#1Investor Presentation Financial Results Full Year FY2022 ended 31 December 2022 27 February 2023 Maybank Humanising Financial Services Disclaimer: The contents of this document/information remain the intellectual property of Maybank and no part of this is to be reproduced or transmitted in any form or by any means, including electronically, photocopying, recording or in any information storage and retrieval system without the permission in writing from Maybank. The contents of this document/information are confidential and its circulation and use are restricted.#2Table of Contents Executive Summary 2-13 Full Year FY2022 Financial Performance 15-21 Appendix: 1. Group Performance 23-40 2. Business/Country Performance 42-50 ૫#3FY2022: Posted RM8.23 billion Net Profit, from RM8.10 billion in FY2021 Income growth driven by expansion in NIM and loans as well as MTM gains from financial liabilities and foreign exchange gains; net profit grew 1.7% YoY FY2022 vs FY2021 RM12.81 billion Cost-to- income Ratio 46.4% FY2021: 45.3% Pre-Provisioning Operating Profit ▲6.3% RM14.81 billion Net Credit Charge ▼40 bps Net profit 1.7% Dec'21: 51 bps RM8.23 billion Net Operating Income 8.5% RM27.62 billion Net Interest Margin ▲7 bps 2.39% Cost Growth ▲ 11.2% . • • • 4Q vs 3Q (QoQ) Net operating income declined by 7.0% as non-interest income (NOII) reduced by 25.1% on lower MTM gain on financial liabilities. Offset with stable net fund based income (+0.3%) as CFS MY loans expanded by 2.0% Marginal cost increase of 0.4%, as increase in personnel expenses was offset with lower IT expenses and professional fees Net impairment losses reduced to RM191.0 million from RM841.3 million in 3QFY2022, on lower provisions for loans and writebacks in financial investments PBT up 3.1% on lower provisions while net profit was stable at RM2.17 billion FY2022 vs FY2021 (YoY) Net operating income grew 8.5% as net fund based income rose 8.4% with NIM expanding 7 bps YoY while NOII was up 9.0% on MTM gains on financial liabilities and foreign exchange gains Cost growth of 11.2% mainly led by personnel costs (related to collective agreement adjustments) and one-off giftpoints redemption for credit cards Lower net impairment losses by 13.7% to RM2.79 billion mainly driven by a 17.6% reduction in net loan provisions to RM2.19 billion PBT up 11.6% on higher income and lower provisions; net profit rose 1.7%. Excluding Prosperity Tax impact, normalised net profit growth would be 12.9% Note: Non-interest income was previously referred to as net fee based income 2#4FY2022: Strong Loans Growth & Liquidity Position; Better Asset Quality Good loans growth momentum supported by deposits growth 31 Dec 2022 vs 31 Dec 2021 Strong liquidity position; CASA ratio remained above pre-pandemic levels As at 31 Dec 2022 Maintained provision levels and overlays despite low new impaired loan formation As at 31 Dec 2022 Group Loans 6.0% RM587.12 billion Group Deposits 3.5% RM639.40 billion Group CASA Ratio ▼40.9% Group LCR 145.4% Group NSFR 118.1% Dec'21: 107.9% Dec'21: 47.1% Dec'21: 136.4% Loan Loss Coverage ▲ 131.2% Dec'21: 111.9% Group GIL ▼1.57% Dec'21: 1.99% 31 Dec 22 vs 30 Sep 22 Group loans and deposits remained flat QoQ. Loans growth in MY of 1.5% offset the decline in SG (2.1%) and IDN (3.4%) Deposits growth in SG of 0.9% offset decline in MY (0.7%) and IDN • 31 Dec 22 vs 31 Dec 21 Group loans grew 6.0% driven by 6.7% in MY and 5.8% in IDN Group deposits increased 3.5% as fixed deposits rose 18.2% mitigating lower CASA balances 31 Dec 22 vs 31 Dec 21 Group CASA ratio moderated to 40.9% as at Dec 22 (Dec 21: 47.1%), but remained above pre-pandemic levels (Dec' 19: 35.5%) Group LCR and NSFR strengthened to 145.4% (Sep'22: 144.2%; Dec'21: 136.4%) and 118.1% (Sep 22: 117.0%; Dec'21: 107.9%) respectively 31 Dec 22 vs 31 Dec 21 Loan loss coverage strengthened to 131.2% (Sep’22: 122.3%; Dec'21: 111.9%) as newly impaired loan formation remained low with Group GIL ratio at 1.57% as at end Dec'22 (Sep 22: 1.70%; Dec'21: 1.99%) (1.1%) 3#5FY2022: Rewarding Shareholders with Good Returns; Solid Capital Levels Maintained strong shareholder returns Robust capital position As at 31 Dec 2022 As at 31 Dec 2022 87.8% 91.2% Dividend Payout Ratio 84.5% 84.6% 77.3% 100% 88% Cash Component 53% 63% 34% of Total Dividend Dividend Yield 76.7% 64.0 Dividend (sen) 57.0 58.0 58.0 Dec'21: 7.0% 52.0 I Final Interim Group CET1 Capital 14.78%* Dec'21: 15.40%* Total Capital 18.20%* Dec'21: 18.83%* Second Interim 39 32 30 30 38.5 25 Return on 25 28 28 13.5 Equity 10.0% FY18 FY19 FY20 FY21 FY22 Dec'21: 9.8% • Effective Cash Dividend Paid Out 47.1% 87.8% 38.2% 57.8% 76.7% from Net Profit 31 Dec 22 vs 31 Dec 21 Fully loaded Group CET1 capital and total capital ratios at 14.78%* and 18.20%* respectively 31 Dec 22 vs 31 Dec 21 Declared full cash second interim dividend of 30 sen per share; total FY2022 dividend at 58 sen per share Effective net cash dividend payout ratio at 76.7% (FY2021: 57.8%) while total dividend payout ratio is 84.6% (FY2021: 84.5%). Strong dividend yield of 6.7% Improved ROE of 10% *After proposed dividend 4#6FY2022: Commendable Islamic Banking Growth; Poised for Global Leadership Positioning Commendable Growth in Group Islamic Banking Note: 31 Dec 2022 vs 31 Dec 2021 Deposits & Investment Account 12.2% Towards Becoming a Global Islamic Wealth Management (IWM) Solutions Leader Focus on leadership in core markets, through unique Shariah offerings, best-in-class CX and digital distribution Focus on IWM leadership by capturing part of the $1.5 trillion cross border wealth in Singapore Targeting responsible investment, protection and inheritance Total Income 16.0% Profit Before Tax RM7.76 billion 8.0% RM4.79 billion Financing & Advances 10.0% RM257.841 billion RM249.91 billion Maybank Islamic Contribution to Maybank Malaysia Loans and Financing as at 31 December 2022 Maybank Islamic, 67.2% Maybank Conventional, Malaysia, 32.8% Dec 2022 67.2% Dec 2021 64.9% Focus on leadership as a gateway, enabled Islamic financial services provider with asset lite expansion via as-a-service model 1 Including Financing managed by the Bank i.e. RPSIA financing that is treated as off-balance sheet effective from 31 December 2021 5#7FY2022: Delivering on Financial Targets 2022 Targets 2022 >> NIM >5 bps 7 bps > CIR 45% - 46% 46.4% >> NCC 40 bps - 50 bps 40 bps >> ROE 9.5% - 10% 10.0% > Dividend Payout 40% - 60% 84.6% Normalised CIR: 45.5% Excluding CA adjustments and one-off cards giftpoints expenses 6#8FY2022: Key Corporate Updates First to Market Products HOME FINANCING APPROVED MAE Sliding into your dream home is now a breeze Maybank Homezu For You Your Solutiu 2 For & Simpler Horie Hancing Maybank Innovate to Drive Greater Financial Inclusivity and Differentiated CX ATM Cash-out on mobile app for withdrawing cash without a physical card • Maybank Home²u, Malaysia first-ever digital home financing solution within an integrated banking app • Digital Personal Loan & ASB financing Building Digital Ecosystems Through Strategic Partnerships Maybank Face Dr. Maybank Pay VISA Digital payment: Borderless Banking: . Solutions for The Underserved • • • Extended SME Digital Financing Solutions for Microenterprises Etiqa launched i-Care OKU to cater for the disabled community and partnered with EPF to launch Etiqa Term Secure and Etiqa Critical Care for the B40 community in Malaysia Seamless SGD savings account opening for Malaysian Maybank customers, enhancing cross- border solutions Preferred Banking Brand Achieved industry leading NPS score of +24 in Malaysia (+23 in 2021) One of the first banks to welcome Apple Pay in Malaysia, -760k customers activated Apple Pay Platinum Winner for Banking, Investment & Insurance Category by the Putra Brand Awards (13th consecutive year) Best Digital Bank for CX in Malaysia by Digital CX Awards 2022 Best Islamic Finance Institution in Asia and Malaysia for 2022 by Global Finance Improved Loans Repayment Assistance Trends 31 Jan 2023 vs 31 Oct 2022: • Malaysia (1.7% vs 3.7%) • Singapore (3.0% vs 3.3%) • Indonesia (8.5% vs 9.2%) Recognised as the No 1 employer: • • Graduates' Choice Awards (5th consecutive year) GRADUAN Brand Awards 2022 (8th consecutive year) 7#9M25+:Sustainable Growth and Greater Focus on Customer Centricity D . • Further Inculcating Agile Culture Transformation • Set up of Maybank Group Transformation Office and M25+ Steering Committee represented by EXCO members to drive transformation initiatives across business sectors & countries Strategic Execution Introduced new digital tools (i.e. Jira, Confluence) to strengthen collaboration and sharing among the Strategic Programmes (SP) members • Established frameworks for approval and funding governance as well as performance management to accelerate approval process by streamlining the escalation channels, emphasising empowerment and AGILE ways of working • 20 MVPs identified; SP teams have started execution of 1Q23 plans People • EXCOS and SP members have attended AGILE training Mobilised 30 multifunctional squads comprising Maybankers specialising in Product, Digital, Finance, Risk, Technology. • Appointed 30 Chapter Leaders to provide guidance and alignment to SPS Building Ecosystems, Driving Growth and Enhancing CX Forging Strategic Collaboration to Expand E2E Digital Ecosystem: • • • Signed Memorandum of Collaboration with Perodua to provide E2E integrated digital financial services to Perodua's supply chain via M2e • Additional support worth RM400 mil for floor stocking facility, immediate overdraft line, workshop financing to upgrade dealers, and financing package for Perodua employees Dedicated Sales Force for Greater Business Growth: Expand dedicated relationship managers and sales teams to drive SME+ growth Dedicated teams to focus on mortgage growth at the branches and to increase contributions from secondary mortgages Driving SME Growth across the Region: • Widening credit limits for SME segments with proven track record: 。 Doubling limit sizes in MY for RSME and SME+ to capture market share and target a wider customer base 。 Broadening limit for SME digital lending provides access to wider SME coverage 。 Expanded SME digital solutions to Singapore with E2E STP in Feb'23 thereafter to Indonesia, following the success in MY since its launch in 2020 Enabling Seamless Digital Customer Experience • Launched online savings account opening for Zest-i & M2U Premier with eKYC capability. The seamless digital account opening will be further extended to current account and sole proprietors Enabling the Goal Based Investing feature to be made available in MAE and availing digital Wealth solution with investment fund recommender suited to customers' risk appetite 8#10M25+:Clear Roadmap Based on MVP Approach To Build NextGen Technology Enable foundations for Customer Centricity Agile Workspace - Anytime, Anywhere Secure, Stable & Sustainable Lay Foundations for Tech-for-Tech and adopt API-first approach H1 2023 M-CONNECT Design & Pilot launch API platform M-INSIGHTS Design & pilot key data science capabilities on-prem M-ARCH Concept & Design Cloud capabilities for on-prem M-DEVX Pilot a Developer Xchange platform for Digital M-WORKX Enable mobility, collaborative hybrid spaces Operations Engineering Build operations engineering capabilities Harmonise by linking and expanding Platforms H2 2023 M-CONNECT 1.0 Harmonise digital and payment services & enable end to end API lifecycle M-INSIGHTS 2.0 Link data across the Group & enable visualisation capabilities M-ARCH 1.0 Harmonise multi-cloud offerings with on-prem infrastructure M-DEVX 1.0 Evolve into a unified developer ecosystem M-WORKX 1.0 Expand regional collaboration & productivity tools M-CONNECT 1.0 Link engineering capabilities into a unified app framework Optimise with Data and Hyper Automation across the region 2024 M-CONNECT 2.0 Enable an optimised API layer. Enable automated data driven APIs M-INSIGHTS 2.0 Enable integrated data pipeline and insights automation across the Group M-ARCH 2.0 Regional & cloud native digital. Self-service enablement of automated infra M-DEVX 2.0 Framework & Al enabled low code programming practices supported by high automation M-WORKX 2.0 Enable automation for greater collaboration & productivity M-CONNECT 2.0 App-modernisation of digital portfolio of applications Scale beyond enterprise 2025 M-CONNECT 3.0 Offer products, services and insights as a self-service API for third parties to scale distribution M-INSIGHTS 3.0 Extend data science capabilities and insights across the industry, scaling data innovation M-ARCH 3.0 Able to scale workloads within and outside the Group via a connected regional infrastructure M-DEVX 3.0 Enable best-in-class software and engineering capabilities shown beyond the enterprise M-WORKX 3.0 Virtual Assistant for every Maybanker M-ARCH 3.0 Green datacenters with ESG friendly tech Maybank A technology Leader M25+ Re-Invented Technology Re-Imagined Work Re-Strengthened Core 9#11M25+: Built Foundation For Enabling Business Growth Under M25+ with Two Emerging Technology Platforms Laid foundation for Maybank's API & APP Platform: M-CONNECT Aims to accelerate our transformation and regionalisation agenda, foster innovation given broader reach to more ecosystems and participants, deliver differentiated experiences and be a best-in-class platform Built flagship data science & visualisation platform: Maybank INSIGHTS This platform, which is currently in pilot stage, leverages Maybank's existing universal data lake which sources data across regional and in- country data warehouses. Analytics are performed using this data and the platform then allows for data insights to be stored and shared Aims to: Enable third parties, including customers, business partners and others, to participate in our ecosystem and vice-versa Connect all internal systems Groupwide to become one stop center for internal stakeholders NEXTGEN TECHNOLOGY M-CONNECT API & APP PLATFORM Fostering innovation and ecosystem participation with API first approach Will harmonise and harness more than 3000 services Groupwide, push the frontiers of technology and enable businesses to reimagine the future of banking and deliver new avenues of growth REIMAGINE BANKING Aims to: Facilitate hyper- personalisation and business focus outcomes, by allowing data-driven solutions to be built faster and better Democratise data science functions across the Group to support business growth outcomes NEXTGEN TECHNOLOGY M-INSIGHTS DATA & INSIGHTS PLATFORM Democratising data and insights to enable a data driven organisation Will harmonise and harness over 500 Terabytes of data across the group through a scalable regional data grid and an integrated data analytics engine so that businesses can unlock the power of data UNLOCK POWER OF DATA 10#12FY2022: Commendable Progress Towards Sustainability Leadership in ASEAN Exceeded Annual Sustainability Targets ZERO EMISSION Sustainable Finance FY2022(t): RM9 bil▸ FY2022 Achieved: RM34.4 bil FY2025: RM50 bil Raising The Bar on FY2025 Sustainability Targets RM50 bil RM80 bil Mobilising Sustainable Finance 1 mil households 2 mil households Improving Lives Across ASEAN RM20.69 bil Key Highlights: Improving Lives Across ASEAN Achieved: 871,200 FY2025: 1 mil households FY2022(t): 150k FY2022 368,441 Carbon Emission FY2030: Position* Neutral FY2050: Net zero FY2022(t): 40% reduction* FY2022 Estimated 41.1%* Living Sustainability FY2025 target: 1 mil hours p.a. on sustainability & 1k significant UN SDG outcomes FY2022(t): 1 mil hours FY2022 Designed and implemented our own Sustainable Product Framework to enable greater development of green, social and sustainable products One of the first banks in ASEAN to establish Scope 3 financed emissions baseline. Key Contributors: 97% from home markets; 70% from <100 clients and main sectors include Power & Utilities, Oil & Gas, Palm Oil, Agriculture, Real Estate & Construction Developed Climate Risk Policy to identify, assess and manage climate-related risks for the Group's business activities and operations Capacity Building: Established Client Engagement Guidebook for relationship managers to engage clients on sustainability. To provide tailored advisory and solutions to clients to exit or diversify high emitting businesses/activities, to decarbonise or offset their carbon emissions MSCI ESG RATINGS AA 1.564 mil hours CCC B BB BBB A AA AAA *for scopes 1 & 2 against 2019 baseline (subject to validation) Maintained "AA" rating Bloomberg Gender-Equality Index 2022 Listed on the Bloomberg Gender Equality Index (since 2017) SUSTAINALYTICS Rated "medium risk" with strong ESG reporting and board level oversight 11#13FY2023: Moderating Economic Outlook; Slowing Interest Rate Hike Cycle Malaysia لال Singapore Indonesia 2022 GDP 8.7% 2023 (f) 4.0% 2022 2023 (f) 2022 2023 (f) GDP 3.6% 1.7% GDP 5.3% 5.0% System loan 5.7% 4.8% System loan (2.1)%* 1.0%* System loan 11.0% 9.5% OPR 2.75% 2.75% -3.00% 3M SIBOR 4.25% 4.80% Reference Rate 5.50% 5.75% USD/MYR^ 4.40 Inflation average 3.3% 4.00 3.0% USD/SGD^ 1.34 1.29 USD/IDR^ 15,573 14,200 Inflation average 6.1% 6.0% Inflation average 4.2% 4.2% Economic outlook Economic outlook • • • • Economic growth is expected to moderate as external trade growth slows. Domestic demand is set to soften as pent-up spending dissipates Growth will be supported by recovery in international tourism, economic re-opening in China and positive FDI inflows OPR could potentially return to pre- pandemic levels Banking outlook • Loan growth is anticipated to moderate alongside slower economic growth NIM may come under pressure from deposit repricing and increased competition • • • Economic growth will likely be slower on weakening external demand in major advanced economies Growth from sectors such as hospitality, aviation, retail, recreation and construction to help cushion the slowdown Core inflation to remain elevated and potential tightening of monetary policy in 2023 Banking outlook Moderate loan growth supported by North Asia's reopening and higher mortgage drawdowns NIM to continue rising, albeit at a slower rate. Asset yields expected to outpace funding costs following interest rate hikes ^End-period *Based on refreshed MAS disclosure of resident and non-resident lending, excluding interbank Economic outlook • . Economic growth to remain stable supported by steady domestic demand Inflation is anticipated to remain elevated on higher transport costs Bank Indonesia to focus on supporting growth Banking outlook . • Loan growth to be driven by higher demand for working capital and investment NIM pressure may persist on higher funding costs and increased competition 12#14FY2023: Focus on Revenue and AQ Management; Targeted Investments Income Growth Balance Sheet Management • Focus on growth opportunities across consumer and business segments within ASEAN franchise: 。 Double down on CFS franchise business i.e.: mortgage, RSME and SME+ across universal markets 。 Deepening account planning across segments, products and countries for Global Banking 。 Expand regional wealth management penetration and strengthen Islamic wealth management proposition in home markets 。 Deploy sustainable financing and decarbonisation solutions to customers Maintain strong liquidity position to support asset growth. Continue RWA optimisation initiatives to maintain robust capital levels • Defend CASA balances amidst rising rate environment, increased deposit competition and pick-up in asset growth Potential NIM compression of between 5 bps and 8 bps • Investment/ Cost Expenditure Asset Quality Management • Strategic investments to enhance IT capabilities, integrate ecosystems within and beyond banking, and drive regional cross- selling synergies aligned to M25+ • Group CIR to potentially increase up to 47.5% • Monitor health of residual loans under repayment assistance programmes across key markets . • Focus on asset quality recovery efforts and enhanced asset quality management towards achieving a sustained lower net credit charge off rate • Net credit charge off guidance of between 35 bps and 40 bps FY2023 Sustainable Shareholder Returns • Group ROE guidance of between 10.5% and 11% in FY2023 • Maintaining our 40%-60% dividend payout policy while prioritising higher cash component to reward shareholders and optimise capital 13#15Table of Contents Executive Summary 2-13 Full Year FY2022 Financial Performance 15-21 Appendix: 1. Group Performance 23-40 2. Business/Country Performance 42-50 ૫#16Net Fund Based Income Driven by Loan Growth and Better NIM NIM and Net Fund Based Income 2.42% 2.39% 2.39% NIM 2.32% 2.32% (Ann.) RM billion +0.3% 4Q'22 vs 3Q'22 +9.1% 4Q'22 vs 4Q'21 4.87 5.30 5.31 +8.4% YoY 20.69 19.09 4QFY2021 3QFY2022 4QFY2022 FY2021 FY2022 Volume growth Margin trends Key Drivers • Group loans grew 6.0% YoY led by: . ○ 6.7% in MY: 6.8% in Mortgage, 9.0% in Auto, 19.9% in Credit Cards, 9.1% in SME and 6.8% in BB ○ 5.8% in IDN: 22.6% in Auto Loan, 4.6% in Mortgage, 4.5% in RSME and 15.2% in GB 。 Corporate Banking SG grew 3.6% QoQ, Group loans was flat as MY growth of 1.5% offset with reduction of 2.5% in International markets • • NIM expanded 7 bps YoY given higher interest rates in key markets; mitigated by rising funding costs and CASA outflow in MY and SG QoQ, NIM compressed 3 bps on higher funding cost growth vs interest income growth 15#17Higher NOII on MTM and Foreign Exchange Gains Non-Interest Income Key Drivers RM billion (25.1)% 4Q'22 vs 3Q'22 10.8% +9.0% YoY 4Q'22 vs 4Q'21 6.93 。 higher MTM gain on financial liabilities of >100% to RM3.55 billion 6.36 0.23 0:32 0.12 2.12 0.72 0.06 2.61 1.49 1.59 1.43 0.06 0.02 1.12 0.11 0.23 . Treasury & markets income growth of 75.3% YoY mainly driven by: o foreign exchange profit: Up >100% YoY to RM972 million 。 Offset by losses in investment and trading income of RM75 million versus gains of RM715 million in the previous year Core fees reduced by 6.6% YoY to RM3.77 billion on lower market-related income given increased market volatility Meanwhile, Group Wealth Management net fee income was RM1.24 billion versus RM1.26 billion in FY2021 0.50 0.17 4.03 3.77 . 1.02 0.95 0.91 • QoQ, treasury & markets income reduced 55.0% on lower MTM gain on financial liabilities (0.01) Core fees 4QFY2021 3QFY2022 4QFY2022 Core Fees Treasury & Markets Insurance FY2021 FY2022 Others Commission Service charges and fees Underwriting fees Brokerage income % change 4Q'22 vs 3Q'22 4Q'22 vs 4Q'21 FY2022 vs FY2021 Core fees (4.2)% (10.9)% (6.6)% FY2022 VS FY2021 (8.4)% YoY RM1.37 billion +2.2% YoY RM1.75 billion (3.1)% YoY RM0.05 billion (34.1)% YoY RM0.34 billion Fees on loans, advances and financing (0.2)% YoY RMO.26 billion Treasury & (55.0)% +>100% +75.3% Markets 4Q2022 VS Insurance +(>100.0)% (51.0)% (55.0)% 3Q2022 +0.1% QoQ RMO.34 billion (2.5)% QoQ RM0.44 billion (25.7)% QoQ RM0.01 billion 7.5% QoQ RM0.07 billion (39.9)% QoQ RM0.04 billion Others (4.5)% +>100% +93.9% Note: Non-interest income was previously referred to as net fee based income 16#18Cost Increase on Higher Personnel and One-Off Expenses CIR and Costs Key Drivers RM billion 46.9% 45.8% 49.4% 45.3% 46.4% +0.4% 4Q'22 vs 3Q'22 +15.3% +11.2% YoY 4Q'22 vs 4Q'21 12.81 11.52 . Cost increase of 11.2% YoY mainly driven by: 3.39 3.41 2.57 2.95 2.36 0.67 0.67 0.63 0.43 0.64 0.23 0.23 2.06 1.92 0.15 0.55 0.51 0.47 1.95 2.04 6.81 7.50 1.69 4QFY2021 3QFY2022 4QFY2022 FY2021 FY2022 Administration & General Expenses ■Establishment Costs Marketing Expenses Personnel Costs . % change 4Q'22 vs 3Q'22 4Q'22 vs 4Q'21 FY2022 vs FY2021 Personnel +4.5% +20.3% +10.2% Establishment (7.5)% +7.9% +7.2% Marketing +0.8% 54.2% +56.0% Administration (5.4)% (1.4)% & General +9.0% 。 +10.2% increase in personnel costs led by collective agreement adjustments. Normalised personnel cost would be +8.7% 。 +56.0% increase in marketing expenses on higher giftpoints, advertisement and publicity spend. Normalised marketing expenses for one-off card giftpoints redemption would be +21.2% 。 +7.2% increase in establishment cost from higher IT costs due to software maintenance, repair and maintenance of data processing equipment as well as higher ROU assets depreciation 。 +9.0% increase in admin and general from credit card fees on higher billings and merchant volume, software services subscription and other general expenses QoQ, cost increase was marginal at 0.4%, as increase in personnel expenses by 4.5% was offset with lower IT expenses (-22.0%) and professional fees 17#19Healthy Liquidity Levels Liquidity Indicators Key Drivers LCR LDR NSFR • Liquidity Position Healthy Group liquidity ratios with NSFR and LCR levels above regulatory requirements 144.2% 136.4% 117.0% 145.4% 118.1% 107.9% • 89.5% 91.6% 91.6% Dec 21 Sep 22 Group Gross Deposits Dec 22 4Q'22 vs 3Q'22 (0.0)% 4Q'22 vs 4Q'21 +3.5% Deposits 617.7 639.4 82.8 88.5 639.4 89.1 +0.7% +7.7% RM billion 244.1 270.8 288.6 +6.6% +18.2% 290.8 280.1 261.7 (6.6)% (10.0)% Dec 21 Group CASA Ratio 47.1% Sep-22 43.8% Dec 22 40.9% CASA ■FD Others Note: 1) BNM's minimum LCR and NSFR requirements are 100% 2) LDR excludes loans to banks and Fls • Group gross deposits grew 3.5% YoY supported by: 。 5.4% increase in MY driven by growth of 17.1% in FD and 8.2% in other deposits while CASA reduced -2.8% 。 0.4% increase in SG as FD grew 33.7% offset with CASA decline of 34.5% as customers were more price sensitive 。 Offset with 7.9% reduction in IDN on FD reduction (-15.3%) while CASA remained strong (+0.4%) Although Group CASA ratio was lower at 40.9% from 47.1% a year ago, it remained above pre-pandemic levels (Dec' 19: 35.5%): 。 MY CASA ratio 45.1% at Dec'22 (Dec'21: 49.3%, Dec' 19: 38.7%) 。 SG CASA ratio 31.9% at Dec 22 (Dec'21: 48.8%, Dec' 19: 29.1%) 。 IDN CASA ratio 51.3% at Dec'22 (Dec'21: 47.0%, Dec' 19: 36.5%) . QoQ, Group deposits remained stable as reduction of 0.7% in MY and 1.1% in IDN was offset with growth of 0.9% in SG. FDs grew 6.6% offsetting CASA outflow of 6.6% 18#20Loans Under Relief Continue To Expire with Minimal AQ Slippage % of Loans Under Repayment Assistance, Relief and R&R Programmes Against Respective Total Home Market Loans Malaysia Singapore Indonesia % of Outstanding Loan 31/10/22 31/01/23 Balance^ % of Outstanding Loan Balance^ 31/10/22 31/01/23 % of Outstanding Loan Balance^ 31/10/22 31/01/23 Mortgage 3.4% 1.1% Mortgage 8.3% 6.7% SME 44.9% 42.9% Auto Finance 2.1% 2.0% RSME 14.7% 11.2% Unit Trust 3.2% 1.1% Other Retail Loans 2.2% 1.8% Business Banking (BB) 16.8% 15.7% SME+ 15.1% 11.1% SME 11.5%1 Business Banking (BB) 14.3% 12.3% 1.6%1 Total CFS 5.8% 5.3% Total CFS 10.0% 7.8% Total CFS 3.5% 1.3% Global Banking (GB) 3.7% 2.2% Global Banking (GB) 8.2% 9.5% Total Malaysia* Total Singapore 3.3% 3.0% 3.7% 1.7% Total Indonesia 9.2% 8.5% *Includes URUS and Flood Relief Assistance Programmes Loans that have commenced payments: • SME: 9.9% missed payments GB: 6% missed payments • All remaining loans under relief are under ESG² 96% prompt payments CFS GB Outstanding loans still under relief Principal-only deferment option at 12% •Other relief packages at 88% • 57% prompt payments Outstanding loans still under relief Principal-only deferment option at 69% Reduced instalments at 15% • Conversion of working capital to term loan instalments and facility extensions at 16% • 100% prompt payments SME: Excludes all loans under expired programmes (no longer under deferred or reduced payments) GB: Excludes all loans that have commenced repayment ^ Against o/s total gross loans by each country's respective segments @ 31 Oct 2022 & 31 Jan 2023 2 ESG is the MAS SGD Facility that provides low-cost funding for banks to grant loans under Enterprise Includes Special Relief Facility loans disbursed (RM0.74 billion as at Jan 2023) Singapore's Temporary Bridging Loan Programme and Enterprise Financing Scheme - SME Working Capital Loan 19#21Lower ECL Trends as AQ Remains Stable; Maintaining MOA ECL, NCC, and LLC Gross Impaired Loans P&L ECL (RM billion) Dec 2021 Sep 2022 Dec 2022 (48.5)% 4Q'22 vs 3Q'22 4Q'22 vs 4Q'21 +96.3% (17.6)% YoY % RM billion % RM billion % RM billion Non Performing Loans (NPL) 1.28% 7.07 1.27% 7.43 1.22% 7.14 2.66 2.19 Restructured & 0.05% 0.27 0.07% 0.43 0.07% 0.43 0.60 0.16 4QFY2021 3QFY2022 4QFY2022 0.31 Rescheduled (R&R) FY2021 FY2022 Impaired Due to NCC LLC (12) bps (43) bps (22) bps 111.9% (51) bps (40) bps Judgmental/ Obligatory Triggers (IPL) 0.66% 3.70 0.36% 2.13 0.28% 1.63 122.3% 131.2% Total 1.99% 11.04 1.70% 9.99 1.57% 9.20 LLC incl. Regulatory 113.9% 133.3% 146.9% Of which: Malaysia 1.19% 4.05 1.45% 5.18 1.38% 5.02 Reserve Singapore 1.68% 2.25 0.64% 0.92 0.57% 0.82 Key Drivers Indonesia 5.14% 1.57 4.10% 1.43 4.19% 1.31 • Loan ECL reduced by 17.6% YoY: On lower provisioning for individually impaired accounts and overlays, resulting in lower net credit charge off rate of 40 bps (FY2021: 51 bps) 。 Maintained RM1.7 billion management overlay on balance sheet, with 38% allocated for CFS and RSME portfolio although repayment assistance programmes continue to trend lower QoQ, loan ECL reduced by 48.5% on lower provisioning for individually impaired accounts · • Key Drivers Group GIL improved to 1.57% due to write-offs, recoveries and low formation of newly impaired loans R&R balances remained small and manageable Largely improving QoQ and YoY trends across home markets Stable trends across consumer segments, with slight uptick in retail SME and corporate banking segments 20#22Robust Capital Positions Capital Ratios Before proposed dividend After proposed dividend 19.52% 19.08% . 18.83% 18.20% Group 16.81% 16.38% 16.12% 15.49% 16.09% 15.67% 15.40% 14.78% Dec 21 Dec 22 Dec 21 Dec 22 ■Total Capital Ratio Tier 1 Capital Ratio ■CET 1 Capital Ratio 18.79% 18.64% 17.60% 17.07% Bank 16.22% 16.05% 15.04% 14.48% 15.46% 15.26% 14.28% 13.70% Dec 21 Dec 22 Dec 21 Dec 22 • Regulatory Requirements: . • Min. CET 1 Capital Ratio + Capital Conservation Buffer (CCB) is 7.0%, min. Tier 1 Capital Ratio + CCB is 8.5% and min. Total Capital Ratio + CCB is 10.5% • 1.0% D-SIB Buffer effective 31 January 2021 • Pending announcement of the countercyclical capital buffer (CCYB) rate by BNM Key Drivers • Capital ratios remain robust post proposed dividend, above regulatory requirements Credit RWA growth well below loans growth, ensuring optimal capital utilisation Growth (%) YOY QoQ Group Gross Loans 6.0% 0.0% Total Group RWA 1.0% (3.7)% - Group Credit RWA 2.4% (4.3)% Declared full cash second interim dividend of 30 sen. Including first interim dividend of 28 sen, total dividend for FY2022 at 58 sen per share, similar to FY2021. Effective cash dividend paid out from FY2022 net profit is 76.7% (FY2021: 57.8%) while total dividend payout ratio is 84.6% (FY2021: 84.5%) 21#23Table of Contents Executive Summary Full Year FY2022 Financial Performance Appendix: 1. Group Performance 2-13 15-21 23-40 2. Business/Country Performance 42-50 ૫#24P&L Summary: FY2022 4Q RM million FY2022 FY2021 YOY FY2022 3Q FY2022 2Q 1Q 4Q QoQ YOY FY2022 FY2022 FY2021 Net fund based income * 20,685.1 19,089.0 8.4% 5,311.5 5,296.8 0.3% 5,183.0 4,893.9 4,868.6 9.1% Non-interest income* 6,930.0 6,359.4 9.0% 1,585.6 2,117.1 (25.1)% 1,651.8 1,575.5 1,431.1 10.8% Net operating income Overhead expenses Personnel Costs Establishment Costs 27,615.1 25,448.4 8.5% (12,807.1) (11,518.5) 11.2% 6,897.1 7,413.9 (3,407.2) (3,394.4) (7.0)% 6,834.8 6,469.3 6,299.6 9.5% 0.4% (7,503.5) (6,808.2) (2,056.7) (1,918.5) 7.2% 10.2% (2,036.6) (1,948.2) 4.5% (509.3) (550.3) (7.5)% Marketing Expenses (672.3) (430.8) 56.0% (227.9) (226.1) 0.8% (3,056.1) (2,949.5) (2,954.8) 15.3% (1,777.5) (1,741.3) (1,692.8) 20.3% (534.0) (463.1) (472.0) (111.4) (106.9) (147.8) 7.9% 54.2% Administration & General Expenses (2,574.6) (2,361.0) 9.0% (633.4) (669.7) (5.4)% Pre-provisioning operating profit (PPOP) 1 14,808.0 13,929.9 6.3% 3,489.9 4,019.5 (13.2)% Net impairment losses (2,785.6) (3,229.4) (13.7)% (191.0) Operating profit 12,022.4 10,700.4 12.4% 3,298.9 (841.3) (77.3)% 3,178.3 3.8% 2,622.4 (633.2) (638.2) (642.1) 3,778.7 3,519.9 3,344.9 (1,156.3) (597.1) (668.4) 2,922.8 2,676.5 (1.4)% 4.3% (71.4)% 23.3% Profit before taxation and zakat (PBT) Net Profit² 12,153.3 8,234.9 10,886.6 8,096.2 11.6% 3,307.1 3,207.9 3.1% 2,665.9 2,972.3 2,720.2 21.6% 1.7% 2,167.3 2,165.5 0.1% 1,857.2 2,044.9 2,056.9 5.4% - EPS Basic (sen) 68.8 69.7 (1.2)% 18.0 18.2 (1.3)% 15.5 17.2 17.3 3.8% Note: * From consolidated FY2022 Group numbers, Insurance and Takaful accounts for 10.9% of net fund based income and 2.0% of non-interest income 1 Pre-provisioning operating profit (PPOP) is equivalent to operating profit before impairment losses 2 Net Profit is equivalent to profit attributable to equity holders of the Bank 23#25Note: Segmental Performance of Businesses: FY2022 (1/2) Net Operating Income 25,448 +8.5% 27,615 Group Global Banking FY2021: 9,848 +3.7% FY2022: 10,216 +9.1% (23.3)% (13.7)% RM million PPOP RM million +16.5% 16,369 14,053 8,173 8,919 1,555 1,193 120 103 Total Group Community Financial Services Group Corporate Banking Group Investment Banking Group Asset Management & Global Markets +6.3% 14,808 13,930 Total +19.0% +8.7% 7,845 6,592 6,258 6,799 Group Global Banking +3.1% FY2021: 6,798 FY2022: 7,011 (68.1)% (>100)% FY2021 FY2022 ■FY2021 (14.7)% 1,908 1,628 Group Insurance & Takaful FY2022 (38.9)% 566 181 (26) 30 30 901 550 Group Community Financial Services Group Corporate Banking Group Investment Banking Group Asset Management & Global Markets Group Insurance & Takaful Net income & PPOP for Group includes "Head Office & Others" expenditure of RM360.4 million for FY2021 and RM597.7 million for FY2022 24#26Note: Segmental Performance of Businesses: FY2022 (2/2) Net Fund Based Income RM million +8.4% 19,089 20,685 Total Non-Interest Income +9.0% RM million 6,930 6,359 Total +18.9% 12,915 +3.3% 10,866 5,703 5,891 Group Community Financial Services Group Global Banking FY2021: 6,011 +3.4% FY2022: 6,217 +5.6% 306 323 +22.8% 2 3 ■FY2021 ■FY2022 +9.1% 1,376 1,502 Group Corporate Banking Group Investment Banking Group Asset Management & Global Markets Group Insurance & Takaful Group Global Banking FY2021: 3,836 +4.2% FY2022: 3,999 +8.4% +22.6% (30.3)% 3,187 3,454 3,028 2,470 1,248 870 (14.5)% ■FY2021 FY2022 (76.2)% 532 117 100 126 Group Community Financial Services Group Corporate Banking Group Investment Banking Group Asset Management & Global Markets Group Insurance & Takaful Net fund based income includes "Head Office & Others" income of RM836.5 million for FY2021 and RM51.3 million for FY2022 Non-interest income includes "Head Office & Others" expenditure of RM1, 195.4 million for FY2021 and RM649.1 million for FY2022 25 25#27Non-Interest Income: FY2022 NOII (RM million) FY2022 FY2021 YOY 4Q FY2022 3Q FY2022 QoQ 2Q FY2022 1Q 4Q YOY FY2022 FY2021 Commission, service charges and fees 3,766 4,031 (6.6)% 911 950 (4.2)% 979 927 1,022 (10.9)% Commission 1,369 1,496 (8.4)% 343 343 0.1% 355 329 364 (5.8)% Service charges and fees 1,751 1,713 2.2% 439 450 (2.5)% 448 415 467 (6.0)% Underwriting fees 51 52 (3.1)% 14 18 (25.7)% 10 9 8 71.3% Brokerage income 337 511 (34.1)% 72 67 7.5% 55 Fees on loans, advances and financing 259 259 (0.2)% 43 72 (39.9)% 82 85 114 109 (34.2)% 82 61 74 (41.3)% Treasury & markets income 2,609 1,489 75.3% 503 1,118 (55.0)% 493 496 168 > 100% Insurance income 325 721 (55.0)% 111 (15) (>100.0)% 130 99 226 (51.0)% Other income 230 118 93.9% 61 64 (4.5)% 50 54 15 > 100% Total Group's Non-Interest Income 6,930 6,359 ▲ 9.0% 1,586 2,117 (25.1)% 1,652 1,575 1,431 10.8% Note: Non-interest income was previously referred to as net fee based income 26 26#28International & Malaysia Portfolio Mix FY2022 Net Operating Income FY2022 5.5% (Jan 22 - Dec 22) 9.5% Overseas: 31.6% 16.6% RM27.62 billion Overseas: 20.4% 68.4% FY2021 5.8% (Jan 21 Dec 21) 10.4% Profit Before Tax 0.5% 6.0% 13.9% RM12.15 billion 79.6% ■Malaysia Singapore Indonesia Others Overseas: 32.3% 16.1% RM25.45 billion Overseas: 20.4% 67.7% 4.4% 16.0% RM10.89 billion# 79.6% Note: # Profit Before Tax country percentages for FY2021 excludes Others as it registered a loss before tax of RM591.0 million Net of unwinding interest and effective interest rate * Gross Loans * 7.5% 5.3% Overseas: 25.2% 38.0% RM587.1 billion 62.0% 7.8% 5.5% Overseas: 38.6% 25.3% RM553.8 billion 61.4% 27 22#29Group Gross Loans Growth: 31 December 2022 % of Portfolio 31 Dec 2022 30 Sep 2022 QoQ 30 Jun 2022 31 Mar 2022 31 Dec 2021 YOY Group Gross Loans Malaysia (RM billion) 587.1 587.1 0.0% 575.3 562.0 553.8 6.0% 62% 362.9 357.5 1.5% 349.5 345.9 340.1 6.7% Community Financial Services (reported) 77% 278.4 272.8 2.0% 267.6 263.0 259.7 7.2% Community Financial Services (rebased)1 77% 278.4 272.8 2.0% 267.6 263.0 259.4 7.3% Global Banking (reported) 23% 84.3 84.5 (0.2)% 81.9 83.0 80.4 4.9% Global Banking (rebased)1 23% 84.3 84.5 (0.2)% 81.9 83.0 80.7 4.5% International (RM billion) 37% 218.7 224.4 (2.5)% 220.7 211.0 207.8 5.2% Singapore (SGD billion) 66% 43.7 44.6 (2.1)% 45.8 44.0 43.4 0.5% Community Financial Services 56% 24.6 24.8 (0.8)% 24.9 25.0 24.6 0.3% Global Banking 42% 18.5 18.9 (2.3)% 19.9 18.0 17.9 3.6% Indonesia (IDR trillion) 14% 110.8 114.8 (3.4)% 110.0 102.5 104.7 5.8% Community Financial Services 61% 67.8 66.8 1.6% 65.7 65.0 67.6 0.3% Global Banking 39% 42.7 47.8 (10.7)% 44.0 37.5 37.1 15.2% Other markets (RM billion) 20% 44.1 45.3 (2.7)% 43.2 44.2 43.0 2.5% Investment banking (RM billion) 1% 7.3 7.9 (7.5)% 7.9 8.2 8.6 (15.4)% Note: 1 Rebased loan growth figures are based on adjusted 31 December 2021 position in line with migration of client accounts, effective 1 January 2022 28#30Malaysia Loans Growth: 31 December 2022 31 Dec 30 Sep 30 Jun 31 Mar 31 Dec RM billion % of Portfolio QoQ YOY 2022 2022 2022 2022 2021 Community Financial Services (reported) Community Financial Services (rebased)1 Consumer Total Mortgage Auto Finance 77% 278.4 272.8 2.0% 267.6 263.0 259.7 7.2% 77% 278.4 272.8 2.0% 267.6 263.0 259.4 7.3% 61% 222.6 218.3 2.0% 214.1 210.6 207.9 7.0% 34% 123.0 120.6 2.0% 118.7 117.0 115.2 6.8% 16% 58.8 57.6 2.1% 56.1 54.8 53.9 9.0% Credit Cards 2% 8.8 8.1 8.7% 7.8 7.4 7.4 19.9% Unit Trust 8% 29.7 29.7 (0.1)% 29.3 29.1 29.1 1.9% Other Retail Loans 1% 2.2 2.3 (1.7)% 2.2 2.2 2.3 (3.6)% Business Banking + SME (reported) 15% 55.8 54.5 2.4% 53.5 52.4 51.7 7.9% Business Banking + SME (rebased)1 15% 55.8 54.5 2.4% 53.5 52.4 51.5 8.4% SME (reported) 7% 26.3 25.5 3.0% 24.8 24.2 24.1 9.1% SME (rebased)1 7% 26.3 25.5 3.0% 24.8 24.2 23.7 11.0% Business Banking (reported) 8% 29.5 29.0 1.9% 28.7 28.1 27.7 6.8% Business Banking (rebased)1 8% 29.5 29.0 1.9% 28.7 28.1 27.8 6.3% Global Banking (Corporate) (reported) 23% 84.3 84.5 (0.2)% 81.9 83.0 80.4 4.9% Term Loan 58% 48.6 50.3 (3.4)% 49.0 49.0 48.3 0.6% Short Term Revolving Credit 30% 25.5 23.2 9.9% 21.5 22.4 20.4 25.0% Trade Finance and Others 12% 10.2 11.0 (7.2)% 11.3 11.6 11.6 (12.6)% Global Banking (Corporate) (rebased)1 23% 84.3 84.5 (0.2)% 81.9 83.0 80.7 4.5% Total Malaysia 362.9 357.5 1.5% 349.5 345.9 340.1 6.7% Note: 1 Rebased loan growth figures are based on adjusted 31 December 2021 position in line with migration of client accounts, effective 1 January 2022 'Term Loan' includes foreign currency denominated accounts, while 'Trade Finance and Others' is combined with 'Overdraft' 29#31Singapore Loans Growth: 31 December 2022 SGD billion % of Portfolio 31 Dec 2022 30 Sep 2022 QoQ 30 Jun 2022 31 Mar 2022 31 Dec 2021 YOY Community Financial Services 57% 24.6 24.8 (0.8)% 24.9 25.0 24.6 0.3% Consumer Housing Loan Auto Loan Cards 41% 17.9 18.1 (1.3)% 18.4 18.6 18.2 (1.8)% 29% 12.6 12.7 (1.1)% 12.9 13.0 12.7 (1.1)% 5% 2.3 2.3 (0.5)% 2.3 2.4 2.3 (1.6)% 1% 0.3 0.3 8.3% 0.3 0.3 0.3 13.0% Others 6% 2.7 2.8 (3.6)% 2.9 2.9 2.9 (6.4)% Non-Individuals 16% 6.8 6.7 0.4% 6.6 6.4 6.3 7.3% RSME 4% 1.9 1.9 (0.1)% 1.8 1.8 1.8 5.2% Business Banking 8% 3.3 3.3 (1.5)% 3.4 3.3 3.2 3.3% Others 4% 1.6 1.5 5.6% 1.4 1.3 1.3 20.3% Corporate Banking 18.5 18.9 (2.3)% 19.9 18.0 17.9 3.6% 43% Loans to Related Corporations 0.5 0.9 (34.5)% 0.9 1.0 0.9 (39.4)% Total Singapore 43.7 44.6 (2.1)% 45.8 44.0 43.4 0.5% 30 30#32Indonesia Loans Growth: 31 December 2022 (Based on MBI's reporting) IDR trillion % of Portfolio 31 Dec 2022 30 Sep 2022 QoQ 30 Jun 2022 31 Mar 2022 31 Dec 2021 YOY Community Financial Services 62.3% 67.2 65.8 2.1% 64.7 64.3 63.8 5.2% CFS Retail 36.2% 39.0 37.7 3.3% 36.0 35.0 34.3 13.6% Auto Loan 18.0% 19.5 18.3 6.2% 17.1 16.3 15.9 22.6% Mortgage 14.8% 16.0 16.0 (0.3)% 15.6 15.6 15.3 4.6% Credit Cards + Personal Loan 2.8% 3.0 2.8 5.2% 2.7 2.5 2.6 14.7% Other loans 0.5% 0.6 0.6 2.7% 0.6 0.6 0.6 0.4% CFS Non-Retail 26.1% 28.2 28.1 0.4% 28.8 29.3 29.5 (4.5)% Business Banking 9.7% 10.4 10.2 1.7% 11.0 11.8 12.0 (13.6)% SME+ 4.6% 5.0 5.1 (1.6)% 5.2 5.1 5.2 (4.4)% RSME 11.8% 12.8 12.8 ▲ 0.1% 12.6 12.5 12.2 4.5% Global Banking 37.7% 40.6 45.6 (10.9)% 42.1 35.3 38.0 7.1% Total Indonesia 107.8 111.4 (3.3)% 106.8 99.5 101.8 5.9% Note: Maybank Indonesia's loans breakdown is mapped in accordance to its local regulatory reporting requirements * Loans of CFS non-retail and GB in 2021 have been adjusted with portfolio re-segmentation between CFS non-retail and GB in 2022 31#33Group Deposits Growth: 31 December 2022 % of Portfolio 31 Dec 2022 30 Sep 2022 QoQ 30 Jun 2022 31 Mar 2022 31 Dec 2021 YOY Group Gross Deposits 639.4 639.4 (0.0)% 637.1 632.5 617.7 3.5% Total CASA 261.7 280.1 (6.6)% 297.8 292.1 290.8 (10.0)% Malaysia (RM billion) 65% 413.2 416.0 (0.7)% 406.7 397.7 391.9 5.4% Total CASA 45% 187.6 195.3 (4.0)% 205.8 192.2 193.1 (2.8)% Savings Deposits 15% 62.1 64.4 (3.5)% 68.8 67.1 67.4 (7.8)% Current Accounts 30% 125.5 130.9 (4.2)% 137.0 125.1 125.7 (0.2)% Fixed Deposits 33% 136.7 132.6 3.1% 126.9 123.0 116.7 17.1% Others 22% 88.9 88.0 1.0% 74.0 82.4 82.1 8.2% International 35% 227.7 225.0 1.2% 231.6 236.2 227.4 0.2% Singapore (SGD billion) 69% 48.2 47.8 0.9% 48.3 50.1 48.0 0.4% Total CASA 32% 15.4 18.5 (16.9)% 21.1 24.7 23.5 (34.5)% Savings Deposits 13% 6.3 7.6 (17.9)% 8.9 9.2 9.2 (32.2)% Current Accounts 19% 9.1 10.9 (16.3)% 12.2 15.5 14.2 (36.0)% Fixed Deposits 68% 32.9 29.3 12.2% 27.2 25.4 24.6 33.7% Indonesia (IDR trillion) 13% 105.5 106.7 (1.1)% 111.4 105.7 114.6 (7.9)% Total CASA 51% 54.1 55.0 (1.7)% 54.8 49.6 53.9 0.4% Savings Deposits 21% 21.9 22.9 (4.4)% 23.1 22.7 21.9 0.0% Current Accounts 30% 32.2 32.1 0.3% 31.6 26.9 32.0 0.7% Fixed Deposits 49% 51.4 51.7 (0.5)% 56.6 56.1 60.7 (15.3)% 32#34LDR and CASA Ratio Group Malaysia LDR CASA CASA (without IA) -NSFR -LCR 143.2% 136.4% 136.9% 144.2% 145.4% 118.5% 120.6% 117.0% 118.1% 87.5% 87.7% 86.6% 86.6% 88.5% 107.9% 89.5% 88.7% 90.2% 91.6% 91.6% 49.3% 48.3% 50.2% 46.7% 47.1% 46.2% 46.7% 43.8% 45.1% 40.9% 43.2% 42.5% 43.0% 40.5% 37.8% Dec 21 Mar 22 Jun 22 Sep 22 Dec 22 Dec 21 Mar 22 Jun 22 Sep 22 Dec 22 Singapore Note: Indonesia LDR (Bank Level) 103.9% 95.1% 96.7% 101.3% 90.4% 94.8% 89.0% 93.4% 87.9% 90.6% 90.2% 86.9% 82.1% 84.0% 48.8% 49.3% 43.7% 76.3% 38.7% 31.9% 47.0% 46.9% 49.2% 51.6% 51.3% Dec 21 Mar 22 Jun 22 Sep 22 Dec 22 Dec 21 Mar 22 Jun 22 Sep 22 Dec 22 Group and Indonesia LDR excludes loans to banks and Fls Group and Malaysia LDR include investment accounts totaling RM24.50 billion for 31 Dec 2022, RM25.75 billion for 30 Sep 2022, RM28.94 billion for 30 Jun 2022, RM27.97 billion for 31 Mar 2022 and RM28.72 billion for 31 Dec 2021 • BNM's minimum LCR and NSFR requirements are 100% 33#35RM billion RWA Optimisation and Funding Management Group Gross Loans & Group RWA ■Operational RWA Market RWA ■Credit RWA Gross Loans 587.1 587.1 553.8 424.5 404.5 408.6 46.7 44.4 47.1 25.0 30.2 23.8 Funding Breakdown Borrowings and Capital Instruments by Currency FI Deposits, 6% Equity, 10% SGD, 9% IDR, JPY, 9% CNH, 5% 9% HKD, 4% RM822.1 billion Borrowings, 4% Capital Instruments, 2% USD, 23% THB, 3% RM44.8 billion Others, 3% 352.8 329.9 337.7 Customer Funding, 78% Dec 21 Sep 22 Dec 22 Growth (%) Group Gross Loans YOY QoQ 6.0% 0.0% Total Group RWA 1.0% (3.7)% - Group Credit RWA 2.4% (4.3)% Note: RM, 35% By maturity ≤ 1 Year 35% > 1 Year 65% • Customer Funding comprises Deposits from Customers & Investment Accounts of Customers 34#36Asset Quality Allowances for losses on loans GIL Ratio Composition P&L ECL (RM million) 4Q FY2021 1Q 2Q 3Q FY2022 FY2022 FY2022 4Q FY2022 FY2021 FY2022 Dec 2021 Mar Jun Sep 2022 2022 2022 Dec 2022 Stage 1, net (320) (166) (52) 329 (205) (590) (94) Non Performing Loans (NPL) 1.28% 1.59% 1.41% 1.27% 1.22% Stage 2, net (1,062) 27 (57) (274) 129 602 (175) Stage 3, net 1,604 647 1,059 655 563 2,873 2,924 Restructured & 0.05% 0.04% 0.04% 0.07% 0.07% Rescheduled (R&R) Write-offs 34 22 17 21 27 83 87 Performing Loans Recoveries (103) (87) (130) (139) (207) (325) (563) Impaired Due to 0.66% 0.32% 0.36% 0.36% 0.28% Other debts 4 0 1 8 2 15 11 Judgmental/ Obligatory Triggers (IPL) Total 157 443 838 600 309 2,659 2,189 GIL Ratio 1.99% Of which: Group Community Financial Services (GCFS) 840 657 Malaysia Group Global Banking (GGB) 1,815 1,522 Singapore Group Insurance & Takaful (Etiqa) 4 11 Indonesia 1.95% 1.81% 1.70% 1.57% 1.19% 1.22% 1.28% 1.45% 1.38% 1.68% 1.38% 0.67% 0.64% 5.14% 5.38% 4.99% 0.57% 4.10% 4.19% Net Charge Off Rate (bps) (51) (40) Loan loss coverage 4Q FY2021 111.9% 1Q FY2022 106.4% 2Q FY2022 122.3% 3Q 4Q FY2022 FY2022 122.3% 131.2% Loan loss coverage incl. Regulatory Reserve 113.9% 110.9% 131.5% 133.3% 146.9% Note: Loan loss coverage includes ECL for loans at FVOCI as per Note A11(xii) of the Group's Financial Statements 35#37Asset Quality by Line of Business in Home Markets Consumer Note: Mortgage Auto Finance Credit Cards 5.41% 5.18% 5.30% 5.17% 5.25% 0.76% 0.69% 0.73% 0.67% 0.69% 2.40% 0.37% 1.85% 1.73% 1.76% 1.66% 1.52% 1.61% 0.64% 0.35% 0.58% 0.58% 0.31% 0.34% 1.46% 1.34% 0.58% 0.32% 1.21% 0.51% 0.20% 0.20% 0.23% 0.18% 0.15% 0.12% 0.10% 0.05% 0.03% 0.03% 0.39% 0.39% 0.35% 0.47% 0.58% Dec 21 Mar 22 Jun 22 Sep 22 Dec 22 Dec 21 Mar 22 Jun 22 Sep 22 Dec 22 Dec 21 Mar 22 Jun 22 Sep 22 Dec 22 Business Retail SME (RSME) Business Banking (BB) Corporate Banking (CB) 12.08% 12.34% 11.29% 11.30% 11.67% 12.06% 12.20% 10.94% 10.54% 10.52% 3.49% 2.87% 3.08% 3.10% 2.69% 2.56% 5.38% 5.17% 1.57% 4.76% 5.14% 2.67% 1.34% 1.33% 1.43% 1.51% 4.42% 1.98% 2.22% 2.44% 1.10% 1.19% 1.16% Dec 21 1.04% Mar 22 1.23% Jun 22 1.12% Sep 22 1.13% 0.98% 2.14% 0.79% Dec 22 Dec 21 1.87% Mar 22 1.77% Jun 22 1.90% Sep 22 1.66% 0.50% Dec 22 Dec 21 Mar 22 Jun 22 Sep 22 Dec 22 Malaysia -Singapore Indonesia • Maybank Indonesia's GIL ratios are mapped in accordance to its local regulatory reporting requirements 36#38Specific Asset Exposures as at 31 December 2022 Oil & Gas Loan and Fixed Income Securities Exposures to Non-Retail Borrowers Country Exposure Borrowers' Status Malaysia 2.23% Singapore 0.85% Maybank Group 3.47% 76% Normal 5% Watchlist Indonesia 0.25% Others 0.13% 1% Special Mention 19% GIL Note: Exposures is for loans and fixed income securities, with base including Group gross loans and corporate bonds and sukuk. Funded-only loans exposure is 1.59% of Group gross loans Real Estate Loan Exposure to Non-Retail Malaysian Borrowers RM29.2 billion 8.05% of Malaysia Gross Loans 24.6% High Rise Residential 16.2% Landed Residential 18.3% Malls 6.2% Offices 6.6% Hotels 28.1% Others ESG Vulnerable Sectors Loan Exposure to RSME and Non-Retail Borrowers Borrowers' Status 2.02% 0.69% 3.08% 0.04% 0.34% Palm Oil Forestry & Logging Oil & Gas Mining (Minerals) Coal Funded 1.93 0.64 1.66 0.04 0.29 Non-Retail 1.88 0.53 1.59 0.03 0.29 75% Normal 20% Watchlist 28% is from high rise residential 40% is from malls, hotels and offices 1% Special Mention Account 4% GIL 31% is from high rise residential 30% is from malls and hotels RSME 0.05 0.11 0.07 0.01 0.00 Note: Non-Funded 0.09 0.05 1.42 0.00 0.05 • Funded-only loans exposure is 7.55%. . Exposures exclude unrated bonds % of Group Gross Loans • 'Others' include Land, Industrial Buildings & Factories, Other Residential, Other Commercial and REITS 37#39Dividend: FY2022 Full cash second interim dividend of 30 sen per share, bringing total dividend to 58.0 sen per share for FY2022 Dividend Policy 40% - 60% 76.5% 74.9% 79.9% 87.8% 74.7% 71.9% 78.5% 76.3% 78.1% 78.5% 91.2% 84.5% 84.6% 77.3% Dividend Payout Ratio 100% 88% 67% 53% 63% 27% Cash Component of 13% 11% 12% 20% 25% 19% 27% 34% Total Dividend 65.0 64.0 60.0 55.0 Dividend (sen) ■Final Interim 57.0 53.5 54.0 55.0 57.0 58.0 58.0 52.0 52.0 33# 32 85.7%* 39+ Second Interim 36.0 33 86.1%* 44 31 85.9%* 30 32+ 32 82.6%* 83.7%* 32 89.1%* 81.7%* 30 85.1%* 30+ 88.6%* 38.5 88.0%* 28 91.1%* 36 32 88.5%* 88.2%* + 11 22.5 85.9%* 24 84.0%* 87.5%* 24 25' 20 83.5%* 23 25 85.7%* 84.0%* 13.5 87.4%* 28 85.7%* 28 77.9%* Effective Cash Dividend Paid FY10 FY11 FP11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 Out from Net Profit 26.2% 17.2% 17.0% 19.0% 22.0% 29.0% 23.2% 28.6% 57.2% 47.1% 87.8% 38.2% 57.8% 76.7% Note: *Actual Reinvestment Rate for Dividend Reinvestment Plan. +The Final Dividend for FY2017, Interim and Second Interim Dividend (reclassification from Final Dividend) for FY2019 and Second Interim Dividend for FY2022 were fully in cash #The Net Dividend is 28.5 sen of which 15 sen is single-tier dividend. Maybank adopted the single-tier dividend regime with effect from FY2012 38#40Income Statement for Insurance and Takaful Business RM million FY2022 FY2021 YOY 4QFY2022 Net interest income Net earned premiums Other operating income 1,501.5 1,375.9 9.1% 8,977.6 8,846.8 1.5% 409.8 2,094.1 359.9 3QFY2022 2QFY2022 1QFY2022 383.1 QoQ 348.7 7.0% 2,259.0 2,268.5 2,356.1 (7.3)% (1,326.2) (562.4) > 100% 502.6 (396.3) (1,026.3) (406.1) (>100)% Total operating income 9,152.9 9,660.4 (5.3)% 3,006.5 2,245.7 1,602.0 2,298.7 33.9% Net insurance benefits & claims incurred, net fee & commission expenses, change in expense liabilities and life & (7,524.9) (7,752.2) (2.9)% (2,531.5) (1,926.8) (1,161.9) (1,904.7) 31.4% takaful fund tax Net operating income 1,627.9 1,908.2 Overhead expenses (1,041.8) (999.1) (14.7)% 4.3% 474.9 318.9 440.1 394.0 48.9% (275.0) (248.1) (233.7) (285.0) 10.8% PPOP Net impairment losses Operating profit 586.1 (114.0) 472.2 909.0 30.9 939.9 (35.5)% 200.0 70.8 206.4 109.0 (>100)% (1.5) 5.4 (22.0) (95.9) > 100% (>100)% (49.8)% 198.5 76.2 184.4 13.1 > 100% Reconciliation of net insurance benefits & claims incurred, net fee & commission expenses, change in expense liabilities and life & takaful fund tax RM million FY2022 FY2021 YOY 4QFY2022 3QFY2022 2QFY2022 1QFY2022 QoQ Net insurance benefits & claims incurred, net fee & commission expenses, change in expense liabilities and life & takaful fund tax (7,524.9) (7,752.2) (2.9)% (2,531.5) (1,926.8) (1,161.9) (1,904.7) 31.4% Less: intercompany elimination 289.0 276.5 4.5% 67.3 72.3 75.6 73.7 (6.8)% Total net insurance benefits & claims incurred, net fee & commission expenses, change in expense liabilities and life & takaful fund tax (7,236.0) (7,475.7) (3.2)% (2,464.2) (1,854.5) (1,086.3) (1,830.9) 32.9% 39#414Q FY2022 FY2021 YOY FY2022 3Q FY2022 QoQ 2Q FY2022 1Q FY2022 4Q FY2021 YOY Key Operating Ratios % Return on Equity 4 10.0 9.8 0.2% 10.5 10.4 0.1% 9.0 9.4 10.0 0.5% Net Interest Margin * (bps) 4 2.39 2.32 7 bps 2.39 2.42 (3) bps 2.41 2.34 2.32 7 bps Fee to Income Ratio 25.1 25.0 0.1% 23.0 28.6 (5.6)% 24.2 24.4 22.7 0.3% 1 Loans-to-Deposit Ratio 91.6 89.5 2.1% 91.6 91.6 0.0% 90.2 88.7 89.5 2.1% Cost to Income Ratio 2 46.4 45.3 1.1% 49.4 45.8 3.6% 44.7 45.6 46.9 2.5% Asset Quality Gross Impaired Loans Ratio 1.57 1.99 (42) bps 1.57 1.70 (13) bps 1.81 1.95 1.99 (42) bps Loans Loss Coverage 131.2 111.9 19.3% 131.2 122.3 8.9% 122.3 106.4 111.9 19.3% 4 Net Charge Off Rate * (bps) (40) (51) 11 bps (22) (43) 21 bps (60) (32) (12) (10) bps Capital Adequacy ³ 3 CET1 Capital Ratio Total Capital Ratio 14.78 15.40 (62) bps 14.78 13.84 94 bps 14.34 14.95 15.40 (62) bps 18.20 18.83 (63) bps 18.20 17.15 104 bps 17.71 18.37 18.83 (63) bps Note: 1 LDR excludes loans to banks and Fls 2 Total cost excludes amortisation of intangibles for Maybank IBG Holdings Limited 4 3 The capital ratios are based on an assumption of 85% reinvestment rate for periods relating to dividends under DRP, and based on full cash payment of dividends for period without DRP. Quarterly positions of Return on Equity, Net Interest Margin and Net Charge Off Rate are on an annualised basis 40 40#42Table of Contents Executive Summary 2-13 Full Year FY2022 Financial Performance 15-21 Appendix: 1. Group Performance 23-40 2. Business/Country Performance 42-50 ૫#43Market Share Overview for Community Financial Services Malaysia Market share Loans Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Total consumer Auto (Retail Hire Purchase) 18.6% 30.2% Total mortgage * 14.7% 14.7% 18.6% 18.6% 30.3% 30.3% 14.7% Credit cards ** 20.3% 20.7% 21.0% 18.7% 18.7% 30.4% 30.4% 14.7% 14.8% 20.9% 21.1% Deposits Total deposits *** 17.9% 17.9% 18.2% 18.2% 18.0% Total core retail deposits ^ 18.2% 18.1% 18.3% 18.0% 18.0% Retail CASA Λ 25.8% 25.5% 25.7% 25.2% 25.0% Retail savings ^ 28.8% 28.5% 28.8% 28.3% 28.3% Demand deposits Λ Retail fixed deposits ^ 19.7% 19.2% 19.1% 18.7% 18.2% 13.1% 13.2% 13.4% 13.5% 13.8% Note: * Channels Internet banking - Subscriber base 38.7% 38.5% 38.1% 38.2% 37.8% Mobile banking - Subscriber base 29.3% 29.6% 29.3% 28.7% 27.2% Internet banking - Transaction Volume ^^ 49.6% 49.5% 49.3% 49.5% 50.2% Mobile banking - Transaction Volume 56.3% 54.7% 54.5% 54.0% 53.1% Branch network 19.5% 19.5% 19.6% 19.6% 19.3% ** Refers to housing, shophouse and other mortgage loans Credit cards market share refer to receivables for commercial banks *** Total bank deposits inclusive of investment asset ("IA") Σ Industry number from ABM, latest data as at Dec'22 ^ Without IA. With IA, the market share as at Dec'22 for Total Core Retail Deposits, Retail CASA, Retail Savings, Demand Deposits and Retail Fixed Deposits are 18.0%, 26.8%, 28.3%, 24.0% and 14.3% respectively (against MBB retail IA) ^^ Excluding non-financial transactions as per BNM guidelines 42#44Monetary Transaction Value (RM bln/IDR tln/SGD bln) We Continue to Maintain a Leadership Position in Digital Banking As at Dec' 22 As at end-Dec' 22 in Malaysia SME Digital Financing RM2.93 bil its launch in Sep'20 approved loans since SME Digital Accounts accounts activated since 164,554 its launch in Feb'20 Mobile Banking Market Share 53.1% of Malaysia's digital transaction volume Market 50.2% Share of Malaysia's digital transaction volume Internet Banking 3-month Active Users 8.9 mil users Maybank Apple Pay Pay 760k Customers activated Apple Pay Maybank2u 229.49 222.79 213.74 QoQ: 3.0% YoY: 7.4% 26.02 26.88 21.61 QoQ: 3.3% YoY: 24.4% 4.13 5.76 6.46 QOQ: 12.2% YoY: 56.3% 4Q 2021 3Q 2022 4Q 2022 Transaction Volume Growth (QoQ): MY: 3.1% IND: 7.9% SG: 6.4% Monetary Transaction Value (RM bln/IDR tin/SGD bln) Mobile App 97.51 89.80 93.37 QoQ: (4.2%) YoY: 4.0% 20.43 20.95 15.34 QoQ: 2.5% YoY: 36.6% 1.07 1.41 2.05 QoQ: 45.7% YoY: 90.7% 4Q 2021 3Q 2022 4Q 2022 Transaction Volume Growth (QoQ): MY: -5.4% IND: 7.8% SG: 7.3% QRPay Transaction Volume 14.03 mil 51.96k 4Q 2021 Malaysia QRPay 32.86 mil 23.80 mil QOQ: 38.1% YoY: >100% 249.67 k QoQ: 42.8% 174.88 k YoY: >100% 3Q 2022 4Q 2022 Indonesia Singapore 43#45Note: Overview: Group Wealth Management & Group Securities Portfolios Group Wealth Management Total Financial Assets grew 5.5% YoY to RM420.3 billion contributed by investments growth of 4.4% and loan growth of 8.0% Group Securities Portfolio Group Securities Portfolio¹ grew 3.3% YoY +3.3% YoY RM billion 398.3 413.7 420.3 Dec 21 Sep 22 Dec 22 +5.5% YoY +1.6% QoQ 235.1 237.1 230.8 231.2 223.9 10.2 9.3 9.3 9.2 9.7 19.6 22.6 23.7 21.5 24.0 Note: Total Financial Assets (Deposits, Investments, Financing & Protection) Total wealth income increased by 19.0% YoY driven primarily by strong wealth fund income registering 26.3% YoY RM billion 5.72 4.81 1.24 1.26 4.48 3.55 FY2021 FY2022 Fund Fee +19.0% YoY Note: Premier & Privilege segments contribute to 93.7% of wealth income for FY2022 GWM TFA includes non-individual customers serviced by Client Advisors RM billion 68.2 70.6 67.3 70.2 65.6 56.3 64.3 58.8 60.1 53.7 81.3 76.6 65.8 69.8 70.4 Dec 21 Mar 22 - Govt. Securities Domestic PDS/Corp Bonds - Domestic Others Jun 22 Sep 22 Dec 22 ■Govt. Securities - Foreign PDS/Corp Bonds - Foreign Note: 44 1 Group Securities Portfolio is inclusive of Financial assets designated upon initial recognition (part of FVTPL)#46Overview of Group Investment Banking Portfolio FY2022 Total Income Breakdown by Country FY2022 Non-Interest Income for Malaysia Note: Hong Kong 3% Vietnam 7% Phillipines 1% Indonesia 6% Thailand 19% Singapore 26% Malaysia 38% RM1,193.4 million Malaysia #5 Market Share: 7.2% Trading value: USD17.8 billion Singapore #18 Market Share: 2.0% Trading value: USD9.1 billion Underwriting& Placement Fees 11% Advisory Fees 7% Agency/ Guarantee Fees 6% Other Fee Income 13% FY2022 Brokerage Market Share by Country Thailand #8 Indonesia #5 Market Share: 4.0% Trading value: USD37.9 billion Market Share: 5.8% Trading value: USD27.7 billion Maybank Investment Banking Group Arrangers' Fees 14% Brokerage Fees 49% Philippines #9 Market Share: 3.9% Trading value: USD2.5 billion Hong Kong Tier C Market Share: 0.1% Trading value: USD7.0 billion Vietnam >10 Market Share: 1.6% Trading value: USD8.1 billion 1 Maybank Investment Banking Group (MIBG) represents the combined business of Maybank IB and business segments under MIBG Holdings 45#47Islamic Banking: Performance Overview Group Islamic Banking Financial Performance → Maybank Islamic Maybank Islamic: Total Gross Financing¹ grew to RM244.0 billion RM million Total Income Profit Before Tax Financing & Advances FY2022 FY2021 YOY 7,756.9 4,785.5 257,842.51 234,331.21 10.0% 6,684.1 4,429.7 16.0% 8.0% Deposits & Investment Account: 249,914.1 222,690.5 Deposits from Customers Investment Account 224,276.4 193,969.7 25,637.7 28,720.8 12.2% 15.6% (10.7)% Maybank Islamic: Key Financial Ratios Total Capital Ratio (TCR) 17.84% Net Profit Margin (YTD) 2.34% Cost to Income Ratio (CIR) 30.0% Direct FDR² 92.3% FY2021: 20.08% FY2021: 2.08% FY2021: 27.2% FY2021: 93.8% Note: RM billion +10% 74.1 +13% 67.1 +10% 54.1 50.3 49.4 44.7 Dec 21 Dec 22 0% +19% 30.1 30.2 AITAB Mortgage Term Financing ▲ +26% 8.6 10.8 Others (CFS) Term Financing 24.6 20.7 Others (GB) CFS: +11% 1GB: +8% Note: Figures are as per latest segmentation breakdown Maybank Islamic Contribution to Maybank Malaysia Loans and Financing as at 31 December 2022 Maybank Islamic, 67.2% Dec 2021 64.9% Mar 2022 66.0% Jun 2022 65.7% Sep 2022 66.1% Malaysia, 32.8% Dec 2022 67.2% Maybank Conventional, 1 Including Financing managed by the Bank i.e. RPSIA financing that are treated as off-balance sheet effective from 31 December 2021 2 Direct Financing to Deposits Ratio (FDR) comprising gross financing against deposit and Unrestricted Investment Account (exc. RPSIA assets and liabilities) 46 46#48Islamic Banking: Market Share Maybank Islamic Market Share 30.4% 30.4% 29.9% 29.8% 29.6% 27.8% 28.0% 27.2% 27.5% 27.8% Market Share by Key Products (Malaysia) 48.3% Automobile Financing Dec 22 25.8% Home Dec 22 Maybank Islamic 26.7% Term Financing Dec 22 Dec 21: 26.0% Dec 21: 27.1% Dec 21 Mar 22 Financing Jun 22 Sep 22 Dec-22 Dec 21: 48.4% Deposits & Investment Accounts Source: Latest BNM Monthly Statistical Bulletin Source: Latest BNM Monthly Statistical Bulletin Asset Market Share in Malaysia (Sep 22) Sukuk League Table Ranking (Dec 22) #1 Maybank Islamic 29.9% Global Sukuk League Table Ranking Maybank Islamic Maybank Islamic ranks No.1 #2 CIMB Islamic 15.0% by asset market share in Malaysia ranks No.4 largest sukuk lead manager globally #3 RHB Islamic 9.9% #4 Market Share: 8.17% USD5,260 million Issues: 194 MYR Sukuk League Table Ranking #1 Market Share: 24.91% RM24,598 million Issues: 195 Source: Respective Banks' Financial Statements and BNM Statistical data Source: Bloomberg 47#49Insurance and Takaful: Performance Overview Net Adjusted Premium/Contribution Single Premium Regular Premium (41.8)% (3.0)% Credit Premium Group Premium 29.3% 8.0% Total Life & Family (5.2)% Fire 21.1% Motor 23.1% FY2021 FY2022 MAT 18.9% Personal Accident 24.2% Misc 27.1% Total General 23.2% еTiQa Life & Family (New Business) Market Share (Malaysia) 19.3% 19.2% 19.7% 18.7% 16.9% 18.0% 15.5% 17.6% No. 3 10.8% 10.9% 12.0% 12.2% in Life/Family 13.6% 12.5% 13.1% 11.2% (New Business) 2019 2020 2021 2022 ΠΑΙΑ GE ■Etiqa ■Prudential General Insurance and Takaful Market Share (Malaysia) 13.7% 14.1% 14.3% 15.4% 10.2% 11.1% 10.9% 11.1% No. 1 in General Insurance 6.7% 7.1% 7.7% 7.1% 5.5% 7.2% 6.8% 6.9% 6.9% RM Million 0 1,000 2,000 3,000 4,000 5,000 6,000 *Net Adjusted Premium (NAP) = Life/Family Adjusted Premium (100% Regular Premium +10% Single Premium/Credit/Group) + Net Written Premium (General) 7,000 and Takaful (Gross Premium) 2019 2020 2021 2022 ■Etiqa ■Allianz Zurich HL/MSIG Profit Before Tax (48.0)% YoY 907.6 91.6 366.4 RM million 449.6 FY2021 Life/Family General 472.0 123.0 307.2 41.8 FY2022 Shareholder's Fund Note: Net Adjusted Premium, Profit Before Tax and Total Assets are as presented at EIH Group level Total Assets RM billion (3.4)% YoY 54.2 52.4 Dec 21 Dec 22 48#50Maybank Singapore: P&L Summary SGD million Net fund based income Non-interest income Net income Overhead expenses Operating profit Profit/ (Loss) before taxation FY2022 FY2021 YOY 4Q FY2022 3Q FY2022 QoQ 808.16 642.38 25.8% 225.51 206.03 9.5% 406.75 268.44 51.5% 76.59 123.65 (38.1)% 1,214.91 910.82 33.4% 302.11 329.69 (8.4)% (511.48) (480.57) 6.4% (138.52) (130.88) 5.8% 703.43 430.25 63.5% 163.59 198.81 (17.7)% 655.92 324.92 >100.0% 129.24 198.10 (34.8)% • Fund based income grew 25.8% YoY and 9.5% QoQ, contributed by improved net interest margin. . Non-interest income surged 51.5% YoY due to significant increase in treasury income. Credit related fees and cards commission were also higher YoY, cushioning the slowdown in wealth management income and non-operating income. • Overheads rose 6.4% YoY and 5.8% QoQ on higher staff costs, marketing expenses as well as administrative & general costs. • Profit before taxation doubled YoY to SGD656 million as a result of higher income and lower loan loss allowances. 49#51Maybank Indonesia: P&L Summary and Financial Ratios IDR billion FY2022 FY2021* YOY 4Q 3Q FY2022 FY2022 QoQ Key Operating Ratios Dec 22 Sep 22 Dec 21* YOY Net Fund Based income 7,209 7,117 1.3% 1,888 1,843 2.4% Profitability & Efficiency Non-Interest income 1,760 2,090 (15.8)% 439 450 (2.3)% ROA 1.25% 1.20% 1.34% (0.09)% Net income 8,969 9,208 (2.6)% 2,327 2,293 1.5% ROE (Tier 1) 5.44% 5.29% 6.36% (0.92)% Overhead expenses Personnel (5,647) (5,448) 3.6% (1,314) (1,469) (10.6)% NIM 5.05% 4.77% 4.69% 0.36% (2,754) (2,549) 8.0% (647) (712) (9.1)% General and Administrative (2,893) (2,899) (0.2)% (667) (757) (12.0)% CIR 64.18% 65.63% 59.62% 4.56% Operating profit 3,322 3,760 (11.6)% 1,013 823 23.1% Asset Quality Provisions Expenses (1,266) (1,540) (17.8)% (449) (284) 58.2% NPL - Gross 3.46% 3.45% 3.69% (0.23)% Non Operating Income/(Expense) (16) (17) (6.4)% (6) (2) > 100% Liquidity & Capital Adequacy Profit Before Tax and Non-Controlling Interest 2,040 2,203 (7.4)% 559 538 3.9% LCR 172.28% 181.92% 183.97% (11.69)% Tax and Non-Controlling Interest Profit After Tax and Non-Controlling Interest (569) 1,471 (536) 1,666 6.1% (152) (137) 10.8% CET1 25.57% 23.58% 25.89% (0.32)% EPS Basic (IDR) 19.30 21.86 (11.7)% 407 (11.7)% 401 1.5% 5.34 5.26 1.5% CAR 26.65% 24.69% 27.10% (0.45)% *Restatement in accordance with the pronouncement of the Financial Accounting Standards Board of the Institute of Indonesia Chartered Accountants (DSAK-IAI) on 'Attributing Benefits to Periods of Service' in 50 PSAK 24 (equivalent to IAS 19).#52MALAYAN BANKING BERHAD 14th Floor, Menara Maybank 100, Jalan Tun Perak 50050 Kuala Lumpur, Malaysia Tel: (6)03-2070 8833 www.maybank.com Disclaimer. This presentation has been prepared by Malayan Banking Berhad (the "Company") for information purposes only and does not purport to contain all the information that may be required to evaluate the Company or its financial position. No representation or warranty, express or implied, is given by or on behalf of the Company as to the accuracy or completeness of the information or opinions contained in this presentation. The presentation does not constitute or form part of an offer, solicitation or invitation of any offer, to buy or subscribe for any securities, nor should it or any part of it form the basis of, or be relied in any connection with, any contract, investment decision or commitment whatsoever. The Company does not accept any liability whatsoever for any loss howsoever arising from any use of this presentation or their contents or otherwise arising in connection therewith. Maybank Humanising Financial Services