#1Approved for distribution by ANZ's Continuous Disclosure Committee 2021 FULL YEAR RESULTS FULL YEAR ENDED 30 SEPTEMBER 2021 RESULTS PRESENTATION AND INVESTOR DISCUSSION PACK Australia and New Zealand Banking Group Limited 9/833 Collins Street Docklands Victoria 3008 Australia ABN 11 005 357 522 28 OCTOBER 2021 ANZ#2DISCLAIMER & IMPORTANT NOTICE The material in this presentation is general background information about ANZ's activities current as at the date of the presentation. It is information given in summary form and does not purport to be complete. It is not intended to be and should not be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice when deciding if an investment is appropriate. This presentation may contain forward-looking statements or opinions including statements regarding our intent, belief or current expectations with respect to ANZ's business operations, market conditions, results of operations and financial condition, capital adequacy, specific provisions and risk management practices. When used in this presentation, the words 'forecast', 'estimate', 'project', 'intend', 'anticipate', 'believe', 'expect', 'may', 'probability', 'risk', 'will', 'seek', 'would', 'could', 'should' and similar expressions, as they relate to ANZ and its management, are intended to identify forward-looking statements or opinions. Those statements: are usually predictive in character; or may be affected by inaccurate assumptions or unknown risks and uncertainties; or may differ materially from results ultimately achieved. As such, these statements should not be relied upon when making investment decisions. These statements only speak as at the date of publication and no representation is made as to their correctness on or after this date. Forward-looking statements constitute "forward-looking statements" for the purposes of the United States Private Securities Litigation Reform Act of 1995. ANZ does not undertake any obligation to publicly release the result of any revisions to these forward-looking statements to reflect events or circumstances after the date hereof to reflect the occurrence of unanticipated events. ANZ 1#3CONTENTS 2021 FULL YEAR RESULTS CEO and CFO Results Presentations CEO Presentation CFO Presentation Corporate Overview and Environment, Social & Governance (ESG) Additional Information - Group Performance Divisional Performance Australia Retail & Commercial Institutional New Zealand Division Treasury Risk Management Housing Portfolio 3 3 17 35 48 58 60 60 67 72 77 88 103 All figures within this investor discussion pack are presented on Cash Profit (Continuing operations) basis in Australian Dollars unless otherwise noted. In arriving at Cash Profit, Statutory Profit has been adjusted to exclude non-core items, further information is set out in the 2021 Full Year Consolidated Financial Report ANZ 2#42021 FULL YEAR RESULTS SHAYNE ELLIOTT CHIEF EXECUTIVE OFFICER ANZ#5SIMPLER, BETTER BALANCED FOUNDATION FOR GROWTH CAPITAL STRENGTH CAPITAL ALLOCATION APRA Level 2 CET1 Ratio % % of total¹ 12.3 100 11.4 10.6 75 9.6 50 25 RISK INTENSITY CRWA/EAD2% 38.7 37.3 36.6 NET TANGIBLE ASSETS NTA per share $ 21.09 19.59 17.66 33.4 16.86 0 Sep Sep 15 17 Sep Sep 19 21 Sep Sep Sep 15 17 19 Sep 21 17 Sep Sep Sep Sep 15 19 21 Sep Sep Sep Sep 15 17 19 21 Retail & Comm. Institutional Asia P'ships Aus Wealth 1. Allocation based on Regulatory Capital. Institutional in Sep 15 includes Asia Retail & Pacific in line with 2015 Institutional and International Banking structure 2. Credit Risk Weighted Assets (CRWA) as a % of Exposure at Default (EAD). Sep 21 excludes increased exposure to the RBA via higher exchange settlement account balances ANZ 4#6ENTERING 2022 FROM A POSITION OF STRENGTH STRONGER CULTURE STRONGER CUSTOMERS STRONGER BALANCE SHEET 81% INDUSTRY LEADING STAFF ENGAGEMENT (ENGAGEMENT SCORE JUL 21) +$25b NET INCREASE IN AUS & NZ RETAIL & COMMERCIAL DEPOSITS (SEP 21 VS SEP 20) ~$6b CET1 CAPITAL ABOVE UNQUESTIONABLY STRONG 35.3% REPRESENTATION OF WOMEN IN LEADERSHIP, UP FROM 33.4% IN SEP 20 >530k SAVINGS GOALS SET THROUGH THE ANZ APP (AUSTRALIA) SINCE LAUNCH IN OCT 19 ~$4b CREDIT RESERVES (COLLECTIVE PROVISION BALANCE) #1 RANKING OVERALL AMONGST MAJOR DOMESTIC PEERS IN THE 2021 REPTRAK CORPORATE REPUTATION SURVEY -20% REDUCTION IN GROUP 90+ DAYS PAST DUE (SEP 21 VS SEP 20) ~40% IMPROVEMENT IN INTERNAL EXPECTED LOSS OVER THE PAST 5 YEARS ANZ 5#7FULL YEAR 2021 FINANCIAL SNAPSHOT FY21 change FY21 (FY21 vs FY20) 2 year change (FY21 vs FY19)³ Statutory Profit ($m) 6,162 +72% +4% Cash Profit (continuing operations)¹ ($m) 6,198 +65% -4% Return on Equity (%) 9.9 +376bps -95bps Earnings Per Share (cents) 218.3 +65% -4% Cash Profit (continuing operations) ex Large / Notable items ($m) 7,144 +36% +7% Dividend Per Share (cents) 142 +82 cents -18 cents Franking (%) 100 0% +15% CET1 Ratio (APRA Level 2) (%) 12.3 +100bps +98bps Net Tangible Assets Per Share ($) 21.09 +5% +8% Collective Provision Coverage Ratio² (%) 1.22 -17bps +28bps 1. Includes the impact of Large / Notable items, excludes discontinued operations 2. Collectively assessed provisions as a % of Credit Risk Weighted Assets 3. Comparatives as reported in FY20 Results Announcement ANZ 6#8PORTFOLIO PERFORMANCE DRIVING BENEFITS FROM DIVERSIFICATION FY21 v FY201 Risk Adjusted Margins Profit Before Provisions Institutional Australia R&C² New Zealand (NZD) Institutional +13bps +43bps +18bps ex Markets +2bps +2% +12% -23% -3% Cash Profit after tax +57% +41% Flat +76% Risk Weighted Assets -2% +4% -8% -3% Return on Risk Weighted Assets³ +91bps +59bps +10bps +50bps Net Loans and Advances +1% +7% Flat +5% Customer Deposits +8% +4% +7% +7% 1. Cash continuing ex Large / Notable items 2. Retail & Commercial 3. Cash Profit after tax as a % of avg Risk Weighted Assets ANZ 7#9GROWTH OPPORTUNITIES – INSTITUTIONAL PLATFORMS - SCALABLE, POSITIVE OPERATING LEVERAGE, CAPITAL LIGHT PAYMENTS INDEXED DATA¹ FY19 = 100 100 5% 105 24% 130 NPP AGENCY PAYMENTS2 INDEXED DATA¹ FY19 = 100 100 367% 467 112% 988 PLATFORM CASH MGMT ACCOUNTS INDEXED DATA FY19 = 100 100 120% 220 FY19 FY20 FY21 FY19 FY20 FY21 FY19 FY20 PAYMENTS MADE BY INSTITUTIONAL CUSTOMERS GLOBALLY TO SUPPLIERS AND EMPLOYEES THROUGH OUR DIGITAL CHANNELS CLEARING AND SETTLING REAL-TIME PAYMENTS FOR OTHER BANKS IN AUSTRALIA 1. Based on number of payments 2. New Payments Platform 141% 530 FY21 DEPOSIT MANAGEMENT FOR ENTITIES HOLDING FUNDS ON BEHALF OF THEIR CLIENTS ANZ 8#10GROWTH OPPORTUNITIES - INSTITUTIONAL SUSTAINABILITY WHERE WE SUPPORT OUR CUSTOMERS Banking the electrification of the transportation value chain Supporting sustainability in resource extraction, basic materials & new technologies Accelerating companies in transitioning energy from 'brown' to 'green' Offering Environmental Sustainability (ES) solutions to & partnering with ES focused financial institutions SUSTAINABLE FINANCE FEE INCOME (INDEXED DATA) INDEX FY18 = 100 2,000 63% 1,800 Participated in 81 sustainable finance deals with 1,600 Enabling the a total deal size of $119b during FY21 transition towards lower 1,400 emissions buildings 1,200 1,000 Assisting sustainable 800 food, beverage & agriculture practices and 600 supply chains 400 200 0 FY18 FY19 FY20 FY21 ANZ 9#11SOURCE OF COMPETITIVE ADVANTAGE IS SHIFTING THE WORLD IS CHANGING IN RETAIL & COMMERCIAL BANKING 1 OWNERSHIP OF PHYSICAL DISTRIBUTION IS NO LONGER A MATERIAL SOURCE OF ADVANTAGE 2 APPROPRIATE, INSIGHTFUL USE OF DATA WILL BECOME A SOURCE OF ADVANTAGE 3 COMPETITION WILL BECOME MORE INTENSE AND MORE DISRUPTIVE 4 CONSUMER LENDING IS BECOMING MORE CAPITAL INTENSIVE AND LESS PROFITABLE 5 THE PROVISION OF 'ADVICE' IS BECOMING MORE RISKY AND MORE COMPLEX 6 REGULATION AND PENALTIES INCREASING 7 KEY TALENT WILL BE HARDER TO COME BY AND RETAIN ANZ 10#12THE BANK WE'RE BUILDING PURPOSE-LED TRANSFORMATION WILL DRIVE BETTER OUTCOMES FOR STAKEHOLDERS Better access to capital and talent, driving greater capacity to invest Better customer propositions: 'purposeful', engaging, efficient and 'safe' Better financial outcomes Better acquisition and retention rates, higher share of target customers Customers will have better financial wellbeing, more sustainable practices and generate higher life-time value for shareholders Better financial wellbeing and sustainability outcomes More engaged workforce Better data, risk decisions and pricing Higher customer engagement, greater use of our products and services ANZ 11#13FINANCIAL WELLBEING PRINCIPLES GUIDING THE WAY WE ARE TRANSFORMING THE BANK AND DEVELOPING SERVICES Spend less than you earn Save regularly towards your goals 1 2 $ Put money aside for a rainy day 3 4 E$ Borrow within your means Protect what you can't afford to lose 5 6 Build towards your retirement 7 8 кол кву Give what you can $ Pay your most expensive debt first ($ Invest in things that grow 9 ANZ 12#14GROWTH OPPORTUNITIES - ANZ PLUS WHAT OUR CUSTOMERS WILL SEE FIRST IN ANZ PLUS SE 9:41 Everyday Savings Everyday Funds O $1,866.92 Spending (30 days) $2,638.61 Today ll Last 30 Days Money In & Out +$1,739.90 $176.91 $50.00 Transfer to Savings From Everyday to Savings Jar ANZ Salary Payment +$1,739.90 Money Payments Card Support New channel To help you spend less, save more, create healthy money habits Coaches Expert support and coaching, when you need it, improving your financial wellbeing Banking reimagined for your financial wellbeing ANZ Plus Updated brand Designed for a contemporary, digital-first world, we have a fresh new take on the ANZ brand identity ANZ 13#15GROWTH OPPORTUNITIES 1835i VENTURES CREATION LAB - STRATEGIC PARTNERS aiderO Airwallex bud. Ⓒ CASHREWARDS" DiviPay Alendi ✓ Slyp Valiant Qty 7/18 Cacia Street 411/11-23 Simet Mantar Str $100,000 2 7 LandingPad ONETWO M PROPPS Agents add the button to their site -> SMITHANES 11 Abigail Ave Rose Bay ANZ 14#16PIVOTING INVESTMENT FOR GROWTH EXPENSES¹ CHANGE THE BANK $b 0.6 1.3 ~1.0 0.9 FY152 FY20 FY21 FY23 (Exit rate) ambition RUN THE BANK $b 8.2 TOTAL INVESTMENT SPEND BY CATEGORY FY21 7% 47% 7.7 7.4 ~7.0 FY152 FY20 FY21 FY23 (Exit rate) ambition FY21 $1.8b ~80% EXPENSED 22% 24% Up from 18% of spend in FY20. Growth examples incl. ANZX Sustainability GoBiz 1835i Platforms Growth Productivity & Simplification Regulatory, Compliance & Risk Asset Lifecycle Management 1. 2. Cash continuing excluding Large / Notable items. Prior periods restated to reflect current management classification between BAU and Investment Expensed Pro-Forma view adjusts the original metric reported in FY15 to reflect comparable accounting policies and continuing organisational structure as the FY21 results * This page may contain forward-looking statements or opinions. Please refer to ANZ's Disclaimer and Important Notice with respect to such statements on page 1 ANZ 15#17PRIORITIES FOR 2022 RESTORE LAUNCH SEED COMPLETE CONTINUE MOMENTUM IN AUSTRALIA HOME LOANS ANZ PLUS; POSITION FOR A DIGITAL HOME LOAN PROPOSITION PROFITABLE, HIGH RETURN GROWTH IN INSTITUTIONAL BS11, RECYCLE CAPITAL & IMPROVE RETURNS IN NZ GROUP SIMPLIFICATION & PRODUCTIVITY ANZ 16#182021 FULL YEAR RESULTS FARHAN FARUQUI CHIEF FINANCIAL OFFICER ANZ#19OVERVIEW CONTINUING OPERATIONS CASH PROFIT $m CASH EPS cents 6,470 6,198 228 218 3,758 133 ROE % 10.9 6.2 9.9 FY19 FY20 FY21 FY19 FY20 FY21 FY19 FY20 FY21 ANZ 18#20AGENDA 1 CORPORATE STRENGTH 2 FINANCIAL PERFORMANCE 3 INVESTING FOR THE FUTURE 4 FOCUS AREAS ANZ 19#21CAPITAL APRA LEVEL 2 CET1 RATIO % 11.3 12.4 Credit Impacts: +14bps 0.11 0.80 0.01 0.02 -0.17 -0.06 CORPORATE STRENGTH -0.48 12.3 -0.17 -0.03 -0.13 12.0 >50% from DTA (ex credit impacts) Sep 20 Mar 21 Cash Profit Credit (ex CIC & impairment L/N)1 release (net of tax) Net DTA on CIC Risk migration Business Capital Interim RWA deductions² dividend movement Share buy back³ Large/Notable Other4 items Sep 21 Sep 21 (Level 1) +234 1. 2. 3. 4. Excludes Large / Notable items Mainly comprises the movement in retained earnings in deconsolidated entities, other equity investments and capitalised expenses A total of $709m of the announced $1.5b share buy back executed (of which $55m settled after 30 September 2021) Other impacts include movements in non-cash earnings, net foreign currency translation, deferred tax asset deduction not related to CIC and movement in reserves ANZ 20#22CREDIT QUALITY GROSS IMPAIRED ASSETS (GIA) $b 0.55% 4 3 N 1 3.2 0.41% 0.40% 0.35% 0.33% 0.31% 2.5 2.4 2.1 2.0 2.0 CORPORATE STRENGTH RISK INTENSITY Credit Risk Weighted Assets as a % of Exposure at Default¹ % 39 37 37 36 36 33 Sep 18 Sep 19 Sep 20 Sep 21 Sep 16 Sep 17 LONG RUN LOSS RATES (INTERNAL EXPECTED LOSS)² bps 37 35 35 32 30 27 27 22 26 26 26 23 22 0 Sep 16 Sep 17 Sep 18 Sep 19 Sep 20 Sep 21 Mar 16 Sep Mar 16 17 Sep Mar Sep Mar Sep Mar Sep Mar 17 18 18 19 19 20 20 21 Sep 21 Australia R&C Institutional GIA as a % of GLA New Zealand Pacific/Other 1. Sep 21 excludes increased exposure to the RBA via higher exchange settlement account balances 2. IEL: Internal Expected Loss (IEL) is an internal estimate of the average annualised loss likely to be incurred through a credit cycle ANZ 21#23FINANCIAL PERFORMANCE CONTINUING OPERATIONS GROUP PROFIT DRIVERS $m 193 555 3,758 -730 FY20 1,501 FY21 FY20 FY21 946 2,672 1,942 335 Expenses: -21 65% -356 3,282 FINANCIAL PERFORMANCE 6,198 -839 FY20 Large / Notable items after tax¹ Income (ex Markets) Markets income BAU expenses² Investment² Provisions Tax & NCI FY21 1. Further detail on Large / Notable items is included within the Investor Discussion Pack 2. Prior periods restated to reflect current management classification between BAU and Investment Expensed ANZ 22#24NET INTEREST MARGIN CONTINUING OPERATIONS GROUP NET INTEREST MARGIN (NIM) bps 163 FINANCIAL PERFORMANCE 165 3 4 161 -1 -3 0 -2 Deposit funding mix +1 Replicating portfolio volume +1 Home Loan SVR to Fixed -2 -2bps +2bps 1H21 Impact of rates net of repricing Liquidity Asset pricing Asset & funding mix Wholesale funding & deposit pricing 2H21 underlying1 Markets Balance Sheet activities² Large / 2H21 Notable items 1. Excluding Large / Notable items and Markets Balance Sheet activities 12 2. Includes the impact of discretionary liquid assets and other Balance Sheet activities ANZ 23#25NET INTEREST MARGIN DRIVERS FINANCIAL PERFORMANCE VARIABLE RATE TO FIXED SHIFT $38b AVERAGE CHANGE IN AUS & NZ HL MIX IN 2H21 (FIXED UP $22b, SVR DOWN $16b) INCREASED SYSTEM LIQUIDITY -4bps IMPACT TO GROUP NIM IN 2H21 FROM INCREASED DEPOSITS AND CLF REDUCTION COMPETITIVE PRICING ~30% OF THE HOUSING PORTFOLIO HAD A PRICING EVENT IN 2H21 CUSTOMER FUNDING MIX DEPOSIT RATE MANAGEMENT TERM WHOLESALE FUNDING $40b AVERAGE CHANGE IN TD VS AT-CALL MIX IN 2H21 (TD'S DOWN $12b, AT-CALL UP $28b) +3bps IN 2H21 FROM DEPOSIT RATE MANAGEMENT ~65% REDUCTION IN WHOLESALE ISSUANCE 2H21 (EX TFF) RELATIVE TO FY16-FY19 HY AVG ANZ 24#26AUSTRALIA RETAIL & COMMERCIAL CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS INCOME RISK ADJUSTED MARGINS FINANCIAL PERFORMANCE $m 4,683 4,627 4,668 Net Interest Income as a % of average Credit Risk Weighted Assets % 5.99 4,523 5.88 1,502 1,374 1,421 1,398 1H20 5.68 5.84 2H20 1H21 2H21 NET LOANS & ADVANCES $b 330 3,181 3,125 3,253 3,247 58 339 344 341 7 7 58 57 57 264 275 281 278 1H20 2H20 1H21 2H21 Mar 20 Sep 20 Mar 21 Sep 21 Retail Commercial Home Loans Commercial Cards & Personal Loans ANZ 25#27AUSTRALIA HOUSING PORTFOLIO COMPOSITION Net Loans & Advances $b 281 275 278 269 265 2% 264 2% 2% 3% 3% 8% 2% 8% 8% 2% 2% 12% 10% 8% 3% 4% 6% 5% 22% 22% 22% 21% 19% 20% HOME LOAN BALANCE & FLOWS $b 281 7 25 -2 FINANCIAL PERFORMANCE 278 -33 +20 Average of prior 3 halves +7 +7 -28 65% 66% 67% 60% 62% 64% Mar 21 New Sales Net OFI Refi excl. Refi-In Redraw & Interest Repay / Other Sep 21 Mar 19 Sep 19 Mar 20 Sep 20 Mar 21 Sep 21 OO P&I Inv P&I OO I/O Inv I/O Equity Manager HOME LOAN ACTIONS • Increased operations staff to support assessment Streamlining origination process to reduce handling time Progressing work on digitisation & automation ANZ 26#28INSTITUTIONAL CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS INCOME¹ $m 1. 2. 3,057 13 2,790 29 829 2,507 18 2,448 14 786 FINANCIAL PERFORMANCE RISK ADJUSTED MARGINS² Net Interest Income as a % of average Credit Risk Weighted Assets % 2.07 1.97 1.90 2.03 828 857 498 1H20 2H20 1H21 2H21 580 209 460 NET LOANS & ADVANCES¹ 460 231 $b 189 187 199 1,508 158 158 147 1,164 129 1,012 930 111 105 114 1 21 1 13 1 13 49 16 32 28 27 1H20 2H20 1H21 2H21 Mar 20 Sep 20 Mar 21 Sep 21 Markets Trade PCM Corporate Finance Other Markets Trade PCM Corporate Finance Trade: Trade & Supply Chain; PCM: Payments & Cash Management Excluding Markets business unit ANZ 27#29NEW ZEALAND DIVISION CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS INCOME NZDm 1,819 1,680 8 1,731 3 1,597 569 508 484 469 1,188 1,220 1,252 1,127 FINANCIAL PERFORMANCE RISK ADJUSTED MARGINS Net Interest Income as a % of average Credit Risk Weighted Assets % 5.08 4.72 1H20 4.44 4.93 2H20 1H21 2H21 NET LOANS & ADVANCES NZDb 125 126 131 135 3 2 2 39 39 40 39 82 84 90 94 1H20 Mar 20 2H20 1H21 2H21 Sep 20 Mar 21 Sep 21 Personal Business Other Personal Housing Business Personal Other ANZ 28#30PROVISION CHARGE & BALANCE CONTINUING OPERATIONS TOTAL PROVISION CHARGE & LOSS RATES $m 1,674 FINANCIAL PERFORMANCE COLLECTIVE PROVISION BALANCE & COVERAGE $m 1,048 1,064 Collective Provision charge / (release): -145 4,285 55 10 4,195 -83 746 -41 -31 760 669 626 395 187 69 -145 3,539 3,435 -678 -76 -491 1H20 2H20 1H21 2H21 Mar 21 FX Volume / mix Change in risk Eco. Fcst. Additional & scenario overlays weights Sep 21 Individual Provision charge Collective Provision charge / (release) IP loss rate (%) Total loss rate² (%) 123 1. 2. 3. Modelled ECL Additional Overlays 1H20 2H20 1H21 2H21 Mar 20 Sep 20 Mar 21 Sep 21 0.20 0.12 0.06 0.02 0.53 0.33 -0.16 -0.02 Collective Provision balance ($m) Collective Provision coverage³ 4,501 5,008 4,285 4,195 1.17% 1.39% 1.25% 1.22% Individual Provision charge as a % of average Gross Loans & Advances Total credit impairment charge / (release) as a % of average Gross Loans & Advances Collective Provision balance as a % of Credit Risk Weighted Assets ANZ 29#31EXPENSES CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS EXPENSE DRIVERS $m BAU costs: 199 (-3%) 8,649 53 8,509 47 -140 933 929 -308 7,716 7,580 In line with guidance of +1% to +2% expense growth in FY21 (FX adjusted) +2% flat 6 FINANCIAL PERFORMANCE 360 8,670 1,289 7,381 FY20 FX FY20 FX adj. Inflation Productivity Annual leave Other Investment FY21 BAU (run the bank)1 Investment Expensed (change the bank)1 1. Prior periods restated to reflect current management classification between BAU and Investment Expensed ANZ 30#32PRODUCTIVITY FY21 RUN THE BANK PRODUCTIVITY EVOLVING CUSTOMER ACQUISITION AND DISTRIBUTION MODELS OPTIMISED CUSTOMER SERVICING AND TRANSACTION PROCESSING MODERNISED PRODUCT MANAGEMENT TECHNOLOGY MODERNISATION PROPERTY AND ENABLEMENT SIMPLIFICATION $308m FY21 INITIATIVES DELIVERED FINANCIAL PERFORMANCE • L Refinement of coverage models across all businesses ~$130m • Investment in digital channels, reduced physical presence • Back-office process automation & simplification ☐ ข ~$50m Enabling digital transactions & customer self-service • Middle office consolidation ~$35m • In-sourcing specialised activities . ~$75m • Network & software contract review & optimisation Infrastructure simplification • Reduced commercial property footprint ~$20m • Operating model enhancements ANZ 31#33INVESTMENT SPEND CONTINUING OPERATIONS INVESTING FOR THE FUTURE INVESTMENT SPEND¹ $m EXPENSED & CAPITALISED¹ $m 1,810 811 1,058 21% 752 663 28% 21% 339 29% 79% 1,474 72% 79% 71% 223 349 1H20 1,171 191 171 341 245 164 Investment Expensed CAPITALISED SOFTWARE 2H20 1H21 2H21 Investment Capitalised 197 $m 226 159 2,893 113 812 2,202 1,856 564 1,421 1,323 4.9 4.7 1,039 960 361 3.9 3.2 2.7 2.7 2.4 FY19 FY20 FY21 Sep 15 Sep 16 Sep 17 Sep 18 Sep 19 Sep 20 Sep 21 Australia R&C and ANZX New Zealand Institutional Technology Infrastructure Enablement, Property & Other Capitalised software balance Avg amortisation period (yrs) 1. Prior periods restated to reflect current management classification between BAU and Investment Expensed ANZ 32#34INVESTMENT SPEND CONTINUING OPERATIONS FY21 INVESTMENT SPEND¹ $m - ALIGNED TO STRATEGIC PRIORITIES Estimated share 1,810 of investment spend in FY22 22% ~30% 1,474 18% 24% ~30% 17% ~35% 54% 47% INVESTING FOR THE FUTURE FY21 INVESTMENT SPEND BY CATEGORY (EXAMPLES) Growth Productivity & Simplification ANZX Sustainability GoBiz 1835i Platforms • Migration to Cloud Digital customer experience Banker experience Customer authentication Property rationalisation Automation Asset Lifecycle Management Application upgrades Capacity & storage Release management Regulatory, Compliance & Risk BS11 (RBNZ Outsourcing) Benchmark Transition ('IBOR') Home & business lending processes Open Banking Cyber security 1. 11% FY20 Asset Lifecycle Management Regulatory, Compliance & Risk 7% FY21 ~5% Productivity & Simplification Growth Prior periods restated to reflect current management classification between BAU and Investment Expensed * This page may contain forward-looking statements or opinions. Please refer to ANZ's Disclaimer and Important Notice with respect to such statements on page 1 ANZ 33#35FOCUS AREAS Home loans Simplification Growth initiatives Disciplined execution FOCUS AREAS Capital & investment allocation Risk adjusted returns ANZ 34#362021 FULL YEAR RESULTS INVESTOR DISCUSSION PACK CORPORATE OVERVIEW AND ENVIRONMENT, SOCIAL & GOVERNANCE (ESG) ANZ#37OUR PURPOSE AND STRATEGY OUR ESG APPROACH SUPPORTS THE EXECUTION OF OUR STRATEGY SHAPE A WORLD WHERE PEOPLE AND COMMUNITIES LIVE THRIVE! STRATEGY To improve the financial wellbeing & sustainability of our customers We will do this by providing excellent services, tools and insights that engage and retain customers and positively change their behaviour Help people save for, buy & own a sustainable, liveable and affordable home Help people start or buy and sustainably grow their business Help companies move goods and capital around the region and sustainably grow their business Propositions customers love; services that meet changing needs Platforms & people Flexible and resilient digital banking platforms Partnerships that unlock value Purpose and values-led people ANZ 36#38THE BANK WE'RE BUILDING PURPOSE-LED TRANSFORMATION WILL DRIVE BETTER OUTCOMES FOR STAKEHOLDERS Better access to capital and talent, driving greater capacity to invest Better customer propositions: 'purposeful', engaging, efficient and 'safe' Better financial outcomes Better acquisition and retention rates, higher share of target customers Customers will have better financial wellbeing, more sustainable practices and generate higher life-time value for shareholders Better financial wellbeing and sustainability outcomes More engaged workforce Better data, risk decisions and pricing Higher customer engagement, greater use of our products and services ANZ 37#39THE BANK WE'RE BUILDING GIVING CUSTOMERS ACCESS TO... THE BANK WE'RE BUILDING Propositions Easy to use services that improve the financial wellbeing and sustainability of customers Platforms More agile and more resilient banking infrastructure platforms provided to ANZ and third parties Partnerships Integrated, data-enabled, Home Owner and Business Owner ecosystems People A diverse team, who listen, learn and adapt to deliver outcomes that address financial and sustainability challenges ...and delivering consistently strong shareholder returns ANZ 38#40THE BANK WE'RE BUILDING DELIVERING IMPROVED LIFETIME VALUE Largely completed Work in progress Yet to really start 'PURPOSE & VALUES DRIVEN' 'SIMPLIFY AND STRENGTHEN' • Build the team • • • • Establish Our Purpose Reinvigorate Our Values Create a more open, less hierarchical organisation Strengthen our delivery and performance culture • • • . Sell non-core businesses Re-shape Institutional Strengthen balance sheet Re-balance the portfolio De-risk the business Drive productivity and capital efficiency • Strengthen our control frameworks . 'DIGITISE' Enhance data capabilities Build cloud capabilities Automate key processes Establish new platforms (BS11, ANZX) • Establish GoBiz • Reshape the workforce • Establish Ways of Working • Build service-based businesses • • 'PROFITABLY GROW' Scale up priority segments Environmental Sustainability • Grow Banking Platforms • Establish partnerships to support target customers • Build and scale new businesses adjacent to the core ANZ 39#41SUSTAINABILITY PERFORMANCE TRENDS FULL YEAR 2021 DISCLOSURE COMMUNITY INVESTMENT¹ Total community investment ($m) MONEYMINDED & SAVER PLUS³ Estimated # of people reached SUSTAINABLE FINANCE $50b TARGET4 Funded and facilitated ($b) 12.9 131.0 136.9 142.2 139.5 139.7 88,308 90,724 9.1 2.3 80,074 0.1 1.4 67,620 61,367 7.6 1.4 4.5 4.6 9.2 7.6 2017 2018 2019 2020 2021 2017 2018 2019 2020 2021 EMPLOYEE ENGAGEMENT² Employee engagement score (%) 2017 2018 2019 2020 2021 Other Social Housing Environmental ENVIRONMENTAL FOOTPRINT TARGET WOMEN IN LEADERSHIP5 Scope 1 & 2 greenhouse gas emissions (k tonnes CO2-e) 86 181 81 171 77 157 72 73 134 111 2017 2018 2019 2020 2021 2017 2018 2019 2020 2021 Representation (%) 35.3 31.1 32.0 32.5 33.4 2017 2018 2019 2020 2021 1. Figure includes forgone revenue (2021 = $106m), being the cost of providing low or fee free accounts to a range of customers such as government benefit recipients, not-for-profit organisations, students and the elderly. International transfer fees were waived for funds sent from Australia and New Zealand to the Pacific to support communities impacted by COVID-19. 2. The 2017 engagement survey was run as a pulse survey sent to 10% of the bank's employees with a 57% response rate. For all other years the employee engagement survey was sent to all staff 3. Includes individuals who have participated in more than one program (for example, people who have participated in MoneyMinded as part of Saver Plus are counted twice as they are included in both the MoneyMinded and Saver Plus totals) 4. 2016 - 2019 figures represent annual contributions towards ANZ's 2020 $15b sustainable solutions target, which had an environmental focus. In FY20, ANZ set a new 2025 $50b target with an expanded focus on environmental sustainability, housing and financial wellbeing. 5. Measures representation at the Senior Manager, Executive and Senior Executive ANZ Levels. Includes all employees regardless of leave status but not contractors (which are included in FTE) 40#42OUR FY21 ESG TARGETS FINANCIAL WELLBEING TARGET PERFORMANCE Support 250,000 customers to build a savings habit, by end 2021 (Australia/New Zealand) Since October 2020 we have supported around 151,600 customers to build a savings habit. This includes: more than 3,000 Saver Plus new participants actively saving using a Progress Saver account; and 148,567 customers who have set savings goals using the 'set a savings goal' feature in the ANZ App Since the introduction of the 'set a savings goal' feature in October 2019, 319,081 customers have set a saving goal 10CE INEQUALITIES Publish Adult Financial Wellbeing Research to inform our product design and financial literacy program delivery, by end 2022 Analysis of survey data has been completed, with key insights focused on improving understanding of socio-economic and behavioural determinants of financial wellbeing in Australia and New Zealand We are on track to launch the survey report by December 2021 PARTNERSHIPS FOR THE GOALS Our ESG targets support 11 of the 17 United Nations Sustainable Development Goals. This year we have achieved or made good progress against 92% of our targets, and did not achieve 8%. See our 2021 ESG Supplement for the complete suite of FY21 ESG targets and details on full year performance (when released). ANZ 41#43OUR FY21 ESG TARGETS ENVIRONMENTAL SUSTAINABILITY TARGET PERFORMANCE Fund & facilitate at least $50 billion by 2025 towards sustainable solutions for our customers • Since October 2019, we have funded and facilitated AU$21.95 billion towards the target, of which AU$12.18 billion is funded and AU$9.77 billion is facilitated • The majority of target transactions provide funding for sustainability-linked lending, renewable energy, green buildings and affordable housing, and facilitate ESG-format bond issuance 1 POTER man D D 7 12 13 10 INOY Encourage & support 100 of our largest emitting business customers to establish, and where appropriate, strengthen existing low carbon transition plans, by end 2021 • We have engaged with 100 of our largest emitting business customers to support them to establish, or strengthen, low carbon transition plans. We will continue our engagement with customers, seeking improvements to their plans and reviewing their biodiversity commitments, as part of our new FY22 ESG target 12 RESPONGE CONSUMPTION AND PRODUCTION со 13 CLIMATE ANZ 42#44OUR FY21 ESG TARGETS HOUSING TARGET PERFORMANCE Fund & facilitate AU$10 billion of investment by 2030 to deliver more affordable, accessible and sustainable homes to buy and rent (Australia/New Zealand) Since October 2020, we have funded and facilitated AU$1.29 billion and NZ$150 million of investment to deliver more affordable, accessible and sustainable homes to buy and rent HOUSTRY MOAZEN AND INFRASTRUCTURE 10 REDUCED MEQUALITIES 11 Support more customers into healthier homes with our Healthy Home Loan Package and Interest-free Insulation Loans - through a 2%¹ increase of funds under management and a 4%¹ increase in customer numbers by 2025 (New Zealand) Since October 2020, we have supported 1,065 households into healthier homes through our Healthy Home Loan Package (36 households) and our Interest-free Insulation Loans (1,029 households) 1. Off a FY21 baseline HOUSTRY NOUTON SUSTAINANE CITIES AND INFRASTRUCTURE ANZ 43#45OUR FY21 ESG TARGETS FAIR AND RESPONSIBLE BANKING TARGET PERFORMANCE Develop & commence implementation of a new Customer Vulnerability Framework to improve the support we provide to customers experiencing vulnerability, by end 2021 (Australia) Implementation of our Customer Vulnerability Framework continues, including implementing inclusive design principles in our product management framework, ensuring our products are accessible, inclusive and do not cause harm; extending the pilot of our independent interpreter service to our Customer Protection team, improving our ability to assist customers from non-English speaking backgrounds; and increased proactive engagement with a range of community stakeholders to ensure our approach is well informed Design & commence implementation of a Human Rights Grievance Mechanism, using the UN Guiding Principles on Business and Human Rights, by end 2021 Final design framework for the Human Rights Grievance Mechanism (GM) has been approved by ERBC and Board EESG Committee. Implementation of the GM has commenced, including governance, embedding into policy and process, training, disclosures and communications The GM will be made public in Q1 FY22 after a final external stakeholder information session. Public reporting will commence in mid to late FY22 POVERTY DECENT WORK AND ECONOMIC GROWTH M ANZ 44#46OUR APPROACH TO CLIMATE CHANGE COMMITTED TO PLAYING OUR PART & SUPPORTING OUR CUSTOMERS IN TRANSITION TO NET-ZERO EMISSIONS BY 2050 • The most important role we can play in enabling a transition to net-zero is to finance our customers' efforts to reduce emissions, while also helping them tap into the significant opportunities as a result of this transition In October, ANZ became the first Australian bank to join the Net-Zero Banking Alliance - reflecting our commitment to align our lending portfolios with the goal of achieving net-zero emissions by 2050 Our updated Climate Change Statement, together with our 2021 Climate-related Financial Disclosures report, will be released prior to our Annual General Meeting (AGM) Help our customers & support transitioning industries . . Funding & facilitating at least $50 billion by 2025 to help our customers improve environmental sustainability, increase access to affordable housing and promote financial wellbeing Working with & supporting our largest emitting customers to build climate change mitigation & adaptation risk into their strategies Identifying opportunities & financing our customers' transition activities via products such as 'Green' and Sustainability Linked Loans Engage constructively & transparently with stakeholders . • Disclosing how we identify, assess and manage climate-related financial risks and opportunities using the Financial Stability Board Task Force on Climate-related Financial Disclosures (TCFD) recommendations Disclosing better metrics so the emissions impact of our financing can be tracked annually, starting with commercial property and power generation Engaging with stakeholders on climate change and increasing transparency on our approach ANZ 45#47OUR RESOURCES PORTFOLIO RESOURCES PORTFOLIO EXPOSURE AT DEFAULT (EAD) $b 20.0 THERMAL COAL MINING EXPOSURE EXPOSURE AT DEFAULT (EAD) $b 2.0 1.7 1.5 0.6 17.3 17.0 1.3 16.2 0.8 0.5 1.0 0.7 15.3 0.8 1.2 1.0 0.9 2.9 0.4 0.7 14.0 14.2 0.5 1.1 0.7 1.5 1.2 0.5 0.8 0.9 0.6 13.0 0.3 1.7 0.4 0.0 1.0 1.2 1.2 0.6 4.9 1.4 1.1 1.2 5.2 5.4 1.0 4.0 4.4 3.5 4.1 3.9 8.6 8.2 8.2 7.8 7.4 7.0 6.7 5.9 Sep-15 Sep-16 Sep-17 Sep-18 Sep-19 Sep-20 Mar-21 Sep-21 Thermal Coal Mining Other Mining Metal Ore Mining Metallurgical Coal Mining Services to mining Oil & Gas Extraction Sep-15 Sep-16 Sep-17 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 • Since 2015 our exposure to thermal coal mining has reduced by ~75% Several diversified mining customers have divested thermal coal interests in recent years, or signalled intention not to invest in expansionary capex ANZ's exposure to thermal coal mining is a small portion of our overall lending (now comprising <0.05% of our Group Exposure at Default) ANZ 46#48OUR ESG RELATED DISCLOSURES ESG Supplement ESG Briefing Climate Change Investor Round Table Human Rights Housing ANZ 2019 ESG Investor briefing Presentation & Investor Discussion Pack 2020 ESG PRESENTATION & ESG REFERENCE PACK ANZ AN CLIMATE CHANGE STATEMENT HOUSING AFFORD REP 2020 CoreLogic 2020 ESG SUPPLEMENT 2021 ESG INVESTOR BRIEFING 2020 CLIMATE-RELATED FINANCIAL DISCLOSURES MODERN SLAVERY STATEMENT ANZ 16 SEPTEMBER 2021 PRESENTATION & REFERENCE PACK ANZ ANZ ANZ JUNE QU RELEASED HOUSING AFFORDABILITY REPORT AN QUARTER 2000 RELEASED JAY 2010 Special COVO Rental Market diter CoreLogic ANZ ANZ Saver Plus Financial Wellbeing MoneyMinded THE ANZ ROY MORGAN FINANCIAL WELLBEING INDICATOR QUARTERLY UPDATE FINANCIAL WELLBEING OVERVIEW 44 607 ANZ ESG information & progress against our ESG targets https://www.anz.com/shareho Ider/centre/reporting/sus tainability/ Annual event to brief investors on ESG matters https://www.anz.com/content /dam/anzcom/sharehold er/ESG-Investor- presentation.pdf Investor update on Climate Change related disclosures Our approach to human rights https://www.anz.com.au/abou t-us/esg- priorities/environmental- sustainability/climate- change/ https://www.anz.com.au/abou t-us/esg-priorities/fair- responsible- banking/human-rights/ ANZ-CoreLogic Housing Affordability Report, the pre-eminent guide to trends & drivers of housing affordability across Australia https://www.anz.com.au/abou t-us/esg- priorities/housing/ Our financial wellbeing programs, including ANZ Roy Morgan financial wellbeing indicator https://www.anz.com.au/abou t-us/esq- priorities/financial- wellbeing/ ANZ 47#492021 FULL YEAR RESULTS INVESTOR DISCUSSION PACK ADDITIONAL INFORMATION - GROUP PERFORMANCE ANZ#50SHAREHOLDER RETURNS 10 YEAR PERFORMANCE EARNINGS PER SHARE1,2 cents 260 260 238 233 219 223 228 203 133 DIVIDEND PER SHARE cents 178 181 164 218 160 160 160 160 145 60 60 142 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 SHARE PRICE Total Shareholder Return (as reported) -7.5% 9.2% 13.1% 0.6% 9.2% -36.9% 70.7% 35.4% 31.5% 5.9% DIVIDEND PAYOUT RATIO % 79 79 74 71 69 69 67 68 30.8 30.9 27.1 27.6 29.6 28.2 28.5 28.2 24.8 17.2 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 niıılılt.xiii.i 47 45 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY17 FY18 FY19 FY20 FY21 71 69 70 65 65 Share price close (last trading day in September of the financial year) 1. Cash Continuing basis 2. As reported Cash Profit Cash Profit (Continuing operations) ANZ 49#51FINANCIAL PERFORMANCE CONTINUING OPERATIONS FY21 CASH PROFIT DRIVERS $m LARGE / NOTABLE ITEMS $m FY201 FY21 Total (after tax) -1,501 -946 Divestments incl. Gain/(Loss) on sale 23 -238 555 193 3,758 -730 -21 3,282 6,198 -839 Customer remediation -279 -221 Litigation settlements -48 Restructuring -115 -92 Asian associate items -66 -347 Asian associate impairments -815 FY20 Large / Income Notable items (ex Markets) after tax Markets income Expenses Provisions Tax & NCI FY21 Accelerated software amortisation Other -138 -111 2H21 CASH PROFIT DRIVERS $m 1. 688 92 -82 173 3,208 LARGE / NOTABLE ITEMS $m 1H21 2H21 2,990 -238 -415 Total (after tax) -817 -129 Divestments incl. Gain/(Loss) on sale -238 Customer remediation -108 -113 Litigation settlements Restructuring -48 -76 -16 Asian associate items -347 1H21 Large / Income Notable items (ex Markets) after tax Markets income Expenses Provisions Tax & NCI 2H21 Comparative numbers have been restated to remove the recurring impact of the new lease accounting standard (AASB 16) adopted on 1 October 2019 as the comparative periods are now presented on a consistent basis to the September 2021 full year ANZ 50#52RISK ADJUSTED PERFORMANCE CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS INSTITUTIONAL¹ NEW ZEALAND² GROUP1,2 AUSTRALIA R&C NET INTEREST INCOME / AVERAGE CREDIT RISK WEIGHTED ASSETS % 5.88 5.99 5.84 5.68 4.22 4.21 4.32 3.95 ITTII 1H20 2H20 1H21 2H21 2.07 1.90 1.97 2.03 5.08 4.93 4.72 4.44 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 AVERAGE CREDIT RISK WEIGHTED ASSETS $b 1. 2. 321 328 316 312 138 139 139 134 119 125 114 113 57 40 57 57 44 57 58 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 Ex Markets business unit Adjusted for Balance Sheet impacts of divestments ANZ 51#53RISK ADJUSTED RETURN CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS GROUP1 AUSTRALIA R&C INSTITUTIONAL NEW ZEALAND¹ PROFIT BEFORE PROVISIONS / AVERAGE TOTAL RISK WEIGHTED ASSETS % 2.38 2.32 2.31 2.25 IIII 3.43 3.34 3.36 3.22 IIII 1.88 1.64 1.48 1.50 3.03 2.91 2.97 2.66 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 AVERAGE TOTAL RISK WEIGHTED ASSETS $b 1. 421 435 422 411 197 185 179 162 163 166 170 162 65 65 55 99 66 69 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 Adjusted for Balance Sheet impacts of divestments ANZ 52#54TOTAL OPERATING INCOME TOTAL INCOME BY DIVISION $b Continuing NET INTEREST INCOME BY DIVISION $b OTHER OPERATING INCOME Continuing ex L/N Continuing $b Continuing ex L/N Continuing Continuing ex L/N 9.4 9.3 8.6 9.2 9.0 9.1 9.1 0.2 0.3 0.3 0.2 0.3 0.3 8.4 1.7 1.5 1.6 1.5 1.7 1.6 1.7 7.2 7.2 7.2 7.2 7.0 7.0 1.6 0.1 6.8 0.1 0.1 6.9 -0.1 0.1 0.1 0.1 2.3 0.1 0.1 0.0 1.4 1.5 1.3 1.5 1.3 1.4 1.3 1.4 1.4 0.1 1.8 2.5 2.8 3.0 2.5 2.8 3.1 2.5 2.4 1.4 0.1 0.1 2.5 1.1 0.0 0.2 2.2 0.2 1.6 1.6 1.5 1.6 1.6 1.6 1.5 1.6 0.1 2.0 1.1 0.1 0.1 1.9 0.1 1.0 0.3 1.1 1.1 0.2 1.2 1.1 4.6 4.4 4.6 0.8 0.6 4.3 4.7 4.5 4.6 4.7 0.5 4.0 3.9 4.0 4.0 4.1 3.9 4.0 4.0 -0.2 -0.7 1.1 1.1 1.1 0.8 0.6 0.5 0.0 -0.5 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 Australia R&C Institutional NZ Other Australia R&C Institutional NZ Other Markets Fee & comm. Other Assoc. profit ANZ 53#55LENDING ASSETS CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS AVERAGE INTEREST EARNING ASSETS $b 5 866 3 8 870 5 2 857 -15 -2 -2 2H20 Australia R&C New Zealand Institutional ex Markets Markets, Treasury, Other 1H21 Australia R&C New Zealand NET LOANS & ADVANCES (EOP) $b Institutional ex Markets Markets, Treasury, Other 2H21 12 630 617 5 4 8 614 -1 -6 -6 -3 Sep-20 Australia R&C New Zealand Institutional ex Markets Markets, Treasury, Other Mar-21 Australia R&C New Zealand Institutional ex Markets Markets, Treasury, Other Sep-21 ANZ 54#56BALANCE SHEET COMPOSITION CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS EXPOSURE AT DEFAULT¹ RISK WEIGHTED ASSETS $b (EOP) $b (EOP) NET LOANS & ADVANCES $b (EOP) CUSTOMER DEPOSITS $b (EOP) 630 594 1,080 429 612 617 414 2% 416 1% 1% 1,010 7% 2% 2% 0% 0% 552 977 1% 1% 3% 16% 15% 15% 19% 19% 20% 512 14% 14% 17% 1% 16% 14% 16% 27% 26% 25% 44% 44% 41% 45% 42% 46% 54% 55% 54% 39% 39% 37% 39% 39% 39% Sep-19 Sep-20 Sep-21 Sep-19 Sep-20 Sep-21 Sep-19 Sep-20 Sep-21 Australia R&C Institutional New Zealand Other 40% 40% 42% 43% 43% 41% Sep-19 Sep-20 Sep-21 1. EAD excludes amounts for 'Securitisation' and 'Other Assets' Basel classes, as per APS330. Data provided is on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral ANZ 55#57EXPENSE MANAGEMENT TOTAL EXPENSES BY DIVISION $b Continuing Continuing ex L/N TOTAL EXPENSES BY CATEGORY $b Continuing FULL TIME EQUIVALENT STAFF 000s Continuing ex L/N Continuing (EOP) 4.8 4.8 39.7 4.6 4.6 4.6 4.6 37.8 4.5 4.5 37.5 1.1 0.7 1.1 37.8 1.1 1.1 0.6 4.5 0.9 4.5 0.6 0.7 4.4 4.3 0.8 4.4 4.2 0.8 0.9 4.3 4.2 11.7 0.5 0.7 0.7 0.6 0.1 0.1 0.7 0.5 0.6 0.1 0.0 0.8 0.9 10.3 10.3 10.7 0.8 0.7 0.7 0.7 0.6 0.7 0.8 1.0 0.6 0.8 0.8 0.8 0.8 0.8 0.8 7.0 7.1 1.3 6.7 6.7 1.3 1.3 0.4 1.2 0.4 0.4 0.4 1.3 0.4 1.2 1.2 1.2 0.4 0.4 0.4 5.4 5.3 5.2 5.3 2.5 2.4 2.4 2.5 2.1 2.4 2.0 2.0 2.0 2.3 2.4 2.4 1.9 1.9 1.9 1.9 14.1 14.1 14.1 14.5 1H20 2H20 1H21 2H21 Australia R&C 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 Mar-20 Sep-20 Institutional NZ Other Personnel Premises Technology Restructuring Other Australia R&C Institutional NZ Mar-21 Sep-21 Pacific TSO & Group Centre ANZ 56#58CUSTOMER REMEDIATION CUSTOMER REMEDIATION CONTINUING OPERATIONS PRE TAX $m 1. 485 119 352 29 86 254 CUMULATIVE CUSTOMER REMEDIATION CONTINUING & DISCONTINUED OPERATIONS POST TAX $m Balance Sheet¹ $886m provisions on Balance Sheet at Sep-21 ($1,003m at Mar-21) 1,814 1,700 1,591 432 1,401 431 430 1,216 428 334 110 100 62 22 67 156 19 42 13 84 166 337 161 32 129 30 56 22 38 18 36 138 92 71 22 657 1,382 1,269 534 180 1,161 127 973 882 93 157 477 112 407 40 35 36 1H18 2H18 1H19 2H19 1H20 2H20 1H21 2H21 1H17 2H17 1H18 2H18 1H19 2H19 1H20 2H20 1H21 2H21 Net Interest Income Other Operating Income Expenses Discontinued (Wealth businesses) Includes provisions for expected refunds to customers, remediation project costs and related customer and regulatory claims, penalties and litigation outcomes Continuing operations ANZ 57#592021 FULL YEAR RESULTS INVESTOR DISCUSSION PACK DIVISIONAL PERFORMANCE ANZ#60AUSTRALIA & NEW ZEALAND AUSTRALIA GROSS NEW HOME LOAN ACCOUNTS - AUS¹ #000 REGISTERED ANZ APP CUSTOMERS #m 179 170 3.8 3.3 119 87 106 2.9 55 - AUS DIGITAL SALES % of total retail sales 40% 30% 49% 92 64 64 FY19 FY20 FY21 Sep 19 Sep 20 Sep 21 FY19 FY20 FY21 1H 2H NEW ZEALAND GROSS NEW HOME LOAN ACCOUNTS - NZ1 KIWISAVER SUPERANNUATION #000 FUM NZDb 82 19.1 74 68 16.4 40 37 30 14.8 37 38 42 FY19 FY20 FY21 1H 2H 26% DIGITAL SALES NZ % of total personal sales 38% 41% Sep 19 Sep 20 Sep 21 FY19 FY20 FY21 1. Includes increases to existing accounts and split loans (fixed and variable components of the same loan) ANZ 59#61AUSTRALIA RETAIL & COMMERCIAL FINANCIAL PERFORMANCE: CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS Balance Sheet Income NLAS¹ ($b) & NIM NII/OOI² Contribution ($m) Expenses / FTE Expenses ($m) Credit Quality / RWAS Total Provision Charge ($m) Profit and Returns Cash Profit ($m) FY20 9,206 FY21 9,295 FY20 3,796 FY21 3,801 FY20 1,647 FY21 (426) FY20 2,634 FY21 4,141 330 339 344 341 843 804 2.65% 2.58% 2.60% 2.61% 4,683 625 4,523 4,627 4,668 582 596 627 1,904 1,892 1,869 1,932 2,196 318 278 1,945 525 526 134 61 -106 1,355 1,279 4,058 3,941 4,031 4,041 -515 -45 -381 Mar-20 Sep-20 Mar-21 Sep-21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 NLAS NIM% NII OOI IP 1H20 2H20 1H21 2H21 CP 1H20 2H20 1H21 2H21 Customer Deposits ($b) Business Contribution ($m) FTE Risk Weighted Assets EOP ($b) Return 235 241 253 213 4,683 4,523 4,627 4,668 1,502 1,398 1,374 1,421 14,061 14,078 14,118 14,480 162 167 163 164 5.78% 5.74% 5.54% 5.60% 3,181 3,125 3,253 3,247 1.67% 1.57% 2.66% 2.39% Mar-20 Sep-20 Mar-21 Sep-21 1H20 2H20 1H21 2H21 Mar-20 Sep-20 Mar-21 Sep-21 Mar-20 Sep-20 Mar-21 Sep-21 1H20 2H20 1H21 2H21 Retail Commercial Revenue/Avg RWA 1. NLAS: Net Loans & Advances 123 2. NII: Net Interest Income; 001: Other Operating Income 3. Cash profit divided by average Risk Weighted Assets Return on Avg RWA³ ANZ 60#62AUSTRALIA RETAIL & COMMERCIAL - RETAIL CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS BALANCE SHEET CONTRIBUTION Sep-21 $b TOTAL RETAIL Income FY21 V FY20 2H21 v 1H21 +3% 0% Income drivers Net Interest Other Operating FY21 V FY20 2H21 v 1H21 +3% +2% -1% +9% 341 57 253 Expenses +2% +5% Profit before provisions +4% -3% NLA drivers Home loans FY21 v FY20 2H21 v 1H21 Commercial & Cash Net Profit after tax +39% -13% CC & PL² +1% -11% -1% -11% 111 Private Bank Net Loans & Advances +1% -1% 284 Customer Deposits +6% +5% 141 Retail Total Customers +78k +39k Deposit drivers Term Deposits Transact/Savings³ FY21 v FY20 2H21 v 1H21 -32% +14% -18% +9% Net Loans & Advances Customer Deposits¹ CASH PROFIT DRIVERS. - RETAIL $m 1,069 Net Interest Income: +115 68 47 13 10 621 Net Interest Income: -37 1,597 -231 -23 -14 31 90 1,389 -57 -235 2H20 Cash Profit (ex L/N) Volume Margins Other Operating Income Expenses Provisions Tax 1H21 Cash Profit (ex L/N) Volume Margins Other Operating Income Expenses Provisions Tax 123 1. 2. 3. Sum of parts in the chart may not add to the total due to rounding Credit Cards & Personal Loans Includes Home Loans offset accounts 2H21 Cash Profit (ex L/N) ANZ 61#63AUSTRALIA RETAIL & COMMERCIAL LOANS & DEPOSITS - RETAIL LENDING COMPOSITION $b DEPOSIT COMPOSITION +5% -1% $b 288 141 279 274 272 282 7 284 6 134 135 117 121 123 23 19 21 10 9 14 15 16 8 33 27 27 28 36 39 269 265 275 281 278 31 29 26 24 20 16 264 45 49 53 57 58 63 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 Home Loans Cards, Personal Loans & Other Savings Term Deposits Offset Transact MARKET SHARE¹ MONTHLY DEPOSIT TREND % 14.6 14.3 14.0 14.5 14.4 13.9 1. 18.1 18.2 18.1 18.2 18.1. 18.4 $b 145 140 135 130 12.5 12.5 12.6 12.5 12.5 12.5 125 120 115 Sep- Mar- Sep- 19 20 20 Mar- 21 Sep- 21 Housing Lending Credit Cards Household Deposits Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Aug-21 Source: APRA Monthly Authorised Deposit-taking Institution Statistics (MADIS) ANZ 62#64AUSTRALIA RETAIL & COMMERCIAL RETAIL HOME LOANS AND CREDIT CARDS TRENDS - HOME LOANS FLOWS GROSS LOANS & ADVANCES¹ ($b) 13 12 9 9 7 7 8 4 7 8 3 1 2 80 8 2 2 2 8 8 7 8 1 28 28 224 24 26 26 26 HOME LOANS GROWTH² % 3-MONTH ANNUALISED 11 6 7 15 10 7 5 7 13 6 0 24 24 23 21 19 16 17 13 25 25 -5 Jun- 19 Sep- Dec- Mar- Jun- Sep- Dec- Mar- 19 19 20 20 20 20 21 Jun- Aug- 21 21 ANZ - APRA System CREDIT CARDS GROWTH² % 3-MONTH ANNUALISED -26 -26 -27 -26 -27 -27 -25 -27 -24 20.0 -26 -28 -30 -33 0.0 -20.0 -1 -40.0 -60.0 2H15 1H16 2H16 1H17 2H17 New Sales 1H18 Net OFI refinance 2H18 1H19 2H19 Redraw & interest 1H20 2H20 1H21 Repay / Other -3 2H21 Jun- 19 Sep- 19 Dec- Mar- Jun- Sep- Dec- Mar- 19 20 20 20 20 21 Jun- Aug- 21 21 - ANZ - APRA System 1. Including Non Performing Loans 2. Source: APRA Monthly Authorised Deposit-taking Institution Statistics (MADIS) ANZ 63#65AUSTRALIA RETAIL & COMMERCIAL - COMMERCIAL & PRIVATE BANK CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS BALANCE SHEET CONTRIBUTION Sep-21 $b 341 TOTAL COMMERCIAL & PB Income FY21 V FY20 2H21 v 1H21 -4% +3% Income drivers Net Interest Other Operating FY21 v FY20 -4% 2H21 v 1H21 0% +4% 0% Expenses -3% +1% NLA drivers² FY21 v FY20 2H21 v 1H21 Profit before provisions -4% +6% PB&A +4% +3% Cash Net Profit after tax +140% -7% BB -1% +1% SBB -2% -2% Net Loans & Advances -1% +1% Commercial & Private Bank Customer Deposits +10% +4% Total Customers +13k +6k Deposit drivers Term Deposits Transact/Savings FY21 V FY20 2H21 v 1H21 -20% +20% -17% +10% 253 284 141 Retail 57 111 Net Loans & Advances Customer Deposits¹ CASH PROFIT DRIVERS - COMMERCIAL & PRIVATE BANK $m 210 Net Interest Income: -25 121 1 13 -146 564 599 -164 Net Interest Income: +47 30 17 0 17 556 -6 -101 2H20 Cash Profit (ex L/N) Volume Margins Other Operating Income Expenses Provisions Tax 1H21 Cash Profit (ex L/N) Volume Margins Other Operating Income Expenses Provisions Tax 1. 2. Sum of parts in the chart may not add to the total due to rounding PB&A: Private Banking & Advice; BB: Business Banking; SBB: Small Business Banking 2H21 Cash Profit (ex L/N) ANZ 64#66AUSTRALIA RETAIL & COMMERCIAL - LOANS & DEPOSITS LENDING COMPOSITION $b +1% 58 5335 58 13 832 58 57 57 12 12 58 3 14 3 14 COMMERCIAL & PRIVATE BANK DEPOSIT COMPOSITION +4% $b 111 107 101 86 87 90 25 28 32 22 14 15 17 12 21 26 25 30 28 26 41 41 42 42 41 42 42 44 46 53 53 57 57 62 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 Small Business Banking Private Bank & Advice Savings Term Deposits Transact Mar-19 Business Banking BUSINESS BANKING $b 41 41 42 42 41 42 24 20 20 21 Mar-19 Sep-19 Net Loans & Advances Mar-20 Customer Deposits SMALL BUSINESS BANKING $b 58 55 50 44 42 41 24 24 14 14 13 12 12 12 Sep-20 Mar-21 Sep-21 Mar-19 Sep-19 Net Loans & Advances Mar-20 Customer Deposits Sep-20 Mar-21 Sep-21 ANZ 65#67AUSTRALIA COMMERCIAL & PRIVATE BANK BOOK COMPOSITION & RISK WEIGHT INTENSITY DIVERSIFIED PORTFOLIO - GEOGRAPHICAL VIEW SEP-21 % OF EXPOSURE AT DEFAULT (EAD)1 8% 11% 15% 27% 14% 26% VIC/TAS NSW/ACT QLD WA SA/NT Other DIVERSIFIED PORTFOLIO - INDUSTRY VIEW SEP-21% OF EXPOSURE AT DEFAULT (EAD) 1. 2. SECURITY PROFILE % OF EXPOSURE AT DEFAULT (EAD)² 6% 14% 7% 73% 5% 14% 5% 6% 5% 13% 75% 77% Sep-19 Sep-20 Sep-21 Fully Secured Partially Secured Unsecured Other RISK WEIGHT INTENSITY $b 65.2% 64.2% 64.3% 63.3% 61.1% 58.8% 25% 28% Comm. Property & Construction Agri., Forestry & Fishing Retail Trade 72 71 72 72 71 71 52 54 54 55 52 52 6% 5% 8% 9% 20% Other Property & Bus. Services Accom. Cafes & Restaurants Health & Community Services Other Industries Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 Total CRWA/EAD EAD Total RWA States based on primary postcode. 'Other' refers to exposures not reported against a specific state. Some postcodes occur across two states Fully Secured on a market value basis. Other includes loans secured by cash or via sovereign backing ANZ 66#68NEW ZEALAND DIVISION FINANCIAL PERFORMANCE: CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS Balance Sheet Income NLAs¹ (NZDb) & NIM NII/OOI² Contribution (NZDm) Expenses / FTE Expenses (NZDm) Credit Quality / RWAS Total Provision Charge (NZDm) Profit and Returns Cash Profit (NZD) 125 126 131 135 FY20 3,277 FY21 3,550 FY20 1,350 FY21 1,391 FY20 342 FY21 -81 2.27% 2.15% 2.32% 2.35% 1,680 266 1,597 242 1,731 241 1,819 245 734 685 665 167 175 657 33 59 FY20 1,140 FY21 1,612 819 793 595 545 134 116 1,414 1,355 1,490 1,574 -6 -57 --11 -18 Mar-20 Sep-20 Mar-21 Sep-21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 -63 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 NLAS NIM% NII ΟΟΙ IP CP Customer Deposits (NZDb) Business Contribution³ (NZDm) FTE Risk Weighted Assets EOP (NZDb) Return 98 102 102 94 1,680 1,597 32 38 45 47 484 508 1,731 1,819 569 6,801 6,679 6,691 7,060 69 71 71 75 4.92% 4.88% 4.56% 4.98% 469 2.31% 2.17% 1.75% 1.56% 44 41 36 34 1,188 1,127 1,220 1,252 18 19 21 21 Mar-20 Sep-20 Mar-21 Sep-21 Mar-20 Sep-20 Mar-21 Sep-21 Mar-20 Sep-20 Mar-21 Sep-21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 Savings Transact Personal Business Other Term Deposit Revenue / Avg RWA Return on Avg RWA4 123 1. NLAS: Net Loans & Advances 2. 3. 4. Cash profit divided by average Risk Weighted Assets NII: Net Interest Income; 001: Other Operating Income During the year ended 30 September 2021, the New Zealand Division was reorganised from Retail and Commercial to Personal and Business to better meet the needs of our customers. Comparative amounts have not been restated as the impact is not considered material ANZ 67#69NEW ZEALAND DIVISION CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS BALANCE SHEET CONTRIBUTION NZ DIVISION FY21 v FY20 2H21 v 1H21 Sep-21 NZDb 135 Income +8% +5% Income drivers Net Interest Other Operating FY21 V FY20 2H21 v 1H21 +11% -4% +6% +2% Expenses +3% +12% 39 102 Profit before provisions +12% +1% 24 Business NLA drivers Home loans Business loans¹ FY21 v FY20 2H21 v 1H21 +10% -2% +4% 0% Cash Net Profit after tax +41% -3% 96 Net Loans & Advances +7% +3% 78 Personal Customer Deposits +4% +1% Deposit drivers Term Deposits Transact/Savings FY21 v FY20 -19% +21% 2H21 v 1H21 -8% +6% Net Loans & Advances Customer Deposits CASH PROFIT DRIVERS - NZ DIVISION NZDm Net Interest Income: +135 43 545 92 8 -1 238 Net Interest Income: +84 60 819 -106 24 4 8 793 -77 -45 2H20 Cash Profit (ex L/N) Volume Margin Other Operating Income Expenses Provisions Tax 1H21 Cash Profit (ex L/N) Volume Margin Other Operating Income Expenses Provisions Tax 1. Business excludes business loans secured by residential properties 2H21 Cash Profit (ex L/N) ANZ 68#70NEW ZEALAND DIVISION BALANCE SHEET HOUSING¹ ANZ PERFORMANCE (NZDb) BUSINESS² ANZ PERFORMANCE (NZDb) AGRI ANZ PERFORMANCE (NZDb) 98.8 95.4 100 87.6 89.5 30 30 25 80 25 20.7 20 17.9 17.6 18.1 20 60 17.2 16.9 16.5 16.1 15 15 40 10 10 20 5 5 0 0 Mar-20 Sep-20 Mar-21 Sep-21 Mar-20 Sep-20 Mar-21 Sep-21 0 RIL Owner Occupied Commercial Property Other lending Mar-20 Dairy Sep-20 Mar-21 Sheep, cattle and grain Sep-21 Other RELATIVE TO SYSTEM GROWTH3 RELATIVE TO SYSTEM GROWTH3 24.8% 23.5% 22.7% 22.5% 30.7% 30.6% 30.5% 30.4% 4.1% 6.8% 6.4% 0.9% 3.5% 3.7% 3.1% 2.4% 3.9% 3.1% Mar-20 Sep-20 Mar-21 Sep-21 System growth ANZ growth Market share 123 1. Housing includes business loans secured by residential properties 2. 3. Business excludes business loans secured by residential properties, 1H20 includes UDC Source: RBNZ, market share at NZ Geography level, 2H21 data as at August 2021 -0.4% -3.8% RELATIVE TO SYSTEM GROWTH3 27.7% 27.2% 26.9% 26.2% 2.3% 1.6% 0.4% -0.6% -1.2% -1.0% -2.0% -2.1% -2.4% -2.4% -6.7% -11.7% Mar-20 Sep-20 Mar-21 Sep-21 Mar-20 Sep-20 Mar-21 Sep-21 ANZ 69#71AUSTRALIA & NEW ZEALAND 90+ DAYS PAST DUE (DPD) CONSUMER PORTFOLIO 1,2,3 % of Total Portfolio Balances 5.0 4.5 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 COMMERCIAL PORTFOLIO4,5 AUSTRALIA COMMERCIAL 90+ Days Past Due¹ as a % of Total Portfolio Balances 5.0 4.5 4.0 3.5 3.0 2.5 2.0 1.5 1.0 Mar- 17 Sep- 17 Mar- 18 Sep- 18 Mar- 19 Sep- 19 Mar- 20 Sep- 20 Mar- 21 Sep- 21 NZ BUSINESS 90+ Days Past Due as a % of Total Portfolio Balances 0.2 0.1 0.0 0.0 Mar- Sep- Mar- Sep- Mar- Sep- Mar- Sep- Mar- Sep- Mar- Sep- Mar- Sep- Mar- Sep- Mar- Sep- Mar- 17 17 18 18 19 19 20 20 21 21 17 17 18 18 19 19 20 20 21 Sep- 21 Australia Home Loans Australia Personal Loans Australia Consumer Cards - NZ Home Loans 1. 2. 3. 4. 5. Includes Non Performing Loans ANZ delinquencies are calculated on a missed payment basis for amortising and Interest Only loans Australia Home Loans 90+ between Mar-20 and Jun-20 excludes eligible Home Loans accounts that had requested COVID-19 assistance but due to delays in processing had not had the loan repayment deferral applied to the account Australia Commercial includes Business Banking and Small Business Banking NZ Business is inclusive of Agri (previously shown as a separate series), and excludes UDC ANZ 70#72INSTITUTIONAL DIGITAL PLATFORMS PROVIDES SCALABLE OPERATING LEVERAGE, CAPITAL LIGHT 100 PAYMENTS¹ Indexed data² +5% 105 RECEIVABLES DATA¹ +24% 130 100 Indexed data +24% 124 NPP AGENCY PAYMENTS¹ Indexed data² +112% 988 +10% 137 +367% 467 PLATFORM CASH MGT ACCOUNTS¹ Indexed data +120% 220 100 +141% 530 FY19 FY20 FY21 Payments made by customers to their suppliers and employees through our digital channels Covers payments initiated via Web & Mobile, direct integration with ANZ or via agency agreements whereby ANZ clears payments on behalf of other banks FY19 FY20 FY21 Used by customers to automatically reconcile incoming payments, allowing them to receive funds and have them ready to use as quickly as possible Improves customer cash flow efficiency, Liquidity and Treasury management 100 FY19 FY20 FY21 A service whereby ANZ clears and settles real-time payments for customers of Appointer banks on their behalf Powering other banks' customers with real-time payments FY19 FY20 FY21 Deposit management for entities holding funds on behalf of their clients Supporting CX in provision of client money accounts to activate services/transactions DIGITAL SELF SERVICE TRADE STP API CALLS INCIDENTS PER MILLION PAYMENTS In Q4, eStatement and International Payments Tracking capability saved customers 6.5k hours of time they would otherwise spend enquiring via email or phone. Also enabled online chat within channel and seamless authentication of online users when they needed to call us Over 99% of Trade payments processed without the need for human intervention Modern integration, delivering real-time event-driven analytics for improved decision-making, and fast payments for improved cash flow efficiency 0.02 incidents per million payments for FY21 (down from 0.04 in FY20), continuing to deliver quality and resilient payment platforms for customers despite growing volumes PLATFORM INITIATIVES ARE ENABLING ADDITIONAL REVENUE OPPORTUNITIES WITHIN ANZ PAYMENTS & CASH MANAGEMENT 1. Indexed to FY19 (at 100) 2. Based on number of payments ANZ 71#73INSTITUTIONAL FINANCIAL PERFORMANCE: CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS Balance Sheet Income NLAS¹ ($b) & NIM Product Composition² ($m) 3,057 199 2,790 -13 1,278 29 2,507 2,448 158 158 829 147 18 786 14 828 857 707 1.81% 1.75% 1.85% 1.86% 811 648 647 1,164 1,508 1,012 930 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 NLAS NIM ex Markets Customer Deposits ($b) Markets TB CF Other Income Contribution ($m) Expenses / FTE Expenses ($m) Credit Quality / RWAs Total Provision Charge ($m) Profit and Returns Cash Profit ($m) 641 272 1,305 982 943 1,207 1,188 1,166 369 618 53 49 15 55 -110 -49 -34 1H20 2H20 1H21 2H21 -55 1H20 2H20 1H21 2H21 1H20 IP 2H20 1H21 CP 2H21 FTE Risk Weighted Assets ($b) Return 3,057 2,790 197 259 240 2,507 223 224 92 1,164 1,498 989 2,448 862 5,350 5,291 5,215 5,332 185 179 170 93 90 90 19 21 20 22 147 1,626 1,559 1,518 1,586 112 114 125 IIII 3.02% 3.11% 207 2.81% 2.86% 187 170 172 1.33% 1.10% 1.10% 0.67% Mar-20 Sep-20 Mar-21 Sep-21 1H20 2H20 1H21 2H21 Mar-20 Sep-20 Mar-21 Sep-21 International NZ Aust & PNG Net Interest Income Mar-20 Sep-20 Mar-21 Sep-21 RWA EOP 1H20 2H20 1H21 2H21 RWA AVG Other Operating Income Revenue/Avg RWA Return on Avg RWA³ 1. NLAS: Net Loans & Advances 2. TB: Transaction Banking; CF: Corporate Finance 3. Cash profit divided by average Risk Weighted Assets ANZ 72#74INSTITUTIONAL INCOME & ASSET COMPOSITION: CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS INSTITUTIONAL INCOME COMPOSITION¹ $m NET LOANS & ADVANCES $b 199 3,057 13 165 151 158 158 147 2,790 129 2,657 23 29 111 2,541 829 19 2,507 18 108 111 114 105 2,448 14 22 786 19 18 14 14 17 49 815 810 26 34 32 28 27 828 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 857 498 Markets Transaction Banking Corporate Finance 644 652 231 EXPOSURE AT DEFAULT 1,2 580 209 460 460 $b 189 187 236 234 529 447 455 449 456 423 200 1,508 176 186 175 186 169 1,164 48 940 1,012 7 930 44 826 41 36 39 6 6 6 7 44 6 274 207 220 226 228 220 1H19 2H19 1H20 Markets Trade PCM CF Other 2H20 1H21 2H21 1. CF: Corporate Finance; Trade: Trade & Supply Chain; PCM: Payments & Cash Management Mar-20 Sep-20 Mar-21 Sep-21 Mar-19 Sep-19 Markets PCM Trade CF 2. EAD excludes amounts for 'Securitisation' and 'Other Assets' Basel classes, as per APS330. Data provided is on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral ANZ 73#75INSTITUTIONAL NIM & RISK ADJUSTED RETURNS: CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS NIM EX MARKETS (NII/AIEA) RISK ADJUSTED NIM EX MARKETS³ bps 185 2 +1bp 3 0 -2 186 -2 bps 247 225 230 222 207 197 203 190 1H21 Funding Mix Interest Deposit Rate impact Margins Asset Margin Earnings on capital 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 + Sub Institutional Aus & PNG debt & FX NIM bps 140 141 123 127 67 40 46 111 41 39 267 239 232 224 151 149 147 136 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 1H20 2H20 1H21 2H21 Lending NIM¹ Deposit NIM² NZ International 1. Lending NIM represents Corporate Finance and Trade & Supply Chain 2. Deposit NIM represents Payments & Cash Management (PCM) 3. Institutional ex-Markets Net Interest Income divided by average Credit Risk Weighted Assets ANZ 74#76INSTITUTIONAL CREDIT RWA: CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS CREDIT RWA (AVG)¹ CREDIT RWA MOVEMENT - FROM MAR 21 (EOP) $b $b 167 159 142 147 148 2 4 142 3 2 0 144 96 104 142 -3 89 91 95 90 19 17 18 18 15 18 33 35 41 42 35 30 1H19 2H19 1H20 2H20 1H21 2H21 Mar-21 FX Volume Risk Migration Derivatives Sep-21 Markets Trade CF Other CREDIT RWA INTENSITY (EOP) CREDIT RWA MOVEMENT - FROM SEP 19 (EOP) $b $b 51.5% 51.2% 51.3% 52.0% 50.8% 48.5% 1. 178 156 157 143 142 144 Mar-19 Sep-19 Credit RWA/EAD (ex Markets) 156 -3 Volumes increased by ~$2b in 2H21 -9 9 144 -9 Mar-20 Sep-20 Mar-21 Sep-21 Sep-19 FX Volume Risk Migration Derivatives Sep-21 CRWA Trade: Trade & Supply Chain; CF: Corporate Finance ANZ 75#77INSTITUTIONAL MARKETS INCOME COMPOSITION: CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS MARKETS INCOME COMPOSITION $m 1,508 131 MARKETS AVG VALUE AT RISK (99% VAR) $m 100 80 Non-traded VaR increased in FY20 with COVID-related volatility 67 60 and then higher HQLA, before flattening in 2H21 1,164 24 468 40 1,012 40 238 21 940 930 -7- 20 24 51 00 8 826 72 256 48 103 402 248 445 40 190 87 35 289 88 241 181 43 139 32 336 60 Product 128 123 26 31 19 8 8 1H19 2H19 1H20 2H20 Non-traded (LHS) Traded (RHS) 437 Foreign Exchange 326 285 274 279 263 Rates -10 1H19 2H19 Foreign Exchange Rates 1H20 2H20 1H21 Credit and Capital Markets Commodities Balance Sheet Derivative val/n adj. Drivers of Franchise Income 88 40 40 82 - 30 21 Traded VaR increased with COVID-related volatility before reducing in 2H21 on lower customer activity 1H21 20 18 10 10 2H21 Customer FX hedging demand, currency volatility, currency bid-offer spreads Customer interest rate and cross-currency hedging demand, Repo demand and spreads, Government issuance volumes 2H21 Credit and Capital Markets Credit: Bond turnover, bid-offer spreads, credit spreads Capital Markets: Customer bond issuance Commodities Customer hedging demand, commodity price spreads ANZ 76#782021 FULL YEAR RESULTS INVESTOR DISCUSSION PACK TREASURY ANZ#79REGULATORY CAPITAL CAPITAL UPDATE • Level 2 CET1 ratio of 12.3% and 18.3% on an Internationally Comparable basis¹, which is well in excess of 'Unquestionably Strong' benchmark² 。 Total credit impacts of +14bps primarily from benefits of negative CRWA migration (reduction in RWA) in Australia Retail & Commercial and NZ Divisions 。 Higher business RWA movement in part driven by IRRBB. This reflects lower embedded gains from maturing capital & replicating portfolio investments and higher interest rates, as well as management actions such as the investment of replicating deposit growth o Completed ~$0.7b of $1.5b announced on-market share buy-back • APRA Level 1 CET1 ratio of 12.0%. Level 1 primarily comprises ANZ BGL (the Parent including offshore branches) but excludes offshore banking subsidiaries³ • Leverage ratio of 5.5% (or 6.1% on an Internationally Comparable basis) Dividend • Final Dividend of 72 cents fully franked, representing 61% DPOR on a 2H21 Cash continuing ex Large / Notable basis in line with ANZ long term sustainable DPOR • The DRP to be neutralised by acquiring these shares on market Regulatory Update • Industry (via ABA) feedback to APRA on their capital reform proposals provided. Final impacts to be determined. Further calibration of the proposals is expected APRA LEVEL 2 COMMON EQUITY TIER 1 RATIO (CET1) % 0.11 0.80 0.01 0.02 12.44 Total impact of +14bps Mar-21 Cash Profit (ex CIC)4 CIC (net of tax) -0.17 -0.06 -0.48 12.34 -0.17 -0.03 -0.13 Net DTA Risk Business Capital Interim Share Large/ Other7 Sep-218 on CIC Migration RWA Deduc Dividend Buy- Notable Movement tions5 Backs6 items 1. Internationally Comparable methodology aligns with APRA's information paper entitled International Capital Comparison Study (13 July 2015). Basel III Internationally Comparable ratios do not include an estimate of the Basel I capital floor 2. Based on APRA information paper "Strengthening banking system resilience - establishing unquestionably strong capital ratios" released in July 2017. 3. Refer to ANZ Basel III APS330 Pillar 3 disclosures 4. Excludes Large / Notable items 5. Mainly comprises the movement in retained earnings in deconsolidated entities, other equity investments and capitalised expenses 6. A total of $709m of the announced $1.5b share buy-back executed (of which $55m settled after 30 September 2021) 7. Other impacts include movements in non-cash earnings, net foreign currency translation, deferred tax asset deduction and movement in reserves 8. On 17 June 2021 a regulatory event occurred on the NZD500m Capital Notes, and consequently can be redeemed subject to regulatory approvals. The impact has been removed from the pro forma CET1 ANZ 78#80REGULATORY CAPITAL APRA LEVEL 1 CET1 RATIO % Level 2: 12.44 0.07 0.84 0.01 0.02 -0.10 -0.08 12.23 Total impact of +10bps Level 2: 12.34 APRA Level 2 vs Level 1 CET1 Ratios bps Level 2 HoH mvmt (10) Level 1 HoH mvmt (22) Level 2 vs Level 1 mvmt 12 -0.52 -0.19 -0.03 12.01 -0.24 Level 1 CET1 ratio decline is larger relative to Level 2 this was primarily driven by impacts from FX movements and other minor items. - Mar-21 Cash Profit (ex CIC (net of Net DTA Risk tax) Business Capital Interim Large on CIC Migration RWA Deduc- Dividend Buy- /Notable Movement tions² Backs³ Items Share Other4 Sep-21 CIC)1 Level 1 RWA Mar-21 Sep-21 $b 375 379 1. Excludes Large / Notable items 2. Mainly comprises the movement in retained earnings in deconsolidated entities and capitalised expenses 3. A total of $709m of the announced $1.5b share buy-back executed (of which $55m settled after 30 September 2021) 4. Other impacts include movements in net imposts, non-cash earnings, net foreign currency translation, deferred tax asset deduction and movement in reserves ANZ 79#81INTERNATIONALLY COMPARABLE¹ REGULATORY CAPITAL POSITION APRA Level 2 CET1 Ratio - 30 September 2021 12.3% Level 2 CET1 Ratio Corporate undrawn EAD and unsecured LGD adjustments Equity Australian ADI unsecured corporate lending LGDs and undrawn CCFs exceed those applied in many jurisdictions 1.8% % Investments & APRA requires 100% deduction from CET1 vs. Basel framework which allows concessional threshold prior to deduction 0.9% DTA 16.7 Mortgages APRA requires use of 20% mortgage LGD floor vs. 10% under Basel framework. Additionally, APRA also requires a higher correlation factor vs 15% under Basel framework 1.5% Specialised Lending APRA requires supervisory slotting approach which results in more conservative risk weights than under Basel framework 11.3 0.9% IRRBB RWA APRA includes in Pillar 1 RWA. This is not required under the Basel framework 0.6% Other Includes impact of deductions from CET1 for capitalised expenses and deferred fee income required by APRA, currency conversion threshold and other retail standardised exposures 0.3% Basel III Internationally Comparable CET1 Ratio Basel III Internationally Comparable Tier 1 Ratio Basel III Internationally Comparable Total Capital Ratio 18.3% Sep-20 20.9% APRA Level 2 26.3% 18.3 18.1 12.4 12.3 Mar-21 H Sep-21 Internationally Comparable¹ 1. Internationally Comparable methodology aligns with APRA's information paper entitled International Capital Comparison Study (13 July 2015). Basel III Internationally Comparable ratios do not include an estimate of the Basel I capital floor ANZ 80#82CET1 AND LEVERAGE IN A GLOBAL CONTEXT CET1 RATIOS1,2 0% 5% 10% 15% 20% 25% SEB • CET1 Regulators globally have provided specific COVID related transitional arrangements, ANZ has utilised public CET1 levels and adjusted for Capital treatment of ECL provisioning where available No adjustments have been made for RWA concessions related to COVID (i.e. mortgage deferrals) Svenska Handelsbanken Swedbank ABN Amro Nordea Danske Bank ANZ Natwest Morgan Stanley Rabobank Credit Agricole Group ING Group OCBC HSBC UniCredit Groupe BPCE Intesa Sanpaolo Barclays OCBC BBVA UOB Rabobank Intesa Sanpaolo DBS Erste Bank Raiffeisen Bank International (RBI) ANZ Credit Suisse UBS Nordea ING Group HSBC Swedbank Credit Agricole Group LEVERAGE RATIOS1,2,3 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% Leverage ANZ compares well on leverage, however international comparisons are more difficult to make given the favourable treatment of derivatives under US GAAP UBS DBS Erste Bank BBVA UOB Standard Chartered TD Credit Suisse Raiffeisen Bank International (RBI) Societe Generale JP Morgan BNP Paribas Commerzbank Deutsche Bank Goldman Sachs BMO Bank of America Wells Fargo RBC Scotia Santander State Street Citibank UniCredit Santander ABN Amro SEB Svenska Handelsbanken Standard Chartered Danske Bank Natwest Groupe BPCE Commerzbank Societe Generale Deutsche Bank BMO Barclays BNP Paribas RBC Scotia TD 1. CET1 and leverage ratios are based on ANZ estimated adjustment for accrued expected future dividends, COVID transitional arrangements for expected credit loss and leverage exposure concessional adjustments where details have been externally disclosed. ANZ ratios are on an Internationally Comparable basis. All data sourced from company reports and ANZ estimates based on last reported half/full year results assuming Basel III capital reforms fully implemented 2. Based on Group 1 banks as identified by the BIS (internationally active banks with Tier 1 capital of more than €3 billion) 3. Includes adjustments for transitional AT1 where applicable. Exclude US banks as leverage ratio exposures are based on US GAAP accounting and therefore incomparable with other jurisdictions which are based on IFRS ANZ 81#83BALANCE SHEET STRUCTURE1 NSFR MOVEMENT Sep-21 % 5.5 123.8 0.6 -2.2 -1.9 Pro forma NSFR is ~119% once RSF benefit associated with TFF and CLF 10 is removed BALANCE SHEET COMPOSITION Sep-21 1.0 123.8 0.8 -3.8 Sep-20 Retail/ Loans Corp/ Operational Deposits CLF and TFF 11 Capital & LT Debt³ Hybrids FI/Bank Other⁹ Sep-21 & Repo NSFR COMPOSITION Sep-21 $b Liquid and Other Assets 35% Short Term Wholesale Debt & Other Funding² 23% FI Lending 4% Non-FI Lending 21% Corporate, PSE & Operational Deposits 25% 573 Wholesale Funding³ & Other Non-Financial Corporates Retail/SME Capital Available Stable Funding 463 Liquids and Other Assets5 Other Loans6 Residential Mortgages7,8 <35% Required Stable Funding Retail & SME Deposits 33% Mortgages 40% Long Term Wholesale Debt³ 10% Capital Incl. Hybrids & T2 Assets 9% Funding 1. NSFR Required Stable Funding (RSF) and Available Stable Funding (ASF) categories and all figures shown are on a Level 2 basis per APRA prudential standard APS210 2. Includes FI/Bank deposits, Repo funding and other short dated liabilities 3. Excludes drawn TFF of $8b for FY21 4. 'Other' includes Sovereign, and non-operational FI Deposits 5. 'Other Assets' include Off Balance Sheet, Derivatives, Fixed Assets and Other Assets 6. All lending >35% Risk weight 7. Includes NSFR impact of self-securitised assets backing the Committed Liquidity Facility (CLF) 8. <35% Risk weighting as per APRA Prudential Standard 112 Capital Adequacy: Standardised Approach to Credit Risk 9. Net of other ASF and other RSF, and Liquids 10. CLF is $10.7b as at 30 September 2021. Consistent with APRA's requirement, ANZ's CLF will decrease to zero through equal reductions on 1 January, 30 April, 31 August and 31 December 2022 11. Reduction in assets (supporting the CLF and TFF) that receive concessional 10% RSF. Includes drawn TFF of $8b for FY21 ANZ 82#84LIQUIDITY COVERAGE RATIO (LCR) SUMMARY¹ MOVEMENT IN AVERAGE LCR SURPLUS³ $b FY20 Avg LCR 139% 60 FY20 LCR Surplus -22 34 FY21 Avg LCR 137% -3 61 -5 -2 -1 CLF4 Liquid Assets Retail/SME Corp/FI/ PSE Wholesale Funding Other5 FY21 LCR Surplus LCR COMPOSITION (AVERAGE) FY21 $b 226 Internal RMBS Other ALA2 HQLA2 HQLA1 165 Wholesale funding Customer deposits & other³ Liquid Assets Net Cash Outflow 1. All figures shown on a Level 2 basis as per APRA Prudential Standard APS210 2. Comprised of assets qualifying as collateral for the Committed Liquidity Facility (CLF), excluding internal RMBS, up to approved facility limit; and any assets contained in the RBNZ's liquidity policy - Annex: Liquidity Assets - Prudential Supervision Department Document BS13A 3. LCR surplus excludes surplus liquids considered non-transferrable across the Group. At 30 September 2021, this included $14b of surplus liquids held in NZ. 4. RBA CLF decreased by $25.0b from 1 January 2021 to $10.7b. Consistent with APRA's requirement, ANZ's CLF will decrease to zero through equal reductions on 1 January, 30 April, 31 August and 31 December 2022. 5. 'Other' includes off-balance sheet and cash inflows ANZ 83#85TERM WHOLESALE FUNDING PORTFOLIO¹ ISSUANCE $b 19 32 22 22 222 22 24 24 25 FY15 FY16 FY17 FY18 FY19 PORTFOLIO 1% 19% 1% 16% 50% FY20 Senior Unsecured Unsecured issuance has decreased from 78% in FY18 13% Senior Unsecured Covered Bonds Tier 2 RMBS TFF NZ FLP / TLF 17 17 FY21 MATURITIES 21 FY22 30 27 FY23 FY24 Covered Bonds Tier 2 RMBS TFF NZ FLP / TLF PORTFOLIO BY CURRENCY 3% 23% 25% 49% 11 8 8 3 FY25 FY26 FY27 FY28+ Domestic portfolio has increased from 33% in FY18 • Domestic (AUD, NZD) North America (USD, CAD) UK & Europe (£, €, CHF, NOK) Asia (JPY, HKD, SGD, CNY) • • ANZ's term funding requirements depend on market conditions, balance sheet needs and exchange rates, amongst other factors ANZ deposit growth outpaced lending growth in FY21 ANZ's cumulative CLF reduction ($10.7b) and TFF maturities ($20b) over next 3 years is very manageable Subject to customer balance sheet movement, ANZ may have modest senior debt term funding requirements in FY22 1. All figures based on historical FX and exclude AT1. Includes transactions with an original call or maturity date greater than 12 months as at the respective reporting date. Tier 2 maturity profile is based on the next callable date ANZ 84#86ANZ'S TIER 2 CAPITAL PROFILE¹ ANZ'S TIER 2 CAPITAL REQUIREMENT TO PROGRESSIVELY INCREASE TO MEET TLAC REQUIREMENT • ANZ BGL issued $11.4b since July-2019 across AUD, EUR, GBP, and USD FY22 T2 issuance expected to be ~ $4b Remaining required Tier 2 capital net increase of ~$4b to ~$21b by January- 2024 (Based on 5% of current RWAs²) Planned issuance in multiple currencies in both callable and bullet format Increased T2 issuance expected to be offset by reduction in other senior unsecured funding In addition to ANZ BGL T2 TLAC needs, ANZ NZ has modest T2 requirements of 2% of ANZ NZ RWA by 2028. ANZ NZ issued an inaugural NZD $600m T2 under these rules in September-2021 Well managed amortisation profile provides flexibility regarding issuance tenor FUNDING PROFILE TIER 2 CAPITAL Notional amount By Format 73% By Currency 2% 6% 3% 27% 7% Bullet Callable 18% USD AUD Domestic 45% EUR AUD Offshore GBP SGD 19% JPY CAPITAL AMORTISATION PROFILE³ Notional amount, $m 3,437 2,937 674 131 FY22 FY23 FY24 5,637 $m 2,849 1,368 824 FY25 FY26 225 FY27 0 нн FY28 FY31+ 2,444 3,893 3,811 2,849 225 0 нн FY22 FY23 FY24 FY25 FY26 FY27 FY28 FY31+ Bullet Amortisation Callable Scheduled Bullet and Call Date Profile 1. Profile is AUD equivalent based on historical FX, excluding Perpetual Floating rate notes issued 30 October 1986 (which loses Basel III transitional relief in 2021) and ANZ NZ $600m floating rate notes issued September 2021 Comprises Tier 2 capital in the form of Capital Securities only (i.e. does not include other Tier 2 capital such as eligible General reserve for impairment of financial assets) 2. Current RWAS $416b as at 30 September 2021 3. Amortisation profile is modelled based on scheduled first call date for callable structures and in line with APRA's amortisation requirements for bullet structures ANZ 85#87IMPACTS OF RATE MOVEMENTS CAPITAL & REPLICATING DEPOSITS PORTFOLIO (AUSTRALIA) % 10 PORTFOLIO EARNINGS RATE (HISTORICAL) 2.2 2.1 2.0 1.9 1.8 1.7 1.6 1.5 1.4 Portfolio Earnings Rate is a combination of term swap rates (hedged component) and 3mth BBSW (unhedged) Since 1 October 2021, 5 year AUD Swap Rate has increased further CAPITAL² & REPLICATING DEPOSITS PORTFOLIO FY19 Ave: 2.08% 1H19 Ave: 2.21% 2H19 Ave: 1.95% FY20 Ave: 1.40% 1H20 Ave: 1.64% 2H20 Ave: 1.20% FY21 Ave: 0.88% 1H21 Ave: 0.92% 2H21 Ave: 0.85% 1.3 1.2 1.1 1.0 0.9 0.8 0.7 0.6 AUST NZ APEA Volume ($A) ~94b ~35b ~9b Volume Change (YoY) ~16b Target Duration increase Rolling 3 to 5 years ~6b increase ~1b decrease Various Proportion Hedged ~63% ~90% Various 0.5 0.4 5 Year AUD Swap Rate increased ~50bps over FY21 • 0.3 0.2 0.1 • 0.0 The 5 Year AUD Swap Rate increased ~50bps over FY21, providing more attractive hedging (i.e. investment) opportunities Since 1 October 2021, 5 year spot AUD Swap Rate has increased further Mar May Jul Sep Nov Jan Mar May Jul Sep Nov Jan Mar May Jul Sep. 19 19 19 19 19 20 20 20 20 20 20 21 21 21 21 21 3mth BBSW (Monthly Avg) - Portfolio Earnings Rate 5 Year AUD Swap Rate¹ 1. Proxy for hedged investment rate 2. Includes other Non-Interest Bearing Assets & Liabilities ANZ 86#88CAPITAL FRAMEWORK CURRENT REGULATORY PROPOSALS AND RECENT REVISED IMPLEMENTATION DATES¹ First half CY2021 Second half CY2021 CY2022 Implementation Date RBNZ Capital Framework Transition Leverage Ratio Consultation Finalise Standardised Approach to Credit Risk Consultation Finalise Internal Ratings-based Approach to Credit Risk Consultation Finalise Operational Risk Fundamental Review of the Trading Book (incl. Counterparty Credit Risk) Interest Rate Risk in the Banking Book Finalise Loss Absorbing Capacity (LAC)² Capital Treatment for Investments in Subsidiaries (Level 1) Finalise Associations with Related Entities Consultation Transition 1. Timeline is based on calendar year and is largely based on APRA's 2021 Policy Priorities: Interim Update (published September 2021) 2. Only in relation to the 3% of RWA increase in Total Capital requirements announced in July 2019 2028 2023 2023 2023 2023 2025 (2023 Finalisation) Finalise 2024 2024 2022 2022 ANZ 87#892021 FULL YEAR RESULTS INVESTOR DISCUSSION PACK RISK MANAGEMENT ANZ#90RISK MANAGEMENT LONG RUN PROVISIONS & LOSS RATES TOTAL CREDIT IMPAIRMENT CHARGE $m 1,800 1,500 1,200 900 600 300 0 -300 -600 -900 TTTTTHT 1H08 2H08 1H09 2H09 1H10 2H10 1H11 2H11 1H12 2H12 Consumer IP Commercial IP Institutional IP CP Charge (Release) 1H13 2H13 1H14 2H14 1H15 2H15 1H16 2H16 1H17 2H17 1H18 2H18 1H19 2H19 1H20 2H20 1H21 2H21 ANZ HISTORICAL LOSS RATES¹ (basis points) 250 200 150 100 New Zealand 0.25 0.26 0.26 0.22 0.21 LONG RUN LOSS RATE (INTERNAL EXPECTED LOSS²) (%) Division Mar-16 Sep-16 Mar-17 Sep-17 Mar-18 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 Aus. R&C 0.35 0.33 0.33 0.33 0.31 0.29 0.29 0.29 0.28 0.27 0.24 0.22 0.19 0.19 0.18 0.19 0.16 0.15 0.13 0.32 0.27 50 Asia Retail 1.51 2.75 0 0 Insti- 0.37 0.36 0.35 0.30 0.27 0.25 0.25 0.30 0.25 0.25 tutional Pacific 1.47 1.79 1.60 1.69 1.95 1.78 1.60 1.40 1.30 1.46 1.74 2.15 Subtotal 0.34 0.33 0.33 0.30 0.30 0.27 0.27 0.26 0.26 0.26 0.23 0.22 1.50 1.51 0 0 Sep- 90 Sep- 93 Sep- Sep- Sep- Sep- Sep- Sep- 96 99 02 05 08 11 Sep- 14 Sep- 17 Sep-Sep- 20 21 Total 0.37 0.35 0.35 0.32 0.30 0.27 0.27 0.26 0 0.26 0 0 0 0.26 0.23 0.22 IP Loss Rate Median Annual IP Loss Rate (excl. current period) 1. IP Charge as a % of average Gross Loans and Advances (GLA) 2. IEL: Internal Expected Loss (IEL) is an internal estimate of the average annualised loss likely to be incurred through a credit cycle ANZ 89#91RISK MANAGEMENT INDIVIDUAL PROVISION CHARGE INDIVIDUAL PROVISION CHARGE $m 1,047 INDIVIDUAL PROVISION CHARGE BY DIVISION $m 1,047 82 892 787 554 892 81 826 922 626 430 398 343 380 787 435 86 395 626 339 554 969 210 812 807 187 79 592 61 398 612 594 500 69 55 272 43 61 430 343 380 3 395 532 31 495 376 28 15 5 266 34 35 7 40 49 35 62 229 153 136 116 122 158 175 93 93 79 103 469 187 429 430 453 337 375 350 355 318 55 278 -259 -274 -335 -298 -245 69 -274 -280 -268 -300 -394 -373 -352 134 15-3 61 -33 -10 -52 1H16 2H16 1H17 2H17 1H18 2H18 1H19 2H19 1H20 2H20 1H21 2H21 New Increased Writebacks & Recoveries 1H16 2H16 1H17 2H17 1H18 2H18 1H19 2H19 1H20 Pacific Other Australia R&C New Zealand Institutional 2H20 1H21 2H21 Ratios 1H16 2H16 1H17 2H17 1H18 2H18 1H19 2H19 1H20 2H20 1H21 2H21 IP loss rate (bps)¹ 31 36 27 19 15 12 12 13 20 12 6 2 Total loss rate (bps) 1 32 36 25 16 14 9 13 13 53 33 -16 -2 IP balance / Gross Impaired Assets 43% 41% 43% 48% 50% 43% 42% 40% 42% 36% 33% 35% 1. Annualised loss rate as a % of Gross Loans and Advances (GLA) ANZ 90#92RISK MANAGEMENT COLLECTIVE PROVISION (CP) BALANCE & CHARGE CP CHARGE CP BALANCE BY CATEGORY $m $m CP charge 1H19 2H19 1H20 2H20 1H21 2H21 13 4 1,048 669 -678 -145 1.39% 1.25% 1.22% 1.17% 0.98% 0.94% Volume/Mix -28 -51 0 46 -199 -83 Change in Risk -40 19 17 44 -112 -41 Economic forecast & scenario weights 99 31 1,124 -106 -417 -31 Additional overlays -18 5 -93 685 50 10 5,008 4,501 11 696 4,285 4,195 746 760 3,378 3,376 104 MOVEMENT IN CP BALANCE $m 1. 5,008 10 BY DIVISION Collective Provision Charge: -823 3,378 3,272 18 4,195 -621 -159 -61 4,490 4,312 3,539 3,435 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 Sep-20 FX Australia R&C Institutional New Zealand Other Sep-21 Modelled ECL Additional overlays - CP Coverage¹ CP as a % of Credit Risk Weighted Assets (CRWA) ANZ 91#93RISK MANAGEMENT COLLECTIVE PROVISION (CP) BALANCE CP BALANCE BY DIVISION CP BALANCE BY PORTFOLIO $b Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 $b Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 Corporate 1.59 1.62 2.22 2.30 2.13 2.09 Australia R&C 1.83 1.80 2.32 2.85 2.33 2.23 Specialised 0.18 0.19 0.29 0.32 0.28 0.27 Institutional 1.13 1.17 1.59 1.51 1.36 1.35 Residential Mortgage 0.49 0.52 0.81 1.06 0.78 0.79 New Zealand 0.37 0.37 0.54 0.57 0.51 0.53 Retail (ex Mortgages) 1.05 0.97 1.10 1.25 1.04 0.96 Pacific 0.04 0.04 0.05 0.08 0.08 0.10 Sovereign / Banks 0.07 0.08 0.08 0.08 0.06 0.09 PROVISION BALANCE BY STAGE $b 30 Sep 20 31 Mar 21 30 Sep 21 2.70 3.0 2.5 2.0 1.82 1.5 1.0 0.5 0.0 sha Stage 1 Stage 2 Stage 3 Stage 3 3.0 3.0 2.5 2.29 2.5 2.21 2.0 2.0 1.56 1.55 1.38 1.38 1.5 1.24 1.24 1.5 1.12 1.12 1.0 1.0 0.5 0.5 0.0 0.0 (IP/CP) Stage 1 Stage 2 Stage 3 Stage 3 (IP/CP) Stage 1 Stage 2 Stage 3 Stage 3 (IP/CP) % of Total 31% 46% 23% % of Total 31% 45% 24% % of Total 32% 45% 23% Pacific / Other New Zealand Institutional Australia R&C IP CP ANZ 92#94RISK MANAGEMENT PORTFOLIO COMPOSITION AND COVERAGE RATIOS PORTFOLIO COMPOSITION Sovereign Bank Corporate Resi. Mortgage Retail (ex Mortgages) Other Gross loans and advances Credit RWA Exposure at Default¹ $634b 2% 2% 32% 58% $1,080b $342b 3% 3% 53% 32% 4% 3% 7% 1% Sep-21 % 1% Sep-21 Coverage ratios % CP coverage Total coverage² 0.66 0.77 1. 2. 1.22 1.43 23% 3% Exposure at Default¹ (ex Sovereign & Bank) Expected credit loss (Collective Provision balance) $794b 31% 43% 38% $4b 1% 1% 55% 19% 52% 23% 4% 6% 1% Sep-21 Sep-21 Sep-21 % 0.39 0.45 % 0.52 0.61 EAD excludes amounts for 'Securitisation' and 'Other Assets' Basel classes, as per APS330. Data provided is on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral Individual Provision balance and Collective Provision balance ANZ 93#95EXPECTED CREDIT LOSS ECONOMIC SCENARIOS - MODELLED OUTCOMES (COLLECTIVE PROVISION BALANCE SCENARIOS)¹ SEPTEMBER 2021 $m 4,195 Additional 760 overlays 5.2% Weightings to scenarios to determine CP balance 41.3% 47.7% 4,337 ECONOMIC SCENARIOS BASE CASE² 5.8% 5,358 30 September 2021 CY2020A CY2021 CY2022 AUSTRALIA GDP change³ -2.4% 3.4% 3.8% Unemployment rate4 6.5% 5.3% 4.3% Resi. property price change³ 1.9% 20.5% 6.7% 2,337 1,774 Modelled ECL 3,435 NEW ZEALAND GDP change³ -3.0% 4.3% 4.3% Unemployment rate4 4.6% 4.1% 3.9% Resi. property price change³ 15.6% 22.4% 0.4% CP balance (ECL) 100% upside 100% base case 100% downside 100% severe 1. Illustration of the impact on ANZ's modelled ECL. The Upside, Downside and Severe Scenarios are fixed economic scenarios which do not move with changes to the Base Case forecast 2. Subset of a range of economic indicators shown. Economic forecasts also undertaken for international markets CY2020A, CY2021 & CY2022: 12 months to December Year on Year change 1234 3. 4. Annual average: 12 months to December ANZ 94#96RISK MANAGEMENT IMPAIRED ASSETS CONTROL LIST Index Sep-16 = 100 150 NEW IMPAIRED ASSETS BY DIVISION $m 2,000 1,784 1,844 1,787 1,570 1,425 1,500 1,145 100 1,117 1,219 1,121 963 890 1,000 611 50 500 0 0 Sep- 16 1H16 2H16 1H17 2H17 1H18 2H18 1H19 2H19 1H20 2H20 1H21 2H21 Sep- 17 Sep- 18 Sep- 19 Sep- 20 Sep- 21 - Control List by Limits - Control List by No. of Groups Australia R&C New Zealand Institutional Pacific / Other GROSS IMPAIRED ASSETS BY DIVISION GROSS IMPAIRED ASSETS BY EXPOSURE SIZE $m $m 4,000 0.51% 0.55% 0.51% 0.41% 0.34% 0.35% 0.35% 0.33% 0.39% 0.40% 0.40% 0.31% 4,000 3,173 3,173 3,000 2,883 2,940 2,883 2,940 2,599 3,000 2,384 2,459 2,473 2,384 2,599 2,459 2,473 2,034 2,139 2,128 2,029 1,965 2,034 2,139 2,128 2,029 2,000 1,965 2,000 1,000 1,000 0 Mar-16 Sep-16 Mar-17 Sep-17 Mar-18 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 Australia R&C New Zealand Institutional Pacific/Other % of GLA 0 Mar-16 Sep-16 Mar-17 Sep-17 Mar-18 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 < 10m 10m to 100m > 100m ANZ 95#97RISK MANAGEMENT RISK WEIGHTED ASSET AND EXPOSURE AT DEFAULT DIVISIONAL VIEW - TOTAL RISK WEIGHTED ASSETS $b 449 429 417 48 416 408 396 48 47 15 48 48 47 38 22 12 13 19 25 25 178 156 157 144 142 144 8 7 53 57 CREDIT RWA DRIVERS $b 360.0 0.9 -6.6 3.2 -10.7 342.5 -4.3 Sep-20 FX Volume / Mix Risk Model / Method. CVA (incl. Hedges) Sep-21 EAD BY DIVISION1 CO 8 N $b 7. 7 1,075 1,080 62 968 977 18 1,010 1,045 62 56 57 59 16 13 148 27 58 79 137 140 149 141 137 141 138 138 139 136 133 529 455 449 456 423 447 387 380 380 392 399 396 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 Aus. R&C CRWA NZ CRWA Other CRWA Instit. CRWA Mkt. & IRRBB RWA Op-RWA Mar-19 Sep-19 Mar-20 Australia R&C Institutional Sep-20 Mar-21 Sep-21 New Zealand Other² 1. 2. EAD excludes amounts for 'Securitisation' and 'Other Assets' Basel classes, as per APS330. Data provided is on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral Driven by increased exposure to the RBA via higher ESA (exchange settlement account) balance ANZ 96#98RISK WEIGHTED ASSETS & EXPOSURE AT DEFAULT EAD COMPOSITION1 EAD COMPOSITION $b EAD & CRWA MOVEMENT $b (Sep-21 movement vs Mar-21) FX adjusted Increased exposure to the RBA via higher ESA (exchange settlement account) balance 1,075 1% 1,045 1,080 1% 5% 1,010 1% 4% 968 977 1% 4% 4% 5% 1% 1% 5% 4% 5% 6% 5% 4% 4% 21.9 2.3 3.5 0.2 -0.8 -1.0 -0.4 -0.4 -2.8 -6.0 27% 30% 27% Aus. R&C HL Aus. R&C Non HL NZ Institutional Other 28% 28% 30% CRWA Volume / Mix EAD growth CREDIT RWA / EAD BY PORTFOLIO² 26% 25% % 24% 23% 21% 21% 60 60 60 59 57 56 53 56 53 54 56 56 55 36 37 36 36 33 32 39% 38% 35% 39% 39% 38% 27 28 28 28 27 27 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 Residential Mortgage Corporate Sovereign & Bank Specialised Lending Retail (ex Mortgages) Other 11 11 10 9 Mar-19 Sep-19 Mar-20 Sep-20 7 Mar-21 7 Sep-21 Retail (ex Mortgages) Residential Mortgage Sovereigns & Banks Total Group Corporate & Specialised 1. EAD excludes Securitisation and Other assets, whereas CRWA is inclusive of these asset classes, as per APS 330. EAD data provided is on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral ANZ 97 2. Total Group ratio for Sept 21 is inclusive of increased exposure to the RBA via higher exchange settlement account balances#99RISK MANAGEMENT TOTAL PORTFOLIO COMPOSITION EXPOSURE AT DEFAULT (EAD) DISTRIBUTION TOTAL GROUP EAD (Sep-21) = = $1,080b1 1.2% 1.8% 1.3% 4.0% 1.2% 2.1% 0.8% 1.5% 7.3% 3.1% 4.0% 6.2% 25.3% Category % of Group EAD % of Impaired Assets to EAD Impaired Assets Balance³ Consumer Lending Sep-20² Mar-21 41.3% 41.1% Sep-21 Sep-202 Mar-21 Sep-21 Sep-21 40.1% 0.2% 0.1% 0.1% $447m Finance, Investment & Insurance Property Services 20.2% 23.1% 25.3% 0.0% 0.0% 0.0% $55m 6.6% 6.2% 6.2% 0.2% 0.2% 0.1% $97m Manufacturing 4.6% 3.9% 4.0% 0.2% 0.2% 0.1% $45m Agriculture, Forestry, Fishing 3.3% 3.2% 3.1% 1.7% 1.0% 0.6% $198m Government & Official Institutions 8.2% 8.2% 7.3% 0.0% 0.0% 0.0% $0m Wholesale trade 2.3% 2.1% 2.1% 0.3% 1.5% 1.3% $293m 40.1% Retail Trade 1.7% 1.5% 1.5% 1.8% 1.7% 0.7% $109m Transport & Storage 2.1% 1.9% 1.8% 0.5% 1.8% 1.9% $361m Business Services 1.3% 1.2% 1.2% 0.8% 0.8% 0.4% $59m Resources (Mining) 1.7% 1.3% 1.2% 0.1% 0.2% 0.1% $17m Electricity, Gas & Water Supply 1.4% 1.4% 1.3% 0.1% 0.1% 0.1% $9m Construction 0.9% 0.9% 0.8% 1.0% 0.9% 0.9% $77m Other 4.4% 4.1% 4.0% 0.4% 0.4% 0.5% $198m Total 100% 100% 100% $1,965m Total Group EAD¹ $1,010b $1,045b $1,080b 123 1. EAD excludes amounts for 'Securitisation' and 'Other Assets' Basel classes, as per APS330. Data provided is on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral The industry split has been revised for September 2020 comparatives to align to APS330 Pillar 3 disclosure Excludes unsecured retail products which are 90+ days past due and treated as Impaired for APS330 reporting 2. 3. ANZ 98#100RISK MANAGEMENT SEGMENTS OF INTEREST COMMERCIAL PROPERTY OUTSTANDINGS BY REGION COMMERCIAL PROPERTY OUTSTANDINGS BY SECTOR $b % 7.6% 6.9% 6.9% 7.0% 7.3% 7.4% 46.5 47.1 46.8 45.2 42.4 42.9 2.4 2.1 2.2 2.1 2.8 2.8 10.9 10.9 11.4 10.4 10.7 10.5 6% 6% 9% 8% 7% 7% 3% 4% 2% 2% 2% 2% 21% 21% 20% 18% 18% 18% 27% 28% 28% 29% 27% 29% 32.7 34.1 32.7 33.7 14% 15% 16% 17% 18% 19% 28.9 29.6 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 % of Group GLA (RHS) Australia New Zealand Sep-21 International 27% 26% 26% 27% 27% 25% Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 Retail Industrial Offices Residential Tourism Other Growth in commercial lending activity was in line with the overall ANZ book with Property continuing to account for 7.3% of the Group's GLA. The increase in Australian volumes was driven by higher lending to the Industrial (driven by strong M&A activity) and Office (Premium / A-grade assets with strong lease covenants) sectors Increase in NZ outstandings was a result of exchange rate movements The APEA portfolio continued to remain stable with exposure predominantly to large, well rated names in Singapore and HK Composition of the Commercial Property book remained relatively stable with an increase in Industrial and Office volumes offsetting a decline in the Retail sector which is still recovering from the effects of COVID-19 ANZ 99#101RISK MANAGEMENT EXPOSURE TO SOME INDUSTRIES MORE IMPACTED BY DOWNGRADES DURING THE COVID-19 PANDEMIC1,2 TOTAL GROUP EAD RETAIL TRADE ACCOMMODATION, CAFES & RESTAURANTS All exposures on an EAD basis in $b $b $b 10.2 9.0 8.1 8.2 12.7 4% 12.7 12.5 12.8 5% 5% 6% $1,080b (Sep-21) 17% 16% 50% 15% 14% 53% 53% 54% 29% 31% 32% 35% 50% 49% 47% 49% 47% 45% 47% 46% Mar-20 Sep-20 Mar-21 Sep-21 Mar-20 Sep-20 Mar-21 Sep-21 1,043 37 Personal & Household Goods Retailing Motor Vehicle Retailing & Services Clubs (Hospitality) Cafes & Restaurants Pubs, Taverns & Bars Accommodation 1. 2. TRANSPORT & STORAGE EDUCATION, CULTURAL & RECREATION $b $b 7.4 13.0 6.6 6.6 6% 11.3 19% 6.3 6% 10.1 9.4 22% 19% 21% 40% 7% 33% 7% High risk industries 44% 32% 34% 41% 44% 40% Balance of total ANZ portfolio 18% 29% 32% 28% 37% 36% 37% 39% 35% 32% 29% 31% Mar-20 Sep-20 Mar-21 Sep-21 Mar-20 Sep-20 Mar-21 Sep-21 Other Services to Transport Water transport & Services Services to Air Transport Other Sport & Recreation Education Air and Space Transport EAD excludes amounts for 'Securitisation' and 'Other Assets' Basel classes, as per APS330. Data provided is on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral Exposure represents a subset of sectors within the respective ANZSIC industry group ANZ 100#102RISK MANAGEMENT ANZ INSTITUTIONAL PORTFOLIO INSTITUTIONAL PORTFOLIO SIZE & TENOR BY MARKET OF INCORPORATION (EAD SEP-211) $b 450 ANZ INSTITUTIONAL INDUSTRY COMPOSITION EAD (Sep-21): A$456b¹ 400 350 50% 300 250 200 36% 15% 29% 3% 3% 4% 8% 11% 17% 11% Finance Government Administration & Defence Property & Business Services Services To Finance & Insurance Manufacturing Wholesale Trade Transport & Storage Electricity Gas & Water Supply Other ANZ INSTITUTIONAL PRODUCT COMPOSITION EAD (Sep-21): A$456b¹ 150 50% 100 26% 64% 50 50 14% 74% 21% 79% 0 Total Institutional International² Asia China 1. 2. Tenor <1 Yr Tenor 1 Yr+ 5% 9% 0% 31% Net Loans, Advances & Acceptances Contingents liabilities, commitments, and other off-balance sheet exposures Investment Securities Cash Derivatives Trading Securities 17% Other 23% EAD excludes amounts for 'Securitisation' and 'Other Assets' Basel classes, as per APS330. Data provided is on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral International includes Asia Pacific, Europe and America ANZ 101#103RISK MANAGEMENT ANZ ASIAN INSTITUTIONAL PORTFOLIO (MARKET OF INCORPORATION) MARKET OF INCORPORATION EAD (Sep-21): A$102b¹ 26% 21% 12% 18% China 7% Japan South Korea India Singapore 6% 3% 4% Hong Kong (SAR) Taiwan Indonesia Other 4% ANZ CHINA COMPOSITION EAD (Sep-21): A$19b1 2% 2% 2% 12% 2% 15% 18% ANZ ASIA INDUSTRY COMPOSITION EAD (Sep-21): A$102b¹ 7% 3% 3% 4% 2% 6% 7% 12% 56% Finance Manufacturing Wholesale Trade Services To Finance & Insurance Property & Business Services Transport & Storage Communication Services Government Administration & Defence Other ANZ ASIA PRODUCT COMPOSITION EAD (Sep-21): A$102b1 Finance Services to Finance and Insurance Manufacturing 13% 47% Wholesale Trade Transport & Storage Electricity, Gas & Water Supply 14% Property & Business Services Other 1% 11% 22% 39% Net Loans, Advances & Acceptances Cash Derivatives Investment Securities Contingents liabilities, commitments, and other off-balance sheet exposures Other assets 1. EAD excludes amounts for 'Securitisation' and 'Other Assets' Basel classes, as per APS330. Data provided is on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral ANZ 102#1042021 FULL YEAR RESULTS INVESTOR DISCUSSION PACK HOUSING PORTFOLIO ANZ#105AUSTRALIA HOME LOANS PORTFOLIO OVERVIEW (UNLESS OTHERWISE STATED METRICS ARE BASED ON BALANCES) Portfolio¹ Flow² Portfolio¹ FY19 FY20 FY21 FY20 FY21 FY19 FY20 FY21 Number of Home Loan accounts 983k 1,008k 1,002k 170k³ 179k³ Average LVR at Origination 9,10,11 67% 69% 71% Total FUM $265b $275b $278b $61b $68b Average Dynamic LVR (excl. offset) 10,11,12 57% 56% 51% Average Loan Size4 $270k $273k $277k $391k $412k Average Dynamic LVR (incl. offset) 10,11,12 Market share (MADIS publication) 13 52% 50% 45% 14.3% 14.5% 13.9% % Owner Occupied 5 67% 68% 68% 70% 68% % Ahead of Repayments 14 76% 72% 70% % Investor5 30% 30% 30% 29% 31% Offset Balances15 $27b $33b $39b % Equity Line of Credit 3% 2% 2% 1% 1% % First Home Buyer 8% 8% 8% % Paying Variable Rate Loan? 84% 78% 67% 70% 55% % Low Doc16 4% 3% 2% % Paying Fixed Rate Loan? 16% 22% 33% 30% 45% Loss Rate17 0.04% 0.03% 0.03% % Paying Interest Only8 15% 11% 9% 14% 14% % Broker originated 52% 53% 53% 57% 56% % of Australia Geography Lending 18,19 % of Group Lending 18 61% 62% 64% 43% 44% 44% 1. Home Loans portfolio (includes Non Performing Loans, excludes Offset balances) 2. YTD unless noted 3. New accounts includes increases to existing accounts and split loans (fixed and variable components of the same loan) 4. Average loan size for Flow excludes increases to existing accounts 5. The current classification of Investor vs Owner Occupied is based on ANZ's product category, determined at origination as advised by the customer and the ongoing precision relies primarily on the customer's obligation to advise ANZ of any change in circumstances. 6. ANZ Equity Manager product no longer offered for sale as of 31 July 2021 7. Excludes Equity Manager Accounts 8. Based on customers that request a specific interest only period and does not include loans being progressively drawn e.g. construction 9. Originated in the respective year 10. Unweighted based on # accounts 11. Includes capitalised LMI premiums 12. Valuations updated to Aug 21 where available. Includes Non Performing Loans and excludes accounts with a security guarantee and unknown DLVR 13. Source: APRA Monthly Authorised Deposit-Taking Institutions Statistics (MADIS) to Aug 21 14. % of Owner Occupied and Investor Loans that have any amount ahead of repayments based on available Redraw and Offset 15. Balances of Offset accounts connected to existing Instalment Loans 16. Low Doc is comprised of less than or equal to 60% LVR mortgages primarily for self-employed without scheduled PAYG income. However, it also has <0.1% of less than or equal to 80% LVR mortgages, primarily booked pre-2008 ANZ Note Low Doc lending at ANZ is no longer offered. 17. Annualised write-off net of recoveries 18. Based on Gross Loans & Advances 19. Australia Geography includes Australia R&C and Institutional Australia 104#106AUSTRALIA HOME LOANS PORTFOLIO GROWTH HOME LOAN FUM COMPOSITION 1,2,3,4 LOAN BALANCE & LENDING FLOWS¹ $b $b 281 278 275 5 269 '5' 265 264 6 8 22 '7' 21 21 5 31 26 22 8 10 14 17 60 60 62 62 62 62 57 40 62 54 52 186 185 180 161 164 168 14 4 48 275 278 -63 Sep-20 New Sales excl. Refi-In Net OFI Refi Redraw & Interest Repay / Other Sep-21 MARKET SHARE5 % 14.7% 15.1% 14.1% 14.3% 14.5% 13.4% 13.4% 13.4% 13.9% Mar-19 Sep-19 Inv P&I Mar-20 OO I/O Sep-20 Inv I/O Mar-21 Sep-21 Equity Manager Based on Gross Loans and Advances. Includes Non Performing Loans Owner Occupied Sep-19 Investor Sep-20 Aug-21 Total The current classification of Investor vs Owner Occupied is based on ANZ's product category, determined at origination as advised by the customer and the ongoing precision relies primarily on the customer's obligation to advise ANZ of any change in circumstances OO P&I 1. 2. 345 3. 4. 5. Interest Only (I/O) is based on customers that request a specific interest only period and does not include loans being progressively drawn e.g. construction ANZ Equity Manager product no longer offered for sale as of 31 July 2021 Source: APRA Monthly Authorised Deposit-Taking Institutions Statistics (MADIS) to Aug 21 ANZ 105#107AUSTRALIA HOME LOANS PORTFOLIO 1,2 & FLOW 3,4 COMPOSITION (% of TOTAL BALANCES) BY PURPOSE Portfolio Flow 3% 2% 2% 1% 30% 30% 30% 31% 67% 68% 68% 68% Sep-19 Sep-20 Sep-21 FY21 Owner Occupied Investor Equity Manager? BY LOCATION BY ORIGINATION LVR4,5,6 Flow 18% 17% 17% 22% 20% 21% 65% 63% 57% FY19 FY20 FY21 <80% LVR 80% LVR >80% LVR BY CHANNEL Portfolio Flow Portfolio Flow $265b $275b $278b $68b 6% 6% 6% 6% $61b 13% 12% 11% 8% 16% 15% 15% 14% 48% 47% 47% 44% $40b 43% 32% 33% 33% 35% 47% 52% 53% 53% 57% 56% 33% Sep-19 34% 35% 37% 53% Sep-20 Sep-21 FY21 Sep-19 Sep-20 Sep-21 FY19 FY20 FY21 VIC/TAS NSW/ACT QLD WA SA/NT Broker Proprietary 1. 2. Includes Non Performing Loans The current classification of Investor vs Owner Occupied is based on ANZ's product category, determined at origination as advised by the customer and the ongoing precision relies primarily on the customer's obligation to advise ANZ of any change in circumstances 34567 3. YTD unless noted 4. Based on drawn month 5. Includes capitalised LMI premiums 6. Historical FY19 and FY20 figures have been restated based on drawn month (previously reported based on application month) 7. ANZ Equity Manager product no longer offered for sale as of 31 July 2021 ANZ 106#108AUSTRALIA HOME LOANS PORTFOLIO DYNAMICS HOME LOANS REPAYMENT PROFILE 1,2 70% of accounts ahead of repayments HOME LOANS ON TIME & <1 MONTH AHEAD PROFILE² % composition of accounts (Sep-21) 32% 0 14 13 28% 26 Active COVID-19 deferrals³ 26 30 36 12% 8% 6% 6% 6% 22 19 15 14 38 New Accounts: Less than 6 months old Structural: Loans that restrict payments in advance e.g. fixed rate loans Investment: Interest payments may receive negative gearing/tax benefits4 Residual: Less than 1 month repayment buffer 2% 23 24 Overdue On Time <1 month 1-3 months 3-6 months ahead ahead ahead 6-12 months ahead 1-2 years ahead >2 years ahead Sep-19 Sep-20 Sep-21 Sep-19 Sep-20 Sep-21 DYNAMIC LOAN TO VALUE RATIO BASED ON PORTFOLIO BALANCES 5,6,7,8 % of total Portfolio Balances >90% Net of offset balances •4.0% of portfolio 60 60 • 42% ahead of repayments² 50 50 ⚫44% with LMI 40 40 30 NEGATIVE EQUITY 30 20 Net of offset balances 20 10 0 1.2% of portfolio ⚫46% ahead of repayments² 10 0 0-60% 61-75% 76-80% 81-90% 91-95% 96- 100%+ ⚫37% with LMI 100% Sep-19 Sep-20 Sep-21 DYNAMIC LOAN TO VALUE RATIO BASED ON TOTAL PORTFOLIO ACCOUNTS 5,6,7,8,9 % of total Portfolio Accounts 0-60% 61-75% 76-80% 81-90% 91-95% 96- 100%+ 100% >90% Net of offset balances •2.9% of portfolio • 48% ahead of repayments² ⚫50% with LMI NEGATIVE EQUITY Net of offset balances ⚫0.9% of portfolio • 52% ahead of repayments² ⚫42% with LMI Sep-19 Sep-20 Sep-21 1. Includes Non Performing Loans 2. % of Owner Occupied and Investment Loans that have any amount ahead of repayments. Excess repayments based on available Redraw and Offset. Excludes Equity Manager Accounts 3. For Sep-21 column, this only captures 2021 COVID deferrals as at 10 Sep 2021 4. The current classification of Investor vs Owner Occupied, is based on ANZ's product category, determined at origination as advised by the customer and the ongoing precision relies primarily on the customer's obligation to advise ANZ of any change in circumstances 5. Includes capitalised LMI premiums 6. Valuations updated to Aug 21 where available 7. Includes Non Performing Loans and excludes accounts with a security guarantee and unknown DLVR 8. DLVR does not incorporate offset balances 9. Aligning with calculations that produce a portfolio average DLVR unweighted based on # accounts of 51% ANZ 107#109AUSTRALIA HOME LOANS PORTFOLIO PERFORMANCE HOME LOANS 90+ DPD BY STATE 1,2 % of Portfolio Segment Balances HOME LOAN DELINQUENCIES 1,2,3,4 % of Portfolio Segment Balances 2.5 2.0 1.5 1.0 0.5 0.0 VIC & TAS NSW & ACT QLD WA SA & NT Portfolio Mar-18 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 Mar-21 Sep-21 2.5 2.0 1.5 1.0 0.5 0.0 Mar- 18 Sep- 18 Mar- 19 Sep- 19 Mar- Sep- Mar- Sep- 20 20 21 21 30+ DPD % 90+ Investor 90+ Owner Occupied HOME LOANS 90+ DPD (BY VINTAGE)5 % 2.5 2.0 1.5 1.0 0.5 0.0 6 8 10 12 14 16 18 20 22 24 Month on book 26 28 30 32 34 36 - FY15 - FY16 - FY17 - FY18 - FY19 - FY20 FY21 1. Includes Non Performing Loans 2. ANZ delinquencies are calculated on a missed payment basis for amortising and Interest Only loans 3. The current classification of Investor vs Owner Occupied, is based on ANZ's product category, determined at origination as advised by the customer and the ongoing precision relies primarily on the customer's obligation to advise ANZ of any change in circumstances 4. 30+ and 90+ between Mar 20 and Jun 20 excludes eligible Home Loans accounts that had requested COVID-19 assistance but due to delays in processing had not had the loan repayment deferral applied to the account 5. Home loans 90+ DPD vintages represent % ratio of over 90+ delinquent (measured by # accounts), contains at least 6 application months of that fiscal year contributing to each data point ANZ 108#110LENDERS MORTGAGE INSURANCE SEPTEMBER FULL YEAR 2021 RESULTS Gross Written Premium ($m) Net Claims Paid ($m) Loss Rate* (of Exposure - annualised) LMI & REINSURANCE STRUCTURE $124.0m Australian Home Loan portfolio LMI and Reinsurance Structure at 30 Sep 21 (% New Business FUM Oct 20 to Sep 21) $19.0m -2.5bps * Negative Loss Rate driven by the release of provisions recorded in 2020 as coverage for anticipated future claims as a result of the COVID-19 situation ANZLMI LOSS RATIOS REMAINED COMPARABLE TO PEERS¹ % 160 140 120 100 80 60 40 20 0 -20 80-90% Non LMI Insured 85 LMI Insured 15 LVR 9 2021 Reinsurance Arrangement LVR > 80% Aggregate Stop Loss² Arrangement on Net Risk Retained (net of Quota Share recoveries LVR > 90% 90%+ LVR 6 Quota Share³ Arrangement ANZLMI uses a diversified panel of reinsurers (10+) comprising a mix of APRA authorised reinsurers and reinsurers with highly rated security. Reinsurance is comprised of a Quota Share arrangement³ with reinsurers for mortgages 90% LVR and above and in addition an Aggregate Stop Loss arrangement² for policies over 80% LVR. FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 Industry ― ANZ LMI Insurer 1 Insurer 2 Insurer 3 1. Negative Loss ratios are the result of reductions in outstanding claims provisions. Source: APRA general insurance statistics (loss ratio net of reinsurance) Aggregate Stop Loss arrangement -reinsurer indemnifies ANZLMI for an aggregate (or cumulative) amount of losses in excess of a specified aggregate amount. When the sum of the losses exceeds the pre-agreed amount, the reinsurer will be liable to pay the excess up to a pre-agreed upper limit 2. 3. Quota Share arrangement - reinsurer assumes an agreed reinsured % whereby reinsurer shares all premiums and losses accordingly with ANZLMI ANZ 109#111NEW ZEALAND HOME LOANS PORTFOLIO OVERVIEW Portfolio Flow Portfolio FY19 FY20 FY21 FY20 FY21 FY19 FY20 FY21 Number of Home Loan Accounts 527k 529k 535k 68k 82k Average LVR at Origination¹ 56% 58% 57% Total FUM NZD85b NZD90b NZD99b NZD20b NZD29b Average Dynamic LVR1 42% 40% 35% Average Loan Size NZD161k NZD169k NZD185k NZD287k NZD352k Market Share² 30.7% 30.6% 30.4% % Owner Occupied 75% 75% 75% 75% 74% % Low Doc³ 0.34% 0.30% 0.26% % Investor 25% 25% 25% 25% 26% Home Loan Loss Rates 0.00% 0.00% 0.00% % Paying Variable Rate Loan 15% 13% 10% 14% 14% % of NZ Geography Lending 63% 67% 70% % Paying Fixed Rate Loan 85% 87% 90% 86% 86% % Paying Interest Only 19% 21% 15% 19% 18% % Paying Principal & Interest 81% 79% 85% 81% 82% % Broker Originated 38% 40% 43% 42% 46% 123 1. Average data as of August 2021 2. 3. Source: RBNZ, FY21 share of all banks as at August 2021 Low documentation (Low Doc) lending allowed customers who met certain criteria to apply for a mortgage with reduced income confirmation requirements. New Low Doc lending ceased in 2007 ANZ 110#112NEW ZEALAND HOME LOANS HOME LENDING & ARREARS TRENDS ANZ HOME LOAN LVR PROFILE¹ 123 1. 2. 3. HOUSING FLOWS HOUSING PORTFOLIO 2% 2% 1% 1% 15% 13% 10% 4% 3% 40% 42% 6% 46% 13% 85% 87% 90% 15% 12% 60% 58% 54% 19% 19% FY19 FY20 FY21 Proprietary Broker Sep-19 Sep-20 Sep-21 Fixed Variable HOUSING PORTFOLIO BY REGION² MARKET SHARE³ 30.7% 30.5% 30.4% 1% 1% 1% 80% 24% 24% 25% 63% 60% 11% 12% 11% 7% 6% 6% 11% 11% 11% 3.9% 3.3% 3.1% 3.1% 2.4% 2.4% 46% 46% 46% Sep-19 Sep-20 Sep-21 0-60% 61-70% 71-80% 81-90% 90%+ Dynamic basis Sep-19 Auckland Wellington Sep-20 Christchurch Other Sth Is. Sep-21 2H19 2H20 2H21 Other Nth Is. Other ANZ market share ANZ growth System growth Prior periods have been restated to reflect loans previously included in "Other" have now been allocated across regions Source: RBNZ, 2H21 as at August 2021 ANZ 111#113NEW ZEALAND HOME LOANS SUMMARY OF MACRO PRUDENTIAL CHANGES¹ Restrictions on loan-to-value ratios (LVRs) are limits on banks to reduce the amount of low deposit mortgage lending. Below are the changes to the LVR restrictions during the year, excludes exemptions for new builds, remediation, Kainga Ora, bridging loans and refinancing. 1. LVR restrictions From 1 March 2021 。 LVR restrictions for owner-occupiers reinstated to a maximum of 20% of new lending at LVRS above 80% 。 LVR restrictions for investors reinstated to a maximum of 5% of new lending at LVRS above 70% From 1 May 2021 。 LVR restrictions for investors further raised to a maximum of 5% of new lending at LVRs above 60% From 1 November 2021 。 LVR restrictions for owner-occupiers revised to a maximum of 10% of new lending at LVRs above 80% 2. Regulators are also proposing further changes to home lending which may include introducing debt to income thresholds, or another serviceability tool. SUMMARY OF MACRO PRUDENTIAL CHANGES² • Bright-line changes The Government extended the bright-line property rule from 5 to 10 years for residential property acquired on or after 27 March 2021. This bright-line rule has gradually extended over time from initially 2 years from 1 October 2015, then 5 years from 29 March 2018 and now 10 years from 27 March 2021. Under the extended bright-line rule, if residential property is sold within 10 years of acquisition, income tax may be payable on any gain Exemptions from the 10 year bright-line test include new builds (albeit still subject to the previous 5 year bright-line test), inherited properties and the owner's main home Interest deductibility 1. Interest deductibility for tax purposes on a mortgage on a residential investment property (acquired before 27 March 2021) will be gradually phased out between 1 October 2021 and 31 March 2025. For residential investment properties purchased after 27 March 2021, interest would immediately cease to be deductible from 1 October 2021 Exemptions for property developers and for owners of new builds exist, allowing full deduction of interest Source: RBNZ; 2. Source: IRD; 3. Source: ANZ, REINZ HOUSE PRICE CHANGES BY LOCATION3 Annual % change (3-mth average) 45 40 35 30 25 20 20 15 10 5 O -5 Mar Sep- Mar- Sep- Mar- Sep- Mar- Sep- Mar- Sep- 17 17 18 18 19 19 20 20 21 21 Auckland -90 Wellington Canterbury - NZ ANZ 112#114FURTHER INFORMATION ANZ Personal Shareholder Centre About ANZ Business Institutional Search a Log on Your Shareholding Calendar and events Reporting Investor Toolkit Shareholder Contact Find ANZ ⚫Contact ANZ Shareholder Centre Full Year Results Presentation Thursday, 28th October 2021 Quick links Log on to Computershare Shareholder ANZ Shares Select other log in Financial calendar Share prices Dividend information Annual report About ANZ Corporate governance How we make effective and responsible decisions Learn more ANZ Share Information Our people Get to know our Board of Directors and Executives. Our Strategy Information on our strategy, purpose and markets Learn more Business structure Information on how our business is structured. Learn more Dividends History, dates and other related information Learn more Shareholder update Half Year newsletter to our shareholders. Learn more Alternative securities ADRS. Capital Notes and other treasury products Learn more FAQs Frequently asked questions Learn more Calendar and events Financial calendar Key financial dates for the ANZ. Learn more Financial results + Information pertaining to the latests financial results. Learn more Annual General Meeting Latest AGM information including notice of meeting. Learn more ESG briefing Annual event providing update on progress on ESG matters. Learn more Investor toolkit ASX announcements Share registry profile Latest ANZ announcements and archive. Learn more Ownership by type and domicile over time. Learn more Latest reports + ✓ + Share price details Customisable and downloadable share price chart. Learn more Other information Financial summaries, capital management and more. Learn more Annual Report/Reviews + A suite of reports for a wide range of stakeholders. Learn more Environment, Social and Governance ESG framework, targets and progress. Results annoucements Financial disclosures, investor packs and more. Learn more Other reporting Regulatory disclosures, Trading updates, NZ disclosure statements and more. Learn more Learn more https://www.anz.com/shareholder/centre/ Equity Investors Jill Campbell Group General Manager Investor Relations +61 3 8654 7749 +61 412 047 448 [email protected] Cameron Davis Executive Manager Investor Relations +61 3 8654 7716 +61 421 613 819 [email protected] Harsh Vardhan Senior Manager Investor Relations +61 3 8655 0878 +61 466 848 027 [email protected] Retail Investors Michelle Weerakoon Manager Shareholder Services & Events +61 3 8654 7682 +61 411 143 090 [email protected] Debt Investors Scott Gifford Head of Debt Investor Relations +61 3 8655 5683 +61 434 076 876 [email protected] ANZ 113