#1Investor Presentation Q2-FY24 | SEPTEMBER 2023 October 18, 2023 IndusInd Bank#2IndusInd Bank at a Glance 5th Largest Private Bank with Disproportionately Large Distribution Network *3,15,454 crs Loans 3,59,548 crs Deposits Diversified Across Products and Geographies 37 mn Customers Across Segments III Universal Banking Approach with Diversified Loan & Deposit Mix 55:45 Loan Mix Retail VS Wholesale Jill Strong Domain Expertise Long Vintage across Cycles Vehicle Finance 26% of the Loan Book 6,657 Group Network Pan India 39% CASA Stable Low-cost Deposits Innovative Digital Approach Overall Digital Transaction Mix at 93% Micro Finance 11% of the Loan Book Gems & Jewellery 3% of the Loan Book Robust Balance Sheet with Strong Capital Adequacy & Contingency Buffers 18.21% CRAR Tier 1: 16.75% | Tier 2: 1.46% 117% Average LCR Well above regulatory requirement 71% PCR GNPA 1.93% | NNPA 0.57% Strong Profitability amongst highest in the Industry 4.29% Net Interest Margin 46.88% Cost to Income 2 5.2% Operating Profit Margin to Loans IndusInd Bank#3Key Financial Highlights for Q2 FY24 Balance Sheet Loans *3,15,454 crs Deposits *3,59,548 crs CASA *1,41,437 crs Term Deposits *2,18,111 crs Total Assets *4,77,922 crs 21% YoY 5% QoQ 14% YoY 4% QoQ 6% YoY 2% QoQ 20% YoY 5% QoQ 12% YoY 2% QoQ Net Interest Income Total Other Income Revenue Operating Profit Net Profit Profit & Loss *5,077 crs *2,282 crs *7,359 crs *3,909 crs *2,202 crs 18% YoY 4% QoQ 13% YoY 3% QoQ 17% YoY 4% QoQ 10% YoY 2% QoQ 22% YoY 4% QoQ Net Interest Margin Return on Assets Return on Equity Cost to Income Net NPA Key Ratios 4.29% 1.90% 15.33% 46.88% 0.57% 5 bps YoY - QoQ 10 bps YoY - QoQ 88 bps YoY 9 bps QoQ 302 bps YoY. 102 bps QoQ 4 bps YoY 1 bps QoQ 3 IndusInd Bank#4Q2FY24 Outcome Against PC-6 Ambitions Resulting in Planning Cycle 6 (FY 2023-26) Loan Growth Retail Loan Mix Retail Deposits as per LCR PPOP / Loans Branch Network Customer Base 4 18%-23% Q2FY24 Outcome 21% 55%-60% 55% 45%-50% 44% 5.25% -5.75% 5.2% 3,250-3,750 2,631 37mn > 50mn IndusInd Bank#5Consolidated Balance Sheet In crs Q2 FY24 Q2 FY23 Y-0-Y (%) Q1 FY24 Q-0-Q (%) Capital & Liabilities Capital 777 775 776 Reserves and Surplus 57,617 50,109 15% 56,368 2% Deposits 3,59,548 3,15,532 14% 3,47,047 4% Borrowings 40,530 40,673 45,622 (11)% Other Liabilities and Provisions 19,450 19,486 17,180 13% Total 4,77,922 4,26,575 12% 4,66,993 2% Assets Cash and Balances with RBI 30,095 47,922 (37)% 28,235 7% Balances with Banks 10,281 11,303 (9)% 18,168 (43)% Investments 94,427 75,994 24% 94,216 Advances Fixed Assets Other Assets Total 3,15,454 2,60,129 21% 3,01,317 5% 2,173 25,492 1,960 11% 2,109 3% 29,267 (13)% 22,948 11% 4,77,922 4,26,575 12% 4,66,993 2% 5 IndusInd Bank#6Consolidated Profit and Loss Account - Q2 FY24 and H1 FY24 In Crore Q2FY24 Q2FY23 Y-0-Y (%) Net Interest Income 5,077 4,302 18% Other Income Q1 FY24 Q-0-Q (%) H1 FY24 H1 FY23 4,867 4% 9,944 8,427 2,282 2,011 13% 2,210 3% 4,492 3,943 Total Income 7,359 6,313 17% 7,077 4% 14,436 12,370 Operating Expenses 3,450 2,769 25% 3,246 6% 6,696 5,395 Operating Profit 3,909 3,544 10% 3,831 2% 7,740 6,975 Provisions & Contingencies 974 1,141 (15)% 991 (2)% 1,965 2,392 Profit before Tax 2,935 2,403 22% 2,840 3% 5,775 4,583 Provision for Tax 733 598 23% 716 2% 1,449 1,147 Profit after Tax 2,202 1,805 22% 6 2,124 4% 4,326 3,436 IndusInd Bank#7Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 7 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#8Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Healthy Capital Adequacy Robust Liability Franchise Strong Product Groups Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 8 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#9Well Diversified Loan Book across Consumer and Corporate Products. Loan Book Mix (*crs) (crs) 2,60,129 2,72,754 2,89,924 3,01,317 3,15,454 Consumer Banking Sep-23 % Vehicle Finance 82,051 26% 47% 47% 46% 46% 45% Commercial Vehicle 30,879 10% Utility Vehicle 10,729 3% 53% 53% 54% 54% 55% Small CV 3,773 1% Two-Wheeler 4,804 2% Sep-22 Dec-22 ■Consumer Banking Mar-23 Jun-23 Sep-23 Car 11,784 4% Tractor 9,580 3% Corporate & Commercial Banking Equipment Financing 10,502 3% Non-Vehicle Finance 55,886 18% Small Corporates Mid Size Corporates 15% 5% (*crs) Corporate Banking Sep-23 Large Corporates 79,233 25% Large Corporates Mid Corporates 47,971 15% 25% Small Corporates 15,950 5% Total Advances 1,43,154 45% Microfinance 11% Business Banking 15,364 5% Loan Against Property 10,181 3% Vehicle Finance 26% Credit Card 9,462 3% Personal Loans 6,795 2% Merchant advances 4,904 2% BL, AHL, Others Microfinance 9,180 3% 34,363 11% Non Vehicle Retail 18% Total Advances 1,72,300 55% 9 IndusInd Bank#10Vehicle Finance: Granular Portfolio Across Vehicle Categories Overview of Vehicle Finance Division 35+ Years of Vintage Across Credit Cycles Market Leader in Most Products Amongst Top 3 Diversified Vehicle Loan Book across Vehicle Categories (%) Two Wheelers 6% Focus on Business Owner Segment Utility Vehicle 13% Nimbleness of an NBFC With Dedicated Network Nationwide Presence Diversified Across States. Strong Collateral Coverage Throughout the Loan Cycle Tractor 12% Vehicle Finance Loan Book (*crs) Construction Equipment 13% Small CV 4% Car 14% Disbursements (*crs) 12,713 82,051 78,332 75,243 71,665 10,664 67,167 22% YoY Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 5% QoQ 10 12,516 CV 38% 12,768 11,901 Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 20% YoY 7% QoQ IndusInd Bank#11Microfinance: Bridging the Financial Inclusion Gap 2nd Largest Micro Finance Lender 10mn Women Customers 1.43 Lacs Villages covered across 21 States Tech/Data driven Risk Management District/Branch level Monitoring 117K+ Bharat Money Stores Banking at doorstep in remote areas 700K+ Merchants (loan clients) Addressing the MSME banking needs 11 Micro Finance Loan Book (*crs) 34,363 32,215 31,981 29,617 29,688 16% YoY 7% QoQ Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Average Loan Outstanding per Borrower (*) 40,183 41,993 39,085 40,944 41,449 III Q2FY23 Q3FY23 Q4FY23 Q1FY24 Q2FY24 3% YoY 1% QoQ IndusInd Bank#12Corporate Portfolio - Focus on Granular, Higher Rated Customers Corporate Loan Book (crs) 1,39,437 1,43,154 1,34,150 1,27,010 1,21,766 Improving Risk Profile * BB+ & Below BBB-, BBB, BBB+ A-, A, A+ AA-, AA, AA+ AAA 22% 22% 21% 21% 18% YoY 24% 24% 26% 29% 28% 27% 29% 27% 3% QoQ 22% 23% 20% 19% 4% 4% 4% 4% Stressed telco at 1% Dec-22 Mar-23 Jun-23 Sep-23 Sep-22 Dec-22 Mar-23 Jun-23 Sep-23 Sector-wise Loan Mix (% of Total Loans) Diversified Fee Mix Q2FY24 Sector NBFCs (other than HFCS) Q2 FY24 5.07% Real Estate Commercial and Residential 3.72% Investment Banking, 4% Other Cross sell, 2% Gems and Jewellery 3.38% Loan Power Generation - Non Renewable 3.35% Processing, Steel 2.09% 29% Food Beverages and Food processing 1.61% Power Generation - Renewable 1.38% Petroleum & Products 1.19% Services Construction Road Projects (Operational) Others Corporate Banking Consumer Banking 1.17% 1.13% 1.03% 20.26% 45.38% 54.62% Foreign Exchange, 22% Total 100.00% 12 *Includes fund and non-fund based exposure to corporate clients Trade & Remittances, 43% IndusInd Bank#13Non-Vehicle Retail Loans - Risk Calibrated Growth Strategy. Business Banking (*crs) 15,364 14,807 13,845 12,512 12,839 Sep-22 Dec-22 Mar-23 Jun-23 Sep-23 Credit Cards (crs) 8,395 7,714 7,098 9,462 8,978 Sep-22 Dec-22 Mar-23 Jun-23 Sep-23 Loan Against Property (*crs) 10,181 9,953 9,248 9,502 9,640 23% YoY 4% QoQ Sep-22 Dec-22 Mar-23 Jun-23 Sep-23 Other Retail Loans 20,879 17,829 16,436 33% YoY 14,336 12,720 5% QoQ 13 Sep-22 Dec-22 Mar-23 Jun-23 Sep-23 10% YoY 2% QoQ 64% YoY 17% QoQ IndusInd Bank#14Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Strong Liability Franchise Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 14 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#15Deposit Growth Driven by Granular Retail Deposits; Building Stable Low-Cost Deposit Book Deposits (crs) Retail Deposits Retail Deposits as per LCR (*crs)* Share of Retail Deposits (%) 43% 44% 43% 42% 3,59,548 3,36,120 3,47,047 41% 3,25,278 3,15,532 14% YoY Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Cost of Deposits (%) 5.81% 5.10% 5.47% 21% YoY 1,57,187 1,29,990 1,37,968 1,50,691 1,43,021 4% QoQ 4% QoQ 6.12% 6.35% 125bps YoY Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 23bps QoQ * Retail deposits and deposits from small business customers as defined by LCR as at period end. 15 Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Key Focus Areas Expanding branch network Focus on target market segments " Growth driven by retail customer acquisitions Scaling up new businesses - Affluent and NRI Leverage BFIL for rural customers Building Merchant Acquiring Business Digital Partnerships & Alliances Exploring Community Banking Approach for select segments Innovative service propositions Executing Digital 2.0 with planned Individual and SME launches IndusInd Bank#16Healthy Share of CASA; Strong Liquidity Profile Share of CASA % CASA (crs) CASA 42% CA Share of CA % CA (crs) 42% 40% 40% 39% 14% 15% 15% 14% 14% 1,41,437 1,33,525 1,36,379 1,34,728 1,38,440 50,007 50,600 49,343 49,910 13% YoY 6% YoY 44,157 Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 SA Share of SA % SA (crs) 28% 27% 25% 26% 25% 89,368 86,372 89,097 91,527 84,128 .... Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 2% QoQ 2% YoY 3% QoQ 16 Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Liquidity Coverage Ratio (%) 125% 132% 123% 117% 117% Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 1% QoQ IndusInd Bank#17Borrowings Constituted by Long Term Sources Borrowings (crs) Borrowings (Cr) % of Total Liabilities Borrowings Mix (%) 11% 11% 10% Short-Term FCY (less than 12 months) 7% Infrastructure Bonds 4% AT1 Bonds 4% 10% 8% Tier 2 Bonds 7% 49,011 47,284 45,622 40,673 40,530 Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Long-Term FCY 25% Refinance from Development Finance Institutions 54% 17 IndusInd Bank#18Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 18 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#19Strong Product Groups with Efficient Capital Deployment Low RWA Consumption (*crs) ■Notional Amount Risk Weighted Assets 14,15,512 0.5%# 1.4%# 79,519 10,217 25,085 Derivatives + FX Contracts + LC and Guarantees Options #CRAR consumption LC-BG Rating Profile Below * investment grade 4% Above investment grade 77% Cash Backed 13% *Stressed telecom contributes 1% Secured by Counter Guarantees of Correspondent Bank 6% LC-BG Mix LC - Sight 7% LC - Usance 14% Performance Guarantees 39% Financial Guarantees 40% FX-Derivatives Exposure Type One of the largest treasuries in Indian banks with best-in- class risk management systems Robust for framework measurement of risks through Client Suitability Tests, VaR, PV01, Stop-loss limits, MTM of marketable portfolios, Exposure limits, etc. Exposures predominantly to public sector, cash backed transactions and strong sponsors Exposure against Banks (Non Collateralised) 2% 19 Others Counterparties 14% Central Counterparty Counterparties with Collateralised Arrangements (CSA) 36% (Guaranteed Settlements) 48% IndusInd Bank#20Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Executing Digital 2.0 Strategy ESG -Core to the Business Philosophy 20 20 Experienced Board and Management Team IndusInd Bank#21Yield Cost Movement 9.69% 12.30% Segment-wise Yield: Q2FY24 Corporate Banking Consumer Banking Total 6.35% 5.40% 9.60% 12.24% Q1FY24 6.12% 5.31% Yield on Assets Yield on Advances Cost of Deposits Cost of Funds Q2FY24 Q1FY24 Outstanding (*crs) Yield (%) Outstanding (*crs) Yield (%) 1,43,154 8.97% 139,437 8.99% 1,72,300 14.84% 161,880 14.76% 3,15,454 12.30% 301,317 12.24% Yield on Assets/Cost of funds are based on Total Assets/Liabilities 21 21 IndusInd Bank#22Diversified and Granular Fee and Other Income Streams In crs Q2FY24 Q2FY23 Y-0-Y(%) Q1FY24 Q-o-Q(%) Trade and Remittances 234 189 24% 233 1% Foreign Exchange Income. 227 268 (15)% 262 (13)% Cards and Distribution Fees 681 559 22% 637 7% General Banking Fees 367 307 19% 382 (4)% Loan Processing Fees 593 532 11% 588 1% Investment Banking 18 17 3% 17 3% Total Core Fee Income 2,120 1,872 13% 2,119 Securities/M M/FX Trading/Others 162 139 17% 91 77% Total Other Income 2,282 2,011 13% 2,210 3% Fee Income Mix 74% CONSUMER BANKING 19% CORPORATE BANKING 7% TRADING & OTHER INCOME 22 22 IndusInd Bank#23Operating Profit Margins Amongst the Highest in Industry Net Interest Margin (%) 4.24% 4.27% 4.28% ... 4.29% 4.29% Total Fee to Asset Ratio (%) 1.9% 1.9% 1.9% 1.9% 1.9% Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Cost to Income Ratio (%) 43.9% 43.9% 44.9% 5.7% 5.7% 45.9% 46.9% Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 23 23 Operating Profit Margin (%) 3.5% 3.5% 5.6% 5.5% 5.2% 3.5% 3.5% 3.4% bbbbb Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 ■% of Average Loans % of Average Assets IndusInd Bank#24Key Financial Indicators Return on Assets (%) 1.87% 1.80% 1.90% 1.90% 1.90% Return on Equity (%) 14.45% 15.23% 15.26% 15.24% 15.33% Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Earning Per Share - Annualized (*) 101.3 105.4 93.2 109.5 Net Worth (crs) 113.5 50,686 52,848 54,994 56,198 48,186 III Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 24 IndusInd Bank#25Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Executing Digital 2.0 Strategy ESG -Core to the Business Philosophy 25 25 Experienced Board and Management Team IndusInd Bank#26Movement in Non-Performing Assets Q2FY24 Q1FY24 In crs Corporate Consumer Total Corporate Consumer Total Opening Balance 1,989 3,952 5,941 2,069 3,757 5,826 Fresh Additions 214 1,251 1,465 43 1,333 1,376 -from Standard 206 1,176 1,382 43 1,201 1,244 -from Restructured 8 75 83 132 132 Deductions 137 1,105 1,242 124 1,137 1,261 -Write-offs 52 483 535 19 701 720 -Upgrades 33 192 225 12 87 99 -Recoveries * 52 430 482 93 349 442 Gross NPA 2,066 4,098 6,164 1,989 3,952 5,941 Net NPA % of Gross NPA % of Net NPA Provision Coverage Ratio (PCR) Restructured Advances 1,814 1,747 1.93% 1.94% 0.57% 0.58% 71% 71% 0.54% 0.66% *Q2 FY24 Sale to ARC is Rs. 264 crs (Q1 FY23 Sale to ARC is 163 crs) 26 IndusInd Bank#27NPA Composition - Consumer Banking (*crs) Q2 FY24 CV Utility CE Small CV TW Cars Tractor BBG/LAP HL/PL/Oth ers Cards MFI Total Gross NPA 365 24 66 75 371 73 97 Gross NPA % 1.18% 0.22% 0.63% 1.96% 7.50% 0.62% 1.01% 851 3.25% 320 247 1,609 4.098 1.52% 2.59% 4.52% 2.34% Q1 FY24 CV Utility CE Small CV TW Cars Tractor BBG/LAP HL/PL/Oth ers Cards MFI Total Gross NPA 378 30 93 65 376 60 169 847 265 216 1,453 3,952 Gross NPA % 1.28% 0.30% 0.91% 1.81% 7.62% 0.54% 1.76% 3.34% 1.47% 2.38% 4.39% 2.41% 27 27 IndusInd Bank#28Loan Related Provisions held as on September 30, 2023 ☐ ☐ ☐ Specific provision of ₹4,280 crs for non-performing accounts (towards PCR) Floating provisions of 70 crs (towards PCR) Standard contingent provisions of 1,520 crs surplus outside PCR Standard asset provisions of 1,397 crs other than contingent provisions Provision Coverage Ratio at 71% and total loan related provisions at 118% of GNPA Loan related provisions of ₹7,267 crs are 2.3% of the loans 28 IndusInd Bank#29Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy ESG - Core to the Business Philosophy Experienced Board and Management Team 29 29 IndusInd Bank#30Healthy Capital Adequacy Capital Adequacy In crs 30 Sep 23 30 June 23 Credit Risk, CVA and UFCE 2,99,257 2,82,316 Market Risk 8,708 9,643 Operational Risk 42,411 42,411 Total Risk Weighted Assets 3,50,376 3,34,370 15.97% 16.01% CET1 Ratio (%) 15.93% 16.44% 16.33% Sep-22 Dec-22 Mar-23 Jun-23 Sep-23 Core Equity Tier 1 Capital Funds 57,208 54,980 Additional Tier 1 Capital Funds 1,490 1,490 CRAR (%) Tier 2 Capital Funds 5,114 5,062 18.40% 18.21% 18.01% 18.01% 17.86% Total Capital Funds 63,812 61,532 CRAR CET1 Tier 1 Tier 2 18.21% 18.40% 16.33% 16.44% 16.75% 16.89% 1.46% 1.51% 30 Sep-22 Dec-22 Mar-23 Jun-23 Sep-23 IndusInd Bank#31Shareholding Pattern and Credit Ratings Diversified Shareholding Shareholding as per SEBI LODR Director/ Others, Foreign Corporates/NRI,. 0.72% GDR issue, 8.17% 1.23% Promoters, 15.12% Resident Individuals, 6.94% Domestic Private. Corporates, 5.86% Fils/ FPIs, 38.09% Total foreign shareholding as on 30-Sep-2023: 62.61% MFs / Banks/ Insurance Co, 23.87% 31 Credit Ratings Domestic Rating: ☐ ☐ CRISIL AA + for Infrastructure Bonds program/Tier 2 Bonds CRISIL AA for Additional Tier 1 Bonds program CRISIL A1+ for certificate of deposit program / short term FD programme IND AA+ for Senior bonds program/Tier 2 Bonds by India Ratings and Research IND AA for Additional Tier 1 Bonds program by India Ratings and Research CARE A1+ for certificate of deposit (CD) programme of IndusInd Bank Limited (IBL) by CARE Edge Ratings International Rating: Ba1 for Senior Unsecured MTN programme by Moody's Investors Service IndusInd Bank#32Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy ESG - Core to the Business Philosophy Experienced Board and Management Team Ę 32 IndusInd Bank#33Disproportionately Large Distribution Network with Unparalleled Rural Presence Distribution Network with Deep Rural Presence Strengthening Distribution Infrastructure Sep 30, Dec 31, Mar 31, June 30, Sep 30, Particulars 2022 2022 2023 2023 2023 ~37 mn Customer Base ~1,43,000 Villages Covered Branches/Banking Outlets 2,320 2,384 2,606 2,606 2,631 BFIL Branches 2,978 3,176 3,303 3,394 3,492 Vehicle Finance Marketing 6,657 Group Network TJ' T ATMS 2,903 805 792 582 561 534 Outlets (IMFS) ATMs 2,807 2,894 2,878 2,875 2,903 Geographical Breakdown of Branches Urban 665 25% Rural 597 23% Metro Semi 803 Urban 31% 566 21% 33 33 Western 483 Regional Breakdown of Branches Southern 644 25% 18% Central 350 13% Eastern 540 21% Northern 614 23% IndusInd Bank#34Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 34 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#35Digital transaction intensity continues to grow and more and more of existing business moving digital Driving Superior Customer Experience and Engagement Indus Merchant Solutions Play Store App Rating 4.3 Transforming existing lines of businesses 30% YoY growth in 69% growth in mobile Indus Mobile MAU* txn. Volumes (Aug 23 vs Aug'22)# 118% YoY growth in Indus Merchant Solutions Indus Mobile Play Store/ AppStore Rating 4.0/4.4 76% of service requests processed digitally 1.4X growth (Aug'23 vs Aug'22) in mobile txns. compared to industry# MAU 37% YoY growth in Whatsapp Banking Registered Base 97% of savings accounts opened digitally 122K+ clients on boarded using VKYC every month across SA, FD, Cards, PL 48% of savings accounts digitally unassisted 97% of mutual funds sourced digitally 100% of life insurance sourced digitally 88% of non life insurance sourced digitally 96% of credit cards sourced digitally; 10% unassisted 73% of personal loans sourced digitally; 12% unassisted 64% of current accounts opened digitally 93% of Small Business Banking (upto 2 cr exposure) sourced digitally = MAU Monthly Active Users; # RBI Data ** 64% of Retail Forex digital via indusforex Digital Unassisted refers to customer initiated and Do It Yourself led % from retail customers (excluding clients of Bharat Financial and Vehicle Finance Division) 35 Indusind Bank#36DIY and BaaS * led business continues to grow at a robust pace with DIY volumes growing strongly across platforms Do It Yourself (DIY) Platform led & BaaS* led Business: Assets grew 3.5X YoY, Liabilities grew 37% YoY 400 Assets (Rs Cr) 350 300 3.5x Liabilities Rs Cr 150 137 37% 100 100 200 100 50 100 Creating scalable, profitable 0 0 Do It Yourself / Sep-22 Sep-23 Sep-22 Sep-23 Open Banking led business models Indus Indus DIY Saving Account with Ceasy CREDIT DIY Current Account with INDIE and OAO Ceasy CREDIT VKYC Indus Ceasy CREDIT DIY SA Vol (lacs) DIY Cards Vol (#) DIY PL Vol (#) DIY CA Vol (#) DIY STBL Vol (#) 280 450 380 119 610 Z.8 3.8x ТУ 0/ 4.5x 6.1x 100 100 100 100 100 Q2 FY 23 Q2 FY 24 Q2 FY 23 Q2 FY 24 Q2 FY 23 Q2 FY 24 Q2 FY 23 Q2 FY 24 Q2 FY 23 Q2 FY 24 *Banking as a Service ; DIY volume in PL and Cards does not include pre approved PL and Cards; STBL = Small Ticket Business Loan; Indexed Numbers 36 Indusind Bank#37Digital Adoption across platforms continues to see healthy growth on the back of real time event driven, analytics led engagement IndusMobile MAU* up 30% Whatsapp Monthly 74% of all Service Requests Whatsapp Registered Base up processed digitally 8.0 37% YoY 37% active clients up 122% YOY 7.3 74% 6.0 5.3 4.0 Whatsapp Monthly conversations up 88% YoY 2.0 0.0 Sep'23 Sep'22 Sep'23 YOY 150 130 76% 30% 100 74% 100 72% 70% 69% 50 68% 0 Sep'22 66% Sep'23 Sep'22 Monthly Active Users (mn) IndusMerchantSolutions MAU* up 2.2X YOY Monthly Active Users (mn) 250 220 2.2X 200 200 150 150 100 100 100 100 50 50 0 0 Indus Mobile UPI txns up 71% YOY ■Registered Base (mn) IndusMobile Txns per active client up by 19% YoY 71% 130 171 119 120 19% 110 100 100 90 Sep'22 Sep'23 Sep'22 Sep'23 Sep'22 Sep'23 Monthly Active Users (Indexed) ■UPI Txns from IndusMobile (indexed) UPI Txns from IndusMobile (indexed) 37 *MAU = Monthly Active User IndusInd Bank#38Digital Stack for Individual and MSME Segments: Continued enhancements across digital stacks to create better customer engagement and enablement Indus easy CREDIT for Individuals Co-bundling of Savings Account with Credit Card 100% completion of LOS migration from legacy software to new state-of-the-art LOS system Indus MERCHANT SOLUTIONS Indus easy CREDIT For Businesses • Video KYC journey for Current Account in Indus Merchant Solutions app went live • Integrated MarTech solutions in the app to accelerate growth and engagement Integrated with RBI Innovation Hub flagship offering Integrated Public Tech Platform for Frictionless Credit (IPTPF) for MSME customers of IndusInd Bank Addition of New facilities in Small Business Banking Digital Stack - to allow sanction of LCBD, Vanilla Forward, ODFC and Buyers credit facilities digitally ez Interoperability of Central Bank Digital Currency (CBDC) with UPI Indusind Bank 38 IndusInd Bank#39IndusInd Bank launched 'INDIE', an innovative customer oriented digital banking app with multiple industry-first offerings IndusInd Bank INDIE Best of Both Worlds - Trust of a Bank and Experience of a new age fintech From Product Centric to Client Centric Personalized Experience Data and Analytics led intelligent engagement All things finance - "easy", "engaging" Best of Breed or Better ~1.8 Mn Installs ~0.4 Mn Customers 40% Full KYC 39 <18 months Break Even Period per client IndusInd Bank#40IndusInd Bank launched 'INDIE', an innovative customer oriented digital banking app with multiple industry-first offerings Flexible Linked Deposits Simply link your fixed deposit to your savings account to pay with FD when savings balance runs low Industry First Security Features Numberless cards Dynamic PIN instead of Static PINs for ATM/POS Single Use Virtual Disposable Cards Up to 3% Gems on brands of your choice, 1GEM = 1 INDIE YOUniverse 9:45 INDIE YOUniverse Personalized rewards experience where you curate your own rewards program INDIE YOUniverse Accelerated Rewards How does it work? Select 3 brands of your choice to eam accelerated rewards. Earn up to 3% INDIE Gems for every transaction on your chosen brands. An ultra flexible Credit Line Better than a personal loan, Drawdown multiple times, choose how you want to pay each drawdown Smart Alerts and Insights +Broking, many more make trip MakeMyTrip Flipkart amazon fipkart amazon O < Debit Card Your card is all set. Swipe away! Physical Card SHEKHAR GUPTA CV XXX VALIO FROM 07/23 D 06/28 Indusind Bank Switch to front VISA Signature Set/Reset PIN Card Preferences Virtual Disposable Card OLA Uber Jio ola uber jomart Adds another layer of security to your ecommerce transaction. > blinkit AJIO Blinkit Tata Clia 40 Super PIN Feeling unsafe while using your PIN? Generate a one-time PIN only for your current transaction at an ATM/store Super OTP Sample App. Your summary co.... AReminder: Your Electricity bill payment - 5m of 1519 is due on 16-09-2023. 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Personalized nudges for smart money management IndusInd Bank#41Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans B Robust Liability Franchise Strong Product Groups G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 41 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#42ESG highlights for Q2 of FY24 Products Launched Client Engagement Sector Report: Green Steel To provide impetus to the Corporate Sector in supporting India's Net Zero goals and to address the challenges arising due to climate change. The bank has put together a wide range of ESG linked financing solutions. Debt Solutions Green Bond/ Loan Sustainability Bond/ Loan Steel Industry for Sustainable Finance Panel discussion on how the Indian Steel Industry is embedding sustainability into business and strategy, with Sustainability Heads from JSW and Tata Steel CHAMBE CH A report titled "Path to Sustainability - Green Steel" was released as part of the program "Championing Change" series by the Bank. The report highlighted the transition finance opportunities in the Indian Steel Sector. Please find the link to the same here Social Bond/ Loan (①)) Sustainability-linked Our Approach Bond/Loan · Opportunity Identification · • Recommendations Framework Development Subscription to Debt Post Issuance Support Ashocked Fark baby CHAMPION CHANGE CHANPURLING CLANCE THAN 42 PATH TO SUSTAINABILITY-GREEN STEEL Understanding the fundamentals IndusInd Bank#43Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Heathy Capital Adequacy Disproportionately Large Distribution Network Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Executing Digital ESG 2.0 Strategy - Core to the Business Philosophy 43 43 Experienced Board and Management Team IndusInd Bank#44Board of Directors with Diverse Expertise Name Mr. Sunil Mehta Mr. Shanker Annaswamy Dr TT Ram Mohan Mrs. Akila Krishnakumar Mr. Rajiv Agarwal Mr. Sanjay Asher* Mrs. Bhavna Doshi Mr. Jayant Deshmukh Mr. Pradeep Udhas Mr. Sumant Kathpalia Nature of Directorship Non-Executive, Independent, Part-time Chairman Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Managing Director & CEO Special Knowledge/Expertise Banking, Financial services, Insurance and Investment. Information Technology, Human Resource, Risk Management and Business Management Banking, Finance, Economics and Risk Management. Information Technology, Payments & Settlement Systems, Human Resource & Business Management Small Scale Industry Law and Accountancy Accountancy and Risk Management. Agriculture and Rural Economy and Cooperation. Finance, Information Technology and Business Management. Banking and Accountancy, Risk Management and Business Management Prior Experience Was on the board of all AIG companies in India, Held various senior positions at Citibank, Independent Director on the Board of State Bank of India,, Non- Executive Chairman of Punjab National Bank, Non-Executive Chairman of YES Bank Previously, MD of IBM India Private Limited, President and Chief Executive Officer for GE Medical Systems, South Asia, MD of Wipro-GE Medical Systems, served on the Boards of various councils and associations Retd. Professor of Finance & Economics at IIM Ahmedabad, Previously, Divisional Manager, Tata Economic Consultancy Services, Head of Strategy, Standard Chartered Bank, India, Vice President Bear Stearns, Hong Kong, and Head of Research, Birla Marlin Securities Previously, President - Global Technology at SunGard - a Fortune 500 Company and a global leader in Financial Services Software. One of the Founder- Promoters of Mindtree Ltd. (since divested). Promoter in several small-scale ventures, primarily manufacturing concerns with 38 years of experience in 'Small Scale Industries' segment, Presently, a Senior Partner with M/s Crawford Bayley & Co., one of India's oldest Law Firm. Specializes in the fields of M&A, cross-border M&A, joint ventures, private equity and capital markets Previously, Partner at KPMG India, Served on various Committees of Institute of Chartered Accountants of India (ICAI) Previously, Director of Agriculture, Maharashtra State, Held many important positions in the Department of Agri, Maharashtra Currently senior advisor to KPMG India Chairman and CEO. Previously, Senior Partner at KPMG India, which he co-founded 27 years ago. Held various senior positions including Global roles in KPMG Career banker with years of rich experience in large multi-national banks such as Citibank, Bank of America and ABN AMRO. *Mr. Sanjay Asher ceased to be the Non-Executive Independent Director of the Bank, with effect from the close of business hours on October 9, 2023, upon completion of his tenure 44 IndusInd Bank#45Experienced and Well-knit Management Team Name Mr. Sumant Kathpalia Designation Exp (Yrs) Prior Experience Managing Director & CEO 35+ Career banker with years of rich experience in large multi-national banks such as Citibank, Bank of America and ABN AMRO Mr. Arun Khurana Deputy CEO 29+ Regional Head Corporate Solutions Asia-Pacific Markets of RBS Singapore - Mr. Sanjeev Anand Head Corporate, Commercial, Rural & Inclusive Banking 31+ Head Commercial Banking, ABN AMRO Bank (India) Mr. Zubin Mody Chief Human Resources Officer 30+ Head HR, ICICI Lombard General Insurance Company Limited Mr. Ramesh Ganesan Head Technology and Corporate & Global Market Operation 35+ Executive Director, ABN AMRO Bank (India) Mr. Bijayananda Pattanayak Mr. Gobind Jain Head Gems & Jewellery 39+ Managing Director and Member, Global Management Team IDGJ of ABN AMRO Chief Financial Officer 30+ Joint President Group Account & MIS, Kotak Mahindra Bank; held prior positions at ICICI Bank, Bank of America, Bank International Indonesia and RBI Mr. Soumitra Sen Head Consumer Banking & Marketing 34+ Leadership positions at ABN AMRO Bank NV, RBS, Deutsche Bank AG & Nestle Mr. Samir Dewan Head Affluent Banking & International Business 29+ COO Private Banking, Asia at RBC, leadership positions with Bank of America, ANZ, and ABN AMRO. Mr. Anil M. Rao Head Consumer Operations & Solution Delivery 28+ Various positions at ABN AMRO Bank, RBS and Bank of America Mr. Siddharth Banerjee Mr. Vivek Bajpeyi Head Global Markets and FIG 26+ Chief Risk Officer 34+ Various position at HSBC, Deutsche Bank, HDFC Bank, ABN AMRO NV, and ANZ Bank Prior positions with RBL Bank, ANZ Grindlays, Deutsche Bank and Nomura India. Mr. Shiv Kumar Bhasin Chief Transformation Officer 27+ Ms. Charu Sachdeva Mathur Head Digital Banking & Strategy (Existing Business) 18+ Mr. A. G. Sriram Head Consumer Finance 30+ Prior positions with NSE - India, SBI, Barclays Corporate, Fidelity Investment and few more Financial services and telecom advisory at Boston Consultancy Group (BCG) Multiple roles across Credit, Operations and Sales including leading Construction and Commercial Vehicle Segment. Mr. Indrajit Yadav Head Investor Relations and Strategy 16+ Has been with IndusInd Bank since 2013, prior to 2013 he was associated with Nomura India and with Cognizant. 45 IndusInd Bank#46Awards & Accolades 46 IndusInd Bank#47Pitch BFSI Marketing Summit & Awards 2023 Piavh BFSI BANONG-MARKETING TRATEGIES Indusind Bank Limited PIYOR BESI BANKING-MARKETING STRATEGIES Indusind Bank Limited Pitch BFSI AMARKETING BANKING-MARKETING STRATEGIES Savings Accour the Tu Alse Indusind Bank Limited Pitch BFSI BANKING-USE OF CHANNELS AND HEDELM Indusind Bank Limited Most Effective Holiday, Seasonal & Festival Marketing Campaign for #BankOnHappiness Most Effective Launch/Relaunch Campaign for EazyDiner Credit Card Most Effective 360- degree Marketing Campaign for Savings Account Ho Toh Asia Campaign Most Effective Use of OTT/Digital for Savings Account Ho To Aisa Campaign 47 IndusInd Bank#48Disclaimer This presentation has been prepared by IndusInd Bank Limited (the "Bank") solely for information purposes, without regard to any specific objectives, financial situations or informational needs of any particular person. All information contained has been prepared solely by the Bank. No information contained herein has been independently verified by anyone else. This presentation may not be copied, distributed, redistributed or disseminated, directly or indirectly, in any manner. This presentation does not constitute an offer or invitation, directly or indirectly, to purchase or subscribe for any securities of the Bank by any person in any jurisdiction, including India and the United States. No part of it should form the basis of or be relied upon in connection with any investment decision or any contract or commitment to purchase or subscribe for any securities. Any person placing reliance on the information contained in this presentation or any other communication by the Bank does so at his or her own risk and the Bank shall not be liable for any loss or damage caused pursuant to any act or omission based on or in reliance upon the information contained herein. No representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information or opinions contained in this presentation. Such information and opinions are in all events not current after the date of this presentation. Further, past performance is not necessarily indicative of future results. This presentation is not a complete description of the Bank. This presentation may contain statements that constitute forward-looking statements. All forward looking statements are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those contemplated by the relevant forward-looking statement. Important factors that could cause actual results to differ materially include, among others, future changes or developments in the Bank's business, its competitive environment and political, economic, legal and social conditions. Given these risks, uncertainties and other factors, viewers of this presentation are cautioned not to place undue reliance on these forward-looking statements. The Bank disclaims any obligation to update these forward-looking statements to reflect future events or developments. Except as otherwise noted, all of the information contained herein is indicative and is based on management information, current plans and estimates in the form as it has been disclosed in this presentation. Any opinion, estimate or projection herein constitutes a judgment as of the date of this presentation and there can be no assurance that future results or events will be consistent with any such opinion, estimate or projection. The Bank may alter, modify or otherwise change in any manner the content of this presentation, without obligation to notify any person of such change or changes. The accuracy of this presentation is not guaranteed, it may be incomplete or condensed and it may not contain all material information concerning the Bank. This presentation is not intended to be an offer document or a prospectus under the Companies Act, 2013 and Rules made thereafter, as amended, the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2009, as amended or any other applicable law. Figures for the previous period/year have been regrouped wherever necessary to conform to the current period's/year's presentation. Total in some columns/rows may not agree due to rounding off. Note: All financial numbers in the presentation are from Audited Financials or Limited Reviewed financials or based on Management estimates. 48 IndusInd Bank