#1Investor Presentation Q1-FY23 June 2022 IndusInd Bank#2IndusInd Bank at a Glance 5th Largest Private Bank with Disproportionately Large Distribution Network *2,47,960 crs Loans 3,02,719 crs Deposits Diversified Across Products and Geographies 32 mn Customers Across Segments III Universal Banking Approach with Diversified Loan & Deposit Mix 54:46 Loan Mix Retail VS Wholesale Jill 5,939 Branches/Outlets PAN India Network 43% CASA Stable Low-cost Deposits Innovative Digital Approach Overall Digital Transaction Mix at 92% Strong Domain Expertise Long Vintage across Cycles Vehicle Finance 26% of the Loan Book Micro Finance 12% of the Loan Book Gems & Jewellery 4% of the Loan Book Robust Balance Sheet with Strong Capital Adequacy & Contingency Buffers 18.14% CRAR Tier 1: 16.55% | Tier 2: 1.59% 124% Average LCR Well above regulatory requirement 72% PCR GNPA 2.35% | NNPA 0.67% Strong Profitability amongst highest in the Industry 4.21% Net Interest Margin 43.36% Cost to Income 2 5.7% Operating Profit Margin to Loans IndusInd Bank#3Key Financial Highlights for Q1 FY23 Balance Sheet Loans *2,47,960 crs Deposits *3,02,719 crs CASA *1,30,508 crs Term Deposits *1,72,211 crs Total Assets *4,10,100 crs 18% YoY 4% QoQ 13% YoY 3% QoQ 16% YoY 4% QoQ 11% YoY 2% QoQ 10% YoY 2% QoQ Net Interest Income Total Fee Income Revenue Operating Profit Net Profit Profit & Loss *4,125 crs 1,932 crs *6,057 crs *3,431 crs *1,631 crs 16% YoY 4% QoQ 12% YoY 1% QoQ 15% YoY 3% QoQ 10% YoY 2% QoQ 61% YoY 16% QoQ Net Interest Margin Return on Assets Return on Equity Cost to Income Net NPA Key Ratios 4.21% 1.73% 13.44% 43.36% 0.67% 15 bps YoY 1bps QoQ 56 bps YoY 22 bps QoQ 414 bps YoY 152 bps QoQ 238bps YoY 75bps QoQ 17bps YoY 3bps QoQ 3 IndusInd Bank#4Balance Sheet In crs Capital & Liabilities Q1 FY23 Q1 FY22 Y-o-Y (%) Q4 FY22 Q-0-Q (%) 775 774 775 Capital Reserves and Surplus 48,932 43,774 12% 47,252 4% 3,02,719 2,67,233 13% 2,93,349 3% Deposits Borrowings 41,812 49,294 (15%) 47,323 (12%) Other Liabilities and Provisions 15,862 11,921 33% 13,268 20% 4,10,100 3,72,996 10% 4,01,967 2% Total Assets Cash and Balances with RBI 56,153 62,673 (10%) 60,198 (7%) Balances with Banks 6,615 8,087 (18%) 8,387 (21%) Investments 72,487 68,699 6% 70,930 2% 2,47,960 2,10,727 18% 2,39,052 4% Advances 1,952 1,876 4% 1,929 1% Fixed Assets 24,933 20,934 19% 21,471 16% Other Assets Total 4,10,100 3,72,996 10% 4,01,967 2% 4 IndusInd Bank#5Profit and Loss Account - Q1 FY23 In crs Net Interest Income Other Income Q1 FY23 Q1 FY22 Y-o-Y (%) Q4FY22 Q-0-Q (%) 4,125 3,564 16% 3,985 4% 1,932 1,723 12% 1,903 1% Total Income 6,057 5,287 15% 5,888 3% Operating Expenses 2,626 2,166 21% 2,508 5% Operating Profit 3,431 3,121 10% 3,380 2% Provisions & Contingencies 1,251 1,780 (30%) 1,462 (14%) Profit before Tax 2,180 1,341 62% 1,918 14% Provision for Tax 549 325 69% 517 6% Profit after Tax 1,631 1,016 61% 1,401 16% 5 IndusInd Bank#6Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 6 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#7Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 7 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#8Well Diversified Loan Book across Consumer and Corporate Products. 210,727 Loan Book Mix (*crs) 220,808 228,583 239.052 247,960 (*crs) 44% 45% 46% 46% 46% Consumer Banking Jun-22 Vehicle Finance 64,583 26% Commercial Vehicle 24,415 9% 56% 55% 54% 54% 54% Utility Vehicle 6,797 3% Small CV 3,184 1% Jun-21 Sep-21 ■Consumer Banking Dec-21 Mar-22 Jun-22 Two-Wheeler 4,358 2% Corporate & Commercial Banking Car 8,789 4% Tractor 8,250 3% Small Corporates Mid Size Corporates 17% 4% (*crs) Corporate Banking Jun-22 % Large Corporates 62,322 25% Mid Corporates 42,210 17% Large Corporates 25% Small Corporates 9,897 4% Total Advances 1,14,429 46% Equipment Financing 8,790 4% Non-Vehicle Finance 39,545 16% Vehicle Finance 26% Business Banking 12,203 5% Loan Against Property 9,009 4% Credit Card 6,478 3% BL, PL, AHL, Others Microfinance 11,855 4% 29,403 12% Non Vehicle Retail Total Advances 1,33,531 54% Microfinance 12% 16% 80 IndusInd Bank#9Vehicle Finance: Granular Portfolio Across Vehicle Categories Overview of Vehicle Finance Division 35+ Years of Vintage Across Credit Cycles Market Leader in Most Products Amongst Top 3 Diversified Vehicle Loan Book across Vehicle Categories (%) Two Wheelers 7% Small CV 5% Focus on Business Owner Segment Utility Vehicle 10% Nimbleness of an NBFC With Dedicated Network Nationwide Presence Diversified Across States. Strong Collateral Coverage Throughout the Loan Cycle Vehicle Finance Loan Book (*crs) 64,583 59,645 59,302 60,608 61,923 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 6 Tractor 13% Construction Equipment 14% 4,875 Car 13% Disbursements (*crs) CV 38% 10,078 9,986 8,832 8,594 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 IndusInd Bank#10Microfinance: Bridging the Financial Inclusion Gap 2nd Largest Micro Finance Lender 10mn Women Customers 1.33 Lacs Villages covered across 21 States Tech/Data driven Risk Management District/Branch level Monitoring 94K+ Bharat Money Stores Banking at doorstep in remote areas 380K+ Merchants Onboarded Addressing the MSME banking needs 10 Micro Finance Loan Book (*crs) 30,612 28,115 29,403 27,443 25,944 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 Average Ticket Size (*) 29,738 27,211 28,065 27,852 28,102 IIIII Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 IndusInd Bank#11Corporate Portfolio - Focus on Granular, Higher Rated Customers Corporate Loan Book (crs) 1,14,429 1,09,463 1,05,481 99,079 92,407 Jun-21 Sep-21 Dec-21 Mar-22 Improving Risk Profile * BB+ & Below BBB-, BBB, BBB+ A-, A, A+ AA-, AA, AA+ AAA 19% 25% 23% 23% 15% 15% 21% 24% 29% 27% 27% 27% 31% 26% 24% 22% 6% 6% 5% 4% Stressed telco at 1% Jun-22 Mar-20 Mar-21 Mar-22 Jun-22 Sector-wise Loan Mix (% of Total Loans) Sector Q1 FY23 NBFCs (other than HFCS) 4.55% Gems and Jewellery 4.16% Real Estate Commercial & Residential 4.05% Steel 2.27% Lease Rental 2.22% Power Generation - Non Renewable 1.61% Food Beverages and Food processing 1.53% Loan Road Projects (Operational) 1.42% Processing Power Generation - Renewable 1.14% 41% Housing Finance Companies 1.09% Educational Institution 1.05% Services 1.04% Others Corporate Banking 20.02% 46.15% Consumer Banking 53.85% Total 100.00% 11 *Includes fund and non-fund based exposure to corporate clients Diversified Fee Mix Q1FY23 Investment Banking 6% Foreign Exchange 18% Trade & Remittances 35% IndusInd Bank#12Non-Vehicle Retail Loans - Risk Calibrated Growth Strategy Business Banking (*crs) Loan Against Property (*crs) 11,892 12,203 9,009 11,223 8,761 11,314 8,788 8,664 8,817 11,031 Jun-21 Sep-21 Dec-21 Mar-22 Jun-22 Credit Cards (*crs) 5,301 5,006 4,512 6,478 5,880 " Jun-21 Sep-21 Dec-21 Mar-22 Jun-22 Business Loan, Personal Loan, Affordable Housing, Others (crs) 11,855 10,464 9,487 9,773 8,235 Jun-21 Sep-21 Dec-21 Mar-22 Jun-22 Jun-21 Sep-21 Dec-21 Mar-22 Jun-22 12 IndusInd Bank#13Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy ESG - Core to the Business Philosophy Experienced Board and Management Team 13 IndusInd Bank#14Deposit Growth Driven by Granular Retail Deposits; Building Stable Low-Cost Deposit Book Deposits (crs) Retail Deposits Retail Deposits as per LCR (*crs)* Share of Retail Deposits (%) 3,02,719 13% YoY 2,84,484 2,93,349 40% 2,75,288 2,67,233 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 Cost of Deposits (%) 4.97% 4.85% 4.79% 4.66% 4.60% 41% 40% 41% 41% 17% YoY 3% QoQ 3% QoQ 1,05,737 1,11,749 1,13,615 1,20,509 1,24,105 18bps YoY Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 14 Key Focus Areas Expanding branch network Focus on target market segments " Growth driven by retail customer acquisitions Scaling up new businesses - Affluent and NRI Leverage BFIL for rural customers Building Merchant Acquiring Business Digital Partnerships & Alliances Innovative service propositions Executing Digital 2.0 with planned Individual and SME launches ☐ Q1 FY22 19bps QoQ Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 *As at period end. IndusInd Bank#15Healthy Share of CASA; Strong Liquidity Profile CASA SA CASA (crs) Share of CASA % CA CA (crs) Share of CA % 42% 42% 43% 43% 42% 12% 12% 12% 12% 12% 1,30,508 1,25,333 36,507 35,265 1,19,894 1,12,349 1,15,863 32,421 32,587 33,279 9% YoY 16% YoY Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 SA (crs) Share of SA % 31% 30% 30% 30% 30% 4% QoQ 95,243 83,276 86,615 88,826 79,928 19% YoY Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 7% QoQ 15 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 Liquidity Coverage Ratio (%) 146% 148% 137% 127% 124% Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 3% QoQ IndusInd Bank#16Borrowings Constituted by Long Term Sources Borrowings (Cr) 14% Borrowings (crs) % of Total Liabilities 12% 13% 12% 49,294 47,323 46,295 45,669 10% 41,812 IIIII Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 16 Long-Term FCY Borrowings 33% Borrowings Mix (%) Money Market 0% Infrastructure Bonds 4% Tier 2 Bonds 7% AT1 Bonds 3% Refinance from Development Institutions 53% IndusInd Bank#17Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy ESG - Core to the Business Philosophy Experienced Board and Management Team 17 IndusInd Bank#18Strong Product Groups with Efficient Capital Deployment Low RWA Consumption (*crs) LC - Usance 20% Notional Amount Risk Weighted Assets 9,71,791 LC - Sight 11% 0.5%# 84,046 8,321 1.7%# 26,439 Derivatives + FX Contracts + LC and Guarantees Options #CRAR consumption LC-BG Rating Profile Below investment * grade 4% Secured by Cash Backed 13% Counter Guarantees of Corresponden t Bank Above investment grade 77% *Stressed telecom contributes 1% 6% LC-BG Mix Performance Guarantees 35% Financial Guarantees 34% One of the largest treasuries in Indian banks with best-in-class risk management systems Robust framework for measurement of risks through Client Suitability Tests, VaR, PV01, Stop- loss limits, MTM of marketable portfolios, Exposure limits, etc. Exposures predominantly to public sector, cash backed transactions and strong sponsors FX-Derivatives Exposure Type Exposure against Banks (Non Collateralised) 14% 18 Others Counterparties 17% Counterparties with Collateralised Arrangements (CSA) 22% Central Counterparty (Guaranteed Settlements) 47% Indusind Bank#19Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 19 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#20Yield Cost Movement 8.35% Segment-wise Yield: 11.39% Q1FY23 4.79% 4.14% 8.28% 11.29% Q4FY22 4.60% 4.08% Yield on Assets Yield on Advances Cost of Deposits Cost of Funds Yield on Assets/Cost of funds are based on Total Assets/Liabilities Q1FY23 Q4FY22 Outstanding (*crs) Yield (%) Outstanding (*crs) Yield (%) Corporate Banking 1,14,429 7.80% 1,09,463 7.73% Consumer Banking 1,33,531 14.33% 1,29,589 14.18% Total 2,47,960 11.39% 2,39,052 11.29% 20 20 IndusInd Bank#21Diversified and Granular Fee and Other Income Streams In crs Q1FY23 Q1FY22 Y-0-Y(%) Q4FY22 Q-0-Q(%) 189 170 Trade and Remittances 11% 199 (5%) Foreign Exchange Income 220 192 15% 234 (6%) Distribution Fees (Third Party Products) 507 311 63% 470 8% General Banking Fees 334 188 209 78% 60% Loan Processing Fees 511 339 51% 504 1% Investment Banking 25 14 28 79% (9%) Total Core Fee Income 1,786 1,214 47% 1,644 9% Securities/M M/FX Trading/Others 146 509 (71%) 259 (44%) Total Fee Income 1,932 1,723 12% 1,903 1% Fee Income Mix 70% CONSUMER BANKING I 22% CORPORATE BANKING 8% TRADING & OTHER INCOME 221 IndusInd Bank#22Operating Profit Margins Amongst the Highest in Industry Net Interest Margin (%) 4.06% 4.07% 4.10% 4.21% 4.20% Total Fee to Asset Ratio (%) 1.9% 1.8% 1.9% 1.9% 1.9% Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 Cost to Income Ratio (%) 41.4% 41.0% 41.6% Operating Profit Margin (%) 42.6% 5.9% 6.0% 43.4% Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 22 22 5.9% 5.8% 5.7% 3.5% 3.6% 3.6% 3.6% 3.5% 66666 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 ■% of Average Loans % of Average Assets IndusInd Bank#23Key Financial Indicators Return on Assets (%) 1.73% 1.51% 1.35% 1.29% 1.17% Return on Equity (%) 10.88% 10.28% 9.30% 13.44% 11.92% Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 Earning Per Share - Annualized (*) Net Worth (crs) 42,751 43,833 45,817 47,265 84.2 42,243 72.3 64.1 59.2 52.6 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23 23 23 IndusInd Bank#24Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 24 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#25Movement in Non-Performing Assets Q1FY23 Q4FY22 In crs Corporate Consumer Total Corporate Consumer Total Opening Balance 2,530 2,987 5,517 2264 3,515 5,779 Fresh Additions 603 1,647 2,250 346 1,742 2,088 -from Standard 272 1,058 1,330 187 1,511 1,698 -from Restructured 331 590 921 159 231 390 Deductions 638 1196 1834 80 2,270 2,350 -W rite-offs 449 781 1,230 1 1,352 1,353 -Upgrades -Recoveries Gross NPA Net NPA % of Gross NPA % of Net NPA Provision Coverage Ratio (PCR) Restructured Advances 169 193 363 41 240 281 20 222 241 38 678 716 2,494 3,439 5,933 2,530 2,987 5,517 1,661 1,530 2.35% 2.27% 0.67% 0.64% 72% 72% 2.1% 2.6% *Sale to ARC is NIL (Q4 FY22 Rs.375 crs) 25 IndusInd Bank#26NPA Composition - Consumer Banking (*crs) Q1 FY23 CV Utility CE Small CV TW Cars Gross NPA 486 39 145 69 353 68 Tractor 146 752 Gross NPA % 1.98% 0.58% 1.64% 2.14% 7.89% 0.77% 1.76% 3.48% BBG/LAP HL/PL/Others Cards 208 149 1.73% MFI Total 1,024 3,439 2.25% 3.38% 2.54% Q4 FY22 CV Utility CE Gross NPA 401 26 97 Gross NPA % 1.72% 0.42% 1.10% Small CV 65 2.11% TW 421 Cars Tractor BBG/LAP 55 119 647 9.15% 0.65% 1.50% 3.07% HL/PL/Others Cards MFI Total 199 188 769 2,987 1.82% 3.31% 2.45% 2.27% 26 Indusind Bank#27Loan Related Provisions held as on June 30, 2022 ☐ Specific provision of 4,202 crs (towards PCR) Floating provisions of 70 crs other than related to COVID-19 (towards PCR) Standard contingent provisions of 3,003 crs surplus outside PCR ☐ ☐ Standard asset provision of ₹1,095 crs other than related to COVID-19 Provision Coverage Ratio at 72% and total loan related provisions at 141% of GNPA Loan related provisions of 8,370 crs are 3.38 % of the loans 27 27 Indusind Bank#28Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy ESG - Core to the Business Philosophy Experienced Board and Management Team 28 IndusInd Bank#29Healthy Capital Adequacy Capital Adequacy In crs 30 Jun 22 31 Mar 22 Credit Risk, CVA and UFCE 2,56,767 Market Risk 8,325 2,47,567 9,538 Operational Risk 38,026 38,026 Total Risk Weighted Assets 3,03,118 2,95,131 15.59% 15.42% CET1 Ratio (%) 15.96% 16.06% 15.13% Jun-21 Sep-21 Dec-21 Mar-22 Jun-22 Core Equity Tier 1 Capital Funds 48,666 47,103 Additional Tier 1 Capital Funds 1,490 2,490 CRAR (%) Tier 2 Capital Funds 4,826 4,778 18.06% 18.42% 18.14% Total Capital Funds 54,982 54,371 17.57% 17.37% CRAR CET1 Tier 1 Tier 2 18.14% 18.42% 16.06% 15.96% 16.55% 16.80% 1.59% 1.62% 29 29 Jun-21 Sep-21 Dec-21 Mar-22 Jun-22 IndusInd Bank#30Shareholding Pattern and Credit Ratings Private Corporates. 4.19% Diversified Shareholding Credit Ratings Domestic Rating: ☐ CRISIL AA + for Infrastructure Bonds program/Tier 2 Bonds GDR issue NRIs/ Director/ 8.20% Others 3.61% Promoters 15.16% MFs Banks/ ☐ CRISIL AA for Additional Tier 1 Bonds program Insurance Co 19.30% ☐ Individuals 7.47% * Flls 42.07% ☐ CRISIL A1+ for certificate of deposit program / short term FD programme IND AA+ for Senior bonds program/Tier 2 Bonds by India Ratings and Research IND AA for Additional Tier 1 Bonds program by India Ratings and Research IND A1+ for Short Term Debt Instruments by India Ratings and Research * Includes FPIS 30 30 International Rating: Ba1 for Senior Unsecured MTN programme by Moody's Investors Service IndusInd Bank#31Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Ę Robust Liability Franchise Strong Product Groups G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 31 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#32Disproportionately Large Distribution Network with Unparalleled Rural Presence Distribution Network with Deep Rural Presence Strengthening Distribution Infrastructure Particulars Jun 30, 2021 Sep 30, Dec 31, Mar 31, Jun 30, 2021 2021 2022 2022 ~32 mn Customer Base ~1,33,000 Villages Covered Branches/Banking Outlets 2,015 2,015 2,103 2,265 2,286 BFIL Branches 2,385 2,665 2,778 2,795 2,836 Vehicle Finance Marketing 5,939 Branches/Outlets TJ' 2,783 ATMs 821 827 825 816 817 Outlets Total 5,221 5,507 5,706 5,876 5,939 ATMs 2,870 2,886 2,861 2,767 2,783 Geographical Breakdown of Branches Urban 564 25% Rural 519 23% Metro Semi 731 Urban 32% 472 20% 32 Regional Breakdown of Branches Southern 561 25% Western 422 18% Central 310 14% Eastern 434 19% Northern 559 24% IndusInd Bank#33Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 33 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#3470% of current accounts opened digitally Digital Sourcing % continues to grow and digital unassisted* business models gaining momentum இ 200,000+ Clients on- boarded using VKYC during the quarter 96% of deposits (savings and fixed deposit) opened digitally 30% of savings accounts digitally unassisted* 42% of fixed deposits digitally unassisted* 54% of personal loans $ opened digitally Scaling up digitally unassisted* model with easycredit steadily 98% of mutual funds sourced digitally { } 90% of Cards sourced digitally Scaling up digitally unassisted* model with easycredit steadily 見 100% of life insurance sourced digitally 85% of non life 57% of Retail Forex digital via indusforex 34 insurance sourced digitally *Digital Unassisted refers to customer initiated and self service led % from retail customers (excluding clients of Bharat Financial and Vehicle Finance Division) IndusInd Bank#35Focusing on building sustainable, profitable digital unassisted (Customer Do It Yourself led) business models Digitally Acquired Savings Accounts IndusEasycredit - Digitally Acquired Personal Loans Indus Ceasy CREDIT Indus Easycredit - Digitally Acquired Credit Cards Indus Ceasy CREDIT Indexed DIY Volume - Savings Account 2X 100 214 Indexed DIY Volume - Personal Loans Indexed DIY Volume - Credit Cards 424 305 3X 4X 100 100 Q1 FY'22 Q1 FY'23 Q2 FY'22 Q1 FY'23 Q2 FY'22 Q1 FY'23 Includes only direct digital unassisted or customer do it yourself (DIY) journey led business 35 *operating income = yield - cost of funds - cost of acquisition - cost of processing ; ** BAU = Business As Usual (offline / channel partner led business) IndusInd Bank#36Driving digital client engagement and digital transaction intensity IBL Mobile+UPI transaction volumes increased ~2X Indexed mobile transaction volumes 70% of Bank's service requests* processed straight through digitally via channels as self service 92% of Bank's transactions are digital *Service Requests include account maintenance requests such as adhoc statements, PIN set / reset, card hotlisting, updation of address, email ID, etc. Requests processed digitally via 36 channels excludes requests originated on Branch/ATM / Contact Centre and includes only self service 220 200 180 160 140 120 100 100 80 May'21 ■May'21 May'22 208 May'22 Source: RBI IBL mobile active client base up 21% YoY Indexed mobile active client base 130 120 110 100 100 90 121 80 Q1 FY 22 Q1 FY23 Q1 FY 22 Q1 FY23 IndusInd Bank#37Whatsapp Banking: ~5.1 mn clients enjoy the list of 50+ services now available on the channel WhatsApp Banking: Offer 50+ services for clients across Registered Base of 5.1 Mn up 82% YoY segments million 6.0 5.0 Talk to Agent FD/RD Summary Chequebook Request CC Statement Block/ Unblock CC 82% 4.0 3.0 2.0 1:05 AM All services Below mentioned services are currently available on WhatsApp, we are constantly adding new services, so keep on checking to see newly available services. Accounts Fixed Deposit Services Vehicle Loan Services Debit Card Services Renew Insurance Pull Funds Credit Card Services Update Personal Details Raise a Complaint Apply for Products Talk To Agent Example: Type Accounts to know the details of services available for Account Operations 5. FD/RD Number: xxxxxxxx3358 6. Show Next TENURE:12 months ROI:6.5% Deposit Amount:INR 143311.92 Opened on:2019-03-28 Maturity Amount:INR 152856.19 Maturity Date: 2022-03-28 IndusInd Bank Please select from below month 1. Jul'22 1.0 2. Jun'22 2.8 3. May'22 4. Apr 22 0.0 5. Mar'22 Please enter option number from above to proceed further 6. Feb'22 Q1'FY22 4:51 PM 7. Other 1 4:51 PM Please type option number to proceed further Transactions up by 45% YOY 12:20 AM FD Summary FD Number:xxXXXXXX5622 Account Balance:INR 148038.05 6 12:20 AM 160.0 Indexed transactions 5.1 Q1'FY23 Monthly active users up 23% YoY Indexed monthly active How do you wish to access the statement? 140.0 user base 140.0 TYPE:Fixed Deposit 120.0 Please select from the button options 12:20 AM 120.0 100.0 Download PDF Email PDF 100.0 80.0 Whatsapp Production 80.0 How do you wish to access the statement? Please select from the button options Email PDF 60.0 60.0 12:20 AM 40.0 40.0 4:51 PM Dear Customer, your request for duplicate email statement for Credit Card ending 6009 is processed. 20.0 20.0 Multiple new Services added Message 1:05 AM FD/RD Summary 12:20 AM 100 145 100 123 0.0 0.0 CC Statement Download/Email Q1'FY22 Q1'FY23 Q1'FY22 Q1'FY23 37 IndusInd Bank#38Scaling up Credit Card and Personal Loan sourcing on the back of Indus Easy Credit Easycredit Platform Impact on Credit Card Business TAT to Decision Indus Ceasy CREDIT Powered by India Stack - Digital Checks for KYC, AML, Employment Verification & Real Time Bank Statement Analysis E-agreement, E-sign, E-stamping and E- nach setup for STP real time disbursement in account V-KYC enabled process Instant Saving/Application ~60-70% lower cost Offline Channel Partner - Indexed Volumes Credit Card Volumes growth post platform adoption 100 2.5X 260 Q1 Initiatives: ☐ Superior client engagement and real time nudges through Mo-Engage on DIY* platform ☐ Co-browsing assistance implementation to manage drop offs from DIY* ☐ Easydiner Cobrand Card Launched ☐ Launch of easycredit on Personal Loans STP% ~15-20% Productivity Increase % ~30-40% Q4 FY'22 Q1 FY'23 ✓ Easycredit (assisted model led): 100,000+ cards dispatched in last 6 months ✓ 200+ Offline Partners live ✓ 1200+ Partner Sales Team 275+ Bank Sales team ✓ 50+ Branches and 500+ employees in branches IndusInd Bank#39Indus Merchant Solutions: Garnered substantial interest from new to bank customers; current focus on strengthening the offering and boosting growth 4.4 app rating Android Holistic Merchant Stack with 40+ services integrated DIY CA Opening + Merchant Onboarding Banking Sales Dashboard, Transfers, Service Requests, FD / RD, Statements & more... Coming Soon Payments UPI, Payment Links, Khaata and more... Loans STP enabled pre approved collateral free loans Constantly ranked amongst the top merchant apps in the country 80K+ installations on the app by Jun '22 Instant Settlement BFIL users D (R) ΓΑ 3TT CA in <30 mins Multilingual 80,000+ 2:1 Every 2nd user on the app is a potential new customer Martech Stack 54 46 NTB ETB Jan '22 Feb '22 Mar '22 Apr '22 May '22 Jun '22 Installations NTB:ETB Split THE DIGITAL BANKER Indus MERCHANT SOLUTIONS Digital CX WINNER Awards N OUTSTANDING DIGITAL CX- SME PAYMENTS Bill Payments Merchant Loans INDUSIND BANK ...more Now, scaling up through an effective mix of paid and organic media SEO + Content Maintaing a healthy mix of organic to paid media during scale-up Driving analytics, attribution and campaign automation through modern growth tools moengage AppsFlyer Amping-up SEO efforts through focus on content marketing strategy IndusInd Bank#40Collaborating with ecosystem players to generate business digitally (BaaS* models) Steadily Scaling up the Open / API Banking led model with partners Retail Client Base and Balance Sheet acquired via partners scaled up steadily scaling Open / API Banking led models Providers IndusInd API Stack (400+ APIs) Customer Onboarding - eKYC, VKYC, FD Booking Business Rule Engine / UW Decision As a Service Payments & Collections POS, QR, payment gateways Instant Settlement Payment Solution Convert spends to EMI Co-lending with Fin-techs Document Management & NBFCs Unsecured business loans Invoice Discounting Accounting/ Purchase Finance Taxation Solution Providers Neo- Banks Current Full Account stack Business Loans cross product partners hips Personal Loans Credit Cards Aggregators Payment Banks, Wealth fin-techs Fixed Deposits 3-in-1 accounts B2B Commerce Platforms Current Account Business Loans Invoice Discounting Extending APIs from across platforms to partners *BaaS = Banking as a Service Indexed Client Base 600 100 6X Q1'22 Q1'23 700 Indexed Balance Sheet 100 7X 40 Q1'22 IndusInd Bank Q1'23#41Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans B Robust Liability Franchise Strong Product Groups G Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy ESG - Core to the Business Philosophy Experienced Board and Management Team 41 IndusInd Bank#42Sustainability: Core to Bank's PC 5 Strategy Outlined a comprehensive ESG Strategy in 2022 integrating ESG with Business, Operations, Risk & Products Business Enhance Exposure to ESG +ve sectors Sustainable Finance Sector Targets Products Innovative ESG Products for Retail & Corporate Clients Risk Sharing & Blended Finance Partnerships & Operations Governance & Polices Greening IBL branches Monitor & Reduce GHG Emissions ESG compliance for Vendors Human Capital - D&I and Emp. Engagement Risk # Integrate ESG Risk with Credit Risk Assessment Board Approved Policy and Governance System in place Monitor Bank's exposure to High ESG Risk industries 43 43#43Awarded Best Bank ESG in India - 2022 by Asia Money 2022 Highlights < Integration of ESG Risk with Credit Risk Launch of ESG Theme Products Green Fixed Deposit Risk Sharing with Multilateral Agencies ➤ NR Home Coming with Akshay Patra Foundation GHG Intensity down from 3.8 to 3.1 MT of CO2e / Rs crore revenue in 2 years Growth in Climate Finance book from 2.85% to 3.26% of Bank's book* ➤ Only Indian Bank to be included in Dow Jones Sustainability Year Book < Highest rating amongst Indian Banks in Refinitiv ESG Rankings We are winning at What Really Matters IndusInd Bank is proud to be the 'Best Bank for ESG - India' at Asia Money Best Bank Awards A BEST BANK AWARDS 2022 ASIAMONEY BEST BANK FOR ESG INDIA 2023 New Initiatives Carbon Neutrality by 2032 Embed ESG targets in KPIs of Top Management & Business Heads Launch ESG Theme Products Women Entrepreneurship - Focus in Retail Banking Finance for Water Sector - SME & Corporate Bank ➤ EV Car Finance Vehicle finance ➤ Diversity & Inclusion *Assurance Certification Underway 44 I#44Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Heathy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 44 44 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#45Board of Directors with Varied Expertise Name Mr. Arun Tiwari Mr. Shanker Annaswamy Dr T T Ram Mohan Mrs. Akila Krishnakumar Mr. Rajiv Agarwal Mr. Sanjay Asher Mrs. Bhavna Doshi Mr. Jayant Deshmukh Mr. Pradeep Udhas Mr. Sumant Kathpalia Nature of Directorship Non-Executive, Non- Independent, Part-time Chairman Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Additional Director Managing Director & CEO Special Knowledge/Expertise Banking, Finance, Human Resource, Risk Management and Business Management. Information Technology, Human Resource, Risk Management and Business Management Banking, Finance, Economics and Risk Management. Information Technology, Payments & Settlement Systems, Human Resource & Business Management Small Scale Industry Law and Accountancy Accountancy and Risk Management. Agriculture and Rural Economy and Cooperation. Finance, Information Technology and Business Management. Banking and Accountancy, Risk Management and Business Management Prior Experience Previously, CMD of Union Bank of India, Executive Director of Allahabad Bank, Various leadership roles at Bank of Baroda, served on the Boards of various companies and associations Previously, MD of IBM India Private Limited, President and Chief Executive Officer for GE Medical Systems, South Asia, MD of Wipro-GE Medical Systems, served on the Boards of various councils and associations Retd. Professor of Finance & Economics at IIM Ahmedabad, Previously, Divisional Manager, Tata Economic Consultancy Services, Head of Strategy, Standard Chartered Bank, India, Vice President Bear Stearns, Hong Kong, and Head of Research, Birla Marlin Securities Previously, President - Global Technology at Sun Gard - - a Fortune 500 Company and a global leader in Financial Services Software. One of the Founder- Promoters of Mindtree Ltd. (since divested). Promoter in several small-scale ventures, primarily manufacturing concerns with 38 years of experience in 'Small Scale Industries' segment, Presently, a Senior Partner with M/s Crawford Bayley & Co., one of India's oldest Law Firm. Specializes in the fields of M&A, cross-border M&A, joint ventures, private equity and capital markets Previously, Partner at KPMG India, Served on various Committees of Institute of Chartered Accountants of India (ICAI) Previously, Director of Agriculture, Maharashtra State, Held many important positions in the Department of Agri, Maharashtra Currently senior advisor to KPMG India Chairman and CEO. Previously, Senior Partner at KPMG India, which he co-founded 27 years ago. Held various senior positions including Global roles in KPMG Career banker with years of rich experience in large multi-national banks such as Citibank, Bank of America and ABN AMRO. 45 IndusInd Bank#46Experienced and Well-knit Management Team Name Designation Exp (Yrs) Prior Experience Mr. Sumant Kathpalia Managing Director & CEO 30+ Career banker with years of rich experience in large multi-national banks such as Citibank, Bank of America and ABN AMRO Mr. Arun Khurana Deputy CEO 28+ Regional Head Corporate Solutions Asia-Pacific Markets of RBS Singapore Mr. S.V. Zaregaonkar Chief Operating Officer (COO) 43+ Joined IndusInd Bank in 1995 as Head - Operations; Chief Manager Dena Bank Mr. S.V. Parthasarathy Mr. Sanjeev Anand Mentor Consumer Finance 41+ Executive Director, Ashok Leyland Finance Limited Head Corporate, Commercial, Rural & Inclusive Banking 29+ Head Commercial Banking, ABN AMRO Bank (India) - Mr. Ramesh Ganesan Mr. Zubin Mody Mr. Ramaswamy Meyyappan Ms. Roopa Satish Mr. Bijayananda Pattanayak Mr. Soumitra Sen Mr. Anil M. Rao Mr. Anish Behl Mr. Samir Dewan Operation Chief Human Resources Officer Chief Risk Officer Head Portfolio Management & CSR Head Gems & Jewellery - Head Consumer Banking & Marketing - Head Technology and Corporate & Global Market 30+ Executive Director, ABN AMRO Bank (India) 28+ Head HR, ICICI Lombard General Insurance Company Limited 28+ Chief Risk Officer at JP Morgan Chase Bank NA, Mumbai 28+ Head Mid Markets (Western Region), ABN AMRO Bank (India) 35+ Managing Director and Member, Global Management Team IDGJ of ABN AMRO 30+ - Head Consumer Operations & Solution Delivery 26+ Head Wealth & Para Banking 25+ Leadership positions at ABN AMRO Bank NV, RBS, Deutsche Bank AG & Nestle Various positions at ABN AMRO Bank, RBS and Bank of America Executive Director, Bancassurance - Asia at ABN AMRO Bank NV - Head Affluent Banking & International Business 25+ - Mr. Rana Vikram Anand Head Pan Bank Liability Group, Customer Service & Synergy 30+ COO Private Banking, Asia at RBC, leadership positions with Bank of America, ANZ, and ABN AMRO. CEO at Cointribe (leading fintech), Various leadership positions at ABN AMRO Bank NV, ANZ & RBL Mrs. Charu Sachdeva Mathur Head- Digital Banking & Strategy (Existing Business) 15+ Financial services and telecom advisory at Boston Consultancy Group (BCG) Mr. Siddharth Banerjee - Head Global Markets and FIG 25+ Various position at HSBC, Deutsche Bank, HDFC Bank, ABN AMRO NV, and ANZ Bank Mr. Gobind Jain Mr. A. G. Sriram Chief Financial Officer 29+ Joint President Group Account & MIS, Kotak Mahindra Bank; held prior positions at ICICI Bank, Bank of America, Bank Internasional Indonesia and RBI Head Consumer Finance Mr. Jyoti Prasad Ratho Head Inspection & Audit 29+ 32+ 46 Multiple roles across Credit, Operations and Sales including leading Construction and Commercial Vehicle Segment. Was associated with YES Bank as Senior Group President & Country Head - Internal Audit.. Managed multiple roles in area of Audit & Governance, Risk and Controls. IndusInd Bank#47Accolades DIGITAL CX AWARD ASIAMONEY BEST BANK AWARD 2022 Digital CX Awards Outstanding Digital CX- Payments and Collection Services IndusInd Bank HIGHLY ACCLAIMED THE DIGITAL BANKER IndusInd Bank was bestowed with highly Acclaimed award for Outstanding Digital CX- Payments & Collection Services" at the Digital CX Awards 2022 A BEST BANK AWARDS 2022 ASIAMONEY BEST BANK FOR ESG INDIA IndusInd Bank was adjudged as the BEST BANK FOR ESG - INDIA at the ASIAMONEY BEST BANK AWARD 2022 CELENT MODEL BANK 2022 CELENT MODEL BANK 2022 52 IndusInd Bank recognized as 'Celent Model Bank' award under the category - 'Payments System Transformation' for building a best-in- class Enterprise Payments Hub (EPH) IndusInd Bank#48Disclaimer This presentation has been prepared by IndusInd Bank Limited (the "Bank") solely for information purposes, without regard to any specific objectives, financial situations or informational needs of any particular person. All information contained has been prepared solely by the Bank. No information contained herein has been independently verified by anyone else. This presentation may not be copied, distributed, redistributed or disseminated, directly or indirectly, in any manner. This presentation does not constitute an offer or invitation, directly or indirectly, to purchase or subscribe for any securities of the Bank by any person in any jurisdiction, including India and the United States. No part of it should form the basis of or be relied upon in connection with any investment decision or any contract or commitment to purchase or subscribe for any securities. Any person placing reliance on the information contained in this presentation or any other communication by the Bank does so at his or her own risk and the Bank shall not be liable for any loss or damage caused pursuant to any act or omission based on or in reliance upon the information contained herein. No representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information or opinions contained in this presentation. Such information and opinions are in all events not current after the date of this presentation. Further, past performance is not necessarily indicative of future results. This presentation is not a complete description of the Bank. This presentation may contain statements that constitute forward-looking statements. All forward looking statements are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those contemplated by the relevant forward-looking statement. Important factors that could cause actual results to differ materially include, among others, future changes or developments in the Bank's business, its competitive environment and political, economic, legal and social conditions. Given these risks, uncertainties and other factors, viewers of this presentation are cautioned not to place undue reliance on these forward-looking statements. The Bank disclaims any obligation to update these forward-looking statements to reflect future events or developments. Except as otherwise noted, all of the information contained herein is indicative and is based on management information, current plans and estimates in the form as it has been disclosed in this presentation. Any opinion, estimate or projection herein constitutes a judgment as of the date of this presentation and there can be no assurance that future results or events will be consistent with any such opinion, estimate or projection. The Bank may alter, modify or otherwise change in any manner the content of this presentation, without obligation to notify any person of such change or changes. The accuracy of this presentation is not guaranteed, it may be incomplete or condensed and it may not contain all material information concerning the Bank. This presentation is not intended to be an offer document or a prospectus under the Companies Act, 2013 and Rules made thereafter, as amended, the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2009, as amended or any other applicable law. Figures for the previous period/year have been regrouped wherever necessary to conform to the current period's/year's presentation. Total in some columns/rows may not agree due to rounding off. Note: All financial numbers in the presentation are from Audited Financials or Limited Reviewed financials or based on Management estimates. 48 Indusind Bank