#1Investor Presentation Q2-FY22 | OCTOBER 2021 IndusInd Bank#2IndusInd Bank at a Glance 5th Largest Private Bank with Disproportionately Large Distribution Network *220,808 cr Loans 275,288 cr Deposits Diversified Across Products and Geographies 30 mn Customers Across Segments III Universal Banking Approach with Diversified Loan & Deposit Mix 55:45 Loan Mix Retail VS Wholesale ال Strong Domain Expertise Long Vintage across Cycles Vehicle Finance 27% of the Loan Book 5,507 Branches/Outlets PAN India Network 42% CASA Stable Low-cost Deposits Innovative Digital Approach Overall Digital Transaction Mix at 91% Micro Finance 13% of the Loan Book Gems & Jewellery 4% of the Loan Book Robust Balance Sheet with Strong Capital Adequacy & Contingency Buffers 17.37% CRAR Tier 1: 16.68% | Tier 2: 0.69% (excluding H1 FY 22 PAT) 148% Average LCR Well above regulatory requirement 72% PCR GNPA 2.77% | NNPA 0.80% Strong Profitability amongst highest in the Industry 4.07% Net Interest Margin 2 41.44% Cost to Income 5.97% Operating Profit Margin to Loans IndusInd Bank#3Key Financial Highlights for Q2 FY22 Loans Deposits Balance Sheet *220,808 crores 275,288 crores CASA 115,863 crores Term Deposits 159,425 crores Total Assets 3,80,495 crores 10% YoY 5% QoQ 21% YoY 3% QoQ 26% YoY 3% QoQ 17% YoY 3% QoQ 15% YoY 2% QoQ Net Interest Income Total Fee Income Profit & Loss *3,658 crores *1,838 crores Revenue *5,496 crores Operating Profit *3,219 crores Net Profit *1,147 crores 12% YoY 3% QoQ 18% YoY 3% YoY 14% YoY 3% QoQ 13% YoY 1% QoQ 73% YoY 13% QoQ Net Interest Margin Return on Assets Return on Equity Cost to Income Net NPA Key Ratios 4.07% 1.29% 10.28% 41.44% 0.80% 9bps YoY 1bps QoQ 44bps YoY 12bps QoQ 316 bps YoY 98bps QoQ 46bps YoY 96bps QoQ 28bps YoY 4bps QoQ 3 IndusInd Bank#4Balance Sheet In Crore Capital & Liabilities Q2FY22 Q2FY21 Y-o-Y (%) Q1FY22 Q-0-Q (%) Capital 774 756 2% 774 Reserves and Surplus 44,552 38,244 16% 43,774 2% Share Warrant Subscription money 674 (100%) Deposits 275,288 2,27,884 21% 267,233 3% Borrowings 46,295 52,385 (12%) 49,294 (6%) Other Liabilities and Provisions 13,585 12,053 13% 11,921 14% Total 3,80,495 3,31,996 15% 372,996 2% Assets Cash and Balances with RBI 13,239 8,279 60% 11,876 11% Balances with Banks 53,891 37,566 43% 58,884 (8)% Investments 69,245 62,953 10% 68,699 1% Advances 220,808 2,01,247 10% 210,727 5% Fixed Assets Other Assets Total 1,903 1,890 1% 1,876 1% 21,410 20,063 7% 20,932 2% 380,495 3,31,996 15% 372,996 2% 4 IndusInd Bank#5Profit and Loss Account - Q2 & H1 FY22 In Crore Q2FY22 Q2FY21 Y-o-Y (%) Q1FY22 Q-0-Q (%) H1FY22 H1FY21 Y-o-Y (%) Net Interest Income 3,658 3,278 12% 3,564 3% 7,222 6,587 10% Other Income 1,838 1,554 18% 1,788 3% 3,626 3,075 18% Total Income 5,496 4,832 14% 5,352 3% 10,848 9,662 12% Operating Expenses 2,277 1,980 15% 2,167 5% 4,444 3,882 14% Operating Profit 3,219 2,852 13% 3,185 1% 6,404 5,780 11% Provisions & Contingencies 1,703 1,964 (13%) 1,844 (8%) 3,547 4,224 (16%) Profit before Tax 1,515 888 71% 1,341 13% 2,857 1,556 84% Provision for Tax 369 225 64% 325 13% 694 383 81% Profit after Tax 1,147 663 73% 1,016 13% 2,163 1,173 84% 5 IndusInd Bank#6Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 6 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#7Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 7 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#8Well Diversified Loan Book across Consumer and Corporate Products. Loan Book Mix (*Crs) 186,395 206,783 212,595 210,727 220,808 (Crs) 44% 43% 44% 45% Consumer Banking Sep-21 % 61% Vehicle Finance 59,302 27% Commercial Vehicle 22,598 10% 56% 57% 56% 55% 39% Utility Vehicle 5,214 2% Small CV 2,990 1% FY 19 FY 20 ■Consumer Banking FY 21 Jun-21 Sep-21 Two-Wheeler 4,760 2% Corporate & Commercial Banking Car 7,989 4% Tractor 7,173 4% Small Corporates 2% Mid Size Corporates 20% Equipment Financing 8,578 4% Non-Vehicle Finance 34,312 15% (Crs) Corporate Banking Sep-21 % Large Corporates 50,395 23% Mid Corporates 44,467 20% Large Corporates 23% Small Corporates 4,217 2% Total Advances 99,079 45% Vehicle Finance 27% Business Banking 11,031 5% Loan Against Property 8,788 4% Credit Card 5,006 2% BL, PL, AHL, Others 9,487 4% Microfinance 28,115 13% Non Vehicle Retail 15% Microfinance Total Advances 121,729 55% 13% 80 IndusInd Bank#9Vehicle Finance: Granular Portfolio Across Vehicle Categories Overview of Vehicle Finance Division 35+ Years of Vintage Across Credit Cycles Market Leader in Most Products Amongst Top 3 Diversified Vehicle Loan Book across Vehicle Categories (%) Utility Vehicle 9% Two Wheelers 8% Business Owner Segment >90% of CV are SRTO CV 38% Car 14% Nimbleness of an NBFC With Dedicated Network Nationwide Presence Diversified Across States Strong Collateral Coverage Throughout the Loan Cycle Vehicle Finance Loan Book (Crore) 61,003 59,214 61,313 59,645 59,302 Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 6 Tractor 12% Construction Equipment 14% Disbursements (*Crore) 7,913 5,307 8,583 4,875 Small CV 5% 8,594 Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 IndusInd Bank#10Microfinance: Bridging the Financial Inclusion Gap 2nd Largest Micro Finance Lender 9mn Women Borrowers 1.28 Lacs Villages covered across 21 States Tech/Data driven Risk Management District/Branch level Monitoring 91K+ Bharat Money Stores Banking at doorstep in remote areas 175K+ Merchants Onboarded Addressing the MSME banking needs 10 Micro Finance Loan Book (*Crore) 28,115 26,007 25,944 22,348 22,891 Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 Average Ticket Size (*) 29,564 22,481 28,182 27,211 28,065 lilli Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 IndusInd Bank#11Corporate Portfolio - Focus on Granular, Higher Rated Customers Corporate Loan Book (*Crore) 99,079 91,018 92,407 88,482 85,427 Improving Risk Profile * BB+ & Below BBB-, BBB, BBB+ A-, A, A+ AA-, AA, AA+ AAA 16% 19% 25% 28% 18% 15% 15% 19% 29% 29% 27% 25% 29% 31% 26% 23% 7% 6% 6% Sep-20 Dec-20 Mar-21 Jun-21 Sep-21 5% Stressed telco at 2% Mar-19 Mar-20 Mar-21 Sep-21 Sector-wise Loan Mix (% of Total Loans) Diversified Fee Mix Q2FY22 Sector Q2 FY22 NBFCs (other than HFCS) 4.17% Gems and Jewellery 4.05% Real Estate Commercial & Residential 2.96% Investment Banking Lease Rental 2.73% 15% Steel 2.33% Roads/Other Infra Projects 2.19% Trade & Remittances 39% Power Generation - Renewable 1.53% Loan Educational Institution 1.35% Textiles 1.32% Processing 19% Power Generation - Non Renewable 1.21% Services 1.10% Food Beverages and Food processing 1.03% Housing Finance Companies 1.02% Others 17.84% Corporate Banking 44.83% Foreign Exchange 27% Consumer Banking Total 55.17% 100.00% * Includes fund and non-fund based exposure to corporate clients 11 IndusInd Bank#12Non-Vehicle Retail Loans - Risk Calibrated Growth Strategy Business Banking (Crore) 11,531 11,575 11,772 11,223 11,031 Sep-20 Dec-20 Mar-21 Jun-21 Sep-21 Credit Cards (*Crore) 5,225 4,853 4,536 4,512 5,006 Sep-20 Dec-20 Mar-21 Jun-21 Sep-21 12 Loan Against Property (*Crore) 9,540 9,362 9,003 8,761 8,788 .. Sep-20 Dec-20 Mar-21 Jun-21 Sep-21 Business Loan, Personal Loan, Affordable Housing, Others (* Crore) 8,946 9,487 8,333 8,441 8,235 Sep-20 Dec-20 Mar-21 Jun-21 Sep-21 IndusInd Bank#13Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 13 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#14Deposit Growth Driven by Granular Retail Deposits; Building Stable Low-Cost Deposit Book Deposits (Crore) Retail Deposits Retail Deposits as per LCR (Crore)* Share of Retail Deposits (%) 41% 2,55,870 2,67,233 2,75,288 21% YoY 2,39,135 36% 2,27,884 33% IIIII 3% QoQ Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 5.58% 5.34% Cost of Deposits (%) 5.03% 4.97% 4.85% 73bps YoY 12bps QoQ Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 *As at period end. 14 37% 40% !!! 75,610 85,914 95,811 48% YoY 6% QoQ 1,05,737 1,11,749 Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Key Focus Areas Expanding branch network Focus on target market segments " Growth driven by retail customer acquisitions Scaling up new businesses - Affluent and NRI Leverage BFIL for rural customers Building Merchant Acquiring Business Digital Partnerships & Alliances Innovative service propositions Executing Digital 2.0 with planned Individual and SME launches Q2 FY22 IndusInd Bank#15Healthy Share of CASA; Strong Liquidity Profile CASA (Crore) CA (Crore) CASA Share of CASA % CA Share of CA % 42% 42% 42% 15% 14% 14% 40% 40% 12% 12% 1,15,863 1,12,349 34,773 35,725 1,06,791 32,313 32,421 32,587 6% YoY 96,646 26% YoY 91,846 3% QoQ Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 SA (Crore) SA Share of SA % 30% 30% 28% 27% 83,276 25% 79,928 71,066 46% YoY 64,333 57,073 Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 4% QoQ 15 Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 Liquidity Coverage Ratio (%) LCR Min Required 156% 140% 145% 146% 148% 100% 90% 90% 80% 100% H Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 1% QoQ IndusInd Bank#16Borrowings Constituted by Long Term Sources Borrowings (Crore) Borrowings (Cr) % of Total Liabilities 16% 14% 14% 13% 12% 52,385 51,323 49,294 48,622 I 46,295 Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 Short-Term FCY Borrowings (12 months) 4% Euro Medium- Term Notes 6% AT1 Bonds 8% Borrowings Mix (%) Long-Term FCY Borrowings 17% Infrastructure Bonds 4% Refinance from Development Institutions 61% 16 IndusInd Bank#17Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise .ill Strong Product Groups Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 17 ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#18Strong Product Groups with Efficient Capital Deployment Low RWA Consumption (*Crore) Notional Amount Risk Weighted Assets 7,54,374 0.5%# 7,113 90,069 1.9%# 27,332 Derivatives + FX Contracts + LC and Guarantees Options #CRAR consumption Below investment LC-BG Rating Profile grade 5% * Above investment grade 66% *Stressed telecom contributes 2% Cash Backed 22% Secured by Counter Guarantees of Corresponden t Bank 7% LC-BG Mix LC - Usance 18% LC - Sight 13% Performance Guarantees 33% FX-Derivatives Exposure Type Financial Guarantees 37% One of the largest treasuries in Indian banks with best-in-class risk management systems Robust framework for measurement of risks through Client Suitability Tests, VaR, PV01, Stop- loss limits, MTM of marketable portfolios, Exposure limits, etc. Exposures predominantly to public sector, cash backed transactions and strong sponsors Others Counterparties 18% Central Counterparty Exposure (Guaranteed against Banks (Non Collateralised) Settlements) 40% 18% 18 Counterparties with Collateralised Arrangements (CSA) 24% IndusInd Bank#19Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 19 Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#20Yield Cost Movement 8.44% Segment-wise Yield: 11.66% Q2FY22 4.85% 4.37% 8.59% 11.75% Q1FY22 4.97% 4.53% Yield on Assets Yield on Advances Cost of Deposits Cost of Funds Yield on Assets/Cost of funds are based on Total Assets/Liabilities Q2FY22 Q1FY22 Outstanding (*Crs) Yield (%) Outstanding (*Crs) Yield (%) Corporate Banking 99,079 8.24% 92,407 8.36% Consumer Banking 121,729 14.32% 118,320 14.36% Total 220,808 11.66% 210,727 11.75% 20 20 IndusInd Bank#21Diversified and Granular Fee and Other Income Streams In Crore Q2FY22 Q2FY21 Y-0-Y(%) Q1FY22 Q-0-Q(%) Trade and Remittances 200 152 31% 170 17% Foreign Exchange Income 221 228 (3%) 192 15% Distribution Fees (Third Party Products) 360 323 11% 311 16% 234 123 General Banking Fees* 89% 188 25% Loan Processing Fees 424 212 100% 339 25% Investment Banking Total Core Fee Income 68 23 195% 14 383% 1,506 1,061 42% 1,214 24% Securities/MM/FX Trading/Others 332 493 (33%) 574 (42%) Total Fee Income 1,838 1,554 18% 1,788 3% * Includes PSLC Income of 35 crs for Q2FY22, 5 crs for Q2FY21 and 32 crs for Q1 FY21 Fee Income Mix 59% CONSUMER BANKING I 23% CORPORATE BANKING 18% TRADING & OTHER INCOME 221 IndusInd Bank#22Operating Profit Margins Amongst the Highest in Industry Net Interest Margin (%) 4.16% 4.12% 4.13% 4.07% 4.06% Total Fee to Asset Ratio (%) 2.0% 2.0% 2.1% 2.0% 2.0% Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 Cost to Income Ratio (%) 41.3% 41.0% 41.1% Operating Profit Margin (%) 40.5% 5.7% 5.8% 6.0% 6.0% 41.4% Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 22 22 6.0% 3.6% 3.7% 3.7% 3.6% 3.6% Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 ■% of Average Loans % of Average Assets IndusInd Bank#23Key Financial Indicators Return on Assets (%) 1.29% 1.09% 1.17% 8.35% 1.05% 7.12% 0.85% Return on Equity (%) 8.88% 10.28% 9.30% Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 Earning Per Share - Annualized (*) 48.4 43.9 37.2 52.6 Net Worth (Crore) 59.2 42,751 41,508 42,243 37,909 38,190 Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 Q2 FY21 Q3 FY21 Q4 FY21 Q1 FY22 Q2 FY22 23 IndusInd Bank#24Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 24 ال Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#25Movement in Non-Performing Assets Q2FY22 Q1FY22 *In Crore Corporate Consumer Total Corporate Consumer Total Opening Balance 2,767 3,418 6,186 2,800 2,995 5,795 Fresh Additions 252 2,406 2,658 421 2,342 2,762 Deductions 497 2,101 2,598 452 1,919 2,372 -Write-offs -Upgrades -Recoveries Gross NPA Net NPA % of Gross NPA % of Net NPA Provision Coverage Ratio (PCR) Restructured Advances Gross Credit Cost 10 423 433 188 750 938 64 1,077 1,141 218 627 845 423 601 1,024* 46 543 589 2,522 3,723 6,245 2,767 3,418 6,186 1,771 1,760 2.77% 2.88% 0.80% 0.84% 72% 72% 3.6% 2.7% 68 684 752 473 659 1,132 *Sale to ARC Rs.700 crs (Q1 FY22 Rs.400 crs) 25 25 IndusInd Bank#26NPA Composition - Consumer Banking (*Crs) Q2 FY22 CV Utility CE Small CV TW Cars Gross NPA 596 47 107 144 450 92 Tractor 103 Gross NPA % 2.62% 0.91% 1.24% 4.74% 9.23% 1.15% 1.42% 780 3.89% 2.56% BBG/LAP HL/PL/Others Cards 245 258 905 3,723 5.05% 3.01% 3.02% MFI Total Q1 FY22 CV Utility CE Small CV Gross NPA 675 70 131 Gross NPA % 2.93% 1.40% 1.47% 253 7.62% TW 515 9.78% 1.82% 1.28% Cars Tractor BBG/LAP 142 87 675 3.34% HL/PL/Others Cards 215 203 2.75% 4.37% MFI Total 452 3,418 1.69% 2.85% 26 IndusInd Bank#27Loan Related Provisions held as on September 30, 2021 Specific provision of 3,768 Crs (towards PCR) Floating provisions of 70 Crs other than related to COVID-19 (towards PCR) ☐ Counter-cyclical provision of *635 Crs (towards PCR) ☐ Standard contingent provisions of ₹3,178 Crs surplus outside PCR ☐ Standard asset provision of ₹977 Crs other than related to COVID-19 Provision Coverage Ratio at 72% and total loan related provisions at 138% of GNPA Loan related provisions of 8,628 Crs are 3.91% of the loans 27 27 IndusInd Bank#28Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise ال Strong Product Groups Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 28 ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#29Healthy Capital Adequacy Capital Adequacy *In Crore 30 Sep 21 30 Jun 21 Credit Risk, CVA and UFCE 233,184 229,559 Market Risk 9,286 9,688 Operational Risk 33,120 33,120 Total Risk Weighted Assets 275,590 272,367 CET1 Ratio (%) 15.55% 15.59% 15.42% 14.50% 14.30% Sep-20 Dec-20 Mar-21 Jun-21 Sep-21 Core Equity Tier 1 Capital Funds 42,484 42,472 Additional Tier 1 Capital Funds 3,490 3,490 CRAR (%) Tier 2 Capital Funds 1,909 1,901 Total Capital Funds 47,883 47,863 17.38% 17.57% 17.37% 16.55% 16.34% CRAR CET1 Tier 1 Tier 2 17.37%* 17.57% 15.42% * 15.59% 16.68% 16.87% 0.69% 0.70% * CRAR at 18.06% and CET1 at 16.10% including H1 FY 22 PAT 29 29 Sep-20 Dec-20 Mar-21 Jun-21 Sep-21 IndusInd Bank#30Shareholding Pattern and Credit Ratings Private NRIs Director/ Others 2.45 Individuals Corporates 2.89 6.64 * Includes FPIS Diversified Shareholding GDR issue 8.20 Promoters 15.18 Flls* 47.22 MFs/Banks/ Insurance Co 17.41 30 Credit Ratings Domestic Rating: ☐ ☐ CRISIL AA + for Infrastructure Bonds program/Tier 2 Bonds CRISIL AA for Additional Tier 1 Bonds program CRISIL A1+ for certificate of deposit program / short term FD programme IND AA+ for Senior bonds program/Tier 2 Bonds by India Ratings and Research IND AA for Additional Tier 1 Bonds program by India Ratings and Research IND A1+ for Short Term Debt Instruments by India Ratings and Research International Rating: Ba1 for Senior Unsecured MTN programme by Moody's Investors Service IndusInd Bank#31Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 31 ال Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#32Disproportionately Large Distribution Network with Unparalleled Rural Presence Distribution Network with Deep Rural Presence Strengthening Distribution Infrastructure Sep 30, Dec 31, Mar 31, Jun 30, Sep 30, Particulars 2020 2020 2021 2021 2021 ~30mn Customer Base ~1,28,000 Villages Covered Branches/Banking Outlets 1,910 1,915 2,015 2,015 2,015* BFIL Branches 2,144 2,249 2,289 2,385 2,665 Vehicle Finance Marketing 5,507 Branches/Outlets TJ' 2,886 ATMs 841 840 828 821 827 Outlets Total 4,895 5,004 5,132 5,221 5,507 ATMs 2,785 2,835 2,872 2,870 2,886 Semi Urban 446 22% Geographical Breakdown of Branches Rural 436 22% Metro 622 31% Urban 511 25% 32 Regional Breakdown of Branches Eastern 278 14% Northern 520 26% Western 433 21% Central 325 16% Southern 459 23% IndusInd Bank#33Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 33 ال Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG - Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#34Creating future ready tech stacks and platforms - building cloud native, micro-services based API-led stacks Creating future ready platforms and API stacks leveraging cloud native, micro- services based, data driven framework Key Principles Few Platform Examples ... TQ Chatbots Web Mobile Call Center RM Branch Partnerships Client facing applications (eg: Indus Mobile, Indus Easy Credit, Indus Merchant Solutions, etc) Advanced Analytics & Machine Learning . Omni-Channel Self / Assisted Mobile/Web/ TAB Indus Ceasy CREDIT For Individuals Micro-Services / API Management Micro-services based, modular architecture providing agility and flexibility to integrate with Real KYC/ Fraud Analytics time Under- writing Pricing Wallet Share Hyper Personalized Engagement API Driven Modular Scalable partners API Gateway, Sandbox environment / developer portals • Data Management for advanced analytics Structured as well as unstructured data Cloud based data warehouse Strong data governance model Core Systems - "Hollowing" the core by externalizing the business logics and in some areas (eg: payments) moving to new age cloud native core stacks Infrastructure - Cloud Native, Containerized for new age applications Building "Agile" Culture 0 Indus Ceasy CREDIT For Businesses Indus MERCHANT SOLUTIONS Security ... and many more in pipeline Reliability IndusInd Bank#35Key Metrics: Digital Business Mix continues to improve and digital engagement continues to intensify Digital Business Mix continues to grow on the back of seamless digital onboarding journeys powered by "India Stack" across products Digitally Acquired % ااااا 98% 94% 70% 43% 44% 89% 97% Savings Fixed Deposit Current Account *Q2 FY'22 over Q2 FY'21 Personal Loans Credit Cards Insurance Investments 91% of transactions happen digitally 68% of service requests processed STP digitally via channels 36% YoY Growth in registered user base of Indus Mobile 2.9X YoY* Increase in mobile & UPI transactions 1.9X YoY Increase in whatsapp banking user base 2.6X YoY* Increase in whatsapp banking conversations 4.3 Mobile App Rating on Android Playstore Clients on-boarded using VKYC every 25K month IndusInd Bank#36Launched Indus EasyCredit for Businesses: Focused digital products for SME segment live now Building the "Digital SME Stack" by leveraging microservices based APIs Small unsecured business loans Indus Ceasy CREDIT For Businesses. Focused products for <2 crores segment. GST based overdraft non fund based lim its And more... Delivering completely digital, assisted and partner led journeys across channels ✓ Easy and simplified product, overdraft up to Rs. 2 crores ✓ 100% digital origination for small business lending up to 2 crores, for all customers ✓ Real time underwriting leveraging GST, Banking, Bureau - Instant decisioning and same day sanction ✓ Using state-of-art algorithms for credit scorecards. ✓ Cash credit and ✓ Simple assessment norms on the basis of GST returns No financial documents required ✓ Digital authentication and verification checks ✓ Digital signing, stamping and mandates for seamless disbursements ✓ Cutting edge tech supporting multiple channels TOT Web Mobile Call Center RM Branch Partnerships IndusInd Bank#37Introduced Debit Card EMI on IndusInd Bank Debit Cards - a convenient consumer financing solution at Point-of-sale - for IBL's CASA customers EASY TO BUY EASIER TO PAY. Indusind Bank 23 1234 000 VISA IndusInd Bank . Extend instant credit accessibility to IBL Debit Card users, making high value purchases affordable amazon Make an EMI transaction* using your Debit Card between 1st Oct and 31st Dec '21 and get *250 Amazon Voucher *T&C Apply. • . Make IBL Debit Card a more preferred card payment option Increase engagement with clients • which will help in building CASA balance sheet further. Gain presence across lakhs of online and offline merchants. Available across 60,000+ merchant outlets, across categories such as Mobiles, Consumer Durables, Electronics, Hyper- Markets, Supermarkets, Apparels, Automobiles, Home And Décor, and Hospitals. IndusInd Bank#38Launched Indus Merchant Solutions on Playstore: a unified stack for small retailers ACCEPT PAYMENTS FROM ANYONE AND ANYWHERE SIMPLIFIED EVERYDAY BANKING Digital Self Onboarding - All your banking needs in one App Payments. Banking. Loans. Indusind Bank < Collect Ve UPI QR < 2:41 470.00 Mehta Traders Thanukunar3478@ Scan QR cade with your Phone app or any other Unsupported Indus Account Details Locks The you dont have any relationships. please proceed with becoming merchan w and joy our war des terefi Individual Sole Properitor Others Proceed Total Deposit C Total Loves 00 LACE 10,50,000 4.00.000 $470,000 +1.30 300 *50.000 Vee les *8,00,000 MERCHANT SOLUTIONS INDUSEASYCREDIT FOR BUSINESS LOANS 9:41 Indusind Bank v Indusind Bank STORE A Indusind Bank STORE Today Week Month Year Sales Summary 08 Jan 2021 €34.540 5:38 PM, 08 Jan S Congratulations, You are eligible for a kan amount upto 130000 W Q Congratulations! 13,00,000 EC 12 PM 3PM 6PM 9PM 12 AM +10% sale than yesterday ALFROM Welage Lan Ces Transaction (23) 10,20,450 Quick Links EC Settlement (12) 5,34,983 2 回 Khata UPIQR Fund Transfer View Balance Re C Accept Payments All in one payment collections UPI QR POS | Pay By Link | Khaata | Cash Manage Banking Digital account opening & merchant on-boarding Fund transfers & account statements on the go Get Loans Indus EasyCredit for Business Stack Preapproved STBL Coming Soon! More Business Performance Dashboard Digital Banking & Merchant SRS Quick Pay (2 clicks) Book FD/RD Tap & Pay (on mobile) Bulk payments Voice Notifications CA sweep Cashback & Rewards STBL for NTB Bill Payments LACR and more Digital Inventory Mgmt. Offers an easy way for any retailer to start his relationship with the Bank and get started by simply downloading the app Received encouraging response from new to bank clients who are downloading the app and starting their relationship digitally with the Bank IndusInd Bank#39Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups G Healthy Capital Adequacy Disproportionately Large Distribution Network Executing Digital 2.0 Strategy 39 ال Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning ESG -Core to the Business Philosophy Experienced Board and Management Team IndusInd Bank#40Our Strategic Elements of Sustainability and ESG GOVERNANCE Framework to oversee implementation of sustainable strategies, practices and policies SUSTAINABLE OPERATIONS Health, safety and enviromental performance of our operations & Sustainable procurement practices in Supply Chain CORPORATE SOCIAL RESPONSIBILITY Contributing to local communities and promoting the well-being of society and natural surrounds at large. Governance Responsible Banking Sustainable Operations Key Elements of Sustainability & ESG Sustainable Finance RESPONSIBLE BANKING Environmental & Social risk assessment incorporated in our lending practices Direct Links to Key Sustainability Policies ■ Workplace Health & Safety Policy ■ " Performance Evaluation Policy Policy on remuneration of non-executive directors SUSTAINABLE FINANCE ESG integration in our products ■ Related Party Transaction Policy Code of Conduct for Directors & Senior Management " Policy For Appointment Selection of Directors Details of Agreements With Media Companies " Whistle Blower Policy ■ Code for fair disclosure of sensitive information " Protected Disclosure Scheme HUMAN CAPITAL DEVELOPMENT ◉ Grievance Redressal Mechanism Grievance Redressal Policy Policy for inactive accounts Corporate Social Responsibility Human Capital Development Emphasis on employee diversity, development and " Code of Practices & Procedures for Fair Disclosure " CSR Policy 40 40 engagement. IndusInd Bank#41Key ESG Performance Highlights For FY21 צווור 12 Years of Reporting on Sustainability Initiatives -- 3 Green buildings LEED Gold and Platinum rated corporate offices ~42% * of Total Lending ESG Focused 8.83 Million Beneficiaries Through Micro Finance Bank's GHG Emissions Intensity per Unit Revenue has decreased by 22.33% over last year The Bank's carbon footprint per full-time employee (FTE) has gone down by 15.37% 56,000 trees planted across FY2020-21 Total Electricity Emissions have gone down by 17.31% in FY2020-21 Emissions from Business Travel has reduced by 92.25% & Hotel Stays reduced by 34.16% due to the travel restrictions & nationwide lockdown 63% increase in rural customers over the past year 5,528 women employees 2/9 Women Directors in FY2020-21 on the Board *Audit by third party under way ~280% Growth in registrations and active users in FY 2020-21 for Banking on WhatsApp III Average monthly used services increased from 4 to 6.3 for an active customers in FY2020-21 口 The Bank conducted 8,52,990+ training man-hours for 5,05,130+ participants through 1,590+ programmes 41 IndusInd Bank#42A Few Achievements CDP Carbon Disclosure Project Only Bank in India securing highest Band A in CDP ■ For the 6th consecutive year, the Bank retained its top position Dow Jones Sustainability Indexes Dow Jones Sustainability Index Only Indian bank and one of the 55 banks globally to be included in DJSI's 'The Sustainability Yearbook 2021' ■ One of the 21 Indian companies to be a part of the Yearbook IR INTEGRATED REPORTING Integrated Reporting ■ 3rd Year of Integrated Reporting ■ External assurance of Integrated Report 12 Years of Sustainability Reporting REFINITIV Refinitiv ESG Rankings ■ IndusInd Bank as a top performer showcasing excellence and high transparency Highest Rating among Indian Banks ■ IndusInd Bank ranked 57th out of 914 global Banking Services companies CO2 Greenhouse Gas (GHG) Emissions Reduction ■ Achieved emission reduction of 36% in FY 21 as against target of 15% reduction in FY 21 *Audit by third party under way 42 42 Sustainable Finance Sustainable Finance Portfolio* ■ Green & Climate Finance: 2.6% of Bank's loan book in FY21 ■ Social Livelihood & Inclusive Finance: 39.38% of Bank's loan book in FY21 IndusInd Bank#43Key Strengths of the Bank Diversified Loan Book with Domain Expertise in Livelihood Loans Robust Liability Franchise Strong Product Groups Heathy Capital Adequacy Disproportionately Large Distribution Network ال Profitability amongst the Highest in Industry Stable Asset Quality with Conservative Provisioning Executing Digital ESG 2.0 Strategy - Core to the Business Philosophy 43 43 Experienced Board and Management Team IndusInd Bank#44Board of Directors with Varied Expertise Name Nature of Directorship Mr. Arun Tiwari Non-Executive, Non- Independent, Part-time Chairman Non-Executive Independent Director Mr. Shanker Annaswamy Dr T T Ram Mohan Non-Executive Independent Director Mrs. Akila Krishnakumar Mr. Rajiv Agarwal Mr. Sanjay Asher Mrs. Bhavna Doshi Mr. Jayant Deshmukh Mr. Sumant Kathpalia Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Non-Executive Independent Director Managing Director & CEO Special Knowledge /Expertise Banking Information Technology Banking & Finance Information Technology and Payments Systems Small Scale Industry Accountancy & Legal Accountancy Agriculture & Rural Economy Banking 44 Prior Experience Previously, CMD of Union Bank of India, Executive Director of Allahabad Bank, Various leadership roles at Bank of Baroda, served on the Boards of various companies and associations Previously, MD of IBM India Private Limited, President and Chief Executive Officer for GE Medical Systems, South Asia, MD of Wipro- GE Medical Systems, served on the Boards of various councils and associations Retd. Professor of Finance & Economics at IIM Ahmedabad, Previously, Divisional Manager, Tata Economic Consultancy Services, Head of Strategy, Standard Chartered Bank, India, Vice President Bear Stearns, Hong Kong, and Head of Research, Birla Marlin Securities Previously, President - Global Technology at SunGard - a Fortune 500 Company and a global leader in Financial Services Software. One of the Founder- Promoters of Mindtree Ltd. (since divested). Promotor in several small-scale ventures, primarily manufacturing concerns with 38 years of experience in 'Small Scale Industries' segment, Presently, a Senior Partner with M/s Crawford Bayley & Co., one of India's oldest Law Firm. Specializes in the fields of M&A, cross-border M&A, joint ventures, private equity and capital markets Previously, Partner at KPMG India, Served on various Committees of Institute of Chartered Accountants of India (ICAI) Previosly, Director of Agriculture, Maharashtra State, Held many important positions in the Department of Agri, Maharashtra Career banker with years of rich experience in large multi-national banks such as Citibank, Bank of America and ABN AMRO IndusInd Bank#45Experienced and Well-knit Management Team Name Mr. Sumant Kathpalia Mr. Arun Khurana Designation Managing Director & CEO Deputy CEO & Head-Global Markets, Transaction Banking, Financial Institutions & Public Sector Exp (Yrs) 30+ Prior Experience Career banker with years of rich experience in large multi-national banks such as Citibank, Bank of America and ABN AMRO 28+ Regional Head Corporate Solutions Asia-Pacific Markets of RBS Singapore Mr. S.V. Zaregaonkar Mr. S.V. Parthasarathy Mr. Sanjeev Anand CFO and Country Head - Corporate Services 43+ Joined IndusInd Bank in 1995 as Head - Operations; Chief Manager Dena Bank Head Consumer Finance 41+ Executive Director, Ashok Leyland Finance Limited Head Commercial & Rural Banking 29+ Head Commercial Banking, ABN AMRO Bank (India) Mr. Ramesh Ganesan Head Technology, Corporate & Global Market Ops 30+ Executive Director, ABN AMRO Bank (India) Mr. Zubin Mody Chief Human Resources Officer 28+ - Mr. Sanjay Mallik Head Investor Relations, Strategy & Portfolio Management (Wholesale Banking) 30+ Head HR, ICICI Lombard General Insurance Company Limited Director, BROTKO, his own financial services firm; Held prior positions at ANZ Bank, ABN AMRO Bank (India) and Standard Chartered Bank Mr. Ramaswamy Meyyappan Chief Risk Officer 28+ Chief Risk Officer at JP Morgan Chase Bank NA, Mumbai - Ms. Roopa Satish Head Corporate & Investment Banking, CSR & Sustainable Banking 28+ Head - Mid Markets (Western Region), ABN AMRO Bank (India) Mr. Bijayananda Pattanyak - Head Gems & Jewellery 35+ Managing Director and Member, Global Management Team IDGJ of ABN AMRO Mr. Soumitra Sen Mr. Anil M. Rao - Head Consumer Bank 30+ Leadership positions at ABN AMRO Bank NV, RBS, Deutsche Bank AG & Nestle Head Consumer Operations & SDG 26+ Various positions at ABN AMRO Bank, RBS and Bank of America Mr. Anish Behl Head Wealth Management and Para Banking 25+ Mr. Samir Dewan - Head Affluent Banking 25+ Mr. Rana Vikram Anand Head Pan Bank Liability & Synergy Group 30+ Mrs. Charu Sachdeva Mathur Mr. Shalabh Saxena Chief Digital Officer and Head of Business Strategy MD & CEO - Bharat Financial 15+ 26+ Executive Director, Bancassurance - Asia at ABN AMRO Bank NV - COO Private Banking, Asia at RBC, leadership positions with Bank of America, ANZ, and ABN AMRO. CEO at Cointribe (leading fintech), Various leadership positions at ABN AMRO Bank NV, ANZ & RBL Financial services and telecom advisory at Boston Consultancy Group (BCG) COO-HSBC Life Insurance, various leadership positions at ING Insurance and Standard Chartered As of September 2021 45 IndusInd Bank#46Awards and Accolades FICCI CSR Awards 2019-20 In the category of Environment Sustainability for Drain Restoration Project, Gurgaon FICCI Federation of Indian Chambers of Commerce and Industry & ASIAMONEY FX Survey 2021 A FX SURVEY 2021 ASIAMONEY MARKET LEADER, INDIA In the category of Inclusive Development of PWDs for IndusInd Bank Para-Champions Programme IndusInd Bank was adjudged as the Market Leader, India in ASIAMONEY Foreign Exchange Survey 2021 BNY MELLON STP Award 2020 BNY MELLON STP AWARD 2020 PRESENTED TO IndusInd Bank Limited IN RECOGNITION OF YOUR OUTSTANDING PAYMENT FORMATTING AND STRAIGHT-THROUGH RATE 46 The CGMO Trade & Remittance Operations team received 2020 BNY Mellon STP award in recognition of achieving exceptional STP rate of 96.37%. IndusInd Bank#47THANK YOU IndusInd Bank#48Disclaimer This presentation has been prepared by IndusInd Bank Limited (the "Bank") solely for information purposes, without regard to any specific objectives, financial situations or informational needs of any particular person. All information contained has been prepared solely by the Bank. No information contained herein has been independently verified by anyone else. This presentation may not be copied, distributed, redistributed or disseminated, directly or indirectly, in any manner. This presentation does not constitute an offer or invitation, directly or indirectly, to purchase or subscribe for any securities of the Bank by any person in any jurisdiction, including India and the United States. No part of it should form the basis of or be relied upon in connection with any investment decision or any contract or commitment to purchase or subscribe for any securities. Any person placing reliance on the information contained in this presentation or any other communication by the Bank does so at his or her own risk and the Bank shall not be liable for any loss or damage caused pursuant to any act or omission based on or in reliance upon the information contained herein. No representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information or opinions contained in this presentation. Such information and opinions are in all events not current after the date of this presentation. Further, past performance is not necessarily indicative of future results. This presentation is not a complete description of the Bank. This presentation may contain statements that constitute forward-looking statements. All forward looking statements are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those contemplated by the relevant forward-looking statement. Important factors that could cause actual results to differ materially include, among others, future changes or developments in the Bank's business, its competitive environment and political, economic, legal and social conditions. Given these risks, uncertainties and other factors, viewers of this presentation are cautioned not to place undue reliance on these forward-looking statements. The Bank disclaims any obligation to update these forward-looking statements to reflect future events or developments. Except as otherwise noted, all of the information contained herein is indicative and is based on management information, current plans and estimates in the form as it has been disclosed in this presentation. Any opinion, estimate or projection herein constitutes a judgment as of the date of this presentation and there can be no assurance that future results or events will be consistent with any such opinion, estimate or projection. The Bank may alter, modify or otherwise change in any manner the content of this presentation, without obligation to notify any person of such change or changes. The accuracy of this presentation is not guaranteed, it may be incomplete or condensed and it may not contain all material information concerning the Bank. This presentation is not intended to be an offer document or a prospectus under the Companies Act, 2013 and Rules made thereafter, as amended, the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2009, as amended or any other applicable law. Figures for the previous period/year have been regrouped wherever necessary to conform to the current period's/year's presentation. Total in some columns/rows may not agree due to rounding off. Note: All financial numbers in the presentation are from Audited Financials or Limited Reviewed financials or based on Management estimates. 48 IndusInd Bank