#1C.H. ROBINSON May 2023 Investor Presentation#2→ Safe harbor statement Except for the historical information contained herein, the matters set forth in this presentation are forward-looking statements that represent our expectations, beliefs, intentions or strategies concerning future events. These forward- looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our historical experience or our present expectations, including, but not limited to such factors as changes in economic conditions, including uncertain consumer demand; changes in market demand and pressures on the pricing for our services; fuel price increases or decreases, or fuel shortages; competition and growth rates within the global logistics industry; freight levels and increasing costs and availability of truck capacity or alternative means of transporting freight; risks associated with significant disruptions in the transportation industry; changes in relationships with existing contracted truck, ocean, air and rail carriers; changes in our customer base due to possible consolidation among our customers; risks with reliance on technology to operate our business; cyber-security related risks; risks associated with operations outside of the United States; our ability to identify or complete suitable acquisitions; our ability to successfully integrate the operations of acquired companies with our historic operations; risks associated with litigation, including contingent auto liability and insurance coverage; risks associated with the potential impact of changes in government regulations; our ability to hire and retain a sufficient number of qualified personnel; risks associated with changes to income tax regulations; risks associated with the produce industry, including food safety and contamination issues; the impact of war on the economy; changes to our capital structure; changes due to catastrophic events including pandemics such as COVID-19; and other risks and uncertainties detailed in our Annual and Quarterly Reports. 2 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#3→ Contents 1 Why C.H. Robinson 2 345 Global Leader in Freight & Logistics Profitable Growth Strategy Scale Digitally and Optimize Processes: A Scalable Operating Model Resilient, Proven, Non-Asset Based Business Model 6 Environmental, Social & Governance 7 Additional Information 3 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#4→ Driving growth today & building long-term shareholder value into the future Why C.H. Robinson 4 Global Leader in Expanding Freight & Logistics Market Leading suite of global services and capabilities Significant market share opportunities Profitable Growth Strategy Driven by Differentiation Unique combination of scale and services to provide global, end-to- end supply chain solutions Speed to evolve in rapidly changing industry Value proposition driven by our customer promise Comprehensive Solutions for Digital Supply Chains Creating scalable solutions to deliver value for our two-sided marketplace NavisphereⓇ product platform, supported by product advancements Resilient, Proven, Non-asset-based Business Model Delivers industry-leading returns • Significant cash flow supports our balanced capital allocation priorities ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#5Global Leader in Expanding Freight & Logistics Market 5 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#6→ We move the world's supply chains Global Leader in Freight & Logistics CO 6 Diversified, global suite of services Market-leading positions in Truckload, Less-Than-Truckload (LTL), Ocean & Air Broad diversity of customers and carriers around the globe Unmatched combination of scale, expertise & technology Significant market share opportunities with low-single digit share in large addressable markets $30B In Freight Under Management 20M Shipments Annually 17K Global Employees 100K Active Customers 96K Active Carrier Partners ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#7→ Connecting & serving the two-sided marketplace 100K customers across the globe Customer Size Segmentation Customer Count % of Adjusted Gross Profit 7% 96K large carriers > 400 trucks Global Leader in Freight & Logistics carriers and suppliers Global 0.5% 26.2% Large 2.0% 26.8% Medium 4.5% 19.3% Small 93.0% 27.7% % of 2023 adjusted gross profits Top 500 53% 99.4% Customers 88% 13% medium carriers 100-400 trucks truckload shipments by carrier size 80% small carriers < 100 trucks of adjusted gross profit retention in 2022 10+ years with C.H. Robinson 100+ LTL Carriers All Class 1 N.A. Carriers Top 5 NVOCC Global Ocean 7 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. NOTE: All customer, carrier and supplier data as of 2022. 20 Partners move 75% vol C.H. ROBINSON#8→ Unique, best-in-class global suite of services 8 Global Leader in Freight & Logistics 50 50 40 30 30 20 Shippers want more global, end- to-end solution providers for their supply chains Sal Over 1/2 of total revenues and ~1/2 of Transportation AGP came from customers of both our surface transportation & global forwarding services 7% $252M We deliver best- in-class comprehensive solutions across modes, services & geographies 18% $632M 骨 20% $730M 43% $1.561B 10 6% 3% 3% $198 M $108M 0 Customs $113M Sourcing Air Managed Services and Other Less Than Truckload (LTL) Ocean Truckload ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. * Based on Adjusted Gross Profit (AGP) for 2022. C.H. ROBINSON#9$0 $20 $160 → Significant market share opportunity in large addressable markets $140 $120 $120 $100 $100 CHRW Gross Revenue $80 $80 $60 $60 $40 $40 9 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. 2021 - 3PL Global Market expected to achieve 8.5% CAGR from 2021 – 20281 North American Surface Transportation Market ($B) 2 Global Freight Forwarding Market ($B)2 2022E 2023E $0 $20 1 Source: Grandview Research 2 Source: Armstrong & Associates, Inc. 2017 2011 2012 2013 2014 2015 2016 2017 $140 2018 2019 CHRW Gross Revenue 2020 2021 2022E 2023E C.H. ROBINSON Global Leader in Freight & Logistics#10→ Brokerage is steadily capturing more of the total freight market Brokerage Penetration of U.S. Freight Market* Global Leader in Freight & Logistics Shift from asset-based trucking to brokers has been ongoing and is expected to continue 22% 22% 19% 18% 17% 16% 14% 14% 11% 12% 12% 13% 10% 11% 10% 10% 9% 7% 7% 8% 7% 6% 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 10 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. * Source: Armstrong & Associates, Inc. C.H. ROBINSON#11→ Global Forwarding Gaining Share at Market Competitive Rates Ocean TEUs Index* 140 Global Leader in Freight & Logistics Airfreight Tons Index * 180 130 160 120 140 110 120 100 100 90 80 80 60 Q1 Q2 Q3 Q4 2020 2020 2020 2020 Q1 Q2 2021 2021 Q3 Q4 Q1 Q2 2021 2021 2022 2022 2022 2022 2023 Q3 Q4 Q1 Q1 Q2 Q3 Q4 2020 2020 2020 2020 Q1 Q2 Q3 Q4 2021 2021 2021 2021 Q1 Q2 Q3 Q4 Q1 2022 2022 2022 2022 2023 CHRW EXPD K+N DSV DHL CHRW EXPD K+N DSV DHL 11 Adjusted Gross Profit per Ocean TEU (Quarterly) Adjusted Gross Profit per Airfreight Ton (Quarterly) Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 2020 2020 2020 2020 2021 2021 2021 2021 2022 2022 2022 2022 2023 Q1 2020 Q2 Q3 Q4 2020 2020 2020 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 2021 2021 2021 2021 2022 2022 2022 2022 2023 CHRW EXPD K+N DSV DHL CHRW EXPD K+N DSV DHL ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. *Indexed at 100 beginning Q1 2020; trailing four quarters. Sources: Public filings; Armstrong & Associates industry report and CHR estimates C.H. ROBINSON#1212 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. Profitable Growth Strategy C.H. ROBINSON#13→ Strategy to improve operating performance and deliver premium shareholder returns Increase Share Grow Globally Scale Digitally Optimize Processes Profitable Growth Strategy Spend Strategically • • • Leverage integrated service model to grow market share and expand globally Industry-leading tech, people & processes to provide best-in- class service Expand modal capabilities • Expand Global Forwarding ("GF") business as provider of choice for multinational customers Leverage scale to capitalize on growing market and unique global footprint Grow capabilities and presence in key trade lanes and geographies • • Provide customers & carriers the digital products they value Leverage data, scale and information advantage Bring meaningful products, features and insights to both sides of the two- sided marketplace Increase digital execution of all touch points in the lifecycle of a load • Digitize more internal tools and processes and drive down costs Free customer and carrier reps' capacity for higher- value touchpoints Drive more revenue synergy across business units Support organic growth by leveraging strong cash flow Modernize core for future integrations Complement with opportunistic M&A 13 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. ב C.H. ROBINSON#1414 → Our unique value proposition: Pillars of Customer Promise Diversified, Global Suite of Services®—we can reliably meet all logistics services needs today and in the future An Information Advantage Delivering Smarter Solutions® by taking advantage of our experience, data and scale Delivered through People You Can Rely OnⓇ as an extension of your team. Technology Built by and for Supply Chain ExpertsⓇ leading to proven tailored, market- leading solutions that drive better supply chain outcomes Global Suite of Services Profitable Growth Strategy Information Advantage Driving Smarter Solutions® Technology Built by and for Supply Chain Experts® People You Can Rely OnⓇ ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#15Scale Digitally & Optimize Processes - A Scalable Operating Model 15 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#16→ Scalable Operating Model OUTCOMES Decouple volume and headcount growth Protect and grow share DESIGN SCALABLE SOLUTIONS Scalable Digital Processes Path to lowest cost operator/execution 16 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. Customer Experience + Carrier Experience Achieve profitable growth at scale Optimized AGP and Volume at Enterprise Level (Yield Management) • • . • Scalable Operating Model DRIVEN BY... Cross functionally aligned change Process re-engineering Talent and compensation alignment Technology and science investment priorities C.H. ROBINSON#17→ Scalable Digital Processes FUTURE STATE Eliminate friction Automate where possible Create Self-serve capabilities where possible API SHIPPERS 17 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. 0000. APPOINTMENTS CAPACITY BOOKING + OFFERS T C. H. ROBINSON INTERNAL MANAGEMENT ORDER IN TRANSIT TRACKING Scalable Operating Model FUTURE STATE: Scaling digital processes enables our people to work more efficiently and focus their time on exceptions and more complex work API -0000 CARRIERS C.H. ROBINSON#18→ How It All Connects To Drive Growth Flywheel to fuel growth More carriers > More Market competitive prices More modal & geographic More volu volume coverage 18 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. Fair rates Lower operational costs Freight Volume Growth Exceptional customer & supplier experience More customers providers freight Digitization Freight choice Scalable Operating Model C.H. ROBINSON#19→ New carrier and customer experiences driving digital adoption & growth 19 Scalable Operating Model as Shipments per person per day increased 4% sequentially in Q1, we progress toward our goal of 15% year-over-year improvement by Q4 2023 - Accelerated the digital execution of critical touch points in the lifecycle of a load, including: • Automation of in-transit tracking updates Automation of appointment-related tasks 721 million digital transactions with customers and carriers in Q1, a 49% year-over-year increase C.H. ROBINSON NAVISPHERE® CARRIER Carrier Advantage Find Loads Origin Destination C.H. ROBINSON NAVISPHERE* 40,325 lbs No Touch PICKUP Find Loads v My Offers Post Trucks My Loads Origin Destination Shipper Company Indianapolis, IN, US 03/15/2022 07:00 AM - 10:30 AM First Come First Serve e.g., City or Postal Code e.g., City or Postal Code Warehouse Hours: 07:00 AM - 10:30 AM 100 mi ▼ 100 mi ▼ DROPOFF (2,053 mi) 40,325 lbs Receiver Company Lebec, CA, US No Touch Lebec, CA, US 03/19/2022 08:00 AM 03/19/2022. 08:00 AM Appointment Set Warehouse Hours: 07:00 AM - 07:00 PM Suggested Indianapolis, IN, US 03/15/2022 07:00 AM - 10:30 AM North Manchester, IN, US 03/15/2022 08:00 AM - 05:00 PM Santa Fe Springs, CA, US 03/19/2022 07:00 AM - 12:00 PM Van Appleton, WI, US 03/15/2022 12:00 PM Janesville, WI, US 03/15/2022 06:00 PM + Irwindale, CA, US 03/19/2022 09:00 AM Commerce, CA, US 03/19/2022 05:00 AM - 10:00 AM Requirements Equipment Measurements Total Weight 53 40,325 lbs Distance 2,053 mi Team Only No Weight Ticket No Book (3,990 USD) Make Offer ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#2020 20 Resilient, Proven Non-Asset-Based Business Model OC.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#21Resilient, Proven, Non-Asset- Based Business Model → Rising profits & cash returned to shareholders through market disruptions Trailing 20-Year Adjusted Gross Profit & Operating Income Internet Load Boards Rise of Brokerage Competitors Consolidation Model 21 I I I I I Tech First Entrants 2002 2007 CHRW 5-Year Total: Adj Gross Profits: $4.4B Earnings per Share: $6.67 Cash to shareholders: $673M CHRW 5-Year Total: Adj Gross Profits: $7.6B Earnings per Share: $12.83 Cash to shareholders: $2.0B 2012 CHRW 5-Year Total: Adj Gross Profits: $10.8B Earnings per Share: $16.37 Cash to shareholders: $2.8B 2017 CHRW 5-Year Total: Adj Gross Profits: $14.4B Earnings per Share: $26.35 Cash to shareholders: $4.3B ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. I I I I I I T I I I I I T I I I I I I I I I I I I I I I T 2022 C.H. ROBINSON#22→ Balanced capital allocation strategy 22 Resilient, Proven, Non-Asset- Based Business Model Sustain & Drive Growth Prioritize high-return, close-in investments to drive organic growth Opportunistically use M&A to drive total shareholder return by advancing tools, services and global skillset Optimize Balance Sheet Optimize Weighted Average Cost of Capital (WACC) by maintaining investment grade credit ratings Efficiently repatriate cash Capital Distribution ($M) Cash Dividends Share Repurchases $285 Minimize Risk Maintain $600M - $750M of liquid assets (cash & borrowing availability) Stagger debt maturities to reduce refinancing risk Return Capital Grow dividends in alignment with long-term EBITDA Opportunistic approach to share buybacks ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. • $277 $1,488 $265 $278 $258 $210 $608 $204 $324 $325 $195 2017 2018 2019 2020 2021 2022 $1.8 billion of cash returned to shareholders in 2022 YTD, up 100% year- over-year • • 2022 capital distribution equates to 189% of our 2022 net income Uninterrupted dividends, without decline on a per share basis, paid for more than 25 years C.H. ROBINSON#2323 → Driving growth today & building long-term shareholder value into the future Why C.H. Robinson Global Leader in Expanding Freight & Logistics Market Leading suite of global services and capabilities Significant market share opportunities Profitable Growth Strategy Driven by Differentiation Unique combination of scale and services to provide global, end-to- end supply chain solutions Speed to evolve in rapidly changing industry Value proposition driven by our customer promise Comprehensive Solutions for Digital Supply Chains Creating scalable solutions to deliver value for our two-sided marketplace NavisphereⓇ product platform, supported by product advancements Resilient, Proven, Non-asset-based Business Model Delivers industry-leading returns • Significant cash flow supports our balanced capital allocation priorities ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#24Environmental, Social & Governance (ESG) C.H. Robinson continues to prioritize our organization's ESG initiatives, including progressing against our science-aligned climate goal; advancing diversity, equity and inclusion (DEI) efforts; and engaging employees, customers, and industry partners on environmental and social topics. 24 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#2525 → Making promises. Taking action. As an industry leader, we recognize our place as a change agent for progress. Our strong performance against our goals mitigates the effects of climate change. 47% Scope 1 & 2 Emissions Intensity Reduction Reduced emissions intensity by 47% from 2018 to 2022, exceeding goal of a 40% reduction by 2025. ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. Robinson ESG Scope 3 Reporting Standardization As part of our industry-leading commitment to transparency across our value chain, we report on our full emissions annually. Top Partnerships to Advance Global Climate Efforts Together with Smart Freight Centre, World Economic Forum, MIT, and others, we are developing a book and claim chain of custody system for transportation supply chain emissions-reduction actions. C.H. ROBINSON#26→ Setting industry standards with consulting, optimization & technology We help customers and carriers lower emissions—from our business model enabling everyday advances (e.g., empty mile reduction) to consulting that offers mode optimization strategies and more... 26 شروع See carbon emissions Review by mode, location, and retailer for insights to focus reduction efforts. Benchmark performance Understand trends over time and compare against industry and market trends. ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. Robinson ESG T Reduce emissions We help find key ways-from consolidation to network redesign, and beyond. ...to technology built on the Global Logistics Emissions Council (GLEC) framework, like our EMISSIONS IQ™ tool for instant visibility into carbon emissions plus ways to reduce. C.H. ROBINSON#27→ At the heart of all that we do 27 We focus on supporting those we serve as well as those who serve our organization and industry, from our customers & carriers to our dedicated employees... C.H. Robinson ESG $4M Contributed to more than 1,100 Charities in 2022 Up 60% over 2021-our goal is to strengthen local communities, charities, and further champion employee advocacy efforts. 8,900 Employee Volunteer Hours in 2022 This generated the equivalent of $280K in revenue for nonprofit organizations. $1.35M Employee Donations in 2022 Including a dollar-for-dollar C.H Robinson match, to support the causes our employees care about. ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. ...we also focus on key Community Relations initiatives and beyond. #RobinsonCares C.H. ROBINSON#28→ For a more sustainable, efficient & inclusive place for everyone We continue to earn recognition for our organization through our commitment to industry-leading ESG practices. 2023 Bronze Medal in Recognition of Sustainability C.H. Robinson ESG World Finance 2023 Most Sustainable Company in Freight Forwarding () () () () () 2023 America's Most Responsible Companies and Greatest Workplaces for Diversity 2023 World's Most Admired Supply Chain 28 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#2929 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. Additional Information C.H. ROBINSON#30→ Diversified, global suite of logistics services Global Forwarding (GF) • #1 Non-Vessel Operating Common Carrier (NVOCC) in the Transpacific Eastbound trade lane Top 5 NVOCC within the global ocean carrier portfolio Fast, reliable air freight services at all major hubs around the world All Other & Corporate Robinson Fresh - Providing cold chain solutions and a full line of high-quality fruits/vegetables to retailers and foodservice companies • Managed Services (TMC) - Outsourced logistics combining global TMS technology with logistics experts • Other Surface Transportation - Presence in 12 European countries +0.9% Y/Y +9.6% Y/Y 30% FY 2022 Adjusted Gross Profit 9% +22.5% Y/Y C.H. Robinson Business Segments 61% North American Surface Transportation (NAST) Aggregating a fragmented market Most connected / largest network of truckload and LTL carriers in North America Industry-leading technology to automate the entire shipment lifecycle, maximize efficiency and provide access to real-time pricing and better end-to-end visibility Trusted supply chain experts act as an extension of the customer's and carrier's team to develop solutions tailored to their needs 30 * 30 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. Adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. C.H. ROBINSON#3131 → North American Surface Transportation (NAST) 61% Market Leader Competitively Advantaged via Scale • Leading position in secularly growing 3PL industry • Driving profitable growth . Truckload volume has grown Y/Y in six out of the last eight quarters Adjusted gross profit has grown Y/Y in nine out of the last ten quarters • Leading tech capabilities enhancing scalability and information advantages Most connected and efficient marketplace Real time, dynamic pricing tools Enhanced digital products for customers and carriers Streamlining processes to lower cost to serve and drive scalability Revenue ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. $4,000 $3,000 $2,000 $1,000 $0 90 C.H. Robinson Business Segment Q1'18 Q2'18 Q3'18 Q4'18 Q1'19 Q2'19 Q3'19 Q4'19 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 (millions) FY'20 FY'21 FY'22 Revenue $11,313 $14,508 $15,827 Adj Gross Profit $1,517 $1,793 $2,197 Income from Operations $508 $585 $833 $500 $400 $300 $200 $100 $0 C.H. ROBINSON Operating Income#32→ Global Forwarding (GF) 30% Strategic Differentiator & Value Enhancer Global Forwarding capabilities serve as a key strategic differentiator vs. peers Highlights full suite of logistics capabilities compared to digital upstarts Broadens customer breadth and depth Strong customer and carrier collaboration is unlocking organic growth Adding new commercial relationships with strategic, multi-national customers Diversifying our trade lane and industry vertical exposure 32 32 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. Revenue $2,000 $1,500 $1,000 $500 $0 50 C.H. Robinson Business Segment Q1'18 Q2'18 Q3'18 Q4'18 Q1'19 Q2'19 Q3'19 Q4'19 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 (millions) Revenue FY'20 FY'20 FY'21 $3,101 $6,730 $6,812 Adj Gross Profit $629 $1,074 $1,083 Income from Operations $176 $511 $449 $500 $400 $300 $200 $100 $0 C.H. ROBINSON Operating Income#3333 → All Other & Corporate Ⓒ robinson FRESH™ 9% C.H. Robinson Business Segments TMC A DIVISION OF C.H. ROBINSON Other Surface Transportation Market leading position in fresh produce category across retail and food service Fast growing supply chain services component allocating end-to-end management of perishables supply chain Fresh division creates over $150M in freight executed within NAST (50,000 loads) Market leader in the global 4PL space with over $6B in freight under management (FUM) Gartner challenger quadrant for supply chain management / managed services Freight under Management (FUM) acts as fuel to NAST and GF flywheel with freight tendered to CHRW Europe surface transportation business serves as a mechanism to support our global integrated services model ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. C.H. ROBINSON#34→ Non-GAAP Reconciliations Our adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. Adjusted gross profit margin is calculated as adjusted gross profit divided by total revenues. We believe adjusted gross profit and adjusted gross profit margin are useful measures of our ability to source, add value, and sell services and products that are provided by third parties, and we consider adjusted gross profit to be a primary performance measurement. The reconciliation of gross profit to adjusted gross profit and gross profit margin to adjusted gross profit margin are presented below: $ in thousands Revenues: Transportation Sourcing Total Revenues Costs and expenses: Direct internally developed software amortization 34 =4 ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. Twelve Months Ended December 31 2022 2021 $23,516,384 $22,046,574 $1,180,241 $1,055,564 $24,696,625 $23,102,138 Purchased transportation and related services $20,035,715 $18,994,574 Purchased products sourced for resale $1,067,733 $955,475 $25,487 $20,208 Total direct costs $21,128,935 $19,970,257 Gross profit & Gross profit margin Plus: Direct internally developed software amortization $3,567,690 14.4% $3,131,881 13.6% $25,487 $20,208 Adjusted gross profit & Adjusted gross profit margin $3,593,177 14.5% $3,152,089 13.6% C.H. ROBINSON#3535 35 → Non-GAAP Reconciliations Our adjusted operating margin is a non-GAAP financial measure calculated as operating income divided by adjusted gross profit. We believe adjusted operating margin is a useful measure of our profitability in comparison to our adjusted gross profit which we consider a primary performance metric as discussed above. The reconciliation of operating margin to adjusted operating margin is presented below: $ in thousands Total Revenues Operating income Operating margin Adjusted gross profit Operating income ©2023 C.H. Robinson Worldwide, Inc. All rights reserved. Twelve Months Ended December 31 2022 $24,696,625 2021 $23,102,138 $1,082,108 5.1% 4.7% $1,266,782 $3,593,177 $3,152,089 $1,266,782 $1,082,108 Adjusted operating margin 35.3% 34.3% C.H. ROBINSON#36C.H. ROBINSON Thank you Chuck Ives Director, Investor Relations Phone: 952-683-2508 [email protected]