexican pesos (millions) Allowance for Loan Losses 1Q14 1Q13 4Q13 Risk %Allowance Balance Allowance %Allowance Balance Allowance %Allowance A-1 0.5% 12,193 63 0.5% 11,204 52 A-2 2.3% 195 4 2.3% 514 12 B-1 3.6% 123 4 3.4% 74 B-2 4.5% 2,577 117 4.5% 53 B-3 5.5% 505 28 5.7% 183 10 22320 0.5% 2.2% Balance 11,189 367 Allowance 55 8 3.4% 33 1 4.5% 19 1 5.7% 201 11 C-1 6.8% 475 32 6.7% 2,423 162 6.7% 3,139 210 C-2 10.0% 107 11 9.7% 1,029 99 9.4% 633 60 D 23.0% 118 27 24.9% 122 30 25.3% 159 40 E 70.3% 682 479 73.0% 776 567 69.4% 706 490 Total 16,975 766 16,377 938 16,447 877 Coverage Ratio¹ 1.51 1.60 1.84 1Allowance for loan losses/Non-performing loans 33 Compartamos Banco Tu especialista en microfinanzas#34Funding BANCO COMPARTAMOS, S.A. I.B.M. 0.2% 3.6% 0.2% 38.0% 47.1% 47.1% 0.4% 3.1% 4.7% 2.7% 10.8% 8.1% 13.3% 42.5% 40.1% 36.7% 1Q14 Capital ■Multilateral 1Q13 4Q13 Development Banks Commercial Banks ■LT Debt ■Deposits Banco Compartamos has a diversified funding structure 34 Compartamos Banco Tu especialista en microfinanzas#35NPLs, Write offs & Coverage 7.0% 6.0% 5.0% 4.0% 3.0% 2.0% 1.0% BANCO COMPARTAMOS, S.A. I.B.M. Compartamos Banco Tu especialista en microfinanzas 2.50 2.00 4.5% 1.51 1.50 3.0% 1.00 0.50 0.69% 0.0% may-08 oct-08 mar-09 ago-09 ene-10 jun-10 nov-10 abr-11 sep-11 feb-12 jul-12 dic-12 may-13 oct-13 mar-14 % Allowance -% NPL % Write-offs Coverage Ratio* Banco Compartamos Coverage Ratio = 1.51 35#36Summary Compartamos Financiera (Peru). Change 1Q14 Summary 1Q14 1Q13 4Q13 vs 1Q13 Clients Portfolio Net income NPLs / Total portfolio ROA 212,162 141,695 198,362 49.7% 4,182 3,091 4,045 35.3% 80 20 30 292.1% 4.3% 3.9% 4.0% 0.40 pp 7.4% 2.4% 2.9% 5.00 pp ROE 63.4% 19.3% 26.3% 44.13 pp Efficiency ratio 63.6% 78.1% 72.7% -14.48 pp Capitalization Index 11.8% 11.4% 10.6% 0.39 pp Total stockholders' equity / Total Assets 12.3% 12.7% 10.9% -0.35 pp Average Loan per client 19,711 21,817 20,391 -9.7% Employees 1,905 1,749 1,782 8.9% Service offices 50 39 42 11 Peru figures are reported under Mexican GAAP. Portfolio and Net Income are expressed in Mexican pesos (millions) and with their corresponding FX for the quarter. Average Loan (Mexican pesos) Committed to Generate Human, Social and Economic Value 36 Compartamos Financiera#37Balance Sheet Cash and other investments Total performing loans Non-performing loans Compartamos Financiera (Peru). 1Q14 451.3 4,000.3 181.6 1Q13 % Change Annual 4Q13 399.5 2,969.5 13.0% 482.0 % Change Quarter -6.4% 34.7% 3,882.9 3.0% Total loan portfolio 4,181.9 122.0 3,091.4 48.9% 161.9 12.2% 35.3% 4,044.7 3.4% Allowance for loan losses 325.4 270.9 20.1% 342.8 -5.1% Loan portfolio, net 3,856.5 2,820.5 36.7% 3,702.0 4.2% Other accounts receivable 2.6 1.9 40.8% 1.1 139.0% Fixed assets 61.3 50.8 20.8% 58.1 5.6% Other assets 34.1 46.8 -27.2% 30.1 13.4% Total assets 4,405.9 3,319.5 32.7% 4,273.2 3.1% Deposits Long term debt issuance. 721.5 0.0 Interbank loans 3,062.6 Other accounts payable 79.1 Total liabilities 3,863.3 632.6 0.0 2,211.6 55.0 2,899.2 14.1% 664.6 8.6% 0.0 38.5% 43.8% 33.3% 3,096.5 45.4 3,806.5 -1.1% 74.4% 1.5% Capital stock Capital reserves Foreign exchange effect Retainded earnings 463.8 53.9 380.8 21.8% 380.8 21.8% 44.7 20.6% 44.6 20.9% -4.4 9.0 N/C -0.2 N/C Net income for the year Total stockholders' equity Total liabilities and stockholders' equity -50.7 80.0 -34.6 N/C -34.6 N/C 20.4 N/C 76.1 5.1% 542.6 4,405.9 420.3 3,319.5 29.1% 32.7% 466.7 4,273.2 16.3% 3.1% Soles - FX (End of period): Dollars Pesos MX - Dollars Pesos MX- Soles 1Q13 2.589 12.3612 4.7745 4Q13 2.795 13.0843 4.6813 1Q14 2.808 13.0549 4.6492 Peru figures are reported under Mexican GAAP Figures are expressed in Mexican Peso with its corresponding FX Source: Banco de Mexico and Banco Central de Peru 37 Compartamos Financiera#38Income Statement Compartamos Financiera (Peru). Compartamos 1Q14 1Q13 % Change Annual % Change 4Q13 Quarter Interest income Interest expense 328.1 70.6 241.7 35.7% 306.1 7.2% 59.8 18.1% 68.1 3.7% Net interest income 257.5 182.0 41.5% 238.1 8.2% Provisions for loan losses 13.5 50.8 -73.4% 59.0 -77.1% Net interest income after provisions 244.0 131.2 86.0% 179.1 36.2% Commissions and fee income 4.6 6.7 -30.3% 2.1 118.2% Commissions and fee expenses 2.0 0.3 N/C 2.1 -8.3% Trading gains (losses) 0.0 0.0 0.0 Other operating income (expense) 5.0 4.4 13.9% 6.1 -17.4% Operating expenses 160.1 110.9 44.4% 134.6 18.9% Net operating income 91.6 31.1 194.5% 50.5 81.3% Total income before income tax 91.6 31.1 194.5% 50.5 81.3% Income tax Current Deferred Net income 11.6 10.6 9.3% 22.9 -49.3% 0.0 0.1 N/C -2.2 N/C 80.0 20.4 292.1% 29.8 168.0% Soles - Pesos MX - Pesos MX - FX (Average): Dollars Dollars Soles 1Q13 2.5747 12.6439 4.9109 4Q13 2.7837 13.0213 4.6778 1Q14 2.8093 13.2344 4.7109 Peru figures are reported under Mexican GAAP Figures are expressed in Mexican Peso with its corresponding FX Source: Banco de Mexico and Banco Central de Peru 38 Financiera#39NPLs Breakdown Compartamos Financiera (Peru). NON PERFORMING LOANS BY CREDIT TYPE Compartamos Financiera 1Q14 1Q13 4Q13 PRODUCT TOTAL PORTFOLIO NPL NPL RATIO WRITE OFFS TOTAL PORTFOLIO NPL NPL RATIO WRITE OFFS TOTAL PORTFOLIO NPL NPL RATIO WRITE OFFS Commercial Microenterprise 1,543.43 82.76 5.36% 2,038.72 81.63 4.00% Consumption 599.56 17.24 2.88% Mortgage loan 0.20 0.00 0.00% TOTAL 4,181.91 181.63 4.34% 2.45 19.52 6.81 0.00 28.79 1,053.95 1,413.07 59.76 52.50 5.67% 3.72% 3.79 624.18 0.21 9.69 1.55% 3,091.42 0.00 121.95 0.00% 3.94% 14.21 3.65 0.00 21.66 1,498.94 2,029.12 70.05 4.67% 22.24 74.55 3.67% 22.30 516.48 0.21 17.29 3.35% 3.57 4,044.75 0.00 161.88 0.00% 4.00% 48.11 39 Compartaros#40Summary Compartamos S.A. (Guatemala) Compartamos Tu especialista en microcréditos % Change Summary 1Q14 1Q13 4Q13 Annual Quarter Clients 71,399 54,798 67,882 30.3% 5.2% Portfolio 214.2 139.0 189.3 54.1% 13.1% Net Income 3.2 (3.1) (3.4) N/C N/C NPLs/Total Portfolio 3.26% 3.62% 3.77% -0.36 pp -0.51 pp ROA 4.2% -5.0% -4.7% N/C 8.91 pp ROE Efficiency Ratio ICAP 4.5% -5.1% 89.1% 103.9% 89.4% 120.3% -4.9% N/C 9.42 pp 100.0% -14.79 pp -10.88 pp 98.8% N/C -9.42 pp Capital / Total Assets 92.3% 96.0% 95.4% -3.76 pp -3.11 pp Average Loan per Client 3,000 2,537 2,789 18.3% 7.6% Employees 502 439 483 14.4% 3.9% Service Offices 28 26 28 7.7% 0.0% Exchange rate as of March 31, 2014 from Quetzales to USD: 7.7278 Exchange rate as of March 31, 2014 from USD to MXP: 13.0549 Figures expressed in Mexican pesos. Portfolio and Net Income are expressed in million and with their corresponding FX for the quarter. Source: Banco de Guatemala and Banco de Mexico Committed to Generate Human, Social and Economic Value 40 40#41Beatriz Sánchez Covarrubias [email protected] Investor Relations (55) 5276 7250 ext. 7696 Enrique Barrera Flores [email protected] Investor Relations Officer (55) 5276 7379 Compartamos cotizo en ATERNA GENTERA Yastás Bolsa Mexicana GENTERA Empresa Sustentable Fundación GENTERA