#1Deliveroo FY 2021 Results presentation 17 March 2022 deliveroo#2Definitions & Basis of Discussion The following commentary includes discussion of statutory measures such as revenue and cash and cash equivalents, as well as alternative performance measures (APMS) such as gross transaction value (GTV), gross profit margin (as % of GTV) and adjusted EBITDA, as the business also uses these metrics to monitor and assess performance. A full list of APMs and their definitions can be found on page 37 in the Preliminary Results announcement. References to profitability in this presentation are to adjusted EBITDA unless otherwise stated. Adjusted EBITDA represents loss for the year before income tax charge/credit, finance costs, finance income, depreciation and amortisation, exceptional costs, exceptional income, legal and regulatory settlements and provisions, and share-based payments charge and accrued national insurance on share options. Adjusted EBITDA is considered to be a measure of the underlying trading performance of the Group and is used, amongst other measures, to evaluate operations from a profitability perspective, to develop budgets, and to measure performance against those budgets. EBITDA less capital expenditure and capitalised development costs is used as a further measure of underlying operating profitability of the business. Growth rates are year-on-year and in reported currency unless otherwise stated. Constant currency growth rates adjusts for period-to-period local currency fluctuations; the Group uses constant currency information because the Directors believe it allows the Group to assess consumer behaviour on a like-for-like basis to better understand the underlying trends in the business. On 29 November 2021, Deliveroo ceased operations in Spain. Spain has been classified as a Discontinued Operation in accordance with IFRS 5 and as such Spain is not included in continuing operations in 2020-21 (but is included in continuing operations for 2018-19). 2#3Contents }}{ 1. Overview 2. Business highlights 3. Financial performance 4. Path to profitability 5. Guidance 3#4Overview | Key takeaways 1 Strong year of growth, with full year Gross Transaction Value (GTV) up 70% YoY 2 Continued progress with Plus, Editions and Grocery 3 Robust financial position with £1.3 billion in cash & cash equivalents at 31 Dec 2021 4 2022 guidance: GTV growth in the range of 15-25% (at constant currency) and adjusted EBITDA in the range of (1.5)-(1.8)% as % of GTV 5 Outlining path to profitability: aim to reach adjusted EBITDA breakeven at some point during H2 2023 - H1 2024, with 4%+ adjusted EBITDA margin (as % of GTV) by 2026 GTV growth rate shown at constant currency. 4#5Overview | Relentless focus on all sides of our marketplace Highly engaged marketplace Consumers: 8.0 million average monthly active consumers in Q4 2021¹ Riders: 85% global rider satisfaction²2 across our network of >180,000 riders Restaurants: >148,000 partner sites³ after further growth during the quarter Grocers: >11,000 partner sites³ including continued expansion with major partners Orders: GTV: 2021 financial performance Gross profit: Adjusted EBITDA: 301m £6.6bn £497m £(131) m +73% YoY +70% YoY 7.5% of GTV (2.0)% of GTV GTV growth rate shown at constant currency. Notes: (1) MACs are monthly average for Q4. (2) Rider satisfaction figures average during Q4. (3) Restaurant and grocer figures refer to number of sites active in Dec 2021. 5#6Contents }}{ 1. Overview 2. Business highlights 3. Financial performance 4. Path to profitability 5. Guidance 6#7UKI I Strong growth and continued market share gains with seeds planted for future growth Orders m 72% 148 GTV £m 71% GTV growth rate shown at constant currency. 3,570 x% Year-on-year growth Gross Profit £m 9.3% 330 x% Segment Adjusted EBITDA £m % of GTV 2.6% 91 Continued to grow UK market share in a competitive environment, with UKI orders and GTV up 72% and 71% YoY, respectively UK population coverage expanded to 77% at end-2021 vs 53% at end-2020, planting the seeds for future growth 7#8International | Continued growth while improving broader consumer value proposition Orders m 74% 153 x% GTV £m 69% 3,061 Year-on-year growth Gross Profit £m Continuing operations; GTV growth rate shown at constant currency. 5.5% 167 Xx% Segment Adjusted EBITDA £m % of GTV (1.8)% (56) Strengthened our position across major cities in key markets such as Marseille and Rome Continued roll-out with key grocery partners such as Carrefour in France, Italy, Belgium; Casino and Picard in France, and Park N Shop in Hong Kong 8#9Plus I Increased order frequency across Plus programmes contributes to higher lifetime value versus PAYG¹ deliverooplus Average order frequency Note: (1) PAYG: Pay As You Go. GOLD SILVER (excluding subscription fee) PAYG Unit economics (£) SILVER Continued traction in Plus subscription programme Launched Silver tier designed for families in Q1 2021 3x increase in Plus subscribers globally, with UKI subscribers up 4x, since Dec-20 ● Higher frequency offsets any unit economics dilution, meaning Plus subscribers have a higher lifetime value than PAYG¹ 9#10Editions | Accelerated rollout of Editions, opening over 100 delivery-only kitchens in 2021 Number of Editions kitchens deliveroo H1'20 H2'20 H1'21 300+ H2'21 More than 300 kitchens globally, with over 100 kitchens opened in 2021 Accelerated rollout throughout the year, with nearly 70 kitchens opened in H2 Bringing brands like Dishoom, Five Guys, Shake Shack, Watami, Pierre Sang and Pho to new neighbourhoods Plan to continue to scale in 2022 and beyond 10#11On-demand grocery | Launched exciting new partnerships whilst increasing grocery share of total GTV to 8% On demand grocery GTV % of total H1 20: initial spike as lockdown initiated 1% H2 19 5% H1 20 6% H2 20 2021: sustained growth through expansion 7% H1 21 8% H2 21 Increased partner grocery sites from ~7,000 at end-2020 to over 11,000 at end-2021 Launched Deliveroo Hop partnerships with Morrisons and Waitrose in UK and Carrefour in Italy Grocery now accounts for 8% of total GTV in H2, up from 7% at H1 11#12On-demand grocery | Enhancing consumer app and experience 19:30 1 W Co-op 15-20 min Grocery Drinks ★ 4.7 (50+) 2.49 miles away Free delivery *Buy one get one free on marked items T&C apply Info £1.70 Deliver in 15-20 min Buy 1 get 1 free 1x Co Op 15 Refuse Sacks 75 Litre £2.50 Fairy Original Washing Up Liquid Green with LiftActio... [ Domestos Original Thick Bleach 750 ml Info Co-op 15-20 min Grocery Drinks 4.7 (50+)-2.49 miles away Free delivery 16 Deliver in 15-20 min. Christmas Gifting & Treats It's what we do Browse by category PAXO Christmas Essentials Christmas Drinks O Cheese & Wine Pairings Change Party Food > Bundles 19:30 1 Co-op Pink Lady Apples £3.15 Co-op Strawberries 227g €2.40 + 2 + Fruit Co-op Fairtrade Small Bananas E1.30 + Co-op Raspberries 125g €2.40 + View basket Co-op Green Seedless Grapes 500g £2.50 all Co-op Mange Chunks 250g £2.50 £2.55 2 12#13On-demand grocery | Partner app and operational improvements strengthening proposition 19:30 Busy mode deliveroo Accept now # 8771 6 items (E17.00) 1m left to accept # 8772 4 items (E10.00) 2m left to accept #8773 16 items (E37.00) 10m left to accept Rider waiting # 8770 2 items (£9.50) 86 Zaire H. is here Pren now V Now deliveroo Pickup in 20 min New order #18771 Print item list & Robin S. No cutlery Milk, Cheese & Yogurt Call customer Waitrose Duchy €1.50 Organic Semi-Skimmed Milk 1.1361 Accept order Close and accept later. X 19:30 # 8771 Milk, Cheese & Yogurt (1) 1x Waitrose Duchy Organic Semi-Skimmed Milk 1,1361 Fruit (6) 1x Waitrose British Straberries 320g Pickup in 20 min New order #8771 & Print item list Robin S. No cutlery Milk, Cheese & Yogurt Call customer Waitrose Duchy £1.50 Organic Semi-Skimmed Milk 1.1361 Accept order Close and accept later Order #1371 16 items Not started 75cl Picked items (0) Aisle 1 Champagne & Sparkling Wine 4 items 2 $ i Substitute Whispering Angel Côtes de Provence 75cl Aisle 2 Cakes & Tarts 2 items. Mr Kipling Mini Battenberg Cakes 5pcs 0:30 Leanne Roo [email protected] Waiting for a picker (1) # 1371-16 items Colleagues' orders (16) # 2462 15 items 5 min left #68219 items 8 min left. Did you mean? Try again Morrison's The Best Conegliano Prosecco 75cl 13#14Rider proposition | Deliveroo's flexible model is highly attractive to riders Total UK job vacancies¹ vs. Deliveroo's monthly active riders² in the UK in 2021 000s 82% 608 611 621 663 764 863 950 1,035 1,119 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Deliveroo's rider 84% retention³ stable throughout 2021 Total vacancies 1,184 1,214 1,247 for all UK sectors +105% since Jan-21 Nov Deliveroo's monthly active UK riders +36% since Jan-21 Dec Despite huge increase in employment vacancies, there remains high demand for flexible work, with number of monthly active riders increasing by 36% >11,000 weekly applicants and 82% retention in UKI Q4 2021 85% of riders globally are satisfied or very satisfied working with Deliveroo Enhanced protection (covering sickness and new parents since Q3 2021 in several markets) Notes: (1) 3-months rolling average of UK employment vacancies from ONS; x-axis shows average at the end of the period. (2) Number of UK riders who logged into the rider app in a given month. (3) % of riders who worked last month and who worked the prior month. 14#15Rider status | Key updates 非 LEGAL • June 2021: UK Court of Appeal confirmed for 4th time that Deliveroo riders are self-employed UK EU POLITICAL ● Dec 2021: European Union proposals on platform broadly in line with Deliveroo's current model and could provide welcome clarity on the tests to determine the status of platform workers • Dec 2021: Belgium Government adopted similar policy to EU proposal LEGAL Dec 2021: The Brussels Labour Court confirmed that Deliveroo offers self-employed work France POLITICAL ● Jul 2021: French Government introduced legislation to support self-employed platform workers; not considering reclassification to employment LEGAL • Apr 2021: Paris Court of Appeal confirmed that Deliveroo offers self-employment to riders. . Current: Challenges to historic model are ongoing and are being defended LEGAL Italy Dec 2021: Settled historic, sector-wide H&S investigation • Current: Various ongoing challenges (which are under appeal) Current: Trade union agreement recognises riders as self-employed 15#16Contents }{ 1. Overview 2. Business highlights 3. Financial performance 4. Path to profitability 5. Guidance 16#17Group | Strong year-on-year growth in both geographic segments Average monthly active consumers¹ m, global International UKI x% 4.6 2.2 2.4 2020 Year-on-year growth 7.5 3.7 3.8 2021 64% 64% 64% Orders m, global 174 88 86 2020 301 153 148 2021 Continuing operations; GTV growth rates are shown at constant currency. Note: (1) MACs are monthly average for 2021. 73% 74% 72% GTV £m, global 3,979 1,888 2,091 2020 6,631 3,061 3,570 2021 70% 69% 71% 17#18Group I Investments above gross profit to support future growth UK&I gross profit £m 11.1% 94 H1'20 x% 9.9% 124 H2'20 % of GTV Continuing operations 9.4% 166 H1'21 9.1% 164 H2'21 International gross profit Group gross profit £m £m 6.5% 53 H1'20 7.2% 77 6.1% - Q2'21 ---> Q3'21 margin decline - Q4'21 back in-line with Q2'21 - Q1'22 continued improvement H2'20 94 4.8% H1'21 73 H2'21 8.9% 147 H1'20 8.7% 201 H2'20 7.8% 260 H1'21 7.2% 237 H2¹21 • Step up in investments above gross profit to support future growth, e.g. selection and new consumer acquisition and retention • Reversal of benefits from higher basket sizes during COVID-related lockdowns CO 18#19Group I Increased investments to build long-term value Marketing and overheads £m half year 10.9% 174 H1'20 x% 7.7% 185 H2'20 % of GTV Continuing operations 8.8% 286 H1'21 10.2% 343 H2'21 Marketing and overheads £m full year 9.0% 359 2020 Overheads 9.5% 629 2021 Marketing • Increased investments to build long-term value, including in our engineering team, acquiring new consumers and building our brand equity and awareness • Lower investment in 2020 due to conservative capital allocation as a result of CMA investigation and initial COVID uncertainty 19#20Group | Higher adjusted EBITDA loss reflects investments to drive future growth and reversal of COVID lockdown benefits Adjusted EBITDA £m half year (1.6%) -27 H1'20 x% 0.7% 16 H2'20 % of GTV Continuing operations (0.8%) -26 H1'21 (3.2%) -106 H2'21 Adjusted EBITDA £m full year (0.3%) -11 Bridge from H1 to H2: £(23)m gross profit reduction £(57)m increase in M&O 2020 (2.0%) -131 2021 • Higher aggregate gross profit more than offset by increased investments in marketing and overheads to support future growth • Higher H2 2021 adjusted EBITDA loss reflects the second-half weighting of growth investments, as well as the reversal of benefits from higher basket sizes during COVID-related lockdowns 20#21Group | Healthy balance sheet and liquidity Cash and cash equivalents £m 379 Dec-20 1,122 Equity issuance proceeds ¹ (26) 184 Adj. EBITDA (25) Includes £132m positive impact related to share options exercised on IPO Change in Capex & Cap NWC Dev (8) Other cash movements 2 1,627 (106) (188) (34) Includes £(132)m reversal of H1 positive Jun-21 Adj. EBITDA impact related to share options exercised on IPO (8) Change in Capex & Cap Other cash movements 2 NWC Dev Notes: (1) Equity issuance proceeds excluding overallotment and net of fees and IPO expenses. (2) Includes exceptional items. 1,291 Dec-21 • We remain well-capitalised with £1.3bn of cash and cash equivalents, plus the ability to draw on an RCF if we choose • H2 change in net working capital (NWC) includes expected unwind of £132 million related to the timing of employee tax and social security payments on share options exercised on IPO • Remaining working capital movement due to timing of restaurant payments at the end of the year 21#22Group GTV by Cohort I Cohort behaviour remains attractive and predictable GTV by cohort 1.0 2016 Consumer cohorts 1.0 1.3 2017 Pre-2017 1.0 1.3 1.5 2018 2017 1.0 1.3 1.4 1.6 2019 2018 2019 1.0 1.4 1.4 1.6 1.9 2020 2020 1.0 1.5 1.7 1.8 2.0 2.4 2021 2021 Adding GTV from new consumers Growing GTV like-for-like from existing consumers • Each consumer cohort has consistently increased the amount it spends on our platform in subsequent years • Net GTV retention of more than 100% every year ● Size of new cohorts has increased each year 22#23UK cohort behaviour I Trend of increasing order frequency by cohort has continued since reopening Period: Cohort: 2015 2016 2017 2018 2019 2020 Legend: Q4 2016 2.9x Y2 Q4 2017 3.2x 2.6x Y3 Q4 2018 3.9x Monthly Average Order Frequency (of MACs) 3.2x 3.0x Q4 2019 Y4 4.1x 3.4x 3.2x 3.1x Q4 2020 Y5 5.1x 4.0x 3.6x 3.5x 3.4x Y6 Q4 2021 5.4x 4.3x 3.9x 3.8x 3.7x 3.2x Y7 Pre-pandemic trend was for annual cohorts to increase average order frequency (AOF) each year In 2020, the rate of annual increase in AOF stepped up during COVID Encouragingly, each annual cohort saw frequency increase further in Q4 2021 vs Q4 2020, even as COVID restrictions had unwound by Q4 2021 23#24UAE cohort behaviour | Highest order frequency market with more mature cohorts now ordering over 10x per month Period: Cohort: 2015 2016 2017 2018 2019 2020 Legend: Q4 2016 6.2x Y2 Q4 2017 6.7x 5.7x Y3 Q4 2018 7.8x Monthly Average Order Frequency (of MACs) 7.4x 5.9x Q4 2019 Y4 8.7x 8.5x 7.1x 6.3x Q4 2020 Y5 10.0x 10.3x 8.9x 7.9x 6.9x Y6 Q4 2021 10.3x 10.7x 9.4x 8.6x 7.5x 5.7x Y7 UAE is our most mature market in terms of AOF Cohorts in UAE can have monthly AOF more double that of UKI Similar trends to UKI with cohorts increasing AOF each year, including 2021, post-reopening 24#25Contents }{ 1. Overview 2. Business highlights 3. Financial performance 4. Path to profitability 5. Guidance 25#26Path to profitability | Adjusted EBITDA margin guidance over the short, medium and long term Adjusted EBITDA margin % of GTV 2021 Actual (2.0)% 2022 Guidance (1.5)% - (1.8)% Medium- term Aim to reach breakeven at some point during H2 2023 - H1 2024 Throughout this section, and the rest of this presentation, 'profitability' means on an adjusted EBITDA basis Longer- term Aim to reach 4%+ by 2026 Further upside beyond 2026 26#27Path to profitability | Overview 1. Path and levers to 2026 adjusted EBITDA guidance 2. Path to reach breakeven at some point during H2 2023 - H1 2024 3. Existing market profitability proof points 4. Hyperlocal profitability examples 27#28Path to profitability | Timeline of path to adjusted EBITDA profitability Adjusted EBITDA margin (% of GTV) 2018-2021: actuals 2022 onwards: guidance 2018 (12.3)% Continuing operations 2019 (9.0)% 0.7% 2020 (0.3)% (1.6)% 2021 (0.8)% 1 (2.0)% (3.2)% 2022 (1.5)-(1.8)% H2 2023 - H1 2024 Reach breakeven during period 4%+ 2026 Further upside potential Beyond 2026 28#29Path to profitability I Illustrative example of potential pathway and levers Revenue Cost of sales Gross Profit Marketing Overheads M&O Adj. EBITDA 2021 27.5% (20.0)% (4.0)% (5.5)% % of GTV 7.5% ~10-11% ~250-350 2026 (2.0)% bps chg (9.5)% ~(6)-(7)% ~250-350 4.0%+ 600+ 2021 GTV % rounded to nearest 50 bps for illustrative purposes Continuing operations Key Components Commission, consumer, and advertising revenue; refunds Delivery costs; card fees Consumer (performance, own digital, brand-building) and rider marketing Semi-variable (ops & sales); people (tech & non-tech); facilities & other Levers Revenue levers • Increase AOV (eg by upselling) • Optimise consumer pricing • Develop high quality advertising model Reduce fraud & improve order accuracy Cost of sales levers • Reduce 'rider experience time' (eg wait time at restaurant, handover to consumer) • Increase network density and batching Reduce card fees Marketing & overheads levers • Improve marketing efficiency/targeting • Increase automation (eg self-service support for partners & consumers) • Drive operating leverage with scale 29#30Path to breakeven | Expect half-on-half improvement in H1 & H2 2022 (0.3)% H1 (1.6)% 2020 0.7% H2 Note: 2022 and 2023 bars illustrative only (2.0)% H1 (0.8)% 2021 H2 (3.2)% H1 2022 H2 Key levers: - Optimisation of consumer fees (Plus and PAYG) - Increased marketing efficiency (1.5)% (1.8)% H2 2023 H1 2024 Reach breakeven during period Key levers: - Advertising revenue - Continued optimisation of consumer fees - Network efficiencies driven by tech investment - Marketing and overheads efficiencies 30#31Path to profitability I Already achieved fully-allocated adjusted EBITDA profitability in key markets % of GTV Gross Profit Segment/Country adjusted EBITDA Share of unallocated central costs¹ Segment adjusted EBITDA, fully-allocated basis UKI % of GTV 2020 10.4 % 3.8 % Fully allocated as % of GTV 1.4% 2021 9.3 % Note: (1) Group unallocated costs allocated to segments based on % of total GTV. 2.6 % Fully allocated as % of GTV 0.0 % UAE % of GTV 2020 > 10% > 5% Fully allocated as % of GTV > 2.5% 2021 > 10% > 4% Fully allocated as % of GTV ~2% • Key markets have achieved positive adjusted EBITDA margins both pre- and post- allocation of Group costs . On a fully allocated basis, both UKI and UAE have been adjusted EBITDA breakeven or profitable in each of the last two years 31#32Operational gross profit margin² % Path to profitability | Strong gross profit margins across multiple types of town/city in UKI - with plenty of opportunities too UKI, Q4 2021 London Cambridge Sevenoaks Brighton / Harrogate Sheffield UKI Towns & Cities Leeds Town/City Type¹ Small Mid Large Mid Small Large Mid Large Mid Town/City Sevenoaks Cambridge London Brighton Harrogate Sheffield Belfast Leeds Southampton Location South East South South North North NI North South Operational gross profit margin² Notes: (1) Population thresholds for the purpose of the categories above as follows: Large = >500k, Mid = 100k to 500k and Small = <100k. (2) Operational gross margin per management accounts. 13% 12% 11% 10% 10% 9% 8% 5% 5% 32#33Operational gross profit margin² % Path to profitability I Solid gross profit margins across multiple types of town/city across International markets - with plenty of opportunities too International³, Q4 2021 Dubai Brugge Milan Paris Bordeaux International Towns & Cities Bari Town/City Type¹ Large Mid Large Large Small Large Mid Small Mid Town/City Dubai Brugge Milan Paris Frosinone Bordeaux Montpellier Vercelli Bari Location UAE Belgium Italy France Italy France France Italy Italy Operational gross profit margin² Notes: (1) Population thresholds for the purpose of the categories above as follows: Large = >500k, Mid = 100k to 500k and Small = <100k. (2) Operational gross profit margin per management accounts. (3) Non-exhaustive selection of International markets. 11% 10% 9% 9% 9% 6% 6% 5% 2% 33#34Contents }{ 1. Overview 2. Business highlights 3. Financial update 4. Path to profitability 5. Guidance 34#35Guidance | For 2022 and beyond GTV Adjusted EBITDA margin % of GTV * In constant currency 2021 Actual 70%* (2.0)% 2022 Guidance 15% - 25%* H2 growth rate above H1 (1.5)% - (1.8)% Medium- term 20 - 25%* p.a. Aim to reach breakeven at some point during H2 2023 - H1 2024 Longer- term Aim to reach 4%+ by 2026 Further upside beyond 2026 35#36Summary I Key takeaways 1 Strong year of growth, with full year Gross Transaction Value (GTV) up 70% YoY 2 Continued progress with Plus, Editions and Grocery 3 Robust financial position with £1.3 billion in cash & cash equivalents at 31 Dec 2021 4 2022 guidance: GTV growth in the range of 15-25% (at constant currency) and adjusted EBITDA in the range of (1.5)-(1.8)% as % of GTV 5 Outlining path to profitability: aim to reach adjusted EBITDA breakeven at some point during H2 2023 - H1 2024, with 4%+ adjusted EBITDA margin (as % of GTV) by 2026 GTV growth rate shown at constant currency. 36#37Q&A Any questions? 37#38Appendix 38#39Overview | 2021 performance vs. guidance Original 2021 Guidance¹ GTV growth Gross profit % GTV 30-40% 7.5-8.0% Q3 revised 2021 Guidance² 60-70% 7.5-7.75% 2021 Actual 70% 7.5% GTV growth rate shown at constant currency. Notes: (1) Given in March 2021 (2) Initially updated GTV growth to 50-60% and gross profit % to 7.5-7.75% at Q2 trading update on 8 July 2021, and then upgraded GTV growth to 60-70% at Q3 trading update on 20 October 2021. 39#40Group I Q4 sequential growth in orders and GTV of 10% and 11%, respectively Orders m, global 66% 44 Q3 20 x% 78% 57 176% 116% 70 Q4 20 Q1 21 Year-on-year growth GTV growth rates are shown at constant currency. 171% 90% 77 176% 66% 74 Q2 21 Q3 21 X% '21 vs '19 growth 154% 42% 81 Q4 21 GTV £m, global 75% 1,012 Q3 20 91% 1,307 Q4 20 199% 133% 1,616 Q1 21 184% 82% 1,709 Q2 21 178% 59% 1,572 Q3 21 159% 36% 1,733 Q4 21 40#41Group | GTV per order has stabilised in the second half, having reverted towards pre-pandemic levels GTV per order £, global 22.9 2020 22.1 2021 GTV per order growth rates are shown at constant currency. GTV per order £, global 21.2 21.6 23.9 22.8 23.0 8% (4)% (4)% (5)% 23.2 Q4 19 Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 22.3 Q2 21 x% 21.4 21.4 Q3 21 Q4 21 Year-on-year growth 41#42Group | Growth continues to be driven by consistent year-on-year increase in average monthly active consumers Average monthly active consumers m, global 52% 4.6 63% Q3 20 X% 5.9 148% 95% 7.1 Q4 20 Q1 21 Year-on-year growth 148% 82% 7.6 141% 59% 7.3 123% Q2 21 Q3 21 X% '21 vs '19 growth 37% 8.0 Q4 21 Average monthly order frequency #, global 3.2 Q3 20 3.2 Q4 20 3.3 Q1 21 3.4 Q2 21 3.3 Q3 21 3.4 Q4 21 42#43UK & Ireland | Continued market share gains and expanded population coverage Orders m 78% 23 Q3 20 x% 82% 29 Q4 20 170% 184% 182% 157% 121% 34 94% 38 59% Year-on-year growth 36 Q1 21 Q2 21 Q3 21 Q4 21 GTV growth rates are shown at constant currency. 41% X% 40 GTV £m 89% 547 Q3 20 98% 700 Q4 20 '21 vs '19 growth 209% 212% 142% 852 Q1 21 87% 921 Q2 21 193% 168% 56% 852 Q3 21 36% 945 Q4 21 Highlights . Continued market share gains throughout Q4 • Expanded population coverage to 77% Growth initiatives: O Continued momentum of Plus partnership with Amazon Prime Launched ~30 Editions kitchens across London 3 Deliveroo Hop sites now live in London 43#44International | Strengthened market positions and further rollout of grocery and Editions Orders m 56% 22 Q3 20 x% 75% 28 Q4 20 181% 160% 171% 112% 36 86% 39 73% Year-on-year growth 38 GTV growth rates are shown at constant currency. 151% Q1 21 Q2 21 Q3 21 Q4 21 X% 43% 40 GTV £m 61% 464 Q3 20 84% 607 Q4 20 '21 vs '19 growth 189% 125% 764 Q1 21 158% 162% 150% 77% 788 Q2 21 63% 721 Q3 21 36% 788 Q4 21 Highlights . Continued to strengthen position across key cities in major markets (e.g. Toulouse, Lille and Lyon) • Further enhanced grocery selection, including new partnership with Picard in France • Launched ~20 Editions kitchens across Hong Kong and France 44#45Financial KPIs (excluding Spain) £m Group Orders (m) % year-over-year GTV % year-over-year Gross profit % of GTV Adj. EBITDA % of GTV UK & Ireland Orders (m) % year-over-year GTV % year-over-year Gross profit % of GTV Adj. EBITDA % of GTV International Orders (m) % year-over-year GTV % year-over-year Gross profit % of GTV Adj. EBITDA % of GTV Q1 20 32 695 15 352 17 343 Q2 20 40 965 19 492 21 473 H1 20 73 1,660 147 (27) 35 844 94 35 38 816 53 (6) Q3 20 44 1,012 23 547 22 464 GTV growth rates are shown at reported currency. Numbers may not always cast due to rounding. Q4 20 57 1,307 29 700 28 607 FY 2020 174 3,979 348 (11) 86 2,091 217 81 88 1,888 131 7 Q1 21 70 116% 1,616 133% 34 121% 852 142% 36 112% 764 123% Q2 21 77 90% 1,709 77% 38 94% 921 87% 39 85% 788 67% H1 21 146 102% 3,325 100% 260 (26) 71 106% 1,773 110% 166 55 75 97% 1,552 90% 94 (10) Q3 21 74 66% 1,572 55% 36 59% 852 56% 38 73% 721 55% Q4 21 81 42% 1,733 33% 40 41% 945 35% 40 43% 788 30% FY 2021 301 73% 6,631 67% 497 (131) 148 72% 3,570 71% 330 91 153 74% 3,061 62% 167 (56) 45